151 to 175 of 175 ServiceNow Jobs in the South East

Centre of Excellence’s reference architecture for Copilot and Agentic AI, supporting multi-tenant, multi-region deployments. b. Align CoPilot and adjacent AI frameworks (Google Vertex AI, AWS Bedrock, ServiceNow Agentforce) with HCLTech’s global transformation goals. 2. Executive & Client Advisory a. Advise C-suite and board-level stakeholders on CoPilot-driven business cases, ROI models, and adoption roadmaps. b. … steering committees to translate AI capabilities into strategic imperatives. 3. Vendor Ecosystem Leadership a. Forge strategic alliances with Microsoft CoPilot engineering, OpenAI research, Google Cloud AI, AWS AI, and ServiceNow teams. b. Influence product roadmaps by providing enterprise requirements and market insights. 4. Governance, Compliance & Risk a. Define and enforce governance frameworks covering data privacy (GDPR/UK GDPR), security … on expertise with Microsoft 365 CoPilot, Copilot Studio, Azure OpenAI Service, Cognitive Services, and Graph APIs. • Multi-Vendor Integration: Proven track record integrating Google Vertex AI, AWS Bedrock, and ServiceNow Agentforce into large-scale solutions. • Stakeholder Management: Exceptional executive presence, with experience advising public-sector and Fortune-level clients. • Governance & Compliance: Deep understanding of GDPR/UK GDPR, SOC2, ISO27001 More ❯

recovery techniques. Work within virtualised, MDM, and VPN environments to ensure secure and efficient connectivity. Utilise Microsoft SCCM for device management (advantageous). Log, track, and resolve tickets within ServiceNow, adhering to ITIL practices. Maintain accurate documentation and records of incidents, resolutions, and system changes. Provide clear, professional communication to end-users, ensuring exceptional customer experience. Manage workload independently while … software issues. Exposure to virtualisation, MDM, and VPN environments. Experience with Microsoft SCCM (advantageous). Knowledge of ITIL framework and prior experience in an ITIL-aligned environment. Proficiency in ServiceNow or similar ticketing systems. Excellent communication, interpersonal, and customer-facing skills. More ❯

IT Service Design & Transition Lead | 6 month contract Outside IR35 ServiceNow, ITIL, M365, Visio, ITSM M365 stack service design re-engineering Senior Service Designer, Mapping, Cloud environments Liaising with technical and non-technical Stakeholders This global media business is seeking a Senior Service Designer with multiple service designs and transitions projects completed to reverse engineer their M365 stack working with … ServiceNow, ITIL, Visio. You will be familiar with Cloud and Hybrid environments and document the best practice service design and architect the solution for the business. You will have strong ServiceNow experience combined with M365 stack, ITIL, Visio and ITSM practices. This is an immediate requirement starting early November for initially 6 months and will be Outside of IR35. Please More ❯

CNAPP tools. Oversee vulnerability management processes and ensure timely remediation. Manage and maintain LogicMonitor for cloud platform monitoring Create and update logicmodules Configure alert rules and escalation chains Manage ServiceNow integration for incident handling Build and maintain dashboards Optimize alerting to prevent alert storms and missed alerts Provide support for ITHC coordination, access provisioning, and post-engagement resolution. Act as … KQL for log analysis Expertise in Defender for Cloud Deploy and manage Workbooks Configure Azure Policies for security posture Implement regulatory compliance templates Hands-on experience with LogicMonitor and ServiceNow integrations Proven ability to lead incident response and vulnerability remediation efforts Nice-to-Have Skills Familiarity with multi-cloud environments (AWS, GCP) Experience in coordinating ITHC assessments and managing audit More ❯

Your new company Financial Advisory Service Provider Your new role A Level 1 Desktop Systems Administrator is currently being sought to join the technology team in the London office. This position is fully office-based. The ideal candidate will have More ❯

Your new company Financial Advisory Service Provider Your new role A Level 1 Desktop Systems Administrator is currently being sought to join the technology team in the London office. This position is fully office-based. The ideal candidate will have More ❯

Role: Solution Architect - ServiceNow Type: Contract (13 Weeks) Location: London, UK (Remote) Payrate: £450 - £505 Inside IR35 on UMB£350 - £380 per day on PAYE Expert ServiceNow Architect needed to lead technical governance and solution design for a critical enterprise platform. You will be responsible for translating complex client requirements into High-Level Design (HLD) artifacts, enforcing coding standards across … development teams, and acting as the primary escalation point for technical issues. If you have expert proficiency in ServiceNow and a track record of driving platform health, apply today. This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. sukkala2 More ❯

driven employee experience platforms . You will collaborate closely with the sales, delivery, and engineering teams to build technically sound, cost-effective, and scalable solutions — covering device lifecycle management, ServiceNow workflows, smart lockers & vending automation, field support operations (FSO), TechBar setups, DEX analytics, and conversational AI agents. Key Responsibilities 1. Solution Design & Architecture Lead technical presales efforts for EUC, DaaS … to retirement (IMACD, asset management, patching, disposal). Architect DaaS models incorporating OEM/vendor ecosystems, cloud provisioning, and endpoint management tools (e.g., Intune, SCCM, Autopilot, JAMF). Create ServiceNow-based workflows for incident, request, change, and asset management processes. Design and integrate smart locker and IT vending machine solutions for self-service device issuance and return. Support TechBar and … staffing, and user experience models. Incorporate DEX (Digital Employee Experience) metrics and analytics tools (e.g., Nexthink, Lakeside, Aternity) into proposals. Develop automation and AI agent use cases using chatbots, ServiceNow Virtual Agent, and custom LLM-based assistants for IT support automation. 2. Presales Engagement & Bid Support Partner with account managers and solution architects to develop technical proposals, RFP/RFI More ❯

driven employee experience platforms . You will collaborate closely with the sales, delivery, and engineering teams to build technically sound, cost-effective, and scalable solutions — covering device lifecycle management, ServiceNow workflows, smart lockers & vending automation, field support operations (FSO), TechBar setups, DEX analytics, and conversational AI agents. Key Responsibilities 1. Solution Design & Architecture Lead technical presales efforts for EUC, DaaS … to retirement (IMACD, asset management, patching, disposal). Architect DaaS models incorporating OEM/vendor ecosystems, cloud provisioning, and endpoint management tools (e.g., Intune, SCCM, Autopilot, JAMF). Create ServiceNow-based workflows for incident, request, change, and asset management processes. Design and integrate smart locker and IT vending machine solutions for self-service device issuance and return. Support TechBar and … staffing, and user experience models. Incorporate DEX (Digital Employee Experience) metrics and analytics tools (e.g., Nexthink, Lakeside, Aternity) into proposals. Develop automation and AI agent use cases using chatbots, ServiceNow Virtual Agent, and custom LLM-based assistants for IT support automation. 2. Presales Engagement & Bid Support Partner with account managers and solution architects to develop technical proposals, RFP/RFI More ❯

driven employee experience platforms . You will collaborate closely with the sales, delivery, and engineering teams to build technically sound, cost-effective, and scalable solutions — covering device lifecycle management, ServiceNow workflows, smart lockers & vending automation, field support operations (FSO), TechBar setups, DEX analytics, and conversational AI agents. Key Responsibilities 1. Solution Design & Architecture Lead technical presales efforts for EUC, DaaS … to retirement (IMACD, asset management, patching, disposal). Architect DaaS models incorporating OEM/vendor ecosystems, cloud provisioning, and endpoint management tools (e.g., Intune, SCCM, Autopilot, JAMF). Create ServiceNow-based workflows for incident, request, change, and asset management processes. Design and integrate smart locker and IT vending machine solutions for self-service device issuance and return. Support TechBar and … staffing, and user experience models. Incorporate DEX (Digital Employee Experience) metrics and analytics tools (e.g., Nexthink, Lakeside, Aternity) into proposals. Develop automation and AI agent use cases using chatbots, ServiceNow Virtual Agent, and custom LLM-based assistants for IT support automation. 2. Presales Engagement & Bid Support Partner with account managers and solution architects to develop technical proposals, RFP/RFI More ❯

Senior Cyber Security Risk Analyst Milton Keynes- 4 days per week on site £70- £85,000 + bonus + benefits My client, a leading global manufacturer based in Berkshire are actively looking for Senior Cyber Security Risk Analyst to join More ❯

Senior Cyber Security Risk Analyst Reading - 4 days per week on site £70- £85,000 + bonus + benefits My client, a leading global manufacturer based in Berkshire are actively looking for Senior Cyber Security Risk Analyst to join their More ❯

ServiceNow Sales Lead - Remote (with client travel) - Base £80k - £100k OTE circa £180k Must be based in the UK. This is a rare and exciting opportunity for an experienced ServiceNow Sales Professional to be part of a strategic initiative - spearheading a ServiceNow practice in the UK from the ground-up. You won't be inheriting legacy problems, only shaping the … to navigate complex sales cycles, and can speak the language of both business and ServiceNow. You will be empowered to secure new deals, build relationships, and help shape the ServiceNow market for this organisation. You'll bring your experience in enterprise sales from within the ServiceNow ecosystem, with an understanding of the platform, how to position it, and confidently engage More ❯

a Product Support Specialist to join an international waste management company on a contract basis. You will play a key role in supporting and maintaining IT platforms including Salesforce, ServiceNow, and WalkMe. This role offers variety, with the chance to get involved in troubleshooting, product support, user training, and cross-functional projects. What you'll be doing Providing product and … technical support to users across Salesforce, ServiceNow, WalkMe and other platforms. Managing incidents, problems, changes, and releases. Troubleshooting issues, resolving tickets, and escalating when needed. Working with vendors on bug fixes and feature requests. Running user training sessions, workshops, and demonstrations. Gathering feedback to support product improvements. What we're looking for 2-3 years' experience in IT or Salesforce … support role. Salesforce Administrator certification (Admin 201/ADX201). Strong troubleshooting skills and stakeholder management. Experience with ServiceNow or JIRA (desirable). Knowledge of ITIL processes. Why apply? Competitive day rate of £210 (IR35 TBC). Minimum 3-month contract with scope to extend. Hybrid working model. Opportunity to develop skills across Salesforce, ServiceNow and wider IT platforms. Be More ❯

Department operating at an optimum level. In this role, you'll: Provide 2nd line support for Compliance applications (Intapp Intake & Conflicts, plus other SaaS tools) Tackle incidents & requests through ServiceNow Troubleshoot system performance issues and fine-tune configurations Work closely with IT, Compliance, and business teams on upgrades and deployments Partner with vendors to keep systems optimized and effective Document … processes, fixes, and improvements to strengthen team knowledge What they're looking for: Experience supporting business-critical applications (ideally in compliance, legal, or risk) Familiarity with ServiceNow or similar ITSM tools Excellent Excel skills, ideally utilising Power BI too SaaS + on-premise system support know-how Strong troubleshooting and analytical skills Vendor management and escalation experience If you're More ❯

Responsibilities: Evaluate and enhance end-to-end employee technology experiences across IT touchpoints. Map and redesign EUC journeys to improve usability, consistency, and satisfaction. Lead UX input for the ServiceNow rollout and Windows 10–11 transition. Contribute to the UX strategy supporting cloud and infrastructure transformation. Collaborate with IT, project, and change teams to embed user-centred principles. Support adoption … maintain UX frameworks and standards for internal IT services. User Experience Consultant’s Experience & Skills Required: Proven experience applying UX methods in ITSM, EUC, or infrastructure programmes. Familiarity with ServiceNow or similar IT service platforms. Exposure to Windows 10–11 migration and cloud migration projects. Strong understanding of M365 environments (Teams, OneDrive, Outlook, Office apps). Strategic, systems-level thinker More ❯

the delivery team. Position our solutions as strategic, outcome-driven partnerships that enhance efficiency, visibility, and automation for clients. Industry Expertise & Collaboration Stay current with trends in ITSM platforms (ServiceNow, BMC, Freshservice, Jira Service Management, etc.) , integration tools , and service automation technologies . Share market insights and customer feedback with internal teams to shape go-to-market and product strategies. … service design. Proven experience in new business lead generation and solution sales within ITSM, IT services, or MSP environments. Demonstrated success selling ITSM or automation-based integration solutions (e.g., ServiceNow, Jira, or similar). Strong understanding of managed services , outsourcing models , and recurring revenue sales structures. Experience managing complex B2B sales cycles involving multiple stakeholders and technical evaluations. Excellent communication More ❯

About the Job ServiceNow Junior Project Manager Our client is a ServiceNow Partner, founded by one of the UK’s first-ever Certified Master Architects. Our client focuses on building ready-to-use ServiceNow solutions that help customers accelerate adoption and achieve value faster. We’re recruiting for a Junior Project Manager to join the team and support client delivery. … environment. You’ll be hands-on with projects, owning client relationships and learning how to shape solutions that solve real-world business problems. You’ll work directly with seasoned ServiceNow experts, gaining exposure to best-in-class delivery methods and customer engagement practices. What Skills You’ll Develop Stakeholder management & communication at multiple levels. Delivery coordination and customer success management. … grow into a senior engagement role with real responsibility. Key Responsibilities: Client Engagement : Act as a trusted advisor to clients, gathering requirements, running workshops, and translating business needs into ServiceNow solutions. Delivery Support : Work alongside consultants and architects to ensure solutions are aligned to customer goals and delivered successfully. Product Ownership : Help shape the design and backlog for ServiceNow solutions More ❯

About the Job ServiceNow Junior Project Manager Our client is a ServiceNow Partner, founded by one of the UK’s first-ever Certified Master Architects. Our client focuses on building ready-to-use ServiceNow solutions that help customers accelerate adoption and achieve value faster. We’re recruiting for a Junior Project Manager to join the team and support client delivery. … environment. You’ll be hands-on with projects, owning client relationships and learning how to shape solutions that solve real-world business problems. You’ll work directly with seasoned ServiceNow experts, gaining exposure to best-in-class delivery methods and customer engagement practices. What Skills You’ll Develop Stakeholder management & communication at multiple levels. Delivery coordination and customer success management. … grow into a senior engagement role with real responsibility. Key Responsibilities: Client Engagement : Act as a trusted advisor to clients, gathering requirements, running workshops, and translating business needs into ServiceNow solutions. Delivery Support : Work alongside consultants and architects to ensure solutions are aligned to customer goals and delivered successfully. Product Ownership : Help shape the design and backlog for ServiceNow solutions More ❯

About the Job ServiceNow Junior Project Manager Our client is a ServiceNow Partner, founded by one of the UK’s first-ever Certified Master Architects. Our client focuses on building ready-to-use ServiceNow solutions that help customers accelerate adoption and achieve value faster. We’re recruiting for a Junior Project Manager to join the team and support client delivery. … environment. You’ll be hands-on with projects, owning client relationships and learning how to shape solutions that solve real-world business problems. You’ll work directly with seasoned ServiceNow experts, gaining exposure to best-in-class delivery methods and customer engagement practices. What Skills You’ll Develop Stakeholder management & communication at multiple levels. Delivery coordination and customer success management. … grow into a senior engagement role with real responsibility. Key Responsibilities: Client Engagement : Act as a trusted advisor to clients, gathering requirements, running workshops, and translating business needs into ServiceNow solutions. Delivery Support : Work alongside consultants and architects to ensure solutions are aligned to customer goals and delivered successfully. Product Ownership : Help shape the design and backlog for ServiceNow solutions More ❯

Head of Sales – Cloud, Data & Applications UK-wide travel required, flexible hybrid base (2 days pw in London) £110k–£120k base, £250k uncapped OTE, car allowance, bonus accelerators We’re recruiting for a Head of Sales to lead a high More ❯

Head of Sales – Cloud, Data & Applications UK-wide travel required, flexible hybrid base (2 days pw in London) £110k–£120k base, £250k uncapped OTE, car allowance, bonus accelerators We’re recruiting for a Head of Sales to lead a high More ❯

Head of Sales – Cloud, Data & Applications UK-wide travel required, flexible hybrid base (2 days pw in London) £110k–£120k base, £250k uncapped OTE, car allowance, bonus accelerators We’re recruiting for a Head of Sales to lead a high More ❯

Nelson Frank is working with a pioneering ServiceNow partner based in the UK, dedicated to delivering exceptional client experiences. As a boutique company, their mission is to drive transformative success and rapid value realisation for clients through the ServiceNow platform, enhanced by cutting-edge AI technologies. Role Overview- As a Technical Consultant, you will play a vital role in implementing … ServiceNow solutions. You'll support projects by assisting in client design sessions, crafting detailed user stories, and maintaining the functional integrity of the platform and associated processes. Key Responsibilities- Apply your expertise in one or more ServiceNow products, with familiarity in ITSM, Secops, RiskOps, GRC and HRSD being advantageous. Facilitate customer workshops and lead project demonstrations using the ServiceNow platform. … Develop clear and actionable customer requirements (user stories), including scripting and configuration across various platform modules. Evaluate potential ripple effects of proposed solutions on other areas within the ServiceNow ecosystem. Communicate effectively with clients and internal teams, assisting in the management of critical stakeholder relationships. For more information please apply with a detailed CV More ❯

application teams to identify automation opportunities, build reusable solutions, and mentor others in best practices. You'll also be a key player in supporting cloud technologies, integrating tooling like ServiceNow, and contributing to the future of our cloud strategy. What you'll bring: Strong background in IT infrastructure/cloud roles Strong scripting and automation experience (Terraform, CI/CD … Linux, Git) Solid knowledge of cloud platforms (Azure preferred) A proactive, collaborative mindset and a drive to innovate Nice to have: Kubernetes, Ansible, PowerShell, ServiceNow integrations, and experience with private cloud tech like VMware and Cisco UCS. More ❯