51 to 56 of 56 Continuous Improvement Jobs in South Wales

service assets and configuration data that underpin business-critical operations. Joining our growing Service Management community, you'll lead the governance and continual improvement of Service Asset & Configuration Management (SACM), working with clients, suppliers, and technical teams to strengthen service quality, compliance, and operational resilience. You'll have … management practices, maintain robust governance, and support the successful delivery of secure, high-quality services. You'll play a key role in driving continual improvement across configuration and asset management processes, strengthening data quality, supporting service transition, and ensuring audit readiness across complex IT and Operational Technology ...

technical teams to ensure effective delivery and consistent professional standards. Establish a high-performing, customer-focused culture that promotes accountability, collaboration, innovation, and continuous improvement. Provide clear direction, performance management, training, support, and development opportunities to colleagues. Ensure resident engagement and customer commitments are central to investment planning … ensuring delivery against contractual obligations, KPIs, service standards, and agreed outcomes. Lead contractor performance reviews, manage risks and variations, resolve performance issues, and drive continuous improvement. Compliance, Safety, Quality and Assurance Ensure all investment programmes comply with statutory, regulatory, and organisational requirements, including Building Safety legislation, CDM Regulations, fire ...

resolution. Event & Service Monitoring: Identify and respond to service outages, call quality issues, latency, and connectivity performance concerns, minimising impact to customers. Knowledge & Continual Improvement: Document known issues, workarounds, and fixes within the Knowledge Base to support faster resolution and continual service improvement (CSI). Service ...

joining a business that genuinely invests in its people, offering flexible hybrid working, excellent benefits and a culture built around collaboration, wellbeing and continuous improvement. The Role As an Operations Engineer, you'll be responsible for ensuring the stability, availability and performance of critical banking and payment systems. … resilience and disaster recovery. Managing complex system changes and releases. Working closely with Infrastructure, Development, Security and third-party suppliers. Driving continual service improvement and promoting ITIL best practices. Mentoring colleagues and helping develop technical capability across the team. What We're Looking For We're particularly interested ...

public sector customer. This is an excellent opportunity for an experienced Service Delivery Manager who enjoys building strong customer relationships, driving continual service improvement and ensuring high levels of service delivery within a fast-paced managed services environment. This is a predominantly remote role with … Review Meetings with customer stakeholders. • Produce Service Management reports and performance updates. • Monitor and report on SLA and KPI performance. • Drive continual service improvement initiatives. • Manage service escalations through to resolution. • Work closely with Account Management to support customer success. • Review service performance and contract profitability. • Build strong ...

align technology strategy with business priorities and transformation goals. Lead, coach and develop high‐performing technical leadership teams and foster a culture of continuous improvement. Qualifications Extensive senior leadership experience leading enterprise IT, infrastructure or technology operations functions within large, complex organisations . Proven track record of transforming operationally … leadership communities. Strong commercial acumen with experience managing substantial budgets, vendor relationships and technology investments. Knowledge of modern quality engineering, automation testing and continuous delivery practices. Flexible benefits allowance equivalent to 1.5% of Annual Salary to spend on benefits or as addition to salary 10% employer pension contribution with ...