26 to 50 of 52 Customer Service Jobs in South Wales

Field Service Engineer - 38k- 40k - Monday to Friday - door to door - personal use vehicle - Location: M4 Corridor (Bristol to Donnington) Salary: 38,000- 40,000 DOE Hours: 40 hours/week, Monday to Friday (8:00-16:30) Contract: Full-time, Permanent About the Company Our client is a leading UK provider of advanced surveillance and control systems, delivering … across critical environments. Their clients span public spaces, heritage sites, transport, finance, custodial, and national infrastructure sectors. The company fosters a fast-paced, collaborative culture focused on innovation and customer satisfaction. Role Overview As a Field Service Engineer, you'll be responsible for maintaining and repairing complex CCTV, access control, and perimeter detection systems across the M4 corridor. … repair analogue/digital CCTV, access control, and perimeter detection systems Support managed control rooms and multi-site systems Complete planned preventative maintenance (PPM) and reactive tasks Maintain accurate service records and communicate effectively with the helpdesk Represent the company professionally on-site Skills & Experience Essential: Strong knowledge of CCTV, DVR/NVR, and access control systems Experience with More ❯

Experience facilitating formal workshops with clients to define and clarify business requirements. Advanced Microsoft Dynamics 365 CE/CRM functional certification (e.g., Microsoft Certified: Dynamics 365 Marketing, Sales, or Customer Service Functional Consultant Associate) or equivalent. Strong background in systems strategy, requirements gathering, testing, training, support procedures, and post-implementation support. Excellent communication skills, capable of explaining complex More ❯

South Wales Provide hardware break-fix services and general troubleshooting (training available) Support clients with Microsoft technologies including Windows 7/10/11 and Office 365 Maintain excellent customer service and communication standards Participate in an on-call rota when required Ensure compliance with Government and customer-specific security clearances Requirements Full UK driving licence and … role) Proven ability to work independently and as part of a team Strong knowledge of the Microsoft product suite Experience with hardware break-fix (preferred but not essential) Excellent customer-facing skills and communication abilities Willingness to undergo necessary security clearances What's in it for you? - Our client lovesto reward their people for doing a great job. This More ❯

Responsibilities 1. Strategic Planning & Roadmap Development Create a comprehensive AI and automation strategy aligned with group-wide business objectives. Evaluate all departments — including production, logistics, commercial, HR, finance, and customer service — to uncover AI opportunities. Prioritize initiatives based on ROI, scalability, and operational relevance. Stay informed on emerging AI trends in manufacturing, logistics, and consumer goods. Contribute to More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … In our Operations Collective, you'll have the opportunity to embed into an area that is the heart of how we work with our customers' problems - delivering award winning customer support - and is full of data challenges. Data and Machine Learning supports all aspects of Operations, from workforce planning to customer support experience, to enabling teams to work … an agile product environment. You'll champion the use of data, bring ideas to life through a rigorous analytical approach. Your work will focus on improving our efforts in customer demand insights & help assistance. You'll help your team grow, hiring new team members, supporting their personal development. You will manage a team with Data Scientists and Data Analysts More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … In our Operations Collective, you'll have the opportunity to embed into an area that is the heart of how we work with our customers' problems - delivering award winning customer support - and is full of data challenges. Data and Machine Learning supports all aspects of Operations, from workforce planning to customer support experience, to enabling teams to work … an agile product environment. You'll champion the use of data, bring ideas to life through a rigorous analytical approach. Your work will focus on improving our efforts in customer demand insights & help assistance. You'll help your team grow, hiring new team members, supporting their personal development. You will manage a team with Data Scientists and Data Analysts More ❯

Cloud Technician £28,000 - £38,000 | South Wales (Office & Customer Site) Hatched Talent is delighted to be the talent partner for an established IT services provider seeking a Cloud Technician to join their growing team. This is a fantastic opportunity for an experienced Microsoft Cloud professional to step into a client-facing, second-line technical role with real career … Technician, you'll deliver cutting-edge Microsoft Cloud solutions while supporting users and mentoring the first-line support team with more complex issues. You'll gain exposure to varied customer environments - working both from the office and on-site - while playing a key role in projects that drive digital transformation. What you'll be doing Delivering Microsoft Cloud solutions … What we're looking for Minimum of 3 years' experience in Microsoft Cloud support, delivery, and administration Strong skills in Microsoft 365 and Azure administration Confident communicator with excellent customer service skills Ability to take ownership of projects/issues and see them through to resolution Full UK driving licence (essential for on-site work) Desirable skills: Microsoft More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £25k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

Cardiff and Surrounding areas Up to £34,000-£39,000 Company van, overtime, holidays, Call out To apply for this opportunity you must have or hold the following: • Intruder Service Experience (Galaxy would be beneficial) • Fire Knowledge (Advanced, kentech and morley would be useful) • Knowledge of Intruder alarms • Excellent customer service skills • CCTV IP Knowledge also beneficial … Security industry. They offer a wide range of services including design, maintenance and installation of intruder systems, CCTV, and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Security Service/Installation Engineers Benefits Include: • Company Vehicle • Mobile Phone • Stand by Allowances • Call out Allowances • Generous More ❯

Work internally with marketing and sales to ensure clear copy parameters and attendee demographics are met. Liaising with key sponsors to deliver their contracted speaking opportunities whilst delivering excellent customer service Updating of websites with agendas and speakers Attend events and ensure conference tracks run smoothly PREFERRED QUALIFICATIONS/EXPERIENCE Degree educated At least 1 year of conference More ❯

all modern manufacturing concepts such as; JIT, Kaizen, Zero Defects, SPC, TQM and TPM. Experienced in driving continuous improvement activities and projects for assigned measurables. Highly motivated, results orientated customer service orientated, leadership and communication skills. Some PC/Software repair and recovery skills would be an advantage. Have a detailed understanding of facilities requirements for tools. Power More ❯

multi-national corporations as well as SMEs. The potential new sales opportunities are excellent. Duties will include: Develop and execute sales strategies to achieve sales targets and expand our customer base Build and maintain strong relationships with existing and new customers through regular visits and communication, which will involve extensive UK travel Work closely with our internal team to … identify new business opportunities and effectively target them Maintain and exceed the highest standards of professionalism and customer service Assist with the development and implementation of marketing strategies to generate new business Keep up to date with competitors, new products and changes within the marketplace Use and maintain CRM for all sales and marketing activities Skills and experience More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers. We're not about selling products - we want to solve problems and change lives through More ❯

IT services, including satellite sites within the community. Being the first point of contact in D&HI for all staff across the organisation in the provision of an IT Service Desk. You should have proven experience in a Service Desk/phone support environment within a large organisation and able to troubleshoot and resolve various IT related issues … ensuring user calls are effectively documented, resolved to agreed standards and maintaining customer satisfaction levels. Deliver an efficient, friendly, effective and professional first line call logging/problem solving service. Main duties of the job The IT Service Desk manages more than 10,000 PCs & laptops spread over more than 50 locations in Cardiff and the Vale of … desirable for this post; English and/or Welsh speakers are equally welcome to apply. This post is fixed term for 9 months to meet the needs of the service About us Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. More ❯

sources to create data models. Microsoft/Office 365 with a particular specialism with Excel to an advanced level. RDBMS systems, such as Oracle or SQL Server SQL Scripting Customer facing skills, able to engage to stakeholders autonomously to collaborate. Nice to Have/Not Essential Wider appreciation of Microsoft BI tools, such as SSRS, SSIS, and/or … SSAS Data Warehouses Web analysis tools such as Google Analytics and web tracking tools. Power Apps Any relevant certification As an individual you will be customer focused, change driven and a keen learner. You will be an excellent communicator, detail orientated, analytical and adept at problem solving and presenting to others. You will understand the positive impact on a … business that an excellent digital service delivery provision will bring, and will display excellent relationship building, interpersonal, and negotiating skills. The role is hybrid working, some office presence required in the and around Caerphilly, otherwise you will be predominantly home based. On offer is a competitive salary, ongoing training & development, the chance to be part of and influence a More ❯

sources to create data models. Microsoft/Office 365 with a particular specialism with Excel to an advanced level. RDBMS systems, such as Oracle or SQL Server SQL Scripting Customer facing skills, able to engage to stakeholders autonomously to collaborate. Nice to Have/Not Essential Wider appreciation of Microsoft BI tools, such as SSRS, SSIS, and/or … SSAS Data Warehouses Web analysis tools such as Google Analytics and web tracking tools. Power Apps Any relevant certification As an individual you will be customer focused, change driven and a keen learner. You will be an excellent communicator, detail orientated, analytical and adept at problem solving and presenting to others. You will understand the positive impact on a … business that an excellent digital service delivery provision will bring, and will display excellent relationship building, interpersonal, and negotiating skills. The role is hybrid working, some office presence required in the and around Caerphilly, otherwise you will be predominantly home based. On offer is a competitive salary, ongoing training & development, the chance to be part of and influence a More ❯

sources to create data models. Microsoft/Office 365 with a particular specialism with Excel to an advanced level. RDBMS systems, such as Oracle or SQL Server SQL Scripting Customer facing skills, able to engage to stakeholders autonomously to collaborate. Nice to Have/Not Essential Wider appreciation of Microsoft BI tools, such as SSRS, SSIS, and/or … SSAS Data Warehouses Web analysis tools such as Google Analytics and web tracking tools. Power Apps Any relevant certification As an individual you will be customer focused, change driven and a keen learner. You will be an excellent communicator, detail orientated, analytical and adept at problem solving and presenting to others. You will understand the positive impact on a … business that an excellent digital service delivery provision will bring, and will display excellent relationship building, interpersonal, and negotiating skills. The role is hybrid working, some office presence required in the and around Caerphilly, otherwise you will be predominantly home based. On offer is a competitive salary, ongoing training & development, the chance to be part of and influence a More ❯

Team Lead. The ARO Services function oversees both Professional and Managed Services across all technical domains. ARO NOC Engineers are responsible for the efficient and reliable support of our Customer's critical network infrastructure, through responding to alerts, proactive monitoring, network troubleshooting and Incident resolution to ensure maximum possible service availability and performance. Also responsible for Network changes … patching and maintenance. They are the primary point of contact at Arrow for Network Operation Centre queries from 3rd parties, internal escalations from the service desk, and other company stakeholders. What you'll do Be responsible for assisting the customer with their questions about supported network infrastructures and platforms to the best of his/her ability, in … a customer facing, professional and courteous manner. Be the main point of contact for escalation for multi-user network issues and escalations from Service Desk Analysts where they've not been able to resolve an issue. Responsible for queue and time management. Responsible for proactive monitoring and remediation of customer network infrastructures.Establish clear escalation paths for all More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯

personnel or hazards are on site. Fire, security and building systems monitoring, including CCTV. Identifying and reporting Health & Safety issues and carrying out first aid if necessary. Responding to customer requests and queries Maintaining records including incident reports using computer- and paper-based systems An SIA Door Supervision (DS) or Security Guarding (SG) license is essential, and to succeed … in this role you will also need: Excellent communication, organisation and interpersonal skills The ability to remain calm and professional under pressure Experience in a customer-facing role, ideally in security Five years' checkable history and references To pass a criminal records check (CRC) to the required standards The following would also be useful, but are not essential: SIA … qualification Experience in a similar role Full training, uniform and health and safety equipment (PPE) are provided. Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our commitment to principles of fairness More ❯