City Of Bristol, England, United Kingdom Hybrid / WFH Options
Jugo
and day-to-day coordination of initial support agents (1st and 2nd line, including technical support), or agency equivalents. Maintain internal SOPs and onboarding resources. Support agent performance reviews, coaching, and QA feedback. 7. Customer Feedback Loop Tag and prioritise feedback, bugs, and feature requests Maintain a flow of insights between support and Product/Design Champion the customer voice More ❯
bath, south west england, united kingdom Hybrid / WFH Options
Jugo
and day-to-day coordination of initial support agents (1st and 2nd line, including technical support), or agency equivalents. Maintain internal SOPs and onboarding resources. Support agent performance reviews, coaching, and QA feedback. 7. Customer Feedback Loop Tag and prioritise feedback, bugs, and feature requests Maintain a flow of insights between support and Product/Design Champion the customer voice More ❯
bradley stoke, south west england, united kingdom Hybrid / WFH Options
Jugo
and day-to-day coordination of initial support agents (1st and 2nd line, including technical support), or agency equivalents. Maintain internal SOPs and onboarding resources. Support agent performance reviews, coaching, and QA feedback. 7. Customer Feedback Loop Tag and prioritise feedback, bugs, and feature requests Maintain a flow of insights between support and Product/Design Champion the customer voice More ❯
standards. Provide engineering support and maintenance for existing applications. Continuously develop your own technical and interpersonal skills, with a willingness to learn and adopt new technologies and techniques. Provide coaching & mentoring to peers and junior members of the team Advocate for continuous improvement in ways of working, quality, security, performance, and CI/CD processes. Cultivate strong working relationships within … Efficient time management, with the ability to prioritize tasks, meet deadlines, and balance multiple responsibilities. Willingness to learn and a growth mindset, with a desire to develop professionally. Enjoys coaching and guiding others in a team and prioritizes sharing knowledge. Persistent, with a pride in what you do. More ❯
demo materials, measure agility outcomes, and coach technical teams. Manage product improvement backlog, promote efficiency, and increase productivity and collaboration. Required qualifications, capabilities, and skills Experience or expertise in coaching teams on agile methodologies and project management. Agile coaching experience. Advanced knowledge of product development lifecycle stages, methodologies, and best practices. Expertise in agile delivery approaches such as Scrum, Kanban … guide teams through complex projects. Excellent communication and interpersonal skills to engage and influence stakeholders at all levels. Preferred qualifications, capabilities, and skills Formal training or certifications in Agile coaching (e.g., Scrum Master, Kanban). Skills in agile delivery, business acumen, change management, coaching, stakeholder management, strategic thinking, adaptability, and decision-making. About us J.P. Morgan is a global leader More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
AtkinsRéalis
with the chosen methodology and against approved planning standards. At Portfolio level, you will ensure alignment of critical milestones aligned to strategic objectives. You will also provide training and coaching to our wider Project Management community where appropriate to help upskill colleagues. Advise and support clients and colleagues on planning best practice and delivery methodology. Create, review, maintain and administer … presentation skills. Ability to develop effective communication channels with key stakeholders.Work as part of a team, sharing ideas and aiming for planning excellence. Ability to deliver effective training and coaching sessions to aid adoption and maturity of planning practices. Why AtkinsRéalis? Looking for a place where you can engineer a better future? AtkinsRéalis is for you. Here, our digital-enabled More ❯
continuous improvement. This role will focus on leading a team of B2B sales executives, ensuring the team achieve their performance KPI'S. You will be a hands-on leader, coaching and developing your team members to ensure you hit sales targets and provide our customers with a five star customer experience. You will be responsible for delivering against team sales … effective account management. Ensure relationships are developed with customers to maximise upselling opportunities, acting as a point of escalation when required. Working closely with the sales enablement team, outline coaching and development plans for team members and onboarding plans for new team members. Working closely with the HR team to support new candidate attraction, recruitment and talent management. Remove barriers … to productivity & success, through continuous and detailed reviews of business processes. Required profile: Qualifications & Skills Fluent in sales techniques and able to share best practices. A master at coaching, mentoring and people management. A customer advocate, with the ability to translate this into actions within your team. Commercially astute, and able to interpret often complex data. Confident in your ability More ❯
relationships with senior client stakeholders, facilitating workshops, and aligning technical solutions with business goals Anticipating project risks, introducing contingency plans, and balancing the needs of clients, teams, and timelines Coaching junior consultants, providing feedback, and supporting their development through hands-on guidance Contributing to internal initiatives, sharing knowledge, and helping shape delivery best practices across the team In your first … months, success might look like: Leading the delivery of a data warehouse migration or greenfield build Coaching a junior consultant through their first project Receiving strong client feedback on your leadership and communication What you'll need to succeed We're looking for someone who brings deep technical expertise, leadership, and a commercial mindset. You might be a great fit More ❯
internal and external technical teams. They are fully competent in one specialism and working towards being fully competent in a second specialism This role also involves actively mentoring and coaching associate and other software engineers. Key Actions Deliver High-Impact Solutions Design, build, test, and maintain scalable, user-centric software that supports our integrated business model. Take ownership of the … concept to release—ensuring quality, performance, and security. Lead and Mentor Act as a technical authority across one or more specialisms, guiding associate engineers and peers. Share knowledge through coaching, code reviews, and learning sessions (e.g., lunch & learns, developer forums). Architect for Scale and Security Apply architectural patterns and design principles to solve complex business challenges. Embed security controls More ❯
the fabric of SHL's business and culture(find out more about DEI and accessibility at SHL ) Employee benefits package that takes care of you and your family. Support, coaching, and on-the-job development to achieve career success A fun and flexible workplace where you'll be inspired to do your best work (find out moreLifeAtSHL ) The ability to … the fabric of SHL's business and culture(find out more about DEI and accessibility at SHL ) Employee benefits package that takes care of you and your family. Support, coaching, and on-the-job development to achieve career success A fun and flexible workplace where you'll be inspired to do your best work (find out moreLifeAtSHL ) The ability to More ❯
time role with a competitive salary of £35,000 to £45,000. Role Highlights: - Oversee daily operations of the technical support team. - Ensure ticket resolution quality and timeliness. - Provide coaching and training. - Develop support documentation. Key Responsibilities: - Supervise graduate technical support team. - Monitor and assess ticket resolution quality. - Provide coaching and performance feedback. - Assist with performance reviews. - Collaborate with engineering … Desk, Zendesk, or Jira. - Strong communication and organisational skills. - Experience in documentation and training content. Key Competencies: - Leadership & team management - Process-driven approach - Technical literacy - Problem-solving - Communication and coaching Career Development: Pathway to team management or operational leadership, training design, and exposure to IoT and smart building technologies. Passionate about leading a team and driving technical excellence? Apply now More ❯
Stoke Gifford, Gloucestershire, United Kingdom Hybrid / WFH Options
Ruth Wagstaff Recruitment
Automation Engineer 12 Month Contract (Inside IR35) Exciting opportunity to work in the water industry Remote working with monthly meetings in Bath + site installation work in Dorset and Somerset This is an exciting opportunity to join a major project More ❯
Bristol, Stoke Gifford, Gloucestershire, United Kingdom Hybrid / WFH Options
Ruth Wagstaff Recruitment
Automation Engineer – 12 Month Contract (Inside IR35) Exciting opportunity to work in the water industry Remote working with monthly meetings in Bath + site installation work in Dorset and Somerset This is an exciting opportunity to join a major project More ❯