phone, and walk-ups. Troubleshoot and resolve hardware, software, and network issues. Manage incidents, service requests, and alerts through a ticketing system. Perform software deployments, routine maintenance, and user onboarding/offboarding. Ensure compliance with ITIL processes and documentation standards. Deliver outstanding customer service in a busy IT support environment. What We’re Looking For 2–3 years’ experience in More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hargreaves Lansdown
to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates. More ❯
Employment Type: Permanent, Part Time, Work From Home
to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates.d02fcfcb-6df4-40ee-95cf-3eb059ce3173 More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Hargreaves Lansdown PLC
to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates. Hargreaves Lansdown is the UK's number one platform for private investors. Our purpose is More ❯
IT issues, providing clear, confident, and friendly support Deliver hands-on troubleshooting for **hardware, software, and network** challenges Set up and retire laptops, peripherals, and other devices. Manage user onboarding and offboarding to ensure seamless transitions Keep precise records of IT equipment, user accounts, and configurations Investigate potential cybersecurity concerns, escalating when necessary Provide support for remote staff and off More ❯
incident, problem, and change management. Lead the resolution of major incidents and conduct root cause analyses. Use ticket management tools like ServiceNow or Jira to manage workflows. Oversee the onboarding of new services and create essential documentation such as runbooks, disaster recovery plans, and security plans. Lead and mentor a multi-disciplinary team, managing competing priorities and fostering a culture More ❯
Gloucester, Gloucestershire, South West, United Kingdom
Queen Square Recruitment Limited
Administrator to play a key role in the migration of Windows 10 endpoints from legacy antivirus platforms (Symantec, McAfee) to Microsoft Defender for Endpoint (ATP). You will oversee onboarding, configuration, and policy deployment across enterprise environments, ensuring robust endpoint security in line with best practices. This is a hands-on role requiring strong technical expertise in Microsoft Defender and More ❯
Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
Big Red Recruitment Midlands Limited
contributions, private health insurance, contributions towards home internet, company incentive days and Hybrid working: 2 days per month in our Cheltenham office (additional office days may be required during onboarding) Big Red Recruitment are an exclusive recruitment partner, please apply directly in order to be considered. We are recruiting exclusively for this client so please do not hesitate in applying. More ❯
Plymouth, Devon, England, United Kingdom Hybrid / WFH Options
FDM Group
advice functions Establish a change function within the organisation, including governance, processes, and ways of working Support the integration of the organisation’s acquisition across teams, focusing on adviser onboarding (50,000 self-employed advisers), HR process alignment such as email systems, identity management as well as IT integration and digital journey alignment Identify and address manual processes, driving automation More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hargreaves Lansdown
debugging, root cause analysis and resolution of production issues. Experience with unit, integration, and end to end testing tools and practices (e.g. Jest, Playwright). Experience with integration and onboarding 3rd party vendors, meeting with vendor engineering contacts, defining integration patterns, abstracting vendor APIs/data models from internal downstream services etc. Understanding of Microservices & principles of RESTful API development More ❯
debugging, root cause analysis and resolution of production issues. Experience with unit, integration, and end to end testing tools and practices (e.g. Jest, Playwright). Experience with integration and onboarding 3rd party vendors, meeting with vendor engineering contacts, defining integration patterns, abstracting vendor APIs/data models from internal downstream services etc. Understanding of Microservices & principles of RESTful API development More ❯
Engineer who enjoys variety, problem-solving, and taking ownership of projects from start to finish. What you’ll be doing Installing and configuring IT & Telecoms solutions for business customers Onboarding new clients to managed services Providing a mix of remote and on-site support Planning and running installation projects (from survey to sign-off) Advising on solutions and making recommendations More ❯
Taunton, Somerset, South West, United Kingdom Hybrid / WFH Options
Meridian Business Support
and dashboards using tools such as SQL, Power BI, and Excel. Provide day-to-day IT support to users, including assistance with hardware, software, and application-related issues. Deliver onboarding and refresher training for staff on the case management system and other firm-wide IT platforms. Manage and maintain system integrations with third-party tools (e.g., e-signature platforms, court More ❯
Gloucester, Gloucestershire, South West, United Kingdom
Queen Square Recruitment Limited
solving skills and ability to work under pressure. Special Requirements: Active UK SC Clearance (mandatory). Willingness to work out of hours if required. Must attend Gloucester office pre-onboarding for vetting validation. If you have the relevant skills and experience, please apply promptly to be considered. Please note that due to the volume of applications we receive, it is More ❯
Poole, Dorset, England, United Kingdom Hybrid / WFH Options
Hatched Recruitment UK
setup and day-to-day usage Log and manage support tickets, escalating when needed Work closely with our product and implementation teams to resolve complex cases Support customers during onboarding and live implementations Contribute to user guides, FAQs, and process documentation Spot opportunities to improve our product and share insights with the team What we're looking for: Previous customer More ❯
IT function. What You'll Be Doing PMO Support Prepare agendas and project packs for weekly Stage Gate Reviews. Manage the PMO mailbox, ensuring timely responses and resolutions. Coordinate onboarding for new starters in the Digital Solutions function. Support access and issue resolution for tools like Jira and SharePoint. Take meeting notes, track actions, and follow up across the team. More ❯
IT function. What You'll Be Doing PMO Support Prepare agendas and project packs for weekly Stage Gate Reviews. Manage the PMO mailbox, ensuring timely responses and resolutions. Coordinate onboarding for new starters in the Digital Solutions function. Support access and issue resolution for tools like Jira and SharePoint. Take meeting notes, track actions, and follow up across the team. More ❯
IT function. What You'll Be Doing PMO Support Prepare agendas and project packs for weekly Stage Gate Reviews. Manage the PMO mailbox, ensuring timely responses and resolutions. Coordinate onboarding for new starters in the Digital Solutions function. Support access and issue resolution for tools like Jira and SharePoint. Take meeting notes, track actions, and follow up across the team. More ❯
Gloucestershire, United Kingdom Hybrid / WFH Options
Hawk 3 Talent Solutions
/3 support teams where appropriate. Maintain detailed documentation of support interactions and resolutions. Collaborate with internal teams to improve customer experience and inform product development. Assist with onboarding new customers and training where needed. Contribute to support documentation and help centre articles. About You We're looking for someone with a strong customer focus, technical aptitude, and a calm More ❯
Bristol, Woodhouse Down, Gloucestershire, United Kingdom Hybrid / WFH Options
Hawk 3 Talent Solutions
/3 support teams where appropriate. Maintain detailed documentation of support interactions and resolutions. Collaborate with internal teams to improve customer experience and inform product development. Assist with onboarding new customers and training where needed. Contribute to support documentation and help centre articles. About You We're looking for someone with a strong customer focus, technical aptitude, and a calm More ❯
Gloucester, Gloucestershire, South West, United Kingdom
Stackstudio Digital Ltd
Independently execute migration activities. Supervisory/Managerial Responsibilities EUC Lead/Project Manager Other Responsibilities Budgets, targets, equipment etc.: N/A Key Skills/Knowledge Hands-on experience onboarding endpoints to Microsoft Defender. Knowledge and experience with Microsoft technologies such as (but not limited to): Microsoft Defender for Endpoint Microsoft Defender for O365 Microsoft Defender for Identity Microsoft More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hargreaves Lansdown
to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates. More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Hargreaves Lansdown PLC
to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates. Hargreaves Lansdown is the UK's number one platform for private investors. Our purpose is More ❯
Maintain accurate records via an IT Helpdesk system. Liaise with third-party vendors and escalate issues where necessary. Conduct routine system checks, updates, antivirus monitoring, and documentation. Assist with onboarding/offboarding of users and devices. Travel regularly between school sites. Skills & Experience 2+ years' experience in IT support (Windows 10/11, macOS, basic networking). Familiarity with Active More ❯
is a dynamic position ideal for someone passionate about automation, cloud technologies, and continuous improvement. Key Responsibilities Prioritise and resolve support requests from users. Manage IT assets and support onboarding/offboarding processes. Monitor system health and optimise performance. Deploy updates, fixes, and conduct root cause analysis. Automate tasks including reporting and visualisation. Support new and existing IT deployments and More ❯