7 of 7 Ticket Management Jobs in the South West

Overview : We are seeking a Technician 2 to support a key IT migration project. This role involves hands-on device refresh activities, stock management, and coordination with onsite engineers. Location : Plymouth PL2 2BG Rate : An hourly rate, in-scope IR35, of £14.90 (PAYE) OR £19.34 per hour … . Contract Lengt h: up to 30-Jun-26 Hours : 37.5 hours per week, Monday to Friday (08:30 - 17:00) Key Responsibilities Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels ...

recruiting for a IT Engineer to be based in Plymouth on contract to work for a leading Government department. Summary of responsibilities: Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract … Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract Effective Management of disposals that go through their Hub as per contract Triage and perform hardware repairs of in Warranty kit' and liaise with vendors for parts ...

Overview : We are seeking a Technician 2 to support a key IT migration project. This role involves hands-on device refresh activities, stock management, and coordination with onsite engineers. Location : Plymouth PL2 2BG Rate : An hourly rate, in-scope IR35, of £14.90 (PAYE) OR £19.34 per hour … . Contract Lengt h: up to 30-Jun-26 Hours : 37.5 hours per week, Monday to Friday (08:30 - 17:00) Key Responsibilities Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels ...

recruiting for an SC Cleared IT Engineer to be based in Bristol on contract working for a Government organisation. Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract Effective Management of disposals that go through their Hub as per contract Triage and perform hardware repairs of in Warranty kit' and liaise with vendors for parts and returns ...

Basic) and UMB - £18.87/hr Contract Length: 6+ Months Start Date: 15-Dec-25 End Date: 30-Jun-26 Key Responsibilities Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensures appropriate updates and call management to maintain service levels as per contract. … Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract. Effective Management of disposals that go through their Hub as per contract. Triage and perform hardware repairsin Warranty kit' and liaise with vendors for parts and returns ...

absolute must as you'll be engaging with System Users across the business group, from warehousing through to sales, finance and the senior management team. While prior experience with our applications is beneficial (e.g., Microsoft 365/SharePoint, FileMaker, ERP systems such as Business Central), we also welcome strong … regular presence at the head office to support internal systems and users, with only occasional travel to other sites as needed. Key Responsibilities Support Ticket Management Triage incoming tickets across internal applications (e.g., Microsoft Business Central, Slim4, Warehouse Management Systems, Trade Websites, Product Database, Zendesk). Prioritize ...

questions, problems, concerns and requests about products and services Follow standard processes, procedures and adhere to customer SLAs Identify and escalate priority issues to Management team Build a rapport and strong relationship with customers by offering support and advice Accurately log and update customer records Assist in setting … attitude Desirable Skills Experience supporting end users in a customer service environment Experience working with SaaS applications/training services Experience in using ticket management or CRM software What does an average day look like? You will engage with a variety of customers, speaking to people ...