26 to 50 of 65 Customer Service Jobs in Staffordshire

to achieve our mission, we need your help. We're actively recruiting for a Field Engineer to support our regional delivery team in attending customer sites for IT/VOIP service activations, wireless surveys, and technical fault resolutions. Join us in shaping the future of connectivity! Your passion … for networking and customer service and can-do attitude will be your most important attribute, but the following experience will also help: CCNA qualification Experience in configuring and troubleshooting networking equipment (Cisco 2960 catalyst models, small business switches, Ruckus Switching equipment) Knowledge of Passive Optical Networks (PONs) and … technology solutions transform the way people live and work and you will be a critical part of that. A typical day might include: Attending customer sites for IT/VOIP service activations and provisions Conducting wireless surveys and handling technical and infrastructure fault calls Collaborating with Senior Project More ❯

work on As our Functional Consultant CE, you... are responsible for implementing CE solutions that support a life cycle within domains as sales, marketing, customer service and field service so that it can run efficiently and effectively facilitating requirements gathering workshops and think along with the customer work shoulder-to-shoulder with project team and customer translating business functional, non-functional requirements into a solution. configure and expand the core functionality using Power Platform components verify the solution to guarantee quality of the solution document the solution contribute to key user training extend your knowledge … the Utility market, and transfer knowledge to other colleagues contribute on growing our CE capabilities and UMAX product offering Our ideal candidate ... is customer-oriented and this way of working is important to you is eager to learn Utilities sector specific business processes has at least 2 years More ❯

We're hiring a Server Build Engineer who will be responsible for the day-to-day server builds of the customer environment, ensuring the infrastructure and all its components are built and configured as expected. The Server Build Engineer will analyse build requests and specifications and convert to virtual … strive towards full automation. The role requires Server builds and design consultation on VMware, physical, and cloud services of Windows, Linux and appliances. Responsibilities Customer service Pick up and take ownership of customer requests, complying to the relevant processes Analyse build requests and specifications and convert to … virtual and physical server builds in-line with process Meet or exceed the customer SLA Effective communication to the customer and within the team Infrastructure Thorough understanding of IT infrastructure & IT ideologies and the interaction between physical and virtual layers Proactively identifying improvements for the infrastructure configuration Operating More ❯

and end-users to install, maintain, collect, and visualise data on energy management and tenant billing systems. Our team is dedicated to delivering exceptional service and technology-agnostic solutions tailored to meet our customers specific needs. We provide EMS software to help optimise energy consumption and improve efficiency. Our … as a trusted partner in the industry. Responsibilities This is a full-time role for a Metering Installation Technician working across the UK at customer sites. You will be responsible for installing, troubleshooting, and maintaining metering systems. Day-to-day tasks include meter installations (electricity sub-meters), communication equipment … cabling, diagnosing issues, and ensuring customer satisfaction through effective communication and customer service. The technician will work closely with both clients and team members to ensure high-quality service delivery. Qualifications BS 7671:2018 qualified electrician Full UK Driving Licence Electrotechnical Certification Scheme (ECS) ID and competence More ❯

Exciting Opportunity for a Managed Print Field Service Engineer ! (Location London/Kent) Are you an experienced engineer with a passion for customer service and a knack for troubleshooting? Do you have a proven track record in the Managed Print Industry? Join us at FUTERA - a leader … in Workplace Technology Services, where your expertise will make a real impact! We are seeking a talented Field Service Engineer for the London/Kent region to join our team. About Us FUTERA is a dynamic and agile workplace technology services company. We deliver comprehensive hardware, software & managed services … Work with the latest innovations in Managed Print and I.T. Services. Employee Owned – As one of only a handful of Employee-Owned (EOT) Managed Service Providers (MSPs) in the UK, we believe in sharing success with those who create it. Empowered Culture : A supportive, agile, and collaborative environment where More ❯

technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug and resolve complex technical problems using PowerShell and/or Bash Collaborate with the development team on … on-prem infrastructure experience is a strong plus Technical leadership- the ability to mentor, train and lead junior engineers. Excellent communication, problem-solving and customer service skills What's in it for you? Contribute to the success of a product that is making its mark on the global More ❯

Lead end-to-end solution design and technical governance across large programmes, ensuring integration with broader enterprise systems. · Configure and customise Dynamics 365 (Sales, Customer Service, Marketing) and extend functionality using JavaScript, plugins, and workflow assemblies. · Leverage Microsoft Power Platform components, including Power Apps, Power Automate, Power BI … Power Pages, and Power Portals. · Integrate solutions with Microsoft Azure services, including Logic Apps, Service Bus, WebJobs, and Azure Functions. · Translate complex business needs into clear technical solutions, and support stakeholder engagement throughout delivery. · Participate in pre-sales, proposal development, and client solution workshops. · Contribute to internal capability development … a valid passport). · Proven experience in a client-facing or consulting environment with excellent communication and documentation skills. · Strong expertise in Dynamics 365 Customer Engagement suite (Sales, Service, Marketing). · Advanced experience with Power Platform tools and Azure services. · Skilled in full configuration and customisation of Dynamics More ❯

maintaining, and troubleshooting network systems of our clients to ensure efficient and secure communication within their organization. Candidates must have technical depth and a customer-first mentality, the desire to take the initiative to own and resolve customer issues and interest in working in a fast paced, high … cybersecurity & enterprise architecture teams to create optimal network design and configurations and ensure seamless network functionality Collaborate with network hardware/software vendors, internet service providers (ISPs) to ensure 99.9% uptime of the network infrastructure. This also includes maintaining and renewing network solution contracts and documenting them in our … our clients’ security posture in the IT and OT space Provide Level 3 network support and be an escalation contact by supporting the clients’ Service desk staffs and other team members in troubleshooting network incidents and escalations in a timely manner for both IT and OT network infrastructure Troubleshoot More ❯

networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service. This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, we’ll support … Year 3 Months Positions Available 1 Closing Date Thursday, 5th June 2025 Start Date Friday, 6th June 2025 Desired Skills Communication skills IT skills Customer care skills Analytical skills Team working Qualifications English GCSE, grade 5 (Essential) Maths GCSE, grade 4 (Essential) About the Employer FIRST CLASS TECHNOLOGIES LTD … Covering Nottingham, Derby, Leicester, Birmingham, Lichfield and Tamworth. Your business will benefit from our outstanding customer service focused, managed IT support services. If you are looking for a partner who knows a thing or two about moving business to the cloud, especially Microsoft Office 365 and Microsoft Azure More ❯

To provide specialist support in the operational management, implementation, maintenance of data communication networks and projects assisting in the provision of continuous and acceptable service to all end users, including management and on-site supervision of approved third party service providers and contractors as well as support of … national and locally defined targets and standards. To provide leadership to staff demonstrating high standards in order to ensure that a high quality of service is maintained. Able to analyse, investigate and interpret complex information/issues such as hardware configurations, performing comparisons and trend analysis on this factual … IOS, IOS-XE and NX-OS. oNetwork troubleshooting: Proficiency in networking concepts including LAN/WAN, WiFi, L2 and L3 protcols oVLANS, Quality of Service (QoS) and security protocols oStrong understanding of Network security principles and products oIndepth knowledge of routing protocols (e.g. OSPF, BGP, HSRP, VRRP) oMentoring: Providing More ❯

Title: Security Engineer (Service or Install Roles) Location of Works: Stoke-on-Trent The Company: Highly successful security company with years of industry experience, providing solutions to commercial, private, public, residential and the retail market. Due to expansion, they are now seeking additional Security Engineer. As a Security Engineer … Holidays Ongoing training and career progression 2 Bonuses a year Engineer of the month bonus scheme Private Health Care + Dental Care Death in Service Pay As a Security Engineer your main responsibilities will be: 3 years plus experience, installing, servicing and commissioning Access control and CCTV Systems Servicing … control and CCTV Systems Troubleshooting and fixing faults with the Access control and CCTV Systems Maintaining correct and accurate documentation for onsite records Excellent customer service Working independently or in a team Working to high British Standards As a Security Engineer your knowledge and experience will be More ❯

Title: Security Engineer (Service or Install Roles) Location of Works: Stoke-on-Trent The Company: Highly successful security company with years of industry experience, providing solutions to commercial, private, public, residential and the retail market. Due to expansion, they are now seeking additional Security Engineer. As a Security Engineer … Holidays Ongoing training and career progression 2 Bonuses a year Engineer of the month bonus scheme Private Health Care + Dental Care Death in Service Pay As a Security Engineer your main responsibilities will be: 3 years plus experience, installing, servicing and commissioning Access control and CCTV Systems Servicing … control and CCTV Systems Troubleshooting and fixing faults with the Access control and CCTV Systems Maintaining correct and accurate documentation for onsite records Excellent customer service Working independently or in a team Working to high British Standards As a Security Engineer your knowledge and experience will be More ❯

in an AI context is a must. AI Engineer Key Responsibilities: Develop and optimise AI-powered recommendation engines, chatbots, and virtual assistants to enhance customer experience and personalise interactions. Create predictive models for demand forecasting, inventory management, and dynamic pricing to optimise operations and reduce costs. Build machine learning … models for content recommendation engines and audience insights. Design AI-driven marketing tools, customer segmentation models, and automated A/B testing to improve targeting and ad performance. Implement generative AI techniques for the creation of imagery relevant to client needs. Collaborate with cross-functional teams to integrate AI … solutions across marketing, operations, customer service, and sales. AI Engineer Required Qualifications and Skills: Proficiency in programming languages such as Python, R, or Java, with experience in AI frameworks (e.g., TensorFlow, PyTorch, Keras). Strong knowledge of data analysis, visualisation tools, and big data technologies (e.g., SQL, Hadoop More ❯

IT Support Apprentice Magna Systems Are you passionate about technology and looking to kickstart your career in IT? Magna Systems , a growing managed service provider based in Uttoxeter , is offering a fantastic opportunity for an enthusiastic and driven IT Support Apprentice to join their friendly and knowledgeable team. At … Azure, and Admin tools. Communicating with clients and colleagues using phone, email, and video calls. Learning how to deliver top-quality support and service the Magna Systems way. Youll be supported on the job by experienced technicians and through formal training with Baltic Apprenticeships. Desired Qualities, Skills, and Knowledge … A strong passion for IT and eagerness to build a long-term career in the industry. Excellent customer service and communication skills. A proactive attitude and willingness to learn new technologies. Any relevant experience (personal projects, work placements, school IT support, etc.) is a bonus. A minimum of More ❯

for data governance, ensuring data accuracy, completeness, and integrity across systems. Conduct comprehensive reviews of client systems to understand the structure and flow of customer interaction and life-cycle data. GIS Data Modeling & Transformation Design GIS data models aligned with the client’s business objectives, transforming existing data structures … data privacy regulations and practices. Exposure to analytics and reporting tools is considered a plus. General Qualifications Excellent communication skills, including executive presence in customer-facing roles. Strong interpersonal skills, with a focus on customer service and collaboration. Analytical mindset with exceptional attention to detail. Effective time More ❯

in a digital way of working and requires a proactive mindset. We are searching for an Associate Technology Project Manager to provide an outstanding service from his/her expertise that is customer focused and drives improved organisational performance. The purpose of the role is to provide technology … Translate the demands of customers (internal and external) into technical solution Responsible for base and transactional design documents as part of new and existing service implementations Ability to build reports for the programme Create and own Technology project plans including effective risk and issue management Project management of the … specific expertise would be good to have Experience with reporting and vendor management/application tracking systems, CRM databases and analytic tools. Experience in customer service and/or recruitment industry is preferred Analytical, quick learner, drive to continuously improve, and problem-solver mentality Good at time management More ❯

close sales and meet targets. To be successful as a Sales Development Representative one should be able to build instant rapport and achieve high customer satisfaction with both existing pilots and prospective customers. A top inside sales representative should also be very competitive and a good listener. Able to … or upselling Answer potential customers' questions and send additional information per email and follow up to secure the subscription Keep up with product and service information and updates Create and maintain a database of current and potential customers Explain and demonstrate features of products and services Stay informed about … Excellent communication skills, both verbal and written Good organizational skills and the ability to multitask Excellent phone and cold/warm calling skills Exceptional customer service skills Strong listening and sales skills Ability to achieve sales targets About us Aircraft Performance Group Aircraft Performance Group, LLC (APG) is More ❯

monitoring. You may participate in sales and proposal presentations in addition to completing ongoing team account activities. Identifies additional product/services opportunities in customer organization. In addition, you may help customers in the planning and implementation with assistance in the RFP process, broad architectural considerations, budgeting and project … Participates in business development activities, in a technical capacity, as requested by Managing Consultants and Business Development staff. Understands all of Aspect Quality Services service offerings and when to appropriately use them. Reviews estimates developed by team members and ensure their accuracy and reliability. Assists in Preparation of SOWs … leadership on multiple engagements. Produces high quality deliverables, under pressure and within deadlines. Ability to communicate complex information to team members and clients. Strong customer service and teamwork skills. Professional demeanor to maintain and enhance relationships. EDUCATION AND EXPERIENCE 5+ years of experience with Aspect Workforce 2+ Years More ❯

you meet all of the role criteria outlined below please don't let that discourage you from applying. The Impact you will have: The service and maintenance of Heavy Plant Equipment Fault finding, planned preventative maintenance and thorough inspections of equipment Ensuring customer service is kept to … and ensure all required parts to complete tasks are ordered Ensuring the company vehicle is maintained to a high standard and correctly stocked Ensuring customer relationship are maintained and developed through high standards of service What will help you to excel in this role: Relevant technical qualification NVQ … Good understanding of hydraulic, mechanical and electrical principals The ability to work independently and under pressure The ability to manage and prioritise workload Understanding customer needs Flexible and committed employee What you can expect from us: Negotiable base salary Future development and career opportunities Contributory pension scheme with employer More ❯

will work closely with vendors, client hiring managers, and Magnit’s cross-functional teams, utilizing our award-winning software, e-tips to ensure smooth service delivery. What You Will Do • CSC is responsible for the day-to-day delivery of Magnit’s services • Facilitate the fulfillment of temporary requisitions … Resolve and follow- through, in a timely manner, all issues related to the worker, manager and staffing agency • The CSC must maintain quality client service and day to day operations, with a primary focus on meeting contractual deliverables as outlined in the Scope of Work • Maintain an updated SOP … day-to-day procedures so that operations functions efficiently • Implement new processes or enhance current processes to strengthen efficiencies What You Will Need • A customer-oriented, self-motivated critical thinker with a “Can-Do” attitude! • Bachelor’s degree is preferable • 3+ years of experience working in a relevant area More ❯

this position, you will shape high-impact digital strategies and lead the design of end-to-end solutions that harness Power Platform, Dynamics 365 Customer Engagement suite and Microsoft’s cloud technologies. You’ll engage with senior stakeholders, contribute to solution governance forums, and play a pivotal role in … programme assurance. Your Responsibilities Spearhead architecture and design efforts across Dynamics 365 modules including Sales, Customer Service, and Marketing. Guide customisation and integration efforts using a blend of in-product configuration, advanced scripting, and cloud-native services. Utilise automation and integration technologies such as Logic Apps, Power Automate … Azure Functions, Service Bus, and WebJobs. Leverage modern capabilities in AI, RPA, and IoT to deliver forward-thinking solutions. Actively contribute to practice growth through knowledge sharing, capability development, and mentoring. Engage in proposal development, solution pitching, and bid support during pre-sales phases. Operate across Agile delivery models More ❯

Forecasting and Reporting: Provide accurate sales forecasts and regular reports on account activities. Analyze sales data and market trends to identify opportunities and challenges. Customer Service and Issue Resolution: Address client inquiries, concerns, and issues in a timely and effective manner. Collaborate with customer support teams to More ❯

in the world of travel with authoritative marketing skills to help our clients company grow? Our client provides innovative business travel solutions and local customer service in 65 countries. It's a great place for hardworking people who share a true passion for tech and travel. The marketing … strategies, and delivering business impact. The Salesforce Marketing Cloud (SFMC) Specialist will be responsible for developing, executing, orchestrating, and optimizing global innovative and impactful customer marketing campaigns across various channels, leveraging segmentation & data. This role requires a strategic thinker with hands-on experience in managing campaigns that foster customer More ❯

helping capture business needs, define solution scope, and map out functional and technical requirements. Configuration & Custom Development - Configure D365 CE apps such as Sales, Customer Service or Field Service. Technical consultants will also design and build custom components using Power Apps, Power Automate, Azure Functions, plugins, PCF controls More ❯

solutions by configuring HubSpot. To succeed in the role, you'll need to translate the needs of our clients' Marketing, Sales, Operations, Product, and Customer Service teams into solutions by configuring the HubSpot platform. A key part of this role is the ability to understand a client's … to multitask Organisation and planning – ability to use time effectively, prioritise and plan activities on a daily and longer-term perspective, including maintaining reports Customer-focused attitude Ability to track and organise large amounts of numeric data Ability to take initiative and be self-directed, adaptable and innovative Strong … sense of humour, and strong interpersonal skills are highly valued Benefits Competitive salary Pension 22 days holiday per year, increasing based on length of service, plus public holidays Full employee benefits and discount scheme Dedicated reserved training time Company Description RevM is a growth-driven, HubSpot consulting firm and More ❯