13 of 13 Customer Experience Jobs in Surrey

Customer Success Executive This organisation sits at the intersection of psychology, data, and technology, helping businesses make better people decisions. They’re growing their Customer Success function and are looking for someone early in their career who’s keen to learn, build relationships, and grow into a full … partner onboarding and enablement alongside senior colleagues Building trusted relationships with both clients and partners Spotting common themes, questions, and opportunities to improve the customer experience Feeding insights and feedback into Customer Success and Product teams Gradually taking on more ownership as you develop towards a Client ...

Customer Onboarding Manager Location: Guildford | On Site Full Time Team: Onboarding About PCS At Person Centred Software, we build technology that improves the lives of people living and working in social care. Our Connected Care Platform brings together a suite of solutions that help care providers deliver outstanding care … support their digital transformation. The role The Customer Onboarding Manager will ensure our customers are quickly able to realise the benefits of PCS products by leading them through a tailored implementation plan, helping them to become operational as quickly and efficiently as possible. They will manage complex projects, facilitate ...

ensure consistent, efficient, and scalable service operations worldwide. This role offers a unique opportunity to directly influence our global service strategy and elevate the customer experience through smart, data-driven and seamlessly integrated processes. This position is available in full-time and requires to be on-site with … topics of processes, organization, and digitalization Required profile A university degree (e.g. industrial engineering) or a subject-related completed apprenticeship with initial work experience Initial experience in the application of methods in project management as well as tools for process analysis and improvement such as Six Sigma, Lean ...

tech — you just bring the spark (and a little knowledge!) Job Title: 1st Line Support Technician Salary: £27,000 – £32,000 (dependent on experience) Location: Redhill, Surrey (own transport essential) Why Join? Clear routes for progression within a growing MSP Funded training and professional development (including CompTIA certification … with service Performance-based bonus scheme Company laptop and regular team socials What You’ll Do Act as the first point of contact for customer queries — providing friendly, reassuring, and efficient support. Log, track, and resolve IT issues in the service management platform. Learn hands-on across a wide ...

technology business centred around the safety of lone and at-risk workers across both public and private sectors. Protecting over 200,000 employees, our customer base includes more than 100 NHS trusts, 150 local authorities, 200 housing associations and hundreds of commercial organisations in sectors including utilities, facilities management … meetings between client decision makers and company’s practice leaders/principals. Work cross functionally with other departments to improve and enhance the customer experience for all customers. Keep abreast of current industry news or insights relevant to the business to help with sales strategy and increased knowledge ...

Enterprise Mobility portfolio, the trusted expert who turns complex challenges into winning solutions. You'll sit at the intersection of technology, commercial strategy, and customer relationships, operating with real autonomy to drive some of the biggest and most complex enterprise opportunities in the business If you're the person … security, and architecture teams and present compelling solutions to C-suite and director-level stakeholders Shape Samsung's B2B product roadmap by translating real customer insight into actionable feedback for product and marketing teams Build and maintain long-term trusted relationships with enterprise customers and partners, representing Samsung ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

/2nd Line Technical Support Engineer to provide technical support to both customers and internal staff. The role involves setting up, monitoring, and maintaining customer computer systems, applications, and networks. A key part of this role is delivering an exceptional customer experience through attentive support and effective ...

contributions with our charity 50-50 and long service awards What you will be doing as Business Development Manager - Build and maintain a thriving customer base to expand revenue streams and secure lasting partnerships. - Organise your sales activities with precision, ensuring impactful engagement through calls, emails, and face … face meetings. - Identify, establish, and nurture key accounts to unlock their full potential. - Promote our brand with passion and deliver an exceptional customer experience every step of the way. - Self-generate appointments and convert them into significant revenue gains. - Master the ins and outs of our clients products ...

system functionality. You will work closely with operational teams, IT, and data specialists to ensure systems support efficient service delivery and a positive customer experience. Key Responsibilities Champion best practice system usage across operational teams, ensuring consistent and compliant use of CRM and related platforms Act as the first … features are communicated effectively to users Support continuous improvement initiatives that enhance service delivery and operational efficiency What We’re Looking For Experience working with CRM or operational systems such as Microsoft Dynamics or similar platforms Strong understanding of operational processes and how systems support service delivery Experience ...

closely with a squad to rebuild and evolve critical systems (for example, order generation), ensuring they’re robust, scalable, and deliver clear business and customer outcomes. At the same time, you’ll play a pivotal cross-cutting role in our platform transformation - partnering with senior leaders in product … engineering to work towards our vision, ensuring transformation initiatives balance technical progress with visible customer and commercial value. This role would suit a PM who thrives on complexity, enjoys connecting the dots across teams and systems, and has the communication skills to simplify technical change for diverse stakeholders. ...

Join This Opportunity? Join a high‐growth UK MSP recognised for service excellence and strong customer satisfaction. Work with enterprise‐scale clients across a full managed services portfolio (Connectivity, Modern Workplace, Cyber, Cloud, Mobile). Take on an autonomous, commercially focused role with real ownership of strategic accounts. Collaborate … pipeline visibility. Lead commercial negotiations including renewals and contract changes. Ensure seamless communication with service desk, onboarding and delivery teams to guarantee a consistent customer experience. What We’re Looking For Essential Strong background in Managed Services/MSP/IT Services. Proven experience managing and growing enterprise ...