18 of 18 Customer Experience Jobs in Surrey

Technical Support Engineer – Service Management We are looking for a skilled and customer-focused Technical Support Engineer to join our Service Management team. You’ll be at the forefront of customer interaction—delivering exceptional support experiences through a combination of technical expertise, communication, and empathy. Hybrid working Inside … IR35 Experience & Technical Skills 2–4+ years of customer-facing technical support experience Strong understanding of web application architecture Experience with one or more of the following: JavaScript, HTML, CSS, XML Experience with relational databases (e.g. MySQL, MariaDB, Oracle, PostgreSQL) Ability to write or debug ...

owning commercial targets (renewals, expansion, or revenue growth). Strong understanding of customer lifecycle management and success methodologies . Experience with CX tools and platforms (e.g., Cisco Success Hub, Lifecycle Advantage, PXP, PX Cloud, or similar). Excellent stakeholder management and communication skills , with the ability to influence … execution of lifecycle motions. Identify expansion and cross-sell opportunities and trigger upsell motions. Track partner health scores, usage analytics, and adoption KPIs via CX tools and platforms (e.g., Success Hub, PXP, PX Cloud). Capture and report on use cases, success stories, and feedback loops. How Success Is Measured ...

winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story. Order Management Analyst (Internal Customer Fulfilment Analyst) Scandinavian Speaker Location : Frimley, Surrey Function : Supply Chain Shared Service Centre Role to start 6th July 2026 This role is not eligible … accurate processing of all orders and liaise with internal stakeholders and working closely with the team to plan and organise every detail of the customer fulfilment journey. Using Lean methodology & tools, you ll be looking for ways to improve and standardise processes. The Customer Supply Chain function ...

Fluent French Speaker - Agile Digital Platforms Business Analyst (Agentic AI & eCommerce) If your skills, experience, and qualifications match those in this job overview, do not delay your application. Remote or Hybrid | Contract Digital Platforms Business Analyst, client facing. Remote working, home based with occasional trips. Excellent opportunity to work … Work closely with technical teams, quality assurance team, project managers and product owners to get user stories ready for development Liaise with technical and CX teams and contribute to customer journeys and touchpoint integrations ensuring design concepts can be translated into functioning platforms Qualifications Experience working ...

leading technology partner. This role is a brilliant way to start building a career in tech sales . You don’t need any IT experience - just experience winning new business elsewhere, the drive to learn, and the ability to connect with people. Bytes gives you the training, support … business - identify and engage mid‐market prospects through outbound activity, networking, and research. Develop client relationships - build trust and deliver a first‐class customer experience from first contact onwards. Position solutions - work with technical specialists to articulate the value of Bytes’ services in a clear and engaging way. ...

tech — you just bring the spark (and a little knowledge!) Job Title: 1st Line Support Technician Salary: £27,000 – £32,000 (dependent on experience) Location: Redhill, Surrey (own transport essential) Why Join? Clear routes for progression within a growing MSP Funded training and professional development (including CompTIA certification … with service Performance-based bonus scheme Company laptop and regular team socials What You’ll Do Act as the first point of contact for customer queries — providing friendly, reassuring, and efficient support. Log, track, and resolve IT issues in the service management platform. Learn hands-on across a wide ...

Contact Centre Customer Support Representative Global Leading Technology company looking urgently for a Customer Support Representative in their contact centre. You will be at the forefront of the customer experience—providing best-in-class support and ensuring every interaction leaves a lasting positive impression. Job description … appropriate Subject Matter Expert teams Deliver timely support across phone, email, and case systems Provide initial troubleshooting, product guidance, and solutions Key experience Strong communication skills—you can connect with people at all levels A natural problem-solver who asks the right questions A team player with the ability ...

company delivers intelligent Connectivity and Digital infrastructure solutions, including IT Services, Cyber Security, Connectivity , and Managed Services . With a strong focus on customer success and long-term partnerships, the organisation supports businesses of all sizes in navigating complex technology environments securely and efficiently. The company fosters a collaborative … involves working closely with sales and marketing teams to build a strong pipeline, contribute to revenue growth, and ensure a consistent and high-quality customer experience from first touchpoint. Key Responsibilities Conduct outbound prospecting through calls , emails , and digital channels to generate new leads Identify and qualify potential ...

sites and our HQ in Korea. This is your chance to play a pivotal role in ensuring seamless after-sales service and building lasting customer relationships. Key Responsibilities: Deliver exceptional telephone and email support for after-sales activities, including handling customer queries and liaising with internal departments. Ensure … customer requirements and service specifications are met accurately and efficiently. Monitor and manage RMAs, credit control, payments, and invoicing processes. Provide clear and timely communication with our Korean HQ to keep the Service Team fully informed. Collaborate with the order processing team to guarantee timely replacement of products. Manage ...

develops and manages innovative data products and services in-house, while building strategic external partnerships that increase adoption of our digital assets to improve customer journeys and support the efficient operation of the Strategic Road Network. As Principal Lab Manager, you will lead the development of high-value … shaping, scoping, and delivering connected services that support RIS strategy goals and business plan priorities, unlocking National Highways platforms, assets, and intelligence to improve customer experience through external adoption. Develop and manage senior strategic partnerships across the mobility ecosystem, including road authorities, automotive organisations, and data aggregators, creating ...

committing any spend ARE YOU OUR PERFECT PARTNER? Youll have an expert understanding of retail, digital and contact centre operations Youll have demonstrated experience within marketing and account management You can lead projects end-to-end, from planning to operational delivery You have a background in retail, technology … Youre an expert in stakeholder relationship management, internally and externally at all levels You have a strong understanding of marketing, operations, and execution, with experience of leading on plans/projects Youll ideally have experience working with a major network operator WHAT YOU CAN EXPECT FROM US Competitive ...

Monitor project performance, budgets, risks, and variations. · Lead client communication and attend project meetings. · Manage snagging, post-project actions, and manufacturer liaison. · Ensure excellent customer experience and maintain a professional presence on site. What We’re Looking For Experience & Skills · 2+ years of project management or project ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

/2nd Line Technical Support Engineer to provide technical support to both customers and internal staff. The role involves setting up, monitoring, and maintaining customer computer systems, applications, and networks. A key part of this role is delivering an exceptional customer experience through attentive support and effective ...

Services team This is an onsite IT Support Engineer role, and we are looking for a highly motivated and driven individual with an excellent customer service and support background. The role is 100% client focused, proactively supporting clients to ensure world class customer experience. Experience in varied … closed in a timely fashion to meet SLAs • Communicating with users to keep them updated on the progression of their issue and ensuring that customer satisfaction remains high • Walking the floor daily to ensure users have an approachable and accessible IT Support presence • Proactively checking Audio Visual rooms ...

into the role with a curious mindset to gather intel and uncover prospects' challenges to ultimately position value and provide a top-notch customer experience. Daily you will profile strategic accounts and contacts, identify useful information and industry insight to build comprehensive and effective prospection campaigns. You will then … organisation or someone looking to start their career in sales. Organized and driven individual Flexible and team player Hold a passion for technology and customer experience. Keen to learn and develop in the role – including shadowing senior salespeople and attending ADP Learning Events TO SUCCEED IN THIS ROLE ...

Networking Mobile and Unified Communications Modern Workspace Solutions Cyber Security Services Managed Services and Outsourcing You'll be the strategic partner who understands customer priorities, aligns internal teams, and ensures the MSP consistently delivers outcomes that matter. Key Responsibilities Develop and grow strategic enterprise accounts, identifying opportunities for upsell … cross-sell, and expanded service adoption. Act as a specialist overlay, collaborating closely with Enterprise Account Directors to shape account strategy and maximise customer value. Own the commercial approach for key opportunities, building compelling value propositions and ensuring deals support long-term partnership success. Coordinate and influence cross-functional ...