26 to 35 of 35 Customer Experience Jobs in Surrey

role will be developing scalable systems and processes that support commercial growth, including implementing and embedding a CRM platform and improving how we manage customer relationships and commercial data. Working as part of RHSU’s wider Commercial Development strategy, you’ll help improve operational efficiency, enhance the customer experience and build the foundations for long-term, sustainable commercial growth . For more information about us please look at our Job Pack here and the Job Description here. About us Royal Holloway Students’ Union (RHSU) is the representative body for students at Royal Holloway, University of London. ...

franchised Dealers. You’ll join cross-functional project teams, help with data collection and reporting, and identify improvement opportunities to enhance the customer experience. The role emphasizes collaboration, initiative, and a proactive approach to learning within a hybrid working setup at Kia UK's Walton-on-Thames HQ. #J ...

effective operation, development and ongoing enhancement of the PPF's pension administration systems and member services applications, ensuring they enable efficient, compliant and customer-focused services. As a Pension Systems Engineer, youll work closely with operational teams, IT colleagues and external software providers to understand business challenges, triage system … lifecycle. Using strong critical thinking and problem-solving skills, youll investigate complex issues, assess risks and recommend practical improvements that enhance efficiency, automation and customer experience. To be successful, youll have experience working closely with, or within, pension administration, customer services or contact centre environments and will ...

platforms – UnumSync, UnumOnline or Help@Hand. You’ll lead the product backlog, drive delivery through Agile teams and shape the future of our digital customer experience. This role will focus on our customer facing digital asset, Help@Hand, so experience as a Product Owner for applications within … roadmap Act as the key decision maker for your product Collaborate with stakeholders across Technology, Proposition, Marketing and Operations Utilise date to translate customer needs into features and enhancements Lead Agile delivery, ensuring focus on value and customer outcomes Track KPIs and continuously improve performance About you Experience ...

/CD pipelines to enable smoother, safer and more efficient software releases. Implement monitoring, logging and performance improvements to support operational excellence and customer experience. Work collaboratively with Development, Security, DevSecOps and Operations teams to deliver platform solutions aligned to business needs. Champion security best practice, access controls … improve reliability. Mentor and support other engineers, sharing knowledge and helping to build technical capability across the team. What we’re looking for Strong experience in platform engineering, DevOps, platform management or a similar IT engineering role. Hands‐on experience managing cloud infrastructure at scale, ideally with Azure ...

products online. You will join a collaborative and commercially focused eCommerce environment where accuracy, organisation and insight are central to delivering an effective online customer experience. Working closely with Buying, Commercial, Marketing and eCommerce colleagues, you will help ensure that new and existing products are presented accurately, launched successfully … keep relevant stakeholders informed about launch readiness. What you'll need to succeed To succeed in this Web Merchandiser role, you will need: Previous experience in eCommerce, online merchandising or product management Excellent attention to detail and a strong commitment to accuracy Strong organisational skills, with the ability ...

working 36 hours per week. This is a 6-month fixed term contract or secondment opportunity. We are excited to be hiring a new Customer Relationship Associate to join our fantastic Surrey Pension Customer Relationship team. Our team follows a hybrid schedule, working in-office … days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Role The Customer Relationship Team serves as the front line for supporting customers and stakeholders, addressing a variety of queries related to the Local Government Pension Scheme ...

they’ve been at the forefront of innovation, transforming customer experiences through smarter communications, automation, analytics and AI. They deliver transformative communication and CX solutions throughout the UK and internationally, supporting clients with global reach and ambition. As the business expands, they are looking to onboard a DevOps SysAdmin … reliability and security Manage hybrid networks, IAM, firewalls and VPNs The successful DevOps Systems Administrator will have: At least 3-5 years of DevOps experience, including hands-on AWS, Experience with VMware or Proxmox. Strong Linux skills with networking and cloud security knowledge. Experience of working with ...

Field Service Engineer Woking, UK/Hybrid - 4 days onsite in Woking or or customer sites in South £60,000 - £70,000 per annum + on-call allowance SC & DV Security Clearance Required (or willingness and eligibility to obtain clearance) Support Technology That Makes a Difference … excellent opportunity for someone who enjoys hands-on engineering, solving complex technical challenges, and working directly with customers in operational environments. Whether your experience comes from the Armed Forces, defence industry or another secure engineering environment, you'll play a key role in maintaining mission-critical technology that supports ...

base articles. Support the installation, commissioning, and configuration of telemetry and sensor solutions. Identify recurring issues and recommend improvements to enhance product reliability and customer experience. Qualifications 3+ years of experience in a technical support or field engineering role involving telemetry, sensors, or instrumentation. Solid understanding of communication … technologies. Strong troubleshooting and diagnostic skills across hardware and software systems. Excellent communication skills and the ability to explain technical concepts to diverse audiences. Experience with water or pump industry applications and SCADA systems (plus). Familiarity with IoT platforms and cloud-based monitoring solutions (plus). HNC/ ...