1 to 25 of 38 Change Management Jobs in the Thames Valley

Title: IT Business Analyst PURPOSE SUMMARY: A member of the IT Change Team, As a Business Analyst, you will play a crucial role in delivering functional enhancements to critical applications. Under the guidance of the IT Business Solutions Manager you will work closely with stakeholders across business functions … improvement and adaptability/flexibility with an overall focus on fast and effective delivery of enhancements to IT systems/services/applications change overall. Responsibilities Requirements Gathering and Analysis: Collaborate with stakeholders to elicit and document business requirements for functional enhancements to critical applications. Lead interviews, workshops ...

Title: Senior Discovery and Configuration Manager Location: Reading- 3 Days a week Job Type: 12 Months Fixed Term Role purpose The Configuration Management team are responsible for ensuring that the data in the CLIENT Configuration Management Databases (CMDB) acts as a single source of truth for all CLIENT … configuration data because it is maintained, modelled and governed. The role is responsible for developing the strategy for Discovery and Configuration Management along with the end-to-end Configuration Management Process at both high and low levels where appropriate. The role also provides subject matter expertise to support ...

team to implement complex enterprise software solutions into live mission critical healthcare environments, and be responsible for improving project efficiency and effectiveness, through project management process and tool improvements. Role responsibilities for the Senior Project Manager- Healthcare Software: Project management of enterprise clinical/healthcare software into … Leading, monitoring and managing multiple projects Ensuring all project management activities from end to end are looked after Risk, resource, and change management Financial control and executive stakeholder management Solution team management and matrix team/resource management across delivery, development, and third-party ...

hardware racking, cabling to standard, patch-panel termination, and fibre patching. Perform structured cabinet clean-ups: re-patching copper and fibre runs, labelling, cable management, and documentation updates. Support and maintain the eBGP routing fabric across multiple sites Configure and monitor QoS profiles for mixed multigigabit, 10G/100G … maintenance, and policy audits. SD-WAN & Hybrid Cloud Support and maintain Cisco SD-WAN (vManage/vSmart/vBond) fabric, including device onboarding, template management, and policy configuration. Assist with Cloud OnRamp for Multicloud connectivity (AWS/Azure), including gateway controller health checks and tunnel monitoring. Troubleshoot overlay/ ...

Activate phases Establish and manage governance structures including status reporting, RAID logs, and steering committees Ensure alignment across stakeholders, workstreams, and delivery partners Delivery Management Lead coordination across functional, technical, and integration workstreams Ensure delivery of agreed outputs in line with scope, timelines, and quality expectations Proactively manage risks … clearly at both operational and executive levels Commercial & Execution Discipline Track delivery against plan, effort, and budget Maintain control over scope and support structured change management where required Ensure strong delivery rigour and accountability across the team Integrated Planning Across Workstreams Ensure effective coordination with customer-led streams ...

Activate phases Establish and manage governance structures including status reporting, RAID logs, and steering committees Ensure alignment across stakeholders, workstreams, and delivery partners Delivery Management Lead coordination across functional, technical, and integration workstreams Ensure delivery of agreed outputs in line with scope, timelines, and quality expectations Proactively manage risks … clearly at both operational and executive levels Commercial & Execution Discipline Track delivery against plan, effort, and budget Maintain control over scope and support structured change management where required Ensure strong delivery rigour and accountability across the team Integrated Planning Across Workstreams Ensure effective coordination with customer-led streams ...

Cyber Security Project Manager/IAM lead required for a global FTSE 100 company. This role will lead the delivery of modern Identity & Access Management strategy, strengthening lifecycle processes, authentication capabilities and access governance to enable a secure, seamless and future-ready digital experience. Key Responsibilities Lead delivery … vendor performance. Track benefits realisation and ensure alignment to cyber and regulatory standards. Lead cross-functional stakeholder engagement across Technology and business units. Oversee change management and adoption of new identity processes and platforms. Manage financials and transition services into steady-state operations. Required Experience Proven experience leading ...

acts as the single point of accountability for operations , while working closely with Delivery, Product, Architecture, Security, and Vendors to enable smooth transitions, controlled change, and continuous service improvement. The SRE/Operations Manager is accountable for the end-to-end stability, availability, and performance of all services. … ownership boundaries across teams. Build a high-performing, accountable ops culture with clear KPIs. Manage on-call, rota, and support coverage models. Incident, Problem & Change Management Own major incident management, stakeholder communication, and service recovery. Ensure effective problem management with trend analysis and long-term fixes. ...

acts as the single point of accountability for operations, while working closely with Delivery, Product, Architecture, Security, and Vendors to enable smooth transitions, controlled change, and continuous service improvement. The SRE/Operations Manager is accountable for the end‐to‐end stability, availability, and performance of all services. Responsibilities … ownership boundaries across teams. Build a high‐performing, accountable ops culture with clear KPIs. Manage on‐call, rota, and support coverage models. Incident, Problem & Change Management Own major incident management, stakeholder communication, and service recovery. Ensure effective problem management with trend analysis and long‐term fixes. ...

community of associates, to build a strong and successful team for our project delivery. A key focus will be the successful implementation and ongoing management of our Professional Services Automation (PSA) project, leveraging it to optimise resource allocation and financial performance. This position sits within the Resourcing Team … Youll be responsible for proactively identifying and resolving resourcing conflicts, such as overlapping statements of work, limited specialist availability, or changes in project timelines. Change management requirements: You will play a role in managing change of project scope - this will involve adapting resourcing plans quickly to help ...

planning and executing projects within time, cost, and quality constraints, leading governance and ensuring compliance within the clients frameworks. The role demands strong stakeholder management, leadership in matrix teams, risk and change management, and driving efficiency and innovation. The ideal candidate will have extensive experience in secure … Ability to lead project teams, communicate & collaborate with others effectively * High level of motivation, independence and ability to adapt to changing priorities * Excellent stakeholder management skills, experience with working with customers' senior management * Knowledge of Project Management toolset, especially Microsoft Project This is a great opportunity ...

data flow. Troubleshoot APIs including payloads, authentication, and performance checks. Protect data integrity across platforms and address recurring issues. Support structured testing, release and change management processes. Contribute to process and system improvements. Maintain documentation including system guides, knowledge articles, and API references. Collaborate with Infrastructure, Cybersecurity … . Ability to work with APIs (headers, payloads, authentication, performance). Familiarity with Azure DevOps (tickets, sprints, release workflows). Understanding of IT service management practices (incident, problem, change). Knowledge of Microsoft Business Central or other Dynamics applications (advantageous). Proficient with Microsoft 365 and Excel (lookups ...

000+ We Get You Hired We’re not new to this. ITOL Recruit has over 15 years’ experience placing candidates into business analysis, project management, and change management roles. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your ...

000+ We Get You Hired We’re not new to this. ITOL Recruit has over 15 years’ experience placing candidates into business analysis, project management, and change management roles. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your ...

000+ We Get You Hired We’re not new to this. ITOL Recruit has over 15 years’ experience placing candidates into business analysis, project management, and change management roles. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your ...

contributing to the ongoing improvement of systems, security, and service delivery. Key Responsibilities Provide 1st and 2nd line IT support across incident, problem, change, and service request management (aligned to ITIL practices). Log, prioritise, troubleshoot, and resolve technical issues; escalate to third-party providers where required. Support … strong organisational skills. Ability to work independently and collaboratively within a team. Proactive approach with a willingness to learn and develop. Understanding of change management and IT service processes. Awareness of cyber security best practices. Experience & Qualifications Essential: Experience supporting Microsoft Azure and Microsoft 365 environments. Proven experience ...

balancing technical know-how with people leadership and process improvement, making sure customers receive a reliable, secure, and scalable service. Key Responsibilities Operational & Service Management Take ownership of the day-to-day delivery of IT services, ensuring SLAs and KPIs are consistently met Act as the senior escalation point … both operational and technical issues Keep processes, documentation, and standards up to date and continuously improving Oversee incident, problem, and change management Ensure customer environments are stable, secure, and aligned with best practice Team Leadership & Development Lead and support technical support and project teams Coach, mentor, and develop ...

understanding of Extended Detection and Response (XDR), Endpoint Detection and Response (EDR), and Security Operations Centre (SOC) operating models . Experience coordinating testing schedules, change management windows, and deployment planning . Professional certification such as APM PMQ, PRINCE2, Agile Project Management , or equivalent. Extensive experience delivering digital ...

Maintain RAID logs and manage project risks Lead cross-functional delivery teams and manage vendor relationships Manage project budgets and provide financial forecasts Support change management and ensure adoption of new capabilities Transition delivered services into business-as-usual operations Key Focus Areas Continuous Control Monitoring (CCM) Technical … control testing and assurance Security hygiene improvement initiatives Vulnerability and patch management oversight Security metrics and performance reporting Experience Required Essential Experience delivering cyber security or technical assurance programmes Strong project or programme delivery experience Experience managing complex projects across distributed teams Knowledge of security frameworks (ISO 27001, NIST ...

Inside IR35) Duration: 6+ Months Primark is embarking on a multi‐year transformation to select, implement, and embed a global CAFM (Computer‐Aided Facilities Management) platform , and we’re searching for an accomplished Programme Manager to lead this strategic change from inception to global rollout. About the Programme … operational teams manage a vast international estate. You’ll be at the helm of a complex, high‐visibility transformation, orchestrating technology, process, and organisational change across multiple regions. The Role As the CAFM Programme Manager , you will take full ownership of programme delivery, from shaping the roadmap and governance ...

Experience Cloud Build and optimize automation, validation rules, workflows, and flows Ensure high performance, scalability, security, and maintainability of Salesforce solutions Integration & Data Management Design and implement Salesforce integrations using REST and SOAP APIs Work with middleware platforms such as MuleSoft or equivalent tools Manage data migration, data quality … teams Delivery & Governance Support Agile/Scrum delivery, ensuring smooth sprint execution Enforce Salesforce coding standards, security guidelines, and best practices Support deployment, release management, and production support activities Identify technical risks, dependencies, and constraints, and propose mitigation strategies Ensure adherence to release, change management, and governance ...

Title: Senior Service Manager – Broadband (Wholesale) Location: Reading (Hybrid – 2–3 days office-based) Department: Service Management/Customer Operations Reports To: Head of Service Delivery Salary: Competitive + benefits About the Role We’re looking for an experienced Senior Service Manager to take ownership … SLAs, KPIs, and contractual obligations. Lead service reviews with wholesale partners, presenting performance data, root cause analysis, and improvement actions. Oversee incident, problem, and change management processes, ensuring issues are resolved swiftly and effectively. Drive continuous improvement initiatives to enhance operational efficiency and service stability. Collaborate closely with ...

over 5,000 schools across the UK. Key Responsibilities Operational Leadership & Transformation Lead operational teams to deliver consistent, high-quality services. Drive process improvement, change management, and operational modernisation. Align ways of working across field teams, service desk, and projects. Champion a culture of continuous improvement and operational … Provide insight on resource planning, capacity, service development, and long-term operational needs. People Leadership Build strong leadership within operational teams. Drive accountability, performance management, and workforce planning. Identify and develop future leaders. Work closely with People & Culture to support engagement and development. Skills & Experience Essential Extensive experience ...

site and remote access scenarios. Measure and validate network performance metrics against SLAs. Support troubleshooting using packet captures, logs, and telemetry data. Test Management and Reporting Create and maintain test plans, test cases, and RTM aligned to releases. Execute functional, regression, and integration testing with clear defect reporting. Provide …/No-Go inputs. Maintain audit-ready documentation aligned with ITIL processes. Governance and Security Follow security guidelines for SC-cleared environments. Adhere to change management and CAB processes with proper test coverage. Required Skills and Qualifications 3–7 years of manual testing with strong network testing experience ...

GDPR-compliant handling of all personal and financial information Maintain up-to-date and compliant client records across our digital platforms Assist in document management processes, including scanning and digital filing Develop a confident working knowledge of all systems within the practice software suite, ensuring accurate and efficient … anti-money laundering checks and due diligence processes Provide administrative support on internal projects and operational initiatives, including process improvements, system updates, and change management activities Assist with the preparation of weekly practice KPI reporting and data collation Assist the Office Manager with day-to-day upkeep ...