26 to 49 of 49 Customer Experience Jobs in the Thames Valley

queries and to provide major incident management. The role will involve: Being an ambassador for LVS at every contact with external customers and internal teams alike – focussing on the customer experience; delivering world class service at all times. Troubleshooting complex IT problems and resolving issues within the boundaries of the role’s remit. Documenting common problems and liaising … training through all tiers. About you You will be a strong communicator with excellent problem-solving skills and high attention to detail. You will also have/be: Previous experience in a technical service desk role, varying hardware and software platforms. Staff supervisory experience would be an advantage, although not essential. The ability to understand user requirements and More ❯

be part of a fast-evolving digital team shaping the future of workplace services. Opportunities for growth, learning, and cross-functional collaboration. A flexible working environment balancing on-site customer projects with remote working from an Apogee office. A culture built on Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility . SKILLS AND EXPERIENCE REQUIRED We are looking … for a proactive, technically skilled professional who thrives in dynamic environments. You will have: Experience in workflow-driven solutions (e.g. Objectif Lune), document management systems (Therefore, DocuWare), and OCR technologies (Ancora). Proficiency with APIs, microservices, and web technologies (JavaScript, HTML, CSS). Knowledge of MySQL/MSSQL, with Python or other scripting languages as a plus. Strong problem … solving skills, attention to detail, and the ability to translate business needs into effective solutions. A passion for excellence, integrity, and inclusivity embodying our values of Customer First, Accountability, Operational Excellence, and We Win Externally . BENEFITS Flexible working options 33 days holiday including bank holidays Holiday purchase scheme Enhanced family friendly benefits (maternity, adoption, paternity and IVF More ❯

Internal Account Manager UK Sales Make every customer interaction count ??? Their client is a leading unified communications company who help their partners deliver brilliant converged communications and collaboration solutions across Europe, making it easy for customers to connect and get work done. If you enjoy building relationships, finding opportunities, and seeing orders through from quote to delivered, youll feel … CRM, and keep customers coming back. Own the details: process orders accurately and on time, support invoicing, and help resolve any hiccups fast. Team up with colleagues in Sales, Customer Success and Operations to keep the customer experience seamless. Track their pipeline and follow up on key quotes, adding services where they bring extra value. Youll thrive … comfortable with outbound calling and managing your time well. Are organised, detail-driven, and happy working across a few systems (CRM/order processing). Bring a problem-solving, customer-first mindset, and youre a true team player. Nice to have (not a deal-breaker): experience in IT/AV/UC distribution, sales forecasting, and sales methodologies. More ❯

a Lead Android Engineer to join our clients forward-thinking mobile team. Our client is one of the UKs most trusted and innovative omni-channel retailers, where technology and customer experience go hand in hand. If youre passionate about delivering high-quality mobile experiences and want to work with modern tools, great people, and at a company where … learning and development are core valuesthis is the role for you. Key Responsibilities: Lead Android engineering efforts on customer-facing apps used by millions across the UK. Influence architecture and development strategy within a high-performing Agile squad. Provide technical assurance and guidance across complex, high-impact projects. Collaborate cross-functionally with iOS Engineers, BAs, QAs, Designers, and UX … Support and mentor junior engineers, contributing to their growth and the wider community. Actively contribute to technical decision-making and project shaping from inception to release. Key Requirements: Extensive experience in native Android development using Kotlin and Java . Strong grasp of MVVM , MVP , and modern Android architecture patterns. Deep understanding of TDD , pair programming , and Agile methodologies (Scrum More ❯

a Lead Android Engineer to join our clients forward-thinking mobile team. Our client is one of the UKs most trusted and innovative omni-channel retailers, where technology and customer experience go hand in hand. If youre passionate about delivering high-quality mobile experiences and want to work with modern tools, great people, and at a company where … learning and development are core valuesthis is the role for you. Key Responsibilities: Lead Android engineering efforts on customer-facing apps used by millions across the UK. Influence architecture and development strategy within a high-performing Agile squad. Provide technical assurance and guidance across complex, high-impact projects. Collaborate cross-functionally with iOS Engineers, BAs, QAs, Designers, and UX … Support and mentor junior engineers, contributing to their growth and the wider community. Actively contribute to technical decision-making and project shaping from inception to release. Key Requirements: Extensive experience in native Android development using Kotlin and Java . Strong grasp of MVVM , MVP , and modern Android architecture patterns. Deep understanding of TDD , pair programming , and Agile methodologies (Scrum More ❯

Are you passionate about leading high-performing Software support teams and delivering exceptional customer experiences? We are looking for an Application Support Manager to lead a dynamic team of nine support analysts in ensuring outstanding service across our suite of SaaS solutions. You'll be the backbone of our support operation, overseeing helpdesk systems, optimising workflows, and championing a … customer-first culture. Role: Application Support Manager, Software Support Manager, Software Support Team Lead, IT Support Manager, Service Desk Manager Salary: circa £55k - £57.5k base salary + Bonus and great benefits Benefits: 5% pension, 25 days holiday, two wellbeing days, Christmas shutdown, private healthcare, life assurance, cinema tickets & more Location: Milton Keynes – Hybrid If you have previous experience leading Software/Application support teams, ideally in SaaS environment, and thrive in fast-paced, customer-centric environments, we want to hear from you. Apply now and help us take customer experience to the next level. More ❯

creativity with execution , delivering high-impact marketing and product assets while helping shape the visual identity of a growing tech brand. The successful candidate will translate complex software and customer experience concepts into clear, engaging visuals across digital, web, and offline channels , supporting campaigns, landing pages, social media, events, and more. Key Responsibilities Brand Identity & Storytelling Shape and … Design Design high-impact marketing assets including campaigns, presentations, reports, sales collateral, and whitepapers. Create social media graphics, infographics, simple animations, and video content to drive engagement. Web & Digital Experience Collaborate on website and landing page design. Maintain consistent visual language across product-adjacent marketing touchpoints. Apply basic HTML/CSS knowledge to support web content updates and optimization. … teams to deliver integrated campaigns. Technical Skills & Tools Strong portfolio demonstrating brand design, digital campaigns, and product storytelling. Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign) and Canva . Experience with motion graphics/video tools (Premiere Pro, After Effects, Canva Video) is a bonus. Basic understanding of HTML/CSS . Familiarity with CMS platforms (HubSpot, WordPress, Webflow More ❯

Are you passionate about leading high-performing Software support teams and delivering exceptional customer experiences? We are looking for an Application Support Manager to lead a dynamic team of nine support analysts in ensuring outstanding service across our suite of SaaS solutions. Below covers everything you need to know about what this opportunity entails, as well as what is … expected from applicants. You'll be the backbone of our support operation, overseeing helpdesk systems, optimising workflows, and championing a customer-first culture. Role: Application Support Manager, Software Support Manager, Software Support Team Lead, IT Support Manager, Service Desk Manager Salary: circa £50k base salary Bonus Benefits: 5% pension, 25 days holiday, two wellbeing days, Christmas shutdown, private healthcare … life assurance, cinema tickets & more Location: Milton Keynes – Hybrid If you have previous experience leading Software/Application support teams, ideally in SaaS environment, and thrive in fast-paced, customer-centric environments, we want to hear from you. Apply now and help us take customer experience to the next level.d02fcfcb-6df4-40ee-95cf-3eb059ce3173 More ❯

opportunity for Graphic Designer to continue to fine tune their skills and knowledge, whilst working for a company that will support your personal and professional development. Our client provides customer experience management consulting and turnkey queue flow solutions to companies in over 150 companies. Due to expansion, they are looking for a Graphic Designer to join their team … seeking a skilled graphic designer with marketing expertise, capable of producing targeted B2B content for industrial products across specific market segments and verticals. The ideal candidate will have proven experience in creative graphic design and marketing communications, along with being well skilled in Adobe Creative Suite - InDesign, Photoshop, Illustrator, etc. This is a fantastic opportunity to join a well … graphic design * Collaborate closely with business development, product and sales specialists to increase brand awareness and generate marketing leads for their channels. The Person: * Graphic design and marketing communications experience * Adobe Creative Suite - InDesign, Photoshop, Illustrator, Premiere Pro, etc * A can do attitude with the capability of actioning tasks on your own and in a team Reference Number: BBBH More ❯

opportunity for Graphic Designer to continue to fine tune their skills and knowledge, whilst working for a company that will support your personal and professional development. Our client provides customer experience management consulting and turnkey queue flow solutions to companies in over 150 companies. Due to expansion, they are looking for a Graphic Designer to join their team … seeking a skilled graphic designer with marketing expertise, capable of producing targeted B2B content for industrial products across specific market segments and verticals. The ideal candidate will have proven experience in creative graphic design and marketing communications, along with being well skilled in Adobe Creative Suite - InDesign, Photoshop, Illustrator, etc. This is a fantastic opportunity to join a well … graphic design Collaborate closely with business development, product and sales specialists to increase brand awareness and generate marketing leads for their channels. The Person: Graphic design and marketing communications experience Adobe Creative Suite - InDesign, Photoshop, Illustrator, Premiere Pro, etc A can do attitude with the capability of actioning tasks on your own and in a team Reference Number: BBBH More ❯

a Lead Android Engineer to join our clients forward-thinking mobile team. Our client is one of the UKs most trusted and innovative omni-channel retailers, where technology and customer experience go hand in hand. If youre passionate about delivering high-quality mobile experiences and want to work with modern tools, great people, and at a company where More ❯

a Lead Android Engineer to join our clients forward-thinking mobile team. Our client is one of the UKs most trusted and innovative omni-channel retailers, where technology and customer experience go hand in hand. If youre passionate about delivering high-quality mobile experiences and want to work with modern tools, great people, and at a company where More ❯

Impact Where Tech Meets People Are you a Software Trainer who s not just confident with systems, but passionate about people? You will be at the heart of our customer experience team, providing first class software consultancy services, giving you the chance to shape how our customers use and love our products. You won t just train, you … You ll work across departments and alongside clients, leading engaging training sessions both online and on-site. Role: Software Trainer , Software training, Product Trainer, Application Trainer, Software Training Consultant, Customer Enablement Specialist Salary: circa £40k base salary + bonus and great benefits! Benefits: 5% pension, 25 days holiday, two wellbeing days, Christmas shutdown, private healthcare, life assurance, cinema tickets … more Location: Milton Keynes (Hybrid 2 days a week in the office) If you ve got experience delivering software training, a people-first mindset, and the curiosity to solve problems before they become blockers, we d love to meet you. In return, we offer great benefits, true work-life balance, and a team that values what you bring. Ready More ❯

Impact Where Tech Meets People Are you a Software Trainer who's not just confident with systems, but passionate about people? You will be at the heart of our customer experience team, providing first class software consultancy services, giving you the chance to shape how our customers use and love our products. You won't just train, you … You'll work across departments and alongside clients, leading engaging training sessions both online and on-site. Role: Software Trainer , Software training, Product Trainer, Application Trainer, Software Training Consultant, Customer Enablement Specialist Salary: circa £40k base salary + bonus and great benefits! Benefits: 5% pension, 25 days holiday, two wellbeing days, Christmas shutdown, private healthcare, life assurance, cinema tickets … more Location: Milton Keynes (Hybrid – 2 days a week in the office) If you've got experience delivering software training, a people-first mindset, and the curiosity to solve problems before they become blockers, we'd love to meet you. In return, we offer great benefits, true work-life balance, and a team that values what you bring. Ready More ❯

you, if you HAVE A PORTFOLIO - Show us impressive examples of your past work (client-facing projects, Projects on Github, ) HAVE A FRIENDLY ATTITUDE - You understand that a good customer experience is as much about communication as anything else. MEET DEADLINES - You are well organised, know how much work you can handle and always deliver on-time or More ❯

of data-driven decision-making. About the Role You'll work with Microsoft technologies to build high-quality data solutions that empower our colleagues and deliver best-in-class customer experiences. Collaborating with Architects, Engineers, and cross-functional teams, you'll develop scalable solutions that meet business needs and regulatory standards. What You'll Be Doing Designing and delivering … Participating in Agile ceremonies and code reviews Ensuring compliance with data governance and security standards Creating documentation and supporting the development lifecycle What We're Looking For Essential Skills & Experience: 3-7 years in Data Engineering and Business Intelligence Experience in regulated environments Strong analytical and problem-solving skills Excellent communication across all business levels Expertise in Microsoft … Data Platform (SQL Server, SSIS, SSAS, SSRS) ETL/ELT pipeline experience Solid understanding of data warehousing and modelling Proficiency in T-SQL and DAX Agile experience (ideally Kanban) Strong interpersonal and teamwork skills Desirable Extras: Knowledge of mortgage or financial services Power BI experience Programming/scripting (C#, Python, PowerShell) Familiarity with APIs and semi-structured More ❯

excellence in higher education, conferencing, and events. As the leading provider of software solutions for student accommodation, event management, catering, and residential services, we help institutions streamline operations, elevate customer experiences, and unlock their full potential. With over 25 years of experience and trusted by more than 350 institutions worldwide, our software empowers universities and venues to run … Ensure PCI compliance standards are upheld throughout the system. Work with the support team to triage, investigate, and resolve technical support tickets related to the payment platform and other customer facing services. Collaborate with product owners, engineers, and non-technical stakeholders to gather requirements and translate them into technical solutions across both our payment platform and backend services. Contribute … engineering team. What will I need to hit the ground running? 3+ years of experience. Proficient in at least one of: C# (.NET Core), JavaScript/TypeScript or Golang. Experience working with cloud platforms (GCP or AWS). Strong understanding of relational and NoSQL databases (MongoDB, Firestore, SQL Server). Familiarity with CI/CD and infrastructures automation tools More ❯

Are you an experienced Integration Specialist? Do you have previous experience of configuring, developing, improving, and supporting Enterprise iPaaS solutions? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an Integration Consultant to work with industry experts in integration and automation to work on enterprise level projects. This is a rare opportunity to work … of integration strategies and techniques across a diverse mix of technology environments and architectures, from fully open source/bespoke environments through to fully proprietary, Enterprise and COTS-based. Experience of working with iPaaS platforms in an Enterprise environment from either independent vendors (such as Dell Boomi, Jitterbit Harmony, Workato, Mulesoft AnyPoint, Celigo Integrator, Tibco Cloud Integration, SnapLogic, Informatica … and the ability to digest and handle complex integration scenarios. Effective communication skills, both written and oral, and strong stakeholder engagement and management enabling you to excel in a customer facing environment. As an individual you will be a self-starter with strong organisation skills and experienced at delivering to deadlines. You will have a passion for working in More ❯

Are you an experienced Integration Specialist? Do you have previous experience of configuring, developing, improving, and supporting Enterprise iPaaS solutions? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an Integration Consultant to work with industry experts in integration and automation to work on enterprise level projects. This is a rare opportunity to work … of integration strategies and techniques across a diverse mix of technology environments and architectures, from fully open source/bespoke environments through to fully proprietary, Enterprise and COTS-based. Experience of working with iPaaS platforms in an Enterprise environment from either independent vendors (such as Dell Boomi, Jitterbit Harmony, Workato, Mulesoft AnyPoint, Celigo Integrator, Tibco Cloud Integration, SnapLogic, Informatica … and the ability to digest and handle complex integration scenarios. Effective communication skills, both written and oral, and strong stakeholder engagement and management enabling you to excel in a customer facing environment. As an individual you will be a self-starter with strong organisation skills and experienced at delivering to deadlines. You will have a passion for working in More ❯

Internal Account Manager Are you a natural at building relationships and driving sales? Do you thrive in a fast-paced, customer-focused environment? Were looking for a motivated Internal Account Manager to join a growing team where youll play a key role in managing existing customer accounts, driving revenue and delivering outstanding service. What Youll Be Doing Grow … Sales & Hit Targets Use your outbound calling and relationship-building skills to drive revenue, upsell, cross-sell and boost product and services sales. Build Strong Customer Relationships Become the go-to contact for your accounts, ensuring loyalty and long-term partnerships. Account Management Oversee the full sales cycle, from order processing and invoicing to payment collection, while spotting opportunities … for growth. Collaborate & Support Work closely with the wider sales team to forecast sales, manage pipelines and deliver an exceptional customer experience. Deliver Excellent Service Resolve queries, handle issues efficiently and maintain high customer satisfaction. Whats In It For You A competitive base salary plus an uncapped commission structure Performance-based incentives and rewards A supportive, collaborative team More ❯

Mapping and Robotics sectors. Info about what the x2 Support Engineer role entails X 2 brand new Support Engineer/Test & Diagnosis Engineer roles as our client splits their Customer Support and a Test/QA team into 2 functions and creates a new support team, focused on the UK, Europe and Latin America markets. You will be happy … to travel globally (all expenses paid), with a can do approach and a desire to provide an excellent customer experience. The goal is to have the new team in place by Christmas 2025 with a fully standalone customer support team working closely with the sales team and QA and test team in the UK. Essential Requirements for the … x2 Support Engineer/Test & Diagnosis Engineer roles Technical degree in engineering or equivalent experience (Electronics, Electrical, Telecommunications or Mathematics would also be good). Experience with technical troubleshooting & fault diagnostics for complex hardware/software/electronics. A methodical fault finding approach Technical support/fault finding experience within products in industry sectors such as Autonomous More ❯

Mapping and Robotics sectors. Info about what the x2 Support Engineer role entails X 2 brand new Support Engineer/Test & Diagnosis Engineer roles as our client splits their Customer Support and a Test/QA team into 2 functions and creates a new support team, focused on the UK, Europe and Latin America markets. You will be happy … to travel globally (all expenses paid), with a can do approach and a desire to provide an excellent customer experience. The goal is to have the new team in place by Christmas 2025 with a fully standalone customer support team working closely with the sales team and QA and test team in the UK. Essential Requirements for the … x2 Support Engineer/Test & Diagnosis Engineer roles Technical degree in engineering or equivalent experience (Electronics, Electrical, Telecommunications or Mathematics would also be good). Experience with technical troubleshooting & fault diagnostics for complex hardware/software/electronics. A methodical fault finding approach Technical support/fault finding experience within products in industry sectors such as Autonomous More ❯

Payments Relationship Manager Gibraltar £70,000 £105,000 (depending on experience), healthcare, pension, 20 days holiday plus 12 bank holidays Onsite Gibraltar About the Opportunity Join a forward-thinking company within the Gambling and iGaming sector that s expanding internationally and investing in innovative technology. As Payments Relationship Manager, you ll take full ownership of global payment strategies, driving … partnerships, resilience, and efficiency across multiple markets. This is a senior role where your expertise and leadership will directly influence business performance and customer experience. What You ll Be Doing In this role, you ll take the lead in managing and developing relationships with payment service providers, ensuring regular communication and strategic reviews that drive performance and strengthen partnerships. … By staying ahead of global payment trends, regulations, and emerging technologies, you ll provide valuable insights to stakeholders and shape a clear payments roadmap that balances efficiency, compliance, and customer experience. You ll oversee the full onboarding process for new PSPs, from documentation through to integration, working closely with product teams to ensure seamless, user-focused solutions. Alongside this More ❯

standards and smooth project handovers What you'll bring: Strong organisational and communication skills Positive, proactive attitude with a can-do mindset Ability to multitask and work to deadlines Experience using MS Excel, Word, and PowerPoint A passion for delivering great customer experiences Be part of a collaborative team where your organisational skills will make a real impact. More ❯