26 to 43 of 43 Customer Experience Jobs in the Thames Valley

dynamic software company. E stablished in 2006, with a vision of help ing the energy and utilities sector s improve customer experience and lower their cost to serve , using smarter process automation. Are you curious about what the future in tech holds? Do you have the drive … through to development, deployment, and optimisation, all within a modern, AWS-based environment. Who are we looking for You'll bring deep, hands-on experience building Python-based services, ideally as part of a microservices architecture, with a strong focus on performance, scalability, and maintainability. Your commercial background should ...

Title IP Network Designer With DNS Experience Rate £500 per day inside IR35 - rolling contract DepartmentConnectivity Engineering Location is Flexible - Leeds/London/Reading (1-2 days per week in the office) I am working with a key client with the Telecoms sector who are looking … Network Designer With DNS Experience to join their team for a rolling contract renewed every 3-6 months. This is an IP Network design/Technical Design Authority and you'll work on a variety of IP networking projects which will include: Maintaining hardware, and software to comply with ...

countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart ...

service requests that our 1st Line team cannot resolve. Working in a fast-paced MSP environment, you will support a wide range of customer infrastructures and technologies, resolving complex issues across servers, networks, Microsoft 365, and endpoint environments. You will play a key role in maintaining high service quality … ensuring SLA compliance, and delivering an excellent customer experience. Responsibilities Take ownership of technical incidents and service requests through to resolution. Act as the escalation point for 1st Line Support. Manage Incidents, Problems, Changes, Requests and Events using Rocs Service Management platform. Respond to alerts from proactive monitoring systems. ...

Managers to join their growing company. This is your chance to inspire, motivate, and coach a team to success, empowering them to deliver exceptional customer service. Your role will involve: Leading and inspiring a mid sized high-performing team. Coaching and mentoring team members for growth and development. Open … communication and alignment with business and personal goals. Resolve challenges to improve efficiency and customer experience. Track data and analytics to make informed decisions in accordance to KPI's. Develop training plans to maintain skill alignment. Innovation and service excellence. Delegate incoming work to relevant team members. Your Experience ...

infrastructure usage to ensure cost efficiency, maintaining spend within agreed budgets. Ensure the optimal performance of cloud services , delivering a seamless and high-quality experience for end users. Take accountability of the on-call rota , ensuring appropriate coverage, managing participation, and leading rapid incident response to maintain service availability. … metrics such as system availability, uptime, and response times to inform decision-making and improvement initiatives. What you’ll need to succeed Essential: Experience in a leadership role , including mentoring, developing team members and promoting good governance practices. Strong technical expertise in cloud infrastructure design , deployment (CI/ ...

opportunities. Using advanced merchandising tools, analytics, and BI, the successful candidate will maximize visibility, conversion, cross-selling, and revenue growth while delivering an excellent customer experience. This position requires strong commercial acumen, attention to detail, and the ability to thrive in a fast-paced, dynamic environment. Responsibilities: Manage online … trading and merchandising for customer-facing websites. Optimize the onsite customer journey to increase conversions through effective product presentation. Organize and refine category structures, product sequencing, filters, and taxonomy for seamless navigation across all devices. Collaborate with teams across Email, Social, Buying, Design, Digital Marketing, Operations, Development ...

opportunity to join a fast-paced, product-led brand where data is at the heart of how they trade, grow and improve their digital customer experience. You will be the always-on source of truth for performance insight, helping senior stakeholders understand what is happening across traffic, conversion … customer journey. The Company They are a D2C organisation that designs and manufactures their own products, operating across multiple international markets. With a strong ecommerce presence and ongoing investment in digital, they work closely across product, marketing, trading, and finance to drive growth. The culture is hands ...

will work closely with the wider marketing team and the IT Solutions & Development teams to ensure content accuracy, platform stability, and an exceptional customer experience.This is a full-time role where we currently allow a working arrangement with 3 days per week in our Milton Keynes office, with occasional … . Key Responsibilities: Manage daily website content updates, approvals, and publishing across multiple brand sites Ensure content accuracy, brand consistency, and high-quality user experience across all websites Work closely with IT Solutions & Development teams to implement technical changes, troubleshoot issues, and support platform enhancements Support testing ...

Digital Location: Reading (Hybrid, 2 days per week) Duration: Initial 6 months Contract Type: Inside IR35 Day Rate Help shape the future of our customer experience. We’re looking for a Senior UX Researcher to join our Digital team and lead the research that powers our product strategy. … senior stakeholders Champion inclusive research and user‐centred practices across teams Support continuous discovery and ongoing feedback loops What You’ll Bring 5+ years’ experience as a UX Researcher Strong background in e‐commerce (fashion/retail ideal) Expertise across a wide range of UX research methods Ability ...

ways of working. Communicating clearly and confidently with your team. Following health & safety procedures at all times. Making a difference every day to the customer experience. To be considered for this role of Application Support Analyst (Business Central) you should have prior experience supporting Business Applications ideally … systems. It would be great if you have prior experience of BC but at the least strong experience of Microsoft Dynamics. The Application Support Analyst (Business Central) will be joining a fast-growing team and will naturally progress into a leadership position. There is a competitive salary ...

visible impact. What you'll be doing: Leading service delivery across service desk, regional technical teams and projects, ensuring a joined-up and consistent customer experience. Driving operational transformation, introducing structure, standardisation and best practice across the business. Improving service performance through clear KPIs, data insights and continuous improvement … initiatives. Acting as a senior escalation point for key service or customer challenges. Strengthening project delivery capability to support growth and onboarding of new customers. Working closely with the senior leadership team to align operations with commercial growth plans. Building and developing a high-performing leadership team, creating accountability ...

client is seeking a Lead Audio Visual Technician to join their talented team and play a pivotal role in delivering AV installations that transform customer experiences across the UK. About the Role As Lead AV Technician, you'll be responsible for overseeing and carrying out installations of audio-visual … SLAs for key clients Assist with sourcing, vetting, and onboarding local installation engineers What the Client is Looking For: A minimum of 3 years' experience installing AV hardware Comfortable working on-site in a client-facing capacity Strong understanding of AV technologies including LCD/LED displays, video conferencing ...

Oversee sales forecasting and pipeline management, ensuring timely and accurate reporting. Work closely with internal teams, vendors, and product experts to provide a seamless customer experience. Stay current with industry developments and product knowledge through ongoing learning and training initiatives. What You'll Bring: Experience in an Account ...