76 to 100 of 171 Customer Experience Jobs in the Thames Valley

manage, look after, and develop financial products. Possible Tasks within this role Qualification requirements Skills Agile Methodology Analytical Thinking Banking Communication Skills Conflict Management Customer Experience Management Customer Service Cybersecurity Decision-making Skills Digital Literacy Problem Solving Regulatory Compliance Management Taking Initiative Location: Milton Keynes, GB, MK14 ...

Analyst role brings an exciting opportunity to be part of the team building the data capabilities that are enabling better decision making and enhancing customer experience, operational efficiency and revenue optimisation. What a Data Business Analyst is responsible for: – Partner with stakeholders across UK teams as a trusted … datasets and pipelines. – Enable self-service by improving the accessibility and usability of data assets. – Identify opportunities to drive revenue, efficiency, and guest experience improvements. – Improve requirements, documentation, testing, and delivery standards. – Contribute to a scalable modern data platform through reusable standards and assets. Essential Skills & Experience – Minimum ...

wider operational change. You'll take ownership of the end-to-end transformation, including the migration from SAP to Salesforce, launch of a new customer portal, and redesign of key business processes and services. What you'll be doing as a Business Transformation Lead Building on the strong foundations … programme towards delivering meaningful outcomes for customers, colleagues and regulators. At the heart of the role is creating a simpler, more consistent and customer-focused service through smarter digital channels, increased self-service, improved visibility and communication, and more effective ways of working. Own the transformation vision for Project ...

like DMS, Manufacturer Systems (MS), Country Specifics (CS), Layered Applications, Keyloop acquired products and partner applications. The Consultant will ensure that both external (Keyloop customer) and internal project activities as assigned by Project Managers, Project Lead, Lead Consultant, are deployed to quality and time-managements expectation set forth … signed order and within the legal frameworks. The role will engage with customer remote and onsite (alongside other Key loop teams and functions) - ensuring accurate discovery, documentation, configuration, training and post go-live support in line with Key loop deployment methodology Surestart. Also attend product reviews to ensure ongoing ...

professional development Monitoring emerging technologies and industry trends, working with the AI Architect to identify opportunities to improve how we work and enhance the customer experience Identifying opportunities to simplify processes, strengthen operational resilience and make better use of technology across the business Championing Company values, policies … people management processes, including the health and safety responsibilities associated with leading a team THE TALENT YOU'LL BRING Proven experience leading a business systems, technology, transformation or operational systems function Strong experience developing and managing technology strategies, roadmaps and prioritisation frameworks A strategic mindset with the ability ...

their team. Working with MS technologies you will be part of a team that will implement complex data solutions that provide best in class customer experience and allow the business to make data driven decisions. Working across the business you will develop solutions aligned to business requirements. … architects and senior data engineers. Contribute to agile events. Participate in code reviews. Create technical documentation and release notes. Conduct testing prior to release. Experience Required - Previous experience in data engineering and business intelligence. Experience working in a regulated environment (ideally financial services) Expertise in SQL, SSIS ...

business stakeholders and SMEs to understand operational challenges. Translate programme research outputs into measurable business outcomes. Quantify commercial benefits including cost reduction, operational efficiency, customer experience, risk reduction, revenue generation and competitive advantage. Lead the development of executive‐level commercial propositions and business cases that inform investment … businesses and industry stakeholders to identify and validate commercial opportunities. Including any key levels of qualification for the role and/or time served experience Professional fluency in Japanese and English, with the ability to conduct business discussions, workshops and stakeholder meetings in both languages. Demonstrable ability to build ...

digital leader, you will shape the DTC strategy for JDE brands, set clear channel roles within the wider ecommerce landscape, and drive excellence across customer experience, conversion, CRM, content, trading, forecasting and operations. You will work closely with global teams to leverage shared capabilities, influence platform and technical … centric business model. You will lead a cross‐functional team to elevate the performance of the DTC websites, shaping impactful activation plans, improving the customer journey and optimising conversion, CRM, subscriptions and retention. Working closely with marketing, brand, global commercial and global DTC teams, you will ensure campaigns, content ...

transform data into intelligence - and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility and world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies. Within … with central government organisations (including, but not limited to defence, national security, law enforcement, HMRC, DWP). Be responsible for dealing with complex customer situations using knowledge of industry standards, SAS solutions and the customer’s technology landscape to help deliver win-win outcomes for the customer ...

support across the Group brands and networks. Through strong factory, Brand, legal and regulatory relationships, you will drive product quality, first-time fix and customer satisfaction. Whilst there will never be an average week you could expect to be involved in activities as diverse as motivating a skilled team … functional design and specification of a new technical support system and working with internal stakeholders and factory headquarters to drive Product Quality improvements. Skills & experience you can bring to the role: Strong leadership experience, with the ability to inspire, motivate and develop technical teams while balancing strategic ...

transform data into intelligence - and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility and world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies. Within … will be with central government organisations (including, but not limited to defence, national security, law enforcement, HMRC, DWP).Be responsible for dealing with complex customer situations using knowledge of industry standards, SAS solutions and the customer's technology landscape to help deliver win-win outcomes for the customer ...

support career with Concero! Earn while you learn, solve real-world technical issues and help schools use technology with confidence. Role Monitor your customer portfolio and respond to incidents logged by the customer or on behalf of the customer Management of problems to resolution for any network … ensure that service levels are achieved, proactive maintenance and change implementation objectives are met Proactively seek out changes that will add value for the customer and ensure the service is delivered in the most efficient and dynamic way Identify and raise issues, escalate or resolve where required and offer ...

water, alongside highly accurate energy data collection services. About the Role The purpose of the role is to work across IMSERV's Customer Experience, Data and Intelligence, and Commercial departments, translating business challenges, customer needs and operational processes into clear and actionable requirements that teams can confidently … IMSERV's services for new and existing clients and prospects. A key part of the role will be working closely with operational, commercial and customer-facing teams to understand their requirements, identify dependencies and recognise where changes within one department may have an impact across other areas ...

Strategy & Architecture Team! Softcat is embarking on an ambitious period of technology and business transformation. As technology becomes increasingly central to our growth, customer experience and operational effectiveness, we are establishing a new Strategy & Architecture capability to help shape the next chapter of Softcat's technology journey. Success. … decisions Building a modern, scalable technology landscape Improving how technology enables business growth We'd love you to have: Significant Enterprise Architecture leadership experience. Experience establishing or maturing architecture practices. Experience defining architecture principles, governance and standards. Experience shaping technology strategy and roadmaps. Strong stakeholder management skills ...

summary: The Senior Service Solutions Analyst partners with Sales, Solution Consultants, and Professional Services Delivery to scope, shape, and position services offerings that accelerate customer outcomes and drive services bookings. This role translates customer requirements into clear solution approaches, effort estimates, and high-quality Statements of Work (SOWs … what is sold and what is delivered. The Senior Service Solutions Analyst is a hands‐on individual contributor who brings strong analytical skills, consultative customer engagement, and practical delivery knowledge to support complex enterprise opportunities. Reporting to the Senior Manager, Service Sales Organization, this role collaborates closely with Sales ...

platform. This role is responsible for the end-to-end ownership of the product lifecycle, ensuring technology investments deliver measurable business value while meeting customer and operational needs. Working closely with business stakeholders, technology teams, and external partners, you will drive product innovation, shape roadmaps, prioritise delivery, and champion … from discovery and design through development, optimisation, deployment, and ongoing operational support. Define, manage, and prioritise the product backlog, ensuring alignment with business objectives, customer needs, strategic priorities, and product roadmaps. Drive product delivery by prioritising features and enhancements based on business value, customer impact, cost efficiency ...

business stakeholders and SMEs to understand operational challenges. Translate programme research outputs into measurable business outcomes. Quantify commercial benefits including cost reduction, operational efficiency, customer experience, risk reduction, revenue generation and competitive advantage. Lead the development of executive-level commercial propositions and business cases that inform investment … commercial roadmap. Influence programme investment decisions through commercial insight and market intelligence. Represent Track 5 at executive and strategic governance forums where required. Knowledge, Experience and Qualifications Commercial Experience developing executive-level business cases and influencing strategic investment decisions. Demonstrated ability to shape commercial strategy for emerging technologies. ...

in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This position … ideal for someone with strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your ...

help our clients navigate a rapidly changing landscape. We develop and embed AI solutions which help financial institutions become more efficient, enhance customer experience, and find the commercial upside in uncertain markets. Within the constraints of a highly regulated industry, we see so much opportunity for impactful innovation … customers and partners, translating complex ML concepts for stakeholders. Who we’re looking for: You understand the full machine learning lifecycle and have experience operationalising models built with frameworks like Scikit-learn, TensorFlow, or PyTorch. You possess strong Python skills and solid experience in software engineering best practices. ...

countries; we go all the way to enable global trade for a growing world. We leverage cutting-edge technology to optimize operations, enhance customer experience, and drive business growth. We are seeking a Senior Data Engineer to join our team and play a pivotal role. About The Role … data quality, and platform stability Drive automation, observability, and supportability across data, analytics, and AI/ML solutions Our Ideal Candidate Strong data engineering experience with hands‐on delivery of scalable data pipelines, data products, and analytics foundations Advanced SQL skills with the ability to design performant queries, data ...

school leadership and teaching/support staff and ensuring contractual compliance against KPI's and Service Level Agreements (SLA). Responsibilities: Monitor your customer portfolio and respond to incidents logged by the customer or on behalf of the customer Management of problems to resolution for any network … ensure that service levels are achieved; proactive maintenance and change implementation objectives are met Proactively seek out changes that will add value for the customer and ensure the service is delivered in the most efficient and dynamic way Identify and raise issues, escalate or resolve where required and offer ...

decisions and trade studies Establish and manage system performance budgets across subsystems Decide on system interfaces and integration strategies Serve as technical authority in customer and certification discussions Own the technical baseline that informs future product development Build on and improve our systems engineering practice. Create a new systems … from concept through to supported products in the field) Proven track record of taking design authority and making authoritative technical decisions on complex systems Experience shipping real products, ideally with high assurance requirements (e.g. DO-178, DO-254, ISO 26262, or equivalent) Experience establishing engineering processes in growing ...

role. We're looking for someone who can build trusted relationships, influence stakeholders, drive initiatives into action and confidently engage in both partner and customer-facing sales conversations. What You'll Do: Develop and execute joint growth plans with Softcat Build strong relationships across sales, technical and leadership teams … Drive enablement programmes that increase seller confidence and capability Support and occasionally lead customer engagements and sales opportunities Identify, develop and accelerate pipeline opportunities Execute strategic growth initiatives and campaigns Coordinate resources across Extreme to deliver outstanding partner and customer experiences Maintain forecast visibility and support revenue growth ...

Manage the day-to-day operational processes supporting Blueprint (training) programs across the Geotechnical portfolio, ensuring consistent execution, stakeholder coordination, and high levels of customer engagement while supporting regional and global programs. Provide operational support for OpenGround and PLAXIS training services and Blueprint programs, including registration management, learner administration … training logistics, customer communications, and reporting activities supporting regional and global programs. Coordinate end-to-end administration of Open Enrolment training courses, including quote generation, order processing, approval workflows, customer onboarding, and invoicing coordination. Act as the primary operational contact for customers with procurement, vendor onboarding, purchase order ...

initiatives. You will also manage, coach and develop a small number of staff, with a focus on managing employee performance. Minimum (Essential) Requirements: Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing role … consulting environment is a must-have). Defence sector experience. Active DV clearance. Experience of the software development lifecycle, involved from analysis through to acceptance, launch and live operations Excellent facilitator of workshops, able to lead stakeholder groups to achieve focused outcomes Accomplished at modelling ...