76 to 88 of 88 Customer Experience Jobs in the Thames Valley

Job Title: Partner/Account Manager, SaaS, Cloud, UcaaS, Managed Service, Partner Account Manager, Solution Sales, Our client, a leading provider of cloud communications and customer engagement solutions, is seeking an experienced and commercially focused Partner/Account Manager. The successful candidate will play a key role in building and managing strategic partner relationships, driving new business opportunities, and … quarterly, and annual revenue and margin targets via partner channels. Create and manage structured partner plans and sales pipelines. Work closely with internal departments to support seamless partner and customer experiences. Campaigns and Collaboration: Collaborate with Sales and Marketing teams to develop targeted partner campaigns. Support joint bids and proposals to help secure new business. Provide accurate partner performance … and internal teams. Contribute to internal marketing and enablement initiatives related to the partner network. Mentor and support other colleagues where appropriate. Candidate Requirements: Bachelor s degree or equivalent experience in a relevant field. Minimum 2 years experience in a partner or account management role. Proven track record of meeting or exceeding sales targets. Strong interpersonal, communication, and More ❯

Solutions Architect you will help to define and drive forward the technology strategy behind the company's internal business processes, from sales automation to order fulfilment, pricing, billing and customer support. You'll take a hands-on approach, breaking down enterprise processes into component parts and defining solutions that integrate with existing systems, enabling both processes and technology that … closely with product, platform reliability and software engineering teams, you'll help to ensure the application delivery platform supports the scale, security and resilience required whilst delivering an engaging customer experience. Location/WFH: You'll split your time between London and Milton Keynes (one day at each office per week) with the other three days work from home. … About you: You are skilled at translating business goals into technology solutions, identifying opportunities and anticipating future needs You have experience in a web/eCommerce/online market place environment You have previous experience as a Software Engineer You're able to drive architectural level improvements whilst remaining hands-on with implementation You have experience of More ❯

with clients to understand their evolving needs and business objectives. This includes learning about their business, initiating regular communications to anticipate challenges, and providing pre-emptive solutions to enhance customer experience. Partner closely with customers to identify cross-sell and upsell opportunities, leveraging additional features or services to drive revenue growth. You will also identify expansion opportunities within existing … to sales checklists, processes, and timelines to effectively execute cross-sell, upsell, and expansion strategies. Be driven by communication, relationships and sales. You understand that the quality of your customer relationship has a direct correlation to the achievement of your sales goals. To excel in this role, you will develop an understanding of our products and their integrations, allowing … Collaboration with specialists and other teams will be essential to engage customers in product value and drive sales. Furthermore, you will collaborate cross-functionally to support teams to address customer needs, acting as the voice of the customer to influence continuous improvements. You will participate in proactive meetings to align strategies and enhance customer experiences, supporting the More ❯

sales proposals and presentations Negotiate contracts and close deals while ensuring profitability and compliance Stay up to date with industry regulations and collaborate with other departments to deliver exceptional customer experiences Qualifications and Experience: Minimum 5 years of experience in business development, preferably in the water hygiene or facilities management sectors In-depth knowledge of water hygiene … regulations and compliance standards Excellent communication, negotiation, and relationship-building skills Ability to work independently and collaborate effectively with internal teams Experience using CRM systems to track leads and manage pipelines Full, clean UK driving licence Candidates must be based within a 50 mile radius of their site in Berkshire What's in it for you? Competitive salary range … a part of a dynamic and innovative team that is shaping the future of the industry. To apply, please submit your CV and a cover letter highlighting your relevant experience and passion for the role. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy. More ❯

on the detail designs needed for upcoming features and capacity forecasts to ensure that the platform can designed, tested and build ahead of demand and maintain and enhance the customer experience. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing … teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Accessible, inclusive and equitable for all Virgin Media O2 is an equal opportunities employer and we're … the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Significant experience in Mobile Data Network disciplines with design experience Understanding of the mobile data core network and the technologies that surround it Detailed knowledge of mobile data transport technologies More ❯

on the detail designs needed for upcoming features and capacity forecasts to ensure that the platform can designed, tested and build ahead of demand and maintain and enhance the customer experience. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing … teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Accessible, inclusive and equitable for all Virgin Media O2 is an equal opportunities employer and we're … the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Significant experience in Mobile Data Network disciplines with design experience Understanding of the mobile data core network and the technologies that surround it Detailed knowledge of mobile data transport technologies More ❯

and a strong commitment to enhancing patient outcomes. What will you be doing? This client-facing technical support role involves providing exceptional enterprise-level support and ensuring high-quality customer experience. You'll work closely with customers to deliver and customise applications, resolve technical issues, and contribute to software quality through testing and feedback. Key responsibilities include: * Taking incoming … support calls and providing timely, effective assistance* Monitoring and managing support tickets within agreed SLAs* Diagnosing and resolving customer issues independently or via development team escalation* Installing and customising applications for new clients* Delivering user training sessions* Testing bug fixes and updates before client release* Maintaining accurate issue tracking via Jira What will you need? * IT qualification or degree … essential)* Experience working with service desk ticketing tools such as Jira* Strong knowledge of SQL, Windows environments, and databases* Excellent interpersonal and communication skills* Fluency in English* Experience with remote access tools* Proactive, enthusiastic, and quick to learn* Comfortable working with a high degree of autonomy To Apply... Please apply through this advert or send your CV directly More ❯

delivery and real-time data environments? Join a high-growth tech-led organisation where you’ll lead delivery of complex software and product initiatives that shape operations, automation, and customer experience. What you’ll be doing: You'll join a high-performing PMO and take ownership of cross-functional delivery in an Agile SAFe environment. You’ll work with … time data streams, APIs, automation, and third-party platforms Engage with senior stakeholders and report on delivery status, risks, and opportunities What we’re looking for: 5–10 years’ experience in Agile-led project/programme delivery, ideally within SAFe Agile frameworks Experience delivering complex software, digital products, or data systems in fast-paced environments Strong understanding of More ❯

an Information Software Business Development Specialist who will be responsible for driving sales and providing support for Rockwell Automation's Information Software business at Fromm. This role involves understanding customer goals, offering tailored solutions, and collaborating with internal teams for a seamless customer experience. Responsibilities: - Communicate effectively with diverse teams. - Articulate value propositions for Rockwell Automation's Information … functionally with internal resources. - Understand market conditions to drive market penetration. - Demonstrate proficiency in Rockwell Automation software and services. - Adhere to safety requirements and programs. - Deliver consultative services at customer facilities. - Learn quickly and adapt to changing demands. - Support the "Services-first" approach. Qualifications: - Technical degree or 2+ years of experience in information software or industrial automation. - Comfortable More ❯

Are you a proactive and organised individual with experience in sales support or a similar role? We are seeking a driven Internal Sales Support Coordinator to join a dynamic and growing Wokingham based IT company. This is a hybrid position , initially requiring 2 days per week in the office , with the intention of returning to a fully office-based … be doing as the Internal Sales Support Coordinator: As part of the internal sales team, youll play a key role in supporting the Account Manager and ensuring a seamless customer experience. Responsibilities include: Responding to new sales enquiries Searching internal database for product availability Preparing and sending customer quotes Processing new orders and raising extensions Handling fault logs … invoices, and credits Organising collections and chasing due backs, shortages, and damages Coordinating installs/de-installs, including liaising with Operations for pricing Monitoring and tracking orders to meet customer delivery/collection deadlines Keeping customers updated on their orders Supporting various ad hoc projects as needed What we're looking for from the Internal Sales Support Coordinator: Proven More ❯

automotive and retail sectors. Our client is seeking a Lead Audio Visual Technician to join their talented team and play a pivotal role in delivering AV installations that transform customer experiences across the UK. About the Role As Lead AV Technician, you'll be responsible for overseeing and carrying out installations of audio-visual systems at client sites nationwide. … service visits in line with SLAs for key clients Assist with sourcing, vetting, and onboarding local installation engineers What the Client is Looking For: A minimum of 3 years' experience installing AV hardware Comfortable working on-site in a client-facing capacity Strong understanding of AV technologies including LCD/LED displays, video conferencing, video over IP, and video … matrix systems Experience with control systems and programming for audio and lighting solutions Solid knowledge of IT networking and troubleshooting within AV environments Desirable: CSCS/ECS card holder IPAF and PASMA accredited Experience with Q-SYS, BI-AMP, and Crestron systems First aid qualified Full UK driving licence Working Hours: Monday - Friday, 8:30am - 5:00pm Please More ❯

automotive and retail sectors. Our client is seeking a Lead Audio Visual Technician to join their talented team and play a pivotal role in delivering AV installations that transform customer experiences across the UK. About the Role As Lead AV Technician, you'll be responsible for overseeing and carrying out installations of audio-visual systems at client sites nationwide. … service visits in line with SLAs for key clients Assist with sourcing, vetting, and onboarding local installation engineers What the Client is Looking For: A minimum of 3 years' experience installing AV hardware Comfortable working on-site in a client-facing capacity Strong understanding of AV technologies including LCD/LED displays, video conferencing, video over IP, and video … matrix systems Experience with control systems and programming for audio and lighting solutions Solid knowledge of IT networking and troubleshooting within AV environments Desirable: CSCS/ECS card holder IPAF and PASMA accredited Experience with Q-SYS, BI-AMP, and Crestron systems First aid qualified Full UK driving licence Working Hours: Monday - Friday, 8:30am - 5:00pm Please More ❯

to target high-potential accounts. Oversee sales forecasting and pipeline management, ensuring timely and accurate reporting. Work closely with internal teams, vendors, and product experts to provide a seamless customer experience. Stay current with industry developments and product knowledge through ongoing learning and training initiatives. What You'll Bring: Experience in an Account Management role preferably within the More ❯