76 to 87 of 87 ITIL Jobs in the Thames Valley

smooth transitions and minimal disruption. Qualifications and Experience Proven experience in a Service Delivery Manager or similar client facing role, ideally within IT or managed services. Strong understanding of ITIL principles and service management best practices (ITIL certification desirable). Excellent organisational, communication, and stakeholder management skills. Demonstrated ability to manage multiple priorities in a fast paced environment. Strong analytical More ❯

smooth transitions and minimal disruption. Qualifications and Experience Proven experience in a Service Delivery Manager or similar client facing role, ideally within IT or managed services. Strong understanding of ITIL principles and service management best practices (ITIL certification desirable). Excellent organisational, communication, and stakeholder management skills. Demonstrated ability to manage multiple priorities in a fast paced environment. Strong analytical More ❯

and test planning Assessing the impact of change on systems and operations and supporting effective change management Identifying opportunities for process improvement and contributing to continuous service enhancement Supporting ITIL-aligned activities such as demand management, release planning, and service validation Assisting with initiatives relating to Information Security and governance where required You’ll be expected to bring both technical … thinking abilities Proficiency with Microsoft Office, JIRA, Confluence or similar platforms Ability to manage multiple priorities and meet deadlines A proactive, adaptable, and collaborative approach to work Experience supporting ITIL-based processes and involvement in process improvement or release/change management projects will be an advantage. The Offer Full-time, permanent role based in Slough Circa £40,000 (depending More ❯

to help clients become more efficient, increase profitability and give more customers an amazing experience.Want to be part of it? About the Role We are looking for an experienced ITIL Change Manager with a background in Change/Release to support our Change Management operations. In this role, you will ensure seamless change/release implementation across platforms, networks & infrastructure … meetings/communications between internal teams and customers as applicable. Ensure regulatory and industry compliance (e.g., SOC, ISO) when implementing changes and releases Key Skills & Experience Proven experience in ITIL Change Management within an infrastructure or IT environment, ideally in the automotive or software industry. Strong understanding of ITIL v3 or v4 frameworks. Experience managing software release processes, cloud platforms … and IT service changes. Background in ITIL ideally with experience in Agile or DevOps environments. Strong stakeholder management, able to work across multiple levels across multiple functions. Experience with Service Management tooling and/or project management tools. Knowledge of SOC1/2 and ISO is an advantage. Qualifications ITIL Foundation (v3 or v4) required; ITIL Intermediate/Expert preferred. More ❯

IT Service Desk Engineer (1st Line) Full-time Company Profile An exciting, forward-thinking and innovative provider of complete, bespoke, managed IT, communication and network security solutions for businesses of all sizes for over 10 years. Now hiring for multiple More ❯

application support or IT operations Strong troubleshooting and analytical skills Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patching, and vulnerability remediation Exposure to ITIL practices and professional services environments Experience with documentation tools and scripting (e.g., PowerShell, Python) Relevant certifications (e.g., ITIL Foundation) preferred It offers the chance to work within a collaborative team More ❯

salary & package Supportive team environment Are you ready to take the next step in your application support career? Are you a natural problem-solver with a solid knowledge of ITIL principles? Right to Work You must hold the long-term right to work in the UK without sponsorship as we're unable to offer skilled worker sponsorship currently. Defaqto's … procedures and optimise performance Experience with Azure DevOps Python Your approach to work Good communication and collaboration skills Proactive and eager to learn new skills Disciplined approach following the ITIL principles If you've got some experience in software support or as a junior developer, that's a big plus! Working Location We operate aHybrid working model with team members More ❯

take immense pride in being awarded gold for Investors in People. This recognition reflects our deep commitment to nurturing talent and ensuring every individual feels valued and supported. Qualifications: ITIL Foundation desirable Technical Certification such as CompTIA or equivalent desirable Essential skills: Experience in a customer facing IT role Skilled in the creation and delivery of customer focused presentations and … communications Experience working within an IT Managed Service environment A good general knowledge of end user technologies, e.g. PC’s, Audio Visual, Mobile Phones, Telephone systems Experience working with ITIL service and support processes Strong analytical and diagnostic skills for problem resolution and root cause analysis A broad understanding of technology and a good level of awareness of technical concepts More ❯

as Microsoft Project, JIRA, or Trello. Desirable: • Worked in Bus/Rail/Transport • Familiarity with data analysis tools like Tableau, Power BI, or Excel. • Understanding of ITIL (Information Technology Infrastructure Library) practices. More ❯

Installation & Acceptance Manager Reading (Remote with Travel) Candidates must be eligible for security clearance Copello are working with a leading defence company who are looking for strategic and detail-driven Installation & Acceptance Manager. In this role, you will oversee the More ❯

Installation & Acceptance Manager Reading (Remote with Travel) Candidates must be eligible for security clearance Copello are working with a leading defence company who are looking for strategic and detail-driven Installation & Acceptance Manager. In this role, you will oversee the More ❯

base in accordance with the platform design best practices and a defined implementation methodology. IF YOU ARE Having proven experience implementing and optimizing ServiceNow solutions Possessing deep knowledge of ITIL-based processes and how they map to the ServiceNow module Familiar with facilitation, presentation, and communication Skilled in analytics, problem-solving, and designing processes Great at developing high-quality documentation … and process maps AND YOU WANT TO Lead the design, implementation, and optimization of ServiceNow solutions, including CSM, CMDB Analyze existing ITIL-based processes and recommend improvements using ServiceNow best practices Gather, document, and validate functional and technical requirements from business stakeholders Translate requirements into user stories, use cases, process flows, and functional specifications Create and deliver training materials and More ❯