76 to 100 of 120 ITIL Jobs in the Thames Valley

Microsoft/VMware/Cloud technologies. Firewalls, SIEM (e.g., Microsoft Sentinel ), and EDR tools. WAN/LAN and endpoint security (patch management, AV). ✅ ITIL familiarity and strong troubleshooting skills. ✅ Certifications : Working toward SC-200, AZ-500, CompTIA Security+ , or similar. Why Apply? Impact : Protect critical systems in a collaborative More ❯

Filtering, Virus Protection, encryption and Threat Management. - Understanding the needs of secure IT environments, backup and patch processes and change control process. - Awareness of ITIL principles and best practice and the continuous improvement cycle. - Ability and confidence to build relationships across all levels of the business. - Excellent telephone manner and More ❯

Active Directory and server 2013. An excellent manager and be able to lead and direct a team of techies. You must ideally have an ITIL certification. Ability to communicate effectively at all levels. The Client has sites scattered across the UK and therefore there will be travel required to meet More ❯

disposal-prioritising supportability and cost-effectiveness. Monitor and measure EUD service delivery operations, actively contributing to improvement plans. Ensure all service support documentation meets ITIL V3 quality standards and maintain effective engagement in Incident, Change, Problem, and Request management areas. Identify and implement service improvements and cost-saving opportunities. Engage More ❯

management and organisational skills. Demonstrable experience of cable management practices in a live datacentre environment. Experience working in a Change Managed environment, and with ITIL processes. Ability to work in a 24x7 live Production environment which cannot be allowed to have an unscheduled outage. Working at height using an appropriate More ❯

desk performance at the leadership level 🧠 Your Background Proven experience leading a Service Desk in either an MSP or Enterprise Environment Strong understanding of ITIL principles and managed service delivery Experienced in transforming teams and raising standards Analytical mindset for managing reports, KPIs, and ticket trends Practical knowledge of ConnectWise More ❯

on experience with OSS tools/vendors like Netcracker, Amdocs, Ericsson, Nokia, Huawei, or custom platforms. • Knowledge of TM Forum standards, Open APIs, and ITIL frameworks. Preferred Qualifications: • Experience with automation/orchestration tools (e.g., Ansible, Camunda, TOSCA, ONAP). • Exposure to data analytics, AI/ML in network operations. More ❯

industry trends to guide strategic planning and innovation. Knowledge & Skills Experience managing infrastructure or IT operations teams in a complex environment. Solid understanding of ITIL processes, especially incident, change, and problem management. Strong technical knowledge across infrastructure domains (e.g., servers, networking, backups, cloud). Excellent team leadership and people management More ❯

industry trends to guide strategic planning and innovation. Knowledge & Skills Experience managing infrastructure or IT operations teams in a complex environment. Solid understanding of ITIL processes, especially incident, change, and problem management. Strong technical knowledge across infrastructure domains (e.g., servers, networking, backups, cloud). Excellent team leadership and people management More ❯

techniques & modern coding languages Telco Site Management software design/development Integration knowledge(SOAP, Rest API's). Middleware Biztalk Data Warehouse design & optimization. ITIL/Remedy experience Experience of using Enterprise Architecture tools. Hons Degree or equivalent in Computer Science, Telecommunications or Engineering. Togaf certification. Knowledge of Cloud architectures. More ❯

CISM Strong understanding of sophisticated threat actor methodologies, technical tools (Sentinel, Alienvault ect.) and experience in incident response and forensic investigations. Strong knowledge of ITIL processes. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact More ❯

CISM Strong understanding of sophisticated threat actor methodologies, technical tools (Sentinel, Alienvault ect.) and experience in incident response and forensic investigations. Strong knowledge of ITIL processes. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact More ❯

CISM' • Strong understanding of sophisticated threat actor methodologies, technical tools (Sentinel, Alienvault ect.) and experience in incident response and forensic investigations.' • Strong knowledge of ITIL processes. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact More ❯

and inventory management. Familiarity with SDN/NFV, cloud-native architectures (Kubernetes, microservices), and DevOps practices. Knowledge of TM Forum standards, Open APIs, and ITIL frameworks. Defining architecture patterns for automation, zero-touch provisioning, closed-loop assurance, and AI/ML-driven operations. Ensuring compliance with industry standards, evaluating and More ❯

and inventory management. Familiarity with SDN/NFV, cloud-native architectures (Kubernetes, microservices), and DevOps practices. Knowledge of TM Forum standards, Open APIs, and ITIL frameworks. Define architecture patterns for automation, zero-touch provisioning, closed-loop assurance, and AI/ML-driven operations. Ensure compliance with TM Forum frameworks (eTOM More ❯

and inventory management. Familiarity with SDN/NFV, cloud-native architectures (Kubernetes, microservices), and DevOps practices. Knowledge of TM Forum standards, Open APIs, and ITIL frameworks. Define architecture patterns for automation, zero-touch provisioning, closed-loop assurance, and AI/ML-driven operations. Ensure compliance with TM Forum frameworks (eTOM More ❯

and inventory management. Familiarity with SDN/NFV, cloud-native architectures (Kubernetes, microservices), and DevOps practices. Knowledge of TM Forum standards, Open APIs, and ITIL frameworks. Define architecture patterns for automation, zero-touch provisioning, closed-loop assurance, and AI/ML-driven operations. Ensure compliance with TM Forum frameworks (eTOM More ❯

ONU experience Fixed broadband/Fibre). Data integration and segregation aspects, Billing etc. Applying industry frameworks such as SID, e-TOM, TAM, and ITIL to enhance solution designs and align with best practices. Able to be a bridge between CIO (Applications/Systems) and CTO (Networks) in terms of More ❯

customer-focused environment. Experience in Telecoms, Cable, or similar industry is desired. Key responsibilities Coordinate and manage a portfolio of vendors in line with ITIL best practices. Develop SMART KPIs to measure vendor performance and ensure value for money. Chair regular vendor review meetings to report and review performance. Act More ❯

SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯

SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯

SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯

SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯

SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯

management, problem management, and change management processes. You will be the driving force behind continual service improvement, ensuring all services are underpinned by robust ITIL practices and aligned to our strategic and operational goals. Key Responsibilities: Leadership and Team Management Lead and develop the IT Helpdesk team across all tiers … date, and widely used. Lead on the continual development of EIT's ITSM to enable automation and End User satisfaction Process, Policy & Governance Embed ITIL-based processes across the IT team and continuously refine them for maturity and effectiveness. Drive service reporting, KPI tracking, and continual improvement initiatives. Develop, document … Qualifications & Experience: Proven experience in leading IT service teams within complex, enterprise-level environments (science/tech sector experience advantageous). Deep expertise in ITIL frameworks-ideally ITIL v4 certified. Track record of managing Helpdesk operations across 1st to 3rd line support. Experience managing major incidents and overseeing structured problem More ❯