1 to 25 of 67 2nd Line Support Jobs in the UK

2nd Line IT Support Engineer/Service Desk Analyst Join a dynamic IT support environment delivering 2nd line technical support from a busy help desk, troubleshooting and cloud services support across Microsoft 365, Windows and Azure. … Engineer, 2nd Line Support Engineer, Application Support Analyst, IT Technician, Deskside Support Technician, Second Line Support, Second Line IT Support Engineer, Service Desk Analyst, Help Desk Engineer, IT Support Technician ...

Support Engineer/Application Support/2nd Line Support/SaaS/Hybrid/Permanent/Cardiff/£32,000pa Vivo Talent are partnering with a growing SaaS business in Cardiff that is undergoing an exciting period of transformation, scaling both … products and the way its teams operate. They're looking for a 2nd Line Support Engineer to act as a key technical point of contact for customers and internal stakeholders, resolving incidents and service requests while delivering an exceptional support experience. This ...

Technical Support Manager - 2nd Line £40 - 45k 3 days in the office Due to growth, a Technical Support Manager is needed to own the 2nd line service desk function, from higher level technical input to managing a team … engineers. Working along side the 1st and 3rd line Support Managers and their teams, you will lead and develop the 2nd line Teams, driving accountability, consistency, and performance, while maintaining clear ownership and control of escalated support and service delivery Coming ...

Technical Support Manager - 2nd Line £40 - 45k 3 days in the office Due to growth, a Technical Support Manager is needed to own the 2nd line service desk function, from higher level technical input to managing a team … engineers. Working along side the 1st and 3rd line Support Managers and their teams, you will lead and develop the 2nd line Teams, driving accountability, consistency, and performance, while maintaining clear ownership and control of escalated support and service delivery Coming ...

Technical Support Manager - 2nd Line £40 - 45k 3 days in the office Due to growth, a Technical Support Manager is needed to own the 2nd line service desk function, from higher level technical input to managing a team … engineers. Working along side the 1st and 3rd line Support Managers and their teams, you will lead and develop the 2nd line Teams, driving accountability, consistency, and performance, while maintaining clear ownership and control of escalated support and service delivery Coming ...

2nd Line Support Engineer 6956 Location: Stroud, Gloucestershire Hours: Full Time, Monday to Friday, 9:00am - 5:00pm | Permanent Salary: Up to £35,000 per annum MUST HAVE A FULL UK DRIVING LICENCE Our client is looking for a proactive and customer-focused 2nd … across desktop, mobile, networking and cloud technologies whilst delivering a high level of service to users across the business. Key Responsibilities of a 2nd Line Support Engineer: Provide 2nd line technical support for hardware, software and end users Support ...

2nd Line IT Support Engineer/Analyst | Salary: £35k + excellent benefits package + Training and career development opportunities | Hybrid working Caerphilly area. There is a requirement to work on-call as part of a rota (paid). A growing and well-established Managed Services … Provider is looking for a customer-focused 2nd/3rd Line IT Support Engineer/IT Support Analyst to join its expanding technical services team in South Wales. This opportunity would suit an experienced IT Support Engineer, 2nd Line ...

2nd Line Support Engineer | Poole | £31,000 DOE As a 2nd Line Support Engineer within this forward-thinking business, you’ll play a key role providing hands-on support and troubleshooting for a variety of technical issues. This … role requires both independent work and collaboration with a growing team on diverse technical disciplines. As a 2nd Line Support Engineer, you’ll benefit from: Holiday Allowance: 25 days' holiday plus bank holidays, with additional holiday for long service. Company bonus scheme Pension Scheme: Established ...

Workplace Technology Engineer (2nd Line Support) High Wycombe (Hybrid)£40,000 – £42,000 + Benefits About the Role My client is looking for a Workplace Technology Engineer to join their internal IT team, supporting and enhancing a modern Microsoft 365 digital workplace. This … hands-on 2nd line role where you’ll take ownership of core workplace technologies, ensuring systems are secure, reliable, and deliver an excellent user experience across the business. You’ll work closely with both technical teams and end users, playing a key role in maintaining and improving ...

2nd Line Support Analyst - MSP experience essential Location: High Wycombe | Hybrid | Enhanced DBS Required Mon-Fri, Shifts between 08:00 and 18:00 – 7.5 hours a day Hybrid working - Office (3 days)/home (2 days) We are seeking an experienced and customer-focused 2nd … technical support to a diverse client base, resolving and progressing IT issues while delivering excellent customer service. Key Responsibilities Manage and resolve 2nd line support tickets within agreed SLAs. Provide remote support to end users via phone, email, and ticketing systems. ...

Service Operations Engineer (2nd Line Support) One of our clients is looking for an experienced 2nd Line Service Operations Engineer to join their growing team. In this role, you will provide 2nd line technical support, resolve complex … Stoke-on-Trent Job Type: Permanent Security Clearance: Candidates must be eligible to obtain UK Security Clearance (SC) . Essential Skills: Strong experience in 2nd Line IT Support Experience working within an MSP environment Windows Server & Microsoft 365 Active Directory/Microsoft Entra ID Patch ...

2nd Line Support Analyst - £250 PD – Inside IR 35 – 2 month rolling Are you an experienced 2nd Line Support Analyst who thrives in a hands-on role, supporting a wide range of systems and users who enjoys working … into a permanent position and must be able to drive for an initial 2 month contract to start ASAP. Key Responsibilities Provide 1st and 2nd line IT support for hardware, software, and applications. Manage and escalate issues to 3rd line support ...

client based in Boston is looking to recruit a 2nd Line Support Analyst on a fulltime permanent basis. Working as part of an existing team which provides full IT support for the business internally. Job role of 2nd Line: Provide … 2nd line support for hardware, software, networking, and business applications. Support desktop, laptop, mobile, printer, and peripheral devices. Diagnose and resolve Microsoft 365, Windows,and user account issues. Maintain and support Active Directory, Assist with server administration and system monitoring. Support ...

Business Central 2nd Line Support Consultant £38,000 - £48,000 DOE Hybrid (1 office day/week in the Midlands) or remote options for experienced candidates. Our client is a well-established Microsoft Dynamics Partner and, due to continued growth, is looking to appoint … experienced Business Central 2nd Line Support Consultant to join their expanding support team. This is an excellent opportunity for someone who enjoys troubleshooting complex Business Central issues, working closely with customers, and further developing their technical expertise within a collaborative and supportive environment. ...

Support Analyst - 2nd Line - Hull An IT Support Analyst with strong 2nd line IT support, Windows 11, Windows Server, Intune, Azure, Entra, and Office 365 experience is required by a leading firm in central Hull. My client … rising to facing new challenges, as this will be a hands-on role. Key Skills: 2+ years of professional experience working at a 2nd line IT support level Windows 11 & M365 experience (including Exchange and Microsoft Security technologies) Azure, Entra, and Intune experience Good working ...

2nd Line IT Support Analyst My global client is looking for an experienced 2nd Line IT Analyst to join their IT support team based in Cornwall. You will provide both hardware & software support for as well as basic … network support within an ITIL environment. Essential Skills 2ND line IT support - Face to face and remote Structured troubleshooter capable of diagnosing L1/L2 endpoint, application, and connectivity issues Microsoft Intune for endpoint management and troubleshooting. Laptop, desktop, smartphones, tablets and printer ...

Title: - IT Support Engineer - 1st/2nd Line Contract Type: - 6 months fixed-term (potential to be extended/role become Permanent) Employment Type - Full-Time (37.5 hours p/w) Location - Bury/Manchester About the role Our client is seeking a hands … customer-focused IT Support person to provide 1st and 2nd Line support across the business. They are a leading expert in their field and offer an exceptional service UK wide. This role is primarily onsite and involves a mix of service desk, desk ...

2nd Line IT Support Engineer Location: Onsite Hemel Hempstead Salary: Up to £33,000 + Benefits Are you an experienced IT Support Engineer looking for a varied onsite role where you can make a real difference to end users? We're looking … customer-focused 2nd Line IT Support Engineer to join a growing technology team, providing hands-on support across a busy business environment. This is a fantastic opportunity for someone who enjoys troubleshooting technical issues, supporting users face-to-face, and working with ...

2nd Lind Remote Support THIS ROLE IS HYBRID Livingston based 1 day per week. Excellent career prospoects The Company: The company is an IT Services and Consultancy organisation with a strong presence across the UK. The Role: This role handles advanced cases requiring technical support, alongside escalations or overflow from the 1st Line Support Team. Alongside their advanced technical capability, the 2nd Line Support Engineer must deliver excellent customer service focused on quality ITSM system input, first-touch resolution, and meeting any SLA obligations. ...

Role: 2nd Line Engineer Location: Bournemouth, Poole Salary: £33,000 £36,000 Cloud-Focused MSP | Technical Project Exposure | Outstanding Development Opportunities Were working with a highly regarded MSP that has built a strong reputation for delivering modern cloud and infrastructure solutions to businesses across the UK. … they continue to expand their client portfolio and technical services offering, theyre now looking for a talented 2nd Line Engineer to join their growing team in Poole. This is an ideal opportunity for an engineer who enjoys solving technical challenges and wants to gain exposure to technologies ...

2nd Line IT Support Technician Location: Ilkley Salary: £30,000 - £36,500 per annum Type: Full-Time Overview Our client is a well-established Managed Service Provider (MSP) supporting small and medium-sized businesses across West and North Yorkshire. They pride themselves on delivering reliable … excellent customer service. This is an excellent opportunity for a skilled IT professional to join a supportive and collaborative team. The role is primarily 2nd-line support, with responsibility for escalated tickets, advanced troubleshooting, and project assistance. Flexibility is important, as the successful candidate will ...

Support Engineer (1st & 2nd Line) West London (On-site, 5 days per week)£40,000 – £45,000 + Bonus + Excellent Benefits About the Role At my client, technology underpins everything they do. From trading systems and development platforms to the day-to-day tools … essential to keeping the business running smoothly. They are looking for an IT Support Engineer to provide high-quality first- and second-line support across the business, ensuring users can work efficiently and without disruption in a fast-paced environment. This is an excellent ...

Bristow Holland is recruiting for a 2nd Line IT Support Engineer to join a growing and well-established business based in Harwich. This is an excellent opportunity for an experienced IT Support professional looking to take the next step in their career. … infrastructure, troubleshooting technical issues, and ensuring users receive a high level of support across a range of technologies. Key Responsibilities Provide 2nd line support for hardware, software, and network issues Troubleshoot and resolve escalated IT support tickets Support Microsoft ...

Bury/Manchester About the role Our client is seeking a hands-on, customer-focused IT Support person to provide 1st and 2nd Line support across the business. They are a leading expert in their field and offer an exceptional service UK wide. … will play a key role in maintaining operational stability while supporting ongoing improvements and projects across the IT estate. Key Responsibilities Provide 1st and 2nd Line IT support to internal users via desk-side, remote, and face-to-face engagement Log, prioritise, and resolve incidents ...

2nd Line IT Support Engineer Location: Camberley (Office-based) Job Type: Permanent Salary: £33,000 - £37,000 + Excellent Benefits Take the next step in your IT support career Are you an experienced IT Support Engineer looking to join a fast … Managed Services Provider where you'll work with modern technologies, varied customer environments and a supportive technical team? We're looking for a talented 2nd Line IT Support Engineer to provide high-quality technical support to a diverse portfolio of business customers. This ...