1 to 25 of 63 2nd Line Support Jobs in the UK

2nd Line IT Support Engineer Watford £35,000 - £45,000 DOE Hybrid: Two days onsite in Watford and three days working remotely from home Are you an experienced 2nd Line IT Support Engineer already operating at the upper … 2nd Line support? Do you combine strong Microsoft 365 and Intune knowledge with the confidence to work directly with clients and deliver an excellent customer experience? Are you looking for an MSP where you can take real ownership of technical issues and continue progressing towards ...

2nd Line IT Support Engineer Manchester | Office-based Are you a technically strong 2nd Line IT Support Engineer looking for a role where you'll have genuine ownership of technical issues and play an active part in infrastructure change … looking for an experienced 2nd Line IT Support Engineer to join an established IT team supporting approximately 500 employees across a national branch network. This is a hands-on technical role and you'll become the primary escalation point for the 1st Line ...

2nd Line Support Engineer Redditch Permanent - Full-time £33,000-£38,000 DOE VIQU have partnered with a growing Managed Service Provider who are looking to recruit an experienced 2nd Line Support Engineer to join their team. This … client environments, taking ownership of escalated issues while gaining exposure to Microsoft technologies, servers, networking, cloud, virtualisation and client projects. Key Requirements of the 2nd Line Support Engineer: 2-3 years' experience in an MSP, ideally in a 2nd/3rd Line ...

2nd Line IT Support Engineer - up to 35K + 2x Overtime - Tamworth An exciting new opportunity has become available for a 2nd Line IT Support Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Tamworth. We are looking … innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility. 2nd Line IT Support Engineer experience: * Windows 11 Operating Systems * Microsoft 365 Administration * Exchange, SharePoint & OneDrive * Microsoft Entra ID, Microsoft Intune ...

/2nd Line Support Analyst (Application Support) Office-Based Full Time, Permanent Are you a customer-focused IT Support professional with experience across 1st and 2nd Line Support and a passion for troubleshooting business applications … seeking a proactive and enthusiastic 1st/2nd Line Support Analyst to join a growing IT team, providing both technical and application support to users across the business. This is an excellent opportunity for someone who enjoys problem-solving, working with customers ...

2nd Line Support Engineer Central London, Office Based Up to £35,000 We are recruiting a 2nd Line Support Engineer for an established, independent provider of business technology solutions. Our client supports organisations with managed IT, cloud communications, managed print … document management services, and is now looking for a highly motivated 2nd Line Engineer to join its growing outsourced IT helpdesk and support a high-profile customer. As 2nd Line Support Engineer, you will resolve incidents across Microsoft 365, Microsoft ...

Hours 2nd Line IT Support Analyst Location : Borehamwood, WD6 1JD Salary : £35,000 per annum + Overtime + Excellent Benefits! Contract : Full time, Permanent Hours : Shifts outside of our standard operating hours (8am-6pm). The Out of Hours shifts will be on a rota … grow. We have extremely high standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations. Are you a 2nd Line Support Engineer ready to take the next step in your career and get more involved in project work This ...

2nd Line Support Engineer Hereford (hybrid) - Initially office based, 90% home based once settled £27,500 - £34,500 dependant on experience 37 hour working week Responsible for delivery of IT desktop support including 1st and 2nd line IT support … sites remotely from the main office base: 100+ Sites 8000+ users Management of External IT suppliers The key responsibilities of this post include: Provide 2nd line support to all end users within SLA timescales Support and maintenance of all desktop, mobile ...

2nd Line Support Engineer - 2-3 month temporary assignment (potential to go permanent) Hereford (hybrid) - Initially office based, 90% home based once settled £27,500 - £34,500 dependant on experience 37 hour working week Responsible for delivery of IT desktop support including … 2nd line IT support across all clients and sites remotely from the main office base: 100+ Sites 8000+ users Management of External IT suppliers The key responsibilities of this post include: Provide 2nd line support to all end users within ...

2nd Line IT Support Analyst | £30,000 - £42,000 per annum | Bexley (Full Time) | Permanent We're looking for an experienced and motivated 2nd Line IT Support Analyst to join our growing technical support team. This … play a key role in maintaining, supporting, and improving IT systems while contributing to high service standards across the business. Key Responsibilities Provide 2nd line technical support, taking ownership of incidents through to resolution. Troubleshoot and resolve escalated hardware, software, server, networking, and cloud-related ...

2ND LINE HELPDESK ENGINEER KEY POINTS £30,000 - £40,000 salary * Based in Yateley with occasional customer site visits * Microsoft 365, Intune, Active Directory, GPO & virtualisation * Join an established MSP environment supporting a varied customer base * Opportunity to mentor junior engineers and handle more complex technical issues … ABOUT THE CLIENT We're supporting an established Managed Service Provider looking to add an experienced 2nd Line Helpdesk Engineer to their technical team. You'll join a customer-focused environment providing remote support across a varied range of Microsoft technologies, infrastructure and networking. ...

Role: 1st/2nd Line IT Support Engineer Location: Southampton Salary: £31,000 Modern MSP Environment | Cloud & Cyber Security Exposure | Fast-Track Career Development Were partnered with a growing and forward-thinking MSP in Southampton thats continuing to expand its technical capabilities across cloud infrastructure … cyber security, and modern IT services. Theyre now looking for a motivated 1st/2nd Line Engineer to join their technical team and take the next step in their IT career. This is an excellent opportunity for someone who already has solid 1st Line experience ...

/2nd Line IT Support Up to £31,000 | Central Bristol I'm recruiting for an 1st/2nd Line IT Support professional to join a well-established organisation with a multi-site UK presence. This is a varied position … offering a blend of 1st/2nd line support, systems administration, infrastructure exposure, and project work, making it ideal for someone looking to further develop their technical skills within a collaborative environment. You'll be supporting users across the business while also contributing to technology ...

Title: IT Support Technician - 1st/2nd Line Location: York, North Yorkshire Salary: £25,000 - £27,000 dependent on experience Job Type: Permanent, Full time Hours of work: 8:30am - 5:00pm Monday - Friday. About us: Optisoft is one of the market leaders in providing … APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: 1st Line Support, 2nd Line Support, IT Support Analyst, Desktop Support Engineer, Helpdesk Technician, Service Desk Analyst, Technical Support ...

Title: 2nd Line Support Job Description This contract role offers the opportunity for an experienced Desktop Support Engineer to provide high-quality 2nd line support over a 6-month period. You will triage, troubleshoot, and resolve incidents … appropriate expectations. Carry out hard drive replacements and other hardware-related support tasks as required. Essential Skills Proven experience in desktop and 2nd line support, providing technical assistance to end users in a professional environment. Strong troubleshooting skills across hardware, software, and operating ...

2nd Line Support Engineer Billericay | Hybrid working, 4 days in office and 1 at home Hours: 8-5 or 9-6, rota or preference is fine. A growing organisation is seeking a Technical Support Analyst to join its busy IT Support … users across the business in a varied role. The Role With first line tasks largely automated, this role is focused on 2nd Line Support with some 3rd Line and Server support for those able or wishing to step up. ...

team that's being built from the ground up rather than simply inheriting old processes, this role is worth a look. This is an 2nd Line Support Technician position with a well-established UK transport and logistics business that's investing heavily in its internal … involved in. What you'll be doing You'll be the first point of contact for IT support, providing first and second line support across a broad range of technologies and users. Your work will include: Resolving IT incidents and service requests from ...

Cardiff | Hybrid Location: Cardiff Working Pattern: Hybrid - 3 days in the office Sector: Fintech/Financial Software Role: Application Support Engineer/2nd Line Support Salary: Up to £29,000 + up to 20% annual bonus We are recruiting for an Application Support Engineer to join an established fintech business operating in Cardiff. You'll join the Engineering team, providing 2nd line support, investigating application and data issues, and working closely with Service Delivery and Engineering to resolve incidents. The Role · Provide 2nd line ...

someone who enjoys ownership, thrives under pressure, and takes pride in delivering exceptional service to demanding, high‐performance users. Key Responsibilities Provide 1st and 2nd line end‐user support across Windows, Mac, Linux, mobile devices and business applications Investigate and resolve issues affecting trading floor … stakeholders and business users What We're Looking For 6+ years of End User Support/Desktop Support experience, at 2nd line support level Experience providing 1st and 2nd line support within complex enterprise environments Experience ...

seeking an experienced 2nd Line Tech Bar Engineer to provide high-quality, customer-facing technical support across onsite and remote environments. This role acts as an escalation point from 1st line support, resolving more complex technical issues while delivering an excellent … teams to ensure incidents and requests are resolved efficiently and in line with agreed service levels and security standards. Key Responsibilities: Provide 2nd line technical support to end users via Tech Bar (onsite) and remote channels. Act as an escalation point for incidents ...

primary escalation point from first line support, working across VoIP, broadband, and network environments. This role combines second line technical responsibility with a flexible, team‐first approach to support delivery. What Makes This Role Different We are not just looking … audience Take ownership of conversations—not hide behind tickets or emails You don’t just fix problems; you make them understood. Key Responsibilities Second Line Support & Escalations UCaaS/VoIP platforms (Horizon, iPECS, Webex or similar) Broadband, ethernet, and data services Diagnose and resolve complex voice ...

2nd Line Support - Wintel/VMWare - Crewe WORKING ON SITE - CREWE CONTRACT INSIDE IR35 The Company Is a UK IT consultancy that designs, implements, and supports IT infrastructure and software solutions for customers across the UK. THE ROLE: This role will be working as part … internal IT Support team doing 2nd line support on internal user support issues during a VMWare to Hyper-V migration. This will include all applications used internal as well as supporting external customer services. This is not an Azure DevOps role ...

2nd Line Support - Wintel/VMWare - Crewe WORKING ON SITE - CREWE CONTRACT INSIDE IR35 The Company Is a UK IT consultancy that designs, implements, and supports IT infrastructure and software solutions for customers across the UK. THE ROLE: This role will be working as part … internal IT Support team doing 2nd line support on internal user support issues during a VMWare to Hyper-V migration click apply for full job details ...

2nd Line IT Support Engineer Location: London - Hybrid Working Employment: Permanent/Full-Time Salary: Up to £40,000 + 20% Monthly Bonus Benefits: Private healthcare, pension, share plan, 25 days' annual leave + additional benefits Our client, a growing technology and managed services organisation … hiring a 2nd Line IT Support Engineer to provide high-quality technical support within a key London-based customer environment. You'll join a small, dedicated engineering team responsible for supporting and maintaining a predominantly macOS environment, with a strong focus on Google ...

/2nd Line IT Support Up to £31,000 Central Bristol I'm recruiting for an 1st/2nd Line IT Support professional to join a well-established organisation with a multi-site UK presence. This is a varied position … offering a blend of 1st/2nd line support, systems administration, infrastructure exposure, and project work, making it ideal for someone looking to further develop their technical skills wit click apply for full job details ...