1st Line/2ndLine IT Support Analyst 3 month contract £150 - £175/day Inside IR35 Based in Havant, Hampshire (Full time on site) IT Support Analyst, is required for a leading organisation for a 3 month contract, paying from £150 - £175/day (inside IR35). Working withing the … IT support and IT infrastructure team, the IT Support Analyst will be providing 1st line/2ndline IT support both deskside and via the IT service desk to users across the organisation. You’ll be supporting across Office 365 and some of the wider Microsoft 365 suite – Azure … Havant, Hampshire. Duration: 3 months Tech : Office 365, Windows Server, Microsoft 365 suite – Azure AD, SharePoint, Teams, Intune What you'll be doing: Providing 1st Line/2ndLinesupport to users Desktop support, Service Desk support Hardware support, software support What you'll need More ❯
Chicwick, London, Chiswick Homefields, United Kingdom Hybrid / WFH Options
Mackenzie Jones IT
2ndLine IT Support Engineer. £40k + Benefits Package. Chiswick, London. Permanent. Onsite - Monday to Friday - 8.30am to 4.30pm. *Must be Eligible to work in the UK. *Education Sector experience preferred* Leading School is seeking to secure a 2ndLine IT Support Engineer. The role holder will support … MSP will provide 3rd LineSupport - the role holder will also partner with the external MSP. This is a standalone role at the School. Role: 2ndLineSupport - Support Teachers & Students - up to 90 end users. Configuration of - MacOS, iPad OS, Chromebooks & Windows 11. Google Workspace for Education - Administration. … and developing IT Security & Compliance Policies. Align to school procedures and Health & Safety polices. Support with the smooth running & development of the IT department. Technical Skills Required: 2ndLine IT Support Engineer. Education Sector experience preferred. MDM - JAMF or similar InTune etc. MacOS & iOS devices - support experience. Google Workspace - Office & Email More ❯
Cambridge, Cambridgeshire, England, United Kingdom
VIQU IT Recruitment
2ndLine IT Support Engineer Cambridge Up to £30,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology. They are seeking … a 2ndLine IT Support Engineer to provide first and second-line technical support and maintenance on-site for one of their clients in the medical industry. As the 2ndLine IT Support Engineer, you will be responsible for documenting incidents and service requests, resolving support issues, and ensuring that service levels and targets are met while maintaining high customer satisfaction and consistent service delivery standards. Essential Requirements of the 2ndLine IT Support Engineer: 3+ years in an IT support role with robust 2ndlinesupport capabilities, including diagnosing and resolving More ❯
2ndLine IT Support Engineer Cambridge Up to £30,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology. They are seeking … a 2ndLine IT Support Engineer to provide first and second-line technical support and maintenance on-site for one of their clients in the medical industry. As the 2ndLine IT Support Engineer, you will be responsible for documenting incidents and service requests, resolving support issues, and ensuring that service levels and targets are met while maintaining high customer satisfaction and consistent service delivery standards. Essential Requirements of the 2ndLine IT Support Engineer: 3+ years in an IT support role with robust 2ndlinesupport capabilities, including diagnosing and resolving More ❯
2ndLineSupport Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2ndLineSupport Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training … opportunities with exposure to emerging technologies. The Role As a 2ndLineSupport Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities * You will oversee the … technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2ndlinesupport role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements * Security (SC Clearance) or able to achieve. * Proven experience More ❯
2ndLineSupport Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2ndLineSupport Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training … opportunities with exposure to emerging technologies. The Role As a 2ndLineSupport Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities You will oversee the … technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2ndlinesupport role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience More ❯
2ndLineSupport Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2ndLineSupport Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training … opportunities with exposure to emerging technologies. The Role As a 2ndLineSupport Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities * You will oversee the … technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2ndlinesupport role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements * Security (SC Clearance) or able to achieve. * Proven experience More ❯
2ndLineSupport Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2ndLineSupport Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training … opportunities with exposure to emerging technologies. The Role As a 2ndLineSupport Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities * You will oversee the … technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2ndlinesupport role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements * Security (SC Clearance) or able to achieve. * Proven experience More ❯
Role – 2ndLineSupport Engineer Location – Whiteley Start – ASAP Salary - £30,000 to £40,000 The Role We're working with a growing Managed Service Provider based in Whiteley who are seeking a talented 2ndLineSupport Engineer to join their expanding team. This is a full-time, on-site … week), with regular travel to customer sites across Hampshire and Sussex (a company van is provided for these visits). Day-to-day, you'll be responsible for: Providing 2ndLinesupport across a wide range of Microsoft technologies. Delivering excellent customer service both remotely and on-site. Troubleshooting, diagnosing, and resolving escalated technical issues. … client visits, this role offers both stability and the chance to play a key role in the MSP's future growth. The Person We're looking for an experienced 2ndLine Engineer who can combine technical knowledge with great communication skills. You'll be just as comfortable supporting clients remotely as you are working on-site, always More ❯
2ndLine IT Support Engineer. £40k + Benefits Package. Chiswick, London. Permanent. Onsite - Monday to Friday - 8.30am to 4.30pm. Must be Eligible to work in the UK. Education Sector experience preferred Leading School is seeking to secure a 2ndLine IT Support Engineer. The role holder will support … MSP will provide 3rd LineSupport - the role holder will also partner with the external MSP. This is a standalone role at the School. Role: 2ndLineSupport - Support Teachers & Students - up to 90 end users. Configuration of - MacOS, iPad OS, Chromebooks & Windows 11. Google Workspace for Education - Administration. … and developing IT Security & Compliance Policies. Align to school procedures and Health & Safety polices. Support with the smooth running & development of the IT department. Technical Skills Required: 2ndLine IT Support Engineer. Education Sector experience preferred. MDM - JAMF or similar InTune etc. MacOS & iOS devices - support experience. Google Workspace - Office & Email More ❯
nd LineSupport Technician – Greater London based A fantastic opportunity has arisen for a 2ndLineSupport Technician to join a well-established, fast paced and expanding business providing best in class support services to hospitality clients. Are you a passionate, highly motivated, and experienced 2ndLine … be interested in joining a progressive, market leading company that will invest in you and support your IT career for the long-term? Role Overview As a 2ndLine Technician, you will act as an escalation point for the 1st line team, providing advanced troubleshooting and technical support. You'll work across a … line technicians when necessary. Participate in the on-call rota for out-of-hours emergency support (where applicable). Skills & Experience Essential: · years in a 2ndlinesupport or similar role within an MSP or fast-paced IT environment. · Strong troubleshooting skills with Microsoft environments (Windows 10/11, Azure, Windows More ❯
nd LineSupport Technician – Greater London based A fantastic opportunity has arisen for a 2ndLineSupport Technician to join a well-established, fast paced and expanding business providing best in class support services to hospitality clients. Are you a passionate, highly motivated, and experienced 2ndLine … be interested in joining a progressive, market leading company that will invest in you and support your IT career for the long-term? Role Overview As a 2ndLine Technician, you will act as an escalation point for the 1st line team, providing advanced troubleshooting and technical support. You'll work across a … line technicians when necessary. Participate in the on-call rota for out-of-hours emergency support (where applicable). Skills & Experience Essential: · years in a 2ndlinesupport or similar role within an MSP or fast-paced IT environment. · Strong troubleshooting skills with Microsoft environments (Windows 10/11, Azure, Windows More ❯
1st & 2ndLineSupport Engineers - 2/3 Days onsite - Northamptonshire INSIDE IR35 6 Months initially Multiple positions available for both roles!! Inside IR35 £165-£220 Agreed assignment rate may be subject to change depending on applicable legislation or solution through which services are performed 1st & 2ndLineSupport Engineers … required to work for our leading customer based in Northamptonshire. Due to an acquisition, multiple 1st and 2ndLinesupport Engineers are needed to help support and maintain the organisations computer systems and hardware, while also supporting with other BAU requirements. Long term, the customer would also be looking to transition candidates from … a 6 Month contract. Suitable candidates will be required to work onsite in Northamptonshire 2/3 days a week. Key skills: Extensive experience acting as a 1st and 2ndLinesupport engineer Providing support to BAU and project activities Experience with installation onto laptops, mobile devices, servers etc. Experience providing supportMore ❯
2ndLineSupport Engineer - Milton Keynes 5 Days per week onsite - 35,000 - 38,000 per annum 2ndLineSupport Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2ndLineSupport Engineer to come on board to … provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real … estate, logistics, manufacturing, and more. Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops. Key skills: Strong 2ndLinesupport experience Conduct administration tasks for server operating systems. Collaborate with RDS, Citrix, and Hyper-V technologies. Supply assistance for smartphones (Android & iOS), tablets More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Adria Solutions
2ndLineSupport Engineer Our client is a well-established Managed Service Provider (MSP) supporting a wide range of SME clients across the UK.They deliver fully managed IT services, cloud infrastructure, and cybersecurity solutions with a strong focus on reliability, professionalism, and personal service. Due to continued growth, they’re seeking a capable and confident … 2ndLineSupport Engineer to join their friendly, professional technical team. The Role The successful candidate will act as a key escalation point for 1st Line Engineers, providing hands-on technical support across Microsoft 365, Windows Server, networking, and endpoint environments. This is a client-facing role involving a mix of … role involves occasional travel to client sites — including London and the Lake District — and may occasionally require international travel to support global client operations. Key Responsibilities Deliver 2ndline remote and on-site support for client systems and users. Act as an escalation point for the 1st Line team, resolving complex More ❯
2ndLineSupport Engineer Our client is a well-established Managed Service Provider (MSP) supporting a wide range of SME clients across the UK. They deliver fully managed IT services, cloud infrastructure, and cybersecurity solutions with a strong focus on reliability, professionalism, and personal service. Due to continued growth, they’re seeking a capable and … confident 2ndLineSupport Engineer to join their friendly, professional technical team. The Role The successful candidate will act as a key escalation point for 1st Line Engineers, providing hands-on technical support across Microsoft 365, Windows Server, networking, and endpoint environments. This is a client-facing role involving a mix … role involves occasional travel to client sites — including London and the Lake District — and may occasionally require international travel to support global client operations. Key Responsibilities Deliver 2ndline remote and on-site support for client systems and users. Act as an escalation point for the 1st Line team, resolving complex More ❯
1st/2ndLine IT Support Engineer Location: Wokingham Salary: to £28,000 Are you ready to take the next step in your IT career? We're looking for a 1st/2ndLine IT Support Engineer to join our close-knit technical services team in Wokingham. This isn't … could be the move for you. What you'll be doing Acting as the first point of contact for IT support queries (phone & email) Providing 1st/2ndline remote support and escalating when needed Managing customer requests such as installations, user account changes, and updates Carrying out daily/weekly health and … be eligible to live and work in the UK Full UK driving licence required If you are a 1st LineSupport Engineer, IT Technician, or 2ndLineSupport Engineer, looking for a role where you can make an impact, grow your skills, and work on more than just tickets, we'd More ❯
2ndLineSupport Technician - Join a Fast-Growing MSP Redhill| £37,000 - £45,000 (DOE) | Career Growth | Diverse Tech Stack Are you a capable 2ndLine Technician ready to take the next big step in your IT career? Do you want hands-on exposure to enterprise-level tech, access to continuous learning … team of skilled engineers, tackling complex challenges and gaining the real-world experience that will push your skillset—and your career—to the next level. The Role As a 2ndLineSupport Technician , you’ll take ownership of escalated support tickets, assist with on-site and remote troubleshooting, and contribute to project delivery … dive deep into server, networking, virtualisation, and backup technologies—solving real issues, driving service excellence, and supporting complex SME environments. Your Day-to-Day Be the go-to for 2ndline technical queries via phone, email, and ticketing systems Deliver first-class service and manage issues from start to resolution Support Microsoft Windows environments, servers More ❯
Onsite Desktop Support Engineer/2ndLine Technical Support Technician who has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a multi award-winning Managed Service Provider based in the City of London. This role will involve working onsite at client premises with … be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an Onsite Desktop Support Engineer/2ndLine Technical Support Technician who has good IT troubleshooting and user facing skills. Working as an Onsite Desktop Support Engineer/2nd … join an industry-leading company that can offer additional training, support and career development opportunities. DUTIES Your duties as the Onsite Desktop Support Engineer/2ndLine Technical Support Technician include: Provide Deskside technical support to end users. Log and classify incidents and requests raised in person or via More ❯
Nottingham, Nottinghamshire, England, United Kingdom
VIQU IT Recruitment
2ndLineSupport Engineer – Mobile Device Management Location: Hatfield/Milton Keynes/Nottingham | Type: Full-time onsite | Salary: £30,000 – £35,000 We’re looking for a 2ndLineSupport Engineer – Mobile Device Management (MDM) to join a leading IT services provider. This is an excellent opportunity for someone … with experience in software-based Mobile Device Management to support iOS and Android devices. Candidates must be eligible for Security Clearance (SC). The Role As a 2ndLine MDM Analyst, you’ll provide Mobile Device Management support using cloud-based tools. Key responsibilities include: 2ndline troubleshooting and incident … ll work closely with 3rd line analysts and technical teams to ensure smooth MDM delivery and maintain SLA compliance. What You’ll Need Proven experience in a 2ndline MDM/mobile endpoint support role Hands-on experience with Apple Business Manager, Android devices, and Workspace ONE Knowledge of Intune, including enrolling devices More ❯
Cheltenham, Gloucestershire, England, United Kingdom
C4S Search Ltd
JOB TITLE – 2ndLineSupport Engineer LOCATION – Cheltenham SALARY – Up to £35,000 THE BUSINESS: C4S Search are pleased to be working with UK-based medical charity who specialise in healthcare research. ABOUT THE 2ndLINESUPPORT ENGINEER POSITION: Technical Support & Issue Resolution – Work with internal IT teams … Management – Assist in rolling out new IT systems, ensuring all deployed equipment is documented, labelled, and secured. Network Monitoring & Maintenance – Monitor network performance, proactively address potential issues, and support disaster recovery planning. Compliance & Data Protection – Ensure adherence to GDPR and data protection principles in handling and storing patient data. Site & Connectivity Support – Support the … tools. Ability to communicate technical issues to non-technical users effectively. Prior experience in an IT support or service desk role. If you are interested in the 2ndLineSupport Engineer role, please send an application detailing proof of the above or contact Shona in our office. C4S Search connect future tech talent More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
WSR (Working Solutions Recruitment Services)
WSR are looking for a hybrid 2ndLine IT Support Engineer to join the team of our esteemed client based in Central London. Reporting to : IT Manager Location: Client Site (Face-to-Face Support) - London (rotating 1 week in office, 1 week remote working) Salary: £42K + Personal development opportunities, Pension, Staff Treats … go-to problem solver when tech hits a snag? Do you thrive in fast-paced environments where no two days are the same? We're looking for an experienced 2ndLine IT Support Engineer to deliver exceptional Tier 1 and Tier 2 support directly to our clients. 2ndLine IT … problems Installing, repairing and configuring hardware, software and peripherals Maintaining and modifying networking equipment and systems Researching new technologies and recommending enhancements Supporting IT projects—from design to implementation 2ndLine IT Support Engineer Qualifications, Experience and Attributes: You’re confident, client-focused and technically sharp, with: Strong hands-on experience with Windows 10 and More ❯
2ndLineSupport Analyst Are you an experienced 2ndLineSupport Analyst who thrives in a hands-on role, supporting a wide range of systems and users who enjoys working in a internal IT team? About the Role As our IT Support Engineer, you’ll report directly to … the IT Manager and play a key role in maintaining and improving our IT systems and services. You’ll provide support across servers, desktops, laptops, tablets, mobile devices, and applications (including MS Office), while also getting involved in specialist software and infrastructure with exposure to Azure cloud.This is a varied role where no two days are the same … You’ll also spend at least one day a week on-site at one of our construction projects, making sure IT services run smoothly. Key Responsibilities Provide 1st and 2ndline IT support for hardware, software, and applications. Manage and escalate issues to 3rd linesupport or external suppliers where required. More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
Crimson
2ndLineSupport Engineer - Milton Keynes5 Days per week onsite - £35,000 - £38,000 per annum2nd LineSupport Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2ndLineSupport Engineer to come on board to provide support … real estate, logistics, manufacturing, and more. Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops.Key skills: Strong 2ndLinesupport experience Conduct administration tasks for server operating systems. Collaborate with RDS, Citrix, and Hyper-V technologies. Supply assistance for smartphones (Android & iOS), tablets More ❯
2ndLine IT Support Engineer Location : Borehamwood, WD6 1JD Salary : £30K – £40K per annum, DOE + Excellent Benefits! Contract : Full time, Permanent Benefits : 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month service, 4% Pension contribution (matched by employee), Stock options after 1 years’ service, Private Health … grow. We have extremely high standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations. We are now recruiting for driven and capable 2ndLine IT Support Engineer to join our close-knit team in Borehamwood. You’ll work directly with our clients across a range of cutting-edge … ll play a key role in solving technical challenges, mentoring 1st line engineers, and contributing to ongoing product development and innovation. In addition to this, as our 2ndLine IT Support Engineer you will be responsible for: Providing excellent 2ndline technical support to our clients Acting as More ❯