1 to 25 of 69 2nd Line Support Jobs in the UK

Desktop Support Analyst/2nd Line Support Analyst A fantastic opportunity has arisen for an Desktop Support Analyst/2nd Line Support Analyst to join our Manchester based global law firm on a permanent basis. Desktop … Support Analyst/2nd Line Support Analyst Key Responsibilities: Providing a professional and consistent level of Technology support to all staff Responding to incoming incidents and requests at first point of contact reported via all mediums Ensuring all incidents and requests ...

2nd Line Support Engineer Windows Server, Azure, O365, Active Directory, Sharepoint, VMware, Hyper-V, Networking, Backup, LAN, WAN, Wireless. My client is a well established, fast growing and multi-award winning IT Managed Services provider. Due to on-going success and growth they have … immediate requirement for a proven 2nd Line Support Engineer. The 2nd Line Support Engineer will be coming from a fast paced, client facing MSP background where you will have gained a range of technical skills and be driven by outstanding ...

2nd Line Support Engineer Salary: Up to £37,000 + exceptional benefits package including over 20% employer pension contrubutions Location: Stockport Type: Full-time, office-based Are you an experienced 2nd Line Support Engineer looking for a technically varied role … This role will see you supporting and developing a modern IT environment that underpins essential healthcare services. You ll provide high-quality 1st and 2nd line support across infrastructure, systems and end-user technology, ensuring systems remain secure, reliable and efficient. Alongside troubleshooting and service ...

2nd Line/3rd Line Support Engineer – IT MSP Client The 2nd Line Support Engineer is responsible for handling second line support requests. This relates to all technology, to include: workstations, servers, printers, networks, vendor specific hardware and software, Office 365, SharePoint ...

2nd Line/3rd Line Support Engineer – IT MSP Client The 2nd Line Support Engineer is responsible for handling second line support requests. This relates to all technology, to include: workstations, servers, printers, networks, vendor specific hardware and software, Office 365, SharePoint ...

2nd Line IT Support Technician Rochester Salary: £28,000 – £32,000 (depending on experience) Are you looking to take the next step in your IT support career? Do you enjoy problem solving and providing technical solutions in a fast-paced environment? Have … develop your skills further? If the answer is yes, this role could be an excellent opportunity for you. We are recruiting for an experienced 2nd Line IT Support Technician to join a respected IT services provider based in Rochester. This is a full-time, office ...

2nd Line Technical Support Engineer/IT Service Desk Analyst Join a busy IT Help Desk with a growing managed services team delivering IT support, Microsoft 365 administration and network support to UK clients. This hybrid role combines service desk, technical … Week. Two Shifts: 8:30am 5:00pm/10:00am 6:30pm JOB OVERVIEW We have a fantastic new job opportunity for a 2nd Line Technical Support Engineer/IT Service Desk Analyst to join a busy IT Help Desk supporting managed services clients across ...

/2nd Line IT Support - Manchester Location: Manchester – On-site, 5 days per week We are seeking an experienced 1st/2nd Line IT Support Engineer to join our client-side IT team. This is a hands-on role, providing … days a week, with excellent opportunities for career progression and training in both cloud and on-premise technologies. Key Responsibilities: Provide 1st and 2nd line support to end users, both remotely and on-site. Manage and resolve hardware, software, and network issues. Support ...

2nd Line Support Engineer Location: Fully Remote Day Rate: £190 per day (Outside IR35) Contract Length: 3 months Our client, a leading managed service provider, is looking for a 2nd Line Support Engineer to support a busy service … range of cloud-based technologies, with a strong focus on Azure, supporting multiple clients in a fast-paced setting. What you’ll do Provide 2nd line technical support across infrastructure and cloud environments Troubleshoot and resolve escalated incidents and service requests Support ...

Role: 2nd Line IT Support Engineer Department: IT Reports To: Head of IT Pauline Quirke Academy of Performing Arts (PQA) is a UK-wide network of performing arts academies providing outstanding extracurricular training for students aged 4–18. Through high-quality tuition in Comedy & Drama … office staff and external Principals operating PQA academies under licenses with a wide range of technical queries. You will primarily operate as a second line support engineer, working closely with our first-line support to resolve escalated issues and deliver effective solutions ...

Line Support Engineer Aylesbury£25,000 to £30,000 + Benefits including 10% Pension, free parking. This is a fantastic opportunity for you, a 1 and 2 Line Support Engineer, Technical Support Engineer, Technical Support Officer, IT Support … join a truly fabulous organisation - full details on application. Working closely with the IT Manager, you will be responsible for providing full IT Support and ensuring the smooth running of the infrastructure at all times. Also, to help the organastion to keep on top of its ever-changing ...

2nd Line IT Support Engineer (MSP) Canterbury, Kent £28,000 – £32,000 (depending on experience) Are you currently working in an MSP and ready to take the next step in your IT support career? Do you enjoy troubleshooting technical issues and seeing problems … continue developing your technical skills across servers, networking, and cloud technologies? If so, this could be an excellent opportunity. We are recruiting for a 2nd Line IT Support Engineer to join a respected IT services provider based in Canterbury. This is a full-time, office ...

Summary RMX Cloud is seeking a motivated and technically capable Junior 2nd Line Support Engineer to join our growing MSP team. This role is ideal for someone who has moved beyond 1st Line support and is ready to take on more … senior engineers to resolve escalated issues, strengthen your technical capability, and build toward independent ownership of client environments. Responsibilities Support escalated 2nd Line tickets and assist in resolving more complex technical issues. Troubleshoot and support: Windows desktop environments Microsoft 365 & Exchange Networking fundamentals ...

Role: 1st or 2nd Line IT Support Engineer Location: Blackburn (Hybrid Working) Salary: Up to £35,000 (depending on experience) A growing and forward-thinking Managed Service Provider based in Blackburn is looking for a 1st or 2nd Line IT Support … quality technical support to a range of businesses, resolving issues efficiently and delivering excellent customer service. The Role As a 1st or 2nd Line IT Support Engineer, you’ll be responsible for supporting users with a wide range of IT issues, ensuring systems ...

2nd Line Support working for a manufacturing organisation based in Nottingham. This role is full time. Client Details My client is a successful manufacturing organisation based in Nottingham looking for a full time 2nd Line Support Description Evaluate and recommend … salary Free parking 25 days annual leave plus bank holidays Monday to Friday with flexible start and finish times Progression to a senior role 2nd Line Support ...

Second Line Support Consultant - Microsoft Dynamics Location: Staffordshire Salary: £40,000 Working Pattern: 4 days on-site (with flexibility) Deliver Exceptional Customer Support in a Microsoft Dynamics Environment An established Microsoft consultancy is looking for an experienced Second Line Support … someone who enjoys problem-solving, customer interaction, and working with Microsoft ERP technologies in a professional consultancy environment. The Role As a Second Line Support Consultant, you will act as a key escalation point for customer issues, providing deeper technical and functional support across ...

2nd Line Support Engineer £25,000 - £32,000 + discretionary bonus, Burgess Hill, Monday to Friday 9am-5:30pm, Permanent, 28 days holiday including bank holidays, Bonus scheme, own transport required The Role A fantastic opportunity for a 2nd Line Support … technical trends and contribute to service improvements Support the wider technical team with complex troubleshooting Requirements The ideal candidate will bring solid 2nd Line experience with exposure to cloud environments, networking, automation, and security practices. Experience with Microsoft cloud tools, networking fundamentals, compliance frameworks ...

2nd Line Support Engineer Ashford £28k - £32k Managed Service Provider (MSP) Full Driving License Required Kent-based | Client site & office travel required Are you currently working in an MSP or service desk environment and ready to take more ownership of technical issues? Do you enjoy … strong next step. The Role We are recruiting for a growing Managed Service Provider who are looking to add a capable and customer-focused 2nd Line Support Engineer to their technical team. This role sits firmly at 2nd Line level, supporting ...

Role Overview A growing and well-established Managed Service Provider is looking to bring in a 1st - 2nd Line IT Support Engineer to strengthen their service desk. This is a great opportunity for someone with MSP experience who enjoys being hands on, taking ownership … tickets, and working across a variety of client environments. Your New Role You will sit across 1st and 2nd line support, handling day to day user issues while also supporting more technical escalations as your experience grows. You will be responsible for managing tickets ...

Technical support - 2nd line - Temporary Location :Eastleigh/Southampton (Hybrid) Hours : Rotating shift pattern: 4 days on/4 days off Coverage Monday to Sunday, 06:00 - 23:00 Current shifts: 7:00am - 7:00pm 8:00am - 8:00pm 9:00am - 9:00pm Duration: This … strong technical support skills @ 2nd line who thrives in a fast-paced, customer-focused environment. You will provide second-line support for the client's POS software, managing cases from initial contact through resolution, troubleshooting issues, and delivering a world-class ...

Title: 2nd Line Support Team Leader Location: Near Richmond, London (On-site) Salary: £40,000 – £45,000 About the Role We are seeking a highly motivated and versatile IT professional to join our client in South West London. This role combines hands-on 2nd … projects Coordinate internal resources and track project progress Maintain project documentation and communicate updates to stakeholders Required Skills & Experience Proven experience in a 2nd Line Support role within an MSP environment (essential) Previous experience leading or mentoring a team Strong troubleshooting skills across: Windows Server ...

Service Desk Engineer (2nd Line) – London - £38,000 - Hybrid Working! We’re currently partnering with a high performing, globally recognised Managed Service Provider to recruit two experienced 2nd Line Service Desk Engineers. This is a fantastic opportunity to join a business known for delivering … paced MSP environment and enjoy combining remote support with client facing work, this could be a great fit. The Role As a 2nd Line Service Desk Engineer, you’ll play a key role within a busy Service Delivery team, providing both remote and on-site ...

2nd Line IT Engineer – Patching Second Line Support Engineer to join a busy service desk ITIL focused with patching experience. Joining a growing, highly talented team of IT engineers this is an exciting opportunity to work on high-security projects, helping to build … world-class ops hub that delivers fully secure ICT services across the UK. You will act as a 2nd Line Support Engineer, supporting complex incidents, applying patches, and ensuring critical IT systems remain secure, stable, and high performing. Tech stack: Windows, Windows Server, Microsoft ...

Service Desk Engineer (2nd Line) – London - £38,000 - Hybrid Working! We’re currently partnering with a high performing, globally recognised Managed Service Provider to recruit two experienced 2nd Line Service Desk Engineers. This is a fantastic opportunity to join a business known for delivering … paced MSP environment and enjoy combining remote support with client facing work, this could be a great fit. The Role As a 2nd Line Service Desk Engineer, you’ll play a key role within a busy Service Delivery team, providing both remote and on-site ...

2nd Line IT Support Engineer Hybrid/Office-Based | Competitive Salary We’re sourcing a skilled 2nd Line Support Engineer to join a growing Managed Services team. This is a great opportunity to work with modern cloud technologies while supporting … with 1st and 3rd line teams Maintain documentation and deliver excellent customer service Requirements 3+ years IT support experience (incl. 2nd line) Strong knowledge of Windows, Microsoft 365, and basic networking Experience with Azure, ITSM tools, and remote support Strong problem ...