delivery of authority service level agreements, ensuring that they are met. Day to day you’ll be monitoring and managing services by producing effective management intelligence reports; tracking service levels, holding regular service reviews with stakeholders and liaising with customers and users to identify further opportunities for improvements. At … this level, you’ll need experience of ITIL® service management process management, specifically Service Level Management, Supplier Management, Service Reporting, ChangeManagement and Problem Management. Thanks to this background, you’ll be used to making decisions in a busy service operations environment. Your technical … knowledge should cover IT hardware layers, Cisco and Microsoft technologies, data centre management, and infrastructure and application monitoring and automation tools. However, people skills are just as important: building strong relationships and communicating clearly. Now more than ever is the time to join the Met Police. We want our More ❯
south west london, south east england, united kingdom
Reed- UNLIMITED
delivery of authority service level agreements, ensuring that they are met. Day to day you’ll be monitoring and managing services by producing effective management intelligence reports; tracking service levels, holding regular service reviews with stakeholders and liaising with customers and users to identify further opportunities for improvements. At … this level, you’ll need experience of ITIL® service management process management, specifically Service Level Management, Supplier Management, Service Reporting, ChangeManagement and Problem Management. Thanks to this background, you’ll be used to making decisions in a busy service operations environment. Your technical … knowledge should cover IT hardware layers, Cisco and Microsoft technologies, data centre management, and infrastructure and application monitoring and automation tools. However, people skills are just as important: building strong relationships and communicating clearly. Now more than ever is the time to join the Met Police. We want our More ❯
oxford district, south east england, united kingdom
Reed- UNLIMITED
delivery of authority service level agreements, ensuring that they are met. Day to day you’ll be monitoring and managing services by producing effective management intelligence reports; tracking service levels, holding regular service reviews with stakeholders and liaising with customers and users to identify further opportunities for improvements. At … this level, you’ll need experience of ITIL® service management process management, specifically Service Level Management, Supplier Management, Service Reporting, ChangeManagement and Problem Management. Thanks to this background, you’ll be used to making decisions in a busy service operations environment. Your technical … knowledge should cover IT hardware layers, Cisco and Microsoft technologies, data centre management, and infrastructure and application monitoring and automation tools. However, people skills are just as important: building strong relationships and communicating clearly. Now more than ever is the time to join the Met Police. We want our More ❯
delivery of authority service level agreements, ensuring that they are met. Day to day you’ll be monitoring and managing services by producing effective management intelligence reports; tracking service levels, holding regular service reviews with stakeholders and liaising with customers and users to identify further opportunities for improvements. At … this level, you’ll need experience of ITIL® service management process management, specifically Service Level Management, Supplier Management, Service Reporting, ChangeManagement and Problem Management. Thanks to this background, you’ll be used to making decisions in a busy service operations environment. Your technical … knowledge should cover IT hardware layers, Cisco and Microsoft technologies, data centre management, and infrastructure and application monitoring and automation tools. However, people skills are just as important: building strong relationships and communicating clearly. Now more than ever is the time to join the Met Police. We want our More ❯
warrington, cheshire, north west england, united kingdom
Reed- UNLIMITED
delivery of authority service level agreements, ensuring that they are met. Day to day you’ll be monitoring and managing services by producing effective management intelligence reports; tracking service levels, holding regular service reviews with stakeholders and liaising with customers and users to identify further opportunities for improvements. At … this level, you’ll need experience of ITIL® service management process management, specifically Service Level Management, Supplier Management, Service Reporting, ChangeManagement and Problem Management. Thanks to this background, you’ll be used to making decisions in a busy service operations environment. Your technical … knowledge should cover IT hardware layers, Cisco and Microsoft technologies, data centre management, and infrastructure and application monitoring and automation tools. However, people skills are just as important: building strong relationships and communicating clearly. Now more than ever is the time to join the Met Police. We want our More ❯
preston, lancashire, north west england, united kingdom
Reed- UNLIMITED
delivery of authority service level agreements, ensuring that they are met. Day to day you’ll be monitoring and managing services by producing effective management intelligence reports; tracking service levels, holding regular service reviews with stakeholders and liaising with customers and users to identify further opportunities for improvements. At … this level, you’ll need experience of ITIL® service management process management, specifically Service Level Management, Supplier Management, Service Reporting, ChangeManagement and Problem Management. Thanks to this background, you’ll be used to making decisions in a busy service operations environment. Your technical … knowledge should cover IT hardware layers, Cisco and Microsoft technologies, data centre management, and infrastructure and application monitoring and automation tools. However, people skills are just as important: building strong relationships and communicating clearly. Now more than ever is the time to join the Met Police. We want our More ❯
delivery of authority service level agreements, ensuring that they are met. Day to day you’ll be monitoring and managing services by producing effective management intelligence reports; tracking service levels, holding regular service reviews with stakeholders and liaising with customers and users to identify further opportunities for improvements. At … this level, you’ll need experience of ITIL® service management process management, specifically Service Level Management, Supplier Management, Service Reporting, ChangeManagement and Problem Management. Thanks to this background, you’ll be used to making decisions in a busy service operations environment. Your technical … knowledge should cover IT hardware layers, Cisco and Microsoft technologies, data centre management, and infrastructure and application monitoring and automation tools. However, people skills are just as important: building strong relationships and communicating clearly. Now more than ever is the time to join the Met Police. We want our More ❯
swindon, wiltshire, south west england, united kingdom
Reed- UNLIMITED
delivery of authority service level agreements, ensuring that they are met. Day to day you’ll be monitoring and managing services by producing effective management intelligence reports; tracking service levels, holding regular service reviews with stakeholders and liaising with customers and users to identify further opportunities for improvements. At … this level, you’ll need experience of ITIL® service management process management, specifically Service Level Management, Supplier Management, Service Reporting, ChangeManagement and Problem Management. Thanks to this background, you’ll be used to making decisions in a busy service operations environment. Your technical … knowledge should cover IT hardware layers, Cisco and Microsoft technologies, data centre management, and infrastructure and application monitoring and automation tools. However, people skills are just as important: building strong relationships and communicating clearly. Now more than ever is the time to join the Met Police. We want our More ❯
portsmouth, hampshire, south east england, united kingdom
Reed- UNLIMITED
delivery of authority service level agreements, ensuring that they are met. Day to day you’ll be monitoring and managing services by producing effective management intelligence reports; tracking service levels, holding regular service reviews with stakeholders and liaising with customers and users to identify further opportunities for improvements. At … this level, you’ll need experience of ITIL® service management process management, specifically Service Level Management, Supplier Management, Service Reporting, ChangeManagement and Problem Management. Thanks to this background, you’ll be used to making decisions in a busy service operations environment. Your technical … knowledge should cover IT hardware layers, Cisco and Microsoft technologies, data centre management, and infrastructure and application monitoring and automation tools. However, people skills are just as important: building strong relationships and communicating clearly. Now more than ever is the time to join the Met Police. We want our More ❯
kingston upon hull, east yorkshire, yorkshire and the humber, united kingdom
Reed- UNLIMITED
delivery of authority service level agreements, ensuring that they are met. Day to day you’ll be monitoring and managing services by producing effective management intelligence reports; tracking service levels, holding regular service reviews with stakeholders and liaising with customers and users to identify further opportunities for improvements. At … this level, you’ll need experience of ITIL® service management process management, specifically Service Level Management, Supplier Management, Service Reporting, ChangeManagement and Problem Management. Thanks to this background, you’ll be used to making decisions in a busy service operations environment. Your technical … knowledge should cover IT hardware layers, Cisco and Microsoft technologies, data centre management, and infrastructure and application monitoring and automation tools. However, people skills are just as important: building strong relationships and communicating clearly. Now more than ever is the time to join the Met Police. We want our More ❯
bolton, greater manchester, north west england, united kingdom
Reed- UNLIMITED
delivery of authority service level agreements, ensuring that they are met. Day to day you’ll be monitoring and managing services by producing effective management intelligence reports; tracking service levels, holding regular service reviews with stakeholders and liaising with customers and users to identify further opportunities for improvements. At … this level, you’ll need experience of ITIL® service management process management, specifically Service Level Management, Supplier Management, Service Reporting, ChangeManagement and Problem Management. Thanks to this background, you’ll be used to making decisions in a busy service operations environment. Your technical … knowledge should cover IT hardware layers, Cisco and Microsoft technologies, data centre management, and infrastructure and application monitoring and automation tools. However, people skills are just as important: building strong relationships and communicating clearly. Now more than ever is the time to join the Met Police. We want our More ❯
crawley, west sussex, south east england, united kingdom
Reed- UNLIMITED
delivery of authority service level agreements, ensuring that they are met. Day to day you’ll be monitoring and managing services by producing effective management intelligence reports; tracking service levels, holding regular service reviews with stakeholders and liaising with customers and users to identify further opportunities for improvements. At … this level, you’ll need experience of ITIL® service management process management, specifically Service Level Management, Supplier Management, Service Reporting, ChangeManagement and Problem Management. Thanks to this background, you’ll be used to making decisions in a busy service operations environment. Your technical … knowledge should cover IT hardware layers, Cisco and Microsoft technologies, data centre management, and infrastructure and application monitoring and automation tools. However, people skills are just as important: building strong relationships and communicating clearly. Now more than ever is the time to join the Met Police. We want our More ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom
Reed- UNLIMITED
delivery of authority service level agreements, ensuring that they are met. Day to day you’ll be monitoring and managing services by producing effective management intelligence reports; tracking service levels, holding regular service reviews with stakeholders and liaising with customers and users to identify further opportunities for improvements. At … this level, you’ll need experience of ITIL® service management process management, specifically Service Level Management, Supplier Management, Service Reporting, ChangeManagement and Problem Management. Thanks to this background, you’ll be used to making decisions in a busy service operations environment. Your technical … knowledge should cover IT hardware layers, Cisco and Microsoft technologies, data centre management, and infrastructure and application monitoring and automation tools. However, people skills are just as important: building strong relationships and communicating clearly. Now more than ever is the time to join the Met Police. We want our More ❯
of new software, delivering comms & engagement, delivering learning and training to the business where necessary. Key drivers for this role include enabling improved remote management, driving quality, consistency, and technical efficiency. Leading a team of project managers to implement and design best project management practices across the business … using innovative solutions. Additional Responsibilities within this role include: Lead and deliver IT Change Projects across a complex group estate of 600+ Gyms: Oversee and drive the successful delivery of large-scale IT change initiatives across the organization, managing a diverse portfolio of projects impacting over 600+ gym … programs tailored to different team levels, ensuring that all employees are confident and capable in utilizing the new systems effectively. Finalize projects with effective changemanagement processes: Ensure that changemanagement best practices are followed to close out projects, defining and communicating new business-as-usual More ❯
can scale with company growth. This role requires strong managerial experience, a commitment to coaching and developing others, superior organizational skills, strong stakeholder and changemanagement, and ability to meet tight deadlines and juggle multiple requests. Absolutely essential to this role is having managed others in an HR … EMEA. Provide leadership, coaching, and guidance to the EMEA HR Operations Team across areas including offboarding, employee data changes, compliance, employee lifecycle programs (performance management, compensation planning), leaves (PTO, sick leave, LOAs), time tracking and more. Work closely with the other regional HR Ops teams, EMEA People Business Partners … disrupt the tech, processes, current ways of working and procedures to optimize our service delivery and enhance the employee experience. Optimize day-to-day management of workday for the region with a strong focus on improving workday to strive for consistency across all EMEA countries. Strong partnership with the More ❯
can scale with company growth. This role requires strong managerial experience, a commitment to coaching and developing others, superior organizational skills, strong stakeholder and changemanagement, and ability to meet tight deadlines and juggle multiple requests. Absolutely essential to this role is having managed others in an HR … EMEA. Provide leadership, coaching, and guidance to the EMEA HR Operations Team across areas including offboarding, employee data changes, compliance, employee lifecycle programs (performance management, compensation planning), leaves (PTO, sick leave, LOAs), time tracking and more. Work closely with the other regional HR Ops teams, EMEA People Business Partners … disrupt the tech, processes, current ways of working and procedures to optimize our service delivery and enhance the employee experience. Optimize day-to-day management of workday for the region with a strong focus on improving workday to strive for consistency across all EMEA countries. Strong partnership with the More ❯
london (tottenham), south east england, United Kingdom
Palo Alto Networks
can scale with company growth. This role requires strong managerial experience, a commitment to coaching and developing others, superior organizational skills, strong stakeholder and changemanagement, and ability to meet tight deadlines and juggle multiple requests. Absolutely essential to this role is having managed others in an HR … EMEA. Provide leadership, coaching, and guidance to the EMEA HR Operations Team across areas including offboarding, employee data changes, compliance, employee lifecycle programs (performance management, compensation planning), leaves (PTO, sick leave, LOAs), time tracking and more. Work closely with the other regional HR Ops teams, EMEA People Business Partners … disrupt the tech, processes, current ways of working and procedures to optimize our service delivery and enhance the employee experience. Optimize day-to-day management of workday for the region with a strong focus on improving workday to strive for consistency across all EMEA countries. Strong partnership with the More ❯
ERP Change Manager role, working with a leading manufacturing business. Client Details I am working with a global manufacturing business to recruit an ERP Change Manager. This is a 12 month FTC, with mainly remote working (1 day onsite in Cheshire every fortnight). If you have experience … working on ERP transformation projects as a Change Manager then this may be the role for you! Description Create and implement a changemanagement plan to support user adoption of new processes and the ERP system. Ensure delivery aligns with the programme's plan, budget, and scope. … Support the Programme Manager and Business Lead by integrating change activities into the project plan. Work with stakeholders to ensure effective change strategies at all deployment sites. Collaborate with the Communications Coordinator to deliver a change communication plan. Manage the Training team and PMO & Communications Coordinator, ensuring More ❯
to client sites in the UK and across Europe is required. Allow us to introduce ourselves dss + is a leading provider of operations management consulting services with a purpose of saving lives and creating a sustainable future. dss + enables companies to build organisational and human capabilities, manage … risk, improve operations, achieve sustainability goals and operate more responsibly. By leveraging its DuPont heritage, deep industry and management expertise and diverse team, dss + consultants are on the ground and in the boardroom helping clients work safer, smarter and with purpose. dss + is an independent firm, with … digital natives who have a problem-solving mindset and a passion for what they do. Combining industry best practices, the latest thinking in operations management and proven methodologies developed within dss+. Our people optimize outcomes across a wide range of industries including Oil & Gas, Chemicals, Petrochemicals, Mining & Metals, Power More ❯
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
in creating real improvements in quality and productivity within our Customer Operations. The post holder will manage operational teams and successfully introduce and manage change by providing clear leadership and demonstrating flexibility and resilience. Provide clear leadership to direct reports, being able to act as a change catalyst … by demonstrating flexibility and agility, influencing others to think and work collaboratively, ensuring any change is introduced at pace in a positive manner, playing a key role in creating sustainable improvements in cost, performance efficiency and service delivery. This position is Hybrid Working and is open Bridge House and … for making sure KPIs are achieved and high quality services are delivered to all customers. Provide clear leadership, being able to act as a change catalyst by demonstrating flexibility and agility, influencing others to think and workcollaboratively, ensuring any change is introduced at pace in a positive manner More ❯
Skipton, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Skipton Building Society
software development and maintenance methods, tools and techniques. Experience in technology strategy, policies and standards, and industryregulations/constraints. A good appreciation of risk management, changemanagement, configuration management, reliability and safety methods and the use of metrics. A familiarity with both generic and specific recognised … industry bodies. Leadership skills in operational management, along with the energy to continually develop and grow. Expertise in coaching and mentoring colleagues in one or more areas of responsibility. A creative approach to identifying solutions that will deliver value to members and stakeholders. Strong communication skills in both formal More ❯
biggest financial markets, through transparent, precise and consistent execution, based on robust trading technology. We are looking for people who want to help us change the game, not just play it. LMAX Group fosters inclusive recruitment practices. We are an equal opportunity employer as we welcome everyone to our … need to be a leader to delivery teams, operations and data analytics. Requirements: Strong experience with ServiceNow integration with other applications. Experience with API management, middleware technologies, and integration tools (both scripted and out-of-box REST API and SOAP web services). Proficiency querying SQL databases and schemas. … would be beneficial. A strong desire to learn new technologies and passion for creating elegant and functional solutions. Good knowledge of ITIL processes (Incident Management, ChangeManagement, Problem Management, etc.). Open to commute 2-3 times to our headquarters in Shepard's Bush, London. Benefits More ❯
offices in over 40 countries. The Group has over 140,000 employees, offering services including corporate banking, commercial banking, retail banking, wealth management, investment banking, capital markets, personal and corporate trust, and transaction banking. The Project Promotion team is part of the IT Planning, Reporting and Administration department (IPR … ensure communication and liaison with Head Office (HO) in Tokyo, for both Bank and Securities, as well as accountability for EMEA Technology wide reporting, management of resourcing processes, management of asset processes and administration of wider planning processes including annual budget planning. The Infrastructure Portfolio is part of … plan, direct and govern the Infrastructure portfolio of investment and (in-scope) expense projects, ensuring quality, outcomes, timelines and cost requirements are met. The change being delivered could be both non-IT (including but not limited to creation of a new procedure or standard or new control(s); Redesign More ❯
times, increase self-service adoption, reduce hand-offs and identify next generation AI solutions to support our business success. You will have direct people management responsibilities for a varied, global team of professionals representing the IT Service Management function and will drive a continual improvement culture and mindset. … wider business areas. What You Will Do Lead a team of IT support professionals responsible for varied services covering the end to end service management process. Drive change transformation programs including process design, communication and end user adoption/cultural change initiatives. Lead incident, problem and change improvements and operational efficiencies. Own knowledge management enhancements. Identifying gaps, building learning plans and communication within the business. Own relationships with internal and external stakeholders, representing the IT service. Analyse organisational processes and procedures, developing process enhancement strategies. Collaborate with platform and product owners to streamline access, utilisation More ❯
About Comply365 Comply365 is a leading provider of Operational Content Management, Safety Management, and Training Management in the highly regulated industries of Aviation, Defense, and Rail. We provide a powerful combination of expertise and products underpinned by unified best practices, empowering airlines, rail, and defense organizations with … the most comprehensive product portfolio to elevate operational excellence and transform safety management and training, with closer integration of data across these domains. Comply365 ensures our customers' teams and assets are always geared for peak operational performance and unlocks unparalleled financial and operational gains through more streamlined, robust, and … ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required. Participate in the design, implementation, and management of workload automation initiatives. Adhere to ChangeManagement, Problem Management policies and familiarity with ITIL or other formalised IT operations foundations. More ❯