Head of Customer Implementation
- Location
- United Kingdom
This is a newly created role within our Customer Growth leadership team, sitting alongside Customer Success and Account Management. You’ll lead our Customer Onboarding and DevOps Architecture teams, own implementation performance across enterprise and mid-market customers, and shape how we work with Sales, Solutions Engineering … cross-functional attention. Work with our Alliances team to provide implementation guidance and quality oversight for key global partners. Lead and develop our Customer Onboarding and DevOps Architecture teams, building the technical expertise, coaching and career pathways each group needs to progress. WHAT YOU’LL ACHIEVE Build ...