Cambridge, Cambridgeshire, England, United Kingdom
The One Group
experienced Service Desk leader/Customer Service team Lead with a passion for motivating teams and driving service excellence? This is a fantastic opportunity for someone who thrives on coaching, developing people, and keeping a busy service desk running smoothly. Previous experience as a Service Desk Team Lead/Manager is essential! Role Style and Setup This role is first … Build strong relationships with stakeholders across the organisation Skills & Experience Required Proven experience managing or leading a busy IT/Customer Service Desk team Strong people leadership skills including coaching, motivating, and developing individuals Excellent communication skills and confidence engaging with stakeholders at all levels Ability to oversee service delivery and implement process improvements Within a reasonable commutable distance of More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Nigel Wright Group
Salesforce platform. You will be involved in planning, designing, leading, and delivering the growth and development of Salesforce, setting the standards for best practice around coding, repos and pipelines, coaching and mentoring junior members and engaging with users and stakeholders from across the organisation. You’ll be integral to the day-to-day management and development of the Salesforce environment … approach to Salesforce. Responsibilities Taking the lead in building clean, secure, and functionally rich Salesforce solutions that bring benefit to the business and its users. Actively leading, mentoring, and coaching members of the Salesforce team. Overseeing their workloads, development and performance leading to a well performing team. Leveraging your tech know-how, you uncover solutions for business needs that haven More ❯
of SQL, SharePoint, Web and Azure environments. Delivering deployments, platform upgrades and code releases in line with change processes. Proactively identifying and resolving infrastructure issues before they impact users. Coaching and guiding team members, acting as a trusted SME within Core Services and Platforms. Driving process improvement and technology innovation to keep systems modern, secure, and resilient. Collaborating with business … and administration . Strong knowledge of Azure services, identity management, SSO and MFA . A proven ability to troubleshoot complex technical issues in high-pressure environments. Experience leading projects, coaching others, and acting as a subject matter expert. A proactive, solutions-focused mindset, with excellent communication skills and stakeholder management. Apply now to speak with VIQU IT in confidence. Or More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
VIQU IT Recruitment
of SQL, SharePoint, Web and Azure environments. Delivering deployments, platform upgrades and code releases in line with change processes. Proactively identifying and resolving infrastructure issues before they impact users. Coaching and guiding team members, acting as a trusted SME within Core Services and Platforms. Driving process improvement and technology innovation to keep systems modern, secure, and resilient. Collaborating with business … and administration . Strong knowledge of Azure services, identity management, SSO and MFA . A proven ability to troubleshoot complex technical issues in high-pressure environments. Experience leading projects, coaching others, and acting as a subject matter expert. A proactive, solutions-focused mindset, with excellent communication skills and stakeholder management. Apply now to speak with VIQU IT in confidence. Or More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Harnham
value quickly. Steering multidisciplinary delivery squads (engineering, analytics, data science) to ensure quality and unblock progress. Driving adoption by embedding processes, measurement, and enablement so solutions land and last. Coaching and mentoring consultants, raising the bar on both technical and consulting craft. Growing accounts through outcomes, building trusted relationships and spotting opportunities. Your Background: Proven consulting experience leading data and … delivery backlogs. Value-driven, with a focus on adoption, operating models, and measurable outcomes. Strong communicator and facilitator: runs senior workshops, builds roadmaps, and tells a compelling story. Enjoys coaching and developing others, setting standards for delivery and consulting excellence. More ❯
value quickly. Steering multidisciplinary delivery squads (engineering, analytics, data science) to ensure quality and unblock progress. Driving adoption by embedding processes, measurement, and enablement so solutions land and last. Coaching and mentoring consultants, raising the bar on both technical and consulting craft. Growing accounts through outcomes, building trusted relationships and spotting opportunities. Your Background: Proven consulting experience leading data and … delivery backlogs. Value-driven, with a focus on adoption, operating models, and measurable outcomes. Strong communicator and facilitator: runs senior workshops, builds roadmaps, and tells a compelling story. Enjoys coaching and developing others, setting standards for delivery and consulting excellence. More ❯
relationships with senior client stakeholders, facilitating workshops, and aligning technical solutions with business goals Anticipating project risks, introducing contingency plans, and balancing the needs of clients, teams, and timelines Coaching junior consultants, providing feedback, and supporting their development through hands-on guidance Contributing to internal initiatives, sharing knowledge, and helping shape delivery best practices across the team In your first … months, success might look like: Leading the delivery of a data warehouse migration or greenfield build Coaching a junior consultant through their first project Receiving strong client feedback on your leadership and communication What you'll need to succeed We're looking for someone who brings deep technical expertise, leadership, and a commercial mindset. You might be a great fit More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Sparta Global Limited
work alongside enthusiastic professionals, receiving top-tier training and mentorship to hone your skills for success in both public and private sectors. Our commitment to designing impactful careers and coaching future leaders is evident in our over 10 prestigious awards in Learning & Development and Equality, Diversity & Inclusion. As a Top 20 Employer for Social Mobility and a proud B-Corp … technology and other solutions to meet their goals. As a Transformation and Change Analyst at Sparta Global, you will embark on a transformative development journey that combines academic learning, coaching, mentorship, real-world client projects, and continuous growth opportunities across a variety of industries and sectors. As you progress through client projects you will have the opportunity to gain further … in a fun and supportive environment that will not only challenge you but also develop your specialist capabilities ready to work on our clients' projects. Under the mentorship and coaching of seasoned professionals, you will become deployment ready in no time before starting on client site. What we're looking for This role would ideally suit someone with a passion More ❯
of other team members, meeting deadlines, proactively managing risks and delivering quality outcomes. A role model to those around you, you will live the values of the Firm daily, coaching and supporting the development of others. You are expected to have technical knowledge and experience to deliver some of the components of a Finance and/or GBS programme as … attention to detail, with the ability to storyboard and create high quality outputs Excellent problem solving, facilitation, and presentation skills Track record of line managing professional services staff, including coaching and developing staff What we look for: Core consulting skills: client management, analysis, presentation and facilitation, commerciality Technical skills: strong technical insight, practical knowledge and capability in your specialist field … Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others More ❯
ICP targeting and outbound strategy Lead, coach, and motivate a team of three SDRs to consistently meet or exceed monthly targets Conduct regular 1:1s, pipeline reviews, and call coaching sessions Build a high-performance culture based on accountability, learning and continuous improvement Report monthly to the CMO on both individual and team performance against targets Ensure all SDRs understand … personal targets Experience of leading or mentoring SDRs - formally or informally Strong communication skills, both verbal and written Collaborative team player with a passion for helping others succeed Excellent coaching skills and a desire to develop junior team members Familiarity with HubSpot or similar CRM tools Ambitious, results-oriented, and excited to scale a high-performing function The role is More ❯
Bristol, Avon, England, United Kingdom Hybrid / WFH Options
Gem Partnership Ltd
ICP targeting and outbound strategy Lead, coach, and motivate a team of three SDRs to consistently meet or exceed monthly targets Conduct regular 1:1s, pipeline reviews, and call coaching sessions Build a high-performance culture based on accountability, learning and continuous improvement Report monthly to the CMO on both individual and team performance against targets Ensure all SDRs understand … personal targets Experience of leading or mentoring SDRs - formally or informally Strong communication skills, both verbal and written Collaborative team player with a passion for helping others succeed Excellent coaching skills and a desire to develop junior team members Familiarity with HubSpot or similar CRM tools Ambitious, results-oriented, and excited to scale a high-performing function The role is More ❯
the fabric of SHL's business and culture(find out more about DEI and accessibility at SHL ) Employee benefits package that takes care of you and your family. Support, coaching, and on-the-job development to achieve career success A fun and flexible workplace where you'll be inspired to do your best work (find out moreLifeAtSHL ) The ability to … the fabric of SHL's business and culture(find out more about DEI and accessibility at SHL ) Employee benefits package that takes care of you and your family. Support, coaching, and on-the-job development to achieve career success A fun and flexible workplace where you'll be inspired to do your best work (find out moreLifeAtSHL ) The ability to More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
Euro London Appointments
specialists and senior specialists, reinforcing a culture of ownership, rigor, and delivery Monitor and improve case handling efficiency, FRT, resolution time, and overall support quality Conduct regular 1:1s, coaching sessions, and performance reviews with clarity and transparency Implement and reinforce global support workflows, documentation practices, SOPs, and case management standards Partner with Support Operations to adopt and roll out … productivity, and accountability at a regional or functional level Strong understanding of case management principles, support tooling, and SLA-driven operations Demonstrated success implementing performance improvement plans and structured coaching Excellent organizational and execution skills with a bias toward action and clarity Effective communicator, able to lead with transparency and inspire commitment to goals Familiarity with Salesforce, HubSpot, or similar More ❯
Solihull, West Midlands, England, United Kingdom Hybrid / WFH Options
Euro London
specialists and senior specialists, reinforcing a culture of ownership, rigor, and delivery Monitor and improve case handling efficiency, FRT, resolution time, and overall support quality Conduct regular 1:1s, coaching sessions, and performance reviews with clarity and transparency Implement and reinforce global support workflows, documentation practices, SOPs, and case management standards Partner with Support Operations to adopt and roll out … productivity, and accountability at a regional or functional level Strong understanding of case management principles, support tooling, and SLA-driven operations Demonstrated success implementing performance improvement plans and structured coaching Excellent organizational and execution skills with a bias toward action and clarity Effective communicator, able to lead with transparency and inspire commitment to goals Familiarity with Salesforce, HubSpot, or similar More ❯
assessing the threats to frontier systems and developing novel attacks - and engineering-oriented ones, such as building infrastructure for running evaluations. In this role, you'll receive mentorship and coaching from your manager and the technical leads on your team. You'll also regularly interact with world-famous researchers and other incredible staff, including alumni from Anthropic, DeepMind, OpenAI and … training knowledge Model evaluations knowledge AI safety research knowledge Security research knowledge Research problem selection Research science Written communication Verbal communication Teamwork Interpersonal skills Tackle challenging problems Learn through coachingMore ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
stakeholder landscape, you'll set the pace for delivery and collaborate with internal teams and external suppliers to achieve results. You'll also foster a high-performing team culture, coaching others to improve flow, quality, and ownership, while constructively addressing conflict. Beyond delivery, you'll champion continuous learning in project management, digital frameworks, and emerging technologies-mentoring others and helping … buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
stakeholder landscape, you'll set the pace for delivery and collaborate with internal teams and external suppliers to achieve results. You'll also foster a high-performing team culture, coaching others to improve flow, quality, and ownership, while constructively addressing conflict. Beyond delivery, you'll champion continuous learning in project management, digital frameworks, and emerging technologies-mentoring others and helping … buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
DWP Digital
stakeholder landscape, you'll set the pace for delivery and collaborate with internal teams and external suppliers to achieve results. You'll also foster a high-performing team culture, coaching others to improve flow, quality, and ownership, while constructively addressing conflict. Beyond delivery, you'll champion continuous learning in project management, digital frameworks, and emerging technologies-mentoring others and helping … buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. More ❯
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
DWP Digital
stakeholder landscape, you'll set the pace for delivery and collaborate with internal teams and external suppliers to achieve results. You'll also foster a high-performing team culture, coaching others to improve flow, quality, and ownership, while constructively addressing conflict. Beyond delivery, you'll champion continuous learning in project management, digital frameworks, and emerging technologies-mentoring others and helping … buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
stakeholder landscape, you'll set the pace for delivery and collaborate with internal teams and external suppliers to achieve results. You'll also foster a high-performing team culture, coaching others to improve flow, quality, and ownership, while constructively addressing conflict. Beyond delivery, you'll champion continuous learning in project management, digital frameworks, and emerging technologies-mentoring others and helping … buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. More ❯
the primary focus is on delivering greater value through technical consultancy, innovation, and executive engagement. This leader will manage a small team of 2–3 ECS Leads, providing guidance, coaching, and direction to enhance the quality and impact of services provided. In collaboration with internal teams across Mars Digital Technologies, Corporate Affairs, and Office Services, this role ensures seamless service … supervisory role. 5 years in customer-facing IT support or digital consultancy, including 3+ years directly supporting C-suite or senior VPs in a large, multinational environment. Demonstrated experience coaching or managing small technical teams and leading cross-functional project work. Proven ability to influence, negotiate, and communicate with senior stakeholders, adjusting approach for cultural and situational nuance. Fluent English More ❯
the primary focus is on delivering greater value through technical consultancy, innovation, and executive engagement. This leader will manage a small team of 2–3 ECS Leads, providing guidance, coaching, and direction to enhance the quality and impact of services provided. In collaboration with internal teams across Mars Digital Technologies, Corporate Affairs, and Office Services, this role ensures seamless service … supervisory role. 5 years in customer-facing IT support or digital consultancy, including 3+ years directly supporting C-suite or senior VPs in a large, multinational environment. Demonstrated experience coaching or managing small technical teams and leading cross-functional project work. Proven ability to influence, negotiate, and communicate with senior stakeholders, adjusting approach for cultural and situational nuance. Fluent English More ❯
the primary focus is on delivering greater value through technical consultancy, innovation, and executive engagement. This leader will manage a small team of 2–3 ECS Leads, providing guidance, coaching, and direction to enhance the quality and impact of services provided. In collaboration with internal teams across Mars Digital Technologies, Corporate Affairs, and Office Services, this role ensures seamless service … supervisory role. 5 years in customer-facing IT support or digital consultancy, including 3+ years directly supporting C-suite or senior VPs in a large, multinational environment. Demonstrated experience coaching or managing small technical teams and leading cross-functional project work. Proven ability to influence, negotiate, and communicate with senior stakeholders, adjusting approach for cultural and situational nuance. Fluent English More ❯
london (city of london), south east england, united kingdom
Mars
the primary focus is on delivering greater value through technical consultancy, innovation, and executive engagement. This leader will manage a small team of 2–3 ECS Leads, providing guidance, coaching, and direction to enhance the quality and impact of services provided. In collaboration with internal teams across Mars Digital Technologies, Corporate Affairs, and Office Services, this role ensures seamless service … supervisory role. 5 years in customer-facing IT support or digital consultancy, including 3+ years directly supporting C-suite or senior VPs in a large, multinational environment. Demonstrated experience coaching or managing small technical teams and leading cross-functional project work. Proven ability to influence, negotiate, and communicate with senior stakeholders, adjusting approach for cultural and situational nuance. Fluent English More ❯
the primary focus is on delivering greater value through technical consultancy, innovation, and executive engagement. This leader will manage a small team of 2–3 ECS Leads, providing guidance, coaching, and direction to enhance the quality and impact of services provided. In collaboration with internal teams across Mars Digital Technologies, Corporate Affairs, and Office Services, this role ensures seamless service … supervisory role. 5 years in customer-facing IT support or digital consultancy, including 3+ years directly supporting C-suite or senior VPs in a large, multinational environment. Demonstrated experience coaching or managing small technical teams and leading cross-functional project work. Proven ability to influence, negotiate, and communicate with senior stakeholders, adjusting approach for cultural and situational nuance. Fluent English More ❯