Disputes Manager - Senior Associate
- Location
- Bournemouth, England, United Kingdom
continuous improvement. Job responsibilities Lead daily dispute and chargeback operations to deliver service, quality, and control outcomes Manage team performance through goal setting, coaching, feedback, and development planning Monitor operational metrics and translate trends into clear actions and sustained improvements Resolve escalations and complex cases, ensuring timely decisions and effective … operational lead for disputes across Europe, supporting governance and stakeholder forums Required qualifications, capabilities, and skills Demonstrated people leadership experience, including coaching and performance management Experience managing operational workflows with defined service and quality measures Ability to analyze operational data, identify root causes, and implement corrective actions Experience handling escalations ...