Service Delivery Manager
- Hiring Organisation
- IT Search & Select
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £65,000 - £80,000 per annum
other financial institutions across the capital. We pride ourselves on exceptional client experience, operational maturity, and a service culture built around trust, responsiveness, and continuous improvement. As we expand our financial-sector portfolio, we’re seeking a Service Delivery Manager who can own client relationships, drive service excellence … relationships with senior stakeholders, including CTOs, Heads of Infrastructure, and Operations Directors. • Conduct regular service reviews, reporting on performance, incident trends, capacity, and improvement opportunities. • Work closely with technical teams to prioritise workloads, manage escalations, and ensure timely resolution of incidents and requests. • Drive continual service improvement ...