Templecombe, Somerset, South West, United Kingdom Hybrid / WFH Options
Morson Talent
292.94 per day PAYE or £400 per day Umbrella. Key Responsibilities Responsible for delivering on time, cost and quality Achieve successful service delivery - SLA achievement and high levels of customer satisfaction Define the Service or Support solution in accordance with customer requirements. Prepare price and proposal documentation and ensure support and services are fully represented during the bid … is to be completed in accordance with the Thales Integrated Business Planning process Have a good understanding of the Integrated Logistic Support function in order to ensure that all customer feedback is used to optimise all product articles and services Monitor overall performance of services, identifying areas for service expansion or product enhancement Ensure operations teams are aware of … changes and are prepared Present and report the Project progress and activities at all levels within the business and Customer arenas. Build service reports, conduct Service reporting and sponsor service delivery meetings Pull in additional resources when needed e.g. specialist teams or people for specific issues/opportunities Work with the client and operations teams to identify and manage More ❯
space industry, is seeking an experienced Systems Engineer to join their Modems and Software Defined Radio group. As a Systems Engineer, you will play a crucial role in taking customerrequirements from concept to delivery, working on a new product for the UK Ministry of Defence. This position is a 12 month contract with the probability of extension … and is based in Portsmouth. You will be required to spend around 60% of your time onsite. Key Responsibilities: - Generate system architecture designs and allocate customerrequirements to functional areas within the overall system - Develop sub-system specifications and Interface Control Documentation - Create test strategies, test campaigns, and test procedure documentation - Troubleshoot and investigate test failures Required Skills More ❯
are looking for The Post Production Support Specialist (PPSS) supports customers post go-live of the Charles River Investment Management Solution (CRIMS) implementation. Their contributions include defining new client requirements, configuring and tuning the application to the client's business and technical needs, training users, testing workflows and resolving issues. The Specialist will liaise with Charles River Technical Support … post go-live journey. Educate customers on the methodologies and functionality provided by CRIMS. Advise on best practices regarding the implementation and operation of CharlesRiver solutions and services. Evaluate customerrequirements to identify potential enhancements to Charles River solutions and services. Document and communicate product improvements as part of customer-specific requirements or in response to … trends in the marketplace. Responsible for maintaining a client issues list and status reporting. Train users on existing workflows Gather requirements for new asset classes, security types and/or business line Document requirements Works with Professional Services team to assign dedicated resources to accomplish deliverables Contribute to software quality by clearly communicating defects to Client Support and More ❯
of standard automotive control loops (e.g., speed, torque, temperature control etc). Configuring the CADET V14 software to suit the provided channels and interface components Configuring test sequences (to customer specs) within the highly flexible CADET V14 automation software Creation/modification of system configurations and software to achieve the desired range of functionality Working with 3rd party hardware … etc as part of integration into test cells and facilities. Performing test runs, gathering results Developing automation sequences using standard CADET editor tools Creating custom system functionality based on customerrequirements Following commissioning steps and checks Working with customers to achieve system functionality sign off Working with the commissioning manager and site managers to produce commissioning time schedules … Provide initial customer training in operation of the supplied system Undertake customer service calibration, fault finding and rectification visits Frequent work in conjunction with the in house test department Largely site based, both within the UK and world wide Customer service calls to Investigate system faults Customer calibration/maintenance visits Supporting both customers and overseas More ❯
Manage Operational/delivery issues & escalations Ensure continuous communication & coordination with client in the event of issue/escalation Ensure SLA/SLO attainment & process compliance along with high customer satisfaction Act as first point of escalation for the day-to-day functioning of delivery operations team Handling escalations- identifying the gap, preparing action plans, and driving towards resolution … s/CIP’s and drive those towards achieving the desired goal Define & maintain a governance model, best practices & operating procedures Driving & ensuring seamless transition of new service/customer to operations team (if any) Actively participate in Service Operations Meetings, Service Quality Review governance Provides leadership & direction to Delivery team in complex problems and creates innovative solutions Facilitates … performance on a daily/weekly basis and continually improve them efficiently and effectively Ensure that the productivity goals for the team are met, including service level, utilization, and customer satisfaction Customer Relationship Management Acts as a trusted security advisor to the clients Interlock with Management to define operations strategy and action plan based on Customer feedback More ❯
Lead for Microsoft Dynamics & Power Platform. This role is responsible for generating pipeline, leading presales, and growing our UK&I business and partnerships. It requires cross-industry collaboration, understanding customerrequirements, and designing innovative Microsoft Dynamics and Power Platform solutions. The ideal candidate will have experience in a similar role, with extensive expertise in Microsoft Business Applications, and … aligned with our Microsoft Business Applications and overall company strategy. Collaborate with internal teams to understand market trends and identify opportunities. Qualify leads, facilitate discovery workshops, and understand client requirements to craft tailored proposals. Leverage your network to generate leads. Respond to procurement processes (RFI, RFP, etc.). Build trusted relationships by understanding client pain points. Design and present … you'll bring: 7+ years in business development, pre-sales, solution architecture, or consulting within Microsoft Business Applications. Exceptional stakeholder management and communication skills. Deep knowledge of Microsoft Dynamics (Customer Service, Sales, Customer Insights), Power Platform, and Copilot. Existing network with Microsoft and enterprise clients. Proven leadership in managing pre-sales teams and engagements. Experience managing a vendor More ❯
New Malden, London, United Kingdom Hybrid / WFH Options
SmartSourcing PLC
internationally deployed command and control solutions. Benefits: Flexible and hybrid working options Compressed working schedule Private health care Performance bonus. Your Mission in the Company: Capture, interpret and develop customerrequirements Produce technical documentation in accordance with company/customer procedures Specify, design and test solutions for PLC control systems Manage data communications with third party equipment … from multiple design formats such as Block Diagrams, Flow Charts or Pseudo Code Validate software designs through analysis and test Support the preparation of contract changes and proposals Essential Requirements: Eligible for SC Clearance (minimum 5 years UK residency). Single UK citizenship 5+ years in a PLC engineering environment Design and integration of large-scale PLC Control Systems More ❯
Watford, Hertfordshire, United Kingdom Hybrid / WFH Options
Seiko Epson Corporation
role; this is a functional position. Given the importance of adaptability in modern living, this position offers three days of remote work per week. What will you do: Analyze customerrequirements and translate them into technical/functional specifications that can be understood by the business community or used by professional IT developers. Identify the best solutions through … functional knowledge of MS Dynamics, with prior exposure to development. Ability to interpret data and troubleshoot problems with an understanding of relational databases. Ability to translate and review business requirements, identify issues, and generate solutions to complex problems while establishing good SOPs. Preferably, full project lifecycle experience. Numerate, detail-oriented, analytical, logical problem-solver with excellent verbal and written … and manage time effectively to meet targets and deadlines. Proficient with Microsoft Office Suite. We are keen to hear from you even if you don't match all listed requirements, but you identify with our brand and passion for innovation. What we offer: Our heritage: We aspire to be an indispensable company, trusted worldwide for our commitment to openness More ❯
with a focus on designing and developing tailored IT Managed Service Solutions to meet the unique needs of our clients. In this role, you will delve into understanding client requirements and create tailored solutions that effectively address their specific business challenges. Collaborating closely with clients and internal teams, you will be responsible for ensuring proposed solutions align with industry … an example for Service Architects & Designers in terms of work ethics, engagement, and integrity. Support and mentor more junior team members. Qualification Participate in the evaluation of opportunities and customerrequirements against Computacenter's capabilities and strengths. Participate in customer-specific campaigns, coordination of marketing support, ensuring Computacenter brand compliance. Support Sales to develop and implement an … design team. Accountable for adherence to the established processes (incl. all appropriate documentation/artifacts and approval gateways) within the services solution design team. Analysis and effective management of requirements and mapping against core Computacenter capabilities. Development of IT managed service solutions aligned to standards where possible, and effectively managing variation from standard. Accountable for overall deal cost and More ❯
Colchester, Essex, United Kingdom Hybrid / WFH Options
Computacenter AG & Co. oHG
with a focus on designing and developing tailored IT Managed Service Solutions to meet the unique needs of our clients. In this role, you will delve into understanding client requirements and create tailored solutions that effectively address their specific business challenges. Collaborating closely with clients and internal teams, you will be responsible for ensuring proposed solutions align with industry … an example for Service Architects & Designers in terms of work ethics, engagement, and integrity. Support and mentor more junior team members. Qualification Participate in the evaluation of opportunities and customerrequirements against Computacenter's capabilities and strengths. Participate in customer-specific campaigns, coordination of marketing support, ensuring Computacenter brand compliance. Support Sales to develop and implement an … design team. Accountable for adherence to the established processes (incl. all appropriate documentation/artifacts and approval gateways) within the services solution design team. Analysis and effective management of requirements and mapping against core Computacenter capabilities. Development of IT managed service solutions aligned to standards where possible, and effectively managing variation from standard. Accountable for overall deal cost and More ❯
expected to work independently in our fast-paced environment.If you are smart, hard-working, proactive, diligent, and adaptable and willing to learn then you will succeed here. Responsibilities Understand customerrequirements and integrate Varonis solutions into the customer's environment. Present technical information about Varonis' products and services, and conduct product demonstrations. Manage all phases of product … articulate the importance of Data Security and evangelize Varonis as the leader in the Data Security market to end-users of all levels. Percent of travel varies by territory. Requirements Candidates must have fluency in English and one or more of the following: Dutch/Flemish, Italian, Spanish, French, and German. Bachelor's Degree or equivalent from a four … year College or Technical School OR equivalent experience. Experience in a customer facing role. Ability to discuss highly technical concepts to all audiences, ranging from non-technical to executive level technical decision makers. Extensive knowledge of Microsoft software including operating systems and Active Directory. Understanding of security hardware and software. Strong written, oral, and presentation skills. IT Security experience More ❯
Services Solution Architect (SSA) is to: Engage professionally with potential clients, articulate the value of service design and service solutions to their business. Identify their needs and influence their requirements through proposals, white papers and dialogue. Work collaboratively within campaigns and assist in the development of capture plans alongside sales & marketing and within the customer space to develop … customer service solutions. Create user and business value in services design and deliver architecture for service provision that ensures consistent delivery and excellent user experience. Provide expert advice to shape the development of systems/equipment, and develop their support strategy, for optimal through-life cost and customer experience Provide expert advice to identify and develop transversal enablers … within these and allied areas across business segments. Core Tasks and Responsibilities Own and deliver complex service solutions Look for value creation outside the companies' boundaries and adopt the customer's perspective Leading as service solution architect shaping opportunities with clients, capture leads, programme managers and bid teams in order to create a winning solution that supports the value More ❯
of Boeing developed and COTS systems/software from third parties. Deployment of software configuration processes and the execution of process controls. The upfront development, interpretation and understanding of Customer requirements. The planning and implementation of Configuration and Data Management. Support the deployment of a standardised configuration management process throughout the organisation. Identify risks, issues and opportunities and support … with developing the standardisation of configuration tool sets (including security and access) to meet company requirements. Interfaces with Boeing bid and programme teams to drive the company configuration management requirements into contract initiation and review. Provide input to Supplier Statements of Work for Configuration and Data Management proposals. Provide input to the company budgetary/forecast cycle relating to … configuration management activities. Data Management Specific: Tracks and report data transmissions, monitoring adherence to company and regulatory data configuration and contractual requirements. Tracking and processing of customer contracted data and supplier data deliverables. Responsible for ensuring adherence to Export Compliance, Manufacturing License Agreement (MLA's), Security and Intellectual Property regulations and Boeing information protection processes. Supports audits and reviews More ❯
Gloucester, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
Consultant Gloucester Up to £35k SC clearance preferred (must be eligible if not currently cleared) ROLE PURPOSE You will play a pivotal role in understanding our clients' unique technology requirements and designing and implementing tailored solutions to meet their needs. You will collaborate with clients and our partners technical experts to ensure the successful deployment of IT solutions. This … technical demos to prospective clients. Technical Expertise: Demonstrate an understanding of IT infrastructure, networks, cloud computing, cybersecurity, and software applications to recommend appropriate solutions to clients. Understanding a customers requirements and translating them into business language and solutions. Solution Design: Collaborate with technical experts (vendors and in-house team) through to design custom technology solutions that align with the … Technical Expertise : Foundational knowledge in relevant technologies, systems, or software (e.g., networking, operating systems, hardware, coding languages, or cloud platforms). Problem-Solving Abilities : Capacity to diagnose and troubleshoot customer technical challenges effectively. IT Proficiency: Familiarity with productivity tools (e.g., Microsoft Office, project management software) and basic IT support tasks. Willingness to Learn: A genuine interest in developing technical More ❯
Consultant Gloucester Up to £35k SC clearance preferred (must be eligible if not currently cleared) ROLE PURPOSE You will play a pivotal role in understanding our clients' unique technology requirements and designing and implementing tailored solutions to meet their needs. You will collaborate with clients and our partners technical experts to ensure the successful deployment of IT solutions. This … technical demos to prospective clients. Technical Expertise: Demonstrate an understanding of IT infrastructure, networks, cloud computing, cybersecurity, and software applications to recommend appropriate solutions to clients. Understanding a customers requirements and translating them into business language and solutions. Solution Design: Collaborate with technical experts (vendors and in-house team) through to design custom technology solutions that align with the … Technical Expertise : Foundational knowledge in relevant technologies, systems, or software (e.g., networking, operating systems, hardware, coding languages, or cloud platforms). Problem-Solving Abilities : Capacity to diagnose and troubleshoot customer technical challenges effectively. IT Proficiency: Familiarity with productivity tools (e.g., Microsoft Office, project management software) and basic IT support tasks. Willingness to Learn: A genuine interest in developing technical More ❯
Cambridge, Cambridgeshire, England, United Kingdom
Mayflower Recruitment Limited
code base; collaborating with others in a geographically distributed team You can work independently Key Duties and Responsibilities The successful candidate will: Develop new features and products working from customer requirements. Produce clean, maintainable, and well tested code (primarily in C#). Employ best practices (and help to maintain them through technical reviews and mentoring). Analyze problems discovered … by QA or product support and develop solutions. Minimum Education/Certification Requirements and Experience A first-class or upper second-class honors degree in Computer Science, Engineering, Science or Mathematics (or related field) Significant professional software development experience and experience of modern software development methodologies. Preferred Qualifications and Skills Successful candidates must have A high level of technical … Excellent communication and interpersonal skills Ability to learn quickly and to collaborate with others in a geographically distributed team Experience in the following would be advantageous (but are not requirements) Experience of large-scale commercial software development Profiling and optimization SQL Server Containers (e.g. Docker) and container orchestration (e.g. Kubernetes) Mayflower is acting as an Employment Agency in relation More ❯
overseeing the professional installation of communication and ancillary equipment, whilst also getting involved when required. This role includes leading and developing a vehicle installation team while ensuring compliance with customerrequirements and industry standards. Additionally, the role will require travel to customer sites across the UK and potentially overseas to support projects when required. Key Responsibilities Vehicle … to obtain the business. Produce and maintain supporting publications, including installation guides and specifications. Installation & Quality Assurance Perform high-quality installations of communications and associated equipment in line with customer requirements. Ensure all installations meet professional sign-off standards, adhering to safety and compliance regulations. Troubleshoot and resolve installation-related issues to maintain operational effectiveness. Travel to customerMore ❯
confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to : Head of Customer Value Enablement Location : WeWork Waterloo (SE1 7ND), London, UK (Hybrid - twice a week in the office) Comp: Up to £70k (base) + Commission Plan + Growth Shares + UK … implementation projects are successfully delivered. You will have a deep understanding of architecture discipline, processes, concepts, and best practices, you will be skilled in the analysis and investigation of customerrequirements to inform design decisions regarding the use and deployment of the iProov solution. The Solutions Architect role can enjoy a flexible working approach and will report to … the Head of Customer Value Enablement. Role & Responsibilities Proactive and self-motivated project manager with the ability to successfully lead and oversee complex client projects independently. Accurately scope out and communicate the project implementation plan to the customer. Educate customers on iProov's products, integration techniques and best practices. Proactively drive the implementation of iProov's products following iProov More ❯
with internal departments such as Engineering, Production, Supply Chain, Service, and Customers is essential. The role is responsible for executing quality assurance strategies aligned with established standards, regulations, and customer expectations. Key Responsibilities: Provide general support to the Quality Assurance department in all quality-related matters. Assist with third-party and customer audits, including the implementation of corrective … actions. Manage the internal audit programme, perform internal audits, and oversee corrective actions. Maintain the Quality Management System, including inspection and test data and quality records. Support resolution of customer complaints in collaboration with the Quality team. Create and maintain Quality Plans to ensure compliance with contract requirements throughout the product lifecycle. Oversee calibration processes and manage items … Participate in change management activities such as Engineering Change Orders (ECOs) and New Product Introduction (NPI). Review and approve deviations and variation requests, ensuring compliance with internal and customer requirements. Ensure test procedures and records are updated to reflect changes from approved engineering modifications. Attributes: Proactive and self-motivated, with the ability to work independently and collaboratively. Strong More ❯
overseeing the professional installation of communication and ancillary equipment, whilst also getting involved when required. This role includes leading and developing a vehicle installation team while ensuring compliance with customerrequirements and industry standards. Additionally, the role will require travel to customer sites across the UK and potentially overseas to support projects when required. Key Responsibilities Vehicle … to obtain the business. Produce and maintain supporting publications, including installation guides and specifications. Installation & Quality Assurance Perform high-quality installations of communications and associated equipment in line with customer requirements. Ensure all installations meet professional sign-off standards, adhering to safety and compliance regulations. Troubleshoot and resolve installation-related issues to maintain operational effectiveness. Travel to customerMore ❯
talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive service excellence. The ideal candidate will … Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales teams, and third-party service providers to ensure consistent service delivery. Responsible for the selection, onboarding, and management of service partners , ensuring … competitiveness. Establish and monitor performance KPIs for service partners , driving ongoing improvement in service quality. Support the development of service partner management processes and evaluation mechanisms. Service Performance Management & Customer Support Monitor key service performance indicators (KPIs) and promote data-driven continuous improvement. Participate in customer meetings, responsible for communicating and reporting service KPIs, and providing improvement proposals More ❯
talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive service excellence. The ideal candidate will … Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales teams, and third-party service providers to ensure consistent service delivery. Responsible for the selection, onboarding, and management of service partners , ensuring … competitiveness. Establish and monitor performance KPIs for service partners , driving ongoing improvement in service quality. Support the development of service partner management processes and evaluation mechanisms. Service Performance Management & Customer Support Monitor key service performance indicators (KPIs) and promote data-driven continuous improvement. Participate in customer meetings, responsible for communicating and reporting service KPIs, and providing improvement proposals More ❯
Lisburn, Northern Ireland, United Kingdom Hybrid / WFH Options
Camlin
solving difficult problems. As of now, Camlin operates in over 20 countries worldwide.🌐 Project Manager – New Product Introduction WHAT TO EXPECT DAY TO DAY We are looking for a customer-focused Project Manager to lead the planning and delivery of New Product Introduction (NPI) projects. This role is essential in driving the success of complex product development initiatives—from … concept through to launch—while ensuring alignment with customer needs and business objectives. In this role, you will be the primary point of contact between our teams and our customers, ensuring transparency, timely updates, and the delivery of high-quality, innovative solutions. You’ll coordinate cross-functional teams (hardware, software, design, operations) to ensure smooth execution across all phases … capture, concept development, prototyping, validation, and operational readiness. KEY RESPONSIBILITUES: Lead the end-to-end management of NPI projects, ensuring they are delivered on time, within budget, and to customer expectations. Act as the central liaison between internal teams and external stakeholders, ensuring customerrequirements are fully understood and integrated throughout the project lifecycle. Develop, maintain, and More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
HSO Enterprise Solutions GmbH
other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. Job Title: Senior Customer Engagement Functional Consultant Location: Hybrid working, Mainland UK based with travel to client sites as and when required. Reports to: CE Services Director Job Purpose: The Dynamics CE Senior … Functional Consultant is a core team member of our customer delivery of D365 CE solutions. You will be heavily involved in the technical solution design, developing, and leading the implementation of Dynamics CE solutions for our clients. You will be required to work in all areas of the project lifecycle from RFP and Tender through to Implementation and post … To provide senior functional consultancy across a diverse range of Dynamics CE projects giving input to the whole implementation life cycle. Liaise with clients to analyse business procedure, clarify customerrequirements, and determine the scope of existing software. Interface effectively with other members of the delivery team and the Solution Architect to ensure that the CE solution meets More ❯
a Product Manager. Your responsibility is to breathe life into your product by connecting the vision & direction defined in the product roadmap with the realities of software engineering and customer environments. You will work alongside Business Analysts and your technical leads to develop a deep understanding of the customer, the product, and the tech stack to be able … The most important success indicators are pride in your work and an interest in diving deep into complicated problems. Typical tasks in this role will include: Capture and document customerrequirements, including business process analysis, technical analysis, etc. Develop and maintain a prioritized product backlog, ensuring it reflects stakeholder needs and business value. Work closely with the development … units of value. Collaborate with engineering, product management, UX, and other Motorola teams. Communicate product updates, progress, and risks to stakeholders. Participate in and lead engineering SCRUM ceremonies. Basic Requirements Skills & competencies: A high level of communication skills - written and verbal. A high level of technical understanding - with the ability to communicate complex technical information to both technical and More ❯