101 to 125 of 852 Customer Requirements Jobs in the UK

to join our Technology Hub at our Waterlooville site. Reporting to the Contract Director, this role will have high levels of autonomy to develop customer relationships and collaborate to provide innovative technical solutions to current or potential customer problems. The incumbent will work closely with the Technology Hub … application if this is a requirement. Responsibilities: Responsible for key account relationships and support to Technology Hub projects and bids through the understanding of customer requirements and collaboration with the customer to identify technical solutions and product improvements. Act as a point of contact for new opportunities … and new customer requirements. Be the interface between Serco legal/commercial/finance and technical/bid teams to ensure the right technical solutions are presented for optimum customer satisfaction with acceptable business performance. Maintain customer accounts and tracking of opportunities to support the ongoing business More ❯

product backlogs, ensuring that the most valuable work is prioritised and delivered to customers and internal stakeholders. This position requires a strong understanding of customer personas, business needs, and data-driven decision-making. The ideal candidate will be adept at communicating product requirements set by the Product Management … play a key role in supporting the development lifecycle and ensuring high-quality standards for product enhancements. Responsibilities: Act as the voice of the customer, translating product requirements from the Product Management team into actionable Epics, Features, and User Stories. Own and manage the various product backlogs, ensuring … work is prioritised based on business value and customer impact. Collaborate with development teams to refine and estimate user stories, ensuring clear acceptance criteria and well-defined personas. Ensure all user stories include precise acceptance criteria to facilitate development and automated testing. Partner with the development team to refine More ❯

team. You will be responsible for specification of phased arrays, which will involve specification writing, system simulation and algorithm development Role: Create detailed system requirements based on customer requirements Make sure requirements meet all relevant regulatory standards Define RF system board layout floorplan and layout strategies More ❯

status reporting, risk and issue management People management including team leadership and staff development Lead workshops and interviews with key stakeholders to understand the customer's business and IT requirements and the related system landscape and operating model. Create system and solution architectures that meet the customer requirements and are compliant with Enterprise Architecture principles Develop solution architectures which are coherent with both security & service architecture and cost or commercial constraints/requirements Consult with customers, understand their concerns and develop hypothesis based on findings that can be customer tested Suggest recommendations and … plan Define and integrate digital solutions into an organisation's strategy and vision Prepare and lead (as necessary or as part of a team) customer presentations, outlining recommended solution architectures and benefits Develop and contribute to thought leadership around architecture and solution offerings and related value propositions Technically lead More ❯

of contact for customers in the field of audio and video. Provide technical support for pre-sales technical consultation and PoC verification services, maintain customer relationships, and assist the business team in achieving their goals. Support the architecture team in analyzing customers' media business technology architecture and identifying their … and case studies for international markets, such as OTT, social media, gaming, education, and business. Understand industry solutions and combine customers' business and technical requirements with the features of Tencent's audio and video products. Help customers achieve their goal and values. Effectively communicate the customer requirements and industry requirements to product development team. Actively participate in public online and offline product/industry presentations to share Tencent's media product capabilities, industry experience, and insights. Enhance the influence of Tencent's Cloud Media Services, strengthen and establish Tencent's industry customer network in More ❯

The ideal candidate will have experience within an omni-channel e-commerce environment and a technical appreciation for the ecommerce ecosystem to satisfy app customer requirements. Responsibilities Gather requirements and lead the app product from an internal perspective to deliver the best customer experience Work with the … and drive this relationship to create value, ensuring timely delivery and alignment with business goals Collaborate with IT and other internal stakeholders to balance customer experience with internal requirements and capabilities Work alongside the customer team to ensuring a seamless experience across all customer touch points … Maintain and manage integrations with internal and external systems and troubleshoot problems Optimise and own the continuous improvement of the app based on data - customer insight, direct and cross functional feedback Own the app store requirements including reviews and community management Attract, engage and retain customers through proactive More ❯

responsible for both new customers and renewals, with a focus on owning our largest or most complex customers. You will work closely with each customer to ensure we are meeting their needs, and they are getting the most out of our platform. This means taking them from requirement refinement … will be expected to feed into process or product improvement projects to support the continuous improvement of the department. Responsibilities Take ownership of a customer portfolio, predominantly formed of significant andenterprise account customers, or those with higher complexity schemes. Gather and document customer requirements, producing detailed designs … thataddress specific customer needs while adhering to best practices. Consult customers into solutions that help them to achieve their overall projectgoals, ensuring feasibility of requirements can be delivered within our technology. Configure OneHub to meet customer requirements. Guide Customers through Customer Acceptance Testing (CAT) phase, ensuringseamless More ❯

a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As the Sr. Manager, Customer Success at Vanta, you will build and lead our upmarket Customer Success motion in the EMEA region, shaping the customer experience for … our Upmarket customers, driving strategic engagement, and fostering cross-functional collaboration. The mission of the Customer Success team is to ensure our customers achieve their desired outcomes and maximize the value they receive from our products. We aim to build strong, lasting relationships and drive long-term customer success and retention. This role fits into fulfilling this mission by leading the Upmarket Customer Success efforts in EMEA, setting the standard for customer experience, driving strategic engagement, and ensuring cross-functional alignment. What you'll do as the Sr, Manager, Customer Success at Vanta: Set More ❯

businesses with plans to extend even more! Key Duties and Responsibilities Working closely with the Commercial, Technical & Operations Teams you will be responsible for customer onboarding into both businesses. Initially you will be reviewing the existing customer onboarding processes, identifying areas for improvement to enhance customer satisfaction … and retention. Assist in developing, documenting, and refining the customer onboarding processes to ensure a seamless & efficient experience for new & existing clients. Managing the end-to-end customer onboarding process and gathering customer requirements to coordinating with internal teams for integration setup and providing training and … onboarding and integration and maintaining clear communication and alignment throughout. Provide ongoing support to customers post-integration, troubleshooting issues, addressing inquiries, and ensuring overall customer satisfaction. Collaborating with cross-functional teams, including Commercial and Operations, to escalate and resolve technical issues or product-related challenges encountered during the onboarding More ❯

BigCommerce, EKM, Shopify and many more, to direct integrations with the likes of DPD, Royal Mail Click & Drop and MetaPack. Whilst weve experienced 200% Customer Business Growth we know the true potential of our market and wed love to bring you on to the team to support us as … Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More Full Time - Permanent Values/Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Award-Winning ERP SaaS provider powering SME retail Your Background/Skills: Software Implementation, Software Demonstration …/Training, Customer Support, Excellent Communication The forefront of technology in the eCommerce, retail, and logistics sectors. With over 20 years of experience under our belt, we provide solutions to put businesses in full control of their day-to-day operations. We focus on creating, implementing, and supporting business More ❯

EKM, Shopify and many more, to direct integrations with the likes of DPD, Royal Mail Click & Drop and MetaPack. Whilst we’ve experienced 200% Customer Business Growth we know the true potential of our market and we’d love to bring you on to the team to support us … Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More… Full Time - Permanent Values/Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Award-Winning ERP SaaS provider powering SME retail Your Background/Skills: Software Implementation, Software Demonstration …/Training, Customer Support, Excellent Communication The forefront of technology in the eCommerce, retail, and logistics sectors. With over 20 years of experience under our belt, we provide solutions to put businesses in full control of their day-to-day operations. We focus on creating, implementing, and supporting business More ❯

relationships with stakeholders to enable the effective delivery of Business Analysis services. Identify the Guidewire (CC/PC/BC) product customization/configuration requirements from the customer and the deviation from Out Of the Box (OOTB) and guide the business/technical teams for implementation. Review, evaluate … and support solutions to ensure that they satisfy the requirements and specifications in line with IT Governance Standards. Perform research on the feasibility of change to enable the Product Owner/SME to have confidence that the proposed solution will solve the identified problem or opportunity. Model the business … the business process to clarify the impacts of proposed solutions to establish costs, risk and options and make appropriate recommendations. Experience in documenting the customer requirements and prepare User Stories and conceptual sprint plans. Your Profile: Business Analyst with strong experience in Insurance domain and experience in any More ❯

relationships with stakeholders to enable the effective delivery of Business Analysis services. Identify the Guidewire (CC/PC/BC) product customization/configuration requirements from the customer and the deviation from Out Of the Box (OOTB) and guide the business/technical teams for implementation. Review, evaluate … and support solutions to ensure that they satisfy the requirements and specifications in line with IT Governance Standards. Perform research on the feasibility of change to enable the Product Owner/SME to have confidence that the proposed solution will solve the identified problem or opportunity. Model the business … the business process to clarify the impacts of proposed solutions to establish costs, risk and options and make appropriate recommendations. Experience in documenting the customer requirements and prepare User Stories and conceptual sprint plans. Your Profile: Business Analyst with strong experience in Insurance domain and experience in any More ❯

offers you: Job scope/summary: To support our growth, we are looking for a ServiceNow Senior Technical Consultant , who can straddle both business requirements and technology implementations to deliver IT Service Management solutions for Germany. The Senior Technical Consultant role is one of the core components in all … complex development approaches in collaboration with business analysts and functional consultants. Act as a trusted Technical Advisor/Expert. Implement complex functionalities to meet customer requirements using the front-end and back-end capabilities of ServiceNow platform. Implement complex integrations between ServiceNow and external systems, whether on cloud … consultants. Working relationships: Internal ServiceNow Solution Consultants. ServiceNow Project Managers. ServiceNow Architects Junior and confirmed ServiceNow Technical Consultants. External Main stakeholders such as CTOs, customer architects Customer developers and IT technical staff. ServiceNow support team and Technical Experts. What you bring with you: Education (degree) and professional experience More ❯

the Bid database. Responsibilities Production of all bid collateral and documentation. Working with internal groups to ensure accurate solutions are proposed that meet the customer’s requirements and are within the PTS guidelines. Ensuring a thorough understanding of customer requirements as detailed in any client supplied More ❯

the Bid database. Responsibilities Production of all bid collateral and documentation. Working with internal groups to ensure accurate solutions are proposed that meet the customer’s requirements and are within the PTS guidelines. Ensuring a thorough understanding of customer requirements as detailed in any client supplied More ❯

technical assistance and supervision to other project team members. Conduct Workshops, and work with the Business Analyst and\or Technical Consultant to translate the customer requirements into a working solution. Provide business and technical support to the customer during the implementation phase. Consult and assist customer with fine-tuning the application functionality and service optimization to meet customer's service business objectives. Consult and assist customer or third-party integrator to develop CRM\ERP interfaces to our products' APIs. Provide technical training to the customer technical staff. Provide on-site support to … customer during the testing and go-live phases to ensure a successful deployment. Act as subject matter expert throughout the life cycle of the project. Required Skills and Qualifications At least 4 years' experience in Professional Services or similar client facing roles in a client/vendor relationship. At More ❯

the Maintenance and Repair of equipment used on large distribution vehicles. Our customers are even busier than ever before, so providing high levels of customer care is paramount for the success of our business as well as all of our employees. Duties and Responsibilities Installation, servicing and repair of … enhance service delivery to MFS customers. Ensure relevant safety checks are carried out on the company van on a daily basis. Maintain product and customer requirements knowledge to meet ISO9002 standards at all times. Liaise with central control and/or the service centre regarding job start and … completion times, downtime and overtime authorisation; cost updates and customer purchase orders. Complete all relevant paperwork and online (PDA) requirements enabling central control and invoicing to maintain a high standard of customer interface - keeping the customer informed. Assist with planning of installations and undertake installations and More ❯

more. This is not a sales role; instead, it offers you the opportunity to serve as the primary technical advisor and 'voice of the customer' for organizations ranging from start-ups to Fortune 500 enterprises. Within the Enterprise Support team, Sr. TAMs contribute significantly to ensuring the success of … on the AWS platform. Serving as a Strategic or Industry expert, Sr. TAMs offer guidance on the entire journey of AWS services and the customer's architecture. This support extends to addressing strategy-related queries, aiding in project and launch planning, and resolving operational challenges. Sr. TAMs actively engage … Make recommendations on how new AWS offerings fit in the company strategy and architecture Complete analysis and present periodic reviews of operational performance to customer Provide detailed reviews of service disruptions, metrics, and detailed pre-launch planning Champion and advocate for customer requirements within AWS (e.g., feature More ❯

Business Development Director - Contact Centre Date: Wednesday, January 22, 2025 City: Remote Country: United Kingdom Working time: Full-time Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK … care. Role Summary The Business Development Director will spearhead the divisional growth initiatives. A Leadership role responsible for planning and executing strategies that increase customer base and drive business growth. Deliver in-year revenue, Total Contract Value targets and exit pipeline requirements as agreed with the Divisional Managing … Division and ensure there is a "one team" approach to Business Development between the Division and Growth. Understand Maximus capabilities and assess them against customer requirements/needs, identifying gaps and implementing strategies to address these. Contribute as a senior member of the Business Development & Division Management Teams More ❯

Product Manager to join their growing team. This is an exciting chance to oversee the entire product lifecycle, ensuring that their offerings align with customer needs, industry trends, and cutting-edge technologies. Key Responsibilities: Product Strategy & Development Take ownership of the product portfolio, defining and executing the product roadmap … in line with business objectives. Conduct market research to identify customer requirements and industry trends. Collaborate with engineering and R&D teams to create and enhance products. Prioritise product features based on customer feedback, feasibility, and business impact. Ensure all products comply with industry standards, certifications, and … go-to-market strategies. Collaborate with sales and marketing teams to create compelling promotional materials. Support key sales initiatives by conducting product demonstrations. Stakeholder & Customer Engagement Gather customer feedback and translate insights into product improvements. Build strong relationships with distributors, integrators, and key clients. Act as the product More ❯

and continuously learn and improve. Key Responsibilities: Be the QA engineer in the triage squad, a centralised place to manage a priority list of customer issues Ensure the customer issues raised are fixed and meet the quality expectations and customer requirements Work directly with the customer … Identify and define opportunities for improvement, measurements for those improvements, and the implementation and roll out process to ensure that overall quality standards and customer expectations are met or exceeded Ensure solutions are robust and fully tested before they're shipped Build and maintain QA reporting capabilities Provide support … and technology people but above all be innovative Experience in contributing to three amigos sessions and adding value to enhance the quality of the requirements What do you get in return? 25 days annual leave rising to 30 State of the art city centre offices Access to a range More ❯

a dedicated and ambitious consultant who is passionate about developing solutions for customers. You'll be a key member of the wider team delivering customer funded consultancy and projects focussed on system integrations and automation for Payroll and HR solutions. Your role will focus on working with clients to … design and implement API integrations between the Zellis Intelligence Platform (MS Azure) and other customer systems and processes, as well as design, develop and support Power Automate flows. You will be a subject matter expert in these areas, leading both design and delivery workstreams. You will have significant experience … through to use acceptance testing and handover. You will be a passionate advocate for Data, Automation and Analytics, and regularly support Sales, Commercial and Customer Success Managers in pre-sales discussions to promote the capabilities of the practice. Key success measures for the role include deliver quality work on More ❯

Deployment & Ramp-up Engineer, Mechatronics & Sustainable Packaging Customer Experience Job ID: Amazon EU SARL (UK Branch) - D67 Amazon is at the forefront of innovation within the space of fulfillment technology and robotics. We are seeking an innovative and solutions-oriented Operations Engineer to be a part of our global … effort to develop and deliver the next generation of world-class technology systems inside our fulfillment centers. In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our customer needs and represent their voice through the entire products' lifecycle … from product development, to deployment, to support & service), embodying Amazon's leadership principle: Customer Obsession. We raise the bar on the readiness of new technologies in deployment and on the performance of those already in production; our mission is to transform "stand-alone work-cells" into "end-to-end More ❯

Technician to join our Christchurch site! You will be following process instructions, drawing, test and repair schedules, to assemble, test and repair product and customer returns, to the requirements of the quality management system, and to achieve company and customer requirements Location: Christchurch UK Benefits: Paid … and hand tools Repair and test product utilizing test procedures, drawings, specialized tooling, fixtures measuring equipment and hand tools, incorporating ECN as required Evaluate customer returns to determine repair actions required to satisfy customer requirement and product build standard Fault find product to sub-assembly level utilizing drawings … at required interval to verify accuracy of work. May final inspect product to relevant dispatch processes and sign release paperwork prior to delivery to customer Provides training and support to others as required Comply with all Health and safety requirements. Perform work to current standard routines and QMS. Maintain More ❯