You will need to login before you can apply for a job. Sr. Ops Engineer, MSP-CX DR, Mechatronics & Sustainable Packaging Customer Experience DESCRIPTION Amazon is at the forefront of innovation within the space of fulfillment technology and robotics. We are seeking an innovative and solutions-oriented Operations Engineer … effort to develop and deliver the next generation of world-class technology systems inside our fulfillment centers in Europe. In the Mechatronics & Sustainable Packaging Customer Experience (MSP-CX) organization, we have the unique role and privilege to work backwards from our customer needs and represent their voice through … the entire products' lifecycle (from product development, to deployment, to support & service), embodying Amazon's leadership principle: Customer Obsession. We raise the bar on the readiness of new technologies in deployment and on the performance of those already in production; our mission is to transform "stand-alone work-cells More ❯
Job Summary This key leadership position will be responsible for developing and executing the end-to-end XScale business strategy and meaningfully improving our customer share in this key space including: Market strategy Product definition Customer targeting (in partnership with JV investors) Stage-Gate process governance Customer … to be an expert in data center opportunities, bringing in new ideas and perspectives to ensure adaptability and agility to flex to market and customer demands and needs. Responsibilities Market Strategy & Pace Define and execute the market strategy for the xScale unit to anticipate customer demand, market trends … and business growth objectives Drive strategic initiatives that ensure competitive advantage and industry leadership in the xScale space Define customer targeting strategy; ensuring product/market fit of multiple customer segments (hyperscale, service provider, global enterprise) Set the strategic direction and pace for global growth as informed by More ❯
Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive service … of preventive maintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales teams, and third-party service providers to ensure consistent service delivery. Responsible for the selection, onboarding, and … KPIs for service partners , driving ongoing improvement in service quality. Support the development of service partner management processes and evaluation mechanisms. Service Performance Management & Customer Support Monitor key service performance indicators (KPIs) and promote data-driven continuous improvement. Participate in customer meetings, responsible for communicating and reporting service More ❯
Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive service … of preventive maintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales teams, and third-party service providers to ensure consistent service delivery. Responsible for the selection, onboarding, and … KPIs for service partners , driving ongoing improvement in service quality. Support the development of service partner management processes and evaluation mechanisms. Service Performance Management & Customer Support Monitor key service performance indicators (KPIs) and promote data-driven continuous improvement. Participate in customer meetings, responsible for communicating and reporting service More ❯
Thatcham, Berkshire, United Kingdom Hybrid / WFH Options
Cyberfort Group
policies and operational procedures. Our Head of Cloud solutions is also instrumental in creating and implementing best in class solutions that meet and exceed customerrequirements across managed Public, Private and Hybrid Cloud platforms (inc. SaaS, PaaS and IaaS). This role would suit a strategic thinker with … a deep technical background, a strong focus on customer-centric solutions, and the ability to inspire and guide teams to deliver exceptional outcomes. Reporting directly into the CDO the Head of Cloud solutions works cross functionally across the business including Cloud Engineering, Service Operations, Sales, Marketing and Finance teams … solutions that differentiate the company in the market and demonstrate its expertise. Acting as the technical subject matter expert and trusted advisor throughout the customer lifecycle, ensuring a deep understanding of their business objectives and technical requirements. Identifying areas to optimise solution costs and increase revenue through clients solution More ❯
Glasgow, Renfrewshire, United Kingdom Hybrid / WFH Options
ENGINEERINGUK
applications adopting the latest state-of-the-art toolsets. Training will be provided where required to equip you with the skills necessary to develop requirements, architectures, designs and HDL code for controls firmware applications essential for the protection and monitoring of nuclear propulsion plant. In addition, you will be … specific reasons, on average three days per week. What you will be doing: You will follow a DevOps-based firmware development lifecycle to deliver customerrequirements by: Developing high-level firmware requirements using DOORS Creating architectural designs Defining low level requirements and detailed designs Writing VHDL … digital electronics design Experienced in programmable logic device design Experienced in real-time systems Awareness of safety-critical development constraints (e.g. IEC62566) Behavioural Competencies: Customer focus Priority setting Interpersonal and communication skills Conflict management Timely decision making Planning and organising own and others' work Dealing with ambiguity We're More ❯
Salford, England, United Kingdom Hybrid / WFH Options
TalkTalk Business
the full TalkTalk Business portfolio, build strong client relationships, and identify opportunities to expand account value. You’ll collaborate across teams to deliver excellent customer experiences, reduce churn, and grow our customer base through upselling, cross-selling, and lead generation. Your team will also conduct account reviews and … whitespace analysis to increase product adoption and maximise customer value. Responsibilities The responsibilities for the role include, but are not limited to: Build and maintain strong, long-term relationships with key decision-makers and influencers across your account base, from C-level down. Conduct regular strategy and status meetings … selling. Convert leads into qualified opportunities, secure referrals, and close deals from a well-managed pipeline. Act as the primary point of contact for customerrequirements and projects, positioning yourself as a trusted advisor. Collaborate with internal teams (e.g. Commercial, Pre-Sales, Customer Services) to deliver seamless More ❯
Salford, south east england, united kingdom Hybrid / WFH Options
TalkTalk Business
the full TalkTalk Business portfolio, build strong client relationships, and identify opportunities to expand account value. You’ll collaborate across teams to deliver excellent customer experiences, reduce churn, and grow our customer base through upselling, cross-selling, and lead generation. Your team will also conduct account reviews and … whitespace analysis to increase product adoption and maximise customer value. Responsibilities The responsibilities for the role include, but are not limited to: Build and maintain strong, long-term relationships with key decision-makers and influencers across your account base, from C-level down. Conduct regular strategy and status meetings … selling. Convert leads into qualified opportunities, secure referrals, and close deals from a well-managed pipeline. Act as the primary point of contact for customerrequirements and projects, positioning yourself as a trusted advisor. Collaborate with internal teams (e.g. Commercial, Pre-Sales, Customer Services) to deliver seamless More ❯
people to join us. At Vorboss, we do the right thing-no matter what. Our unwavering focus on engineering excellence and unrivalled commitment to customer service is trusted by the most important organisations across the UK and Europe in the technology, pharmaceutical, financial, and e-commerce industries. We're … of connectivity solutions for customers. As a key member of the commercial team, you will apply your technical expertise to develop and deliver tailored customer solutions while working cross-functionally with sales, channel, partnerships, and network teams. Key responsibilities: Attend customer meetings with the sales team to understand … customerrequirements, address questions, and deliver solutions. Assist the sales team in qualifying new opportunities and identifying upselling possibilities. Provide coaching and feedback to the sales team to enhance their technical knowledge and sales skills, ensuring they are equipped to effectively communicate product benefits and address customerMore ❯
capable of obtaining Security Clearance to work with UK public sector organisations. Key responsibilities: Lead workshops and interviews with key stakeholders to understand the customer's business and IT requirements and the related system landscape and operating model. Create system and solution architectures that meet the customerrequirements and are compliant with Enterprise Architecture principles. Develop solution architectures which have a wider appreciation and coherence with both security & service architecture and cost or commercial constraints/requirements. Consult with customers to understand their concerns and develop hypothesis-based findings that can be customer tested … recommendations and benefits and delivery plan on a page. Define and integrate digital solutions into an organisation's strategy and vision. Prepare and lead customer presentations outlining recommended solution architectures and benefits. Contribute to and develop thought leadership around architecture and solution offerings and contribute to related value propositions. More ❯
for their business. If you're passionate about designing and building leading edge, high-performing data solutions that support business models and help drive customer's future growth, this is the role for you. Your responsibilities will include: Solution Design: Understand and elaborate customer vision and Architect cloud … needs following Microsoft, Ascent and industry best practice. Data Modelling & Design: Build and evolve conceptual, logical, and physical enterprise data models. Data Products: Elaborate customerrequirements into actionable backlog items ready for engineering by the development team into artefacts like data pipelines, notebooks, models, visualizations, etc. Stakeholder Management … to date with advancements in the data ecosystem, particularly within the Microsoft technology stack, and mentoring delivery teams on best practices. Data Governance: Understand customer data governance requirements and how to address them in solution architecture and operational processes. Key Responsibilities Solution Architecture: Design solutions that meet clients More ❯
for their business. If you're passionate about designing and building leading edge, high-performing data solutions that support business models and help drive customer's future growth, this is the role for you. Your responsibilities will include: Solution Design: Understand and elaborate customer vision and Architect cloud … needs following Microsoft, Ascent and industry best practice. Data Modelling & Design: Build and evolve conceptual, logical, and physical enterprise data models. Data Products: Elaborate customerrequirements into actionable backlog items ready for engineering by the development team into artefacts like data pipelines, notebooks, models, visualizations, etc. Stakeholder Management … to date with advancements in the data ecosystem, particularly within the Microsoft technology stack, and mentoring delivery teams on best practices. Data Governance: Understand customer data governance requirements and how to address them in solution architecture and operational processes. Key Responsibilities Solution Architecture: Design solutions that meet clients More ❯
Platform. This role is responsible for generating pipeline, leading presales, and growing our UK&I business and partnerships. It requires cross-industry collaboration, understanding customerrequirements, and designing innovative Microsoft Dynamics and Power Platform solutions. The ideal candidate will have experience in a similar role, with extensive expertise … Applications and overall company strategy. Collaborate with internal teams to understand market trends and identify opportunities. Qualify leads, facilitate discovery workshops, and understand client requirements to craft tailored proposals. Leverage your network to generate leads. Respond to procurement processes (RFI, RFP, etc.). Build trusted relationships by understanding client … in business development, pre-sales, solution architecture, or consulting within Microsoft Business Applications. Exceptional stakeholder management and communication skills. Deep knowledge of Microsoft Dynamics (Customer Service, Sales, Customer Insights), Power Platform, and Copilot. Existing network with Microsoft and enterprise clients. Proven leadership in managing pre-sales teams and More ❯
work intimately with customers to recommend products and solutions for new and existing applications. They identify new applications, requirement modifications and enhancements to meet customer specifications and conduct on-site installation and service of product. They are responsible for all technical aspects of the sales cycle for potential application … of company products to meet customer needs, including identifying opportunities; determining solutions; creating demand; preparing detailed product specifications and technical marketing support; ensuring high quality and timely project execution and conducting follow-up technical support. They also approve operational quality of systems and equipment. Serve as the technical liaison … between the customer and TE, building relationships with key engineering contacts and decision-makers Collaborate with customers to recommend products and solutions for new and existing applications Provide technical support and consulting services, ensuring customerrequirements are met with TE solutions Manage technical deliverables for customerMore ❯
work intimately with customers to recommend products and solutions for new and existing applications. They identify new applications, requirement modifications and enhancements to meet customer specifications and conduct on-site installation and service of product and are responsible for all technical aspects of the sales cycle for potential application … of company products to meet customer needs, including identifying opportunities; determining solutions; creating demand; preparing detailed product specifications and technical marketing support; ensuring high quality and timely project execution and conducting follow-up technical support. They also approve operational quality of systems and equipment. Serve as the technical liaison … between the customer and TE, building relationships with key engineering contacts and decision-makers Collaborate with customers to recommend products and solutions for new and existing applications Provide technical support and consulting services, ensuring customerrequirements are met with TE solutions Manage technical deliverables for customerMore ❯
formerly FinancialForce) delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company's Professional Services Automation (PSA), Customer Success, and ERP solutions-delivered on Salesforce's … leading cloud platform-provide services businesses with the intelligence and agility to deliver high-quality services, elevate customer experiences and accelerate growth. Headquartered in Austin, Texas with offices around the world, Certinia is backed by Haveli Investments, General Atlantic and Salesforce Ventures. For more information, visit . THE ROLE … architectural best practices. They possess a deep knowledge of the Certinia product and roadmap and have the ability to make it digestible for our customer's business users. They should have an expert level understanding of how Certinia products operate within the cloud infrastructure. This individual should have strong More ❯
role requires you to be self-sufficient and self-motivated engineering professional with extensive satellite solutions design experience who is expected to oversee all requirements and dependencies of tasks allocated to them. As a Solutions Architect you will be required to develop solutions to meet specific International Government customerrequirements utilising either existing or newly developed hardware, product configurations and/or services, and must collaborate with functional teams outside of International Government as needed to bring new hardware and services into operation. You will also be required to develop written engineering content for inclusion into commercial … Specification, documentation and implementation of hardware solutions for mobile and fixed satellite services and particularly the Inmarsat GX satellite service Development and build of customer solutions prior to handing over to the operations team for in life support. Provide engineering level technical support to the ongoing operations of the More ❯
Amazon Web Service engineers, Service Teams, Technical Account Managers and customers to ensure the appropriate handling, timely resolution and escalation of support cases and customer asks. Liaise with customers during service disruptions to understand and assist in mitigating business impact. Access and learn how to use customer account … tools to draw insights and address customer asks. Compile cloud services operational and cost analysis periodic customer reviews. Learn on the job to become an expert in AWS by deepening your skills in cloud computing through certification and training. Deliver introductory customer technical enablement sessions such as … lunch and learns. Champion and advocate for customerrequirements within AWS (e.g. feature request). Participate alongside Technical Account Managers in customer requested meetings. Coordinate and liaise with internal technical teams and specialists to help customers achieve support outcomes. Available during non-business hours to handle urgent More ❯
components. Software Savvy: Develop and edit software code for PCBs and PLCs. Circuit Wizard: Design electrical circuits and control panels, including wiring and cabling. Customer Focused: Translate customerrequirements into detailed electronics specifications. Testing Pro: Prepare test procedures and ensure traceability of results. Documentation Expert: Produce comprehensive More ❯
DE23 8NX, Derby, Derbyshire, United Kingdom Hybrid / WFH Options
Rolls Royce
products adopting the latest state-of-the-art toolsets. Training will be provided where required to equip you with the skills necessary to develop requirements, architectures and designs for controls applications essential for the protection and monitoring of nuclear propulsion plant. In addition to design activities, you will be … at your best - wherever and whenever you work. What you'll be doing: You will follow a process driven Hardware development lifecycle to deliver customerrequirements by:Developing high-level hardware design requirements using DOORS,Architecting Hardware solutions,Defining low level requirements and detailed designs,Designing … in digital electronics design,Experienced in programmable logic device design,Experienced in real-time systemsAwareness of safety-critical development constraints (e.g. IEC62566), Behavioural Competencies Customer focusPriority settingInterpersonal and communication skillsConflict managementTimely decision makingPlanning and organising own and others' workDealing with ambiguity We're an equal opportunities employer. We're More ❯
creating value for our customers and our business.You'll be instrumental in developing a market-leading John Lewis Financial Services omnichannel experience that cultivates customer preference and loyalty, enabling us to reach our targets.You are a vital member of a collaborative, multi-skilled squad. Together, you will explore, design … prototype, test, and develop end-to-end customer solutions. You will also address customer pain points, directly enhancing the Financial Services customer experience.Within the broader digital product plan, you will work independently and quickly. Your focus will be on supporting team goals relating to our Global Credit … value stream. This stream includes various products like Credit Cards, Travel Money and Loans. You will use your passion, agility, and pace to manage requirements from start to finish. Salary range - £48,500.00 - £74,000.00 Contract type - This position is a fixed term contract until May 2026 Working pattern More ❯
in depth understanding of, and be compliant to all processes and policies relating to the development of proposals. Participate in strategy calls to discuss customerrequirements and identify discrepancies in customer information. Perform quality control edits on all documents and participate in the finalization of documents and … distribution to the customer and internal departments. Update and maintain corporate databases as required and ensure accurate information is included in tracking reports. May participate in training/coaching/mentoring new staff. May participate in customer meetings. Participates in department initiatives. Perform all other duties as assigned. More ❯
providing bespoke technical solutions for customers and SME on all Radio Engineering. Role Includes: Design and build of bespoke technical solutions in line with customer requirements. Provide Technical assurance to customers. Preparation CODEPLUGS/FLEET Plans for customerrequirements (Motorola & Hytera). Installation, Troubleshooting and maintenance of … Hytera, Motorola, Tait, Simoco, Kenwood and Icom Site Maintenance and servicing Faults Management with log analysis, defects debug and work around responsibility Business support: customer needs analysis and customer presentation of new products Involved in providing Technical Support to the communication systems in major contracts Skills and Experience More ❯
providing bespoke technical solutions for customers and SME on all Radio Engineering. Role Includes: Design and build of bespoke technical solutions in line with customer requirements. Provide Technical assurance to customers. Preparation CODEPLUGS/FLEET Plans for customerrequirements (Motorola & Hytera). Installation, Troubleshooting and maintenance of … Hytera, Motorola, Tait, Simoco, Kenwood and Icom Site Maintenance and servicing Faults Management with log analysis, defects debug and work around responsibility Business support: customer needs analysis and customer presentation of new products Involved in providing Technical Support to the communication systems in major contracts Skills and Experience More ❯
about our role: We are seeking an Implementation Advisor to join our team in EMEA London team . You will focus on analysis of customerrequirements and support and lead customers through successful implementations as well as training stakeholders and producing creative solutions based on customers’ requirements. This … Risk Management), are tech savvy, and possess strong analytical skills. Some of the things you get to do as a System Implementation Advisor: User requirements gathering Liaise with internal resources, customer resources, and third parties as needed Work across teams to support Protecht.ERM client implementation & provide interactive dashboards … and reports based on client requirements Perform implementations for internal stakeholders Build customer-facing artifacts like presentations, project plans, data schemas, migration guides, and long-term success plans Build forms and workflow rules in Protecht.ERM Help design and implement improvements to clients’ configurations of Protecht.ERM Deliver Protecht.ERM training More ❯