London, South East, England, United Kingdom Hybrid / WFH Options
Mexa Solutions LTD
ITSupportEngineer – 1st Line/2nd Line Support £28,000 - £30,000 | Fully Remote (UK-based) You're the person people call when tech goes wrong, and the one they thank when it's back up and running. You’ve got the 1st and 2nd line support basics nailed, and now you’re … looking for a fully remote role where you can support a wide range of users, get involved in the Microsoft 365 stack, and keep sharpening your skills. This is your chance to join a well-established internal IT team, supporting both colleagues and external partners across the UK. You’ll be managing everything from new starter setups and … user queries to device management and M365 admin, all while working from home. What’s in it for you? Salary : £28,000 - £30,000 Location : Fully remote (UK-based), ideally within reach of London, but flexible Variety : 1st and 2nd line support across a broad and modern tech environment Microsoft Stack : Get hands-on with Azure AD, SharePoint More ❯
ITSupportEngineer with 1 st and 2 nd Level Support Our Client is a very successful bank with offices across Europe and the Middle East. The Client is looking to recruit a 1st & 2nd Line ITSupportEngineer for the Bank’s Mayfair London office. You will have at least 3 to … years experience of 1 st and 2 nd Level Support as an Engineer. Covering a range of various duties from; Desktop and Mobile support, to supporting our 150 + User base with 5-days a week onsite support with very limited to zero working from home, AV Support and other IT side-desk tasks. Your … role will also allow you to work and learn from our Infrastructure, Communications, iSeries and Development Teams ?" semi-involved with various streams of IT work for 2024 (new imaging process ?" new ITSM tool ?" and many more projects coming in 2024). Main skills for the position: Required to cover onsite ITSupport ?" Monday to Friday between our More ❯
2nd Line ITSupportEngineer London Up to £35,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology. They are seeking … a 2nd Line ITSupportEngineer to provide first and second-line technical support and maintenance on-site for their clients across London. Essential Requirements of the 2nd Line ITSupportEngineer: 3+ years in an ITsupport role with robust 2nd line support capabilities, including diagnosing and resolving issues … Desktop, Office 365, and Active Directory, including implementation and administration of AD, GPO, and RDS. Knowledgeable about cloud services, including Azure, Exchange, SharePoint, OneDrive Experience with Intune and implementing IT solutions, along with basic networking knowledge and an understanding of switches, firewalls, TCP/IP, and routing. Excellent communication abilities. Hold a full UK driving license with access to More ❯
On-Site ITSupportEngineer Role: On-Site ITSupportEngineer Industry: Sports/Entertainment Specialism(s): Microsoft Technical Support, Networking, Office365, Azure, 1st Line, Helpdesk, MacOS, IT Infrastructure Type: Contract, Inside IR35 Location: Stevenage Pay Rate: £140 - £160 per day Duration: 3 Months Start Date: ASAP/Immediate On-Site ITSupportEngineer CPS Group UK are delighted to be working with a leading organisation to hire an interim On-Site ITSupportEngineer for an initial 3-month duration. Role Requirements * Provide technical on-site, user facing support across multiple local sites * Provide 1st Line on-site technical IT infrastructure support * Support hardware issues and fixes (e.g. desktop, laptop printers, mobile) * Communicate effectively with the customer and manage technical queries in line with company standards and SLA's * Prioritise, and resolve technical queries and service requests * Work closely with users (floor-walking) and support stakeholders of all levels with IT-centric issues Required Skills & Experience * Demonstrable experience More ❯
On-Site ITSupportEngineer Role: On-Site ITSupportEngineer Industry: Sports/Entertainment Specialism(s): Microsoft Technical Support, Intune, Networking, Office365, Azure, Bespoke Applications, MacOS, IT Infrastructure Type: Contract, Inside IR35 Location: West London Pay Rate: £150 - £188 per day Duration: 3 Months Start Date: ASAP/Immediate On-Site … ITSupportEngineer CPS Group UK are delighted to be working with a leading organisation to hire an interim On-Site ITSupportEngineer for an initial 3-month duration. Role Requirements * Provide technical on-site, user facing support across multiple local sites * Provide 1st & 2nd Line on-site technical IT infrastructure … support * Support hardware issues and fixes (e.g. desktop, laptop printers, mobile) * Communicate effectively with the customer and manage technical queries in line with company standards and SLA's * Prioritise, and resolve technical queries and service requests * Work closely with users (floor-walking) and support stakeholders of all levels with IT-centric issues Required Skills & Experience * Demonstrable More ❯
West Sussex, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
2nd Line ITSupportEngineer - Horsham - £35,000 - Hybrid After Probation! Role : 2nd Line ITSupportEngineer Area : Horsham Salary : £30,000 - £35,000 - Hybrid After Probation! Interviewing Immediately - Please apply ASAP! A market leading client are looking to add an 2nd line supportengineer to join their every dynamic IT … and now Server 2022. The Senior Management Team fully believes in developing professionals and not just working within your comfort zone. You will get exposure to all lines of support and various projects. This is an outstanding opportunity for a IT professional to catapult their IT careers! Personality is key. We are looking for someone who has … Training Programme ** Pension ** Paid for certifications ** Free Parking Microsoft, Windows Server, Exchange, Office 365, Azure, Active Directory, VMware, 1st line, first Line, 2nd line, second line, SharePoint, Networking, Firewall, Support, Project owen . smith @ intechnologygroup. com 0118 228 6480 07704 160 518 Interviewing Immediately - Please apply ASAP! Built on a foundation of industry-leading technology, a world-class team More ❯
Job Title: ITSupportEngineer Location: Maldon, Essex Salary: Up to £36,000 DOEAre you looking to build your IT career with a company that genuinely values its people? Our client, a well-established and friendly IT Solutions company based in Maldon, Essex, is looking for an ITSupportEngineer to join … their expanding team. It's a relaxed, supportive place to work with a real focus on staff development - including structured training plans and plenty of opportunities to gain industry-recognised certifications.The Role:You'll be part of the Service Desk team providing remote technical support to a wide range of clients, as well as visiting client sites to … deliver face-to-face support when needed. It's a varied, customer-facing role ideal for someone who enjoys solving problems and building relationships. Key Responsibilities: * Provide 1st and 2nd line support via phone, email, and remote tools* Visit client sites to deliver hands-on ITsupport and troubleshooting* Diagnose and resolve hardware, software, and More ❯
IT 3rd Line SupportEngineer - £35,000/£38,000 - Hull Principal IT are proud to be supporting an MSP in Hull who provide IT services and digital support to health care providers that are looking for an IT 3rd line engineer to join their team. In this role you will play … a vital part in supporting their future strategy. They are looking for someone who thrives in a fast-paced environment, loves troubleshooting, and has a passion for IT that extends beyond the screen. You will provide a range of 2nd & 3rd line technical support services for the organisations server and network infrastructure, including hardware and software support … and virtualisation and will also have experience of supporting network infrastructure and wireless connectivity in a large corporate setting. As this role is both technical and operational you will support the day-to-day running of the IT Servers and Networks to agreed service levels and installation of new hardware and systems when required with participation as a More ❯
IT 3rd Line SupportEngineer - £35,000/£38,000 - Hull Principal IT are proud to be supporting an MSP in Hull who provide IT services and digital support to health care providers that are looking for an IT 3rd line engineer to join their team. In this role you will play … a vital part in supporting their future strategy. They are looking for someone who thrives in a fast-paced environment, loves troubleshooting, and has a passion for IT that extends beyond the screen. You will provide a range of 2nd & 3rd line technical support services for the organisations server and network infrastructure, including hardware and software support … and virtualisation and will also have experience of supporting network infrastructure and wireless connectivity in a large corporate setting. As this role is both technical and operational you will support the day-to-day running of the IT Servers and Networks to agreed service levels and installation of new hardware and systems when required with participation as a More ❯
On-Site ITSupport EngineerRole: On-Site ITSupport EngineerIndustry: Sports/EntertainmentSpecialism(s): Microsoft Technical Support, Intune, Networking, Office365, Azure, Bespoke Applications, MacOS, IT InfrastructureType: Contract, Inside IR35Location: West LondonPay Rate: £150 - £188 per dayDuration: 3 MonthsStart Date: ASAP/ImmediateOn-Site ITSupport EngineerCPS Group UK are delighted to be … working with a leading organisation to hire an interim On-Site ITSupportEngineer for an initial 3-month duration.Role Requirements* Provide technical on-site, user facing support across multiple local sites* Provide 1st & 2nd Line on-site technical IT infrastructure support* Support hardware issues and fixes (e.g. desktop, laptop printers, mobile)* Communicate … the customer and manage technical queries in line with company standards and SLA's* Prioritise, and resolve technical queries and service requests* Work closely with users (floor-walking) and support stakeholders of all levels with IT-centric issuesRequired Skills & Experience* Demonstrable experience working as an on-site, user-facing ITSupportEngineer* Strong working knowledge More ❯
Job Title: 1st Line SupportEngineer Location: Wirral (Full-Time Onsite) Industry: Managed Service Provider (MSP) Salary: £25-28k per annum (DOE) About the Role: We are looking for a proactive and customer-focused 1st Line SupportEngineer to join our clients growing team based in the Wirral. As part of a dynamic Managed Service … Provider, you will be the first point of contact for our clients, providing technical support and troubleshooting across a wide range of IT systems and services. This is a full-time onsite position, ideal for someone who thrives in a fast-paced, team-oriented environment and is passionate about delivering high-quality IT support. Key Responsibilities: Serve … as the first point of contact for clients via phone, email, and ticketing system Log, manage, and resolve 1st (some 2nd) line technical support issues within agreed SLAs Diagnose and troubleshoot hardware, software, and network issues Escalate more complex issues to 2nd and 3rd line support when necessary Provide excellent customer service and maintain a positive client experience More ❯
Are you ready to take the next step in your career as a Level 2 ITSupportEngineer? Join one of the world's leading IT services, consulting, and business solutions organization. Founded in 1968, the company consistently ranks among the top global IT service providers. With a presence in over 50 countries, the company … has built a reputation for delivering high-quality technology services across industries including banking, healthcare, telecommunications, and retail. The leading consultancy firm is looking for a skilled Level 2 ITSupportEngineer to join on a 6-month contract to provide hands-on desktop support, manage device imaging and installations, and troubleshoot hardware, software, and network … issues across a mixed environment. Want to be part of a team that thrives in excellence? Feel free to reach out and apply today! Key Responsibilities: Provide support for desktops, laptops, printers, and peripherals Re-image devices and configure applications Troubleshoot Windows OS, hardware, and enterprise apps Coordinate vendor support for hardware issues Document incidents/resolutions in More ❯
Are you ready to take the next step in your career as a Level 2 ITSupportEngineer? Join one of the world's leading IT services, consulting, and business solutions organization. Founded in 1968, the company consistently ranks among the top global IT service providers. With a presence in over 50 countries, the company … has built a reputation for delivering high-quality technology services across industries including banking, healthcare, telecommunications, and retail. The leading consultancy firm is looking for a skilled Level 2 ITSupportEngineer to join on a 6-month contract to provide hands-on desktop support, manage device imaging and installations, and troubleshoot hardware, software, and network … issues across a mixed environment. Want to be part of a team that thrives in excellence? Feel free to reach out and apply today! Key Responsibilities: Provide support for desktops, laptops, printers, and peripherals Re-image devices and configure applications Troubleshoot Windows OS, hardware, and enterprise apps Coordinate vendor support for hardware issues Document incidents/resolutions in More ❯
MCS Group is delighted to be working with a leading retail organisation based in Belfast, a major player in their market, as they look to recruit an ITSupportEngineer to strengthen their on-site and remote support function across the UK and Ireland. This is a fantastic opportunity to join a well-established IT team where you'll play a key role in supporting infrastructure and retail systems across a wide geographic footprint. Key Responsibilities: Provide 1st and 2nd line support, managing service desk tickets and delivering both on-site and remote assistance. Support Windows Server environments () in physical and virtualised setups. Troubleshoot and maintain hardware and software across multiple sites … including printers, tablets, smartphones, and peripheral devices. Maintain and support EPOS, eCommerce, Sage, and CCTV systems in retail environments Support company applications including Microsoft 365, ERP systems, and telephony platforms. Carry out user administration for Office 365. What We're Looking For: Experience in an ITSupport or End User Support role in a fast More ❯
2nd Line ITSupportEngineer - Solihull - £25K-£30K A 2nd Line ITSupportEngineer with good working knowledge of Windows server, Offfice 365, and general network troubleshooting is required to join a close-knit MSP to support their school-based clients. DBS checks will be undertaken before starting this role. This is an … supporting by the wider team from the head office. No two days are the same, visiting different sites mainly around Solihull and surrounding areas. Key Skills Required: Previous escalation support Windows Server administration & troubleshooting Office 365 Admin, Exchange Active Directory General networking troubleshooting - TCP/IP, DNS, DHCP Mobile device support - iOS/Android Full UK Drivers licence … a customer-facing role working with a approachable, friendly and supportive management team. As a business, they are company-wide a team of 15 who encourage active learning and support their staff to develop towards their goals through on the job and online learning. Roles and responsibilities: Serve as the IT technical support contact for your designated More ❯
Coventry, West Midlands, West Midlands (County), United Kingdom
Michael Page
This is a fantastic opportunity for an ITSupportEngineer to join a rapidly-expanding IT Service Provider as they scale following a range of exciting client acquisitions. The role will be support-focused, where you will get the chance to work daily with a wide variety of the most cutting-edge technologies, and really … up-skill yourself within the field of ITSupport within an MSP. Client Details Michael Page are proud to once again be the exclusive recruitment partner for this growing Managed Service Provider, as they continue to offer expert technology solutions to a growing client base across the UK. The business are still family-owned, and have the combination … well-established team, that really thrives within a collaborative, close-knit culture that promotes an environment that really gets the best out of its technical specialists. Description As the ITSupportEngineer, you will sit within the Helpdesk team, providing expert 2nd and 3rd Line level technical support project services for the company's customer base. More ❯
Are you ready to take the next step in your career as a Level 2 ITSupportEngineer? Join one of the world's leading IT services, consulting, and business solutions organization. Founded in 1968, the company consistently ranks among the top global IT service providers. With a presence in over 50 countries, the company … has built a reputation for delivering high-quality technology services across industries including banking, healthcare, telecommunications, and retail. The leading consultancy firm is looking for 3 skilled Level 2 ITSupport Engineers to join on a 6-month contract to provide hands-on desktop support, manage device imaging and installations, and troubleshoot hardware, software, and network issues … across a mixed environment. Want to be part of a team that thrives in excellence? Feel free to reach out and apply today! Key Responsibilities: Provide support for desktops, laptops, printers, and peripherals Re-image devices and configure applications Troubleshoot Windows OS, hardware, and enterprise apps Coordinate vendor support for hardware issues Document incidents/resolutions in ITSM More ❯
A chance to join an expanding IT Managed Service Provider in Coventry. A 2nd/3rd Line level Helpdesk role, covering desktop, server and networking. About Our Client Michael Page are proud to once again be the exclusive recruitment partner for this growing Managed Service Provider, as they continue to offer expert technology solutions to a growing client base … established team, that really thrives within a collaborative, close-knit culture that promotes an environment that really gets the best out of its technical specialists. Job Description As the ITSupportEngineer, you will sit within the Helpdesk team, providing expert 2nd and 3rd Line level technical support project services for the company's customer base. … recovery. This will include areas such as Office365, Active Directory, Windows Server administration, as well as covering areas such as TCP/IP, LAN/WAN/SD-WAN support for customers, amongst other areas. You will troubleshoot as an escalation point for the 1st Line team, and have the opportunity to help guide and support junior members More ❯
is an exciting opportunity for a recent graduate that is keen to develop their career within IT. Working in a small team, you will provide first and second line ITsupport to the business' clients. Please note that this role offers remote working however occasional travel into Central London will be required for client visits/meetings so … you will need to live a commutable distance to Central London. The ideal candidate will have excellent verbal and written communication skills; you will have studied IT or computer science at university and will be familiar with Microsoft technologies including Office 365 and Windows, macOS experience is desirable. The initial focus of this role will be troubleshooting hardware and … software issues, resolving network and desktop issues and responding to client support requests. Experience with any of these additional key technologies is desirable; Egnyte, 1Password, Creative Cloud, Sophos Endpoint, Microsoft 365 Admin/Entra/InTune, ScreenConnect, NinjaOne, Mosyle, CodeTwo and Symantec Email Filtering. This is the perfect role for someone keen to enhance their skills and develop their More ❯
Location: Maldon, Essex Type: Full-Time An exciting opportunity to join a well-established and successful IT Managed Services Provider based in Maldon, Essex. Were looking for a motivated and versatile individual to join our friendly, collaborative team. This is a varied and hands-on role that combines ITsupport, installation, and administration ideal for someone who … thrives in a fast-paced, client-focused environment. About the Role: Youll be providing technical support to our growing business client base via phone, remote access, email, and on-site. Day-to-day tasks will include: Supporting and installing Windows PCs, Windows Servers, printers, routers, and Microsoft 365 Assisting with broadband, routers, switches Wi-Fi access points and data … primarily in Essex and London) access to personal transport is a big plus Working collaboratively as part of a close-knit team What Were Looking For: Previous experience in IT helpdesk or technical support Strong communication skills clear, friendly and professional A practical, proactive attitude, with a genuine interest in IT and problem-solving Someone keen to More ❯
Ready to take your ITsupport career to the next level? Join our dynamic consultancy team based in the heart of Salisbury, where technical excellence meets meaningful client relationships. We’re on the hunt for a passionate and proactive 2nd/3rd Line Support Specialist with deep expertise in Microsoft technologies. You’ll be the go-to … person for complex client issues, working across Windows Server, Microsoft 365, Azure, Exchange, and more. What you'll be doing: Providing escalated technical support to clients via remote tools and on-site visits Managing and resolving complex issues across Microsoft-based environments Collaborating closely with consultants to design, implement, and refine solutions Acting as a trusted advisor, ensuring clients … get the most from their tech stack What you'll bring: Proven experience in a 2nd or 3rd line support role Strong hands-on skills with MS technologies (Windows Server, Active Directory, Azure, Microsoft 365, Intune, Exchange) A cool head under pressure and a knack for translating tech speak into plain English A commitment to continuous learning and customer More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Yolk Recruitment Ltd
ITSupportEngineer - £32,000 - Newcastle City Centre Yolk Recruitment are working with a global Maritime organisation who are on a mission to decarbonise the maritime sector utilising a range of technologies such as clean fuels, energy saving devices, electrification and carbon capture systems. The client is based in Newcastle and are looking to expand on their … ITSupport function. You will report directly to the IT Manager and will be responsible for providing technical IT assistance across the organisation and will have the opportunity to work on small and complex projects alongside BAU core tasks. This includes configuring and maintaining the company's endpoints, servers, networks, enterprise software and security systems. Additionally … you will work to optimise internal IT infrastructure for greater productivity and help the company stay compliant with cybersecurity regulations. This is what you'll be doing: Creating user accounts and performing access control. Performing diagnostic tests and debugging procedures to optimize computer systems. Upgrading, installing and configuring new hardware and software to meet company objectives. Monitoring and maintaining More ❯
Information Technology SupportEngineer Ready to take the next step in your IT career? Enjoy working with the latest enterprise technologies? Prefer to work onsite, in a new, high-tech setting? If so, please see below... Leading and continually expanding organisation is looking for a proactive and detail-oriented ITSupportEngineer to assist … in the day-to-day running of their IT operations. Location: Basingstoke (Onsite) Salary: £25-35k Interesting and varied role including: 1st & 2nd line support for software, systems and hardware issues Provide in-person deskside support and basic training Device Management Asset management Managing meeting rooms and related AV/media equipment Preparing equipment for new … joiners Creating/maintaining guides and documentation Key skills they are looking for include: Experience in a busy enterprise ITSupport environment (1st - 2nd Line) Microsoft 365 Suite Intune Experience with Windows & MacOS Experience/interest in IT Projects Relevant IT studies e.g. BTEC/BSc. Strong organisational skills and attention to detail organisation and an More ❯
Bristol, Avon, England, United Kingdom Hybrid / WFH Options
Sanderson
1st line supportengineer, ITSupport, Service DeskPermBristolHybrid£25-29k Our client, a leading and expanding IT MSP located in the Bristol area, and a Microsoft cloud service provider, is looking to hire a 1st line supportengineer The successful candidate will offer outsourced, 1st line ITsupport (Service desk … security, hybrid cloud as well as modern workspace. Responsibilities: 1st line tech support via phone, email, remote and deskside. Strong customer service experience Troubleshoot & resolve hardware, software and network issues to provide resolutions. Escalate complex issues to the 2/3 tier support or to the relevant supplier. Maintain records of customer interactions in the ticketing system. Ensuring … high levels of customer satisfaction through timely & effective problem resolution. Skills and experience required (not all essential): Office 365 Intune Windows Active directory Previous experience in an ITsupport/Service Desk/1st line support role Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we More ❯
We’re recruiting an experienced ITSupportEngineer to provide on-site support across two well-established schools in Ashford. This is a fantastic opportunity to join a growing education setting, including support for a brand-new building opening this summer. ITSupportEngineer - Education Sector Two schools in Ashford, KentUp to … salary 25 days holiday + personal day Generous LGPS pension (22.5% employer contribution) Minimal daily travel (fixed site schedule) Long-term progression opportunity Key Responsibilities: 1st/2nd line support across both sites Troubleshoot hardware, software & network issues Administer Windows Servers, Active Directory, and Microsoft 365 Maintain backups, antivirus, and IT asset registers What We’re Looking For … Strong knowledge of Windows Server & desktop environments Confident supporting users of all levels Experience across multi-site environments Education IT experience is desirable but not essential Apply now to take the next step in your IT career and make a real impact in education. More ❯