Stockport, Bramhall, Greater Manchester, United Kingdom Hybrid / WFH Options
4M Recruitment
We are currently looking to recruit a 2nd Line ITSupportEngineer on a permanent basis for a expanding managed service provider. Your main role will be to provide end user support to a dedicated customer site however occasionally supporting other customers across the region both onsite and remotely from home. You will have a good More ❯
Unit 1, Enterprise House, 41 Reading Road, Reading, Berkshire, England
SOLUTION CONSULTANTS ICT LTD
will have a positive attitude, attention to detail and the ability to work under varying levels of workload as the service desk can be unpredictable. Role Reporting to the IT Services Manager, you will be working with the technical team in delivering excellent ITsupport and service to our clients, helping to ensure that both individual and … where necessary Contact suppliers where necessary to escalate issues and update internal system with supplier responses Where necessary, order/provision/configure new services for customers Ensure all ITsupport customers are fully monitored at all times. Arrange and take ownership of customer projects where appropriate Maintain a good understanding at all times of SolCo’s product … set and take ownership of improving knowledge Training This is a Level 3 Information Communication Technician Apprenticeship (Support Technician Pathway) Classroom sessions are bi-weekly An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence Potential for full time employment on successful completion of the apprenticeship Transferable skills that are invaluable in the More ❯
Liverpool, Merseyside, England, United Kingdom Hybrid / WFH Options
VIQU IT Recruitment
1st Line Support – 6 - Month Contract – Hybrid - Liverpool VIQU have partnered with a top accountancy firm who are seeking a 1st Line Support contractor to provide some additional BAU support to their client-facing Service Desk. The successful 1st Line Support will have solid previous experience in ITSupport within a Microsoft environment, and … will be committed to delivering excellent customer service. The role: This role will involve managing and escalating support tickets for 3rd party software, as well as handling 1st Line tickets coming onto the helpdesk. This role involves working with external clients as the end user, so communication skills and a focus on customer service is paramount. Key skills & responsibilities … for the First Line Support: 1st Line/Service Desk/Customer Support – in a Windows/Microsoft environment: Sharepoint Windows 10 Office 365 Active Directory Azure Experience supporting client facing software would be beneficial Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Excellent customer service skills Role details: Job role: 1st Line More ❯
Birmingham, West Midlands, England, United Kingdom
The Huntsmith Limited
My nationwide client based in Birmingham has an urgent requirement for an ITSupportEngineer to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users … Windows imaging, troubleshooting, hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯
Nottingham, Nottinghamshire, England, United Kingdom
The Huntsmith Limited
My client based in Nottingham has an urgent requirement for an ITSupportEngineer to join on an initial 2 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows … imaging, troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯
FT Recruitment is exclusively handling a position for a rapidly growing technology business based in the city centre. Our client is looking for a proactive and customer-focused ITSupportEngineer to join their technical team. This role involves providing high-quality support and on-site services to business clients across Aberdeen and the surrounding area More ❯
Peterborough, Cambridgeshire, England, United Kingdom
The Huntsmith Limited
My global client based near Peterborough has an urgent requirement for an ITSupportEngineer to join on an initial 3 month contract with possible extensions thereafter. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 11 imaging, troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills More ❯
Role Purpose: The Senior IT Infrastructure & SupportEngineer ensures the reliability, security, and efficiency of the organisations IT systems. The role exists to maintain and develop core infrastructure, provide advanced technical support, and contribute to the resilience of business-critical systems, including ERP and cybersecurity tools. In addition, the role plays a key part in … strengthening the IT teams capability by sharing expertise and supporting the professional growth of colleagues. Key Responsibilities: Provide high-level technical support across the business, including troubleshooting complex issues with infrastructure, applications, and user devices. Maintain and support key systems such as Active Directory, Azure, Exchange 365, virtualised environments (Hyper-V), and backup solutions. Contribute to the … security and stability of the organisations IT estate by supporting cybersecurity tools and policies. Collaborate with the wider IT team on system improvements, deployments, and technical projects. Proactively identify areas for automation, standardisation, or process improvement within IT operations. Act as a technical mentor to junior team members, providing guidance, informal training, and support with their More ❯
Our client, a prominent organisation within the Defence & Security sector, is currently seeking a Senior IT Infrastructure & SupportEngineer for a permanent position. This role is pivotal in ensuring the reliability, security, and efficiency of the organisation's IT systems, contributing significantly to the resilience of business-critical systems, including ERP and cybersecurity tools. The role … also involves maintaining and developing core infrastructure while fostering the professional growth of the IT team. Key Responsibilities: Provide high-level technical support across the business, including troubleshooting complex issues with infrastructure, applications, and user devices. Maintain and support key systems such as Active Directory, Azure, Exchange 365, virtualised environments (Hyper-V), and backup solutions. Contribute to … the security and stability of the organisation's IT estate by supporting cybersecurity tools and policies. Collaborate with the wider IT team on system improvements, deployments, and technical projects. Proactively identify areas for automation, standardisation, or process improvement within IT operations. Act as a technical mentor to junior team members, providing guidance, informal training, and supportMore ❯
Seeking a highly personable ITSupportEngineer with excellent communication skills to join a rapidly growing specialist electronics manufacturer based in Heanor, Derbyshire. Your excellent soft skills and positive attitude will be key, being the first point of contact for technical support to over 100 end users, troubleshooting issues across Windows, Microsoft 365, Active Directory, networking … and hardware. A natural trouble-shooter your responsibilities include: 1st line support, triage, and response to all tickets. Troubleshooting to fix where possible. Set up, troubleshoot, and maintain end user devices Troubleshoot desktops, laptops, tablets, monitors & printers. Network support, maintenance and set up of hardware, switches and wireless access points. Hardware stock and asset management. Daily, weekly and … gym, recreation facilities (VR gaming simulator, air hockey, pool etc), free takeaway meal every Friday, unlimited barista coffee, as well as the opportunity to grow your skills beyond the support desk. Salary range is from £27,500 to £31,500 DOE. Lots more information on application. Apply now to progress More ❯
Broughton, Chester, Cheshire, England, United Kingdom
The Huntsmith Limited
My global client based in Broughton have an urgent requirement for x3 ITSupport Engineers to join on an initial 6 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. Please note that it is essential for you to … vehicle for this role. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯
My global client based in Filton (Bristol) have an urgent requirement for x3 ITSupport Engineers to join on an initial 6 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. Please note that it is essential for you … vehicle for this role. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯
enables us to make over 10,500 daily deliveries of our own chilled and frozen produce and that of third parties. What you'll be doing: As an Mobile SupportEngineer, you will respond and resolve support calls allocated to the mobile support team and will perform installations, configuration, operations, and maintenance of business critical systems … across multiple sites. As such, you will be: Ensuring that all support calls are managed consistently (courteously, clearly, helpfully) according to agreed standards and appropriately agreed business impact and priority assigned Provide excellent customer experience, both verbal and within toolset is paramount in all activities and is continually improved Ensures that Business Critical tickets are handled appropriately and are … escalated to the appropriate escalation groups Identifies articles that can be published to end users and service desk, to support user self service/and first line resolution of support calls Conduct root cause analysis to identify corrective actions to prevent repeat issues and re-work with support teams, business and partners Build working relationships with site More ❯
enables us to make over 10,500 daily deliveries of our own chilled and frozen produce and that of third parties. What you'll be doing: As an Mobile SupportEngineer, you will respond and resolve support calls allocated to the mobile support team and will perform installations, configuration, operations, and maintenance of business critical systems … across multiple sites. As such, you will be: Ensuring that all support calls are managed consistently (courteously, clearly, helpfully) according to agreed standards and appropriately agreed business impact and priority assigned Provide excellent customer experience, both verbal and within toolset is paramount in all activities and is continually improved Ensures that Business Critical tickets are handled appropriately and are … escalated to the appropriate escalation groups Identifies articles that can be published to end users and service desk, to support user self service/and first line resolution of support calls Conduct root cause analysis to identify corrective actions to prevent repeat issues and re-work with support teams, business and partners Build working relationships with site More ❯
My nationwide client based in Telford has an urgent requirement for x2 ITSupport Engineers to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows … imaging, troubleshooting, hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯
My nationwide client based in Edinburgh has an urgent requirement for x2 ITSupport Engineers to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows … imaging, troubleshooting, hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯
My client with a global reputation in the education sector based in Oxford, have an requirement for x2 ITSupport Engineers to join on an initial 9 month contract with possible extensions thereafter. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server … support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯
2nd line support analyst – Windows, Office, networking, ITIL, G Suite, Linux – Wiltshire, hybrid JOB SUMMARY & SCOPE Responsible for providing technical support and assistance to end-users within our organization. You will respond to enquiries, diagnose, and troubleshoot technical issues, and provide timely solutions to ensure the smooth operation of our systems and technology infrastructure. KEY ACCOUNTABILITIES • Respond to … incoming support enquiries via phone, email, or ticketing system in a timely and courteous manner. • Analyse and troubleshoot technical issues reported by end-users, including hardware, software, and network problems. • Provide effective solutions to technical issues, guiding end-users through corrective steps or performing remote troubleshooting. • Escalate unresolved issues to appropriate IT colleagues or vendors for further investigation … and resolution. • Assist with the installation, configuration, and deployment of software applications and updates. • Document support tickets, resolutions, and procedures to build a knowledge base for future reference and training. • Provide basic training and assistance to end-users on software applications, systems, and IT best practices. • Monitor system performance and security to identify potential issues or vulnerabilities proactively. More ❯
sector markets. We have several Permanent opportunities for Field Services Engineers based across the UK. This role is based in Glasgow on a permanent basis . Role: Field Services Engineer Salary: £24,600 - £27,700 depending on experience + Car allowance + Fuel Card + etc. benefits Location : Based in Aberdeenshire/Angus, however, you will be expected to … travel throughout Scotland on occasion. Full-time permanent role Role Overview: Working as a Field Services Engineer, your role will include maintenance and support for field-based clients. You will provide on-site support for client's IT hardware devices. You will cover a geographic area and travel to different locations to collect parts during the … as per your engineering work instruction guidelines Ensure assigned incidents are monitored, updated and progressed in a timely manner Use areas of technical expertise and experience to provide training, support, coaching and guidance to Junior Field Service engineers Co-ordinate between clients and vendors to ensure timely resolution of problems. Provide a high degree of customer satisfaction in all More ❯
We are seeking an experienced Technical Engineer on behalf of a global IT services client , to support a key secure site near Guildford, Hampshire. This is a hands-on role focused on providing technical support, asset and stock management, and hardware triage to ensure smooth day-to-day IT operations. *Due to the nature of … needed. Identify and escalate potential service issues or improvement opportunities to the Team Leader. Follow all site regulations and agreed internal procedures. Ideal Candidate: Proven experience in a technical support or field engineering environment. Strong attention to detail and ability to manage multiple priorities. Confident communicator with a proactive, service-focused mindset. Eligible and willing to work on-site More ❯
remote location as well as providing assistance concerning the use of computer hardware and software, printer installations, word processing, electronic mail, and operating systems. Responsibilities: Provide on-site technical support to system users by troubleshooting issues and working directly with vendors to resolve major hardware and software problems. Maintain systems, install new equipment, and make modifications to client infrastructure … Assist system users by confidently troubleshooting Tier 1-Tier 3 issues, including: Active Directory, MS Exchange, O365, MDM, SharePoint, Azure and DNS. Evaluate client’s operational efficiency of different IT systems and recommend improvements. Manage ticket queue by manually documenting, tracking, and monitoring problems while ensuring all tickets are responded to and closed in a timely manner. Interact with … expectations to ensure overall client. Leverage critical thinking skills to evaluate all possible solutions and use appropriate judgment to apply most effective resolution methodology. Qualifications: +4 years of related IT experience in an enterprise or server based environment. Must have 3+ years of recent systems maintenance and end user technical support experience. Excellent desktop and server troubleshooting skills. More ❯
Our client are a UK based managed serviced organisation who are recruiting for a Field SupportEngineer to visit customer sites in the following locations (1-2 sites per week): Edinburgh (2 sites) Dundee Aberdeen Inverness Fort William Dumfries Perth Glasgow Falkirk Kirkcaldy This will be supporting end users with their new Android devices which have just been More ❯