Job Title: 2nd Line ITSupportEngineer Reports To: Head of Product Development and Architecture Working Hours: 40 hours per week Location: London, UK Company Profile: Smarter Technologies' ability to flex and deliver small bespoke solutions and major transformation programmes is built on a model where the … and Department of International Trade (DIT). Description of Role: BEIS and DIT have over 10,500 users to support. Key Responsibilities: 2nd line support to 10,500 staff based across London Provide the Request catalogue services to the end users Assist with documenting and maintaining processes and work … instructions Responsible for VIP support across DIT and BEIS Manage asset management within the Incident process of issuing/receiving equipment Skills and Experience: Windows 10 and Mac OS expertise in end user support Office 365 (thin and fat clients) expertise in end user support Troubleshooting in More ❯
Your new role Our client, in the Greater Exeter area, is seeking a skilled ITSupportEngineer to join their team. This is an exciting opportunity to play a key role in modernising their IT infrastructure while providing essential technical support. The successful candidate will analyse … existing systems, recommend improvements, and help maintain a robust IT environment. My client offers a collaborative work culture with excellent prospects for professional development. Supporting the modernisation of all aspects of IT within the business Assisting the Support desk with technical enquiries and issue resolution Monitoring and … reporting and information as required Configuring end-user devices (hardware setup, policy management, compliance) Producing clear, concise documentation for both end users and the support team What you'll need to succeed Proven experience with Windows Server 2016-2019 environments Extensive networking knowledge including DNS, DHCP, TCP/IP More ❯
Technical Application SupportEngineer Warwick, Warwickshire, United Kingdom (Hybrid) Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you join - to innovate and … great - our work makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7. The Technical Application SupportEngineer will support the delivery of our Enterprise Application service, ensuring our technologies remain fully supported and evolves in line with product … technical incident resolution for Telent’s Corporate Application estate issues. Troubleshoot problems, identifying causes, and recommending corrective measures. Run SQL queries and updates to support data changes Recognising technical inefficiencies, creating technical solutions to remediate. Actively participate in project implementations, including design review, system testing and configuration. Regular risk More ❯
The Role We are currently recruiting for the position of ITSupportEngineer . In this role you will maintain and support IPEC's digital infrastructure, ensuring reliable and secure IT services for both internal teams and global customers. This role encompasses advanced Linux system … administration, networking, database management, and DevOps, while also providing technical support and troubleshooting across the organisation. More ❯
Are you looking to take the next step in your IT career with a well-established and growing company? We are seeking Level 2 and 3 IT Engineers with a strong technical background, customer service skills, and a passion for delivering exceptional results. If you have prior IT … from you! What are the requirements? To be successful in this role, you will need: Level 2 Engineers : A minimum of 1 year of ITsupport experience, a good understanding of network systems, and a strong problem-solving mindset. Level 3 Engineers : At least 3 years of experience … Virtualisation (Hyper-V, VMWare), SAN, NAS PowerShell scripting for automation and tasks What will your role involve? Level 2 Tasks: Day-to-day desktop support and troubleshooting, both remote and on-site. Installing, configuring, and repairing hardware and software. Supporting network performance and security by monitoring systems, investigating issues More ❯
Are you looking to take the next step in your IT career with a well-established and growing company? We are seeking Level 2 and 3 IT Engineers with a strong technical background, customer service skills, and a passion for delivering exceptional results. If you have prior IT … from you! What are the requirements? To be successful in this role, you will need: Level 2 Engineers : A minimum of 1 year of ITsupport experience, a good understanding of network systems, and a strong problem-solving mindset. Level 3 Engineers : At least 3 years of experience … Subject Your Message Your CV (pdf, doc or docx up to 6mb) What will your role involve? Level 2 Tasks: Day-to-day desktop support and troubleshooting, both remote and on-site. Installing, configuring, and repairing hardware and software. Supporting network performance and security by monitoring systems, investigating issues More ❯
City Of Bristol, England, United Kingdom Hybrid / WFH Options
Peaple Talent
Job Title: 1st Line SupportEngineer Location: Bristol (1 day per week onsite) + Hybrid Working Salary: Up to £27,000 Contract: Full-time, Permanent About the Role We’re currently recruiting for a 1st Line SupportEngineer to join a growing, forward-thinking business offering … day a week onsite in Bristol. This role is perfect for someone with around a year of helpdesk experience who’s passionate about tech support, enjoys problem-solving, and thrives in a dynamic environment. You'll be part of a friendly, collaborative team, providing first-line technical support and getting involved in a variety of tasks, from troubleshooting and hardware setup to account management and IT projects. What You’ll Be Doing Helpdesk Support: Be the first point of contact for all incoming helpdesk calls, emails, and alerts Support users both remotely and face More ❯
Job Description\n Technical Application SupportEngineer\n \n Warwick, Warwickshire, United Kingdom\n (Hybrid)\n \n \n \n Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared … makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7. \n \n \n The Technical Application SupportEngineer will support the delivery of our Enterprise Application service, ensuring our technologies remain fully supported and evolves in line with product … resolution for Telent’s Corporate Application estate issues. \n Troubleshoot problems, identifying causes, and recommending corrective measures. \n Run SQL queries and updates to support data changes \n Recognising technical inefficiencies, creating technical solutions to remediate. \n Actively participate in project implementations, including design review, system testing and configuration. More ❯
Job Description\n Technical Application SupportEngineer\n \n Warwick, Warwickshire, United Kingdom\n (Hybrid)\n \n \n \n Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared … makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7. \n \n \n The Technical Application SupportEngineer will support the delivery of our Enterprise Application service, ensuring our technologies remain fully supported and evolves in line with product … resolution for Telent’s Corporate Application estate issues. \n Troubleshoot problems, identifying causes, and recommending corrective measures. \n Run SQL queries and updates to support data changes \n Recognising technical inefficiencies, creating technical solutions to remediate. \n Actively participate in project implementations, including design review, system testing and configuration. More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
JOSKOS SOLUTIONS LIMITED
Are you a driven, ambitious and professional ITSupportEngineer that is looking for growth, rewards to match and to join a company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and … support whilst keeping education at the heart of what we do. Our vision is to become the UKs most trusted provider of ICT support and Infrastructure Services to schools and other educational organisations - a provider of outstanding service at every level, delivering award-winning service that are used … related, always combining service and relationship longevity into the solutions and service that we take pride in delivering. Key Job Responsibilities Providing Senior Technical Support to education sector customers Ensuring continuity, efficiency and enhancing ICT networks Management and maintenance of client network environments Build key relationships with key technical More ❯
enthusiastic and friendly candidate to join a company that values its employees as a crucial part of their success. Our client is seeking an ITSupportEngineer to join on a permanent full-time basis; working hours are 9am - 5pm, Monday to Friday. Benefits: Free parking Development … opportunities Role Responsibilities: Provide technical assistance and support related to computer systems, hardware, and software Utilize strong customer service skills and troubleshoot various IT issues effectively Ensure smooth and efficient operation of the technology infrastructure Proactively monitor, escalate, and pursue outstanding Helpdesk calls to ensure prompt responses Keep … orders, and order new equipment for installation and configuration Candidate Requirements: 1-2 years' experience in a Helpdesk environment Experience in a 1st line support role Proficiency with Windows 10/11 and server OS Experience with Mobile devices (Android & IOS) Basic Microsoft Office 365 administration skills Basic network More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom
Edwards & Pearce Limited
and friendly candidate to join a company that sees its employees as a crucial part of their success. Our client is looking for an ITSupportEngineer to join them on a permanent full-time basis; hours of work are 9am - 5pm (Monday to Friday). THE … BENEFITS: Free parking. Development opportunities. THE ROLE: Provide technical assistance and support related to computer systems, hardware, and software. Use strong customer service and the ability to troubleshoot various IT issues effectively. Ensure that the technology infrastructure runs smoothly and efficiently. Pro-actively monitor, escalate, and pursue outstanding … for installation and configuration. THE CANDIDATE: Minimum 1 to 2 years' experience working in a Helpdesk environment. Experience of working in a 1st line support role. Experience with Windows 10/11 and server operating systems. Experience of Mobile devices Android & IOS. Basic Microsoft Office 365 Admin. Basic Network More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Infoempregos
Job Description: They are recruiting for an ITSupportEngineer to join their team on a full time, permanent basis with options of hybrid working. We are looking for a new employee to start their professional journey with us. If you are dedicated and willing to learn … Requirements: Willingness to learn and grow. Basic communication and organizational skills. Ability to work in a team. Basic computer skills are desirable. Responsibilities: Provide support in administrative and operational activities. Answer calls and manage correspondence. Organize files and documents. Participate in various projects and activities. Benefits: Transportation allowance. Meal More ❯
and friendly candidate to join a company that sees its employees as a crucial part of their success. Our client is looking for an ITSupportEngineer to join them on a permanent full-time basis; hours of work are 9am - 5pm (Monday to Friday). THE … BENEFITS: Free parking. Development opportunities. THE ROLE: Provide technical assistance and support related t... More ❯
ITSupportEngineer Location: Barrow-In-Furness (Office-based, full-time) Salary: £28,000 - £32,000 (£3,000 relocation assistance if required) About the Role: Join a leading digital transformation consultancy, renowned for excellent career progression opportunities. Responsibilities: Act as the primary interface for troubleshooting, guidance, and More ❯
producer that has operated in a variety of locations around the world. The role This is a full-time, on-site role for an ITSupportEngineer located in Edinburgh city centre. You will be responsible for providing technical support, troubleshooting issues, system administration, and help … desk support. Day-to-day tasks include identifying and resolving technical problems, maintaining and administering IT systems, and assisting users with technical inquiries. Applications will be reviewed on ongoing basis so please make sure you submit your application ASAP or before Monday 5 May. You will be responsible providing … Support of infrastructure systems: responsible for deploying IT infrastructure, including servers, storage, network devices, and applications. Ensures that the infrastructure is reliable, scalable, and secure. Network and systems administration: responsible for administering network devices, such as switches, routers, and firewalls, and systems, such as servers, workstations, and mobile More ❯
We’re looking for a Senior ITEngineer to join our growing team. You don’t need to be a wizard, but you should be confident in setting up and maintaining cloud infrastructure, undertaking migrations, and acting as the go-to person for cloud-related queries. This is … influence best practices and mentor junior staff. Key Responsibilities: Setup, manage, and maintain cloud infrastructure (primarily Microsoft Azure and Microsoft 365). Lead or support migration projects, including on-prem to cloud transitions. Provide 3rd line support across all core IT areas (networking, servers, storage, security, and … experience in Microsoft 365 administration and troubleshooting . Strong understanding of cloud infrastructure (Azure preferred) – deployment, configuration, and management. Demonstrated experience in 3rd line support across a variety of IT systems. Experience with server, network, and storage technologies . Good interpersonal and communication skills – comfortable working directly with More ❯
do everything possible to help you feel respected, valued and included. We'll help you learn, acquire new skills and gain further experience to support your career development. And we'll provide the opportunity for you to bring your fresh ideas to work about how we can do things … Masters level. If you like the sound of that, then come and join our team. Job overview We are recruiting for a Band 5 ITEngineer role. This role will be based at Swandean, Worthing with potential travel across Sussex. Main responsibilities would include, but not limited, to … with Microsoft Endpoint Configuration Manager to resolve known vulnerabilities, deploy new applications, patches and hot fixes to Windows 10 and 11 devices alongside providing support for IT Technicians within the team and assisting with Trust projects as required. The trust primarily uses Windows 10, with a Windows More ❯
Job Description/Skills: This position will require the candidate to be onsite in Enfield, CT. ITSupport II Responsibilities Take full lifecycle ownership of support tickets from initiation to resolution, regardless of origin, coordinating with other teams as needed and escalating blockers appropriately. Perform root cause … analysis to resolve the entire scope of technical issues, assessing whether a broader organizational impact exists and addressing it when applicable. Monitor and triage ServiceNow incident and service request queues, responding within defined SLAs to ensure high-quality support. Proactively analyze ticket trends, system monitoring tools, and employee feedback … to identify and remediate issues before they impact the broader user base. Maintain and support hardware and software environments, including PCs, laptops, printers, peripherals, and enterprise applications, both onsite and remote. Provide 2nd level support and serve as an escalation point for complex technical issues, while maintaining accountability More ❯
Bradford, Yorkshire, United Kingdom Hybrid / WFH Options
Lorien
Lorien are working with a leading services organisation based in Bradford who are currently looking for a 1st/2nd Line Engineer to support their internal and external customers. You will work alongside other technical teams (infrastructure/Security and Software Development teams where you will help with … the maintenance of account creation and access across the Group IT Systems. Responsibilities: 1st/2nd line support Provision of new laptops for new starters and work with HR for induction Logging and processing support calls and requests meeting SLA's Provide full IT systems supportMore ❯
2nd/3rd Line Support Analyst - Woking Our European client is looking for an experienced 2nd/3rd Line ITSupport Analyst to enable local users to operate effectively. You will have experience of 2nd/3rd Line Support and be confident working deskside/Server … Room on Networks, Infrastructure and Laptops. Responsibilities: Working with Third Parties Familiarity with ITIL processes and ITSM systems Experience in both Deskside and Network Support Active Directory Office 365 BAU and Project Work On Site If this could be your next career move, please forward your CV. Due to … the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation. We take our More ❯
Job Title – 2nd Line SupportEngineer Location – West Midlands Onsite Contract Inside IR35 Rolling Monthly contract The ideal candidate will have extensive experience with the Microsoft 365 (M365) stack and a strong understanding of Salesforce support. This role is crucial in ensuring the smooth operation and support of our IT infrastructure and applications. Key Responsibilities: • Provide 2nd line support for all IT-related issues, ensuring timely resolution and minimal disruption to business operations. • Manage and support the M365 stack, including Exchange Online, SharePoint, Teams, and OneDrive. • Offer support and troubleshooting for … Salesforce, assisting users with any issues and ensuring optimal performance. • Collaborate with 1st line support to escalate and resolve complex issues. • Maintain and update documentation related to IT processes and procedures. • Participate in the deployment and configuration of new systems and applications. • Ensure compliance with IT policies More ❯
Wakefield, West Yorkshire, Yorkshire, United Kingdom
Coburg Banks Limited
Job Title: Contract ITEngineer - 365 Migration Support Location: Rotherham - Site Based Dar Rate: £240 to £250 per day - Inside IR35 Duration: Three Months This is a three-month contract to support the migration of a group company onto a main company 365 tenant and an … upgrade of their infrastructure and networking environment. Your role will be to be on site in Rotherham to support this migration and to assist with the implementation of their updated infrastructure. This will then be followed up by BAU support post-transition. What are we looking for? We … someone that has worked on a 365 tenant transition previously and is happy being on site in Rotherham five days a week providing continued support and assisting with the installation of their new IT infrastructure. You must have a Full Driving License and live locally to Rotherham You More ❯
Waterlooville, Hampshire, South East, United Kingdom Hybrid / WFH Options
The Workshop
We are seeking an experienced and dynamic Second Line ITEngineer to join a busy helpdesk team, this role serves as a primary escalation point to ensure the resolution of escalated tickets and changes within contracted service levels. They will also be responsible for remediating vulnerabilities and applying … security configurations. You will provide a high level of technical support to a wide range of users, spanning across different industries. The role demands a commitment to resolving complex incidents and requests while contributing to maintenance and project initiatives, enhancing customer platforms and services. Main Duties Handle escalated issues … from first-line support that require a deeper level of technical expertise. Perform advanced troubleshooting of hardware, software, network, and system-related issues. Coordinate with third-line engineers or external vendors when necessary to resolve complex issues. Ensure proper communication and information transfer when escalating issues, providing all necessary More ❯
2nd Line Engineer - Central and West London - £39,000 - £42,000 I am working with an exciting MSP that is expanding their team. They are looking for someone to join their IT Service Desk as an experienced 2nd Line Engineer! Role: Service Desk SupportEngineerMore ❯