101 to 125 of 300 ITIL Certification Jobs in the UK

of IT Service Delivery best practices. At a technical level, an awareness of the following would be beneficial: - Active Directory user administration - Google Gsuite experience, OSX skills, Android, ChromeOS ITIL certification would be particularly beneficial. - Windows 7, Windows 10 - Anti-virus - Remote desktop/VNC- Print management- Jira suite (or other recognised ITSM platform) Basic hardware diagnostics/… triage ITIL foundation certification would be particularly beneficial but training will be provided. Excellent problem solving skills A willingness to learn and grow. DFS Benefits Progression and Development opportunities to grow your skills A huge 30% colleague discount, plus 15% friends & family discount across our Group (DFS, Sofology, Dwell) Generous holiday allowance the time you need to rest More ❯

occurrence, minimising disruptions and enhancing the overall user experience for staff, faculty, and students. Responsibilities Problem Management : Lead the management of IT problems across the university, ensuring alignment with ITIL and the overall service management strategy to ensure high-quality problem resolution and support for all university sectors. Ensure ownership of communication around problems. Incident and Problem Coordination : Collaborate … Computer Science, related field or relevant professional experience. Experience : Experience in IT problem management, preferably in a higher education setting. Skills : Strong leadership, analytical and communication skills. Proficiency in ITIL and other problem management frameworks. Experience with problem management methodologies such as Fault Tree Analysis and the 5 Whys. Certifications : ITIL Foundation required, further ITIL certification More ❯

platforms (both client and server) and Microsoft Office products. Familiarity with incident, change & problem management disciplines and the Remedy ITSM toolset. Desired Skills/Experience Telephony and network experience. ITIL Certification and a deep understanding of ITIL principles, functions, and processes are a plus. Job Responsibilities: Execute processes supporting the IT infrastructure to develop, deliver, and support More ❯

Comfortable working closely with software support and delivery teams. Highly organised with strong documentation and communication skills. People-oriented and confident engaging with stakeholders at all levels. Preferred Qualifications ITIL certification (or willingness to obtain). Experience with Linux environments. Prior involvement in recruitment and team development. Exposure to IT managed services or similar environments. What's on … company contribution) Flexible working options for family commitments and reporting tasks No on-call requirement 37-hour work week (coverage between 8am-6pm, Monday to Friday) Career development and certification support Reference: AMC/AJM/TTMB Postcode: RG12 1XW #anmu More ❯

and the respective Technical Leads on a regular basis to review the Process Continual Service Improvement (CSI) Plans and actively supports their implementation Accountable for the execution of his ITIL GSM process and procedures Overall responsibility includes account specific process governance and improvement Represents account requirements and best practices to the Regional Process Lead Responsible for preparing DORM input … relevant industry experience Demonstrated operational outsourcing and service management experience, ability to provide high quality solutions in a short timeframe Other requirements Excellent fluency in written and verbal English ITIL V3 foundation training is considered as an advantage ITIL advanced certifications are considered as an advantage Personal skills and qualities Business and Organizational knowledge Excellent communication skills: Ability … decisiveness Possesses tenacity and drive Embraces and champions change Willing and able to travel whenever necessary to support Account/Client meetings Technical skills: Strong Service Management knowledge. Preferred: ITIL certification by recognized bodies (ISEB/EXIN). MS Office applications Data Analysis: transforming data to extracting information and draw conclusions Problem Resolution: ability to resolve escalation issues More ❯

Comfortable working closely with software support and delivery teams. Highly organised with strong documentation and communication skills. People-oriented and confident engaging with stakeholders at all levels. Preferred Qualifications ITIL certification (or willingness to obtain). Experience with Linux environments. Prior involvement in recruitment and team development. Exposure to IT managed services or similar environments. What's on … company contribution) Flexible working options for family commitments and reporting tasks No on-call requirement 37-hour work week (coverage between 8am-6pm, Monday to Friday) Career development and certification support Reference: AMC/AJM/TTMB Postcode: RG12 1XW #anmu JBRP1_UKTJ More ❯

minimal disruption and cost efficiency. Strategic Collaboration: Partner with IT leadership and architects to shape the IT portfolio and integrate new services effectively. Process Improvement: Drive continuous improvement using ITIL best practices and performance metrics. Risk & Compliance: Monitor project performance, manage risks, and ensure regulatory compliance. Stakeholder Engagement: Liaise with business units and vendors to align services with evolving … enhance customer and user satisfaction, and improve overall effectiveness and efficiency. Ideal candidates should have expertise in: Strong process competencies with a solid understanding of the Service Value chain. ITIL certification (Foundation minimum; ITIL 4 Managing Professional or Strategic Leader certifications preferred). Strong command of ITIL processes (e.g., Demand, Service Portfolio, Financial, Capacity, and Lifecycle More ❯

in cloud-based technology e.g Azure, AWS Experience in cost optimisation including financial analysis, technology vendor management, strategic planning and process improvement ToGAF or any EA architecture domain related certification, Scrum, ITIL certification or any technology vendor certification (Microsoft, AWS, Oracle etc). Proficient in using office connectivity and productivity tools including Microsoft Word, PowerPoint and More ❯

Skills: Experience with Azure Active Directory and Azure-based services . Familiarity with modern IT infrastructure and cloud-based technologies. Knowledge of Windows Autopilot or other device provisioning technologies. ITIL certification or knowledge of ITIL processes. Education & Qualifications: Degree in Computer Science , Information Technology , or a related field is preferred, but not required. Microsoft certifications (e.g., Microsoft More ❯

Skills: Experience with Azure Active Directory and Azure-based services . Familiarity with modern IT infrastructure and cloud-based technologies. Knowledge of Windows Autopilot or other device provisioning technologies. ITIL certification or knowledge of ITIL processes. Education & Qualifications: Degree in Computer Science , Information Technology , or a related field is preferred, but not required. Microsoft certifications (e.g., Microsoft More ❯

Skills: Experience with Azure Active Directory and Azure-based services . Familiarity with modern IT infrastructure and cloud-based technologies. Knowledge of Windows Autopilot or other device provisioning technologies. ITIL certification or knowledge of ITIL processes. Education & Qualifications: Degree in Computer Science , Information Technology , or a related field is preferred, but not required. Microsoft certifications (e.g., Microsoft More ❯

of Agile methodologies and best practices. Familiarity with tools such as JIRA, Confluence, Splunk, Fiddler, Wireshark, and ServiceNow. OS skills on Windows, MacOS, iOS, Linux are advantageous. Education/Certification: Bachelor's degree or equivalent in a relevant field. Preferred: Agile or ITIL certifications. Preferred: Relevant network and/or security certifications. #J-18808-Ljbffr More ❯

onshore/offshore models and 3-tier models (offshore, account, customer) is a plus. Experience working in a multi-national/multi-cultural environment. Strong operations management skills (preferably ITIL Certified) with the ability to analyze data to drive improvements. Ability to handle negotiations with customers and senior account personnel. Excellent documentation, presentation, and communication skills. Knowledge and experience … five of the nine areas of Project Management. Skills to succeed as a project leader, project/Program office manager, or change initiative manager. Working toward professional Project Management certification is recommended. As a manager, provide direction to staff to meet schedules and resolve operational issues. Apply advanced Project Management principles, theories, and concepts, and related disciplines. Select appropriate More ❯

in cloud-based technology e.g Azure, AWS Experience in cost optimisation including financial analysis, technology vendor management, strategic planning and process improvement ToGAF or any EA architecture domain related certification, Scrum, ITIL certification or any technology vendor certification (Microsoft, AWS, Oracle etc). Proficient in using office connectivity and productivity tools including Microsoft Word, PowerPoint and More ❯

in cloud-based technology e.g Azure, AWS Experience in cost optimisation including financial analysis, technology vendor management, strategic planning and process improvement ToGAF or any EA architecture domain related certification, Scrum, ITIL certification or any technology vendor certification (Microsoft, AWS, Oracle etc). Proficient in using office connectivity and productivity tools including Microsoft Word, PowerPoint and More ❯

incident management, escalation processes, and project delivery. Strong people management skills, including recruitment, performance assessment, and team development. Experience managing third-party suppliers and services. Desirable (but not essential): ITIL® certification or equivalent knowledge of IT service management frameworks. More ❯

incident management, escalation processes, and project delivery. Strong people management skills, including recruitment, performance assessment, and team development. Experience managing third-party suppliers and services. Desirable (but not essential): ITIL® certification or equivalent knowledge of IT service management frameworks. More ❯

to manage multiple priorities and meet deadlines in a fast-paced environment. Team Collaboration: Proven ability to build rapport with clients and collaborate effectively with internal teams. Industry Standards: ITIL certification is required. Ticketing System Proficiency: Experience with Jira Service Management or a similar ticketing system. Experience: Minimum 5 years of experience in software client support. Interested? Apply More ❯

the ServiceNow platform. Strong organisational skills and ability to manage multiple work streams simultaneously. Excellent communication skills to bridge the gap between technical and non-technical stakeholders. Bonus Points: ITIL Certification, experience in contract and project management, expeience in managing customers outside of UK&I, and eligibility for UK Government Security Clearance (SC) level. Additional information Location: UK More ❯

the ServiceNow platform. Strong organisational skills and ability to manage multiple work streams simultaneously. Excellent communication skills to bridge the gap between technical and non-technical stakeholders. Bonus Points: ITIL Certification, experience in contract and project management, expeience in managing customers outside of UK&I, and eligibility for UK Government Security Clearance (SC) level. Additional information Location: UK More ❯

the ServiceNow platform. Strong organisational skills and ability to manage multiple work streams simultaneously. Excellent communication skills to bridge the gap between technical and non-technical stakeholders. Bonus Points: ITIL Certification, experience in contract and project management, expeience in managing customers outside of UK&I, and eligibility for UK Government Security Clearance (SC) level. Additional information Location: UK More ❯

Entra ID, Intune, etc.) Experience in securing Microsoft Cloud tenancies. Managing and deploying Endpoint products at a corporate or enterprise level. Microsoft Associate or expert-level certifications Cisco CCNA certification or above High level of literacy, both written & verbal. Effective communicator and a well-articulated speaker. Organisational skills, including project management essentials. Ability to work well independently & as part … of a larger team. Clean UK Driver’s license & access to a vehicle. Desirable: Identity Access Management experience. Sound knowledge of the ITIL framework (or ITIL qualification) Experience in Cisco Meraki infrastructure, deployment and support Any other industry recognised accreditations Your behaviours: Consistently maintain a positive and proactive attitude with both team members and customers. Show a strong More ❯

to manage multiple priorities and meet deadlines in a fast-paced environment. Team Collaboration: Proven ability to build rapport with clients and collaborate effectively with internal teams. Industry Standards: ITIL certification is required. Ticketing System Proficiency: Experience with Jira Service Management or a similar ticketing system. Experience: Minimum 5 years of experience in software client support. By applying More ❯

to thrive in a fast-paced, high-energy, team-oriented environment. Proficiency in multitasking and performing effectively under pressure. Language proficiency: Brazilian Portuguese (Preferred), English (Fluency), Spanish (Fluency) Preferred ITIL Certification and Agile Methodology Certification. #J-18808-Ljbffr More ❯

AWS (nice to have), VMware (preferred), Windows Server, firewalls, physical servers and switches. Experience and understanding of information security issues and industry standards such as SSAE16 and ISO 27001 ITIL certification is considered an asset Role and Responsibilities Role and Responsibilities Create reports and analyse performance trends to identify potential improvement areas and/or performance deficiencies Provide More ❯