26 to 50 of 300 ITIL Certification Jobs in the UK

IT are looking to recruit an IT Service Operations Technical Analyst to join our busy team based in Macclesfield. Main Responsibilities: Resolving incidents & requests in line with the defined ITIL based processes and to agreed Business service levels. Delivering IT support and troubleshooting for Bodycote facilities and end users in a predominant Windows environment. Day to day monitoring and … Understanding of backup technologies and best practices for data safeguarding. Solid grasp of networking fundamentals (LAN, WAN, and switches). Experience with antivirus technologies, preferably Sophos. Working knowledge of ITIL-based processes. Up-to-date with current technology trends and developments. A flexible approach and excellent interpersonal skills – the ability to work independently and collaboratively as part of a … to travel and stay away from home as required. Desirable, experience and skills: Minimum of 5 years’ experience in a customer facing role supporting a complex Windows based environment. ITIL Certified to Foundation Level. Working knowledge of Microsoft cloud-based technologies such as, Office 365 and Azure Administration. Knowledge of Asset Management and Mobile Device Management technologies such as More ❯

own objectives but focus on all of the following and more: Service Management & Delivery Oversee end-to-end delivery of IT services, ensuring SLAs and KPIs are met. Manage ITIL-based service processes (Incident, Problem, Change, Release). Ensure high availability and performance of critical insurance applications. Stakeholder Engagement Act as the primary liaison between IT and business units … Manager who has: Strong background in Incident Management working with 3rd party service providers Understanding of IT Infrastructure and Operating Systems Strong experience of delivering service quality within an ITIL framework Knowledge of ITIL, Infrastructure related technologies and understanding of business relevance of the technologies Experienced in managing multiple vendors Experience in managing conference calls or incident resolution … meetings Certified ITIL (Foundation) V3 beneficial You will need to be a focused, proactive, organised individual with a agile mindset to adapt to business requirements and who can articulate clearly and adapt their communication style according to their audience. You will be solution orientated who excels under pressure and be a team player who leads by example and is More ❯

IT are looking to recruit an IT Service Operations Technical Analyst to join our busy team based in Macclesfield. Main Responsibilities: Resolving incidents & requests in line with the defined ITIL based processes and to agreed Business service levels. Delivering IT support and troubleshooting for Bodycote facilities and end users in a predominant Windows environment. Day to day monitoring and … Understanding of backup technologies and best practices for data safeguarding. Solid grasp of networking fundamentals (LAN, WAN, and switches). Experience with antivirus technologies, preferably Sophos. Working knowledge of ITIL-based processes. Up-to-date with current technology trends and developments. A flexible approach and excellent interpersonal skills – the ability to work independently and collaboratively as part of a … to travel and stay away from home as required. Desirable, experience and skills: Minimum of 5 years’ experience in a customer facing role supporting a complex Windows based environment. ITIL Certified to Foundation Level. Working knowledge of Microsoft cloud-based technologies such as, Office 365 and Azure Administration. Knowledge of Asset Management and Mobile Device Management technologies such as More ❯

Works with external Suppliers and contributes towards contracts negotiation and requirements. Person Specification Qualifications Essential Educated to Degree level or equivalent demonstrable level of work experience and knowledge Desirable ITIL Intermediate Lifecycle qualification One or more certified MCSE (Microsoft Certified Systems Engineer), CCNA (Cisco Certified Network Associate), MCP (Microsoft Certified Systems Engineer). Formal project management qualifications (e.g. PRINCE … availability in critical environments Ability to manage multiple stakeholders and command the respect of peers within and outside of the organisation to deliver the right solution Desirable Understanding of ITIL service management functions and processes Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh Other Essential Able to work as part More ❯

orders, reconcile and approve IT operations invoices and track against budget. Analyse cloud consumption and work with wider IT team to ensure cloud cost optimisation. What you will bring: ITIL qualified or relevant experience. Strong and broad understanding of IT methodologies, frameworks and best practices. A strong understanding of operational risk and risk-related control frameworks and practices such … COCO, COSO, ISO, ITIL, CMM, COBIT, etc.) Good technical background in a range of infrastructure technologies, specifically within a virtualized and standardised environment. Experience working in a regulated environment. Experience working with infrastructure technologies within a centrally managed cloud environment. Experience of IT Disaster Recovery planning and testing. Experience in IT service management principles. Experience in managing 3rd party More ❯

Intune, Active Directory and basic networking. Experience working with 3rd party vendors and managing outsourced IT services. Confident in a stakeholder-facing role – strong communication and coordination skills. Ideally ITIL certified (or equivalent experience), with a hands-on approach to process improvement. Comfortable resolving first-line issues when necessary This is a great opportunity for someone looking to step More ❯

Intune, Active Directory and basic networking. Experience working with 3rd party vendors and managing outsourced IT services. Confident in a stakeholder-facing role – strong communication and coordination skills. Ideally ITIL certified (or equivalent experience), with a hands-on approach to process improvement. Comfortable resolving first-line issues when necessary This is a great opportunity for someone looking to step More ❯

and environments ability to understand Intune administration * Knowledge on supporting conference room devices * Knowledge on managing cloud printing * Managing asset inventory. * Desktop support experience on Microsoft Managed desktop environment * ITIL certifications or process knowledge This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV More ❯

and environments ability to understand Intune administration * Knowledge on supporting conference room devices * Knowledge on managing cloud printing * Managing asset inventory. * Desktop support experience on Microsoft Managed desktop environment * ITIL certifications or process knowledge This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV More ❯

ensure the smooth operation of a wide range of IT systems, including Azure services, Active Directory, and Microsoft SQL. Mentor and guide junior team members, sharing your expertise in ITIL principles and best practices. Collaborate with cross-functional teams to deliver first-class IT support across the organisation, supporting business continuity and service excellence. Requirements: Extensive experience in managing … complex IT infrastructures and applications, with strong expertise in Azure, Active Directory, VMware, Microsoft, Linux and O365. ITIL certification and a track record of successful change and incident management. Experience around Incident Management, Problem Management, Change Management and Asset Management. Strong communication skills, with the ability to influence senior leaders and manage competing priorities. Strong team leadership skills More ❯

ensure the smooth operation of a wide range of IT systems, including Azure services, Active Directory, and Microsoft SQL. Mentor and guide junior team members, sharing your expertise in ITIL principles and best practices. Collaborate with cross-functional teams to deliver first-class IT support across the organisation, supporting business continuity and service excellence. Requirements: Extensive experience in managing … complex IT infrastructures and applications, with strong expertise in Azure, Active Directory, VMware, Microsoft, Linux and O365. ITIL certification and a track record of successful change and incident management. Experience around Incident Management, Problem Management, Change Management and Asset Management. Strong communication skills, with the ability to influence senior leaders and manage competing priorities. Strong team leadership skills More ❯

two-factor authentication Strong communication and interpersonal skills, particularly when working with executives A self-starter mindset with the ability to take ownership and see issues through to resolution ITIL-based support experience; ITIL certification preferred Experience using ServiceNow ideally or similar ITSM platforms Nice to Have Financial services or investment banking background ITIL Foundation, Microsoft More ❯

two-factor authentication Strong communication and interpersonal skills, particularly when working with executives A self-starter mindset with the ability to take ownership and see issues through to resolution ITIL-based support experience ; ITIL certification preferred Experience using ServiceNow ideally or similar ITSM platforms Nice to Have Financial services or investment banking background ITIL Foundation, Microsoft More ❯

experience and experience in the AV sector with a proven record of effectively commissioning, configuring, troubleshooting or installing corporate AV systems - Microsoft MCSE, MCITP Systems Administrator (Active Directory) experience - ITIL Knowledge - Experience in Linux, Microsoft, and network systems administration - Experience working with AV technologies such as Extron, Crestron, BiAmp, Cisco, Shure and Poly; control systems, DTP systems, matrix switchers … software. - Experience with AD Systems Administration in a mixed operating system environment – Chrome OS, Windows and Unix. - Knowledge of networking hardware and concepts. - Crestron DMC-T or DMC-E Certification - ITIL Certified - SynAudCon Training - CTI-P101 Foundations of Crestron Programming Certification - CompTia Network+ and Cisco Certified Network Associate (CCNA) - Additional Certifications or formal training by AV manufacturers More ❯

/recovery systems. Experience with virtualized environments (VMware, Hyper-V, or similar) and infrastructure automation (PowerShell/Ansible). Familiarity with monitoring (Zabbix) and diagnostic tools. Comfortable working within ITIL frameworks including incident, problem, and change management. Awareness of cloud platforms (e.g., AWS, Azure, Google Cloud) and their integration with existing infrastructure. Strong analytical and problem-solving skills. Superb … communication and interpersonal abilities. Preferred Qualifications Experience supporting creative or production environments. Proficiency in scripting or automation tools (e.g., PowerShell, Bash, Ansible). ITIL certification or demonstrable service management experience. Demonstrable ability to work effectively in fast-paced, collaborative team settings. Experience in conducting vulnerability assessments and implementing remediation plans. Understanding compliance requirements relevant to the industry. Benefits More ❯

/recovery systems. Experience with virtualized environments (VMware, Hyper-V, or similar) and infrastructure automation (PowerShell/Ansible). Familiarity with monitoring (Zabbix) and diagnostic tools. Comfortable working within ITIL frameworks including incident, problem, and change management. Awareness of cloud platforms (e.g., AWS, Azure, Google Cloud) and their integration with existing infrastructure. Strong analytical and problem-solving skills. Superb … communication and interpersonal abilities. Preferred Qualifications Experience supporting creative or production environments. Proficiency in scripting or automation tools (e.g., PowerShell, Bash, Ansible). ITIL certification or demonstrable service management experience. Demonstrable ability to work effectively in fast-paced, collaborative team settings. Experience in conducting vulnerability assessments and implementing remediation plans. Understanding compliance requirements relevant to the industry. Benefits More ❯

and other infrastructure systems Desirable skills/qualifications: Veritas Netbackup and BackupExec IBM Spectrum Protect and Spectrum Protect Plus NetApp Filers Hitachi Storage Highly Available storage solutions SAN Fabric ITIL certification Working knowledge of SM9/SNOW or similar As an Employee you will benefit from: Flexible benefits including, private medical and health insurance, basic cover paid by More ❯

approvals, following up on orders, capacity planning and optimising of licenses and alignment to budget. Skills and Qualifications Essential : A degree in an IT related subject, or equivalent experience; ITIL certification required; In-depth working knowledge and support of virtualisation and containerisation technologies; Extensive experience in Microsoft 365 and Teams, Azure and Azure AD; Experience of migrating services More ❯

Problem solving and root cause analysis skills Understanding of virtualization, Intune administration Supporting conference room devices and managing cloud printing Asset inventory management Experience with Microsoft Managed Desktop environment ITIL certification or process knowledge This is an excellent opportunity on a significant project. If you are looking for your next exciting role, apply now to have your CV More ❯

/recovery systems. Experience with virtualized environments (VMware, Hyper-V, or similar) and infrastructure automation (PowerShell/Ansible). Familiarity with monitoring (Zabbix) and diagnostic tools. Comfortable working within ITIL frameworks including incident, problem, and change management. Awareness of cloud platforms (e.g., AWS, Azure, Google Cloud) and their integration with existing infrastructure. Strong analytical and problem-solving skills. Superb … communication and interpersonal abilities. Preferred Qualifications Experience supporting creative or production environments. Proficiency in scripting or automation tools (e.g., PowerShell, Bash, Ansible). ITIL certification or demonstrable service management experience. Demonstrable ability to work effectively in fast-paced, collaborative team settings. Experience in conducting vulnerability assessments and implementing remediation plans. Understanding compliance requirements relevant to the industry. Discretionary More ❯

across infrastructure, networks, cloud services, and support.* Proven ability to manage escalations and mentor team members.* Excellent organisational and planning skills.* Strong understanding of safeguarding, cybersecurity, and data protection.Desirable:* ITIL certification or equivalent experience in structured IT service management.* Knowledge of school MIS systems, Microsoft 365, and education-specific software.* Experience managing IT projects and implementing new systems. More ❯

UK retail industry and customer service operations. Fluency in social media platforms and direct experience working with social media management software. Knowledge of industry-standard frameworks (e.g., Contact center, ITIL). Certification in Sprinklr Modern Care or related technologies. Experience with data analytics and reporting tools. Familiarity with cloud-based technologies and software-as-a-service (SaaS) solutions. More ❯

and root cause analysis skills. Understanding of virtualization and Intune administration. Knowledge of supporting conference room devices and cloud printing. Asset inventory management. Experience supporting Microsoft Managed Desktop environments. ITIL certifications or process knowledge. This is an excellent opportunity on a significant project. If you're seeking your next exciting role, apply now to have your CV reviewed. We More ❯

engage with IT Project & Support Team Leader to develop personal development plans. Any other duties as requested by the IT Project & Support Team Leader. Skills beneficial to the role: ITIL Certified Must hold a valid UK driving licence Active Directory user and computer administration Windows desktop and Windows Server administration Microsoft 365 and Microsoft Azure experience, including Exchange Online More ❯

IT support or similar technical helpdesk environment Good familiarity with Microsoft 365 (Teams, Outlook, SharePoint, etc.) Comfortable working with ITSM systems to manage incidents and requests Solid understanding of ITIL principles and service desk best practices Strong interpersonal skills - calm, clear, and professional under pressure Self-starter with excellent time management and problem-solving ability Bonus Experience (not essential … Exposure to Microsoft Azure environments ITIL certification Hands-on experience with 2nd line support tasks Company Benefits This company offers more than just a job - they offer a chance to grow. With a workplace culture that values curiosity, development, and collaboration, you'll be encouraged to stretch your skills and achieve your professional goals. You’ll join a More ❯