resources and timelines • Contribute to customer roadmaps and value delivery • Participate in remote and on-site work as needed What We're Looking For Basic to intermediate Microsoft 365 certification Some experience with Unified Communications (e.g., Teams Voice, SIP trunking, SBCs) Strong communication and documentation skills A proactive, customer-focused mindset Willingness to work flexible hours during key project … phases Full UK driving licence Desirable (but not essential) Experience with Audiocodes media packs, or similar gateways Knowledge of network infrastructure (VPNs, firewalls, load balancers) PRINCE2 Foundation or ITILcertification Why Join Us? • Clear progression path into Project Management or Technical Consultancy • Supportive team culture with a focus on learning and development • Exposure to enterprise-level deployments and More ❯
with third-party systems (e.g., HR, identity, CMDB). Set up and configure Workblaze for Digital Workplace enablement. Skills & Experience Exceptional supplier management skills Strong knowledge of ITSM/ITIL (certification preferred). Experience with cloud-based service platforms (e.g., BMC Helix SaaS). Ability to deliver technical configurations based on business needs. Hands-on with integration tools … Workplace setup - building self-service portals, service catalogues, and workflows. Technical project management - 5+ years delivering ITSM or digital transformation projects, managing teams and timelines. Methodologies - solid knowledge of ITIL (cert preferred), and experience with Agile or hybrid models. Tools - proficient in Jira, Confluence, Azure DevOps. Communication - strong stakeholder engagement, workshop facilitation, and documentation skills. Carbon60, Lorien & SRG - The More ❯
objectives Keep abreast of latest developments in the sector around applications and cloud services ensuring the best tools and practices are adopted. Extensive experience in an IT Applications role. ITILCertification Project management qualification, Prince2 or Agile. Experience of Managing Teams What's in it for you? As an RBH employee, you will receive a range of fantastic More ❯
Rochdale, Greater Manchester, North West, United Kingdom
Rochdale Boroughwide Housing
objectives Keep abreast of latest developments in the sector around applications and cloud services ensuring the best tools and practices are adopted. Extensive experience in an IT Applications role. ITILCertification Project management qualification, Prince2 or Agile. Experience of Managing Teams What's in it for you? As an RBH employee, you will receive a range of fantastic More ❯
record of delivering a quality service to agreed SLA's and OLAs. Any experience around Service Improvement would be helpful but essential. Must have outstanding Communication and Stakeholder skills. ITIL Accreditations would be nice but again not essential. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have More ❯
job description for further information about this role. Person Specification Qualifiactions and training Essential Educated to A - C GCSE standard or equivalent., e.g., City and Guilds, NVQ3 etc Desirable ITIL Qualification Knowledge and Experience Essential Providing a customer service function Knowledge of Microsoft Office Software Proven IT system administration skills Desirable Experience with NHS systems and processes Theoretical and More ❯
stakeholder engagement skills Ability to manage third-party service providers effectively Organised, self-motivated, and able to manage multiple priorities Comfortable working in a flexible, fast-paced environment Desirable: ITILcertification or similar service management qualifications Awareness of compliance frameworks (e.g., ISO 27001, GDPR) Working Arrangements On-site role based in Surrey Flexible part-time schedule: 3 full More ❯
experience in AWS cloud services. Proficient in AngularJS, Jenkins, Karate, Gherkin and Cypress, Cloudformation, Jenkins, Groovy and deploying to native AWS services like ECS, S3, Lambda, SQS, Step Functions. Certification: Expected to have AWS Certified DevOps Engineer Professional accreditation or above Responsibilities: Write clean, secure code using test-driven approach. Create reusable and open code. Collaborate with other developers. … Apigee) Proficiency in AngularJS, Jenkins, Karate, Node 10, Groovy, Bash, Typescript. Knowledge of Gherkin, Cypress, Jest Tooling: Gitlab, Jenkins, CloudFormation, Maven, Docker, Fortify on Demand, SonarQube AWS DevOps Engineer certification or above. Understanding of software development lifecycle. Ability to apply secure coding practices. Experience with CI/CD pipelines. Knowledge of user-centered design principles. ITILcertificationMore ❯
Northampton, England, United Kingdom Hybrid / WFH Options
Bechtle UK
support teams when necessary. Utilize ITSM systems to log, monitor, and resolve customer-facing issues, ensuring accurate documentation to support knowledge sharing and continuous improvement. Maintain strict adherence to ITIL service management principles, including Incident, Problem, Change Management, and Continual Service Improvement. Provide technical guidance to customers infrastructure and cloud-based services (e.g., Microsoft Azure, AWS), as needed, collaborating … network, Wan, Lan, SD-Wan & Wi-Fi, qualifications and or experience Microsoft stack qualifications and or experience Cloud (Azure, AWS), qualifications and or experience Infrastructure, qualifications and or experience ITIL-qualified, ideally at least an intermediary level. Experience working with Autotask (ITSM Tool) What We Offer Hybrid Working (3 days in/2 days out) Location – Manchester, Chippenham, Northampton More ❯
kettering, midlands, united kingdom Hybrid / WFH Options
Bechtle UK
support teams when necessary. Utilize ITSM systems to log, monitor, and resolve customer-facing issues, ensuring accurate documentation to support knowledge sharing and continuous improvement. Maintain strict adherence to ITIL service management principles, including Incident, Problem, Change Management, and Continual Service Improvement. Provide technical guidance to customers infrastructure and cloud-based services (e.g., Microsoft Azure, AWS), as needed, collaborating … network, Wan, Lan, SD-Wan & Wi-Fi, qualifications and or experience Microsoft stack qualifications and or experience Cloud (Azure, AWS), qualifications and or experience Infrastructure, qualifications and or experience ITIL-qualified, ideally at least an intermediary level. Experience working with Autotask (ITSM Tool) What We Offer Hybrid Working (3 days in/2 days out) Location – Manchester, Chippenham, Northampton More ❯
milton keynes, south east england, united kingdom Hybrid / WFH Options
Bechtle UK
support teams when necessary. Utilize ITSM systems to log, monitor, and resolve customer-facing issues, ensuring accurate documentation to support knowledge sharing and continuous improvement. Maintain strict adherence to ITIL service management principles, including Incident, Problem, Change Management, and Continual Service Improvement. Provide technical guidance to customers infrastructure and cloud-based services (e.g., Microsoft Azure, AWS), as needed, collaborating … network, Wan, Lan, SD-Wan & Wi-Fi, qualifications and or experience Microsoft stack qualifications and or experience Cloud (Azure, AWS), qualifications and or experience Infrastructure, qualifications and or experience ITIL-qualified, ideally at least an intermediary level. Experience working with Autotask (ITSM Tool) What We Offer Hybrid Working (3 days in/2 days out) Location – Manchester, Chippenham, Northampton More ❯
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Inetum
s Degree in Computer Science or Telecommunications. - Minimum of 5 years' experience in the same or similar position. - Intermediate/advanced level of English, conversational skills required. - PMP or ITILcertification is a plus. WE OFFER - Permanent Contract. - Hybrid Work Model. - Career Plan: We offer an attractive career path based on experience and personal potential. - Training in technological More ❯
milton, central scotland, united kingdom Hybrid / WFH Options
Inetum
s Degree in Computer Science or Telecommunications. - Minimum of 5 years' experience in the same or similar position. - Intermediate/advanced level of English, conversational skills required. - PMP or ITILcertification is a plus. WE OFFER - Permanent Contract. - Hybrid Work Model. - Career Plan: We offer an attractive career path based on experience and personal potential. - Training in technological More ❯
paisley, central scotland, united kingdom Hybrid / WFH Options
Inetum
s Degree in Computer Science or Telecommunications. - Minimum of 5 years' experience in the same or similar position. - Intermediate/advanced level of English, conversational skills required. - PMP or ITILcertification is a plus. WE OFFER - Permanent Contract. - Hybrid Work Model. - Career Plan: We offer an attractive career path based on experience and personal potential. - Training in technological More ❯
track record in building and maintaining relationships with a wide range of stakeholders Desirable: Industry recognised qualifications such as British Computer Society’s International Diploma in Business Analysis, Prince2, ITILcertification Familiarity with engineering toolsets, such as Product Lifecycle Management (PLM), Computer Aided Design (CAD), and Model Based Systems Engineering (MBSE) Benefits As well as a competitive pension More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Nextech Group Limited
analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred). Full, clean UK driver's licence. Desirable ITIL qualification or familiarity with ITIL practices. Experience working in a professional services environment (legal firm) If you're a confident, proactive IT professional who thrives on solving problems More ❯
analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred). Full, clean UK driver's licence. Desirable ITIL qualification or familiarity with ITIL practices. Industry certifications in Microsoft or related technologies. Experience working in the professional services industry. If you're a confident, proactive IT professional More ❯
analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred). Full, clean UK driver's licence. Desirable ITIL qualification or familiarity with ITIL practices. Industry certifications in Microsoft or related technologies. Experience working in the professional services industry. If you're a confident, proactive IT professional More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Nextech Group Limited
analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred). Full, clean UK driver's licence. Desirable ITIL qualification or familiarity with ITIL practices. Industry certifications in Microsoft or related technologies. Experience working in the professional services industry. If you're a confident, proactive IT professional More ❯
user support. Experience with vSphere. A solid understanding and experience with Citrix. Qualification in an IT-related discipline (degree level preferred). Full, clean UK driver's licence. Desirable ITIL qualification or familiarity with ITIL practices. Industry certifications in Microsoft or related technologies. Experience working in the professional services industry. If you're a confident, proactive IT professional More ❯
user support. Experience with vSphere. A solid understanding and experience with Citrix. Qualification in an IT-related discipline (degree level preferred). Full, clean UK driver's licence. Desirable ITIL qualification or familiarity with ITIL practices. Industry certifications in Microsoft or related technologies. Experience working in the professional services industry. If you're a confident, proactive IT professional More ❯
improvements. Key Requirements of the IT Service Manager: • 7+ years' experience in IT Service Management, with at least 3 years in a leadership or managerial capacity. • Proven expertise in ITIL processes – particularly Service Design, Transition, Portfolio, Change, and Release Management. • Strong understanding of risk management, compliance, and governance frameworks. • Skilled in ITSM platforms such as ServiceNow, BMC Remedy, or … equivalent. • ITIL v4 Foundation (required); advanced ITIL certifications highly desirable. • Excellent stakeholder communication and vendor management skills. IT Service Lifecycle Manager Birmingham – Permanent – Competitive Salary – Hybrid Apply now to speak with VIQU IT in confidence. Or reach out to Belle Hegarty via the VIQU IT website or at Do you know someone great? We'll thank you with More ❯
you'll play a key part in helping the firm develop and design better processes, spotting patterns before they become problems. Requirements IT Support experience on a service desk ITIL Framework expertise. ideally ITIL Certified. Knowledgeable with Microsoft 365 suite Knowledgeable with Windows 10/11 desktops High standards of service delivery Outstanding communicator You'll help to More ❯
systems, and infrastructure are controlled, executed, and closed effectively. - Facilitate and participate in Change Advisory Board (CAB) meetings to assess, approve, and prioritise changes. Knowledge, Skills and Experience: - Certified ITIL Foundation v4 (preferred) - Advanced ITIL certifications (preferred) - Minimum of 7 years of experience working in IT Service Management. - Minimum of 3 years in a leadership or managerial role … overseeing ITIL processes such as Service Design, Service Portfolio Management, Service Transition, Release Management, and Change Management. - Expertise in managing the end-to-end lifecycle of IT services, from initial design through to retirement - Extensive experience in Change Management and Release Management processes, including risk management, stakeholder communication, and post-implementation review. - Knowledge of industry regulations, compliance standards, and More ❯
Excellent interpersonal and communication skills. Ability to work under pressure and build strong relationships internally and externally Excellent documentation writing skills. Excellent troubleshooting and analytical skills. Good knowledge of ITIL or hold ITIL certification. Good experience knowledge of working with ITSM tools Good knowledge and understanding of IT networks such as routers, switches and firewalls. (knowledge of Silver More ❯