nature of the role we are looking for someone with in-depth ServiceNow experience. Ideally, we are looking for people with: ServiceNow System Administrator Certification ServiceNow Implementation Specialist CertificationITIL qualified Prince2 certified The role will see you responsible for but not limited to: Overseeing the full more »
the company, ensuring the efficient and effective operation of their day-to-day systems. Key Responsibilities: · Assisting in the development and implementation of an ITIL-based Internal I.T Service Management system. · Managing incident, problem, change, and request processes. · Conducting root cause analyses and patch management. · Overseeing IT asset inventory … and managing incidents through ticketing systems. · Strong problem-solving skills and attention to detail. · Familiarity with Microsoft 365 administration and Windows 10/11. · ITILcertification is beneficial, along with a basic understanding of networking. · Experience or certifications in MDM, Apple, and Android device management are highly valued. more »
problems to Service Managers. Organizing and prioritizing workload efficiently. Contributing to improving first-time issue resolution. Keeping updated on new technologies. Qualifications and Skills: ITILcertification or familiarity Previous IT Service Desk or customer support experience is a plus. Strong analytical and communication skills. Familiarity with Microsoft technologies more »
with cross-functional teams to deliver exceptional customer service. Key skills & experience • Bachelor's degree in information technology, computer science, or a related field. ITILCertification and Experience in supporting and administering MS SQL Databases, C# .net applications • Proven experience in application support, with a track record of more »
M365 E5 suite of products, Citrix, Virtual desktop, Windows 10, Windows 11, public cloud, An understanding of IT operations in an ITSM context (ideally ITIL qualified to at least foundation-level). Candidates must also have strong communication skills and relationship building capability as you will be required to more »
related qualification -A level/GCSE or equivalent equivalent experience in a similar role Specialist IT related qualification or equivalent experience Desirable Technical accreditation ITIL qualification Specific Skills Essential Knowledge of Windows 10, Apple IOS, Office, Web browsers and Internet Technologies Excellent communication and interpersonal skills Desirable Experience of more »
in other industries. Able to demonstrate an ability to meet challenges head on and adapt. Experience of writing and implementing policies and procedures. Relevant ITIL qualifications Ability to identify and progress improvement opportunities. Excellent analytical skills Ability to learn new bespoke systems and applications not worked with in previous more »
available for reference. Person Specification Qualifications Essential Educated to NVQ Level 3 in an IT based subject or equivalent qualifications, training and experience Desirable ITIL qualification Personal Attributes Essential Ability to work under own initiative and prioritise own work load Commitment to continuing professional development Effective communication and interpersonal more »
there are key dependency with our suppliers. Person Specification Knowledge/Experience/Skills: Bachelors degree in computer science, computer engineering, or information technology, ITILCertification or equivalent. Detailed knowledge of IT technical concepts from support through to infrastructure. Technical knowledge and experience of SQL, Visual Studio, SOQL more »
leading service delivery, with that in mind you will need: Solid Experience in a Similar Position Experience in the Financial Industry – Preferably Buy-Side ITIL Qualified Active Directory Experience ServiceNow Experience Preferred Ready for you next assignment? Please get in touch. No up to date CV required. more »
Hardware, Software, Systems, Networks and Printers MS Exchange Active Directory/Azure/Intune/Endpoint IOS Windows 10/11 VPN Configuration Desirable: ITIL Qualification Please note that for this role candidates will require an Enhanced DBS check to be successful, if you believe you would be a more »
Skills: Service Delivery Management experience Knowledge of working with Public Sector customers Knowledge of telecommunications/networking products or supporting customers with these issues ITIL Qualified or trained Excellent communication and customer service skills Able to work to/and manage SLAs and KPIs Able to travel to customer more »
your supporting statement in this section here. Qualifications Essential 1. Administrative knowledge of Microsoft Active Directory 2. Microsoft Certified Engineer or equivalent Desirable 1. ITIL Certified or equivalent. 2. End user cloud computing experience (O365) 3. Understanding of ISO 27001 Experience Essential 1. Experience of working in a IT more »
Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
Haven
and expertise: A solid background in technology with a focus on IT service management, cloud services (AWS, Azure), and an in-depth understanding of ITIL principles. Leadership acumen: Proven leadership skills with the ability to motivate and guide a team towards achieving excellence in product support and operations. Problem … ability to make swift, informed decisions. Essential: Prior experience in a product support role with a strong foundation in technology systems and services. Desirable: ITILCertification and familiarity with cloud migration strategies. Leadership: Exceptional leadership capabilities with a track record of hiring, training, and developing teams. What’s more »
enabled departmental environment Able to analyse and to present quality and MI along with improvements Good working knowledge of standard Microsoft Office suite desirable ITIL qualifications desirable Excellent interpersonal skills Able to identify problems objectively and subsequently solve them Excellent communication skills including the ability to work collaboratively, negotiate more »
Portsmouth, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
functionality, including indexes, schemas, and triggers It would be great if you had: Experience/knowledge of MongoDB, Oracle, Linux OS distributions or PostgreSQL ITIL Certifications Understanding and working experience with VMware environments If you are interested in this role but not sure if your skills and experience are more »
Stevenage, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
functionality, including indexes, schemas, and triggers It would be great if you had: Experience/knowledge of MongoDB, Oracle, Linux OS distributions or PostgreSQL ITIL Certifications Understanding and working experience with VMware environments If you are interested in this role but not sure if your skills and experience are more »
Bradford, West Yorkshire, Yorkshire, United Kingdom
Yorkshire Water
advisory partner. Experience leading teams and people management. Confident with Microsoft 365 appliations including M365, Teams, Power B.I. You will also benefit from having: ITIL certified configuration management Working knowledge of Microsoft Active Directory. Working knowledge of Microsoft endpoint management solutions including intune, SCCM, Autopilot and/or other more »
qualifications Essential: o Degree in IT/Computing, Computer Science, or equivalent education/experience Desirable: o Microsoft Certified Systems Engineer o VMWareVCP o ITILcertificationmore »
Ability to make quick and effective decisions. Keen problem-solving abilities. High flexibility and adaptability. Capability to work under pressure. Effective organizational skills. Qualifications: ITILCertificationmore »
vendors on more significant modifications. A tertiary qualification in ICT or a related discipline, or equivalent experience exceeding two years, is essential. Candidates with ITILcertification or formal security certifications, such as Microsoft security, Intune, or Azure, will find themselves at an advantage. Proficiency in Windows Server, GPOs more »
the expectation of the wider business. Ideally, we are seeking a candidate with higher level education in IT, Computer Science or similar, having attained ITILCertification, a Qualification in Windows Exchange and able to work confidently in and around IT operating systems both software and hardware based. Ensuring more »
team player but capable of self-working Exposure to large financial change management procedures and change management platforms. Strong client focus Nice to have. ITIL accreditation Cisco Certifications Arista Certifications more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Reed Technology
a non-technical audience. Proven project and programme management experience. Visionary leadership in creating and implementing an ICT strategy that delivers measurable change. Desirable: ITIL Qualification. Prince2 Qualification. Management Qualification. Graduate level qualification (or equivalent higher education). Benefits: Competitive salary package. Hybrid working model for work-life balance. more »