ITIL Certification Jobs in the UK

51 to 75 of 93 ITIL Certification Jobs in the UK

Customer Success Manager

London, United Kingdom
Digital Realty (UK) Limited
of experience in customer facing roles in a service company, preferably a utility, data center, IT, or telecommunications company. Experience with Service Management, preferably of more complex international customers. ITIL qualifications and experience are preferred. Ability to interface with internal functional teams in Operations, Implementation services, Sales, Finance, and segment. External contact with Customers and potentially Integrators. Knowledge Mastery More ❯
Employment Type: Permanent
Posted:

Continuous Improvement Manager (SIAM, ITIL v4)

Warwickshire, United Kingdom
Hybrid / WFH Options
TXP
occasional travel to Warwickshire Due to increased customer demand in the financial services sector, TXP is expanding their Management Services capability; and we're recruiting for a highly accomplished, ITIL Certified UK based Continual Improvement Manager with SIAM expertise and ITIL v4, to support the increase in demand from projects and business change initiatives from our leading, Midlands … improvement metrics to ensure measurable value and alignment with organisational goals. Facilitate service reviews, improvement workshops, and governance forums to challenge underperformance and drive service maturity. Ensure alignment with ITIL Continual Improvement practices, Lean methodologies, and organisational policies. Experience & Skills: Strong experience in continual improvement, service management, or operational excellence roles within complex IT service environments. Working knowledge of … SIAM models and multi-vendor ecosystems, with experience supporting or assuring their implementation. Skilled in applying ITIL (especially Continual Improvement), Lean, Six Sigma, or similar frameworks to drive measurable outcomes. Excellent analytical skills with the ability to interpret service performance data and generate actionable insights. Proven ability to influence, engage, and drive change across a diverse stakeholder landscape, including More ❯
Employment Type: Temporary
Salary: £65000 - £75000/annum Holiday, Pension, Hybrid Working
Posted:

Continuous Improvement Manager (SIAM, ITIL)

Warwickshire, United Kingdom
Hybrid / WFH Options
TXP
occasional travel to Warwickshire Due to increased customer demand in the financial services sector, TXP is expanding their Management Services capability; and we're recruiting for a highly accomplished, ITIL Certified UK based Continual Improvement Manager with SIAM expertise, to support the increase in demand from projects and business change initiatives from our leading, Midlands based financial services client. … improvement metrics to ensure measurable value and alignment with organisational goals. Facilitate service reviews, improvement workshops, and governance forums to challenge underperformance and drive service maturity. Ensure alignment with ITIL Continual Improvement practices, Lean methodologies, and organisational policies. Experience & Skills: Strong experience in continual improvement, service management, or operational excellence roles within complex IT service environments. Working knowledge of … SIAM models and multi-vendor ecosystems, with experience supporting or assuring their implementation. Skilled in applying ITIL (especially Continual Improvement), Lean, Six Sigma, or similar frameworks to drive measurable outcomes. Excellent analytical skills with the ability to interpret service performance data and generate actionable insights. Proven ability to influence, engage, and drive change across a diverse stakeholder landscape, including More ❯
Employment Type: Temporary
Salary: £60000 - £69000/annum Holiday, Pension, Hybrid Working
Posted:

Colleague Experience Engineer

Wales, Yorkshire, United Kingdom
ERS
dissatisfaction or operational disruption. Execute policies and processes outlined by departmental management. Uphold IQUW values in all interactions, ensuring ethical and professional standards. Essential qualifications, skills and experience MCDST certification or equivalent (preferable but not mandatory). Demonstrated ability to act as a technical lead within a team. ITIL Understanding: Essential understanding of ITIL principles (ITIL More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Desk Engineer

Swansea Vale, Swansea, West Glamorgan, Wales, United Kingdom
ERS
operational disruption. Policy Adherence: Execute policies and processes outlined by departmental management. Uphold IQUW values in all interactions, ensuring ethical and professional standards. Essential qualifications, skills and experience MCDST certification or equivalent (preferable but not mandatory). Demonstrated ability to act as a technical lead within a team. ITIL Understanding: Essential understanding of ITIL principles (ITIL More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

Colleague Experience Engineer

London, United Kingdom
IQUW Group
operational disruption. Policy Adherence: Execute policies and processes outlined by departmental management. Uphold IQUW values in all interactions, ensuring ethical and professional standards. Essential qualifications, skills and experience MCDST certification or equivalent (preferable but not mandatory). Demonstrated ability to act as a technical lead within a team. ITIL Understanding: Essential understanding of ITIL principles (ITIL More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Desktop Engineer

Wales, Yorkshire, United Kingdom
IQUW Property Insurance
operational disruption. Policy Adherence: Execute policies and processes outlined by departmental management. Uphold IQUW values in all interactions, ensuring ethical and professional standards. Essential qualifications, skills and experience MCDST certification or equivalent (preferable but not mandatory). Demonstrated ability to act as a technical lead within a team. ITIL Understanding: Essential understanding of ITIL principles (ITIL More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support - BANKING

Central London, London, England, United Kingdom
Proactive Appointments
Strong knowledge of Microsoft Office applications Good understanding of IT infrastructure, networking, and associated tools Experience with IT service management applications Hands-on experience with software deployment via SCCM ITIL certification is advantageous Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered More ❯
Employment Type: Full-Time
Salary: £40,000 - £48,000 per annum
Posted:

IT Operations Specialist - BANKING - 11057CA2

England, United Kingdom
Proactive.IT Appointments Limited
Strong knowledge of Microsoft Office applications Good understanding of IT infrastructure, networking, and associated tools Experience with IT service management applications Hands-on experience with software deployment via SCCM ITIL certification is advantageous Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Operations Specialist - BANKING

Central London, London, England, United Kingdom
Proactive Appointments
Strong knowledge of Microsoft Office applications Good understanding of IT infrastructure, networking, and associated tools Experience with IT service management applications Hands-on experience with software deployment via SCCM ITIL certification is advantageous Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered More ❯
Employment Type: Full-Time
Salary: £40,000 - £48,000 per annum
Posted:

Bid Manager

City of London, London, United Kingdom
Hybrid / WFH Options
Oryx Align Limited
management principles and methodologies Excellent communication skills, with the ability to present ideas clearly and persuasively Desirable: Experience in working within the construction, data centre and commercial property sectors Certification in project management (PMP, PRINCE2, etc.) is a plus Technical certifications in networking, cloud and cyber technologies or experience in working with leading IT providers to validate technical expertise. … ITIL Certification: Understanding of IT service management best practices What you will get from OryxAlign Along with competitive salary and training and development you will receive leave entitlement of 23 days plus one volunteer day, private medical throughVitality, group personal pension -4% employer and 5% employee contributions andLife Insurance at4 x salary. Other benefits include: Employee Assistance Programme More ❯
Employment Type: Permanent, Work From Home
Salary: £55,000
Posted:

Lead Network Engineer

Portsmouth, Hampshire, England, United Kingdom
Sopra Steria
IOS and NX-OS. Experience of Ansible or similar automation/orchestration technologies or willingness to build expertise. Cisco ACI software defined networking experience or preparedness to build expertise. ITIL certification or experience. Full UK Driving Licence as travel to other sites will be required. Current DV Clearance or eligibility to gain DV clearance is essential for this More ❯
Employment Type: Full-Time
Salary: £50,000 - £56,000 per annum
Posted:

Lead Network Engineer

Salisbury, Wiltshire, United Kingdom
Hybrid / WFH Options
Sopra Steria Group
IOS and NX-OS. Experience of Ansible or similar automation/orchestration technologies or willingness to build expertise. Cisco ACI software defined networking experience or preparedness to build expertise. ITIL certification or experience. Full UK Driving Licence as travel to other sites will be required. Current DV Clearance or eligibility to gain DV clearance is essential for this More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Service Manager

Lincoln, Lincolnshire, England, United Kingdom
Hybrid / WFH Options
Michael Page Technology
of market-leading technology services across the organisation. You will ensure SLAs are consistently met and exceeded, driving a first-rate IT Service function for users, operating within an ITIL environment. Service Transition will be a central focus of the role, as the business are continuously looking to invest in best-in-class, high-quality services, and you will … experience: At least 2-3 years commercial experience in a similar IT Service Manager/IT Service Delivery role. A strong level of understanding and professional experience with ITIL. ITIL certifications (desirable, but not essential). Service Transition. Incident Management. Job Offer Starting salary of £40,000 - £42,000 . 12% company pension contribution. Annual bonus. + more. More ❯
Employment Type: Full-Time
Salary: £40,000 - £42,000 per annum, Inc benefits
Posted:

Service Design & Transition Analyst

Northampton, West Northamptonshire, Northamptonshire, United Kingdom
Howdens Joinery
introduction and ideally some Service Design. - Process design, management, and documentation/authoring skills; with strong ability to chair, facilitate and lead meetings, workshops, and other such structured sessions. - ITIL awareness, preferably supported by ITIL certifications - Preferably someone with a strong background in Service management roles, with solid understanding of service management frameworks and processes - Understanding of Agile More ❯
Employment Type: Permanent
Posted:

Service Delivery Manager

Cheshire, England, United Kingdom
Sanderson
Umbrella Engagement - 6 months - North West - 3 days per week on site in the North West. Looking for an experienced ITIL Accredited Service Delivery Manager - with either a strong background in Change and Configuration or Problem and Major Incident Management. Must have outstanding communication skills and have worked in medium/large sized organisation. Must also have experience in More ❯
Employment Type: Contractor
Rate: £600 - £700 per day
Posted:

IT PMO Manager

Newport, Gwent, Wales, United Kingdom
Hybrid / WFH Options
Hays
awareness is important, as is being confident in project process and governance. You'll need excellent stakeholder management skills, alongside strong written and verbal communication skills. Prince 2 or ITIL qualifications will be beneficial. Exposure across project management would also be beneficial. What you'll get in return In return, you'll work in an exciting senior role in More ❯
Employment Type: Permanent, Work From Home
Salary: £70,000
Posted:

ServiceNow Developer

England, United Kingdom
Alexander Mann Solutions - Public Sector Resourcing
implementing ServiceNow features and integrations. . Solid understanding of ITSM processes (incident, problem, change) and experience delivering within agile delivery frameworks. Desirable: . Knowledge of Angular, HTML, CSS. . ITIL Qualification or relevant experience/skills. . Current ServiceNow platform Certification. Please be aware that this role can only be worked within the UK and not Overseas. Disability Confident More ❯
Employment Type: Contract
Rate: GBP Annual
Posted:

Project Manager - London - 340 euros per day

London, United Kingdom
Endeavour Recruitment Solutions
Country: United Kingdom Location: London Sector: Project Manager Daily Rate: EUR 340 per day Job Type: Contract Technologies: ISO 20000 ITIL V3 Prince 2 transition management onshore/offshore COTS implementation JIRA Atlassian document and content management systems Agile/Scrum OOP Java Software development methodologies Communication Project Manager - London - 340 euros per day Posted Wednesday, 30 August … Project Manager, to join a large European organisation based in London, initially till the end of year, with strong possibility of extension. The ideal candidate will be ISO or ITIL certified and have industry experience in the pharmaceutical and public sectors. ISO 20000 and/or ITIL V3 certification is desirable. Certification in Project Management is … offshore teams Experience dealing with multiple stakeholders and senior Project managers. Schedule, plan and organize IT resources to ensure effective and successful completion of releases & changes. Knowledgeable in the ITIL v3 Transition lifecycle. Raise Change requests & releases and validate quality for approval by changes authorities. Experience in use of Jira SDLC and Service desk will be considered an advantage More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Microsoft 365 Teams Voice Engineer (FTC)

Bristol, Gloucestershire, United Kingdom
Applicable
resources and timelines • Contribute to customer roadmaps and value delivery • Participate in remote and on-site work as needed What We're Looking For Basic to intermediate Microsoft 365 certification Some experience with Unified Communications (e.g., Teams Voice, SIP trunking, SBCs) Strong communication and documentation skills A proactive, customer-focused mindset Willingness to work flexible hours during key project … phases Full UK driving licence Desirable (but not essential) Experience with Audiocodes media packs, or similar gateways Knowledge of network infrastructure (VPNs, firewalls, load balancers) PRINCE2 Foundation or ITIL certification Why Join Us? • Clear progression path into Project Management or Technical Consultancy • Supportive team culture with a focus on learning and development • Exposure to enterprise-level deployments and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Desktop Support Regional Lead

London, United Kingdom
Merchant North
environments adhere to organizational security policies and standards. Implement and maintain endpoint protection measures, including antivirus, encryption, and patch management. Job requirements Qualifications and Skills IT Related Education/certification Experience managing a small team. ITIL certification would be a big plus Demonstrated ability in defining processes and systems design Working knowledge of: Operating Systems mainly Windows More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Support Manager

Warwick, Warwickshire, West Midlands, United Kingdom
Hybrid / WFH Options
The Bridge (IT Recruitment) Limited
roles. Strong communication, problem-solving, and client service skills. Familiar with Jira or similar ticketing systems. Comfortable in fast-paced, agile environments. Experience supporting critical, always-on systems. Desirable: ITIL certification or service management qualifications. Experience in service transitions and onboarding processes. What's Offered: Work on meaningful digital products that are game-changing Supportive and collaborative team More ❯
Employment Type: Permanent
Salary: £70,000
Posted:

IT Service Desk Team Leader

Thatcham, Berkshire, United Kingdom
Harrods Limited
licensing We are looking for someone with strong time management and organisational skills, a commitment to continuous learning and improvement, and a belief in the importance of teamwork. An ITIL certification is a plus. About Us Harrods is one of the world's leading luxury department stores, becoming a destination for top designers and sought-after brands worldwide. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Incident and Problem Management

Cheshire, England, United Kingdom
Sanderson
Highly Onsite Presence - Must have a strong background ITIL Service Management Background in the disciplines of Problem and Incident Management and Management of those resources within a medium/large sized fast moving multi business unit company. It is highly probable that the ideal candidate will have Outstanding Communication and Management skills and have an ITIL accreditation within More ❯
Employment Type: Contractor
Rate: Salary negotiable
Posted:

IT Support Technician - Stratford Information Technology Stratford Campus

London, United Kingdom
Arden University
creation of documentation to support users Awareness of data protection principles e.g. GDPR. A fundamental understanding and appreciation of a variety of underlying web technologies. Desirable Skills and Experience ITIL Qualifications. Technical accreditation's e.g. Microsoft MCSA/Cisco CCNA/etc. Experience of working with AV equipment Experience Why Arden: At Arden, you will become a part of More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
ITIL Certification
10th Percentile
£31,313
25th Percentile
£40,688
Median
£53,094
75th Percentile
£67,500
90th Percentile
£77,500