51 to 75 of 85 ITIL Certification Jobs in the UK

Creation : You have a proven track record of developing complex managed service solutions and winning contracts valued from £100k to over £10m. Certifications & Knowledge : ITIL Certification and a solid understanding of service delivery frameworks and best practices are essential. Commercial Acumen : Your experience includes strong commercial ...

operations transformation, service transition, ITSM, cloud operations or managed service transition Deep hands-on service transition experience, including MSP transition-in and transition-out ITIL qualification (Service Transition or lifecycle) or clearly demonstrable equivalent Experience delivering operational readiness on major tech/cloud migration programmes Payments, regulated ...

ability to listen and contribute to discussions and meetings. Customer and service focused, with determination to meet their needs. Desirable Skills, Knowledge and Experience: ITIL Accreditation Dell & HP Product Knowledge Experience of Service Now #LI-JN1 Location: On-site -London, GBR If this job description resonates with ...

listen and contribute to discussions and meetings. Customer and service focused, with determination to meet their needs. JOB SPECIFICATIONS - DESIRABLE SKILLS, KNOWLEDGE AND EXPERIENCE ITIL Accreditation Experience of HP One Service Manager (OSM) Must hold a valid UK driving licence Flexible Location: On-site -London, GBR If this ...

processes.Ensure artifacts, checks, and rollback plans are in place.Track release metrics and drive post-release reviews.Qualifications & SkillsBachelor’s in CS/IT; ITIL certification a plus.CI/CD tooling, environment management, risk controls, incident coordination.Experience6–9+ years releasing web/mobile products and services.About NTT DATANTT DATA ...

quality, testing, architecture and service transition standards. Leading specialist 2nd and 3rd line support services, ensuring service levels are consistently achieved or exceeded. Driving ITIL-aligned service management practices, incident resolution and continuous improvement initiatives. Owning security, access governance, data governance and audit readiness across supported platforms. Building strong … track record of leading high-performing teams. To be successful, you'll demonstrate: Extensive knowledge of Workday and People Systems. Workday HCM certification and at least one additional Workday certification. Strong knowledge of ITIL and Scrum frameworks. At least five years' experience, or demonstrable experience, in technical ...

negotiation, and presentation skills. Proven ability to manage multiple projects simultaneously. Strong analytical and problem-solving skills. Proficiency in IT service management frameworks (e.g., ITIL). Certifications: PMP, PRINCE2, Agile or similar project management certification is preferred. Other: Willingness to travel as required by client engagements. Eligibility ...

Job Description***This role is currently only open to employees of Arbuthnot Latham***Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe ...

supplier management experience, including SLA governance and performance management Experience managing operational budgets and driving cost optimisation, including FinOps practices Strong understanding of ITIL, service management, governance and secure cloud operating models Demonstrable experience working in matrix organisations and leading virtual, geographically dispersed teams Strong communication, leadership and decision … making skills in fast-paced, ambiguous environments Relevant cloud, DevOps or ITIL certifications highly desirable Apply now to speak with VIQU IT in confidence, or reach out to Katie Dark via the VIQU IT website. Do you know someone great? We’ll thank you with ...

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence!OverviewTNS’s Technical Delivery team are highly skilled and committed Network ...

ability to manage multiple priorities. Professional, proactive, and customer-focused approach. Full UK Driving Licence. Desirable Skills & Qualifications IT qualification such as CompTIA, Microsoft Certification, or an IT Apprenticeship. Around two years' experience in a customer-facing IT support role. ITIL qualification or knowledge of ITIL processes. ...

will analyse service trends, identify opportunities for improvement and work with internal teams to implement enhancements that strengthen overall service delivery. Previous exposure to ITIL best practice is essential, and an ITIL qualification would be advantageous, although equivalent practical experience within an ITIL-focused environment will also … will be comfortable taking ownership of service performance, driving improvements and influencing stakeholders across the business. You will possess a strong understanding of ITIL principles and have experience working within structured service delivery environments where customer service and continual improvement are key priorities. Strong analytical skills are essential, with ...

provide go/no-go recommendations for production deployment Process & Platforms Manage incidents and service requests via ServiceNow (or equivalent ITSM platform), adhering to ITIL processes Contribute to DEX (Digital Employee Experience) initiatives, leveraging platforms such as NexThink to monitor, measure, and improve the meeting room experience Liaise with … layers Room Design Awareness - Understanding of how acoustics, lighting, camera angles, and room layout affect meeting quality for both in-room and remote participants ITIL Certified - Foundation as minimum; practitioner-level preferred ServiceNow - Experience working within ServiceNow (or equivalent ITSM) for ticket management, SLA tracking, and reporting Several years ...

troubleshooting technique and customer communication. What you need to bring Demonstrable experience in a support, service desk or ITSM role. Strong working knowledge of ITIL practices, particularly Incident and Problem Management. Direct customer-facing experience, comfortable handling difficult conversations with customers and stakeholders. A track record of improving support … processes, not just working within them. Hands-on experience with an ITSM platform such as Zendesk, Jira Service Management or ServiceNow (desirable: Zendesk administration, ITIL 4 Foundation certification). Why you'll love this job Real influence over how a growing support function is built, with scope ...

performance of critical business applications. The role will include monitoring and supporting business-critical applications, investigating and resolving production incidents in line with ITIL processes, and working with engineering teams to improve application reliability, performance, and operational resilience. You will also leverage monitoring and observability tools to proactively identify … shell scripting.Some other highly valued skills include:Experience in API support.Basic understanding of DevOps and deployment tools like (Jenkins, CICD, Chef or similar).ITIL certification and a B.Tech/BE.You may be assessed on key critical skills relevant for success in role, such as risk and controls, communication skills ...

outside of normal business hours. Proactively provide attention and escalation for urgent issues or concerns during the customer lifecycle with SAS, provide expertise in ITIL processes to manage customer service delivery and support and apply critical thinking on service issues to drive issue resolution, ensuring root cause analysis … structures, requirements, environments, etc. Ability to influence, collaborate, and direct the work of other functional teams across organizational boundaries Bachelor's degree or technical certification(s) preferred but not required. Proof of right to work in work location is required to be considered for the roleAn equivalent combination ...

outside of normal business hours. Proactively provide attention and escalation for urgent issues or concerns during the customer lifecycle with SAS, provide expertise in ITIL processes to manage customer service delivery and support and apply critical thinking on service issues to drive issue resolution, ensuring root cause analysis … structures, requirements, environments, etc. Ability to influence, collaborate, and direct the work of other functional teams across organizational boundaries Bachelor's degree or technical certification(s) preferred but not required. Proof of right to work in work location is required to be considered for the roleAn equivalent combination ...

outside of normal business hours. Proactively provide attention and escalation for urgent issues or concerns during the customer lifecycle with SAS, provide expertise in ITIL processes to manage customer service delivery and support and apply critical thinking on service issues to drive issue resolution, ensuring root cause analysis … structures, requirements, environments, etc. Ability to influence, collaborate, and direct the work of other functional teams across organizational boundaries Bachelor's degree or technical certification(s) preferred but not required. Proof of right to work in work location is required to be considered for the roleAn equivalent combination ...

approval. Main duties of the job This role provides technical level leadership and includes a service delivery and operational management skillset in line with ITIL best practices to ensure efficient & effective delivery to our customers. Developing services aligned with the needs of the business and its customers through proactively … annual performance review appraisal and ongoing developments. Person Specification Qualifications Essential Post Graduate degree or equivalent experience Integration Qualifications Desirable Relevant Degree ITIL qualification Microsoft Certified Systems Engineer Prince 2 Project Management Knowledge & Experience Essential Extensive knowledge and experience of successfully managing and designing large complex Enterprise ICT systems ...

style, with the openness to travel occasionally across UK and wider EMEA officesEnglish language skills; additional languages would be beneficialHelpful additional experience may include:ITIL qualificationsCisco qualificationsISO certification experienceAdvanced Microsoft Azure, Amazon Web Services or Google Cloud Platform certificationsAudit, governance or compliance documentation experience🤝 Trust, Authenticity ...

Qualifications Essential Educated to degree level and/or relevant experience in specialty Relevant IT Qualification Desirable Obtained or working towards relevant professional qualification ITIL qualification Experience and Knowledge Essential Experience and understanding of ITIL working practice Experience working in a busy Digital Desktop environment Experience in managing ...

obligations.You will lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience while maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. … Business Continuity and Disaster Recovery plans are in place and tested for the Service Desk function.ITIL Best PracticeEnsure Service Desk operations are aligned with ITIL 4 frameworks, specifically Incident Management, Request Fulfilment, Knowledge Management, Problem Management, and Service Request Management.Maintain and improve standard operating procedures (SOPs), work instructions, runbooks ...

point of application.o Experience within information security/technology focused on networking.o Cisco switching & wireless, Cisco Security including ASA firewalls and ISE.o Cisco certification including Cisco CCNP or multiple CCNA across Network technologies/areas.o Proven experience in incident management, service request management and problem solving.o Experience of using … against deadlines and agreed SLA targets.o Ability to take ownership of an issue or task and see it through to completion.Set yourself apart:o ITIL qualification desirable.o Full clean driving license is preferable. o Palo Alto experienceo Checkpoint experienceo Firewall OrchestrationAbout AccentureAccenture is a leading global professional services company ...

thinking, problem-solving, and decision-making skills. Understanding of Service Management practises (e.g., change and release management) and risk/issue management, preferably with ITIL processes and tools. Awareness of mechanical and electrical infrastructure within Data Centres or Building Management Systems is a plus! Qualifications Essential: Relevant experience … technical know-how. Preferred: A degree in Computer Science or a related field, or equivalent education and experience. ITIL qualifications and familiarity with Wintel, BMX, Unix, and RHEL are also desirable. What We Offer A supportive and collaborative work environment. Opportunities for professional growth and development. The chance ...

engagement technologies.Experience in large-scale retail, hospitality, fuel retail, or multi-site environments. Exposure to cloud-based payment platforms and API integrations. Project management certification (PRINCE2, PMP, Agile, Scrum). ITIL certification.PCI Professional (PCIP) or related payment industry qualifications.Payment Systems Manager, Payment Operations Manager, Head of Payments, Payments ...