clear business outcomes. Commitment to The Effortless Experience principles: clarity, simplicity, and reliability. Desirable Experience with Dynamics 365 Business Central, Sage Intacct, or similar ERP systems. Prince2, Agile, or ITIL qualification. Familiarity with tools such as Halo PSA, SharePoint, Power BI, or Power Automate. Experience using AI or automation to optimise delivery workflows. Experience leading cross-functional project teams More ❯
experience in AWS cloud services. Proficient in AngularJS, Jenkins, Karate, Gherkin and Cypress, Cloudformation, Jenkins, Groovy and deploying to native AWS services like ECS, S3, Lambda, SQS, Step Functions. Certification: Expected to have AWS Certified DevOps Engineer Professional accreditation or above Responsibilities: Write clean, secure code using test-driven approach. Create reusable and open code. Collaborate with other developers. … Apigee) Proficiency in AngularJS, Jenkins, Karate, Node 10, Groovy, Bash, Typescript. Knowledge of Gherkin, Cypress, Jest Tooling: Gitlab, Jenkins, CloudFormation, Maven, Docker, Fortify on Demand, SonarQube AWS DevOps Engineer certification or above. Understanding of software development lifecycle. Ability to apply secure coding practices. Experience with CI/CD pipelines. Knowledge of user-centered design principles. ITILcertificationMore ❯
handling tickets in a structured support environment Confident communicator with a customer-first mindset Desirable (not required): Exposure to Azure/Azure AD Experience with endpoint builds or imaging ITILcertification CompTIA A+ or similar Scripting or automation basics (PowerShell) Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more More ❯
activities - Proactively seek efficiencies, cost savings, and process improvements, and promote change to secure continuous improvements. Person Specification Qualifications and Training Essential GCSE (or equivalent) in Maths and English ITILCertification (Foundation or V4) Desirable Educated to a degree level or equivalent experience in a specialist area Other relevant professional qualification Experience Essential Senior Admin/Business Support More ❯
Glasgow City, Scotland, United Kingdom Hybrid/Remote Options
Prime Trading Group
and hyperconverged infrastructure. Strong knowledge of Windows and Linux Operating Systems. Understanding of business continuity and disaster recovery. Proving experience owning IT Infrastructure for a business end-to-end. ITILcertification (nice to have). Cybersecurity exposure. At Prime Trading Group, we value the diversity of our people and the varied experiences, expertise, backgrounds, and perspectives they bring. More ❯
DCR) Batchelor of Science (BSc) in Radiography or Equivalent. State Registration with the HCPC. Masters level qualification (or working towards same) Leadership and management qualification Information Technology Infrastructure Library (ITIL) qualification Projects in Controlled Environments (PRINCE2) qualification or equivalent experience in project management in methodology Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders More ❯
Warwick, Warwickshire, England, United Kingdom Hybrid/Remote Options
KBC Technologies UK LTD
CCNP, CCIE, Azure Network Engineer, AWS Networking Specialty . Desirable Skills Experience leading network workstreams in transformation or separation projects. Knowledge of automation tools (Ansible, Terraform) for network provisioning. ITILcertification or experience in service management methodologies. More ❯
skills Organised, proactive, and accountable Ability to perform well under pressure Basic understanding of IT infrastructure and network topology Flexible and adaptable Willingness to undergo the clearance process (essential) ITILcertification (preferred, not mandatory) Proficient in Microsoft Office (Word, Excel, Outlook) Benefits Hybrid working Pension scheme (effective after 3 months) 25 days holiday plus bank holidays 45 eye More ❯
Twyford, Reading, Berkshire, England, United Kingdom Hybrid/Remote Options
Source4 Personnel Solutions
skills Organised, proactive, and accountable Ability to perform well under pressure Basic understanding of IT infrastructure and network topology Flexible and adaptable Willingness to undergo the clearance process (essential) ITILcertification (preferred, not mandatory) Proficient in Microsoft Office (Word, Excel, Outlook) Benefits Hybrid working Pension scheme (effective after 3 months) 25 days holiday plus bank holidays £45 eye More ❯
RG10, Ruscombe, Wokingham, Berkshire, United Kingdom Hybrid/Remote Options
Source 4
skills Organised, proactive, and accountable Ability to perform well under pressure Basic understanding of IT infrastructure and network topology Flexible and adaptable Willingness to undergo the clearance process (essential) ITILcertification (preferred, not mandatory) Proficient in Microsoft Office (Word, Excel, Outlook) Benefits Hybrid working Pension scheme (effective after 3 months) 25 days holiday plus bank holidays £45 eye More ❯
hardware (desktops, laptops, softphones) and virtualisation technologies. Ability to prioritise workloads, work under pressure, and manage tickets independently. Flexible, proactive, and able to adapt to changing priorities. Knowledge of ITIL principles is desirable. Qualifications Computing-related qualification (certificate, diploma, or equivalent). ITILcertification beneficial. (Contract – Inside IR35 More ❯
Guildford Park, Guildford, Surrey, England, United Kingdom
Reed
to-date operational documentation. Act as the final escalation point for most incidents, reducing the need for further escalation. Skills & Experience Certificate or Diploma in Computing (or equivalent). ITILcertification or equivalent is advantageous. Strong experience in diagnosing and troubleshooting technical issues. Good working knowledge of Windows 10/11, MECM/InTune, networking, and common applications. More ❯
CCIE, Azure Network Engineer, AWS Networking Specialty). Desirable: Experience in leading network aspects of transformation, separation, etc projects. Knowledge of automation tools (e.g., Ansible, Terraform) for network provisioning. ITILcertification or experience in service management frameworks. Benefits : You will receive a competitive salary, a generous benefits package, training, and development, as well as an exciting career within More ❯
support to Head Office and International users, ensuring incidents and requests are resolved within SLAs. Manage helpdesk tickets and escalate issues when necessary, maintaining clear communication with users. Apply ITIL-aligned service management practices for Incident, Change, and Problem Management. Ensure compliance with GDPR, data protection, and internal IT governance policies. Test and maintain contingency and disaster recovery plans. … reporting tools, and Power BI. Knowledge of networking, firewalls, and surveillance systems. Experience with data governance, automation tools, and process standardisation. Microsoft Server and VMware certifications - nice to have ITIL Certified - nice to have Problem solver with the ability to balance firefighting with strategic delivery. Avid technologist, always curious about new tools, trends, and innovations. Strong communication skills, able More ❯
Job Summary : Designs, runs and improves software that meets user needs. Competent Java developer with significant experience in AWS cloud services. Proficient in AngularJS, Jenkins, Karate, Gherkin and Cypress. Certification: Expected to have AWS Associate Developer accreditation or above. Responsibilities: Write clean, secure code using test-driven approach. Create reusable and open code. Collaborate with other developers. Fix service … Knowledge of Gherkin, Cypress, Jest, Cloudformation. Understanding of software development lifecycle. Ability to apply secure coding practices. Experience with CI/CD pipelines. Knowledge of user-centered design principles. ITILcertification will be desirable. Experience of working in Agile teams More ❯
LE11, Loughborough, Leicestershire, United Kingdom
Clear IT Recruitment
Experience managing risk assessments, incident response, and security operations. • Excellent problem-solving, communication, and leadership skills. Desirable qualifications and experience: • CISM, CISSP, ISO 27001 Lead Implementer/Auditor, or ITIL certification. • Experience with frameworks such as PSN, PCI-DSS, NHS DSP Toolkit, or CAF. • Understanding of insurance laws and governance. Should you have any questions or wish to apply More ❯
Loughborough, Leicestershire, England, United Kingdom
Clear IT Recruitment Limited
Experience managing risk assessments, incident response, and security operations. • Excellent problem-solving, communication, and leadership skills. Desirable qualifications and experience: • CISM, CISSP, ISO 27001 Lead Implementer/Auditor, or ITIL certification. • Experience with frameworks such as PSN, PCI-DSS, NHS DSP Toolkit, or CAF. • Understanding of insurance laws and governance Should you have any questions or wish to apply More ❯
level stakeholder community, winning support for far-reaching procurement initiatives Required procurement experience & qualifications:- Strong procurement and strategic sourcing experience (at least 2-3 years) Degree/MCIPS/ITIL qualifications preferable though not essential This is an excellent procurement opportunity for a charismatic procurement professional to progress one’s career within an intelligent and collaborative environment, learn from More ❯
level stakeholder community, winning support for far-reaching procurement initiatives Required procurement experience & qualifications:- Strong procurement and strategic sourcing experience (at least 2-3 years) Degree/MCIPS/ITIL qualifications preferable though not essential This is an excellent procurement opportunity for a charismatic procurement professional to progress one’s career within an intelligent and collaborative environment, learn from More ❯
Northampton, England, United Kingdom Hybrid/Remote Options
Bechtle UK
support teams when necessary. Utilize ITSM systems to log, monitor, and resolve customer-facing issues, ensuring accurate documentation to support knowledge sharing and continuous improvement. Maintain strict adherence to ITIL service management principle Provide technical guidance to customers infrastructure and cloud-based services (e.g., Microsoft Azure, AWS), as needed. Customer Relationship Management (20%) Coordinate and lead regular service review … SD-Wan & Wi-Fi, qualifications and or experience Microsoft stack qualifications and or experience Cloud (Azure, AWS), qualifications and or experience Infrastructure, qualifications and or experience Skills and Experience ITIL-qualified, ideally at least an intermediary level. Additional technical or service operation equivalent qualifications would be considered a plus. Experience working with Autotask (ITSM Tool) would be desirable What More ❯
of working within a similar governance and/or assurance role. Experience of writing and reviewing technical design documentation. ISEB (Information Systems Examination Board) And one of the following - ITIL (Information Technology Infrastructure Library) Certification, IT4IT Certification, COBIT (Control Objectives for Information and Related Technologies) Certification Desirable: Experience of operating in a similar role in wider More ❯
Southampton, Hampshire, South East, United Kingdom Hybrid/Remote Options
Inspire People
of working within a similar governance and/or assurance role. * Experience of writing and reviewing technical design documentation. * ISEB (Information Systems Examination Board) And one of the following - ITIL (Information Technology Infrastructure Library) Certification, IT4IT Certification, COBIT (Control Objectives for Information and Related Technologies) Certification Desirable: * Experience of operating in a similar role in wider More ❯
Telford, England, United Kingdom Hybrid/Remote Options
HM Revenue & Customs
on safeguarding the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction … of value streams and practices, technical health hygiene working with a wide group of stakeholders, and other live service colleagues. Maintain an up-to-date understanding of the key ITIL 4 practices and any changes to these. Ensure service data, models, and maps are maintained and controlled within the guidelines set out by Service Catalogue Management and Service Configuration … to apply service management activities across integrated, or “end-to-end” IT services (reflecting operational support models and user journeys). Desirable Criteria ITIL4 foundation (mandatory); Practitioner/Specialist Certification ITIL4 (preferred). Experience working with ServiceNow (IT Service Management). Experience with service management information and reporting toolsets. ITIL Certified at Practitioner/Specialist Level (e.g. ITIL4 More ❯
Edinburgh, Scotland, United Kingdom Hybrid/Remote Options
HM Revenue & Customs
on safeguarding the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction … of value streams and practices, technical health hygiene working with a wide group of stakeholders, and other live service colleagues. Maintain an up-to-date understanding of the key ITIL 4 practices and any changes to these. Ensure service data, models, and maps are maintained and controlled within the guidelines set out by Service Catalogue Management and Service Configuration … to apply service management activities across integrated, or “end-to-end” IT services (reflecting operational support models and user journeys). Desirable Criteria ITIL4 foundation (mandatory); Practitioner/Specialist Certification ITIL4 (preferred). Experience working with ServiceNow (IT Service Management). Experience with service management information and reporting toolsets. ITIL Certified at Practitioner/Specialist Level (e.g. ITIL4 More ❯