376 to 400 of 481 Incident Management Jobs in the UK

Desktop Support Analyst/2nd Line Support Engineer - ServiceNow, Ticket Management, AD/GP, O365, MS Teams, MS Azure, InTune/SCCM, ITIL, IT Customer Service (Internal User Base), VIP Support. Permanent, London/Hybrid, c.£50k - £55k+Bonus +Benefits Global Law Firm seeks Desktop Support Analyst/2nd Line Support Engineer to support users in the UK office. You … tickets within the ServiceNow ticketing system and liaising with infrastructure engineers or 3rd party service providers (business application related etc), overseeing fixes within ITIL methodology i.e. employing Service mgmt., Incident mgmt., Problem mgmt. and Change mgmt. principles to resolve and track issues. You will also provide some support for user of law firm focussed systems including Practice Management and Document Management systems which may include iManage, BigHand, Elite 3E, InTapp, Carpe Diem, Laserforms, DocuSign, HighQ, Workshare or similar systems. VIP Support will form a part of this role. We are searching for a Desktop Support Analyst/2nd Line Support Engineer/IT Support Analyst who has gained experience working on an SLA driven service desk More ❯

bonus, 26 days holiday + flexible benefits A large-scale tech-driven organisation is looking for a Lead Site Reliability Engineer with a strong focus on leadership and team management . Around 70% of this role is about building, mentoring and directing a high-performing SRE team, setting strategy and driving operational excellence. The remaining 30% will be hands … and product teams to ensure seamless delivery and robust systems Oversee system reliability, availability and performance across large, business-critical platforms Provide technical guidance on automation, monitoring, scalability and incident management Support shared CI/CD services (Jenkins, GitLab, Concourse) and ensure AWS platforms meet operational best practice Produce regular reporting and communicate clearly with senior stakeholders Key More ❯

bonus, 26 days holiday + flexible benefits A large-scale tech-driven organisation is looking for a Lead Site Reliability Engineer with a strong focus on leadership and team management . Around 70% of this role is about building, mentoring and directing a high-performing SRE team, setting strategy and driving operational excellence. The remaining 30% will be hands … and product teams to ensure seamless delivery and robust systems Oversee system reliability, availability and performance across large, business-critical platforms Provide technical guidance on automation, monitoring, scalability and incident management Support shared CI/CD services (Jenkins, GitLab, Concourse) and ensure AWS platforms meet operational best practice Produce regular reporting and communicate clearly with senior stakeholders Key More ❯

bonus, 26 days holiday + flexible benefits A large-scale tech-driven organisation is looking for a Lead Site Reliability Engineer with a strong focus on leadership and team management . Around 70% of this role is about building, mentoring and directing a high-performing SRE team, setting strategy and driving operational excellence. The remaining 30% will be hands … and product teams to ensure seamless delivery and robust systems Oversee system reliability, availability and performance across large, business-critical platforms Provide technical guidance on automation, monitoring, scalability and incident management Support shared CI/CD services (Jenkins, GitLab, Concourse) and ensure AWS platforms meet operational best practice Produce regular reporting and communicate clearly with senior stakeholders Key More ❯

bonus, 26 days holiday + flexible benefits A large-scale tech-driven organisation is looking for a Lead Site Reliability Engineer with a strong focus on leadership and team management . Around 70% of this role is about building, mentoring and directing a high-performing SRE team, setting strategy and driving operational excellence. The remaining 30% will be hands … and product teams to ensure seamless delivery and robust systems Oversee system reliability, availability and performance across large, business-critical platforms Provide technical guidance on automation, monitoring, scalability and incident management Support shared CI/CD services (Jenkins, GitLab, Concourse) and ensure AWS platforms meet operational best practice Produce regular reporting and communicate clearly with senior stakeholders Key More ❯

opportunity to work on projects that have a significant impact in the cloud ecosystem, leveraging your skills in Openshift. **Key Skills Required:** - Proficient in Openshift and its deployment and management in cloud environments. - Strong understanding of Azure services and DevOps practices (Terraform, IaC etc.) - Experience with monitoring and incident management tools. - Excellent problem-solving skills and attention More ❯

you’ll need: Experience in either an application support, IT support or relevant technical role A strong technical base of knowledge, ideally across databases, scripting, application monitoring tools and incident management systems Strong problem-solving skills Methodical and highly organised Excellent communication skills, both to technical & non-technical members of the team High levels of initiative and a More ❯

maintaining system integrity, availability, and robustness, support and enhancement of the existing ERP systems and development of new functionality. Development is fed by technology roadmap, programme or because of incident management change requirements. All Business Systems Teams work closely with internal and 3rd party partners/suppliers to provide escalated support management where required. Your main duties More ❯

focused on network security ️ Strong knowledge of network security protocols, firewalls, VPNs, IDS/IPS, and encryption technologies ️ Experience with network monitoring tools (e.g., Wireshark, SolarWinds, Nagios) and security incident management tools ️ Proficiency in network administration (e.g., TCP/IP, routing, switching, VLANs, DNS, DHCP) ️ Understanding of security best practices, risk assessment, and threat mitigation techniques ️ Relevant certifications More ❯

roadmaps and document information accordingly Deliver clear, concise reports and presentations to senior leadership. Support the implementation/optimisation of SAP modules related to Health & Safety. Change, release and incident management About You Proven experience as a Business Analyst in a large, complex organisation. Strong stakeholder engagement skills, with the ability to influence and communicate at all levels. More ❯

and VDI platforms. Ability to build desktops from scratch and a deep understanding of Windows security constructs. Excellent problem-solving skills and ability to manage Change, Problem, and Incident Management processes effectively. Day-to-day of the role: Provide analysis, troubleshooting, implementation, administration, security, and maintenance of the Windows Desktop/Active Directory system. Manage end-user Windows More ❯

air-gapped cloud technology to assist users with questions. Support internal reviews to identify opportunities for continuous improvement and reducing toil. Follow documented runbooks and procedures for high-priority incident management for potential UK critical workloads. Essential Skills and Experience: Experience with computer systems and networks, specifically Linux OS. Willingness to learn new skills in air-gapped cloud More ❯

relevant stakeholders Assessing the impact of security events on the confidentiality, integrity, and availability of information Conducting specialised analysis of files and data to extract technical information that supports incident management and the creation of effective detection indicators Performing threat analysis through scenario evaluation and risk assessment Your skills and experiences: Influences business decisions and contributes significantly to More ❯

support users with how-to questions. Support internal reviews to identify and enable opportunities for continuous improvement and reducing toil . Follow documented runbooks and procedures for high-priority incident management for potential UK critical workloads . show more show less Qualifications The following skills and experience are essential for this role: Experience in working with computer systems More ❯

scenarios Understanding of ITSO/Barcodes fulfilment methods as well as more traditional methods of fulfilment Able to record and maintain accurate and timely data in ASSIST/JIRA Incident Management System relating to accreditations that are being undertaken and any incidents that may arise in accreditation or live pilot running. Able to extract, understand and analyse multiple More ❯

risks, explain complex ideas simply, and help drive a positive security culture across the Met. What you’ll be doing You’ll focus in one of two areas: Security Incident Management – your work will be about risk and prevention , mainly data breaches (around 80%), but also physical security issues and some cyber incidents. You’ll review incidents, spot More ❯

risks, explain complex ideas simply, and help drive a positive security culture across the Met. What you’ll be doing You’ll focus in one of two areas: Security Incident Management – your work will be about risk and prevention , mainly data breaches (around 80%), but also physical security issues and some cyber incidents. You’ll review incidents, spot More ❯

risks, explain complex ideas simply, and help drive a positive security culture across the Met. What you’ll be doing You’ll focus in one of two areas: Security Incident Management – your work will be about risk and prevention , mainly data breaches (around 80%), but also physical security issues and some cyber incidents. You’ll review incidents, spot More ❯

risks, explain complex ideas simply, and help drive a positive security culture across the Met. What you’ll be doing You’ll focus in one of two areas: Security Incident Management – your work will be about risk and prevention , mainly data breaches (around 80%), but also physical security issues and some cyber incidents. You’ll review incidents, spot More ❯

risks, explain complex ideas simply, and help drive a positive security culture across the Met. What you’ll be doing You’ll focus in one of two areas: Security Incident Management – your work will be about risk and prevention , mainly data breaches (around 80%), but also physical security issues and some cyber incidents. You’ll review incidents, spot More ❯

Secure Networks: Architect and implement secure, scalable network solutions) to meet evolving business needs. Lead Projects: Manage and deliver complex projects, collaborating across multiple teams to ensure successful outcomes. Incident Management: To be an escalation contact in the event that our Network Services team need extra assistance to resolve a challenging network issue. Mentoring: Provide guidance and mentorship More ❯

Optimise applications for maximum speed and scalability. Working with the CTO Collaborate with the Head of UX to ensure the technical feasibility of their designs. JS application reliability including; incident management, performance tuning, monitoring & deployment. Full workflow with testing frontend applications (unit, integration, or E2E) and advanced Git version control. QUALIFICATIONS Bachelor's degree in Computer Science, Mathematics More ❯

not limited to: EC2, S3, EKS, DynamoDB, EBS, Cloud formation, Lambda, VPC, Route 53 Experience operating in core SDLC CI/CD processes, along with SRE concepts - Monitoring, Alerting, Incident management. Worked within DevOps operating model, data analytics, various models and application of AI/ML in this space. BS degree in computer science or equivalent field Preferred Qualifications More ❯

not limited to: EC2, S3, EKS, DynamoDB, EBS, Cloud formation, Lambda, VPC, Route 53 Experience operating in core SDLC CI/CD processes, along with SRE concepts - Monitoring, Alerting, Incident management. Worked within DevOps operating model, data analytics, various models and application of AI/ML in this space. BS degree in computer science or equivalent field Preferred Qualifications More ❯

TDD, CI/CD and pairing using tools like Git and GitHub. Experience of operationally managing software components once live, including; observability, logging, metrics, error reporting, debugging and live incident management. Experience of working with sensitive personal data. Competencies Strong experience working and collaborating with vendors/partners. Experience working in/with cross-functional teams consisting of engineers More ❯