2nd Line Field Service Engineer
- Hiring Organisation
- First Technical Recruitment
- Location
- Warrington, Cheshire, North West, United Kingdom
- Employment Type
- Contract
incidents and requests Diagnose and resolve hardware and software issues, including device swap-outs Provide support across End User Compute (EUC), networking, applications (including Microsoft 365), printing and unified communications Support video conferencing, meeting room technology, fixed and mobile telephony Deliver end-user training as part of a Tech … troubleshooting skills Experience working with IT ticketing systems Experience supporting EUC environments and management platforms (e.g. SCCM, Intune, Active Directory) Strong Microsoft 365/Office 365 experience Exposure to cloud platforms, particularly Microsoft Azure Basic networking knowledge Experience supporting video conferencing and telephony systems Understanding ...