meets established service level agreements (SLAs). Provide detailed shift reports to the Head of IT Service Management highlighting team performance, common issues, and any incidents of note. Continuous Improvement: Proactively identify areas for processimprovement and recommend solutions to enhance service delivery. Continuously enhance technical knowledge and stay up to date with the latest industry trends More ❯
Systems Administrator to support, maintain, and enhance their enterprise performance management landscape. The successful candidate will take ownership of the company’s CCH Tagetik platform, ensuring reliable operation, continuous improvement, and alignment with global finance processes. While Tagetik experience is highly desirable, our client is open to candidates with strong exposure to other CPM/EPM technologies such as … administrator for the company’s CPM platform (CCH Tagetik). Oversee day-to-day system performance, user access, and data integrity. Support global finance teams through troubleshooting, maintenance, and process optimisation. Partner with IT, Finance, and external vendors to deliver system upgrades and enhancements. Manage testing, deployment, and documentation of new functionality. Deliver user training and act as the … oriented approach to problem-solving. What’s on Offer The opportunity to work within a global finance systems team driving digital transformation. Exposure to cutting-edge CPM technologies and processimprovement projects. Collaborative, international environment with career growth opportunities. Competitive salary and benefits package. Please forward your CV to gary@systemsaccountants.com More ❯
company Are you a motivational leader with a passion for driving quality and excellence? We are looking for an experienced Head of Quality Assurance to lead the way in processimprovement and product integrity, supporting safety, legality and quality of products and providing strategic support for the achievement of the business objectives. Your new role As the Head … develop, implement, and oversee quality assurance policies and procedures to ensure compliance with industry standards and regulations, lead the QA team, providing guidance, training, and support to ensure continuous improvement and adherence to quality protocols. You will manage the operations of central laboratories, ensuring all testing and analysis are conducted accurately and efficiently, ensuring all laboratory activities comply with … standards. You will conduct regular audits and inspections to identify areas of non-compliance and implement corrective action and develop and implement quality control systems and procedures. Lead quality improvement initiatives and drive change to enhance laboratory processes and product quality. Stay updated with the latest developments and best practices in laboratory quality management Review reports on quality performance More ❯
and barrier-free. With teams across the US, UK, Canada, Australia, and Asia, we believe diversity drives success. If you require any adjustments to participate fully in our recruitment process, we’ll work with you to meet your needs. Together, let’s make the world’s content accessible - to everyone. 🟣About the Role Are you ready to join a … re looking for a Senior support engineer (Level 3) to act as the technical lead for our support organisation. This hands-on role focuses on advanced technical problem-solving, processimprovement, and driving excellence across our support platform. This role can be performed on a hybrid basis. In this role, you’ll: Resolve complex technical issues escalated from More ❯
and barrier-free. With teams across the US, UK, Canada, Australia, and Asia, we believe diversity drives success. If you require any adjustments to participate fully in our recruitment process, we’ll work with you to meet your needs. Together, let’s make the world’s content accessible - to everyone. 🟣About the Role Are you ready to join a … re looking for a Senior support engineer (Level 3) to act as the technical lead for our support organisation. This hands-on role focuses on advanced technical problem-solving, processimprovement, and driving excellence across our support platform. This role can be performed on a hybrid basis. In this role, you’ll: Resolve complex technical issues escalated from More ❯
mobilisation phase, ensuring clear communication and strong working relationships. Maintain excellent relationships with Sureserve businesses Operations Directors and other senior personnel. Work with Group bid teams to benefit bid process and demonstrate application of best-in-class solutions. Working with housing management system vendors, define and own the standard approach for integrating clients into Sureserves solutions, including data interfaces … mobilisation relating to integrations, ensuring projects are delivered on time, within budget, and aligned with client expectations. Identify opportunities to streamline mobilisation through automation, better testing practices, and continuous process refinement. Establish and track key performance indicators (KPIs) for integration speed, cost, client satisfaction, and overall mobilization effectiveness. Key Responsibilities Define and implement a scalable, repeatable approach for interfacing … with new clients. Manage the end-to-end client integration process across technical and operational functions. Improve client satisfaction with the onboarding experience. Continuously improve time to value for client onboarding. Reduce the overall cost of mobilization through efficiency and automation. Introduce automated testing and validation for faster, more reliable integrations. Act as a senior point of contact for More ❯
Northampton, Northamptonshire, England, United Kingdom
Clear IT Recruitment Limited
Northamptonshire. This is a strategic and hands-on role offering the opportunity to lead a talented team and play a key part in delivering innovation, operational resilience, and continuous improvement across the firm’s technology environment. The Role The IT Operations Manager will be responsible for ensuring that the firm’s systems, networks, and services operate reliably, securely, and … security. • Supporting the IT Director with delivery of the firm’s IT, AI, and Innovation strategies. • Working closely with the Innovation Manager and Digital Adoption Team on transformation and process-improvement projects. • Managing system security operations, backup and recovery, and compliance with ISO27001 and ISO22301 standards. • Leading Cyber Essentials Plus accreditation renewals. • Developing and documenting robust IT processes More ❯
the pharmaceutical industry on a contract basis for 12 months. Salary: .65 per day PAYE or 293 - 320.03 per day Umbrella. Project Portfolio and Analytics Specialist role: Lead continuous improvement initiatives using Lean and Agile methodologies to enhance processes and systems. Provide data-driven insights on F&O's project portfolio to inform decision-making regarding project prioritization and … or higher. Relevant professional certifications, such as PMP, Six Sigma, or Lean Management, are advantageous. Familiarity with emerging technologies, including digital tools and AI. Proven experience in project management, processimprovement, and driving innovation. Experience working effectively within a matrix structure across multiple business functions. Company: Our client is one of the world's premier innovative biopharmaceutical companies More ❯
pharmaceutical industry on a contract basis for 12 months. Salary: £220.26 - £241.65 per day PAYE or £293 - £320.03 per day Umbrella. Project Portfolio and Analytics Specialist role: Lead continuous improvement initiatives using Lean and Agile methodologies to enhance processes and systems. Provide data-driven insights on F&O's project portfolio to inform decision-making regarding project prioritization and … or higher. Relevant professional certifications, such as PMP, Six Sigma, or Lean Management, are advantageous. Familiarity with emerging technologies, including digital tools and AI. Proven experience in project management, processimprovement, and driving innovation. Experience working effectively within a matrix structure across multiple business functions. Company: Our client is one of the world's premier innovative biopharmaceutical companies More ❯
web forms. Contribute to wider data and CRM initiatives across the organisation, helping standardise and streamline business processes. Technology Environment Microsoft Dynamics 365 CRM (latest release) Experlogix SmartFlows for process automation and document generation ClickDimensions for marketing automation External web forms integrated with D365 Power Platform including Power Automate and citizen developer enablement Three data centres across the US … Microsoft Co-pilot Why Join? Exposure to a large-scale, global D365 environment with varied requirements Be part of the Autopilot global rollout Opportunity to drive CRM configuration and processimprovement rather than purely support work Be part of an organisation committed to automation, data integration, and citizen-led development Work across multiple business units, gaining experience with More ❯
Leeds, England, United Kingdom Hybrid/Remote Options
Fruition Group
environments are stable, efficient, and aligned with continuous delivery and testing needs. You’ll work closely with engineering, platform, and product teams to drive improvements in automation, tooling, and process efficiency. The QA & Environments Manager will oversee provisioning, integrations, data refreshes, and quality assurance across a broad technology landscape, including cloud and on-prem systems. The QA & Environments Manager … Hands-on experience with cloud provisioning and management (ideally Azure) Familiarity with SAP, ERP, or other integrated enterprise systems Excellent stakeholder management, mentoring, and communication skills Track record in processimprovement, environment optimisation, and automation Solid understanding of CI/CD pipelines, system integrations, and architectural design Comfortable managing both strategy and hands-on delivery QA & Environments Manager More ❯
Stevenage, Hertfordshire, England, United Kingdom Hybrid/Remote Options
MBDA
processes. This involves understanding and addressing system requirements, analysing system behaviour, managing system architecture and ensuring the overall functionality. Strong Experience in Model Based System Engineering Proven experience of Processimprovement/change management and being part of a continuous improvement culture. Strong leadership skills, with the ability to define and communicate a clear engineering vision. A More ❯
Stevenage, Hertfordshire, South East, United Kingdom Hybrid/Remote Options
MBDA
processes. This involves understanding and addressing system requirements, analysing system behaviour, managing system architecture and ensuring the overall functionality. Strong Experience in Model Based System Engineering Proven experience of Processimprovement/change management and being part of a continuous improvement culture. Strong leadership skills, with the ability to define and communicate a clear engineering vision. A More ❯
Employment Type: Permanent, Part Time, Work From Home
functionality. Ensure data accuracy, report performance, and compliance with security standards . Support users through technical troubleshooting, guidance, and resolution of escalated HRIS queries . Identify system enhancements and process improvements; research and implement solutions leveraging Workday best practices. Maintain clear documentation of configurations, processes, and integrations . Stay current with new Workday features and adoption opportunities to maximize … Experience in Workday Prism, Adaptive Insights, or other reporting/analytics tools . Knowledge of security configuration and role-based access management in Workday. Familiarity with change management and processimprovement methodologies . Experience mentoring or guiding junior Workday specialists. Ability to work proactively within a team and independently , demonstrating initiative. Strong organisational and stakeholder management skills, with More ❯
Proven experience in requirements elicitation using interviews, workshops, and observation techniques. Ability to write clear, testable user stories and acceptance criteria. Strong analytical and modelling skills, with experience in process mapping and data flow analysis. Excellent written and verbal communication skills, capable of bridging business and technical teams. Strong facilitation skills and the ability to build trusted relationships with … transformation programmes. Familiarity with business analysis tools such as Visio, Miro, or Lucidchart. Knowledge of industry standards and best practice frameworks (e.g., IIBA, BABOK). Experience supporting discovery and processimprovement within government or regulated environments. Understanding of MVP (Minimum Viable Product) and iterative delivery approaches. Experience applying digital understanding to identify and implement process improvements. If More ❯
met or exceeded across response times, resolution times, and customer satisfaction. Act as an escalation point for high-severity or complex technical issues. Lead incident management, escalations, and continuous improvement initiatives. Improve processes, tooling, documentation, and self-service resources to enhance customer experience. Identify customer pain points and proactively drive improvements. Technical & Cross-Functional Expertise Maintain understanding of modern … perform in high-stress, fast-paced environments and work flexible hours when needed. Preferred Experience with cybersecurity product areas (XDR, EDR, NDR, SIEM, network security). Six Sigma or processimprovement background. Experience building offshore or international support operations. Digital transformation experience (AI support tooling, customer self-service tech, etc.). More ❯
Product teams to translate requirements into robust test strategies, plans, and execution. You’ll own quality metrics, coach a high-performing QA team, and champion a culture of continuous improvement and transparent reporting. About the Role In this role, you will be responsible for leading the quality strategy and ensuring high-quality releases through collaboration and effective testing practices. … for Tech PMs, Engineering Leads, and Product Owners. Participate in sprint planning, backlog grooming, and release readiness reviews. Advocate for high product quality and user experience throughout the SDLC. ProcessImprovement Evaluate and refine QA processes (test pyramid, risk-based testing, automation strategy). Introduce best practices, emerging tools, and methodologies to boost efficiency and coverage. Lead retrospectives More ❯
Product teams to translate requirements into robust test strategies, plans, and execution. You’ll own quality metrics, coach a high-performing QA team, and champion a culture of continuous improvement and transparent reporting. About the Role In this role, you will be responsible for leading the quality strategy and ensuring high-quality releases through collaboration and effective testing practices. … for Tech PMs, Engineering Leads, and Product Owners. Participate in sprint planning, backlog grooming, and release readiness reviews. Advocate for high product quality and user experience throughout the SDLC. ProcessImprovement Evaluate and refine QA processes (test pyramid, risk-based testing, automation strategy). Introduce best practices, emerging tools, and methodologies to boost efficiency and coverage. Lead retrospectives More ❯
Internal Audit and Compliance teams to provide evidence and documentation. Assist in quarterly and annual access certification processes. Support external audit activities and respond to security audit queries. Governance & ProcessImprovement Develop and document Oracle Cloud security policies, procedures, and standards. Implement automated controls where possible to reduce manual effort. Recommend process improvements for user provisioning, deprovisioning More ❯
Internal Audit and Compliance teams to provide evidence and documentation. Assist in quarterly and annual access certification processes. Support external audit activities and respond to security audit queries. Governance & ProcessImprovement Develop and document Oracle Cloud security policies, procedures, and standards. Implement automated controls where possible to reduce manual effort. Recommend process improvements for user provisioning, deprovisioning More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid/Remote Options
VANLOQ LIMITED
logs, and financial trackers Prepare high-quality reports, dashboards, and executive summaries Coordinate key governance forums, including tracking actions and milestones Support resource management and capacity planning Assist with processimprovement and standardisation within the PMO function Key Skills & Experience: Proven experience as a PMO Analyst or Project Analyst within financial services or fintech Strong understanding of project More ❯
Glasgow, Scotland, United Kingdom Hybrid/Remote Options
Vanloq - Workforce Solutions
logs, and financial trackers Prepare high-quality reports, dashboards, and executive summaries Coordinate key governance forums, including tracking actions and milestones Support resource management and capacity planning Assist with processimprovement and standardisation within the PMO function Key Skills & Experience: Proven experience as a PMO Analyst or Project Analyst within financial services or fintech Strong understanding of project More ❯
structured/trade finance, treasury, commodities or similar Strong data analysis and Excel skills Experience using Agile methodologies , Jira , and writing user stories A natural at stakeholder management and processimprovement Bonus Points For: Exposure to international banking, trading or supply chain environments PRINCE2, Scrum, Kanban, or anything else that keeps projects flowing Experience working with UX Designers More ❯
where improvements can be made. * Collaborating closely with cross-functional teams to gather necessary data, share findings, and develop a communal approach to problem-solving. * Identifying opportunities for continuous processimprovement by developing initiatives that enhance both data reporting and analysis workflows. Operational Performance Analyst - What will you need? * Demonstrated ability in analysing complex datasets with strong interpretation More ❯
Birmingham, West Midlands, England, United Kingdom Hybrid/Remote Options
Robert Walters
where improvements can be made.* Collaborating closely with cross-functional teams to gather necessary data, share findings, and develop a communal approach to problem-solving.* Identifying opportunities for continuous processimprovement by developing initiatives that enhance both data reporting and analysis workflows. Operational Performance Analyst - What will you need? * Demonstrated ability in analysing complex datasets with strong interpretation More ❯