276 to 300 of 1,350 Process Improvement Jobs in the UK

governance and oversight of technology vendors, managed service providers, and outsourcing arrangements. Monitor vendor performance against contractual commitments, SLAs, KPIs, and service improvement plans. Coordinate governance forums, operational reviews, service review meetings, and performance discussions. Maintain vendor governance artifacts, inventories, documentation repositories, and reporting records. Track vendor issues, risks … tracking spend, invoicing oversight, and vendor performance reporting where applicable. Ensure SLA reporting aligns with contractual commitments and supports service excellence objectives. Reporting, Data & Process Improvement Support the production of governance dashboards, scorecards, management information reports, and risk metrics. Maintain accuracy of vendor inventories, risk registers, action logs ...

Product Team for ongoing product enhancement. You will be a great fit if you have: 5+ years of related work experience in indirect tax process improvement experience or equivalent experience in business or industry Indirect tax (Sales/Use Tax, VAT) experience and/or corporate indirect … compliance experience Previous experience or exposure to the tax process and operational assessments Clear communication skills, capable of engaging both technical and non-technical stakeholders (previous project management experience preferred) Curiosity and an aptitude for continuously upleveling your product and technical skills, including for API-first products A proven ...

operations of a development team and ensure effective coordination across functions. Own and improve operational processes within your area of responsibility. Identify process gaps and inefficiencies and drive improvements from idea to implementation. Work with the team and management to set priorities, goals, and ways of working. Participate … managing a development team with ownership of delivery. Experience in GameDev is a must. Experience working with multidisciplinary development teams. Strong operational management and process improvement skills. Understanding of Agile and common project management approaches. Strong structured thinking and the ability to understand cause-and-effect relationships. High ...

embraces change but also encourages continuous learning and professional development. In this role, you will: Be responsible for the ownership, support, maintenance and continuous improvement of the Bank's key business applications, with primary responsibility for nCino and Mambu. Acting as the subject matter expert for both platforms … Manage deployment readiness, production validation and post-release hypercare. Ensure changes comply with the Bank's governance, audit and regulatory requirements. Business engagement and improvement Partner with Lending, Operations, Finance, Risk and Compliance teams to support and enhance application usage for business operations. Translate business requirements into controlled application ...

will also have some knowledge of underlying database platforms, such as SQL or Dataverse. What You’ll Do Leading the design, development and continuous improvement of complex casework support tools and document templates, translating business requirements into effective technical solutions that help caseworkers deliver fair, consistent and efficient outcomes … customers Driving innovation and automation across the organisation, working closely with stakeholders to identify opportunities for process improvement, streamline workflows and maximise the value of digital tools and systems. Providing technical leadership and team support, coaching and mentoring Systems Analysts, overseeing delivery quality, and acting as a subject ...

ensuring traceability between scope, requirements, and delivered functionality. Participate in design authority and change control processes to assess requirement changes and design risks. Drive process improvement initiatives around requirements management, documentation, and traceability. Act as a subject matter expert on specific components of the DLS platform and technical … role in a technology-driven organisation. Strong understanding of software development practices, particularly Agile and Scrum. Proficiency in writing technical documentation, including user stories, process flows, and data models. Excellent stakeholder management skills and ability to communicate effectively across business and technical audiences. Experience working in cross-functional teams ...

operations programs, including frameworks for AI deployment, monitoring, and operational efficiency. Supports agentic AI initiatives, from ideation and development to implementation and continuous improvement, adapting to evolving business needs and managing risks. Coaches and mentors junior team members on best practices in AI operations management, business analysis, stakeholder engagement … maintain and enhance agentic AI platforms, ensuring scalability, reliability, and user-centricity. Helps define the user experience for Client360 agentic AI operations, focusing on process optimization, data-driven insights, and stakeholder satisfaction. Supports foundational business processes that enable Client360 through AI-driven solutions. Assists in establishing and monitoring ...

into ServiceNow solutions, and working closely with stakeholders, developers, and technical teams. The candidate should have hands-on experience in ServiceNow modules, Agile delivery, process improvement, and end-to-end implementation support.**Required Skills*** Strong experience as a Business Analyst in ServiceNow projects* Good understanding of ServiceNow modules … ITOM* HRSD* CMDB* Service Catalog* Incident, Change, Problem Management* Experience with Agile/Scrum methodologies* Strong stakeholder management and communication skills* Ability to create process maps and functional documentation* Knowledge of integrations, workflows, and ServiceNow platform capabilities* Experience in requirement gathering and business process analysis* Strong analytical ...

contributing to strategic planning, roadmaps, and transformation programmes. (Required)* Working knowledge of Agile delivery methodologies and technology development lifecycles. (Required)* Demonstrated experience in driving process improvement and operational efficiency within platform teams. (Required)* Experience operating within regulated environments, with awareness of risk, compliance, and governance requirements. (Required)**Education … summarization and simplification techniques to explain complex technical concepts in simple, clear language appropriate to the audience. (Preferred)* Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyse situations and reach productive decisions based on informed judgment. (Required)* Understanding of the importance of inter ...

issues management processes, governance and service standards. Through analysis of operational data, incident trends and service performance, the Triage Analyst identifies opportunities for continuous improvement, supports informed business decision-making and contributes to the reduction of recurring issues and service disruption.**Key Responsibilities*** Independently coordinate and manage … triage process, ensuring issues are assessed, prioritised, contained and resolved in line with agreed service standards.* Manage larger and moderately complex operational issues that have a direct impact on business performance, customer experience and service delivery.* Produce weekly and monthly performance dashboards and management reports, providing stakeholders with visibility ...

Interim Product Owner Process Lead Wigston, Leicestershire - Hybrid, 3 days per week on site £500-£600 per day | Outside IR35 | 3-6 Month Contract | Full Time | Immediate Start Excellent opportunity for an experienced Product Operations Lead, Lead Business Analyst or Product Owner with strong process improvement experience … practical ways of working across their Product Owner team. In this role, you will work alongside three Product Owners to map the current process, identify bottlenecks and establish a consistent approach to intake, discovery, refinement and backlog readiness. Working closely with the IT Director and supported ...

continuous assessment of project performance.* Foster a collaborative, high-performing environment by motivating project teams, resolving challenges and maintaining positive stakeholder relationships.* Drive continuous improvement initiatives by enhancing project methodologies, sharing best practices, supporting organisational change and helping develop project management capabilities across the business. ### What … ability to influence and manage senior stakeholders while driving alignment and accountability across teams.* Excellent communication, leadership, organisational and problem-solving skills.* Experience driving process improvement initiatives and embedding project management best practices.**Benefits:*** 23 days’ holiday + all public holidays, rising to 25 days after 2 years ...

will be vital to the success of Waystone’s engineering, integration, automation and assurance capabilities. The role leads the design, delivery, governance and continuous improvement of automation across Waystone, where the process and the integration are the product: driving efficiency by removing manual and repetitive work, orchestrating workflows … thinking, complementing the broader AI literacy and enablement agenda led by AI Engineering. REQUIREMENTS Deep understanding of low-code automation, workflow orchestration and intelligent process automation, with strong hands-on experience of n8n and Microsoft Power Automate. Good understanding of the wider Microsoft Power Platform, and awareness of complementary ...

ensuring business and user needs are understood, prioritised and translated into actionable requirements. The role supports effective delivery by connecting stakeholders, users, technology and process change.You will work with multidisciplinary teams across data, AI, software engineering, product, QA and delivery to create practical outcomes for clients and end users. … understand business problems, user needs and root causes. Define, validate and manage requirements, user stories, acceptance criteria and non-functional requirements. Create business models, process maps, system analysis outputs and change impact assessments. Facilitate workshops, manage stakeholder relationships and resolve conflicts between competing needs. Work with product, UX, architecture ...

development, testing, deployment and ongoing support. Working closely with business stakeholders, you will deliver high-quality technical solutions that support operational effectiveness and continuous improvement across the organisation.The successful candidate will combine strong technical expertise with excellent communication skills and a proactive approach to problem-solving. ## Key Responsibilities … Develop and maintain database access functionality and data-driven solutions.* Produce and maintain technical documentation.* Support software releases, upgrades and deployments.* Identify opportunities for process improvement and system optimisation.* Provide technical support and guidance to users and project teams.## **What you'll bring*** Proven experience delivering software solutions ...

will enable first line assurance through collaborating with members of our data community to ensure data quality, maintain key governance artefacts, and drive continuous improvement in data management practices. Acting as a governance leader, you’ll provide expert advice, facilitate issue resolution, and support the delivery of robust management … closure. Support the wider data governance framework, contributing to governance artefacts, standards, and guidance relevant to data sharing and access. Act as a process expert for data sharing, supporting the day‐to‐day handling of data sharing request and acting as the main point of contact for stakeholders. Provide ...

environment remains stable, governed, prioritised and aligned to business objectives, while working closely with stakeholders across Apollo to identify opportunities for innovation, process improvement and operational efficiency. Over time, this role will be pivotal in shaping a scalable, well-controlled ERP platform that not only supports Apollo today … business objectives and agreed standards. Maintain clear boundaries between BAU support, project delivery, optimisation work and hypercare to avoid unmanaged ownership gaps. 5. Continuous Improvement and Optimisation Proactively identify opportunities to improve the ERP platform, simplify processes, reduce friction and increase business value. Work with business stakeholders to shape ...

from business systems? Do you enjoy working closely with colleagues across Finance, Supply Chain, Manufacturing and Warehousing to deliver effective system support and continuous improvement? If so, we have an exciting opportunity for an ERP Functional Analyst to join our global IT team. In this varied role … user requirements into system improvements, change requests, and development specifications. Supporting ERP system enhancements, upgrades, testing, and implementation activities. Creating and maintaining user documentation, process guides, and knowledge-base articles. Collaborating with ERP specialists, developers, third-party partners, and key stakeholders to deliver effective solutions. Identifying opportunities for process ...

integrity of our organisational data. In this role, you will ensure appropriate user access, effective identity controls, and compliance, while actively supporting the continuous improvement and automation of our IAM processes. If you love managing user lifecycles, tightening access governance, and driving process automation, this is the role … Manage user access throughout the Joiner, Mover, and Leaver lifecycle, ensuring accurate and timely provisioning, role changes, and de-provisioning. Access Governance: Review and process access requests in compliance with security policies and the principle of least privilege. Operational Support: Manage IAM requests through the enterprise ticketing system, resolving ...

Leadership**Partner closely with: * Product Management* Engineering* Development* Integrations* Client Account Management* Product Training* Ticketing Operations* Global Support & Operations to ensure successful project delivery. **Process Improvement*** Continuously improve implementation methodologies.* Introduce repeatable project governance and documentation.* Develop implementation KPIs and reporting.* Identify opportunities for automation and operational efficiencies. … implementations.* Client satisfaction during implementation projects.* Go-live quality and platform stability.* Adoption of implementation standards across EMEA.* Successful launch into new territories.* Continuous improvement of implementation processes.* Delivery against agreed operational OKRs. **WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)**### **Essential** * Significant experience delivering enterprise software implementations. ...

define problems, evaluate options, and make recommendations aligned with strategic goals. Elicit, analyse, and validate business and user requirements, using techniques such as BPMN process flows, wireframing and data analysis. Define epics, features, user stories, acceptance criteria, and non-functional requirements; maintain traceability and facilitate prioritisation. Use business modelling … process improvement, and digital/data systems analysis to represent organisations, processes, relationships, and systems; identify gaps, recommend improvements, and support implementation and validation. Build and maintain strong stakeholder relationships and cross-functional teams, communicating clearly, reaching consensus, and adapting messages to different audiences. Analyse and prioritise user ...

success. Act as an Internal SME: Serve as a technical product knowledge resource for colleagues, contributing to training, testing, and team knowledge sharing. Drive Process Improvement: Contribute to the continuous optimization of ESA workflows, technical documentation, and delivery standards. Maintain Continuous Technical Mastery: Proactively expand platform and product … facilities. This policy applies to all terms and conditions of employment. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These ...

supporting business users, suppliers and procurement teams across critical procurement processes. As an Ariba Support Analyst, you will investigate and resolve system and process queries, identify recurring issues and root causes, and work collaboratively with stakeholders to deliver sustainable improvements. This is a pivotal role for someone who combines … Procure-to-Pay (P2P) processes. Provide effective support to suppliers, Purchasing and Supply Chain teams, requisitioners and other business users. Monitor recurring system and process issues, identifying trends and underlying root causes. Implement sustainable solutions to improve system performance, service delivery and user satisfaction. Work closely with stakeholders across ...

change management activities to ensure successful solution implementation. Provide expertise and guidance on best practices, industry trends, and NetSuite capabilities to drive process improvements and optimize system performance. Deliver comprehensive training sessions and user documentation to enable end-users to effectively utilize NetSuite functionality. Provide ongoing support and troubleshooting ...

operational reporting. Experience analysing existing reporting solutions, data flows and reporting requirements. Strong business analysis skills, including requirements gathering, gap analysis and process improvement. Excellent communication and stakeholder engagement skills, with the ability to work across BI, clinical, operational and senior management teams. Experience supporting application implementation, adoption ...