enhance digitisation. Fix and resolve technical issues within the relevant applications. Stay updated with the latest features and capabilities of Power Platform and find opportunities to demonstrate them for process improvement. Participate in code reviews, documentation, and share expertise to ensure high-quality tasks. Continuously learn and explore coding languages (such as DAX, Html, Microsoft Power Fx, etc ) that … understanding of automation and what can be achieved with the use of Power Apps, Power Automate, Power BI, and AI Builder. Strong analytical and problem-solving skills. Experience of process re design - can create clear and concise Process Maps and User Guides Excellent communication skills and the ability to work cross-functionally. Self-motivated and proactive attitude towards … using tools such as Figma What to expect if you apply We expect applicants to have relevant experience with all Microsoft Power Platform applications. As part of the recruitment process, you will be asked to complete a practical exercise designed to test your capabilities across Power Apps, Power Automate, Power BI & AI Builder. This will help us assess your More ❯
testing, understand how to get root cause of problems, working with SMEs and team members. Review and recommend improvements to processes, data, controls to support improving the Bank. Continuous Improvement: Keep abreast of industry best practices and emerging technologies in data migration and testing. Recommend process improvements to enhance the efficiency and effectiveness of data migration and testing … to evaluate, test and improve these rules is key. Work with operations teams to approve setup of reference/static data for testing and go-live Coordinate with business process stakeholders to ensure that the business context and impacts are considered Post-Migration Review: Conduct a post-migration review to identify any lessons learned and areas for improvementMore ❯
Analyst - D365 CE - UK-Wide (Hybrid - Travel to client site). Role & Responsibilities Collaborate with technical teams on D365 CE integration's, data migrations, and Power Platform enhancements. Conduct process mapping and design "As-Is" and "To-Be" models to support D365 CE solution implementation. Analyse CRM data and dashboards to provide insights and recommend process improvements. Support … experience as a Business Analyst delivering D365 CE and Power Platform solutions. Strong understanding of Power Apps, Power Automate, and Dataverse within a business context. Skilled in stakeholder engagement, process modelling, and change management. Familiar with Agile and/or Waterfall methodologies in CRM/ERP project environments. Excellent communication skills with the ability to translate technical features into More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
Analyst - D365 CE - UK-Wide (Hybrid - Travel to client site). Role & Responsibilities Collaborate with technical teams on D365 CE integration's, data migrations, and Power Platform enhancements. Conduct process mapping and design "As-Is" and "To-Be" models to support D365 CE solution implementation. Analyse CRM data and dashboards to provide insights and recommend process improvements. Support … experience as a Business Analyst delivering D365 CE and Power Platform solutions. Strong understanding of Power Apps, Power Automate, and Dataverse within a business context. Skilled in stakeholder engagement, process modelling, and change management. Familiar with Agile and/or Waterfall methodologies in CRM/ERP project environments. Excellent communication skills with the ability to translate technical features into More ❯
manage system implementation projects, from planning through to delivery, ensuring minimal disruption and maximum adoption. Work with NHS organisations to review, analyse, and improve utilisation of NEP systems, recommending process improvements and best practice. Provide change management leadership, supporting workforce redesign and embedding new ways of working. Deliver high-quality project documentation, training, and roadmaps that ensure sustainability of … system improvements. Collaborate with technical, applications, and support specialists to ensure the delivery of high-quality solutions. Contribute to a culture of innovation, continuous improvement, and digital transformation within the NHS. About us NEP is hosted by Northumbria Healthcare NHS Foundation Trust and is the largest NHS Consortium in England. NEP provides a cutting-edge, fully integrated finance and More ❯
The Heart of England Co-operative Society is a long-established, forward-thinking business, serving our members and communities across the region. We are committed to innovation and continuous improvement, ensuring our systems and processes support the evolving needs of our retail and funeral divisions. We are now seeking a Solution Delivery Specialist to join our Technology division and … Strong stakeholder engagement and communication skills, with the ability to translate technical detail for non-technical audiences. Experience in business change projects, particularly those involving IT system introduction and process improvement. Strong problem-solving, analytical, and organisational skills. Desirable: Experience within the retail sector. Professional certification in project management (PMP, CSM, PMI, or equivalent). Personal Attributes: Proactive, self More ❯
project estimate reports Complete chargeable activity across range of adhoc pension-based tasks, including calculation automation, pension rectification, data analysis, letter review, strategic change. Create Change requests to drive process improvements Create Change requests to drive automation changes/introduce new automation including supporting test pack creation and managing testing and investigate into system errors Providing Root Cause Analysis … hold regular feedback sessions. Continuously seek to identify areas where the service to clients/members could be improved and communicate findings to your Manager. Challenge procedures to identify process improvements and pass on recommendations to your Manager. Check and challenge basis of work performed by junior associates and ensure that the requested work has been undertaken. Coach and … of diversity. We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email . Equal Opportunity Employer More ❯
root cause analysis Identify recurring issues and work with engineering/product to drive prevention Monitor SLAs, track metrics (e.g. MTTR, incident volumes), and improve service levels Drive continuous improvement and process optimisation across the team Allocate resources effectively and mentor team members Act as incident commander during major outages Collaborate across cross-functional teams (product, engineering, operations … problem management, preferably within ITIL frameworks Excellent analytical, communication, and stakeholder management skills Ability to work under pressure, manage competing priorities, and lead a team Experience driving operational excellence, process improvements, and automation What we offer Competitive salary, benefits, and flexible working options Generous holiday & wellbeing days Life insurance, private health, and mental health support Pension, parental leave, and More ❯
Purchase Order Management Review invoices for accuracy and alignment with purchase orders. Submit vendor invoices before month-end deadlines. Track payment progress and escalate issues as needed - Continual Service Improvement through liaising with Finance to ensure processes are reviewed and improved where possible Maintain reporting on invoice status, approvals, and actuals vs forecast. Asset & License Procurement Procure IT hardware … updates to stakeholders on ticket progress, escalating issues to relevant teams when necessary. • Monitor ticket queues to ensure procurement-related requests are assigned appropriately and resolved efficiently. Procurement Service Improvement Ownership Assist in delivering procurement-related service improvement initiatives across Group IT. Identify inefficiencies in procurement workflows and propose actionable enhancements. Collaborate with stakeholders to design and implement … process improvements. Track and report progress of procurement improvement projects to senior management. Ensure measurable outcomes and benefitsrealisationn from implemented improvements. Promote a culture of continuous improvement within procurement operations. Qualifications Required Strong academic background in Maths and English. Financial or procurement-related qualifications are advantageous but not essential. Project Management certification (e.g., PRINCE2) is beneficial but More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Mazars
revised quality controls, identify control gaps, and support remediation processes. Data & Insight Use software tools to map and analyse objectives, risks, and controls; maintain relevant documentation and support ongoing process improvement. Stakeholder Engagement Communicate regularly with key internal stakeholders on control processes, findings from monitoring activities, and improvement initiatives. Cross-Team Collaboration Work closely with other quality-related … coordinated response to audit quality initiatives. Reporting & Communication Prepare reports and analysis for leadership, summarising key findings and recommendations from monitoring activities and thematic reviews. Innovation & Efficiency Champion continuous improvement, suggesting enhancements to quality processes and supporting digital automation initiatives. Firmwide Contribution Act as an ambassador for audit quality, helping embed a culture of high performance and quality across More ❯
strategy and transformation Collaboration & Communication Excellent communication and storytelling skills, able to engage and influence executive stakeholders Ability to build trusted relationships across engineering, product, and business teams Continuous Improvement Commitment to continuous learning and staying ahead of technology trends Passion for driving process improvements and embedding best practices ABOUT WORKING FOR US We're committed to building More ❯
and procurement of IT and Indirect services, ensuring value for money and service quality. Manage competitive tendering processes and negotiate commercial and contractual terms. Identify cost-saving opportunities and process improvements across the portfolio. Build and maintain strong supplier relationships and stakeholder engagement. Resolve supplier disputes and implement continuous improvement initiatives. Ensure compliance with procurement policies, procedures, and More ❯
Design: Collaborate with global business stakeholders to gather and document PRM-specific requirements, including partner hierarchies, tiering, and performance tracking. Translate business needs into functional specifications, user stories, and process flows. Conduct workshops and interviews with business teams to identify pain points and recommend process improvements. Salesforce Configuration & Integration: Configure Salesforce Sales Cloud, CPQ, and Experience Cloud to More ❯
We're looking for a data-driven and tech-savvy Customer Relations Operations Lead to join our Shared Operations team. In this role, you'll drive the standardisation and improvement of CR processes, systems, playbooks, and performance targets across our European operations. You'll work closely with country CR leaders and manage third-party teams with an eye toward … platform to reduce time to onboard and mature CR agents, supporting consistent performance and rapid growth. Drive automation and efficiency: Identify and implement opportunities for automation, digital tools, and process improvements that boost productivity and service quality. Manage third-party teams: Oversee the performance, alignment, and scalability of outsourced CR operations in line with our standards and tone of … support providers Analytical mindset, fluent in data and comfortable working with KPIs Tech-savvy, with enthusiasm for automation and system integration Strong stakeholder management and communication skills Hands-on, improvement-oriented, and focused on delivering measurable results Availability to travel Nice to Have Background in fintech, SaaS, or other tech-driven businesses Familiarity with support platforms like Zendesk Experience More ❯
of financial services data, including bulk data changes and transfers. Oversee monthly and annual submissions from external partners, ensuring compliance with standards and regulations. Deliver data cleansing and quality improvement projects to support statutory and regulatory reporting. Produce and present complex analysis and reporting to senior stakeholders. Act as subject matter expert for data processes, mapping, and systems requirements. … in financial services data management (mortgages, pensions, insurance, or similar). Strong understanding of regulatory requirements in financial services. Proven ability to deliver data analysis, root cause investigations, and process improvements. Advanced Excel skills and experience handling large databases. Strong stakeholder engagement and communication skills. Previous experience in line management. Professional qualifications in data, finance, pensions or mortgage administration More ❯
to driving the adoption of modern technologies while ensuring infrastructure remains secure, resilient, and aligned with business goals. The role requires a proactive approach to technology trends and continuous improvement across the IT estate. Key Duties: Configure, monitor, and maintain network infrastructure and ensure network security. Support, administer, and assist in the development of server and user infrastructure, including … and maintain all IT documentation. Administer security tools and maintain governance, risk, and compliance standards. Improve security posture, using tools such as Microsoft Secure Score. Support implementation of business process improvements. Review and suggest enhancements to current procedures. Make independent decisions aligned with departmental and strategic IT objectives. Act as Deputy for other roles when competent to do so More ❯
Shefford, Bedfordshire, South East, United Kingdom
Intercity Technology Limited
crucial for supporting customer and internal environments, complex technical escalations, optimizing platforms, and advancing automation to deliver exceptional customer outcomes. Youll work on cutting-edge cloud technologies, contribute to process improvements, and be instrumental in enhancing our service delivery. Key Responsibilities as a Cloud & Managed IT Tier 3 Engineer: Technical Leadership & Escalation Lead resolution of complex technical escalations from … Intune, and virtualised environments. Platform Optimisation & Automation Design and implement automation scripts and workflows using PowerShell and Power Platform to reduce manual effort and improve service efficiency. Drive continuous improvement initiatives across infrastructure, systems, and network services. Develop and maintain proactive monitoring and automated remediation strategies. Service Management & Governance Champion ITIL-aligned processes including Change, Major Incident, and Problem More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Altum Consulting
transformation programme at a leading organisation. This is a high-impact, business-facing role, supporting Finance, FP&A, and Commercial Finance teams in driving data modernization, advanced analytics, and process improvements. What you'll do Operate as part of the wider Financial Systems & Change team, collaborating with Finance and IT. Lead the migration from SAP BW/BW4HANA to … SAP BTP). What we're looking for Hands-on experience with SAP Datasphere, SAC, BW/BW4HANA, S4HANA, and finance system conversions. Strong finance, FP&A, and reporting process knowledge. Experience in data modeling, dashboards, SAC planning, and analytics applications. Familiarity with advanced analytics tools (R, JavaScript) is a plus. Ability to translate business requirements into technical solutions. … Excellent communication, stakeholder management, and analytical skills. Experience delivering projects in Agile environments and managing competing priorities. Knowledge of process mapping tools (Microsoft Visio, Lean IX, I-Server/Orbus) desirable. Why join this project Take a leading role in a high-profile finance transformation programme. Work in a business-facing role with exposure to cutting-edge SAP technologies. More ❯
team on a 12 month fixed term contract basis. In this role as the IT Service Quality Lead, you will ensure exceptional IT service delivery by monitoring performance, driving process improvements, and fostering a culture of service excellence. Working closely with teams and stakeholders, you will uphold ITIL best practices and enhance operational efficiency. Key responsibilities as the IT … Skilled in data analysis, trend reporting, and root cause investigation. Excellent communication, stakeholder engagement, and documentation skills. Proven leadership experience in mentoring and training IT teams. Track record of process optimisation and adaptability in fast-changing environments. If you have expertise in ITIL and ticketing systems, and a passion for mentoring teams and solving complex service challenges, this permanent More ❯
Gatwick, West Sussex, England, United Kingdom Hybrid / WFH Options
Robert Half
role involves leading the optimisation and integration of financial systems, particularly Sage Intacct, while acting as the bridge between Finance, IT, Operations, and external implementation partners. You will drive process improvements, ensure successful system deployment, and set the roadmap for long-term system development. Contract Details Type: Day Rate ContractDuration: 6-12 monthsRate: £600-1000 per dayIR35 Status: Outside … apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice. More ❯
Sheffield, South Yorkshire, England, United Kingdom
The National College
organisational skills, an eye for detail, and a passion for data who wants to make a real impact in a fast-paced SaaS business. Responsibilities Sales Processing & Finance Systems Process new sales to ensure timely invoicing and a smooth onboarding journey. Manage and streamline sales processing workflows to improve accuracy and efficiency. Work closely with Finance to ensure seamless … Tasks Provide operational support to Sales and Marketing teams, resolving queries quickly. Assist in optimising CRM and sales-related systems. Collaborate with cross-functional teams to drive efficiencies and process improvements. Support revenue growth strategies and initiatives. Contribute to team culture, attending the office on a monthly basis. Job Requirements Experience Proven experience in sales order processing, sales operations More ❯
Stoke-on-Trent, Staffordshire, England, United Kingdom
Adecco
Maintain clear, detailed technical documentation and contribute to the knowledge base. Communicate with clients to provide updates and explanations on ticket resolution progress. Champion service desk efficiencies and support process improvements. Ensure adherence to internal SLAs and compliance with industry best practises. Assist the team in meeting service desk KPIs by managing ticket volumes and ensuring timely issue resolution. … within a supportive environment, we encourage you to apply today. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. More ❯
re looking for an experienced SAP Time Functional Consultant to join our Reward Operations team, supporting Airbus in Broughton. This is your chance to work on exciting projects, drive process improvements, and help shape the future of time management solutions. What you'll be doing: Design & Configuration: Lead the design and configuration of SAP Time Management (PT) solutions, including … all testing phases, resolve defects, and provide post-go-live support and troubleshooting. Training & Documentation: Create clear documentation and deliver end-user training to ensure successful system adoption. Continuous Improvement: Proactively identify opportunities for process and system improvements, keeping up to date with SAP best practices and new technologies. What we're looking for: Proven experience as an More ❯
and sourcing teams to gather requirements, resolve queries, and support project deliverables. Engineering change management: Assist in the preparation, tracking, and implementation of engineering change requests and documentation. Continuous improvement: Contribute to process improvements, cost reduction initiatives, and design optimisation activities. Issue tracking: Support the management of reported issues, quality initiatives, and corrective actions as directed by the More ❯
and identify opportunities to automate processes, increasing efficiency and accuracy. Collaborate with the team to implement technology-driven solutions, such as data analysis tools and financial automation systems. • Continuous Improvement: Keep abreast of best practices, regulations, and emerging trends in accounting and finance. Suggest process improvements and contribute to a culture of innovation and growth. Skills and Experience More ❯