Oxford, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Robert Half
general inbound phone cover to help with customer support. Skills & Experience: Previous experience in a customer service environment Working knowledge of data management and data analysis Demonstrable experience of processimprovement Proven track record of working to deadlines and targets Customer contact through inbound and high volume of outbound calls Ability to adapt to the needs of a … apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice. More ❯
Blackburn, Lancashire, United Kingdom Hybrid / WFH Options
Chubb Deutschland GmbH
colleagues in business support, finance and operational teams. Root cause analysis: Reverse engineer the circumstances that led to a customer dispute to identify how it could have been prevented. Processimprovement: Reviewing processes in conjunction with colleagues across the business to make effective changes that prevent future recurrence. Documentation: Production and refinement of work instructions and processes. Reporting … in a credit control, billing, invoicing, customer service resolutions or a similarly related role Attention to Detail: Ability to take actions with minimal error rates and able to identify improvement opportunities that may not be immediately obvious. Analytical Thinking: Capability to analyse discrepancies identify root causes. Customer Focus: Commitment to meeting customer service SLAs and ensuring customer satisfaction. Influencing More ❯
note, this role requires regular travel to all Giacom office locationsto effectively business partner with key stakeholders. What you'll be doing Own and lead the month-end review process for overheads and CAPEX, working closely with our operational finance team to ensure accurate, insightful reporting. Take charge of forecasting and budgeting models, continuously improving and automating processes to … a Qualified Accountant (ACA, ACCA, or CIMA) ready to hit the ground running. A natural communicator, able to build strong relationships and influence stakeholders at all levels. Passionate about processimprovement with experience driving change and challenging the status quo. Skilled in financial modelling, forecasting, and data analysis with a keen eye for detail. A team player who More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
Project People
external legal spend is managed efficiently. Oversee the work of external lawyers, ensuring delivery aligns with agreed strategies, standards, service levels, timelines, and budgets. Support the development and continual improvement of processes and policies, with a focus on leveraging relevant legislation (including the Electronic Communications Code). Facilitate project activities and deliverables across all sites. Collaborate closely with property … remaining organised, efficient, enthusiastic, and resilient. Capable of working in a rapidly changing environment with complex and occasionally challenging relationships. Desirable Skills and Experience: Experience managing large property portfolios. Processimprovement and change implementation. High-volume dispute resolution and litigation. Health & Safety and regulatory experience. Telecommunications industry knowledge. Familiarity with the Electronic Communications Code. To apply for the More ❯
monitoring processes across Front Office and Middle/Back Office. Work closely with RAC, traders, risk teams, and operational stakeholders to ensure effective control implementation. Drive the review and improvement of control standards and definitions in collaboration with Non-Financial Risk (NFR). Oversee the development and maintenance of a trading control inventory. Provide regular progress reports and updates … controls. Strong stakeholder management skills with the ability to communicate effectively with senior management. Experience in governance, risk, and control implementation. Excellent problem-solving skills and ability to drive processimprovement initiatives. Additional Information Must be able to come into the office based in London 3 times a week. This will be an initial 9 month contract starting More ❯
and interpersonal communication skills. Excellent level of accuracy and attention to detail. Be open-minded and willing to accept new challenges. Be a systemic thinker with proven abilities for processimprovement and simplification. Experience or interest in legal and technical operations. Prior experience working with CSC Navigator or other entity management software is a plus. Dedication to working … if you're ready to grow and make a difference, you'll be right at home here. It's important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. More ❯
consistently high performance. Issue resolution : Coordinate with internal teams (Product, Tech, Finance, Legal) to quickly resolve provider-related disruptions (e.g. payment failures, ID verification delays, delivery backlogs). Continuous improvement : Identify opportunities to optimise provider performance through automation, contract enhancements, or tech integrations. Compliance alignment : Ensure provider processes meet ZAVA's regulatory obligations. Reporting & governance : Deliver regular performance reviews … pressure, solution-focused, and delivery-minded. Nice to have, but not at all essential Ability to speak Spanish, Italian, French or German Experience with Lean/Six Sigma/ProcessImprovement methodologies Familiarity with HIPAA & healthcare compliance Personal qualities Humble; you listen and take on feedback, you are kind and caring to those around you. Inquisitive; you question More ❯
conveyancing department currently handles 80100 live matters per month , supported by a highly capable office team of 14 . The firms culture is modern, collaborative, and driven by continuous improvement led by a progressive senior management team. The Role We are seeking an experienced and ambitious Conveyancing Solicitor (7-10 years PQE) to take on the role of Head … full residential conveyancing caseload independently Prior supervisory or team leadership experience preferred Strong knowledge of compliance, risk management, and CQS requirements Tech-savvy, with an interest in innovation and processimprovement Excellent communication, leadership, and mentoring skills Highly organised, commercially aware, and client-focused Why Join This Firm? Lead a thriving department within a progressive and tech-forward More ❯
times for platform services. Collaborate with teams to ensure logs, metrics, and traces are appropriately captured and visualised. Ensuring deliverables adhere to our alerting, monitoring, and logging strategy. Standardisation & ProcessImprovement Applying specific quality standards to all tasks undertaken to ensure that deliverables are accurate and complete. Having a passion for learning best practices for Cloud Engineering. Applying … Competencies Cross-Team Collaboration: Works effectively with engineering, security, support, and governance to improve platform maturity. Problem Solving: Identifies platform bottlenecks and works to resolve them through tooling and process improvements. Resilience & Knowledge Sharing: Prevents single points of failure by openly sharing knowledge and standardising platform processes. Adaptability & Curiosity: Stays up to date with infrastructure trends and is comfortable More ❯
issues thoroughly before escalating to R&D Full understanding of Containerized deployment. Automation of operational procedures with scripts using Python/Ansible/Shell is a plus. Demonstrate continuous processimprovement and participate in lessons learnt activity once the project is closed Use the provided test tools to capture and investigate the logs required by R&D Communicating … and reject any deliveries that fail to meet these Participate in the Ops to Support handover milestone Provide regular feedback of the processes currently in place to ensure continuous improvement Job Requirements Good experience working with UNIX (Solaris or Redhat Linux) Proven UNIX System Administration skills Good coding experience Experience of installing, upgrading, and configuring computer hardware and software More ❯
both Mac and Windows users Familiaritywith ITIL-aligned practices (Incident, Change, Problem) Understands what good customer service looks like. Displays empathy and understanding in every interaction An interest in processimprovement and automation, with curiosity about AI A solid understanding of cybersecurity principles and remote support techniques Nice to have: Experience with enterprise video conferencing (e.g. Neat, Cisco … make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. More ❯
developers to identify roadblocks, provide mentorship, and foster continuous professional growth. Team Management: Oversee the work of London and Bangalore developers, ensuring alignment with internal standards and timely deliverables. ProcessImprovement: Continuously identify and implement improvements in engineering workflow, from requirements gathering to delivery. Stakeholder Communication: Act as the main point of contact between engineering and the CTO … We strongly believe in creating a positive and supportive work environment. As the Head of Engineering at Addin365, you will have the opportunity to: Take full ownership of delivery, process, and team performance. Shape the future of our Production function and play a key role in product success. Lead a talented, motivated team and help them grow professionally. Our More ❯
activities for applications/projects assigned; Be a thought leader in how to best leverage Salesforce capabilities to improve organizational efficiency and effectiveness using improved features/functionality or processimprovement; Research capabilities as needed to satisfy business requirements, and provide gap analysis; Develop custom applications using declarative tools: flows, process builders, etc. Author and Maintain System More ❯
day on site working model. My Purpose As an OPEX Support person, you will be reporting into the site's OPEX Coordinator. Your role will be focused on processimprovement, problem solving, project delivery and assessing the maturity of the site against the company's OPEX Management Pillar Book click apply for full job details More ❯
starting immediately. In order to be successful, you will have the following experience: Strong Business Analyst background, ideally Agile cert Extensive experience gained within Policing Experience of working on processimprovement for the reporting of crime statistics NPPV3 and SC Clearance is essential Within this role, you will be responsible for: Managing a discovery phase exploring as-is More ❯
presence. Underwrite risks, evaluate exposures and set premiums within your authority. Work collaboratively with internal teams (claims, risk consulting, compliance, finance, etc.) to deliver a strong proposition. Contribute to processimprovement and efficiency initiatives. What We're Looking For 5+ years' experience in cyber underwriting. Strong technical knowledge of underwriting, risk assessment and insurance market practices. Excellent broker More ❯
standards and expectations Identifying, building, and maintaining positive internal and external stakeholder relationships Motivating and developing your team by recognising and cultivating talent Training, quality checks and workforce planning Processimprovement, implementation, and growth Prepare reports on these statistics, rates and performance levels Overseeing and leading on asset management and work-order systems If you feel you have More ❯
Lancashire, England, United Kingdom Hybrid / WFH Options
Erin Associates
support digital transformation initiatives. Core skills & experience for this Technology Business Partner role: Understand business objectives and engage in strategic planning to prioritise technology needs Excellent stakeholder management and processimprovement skills Gathering and translating requirements into technical specifications Managing technology projects and coordinating cross-functional teams for successful implementation Managing project budgets and monitor project progress, managing More ❯
Lytham St. Annes, Lancashire, North West, United Kingdom Hybrid / WFH Options
Erin Associates
support digital transformation initiatives. Core skills & experience for this Technology Business Partner role: Understand business objectives and engage in strategic planning to prioritise technology needs Excellent stakeholder management and processimprovement skills Gathering and translating requirements into technical specifications Managing technology projects and coordinating cross-functional teams for successful implementation Managing project budgets and monitor project progress, managing More ❯
staff and managers using the ECMS, distinct from IT hardware support. Training and Support : Develop briefing materials, conduct depot surgeries, and support ECMS champions with advanced knowledge and training. ProcessImprovement : Identify and convert depot processes to electronic formats, and work with IT to review and test software updates. Data Management : Provide managers with back-office data reports More ❯
staff and managers using the ECMS, distinct from IT hardware support. Training and Support : Develop briefing materials, conduct depot surgeries, and support ECMS champions with advanced knowledge and training. ProcessImprovement : Identify and convert depot processes to electronic formats, and work with IT to review and test software updates. Data Management : Provide managers with back-office data reports More ❯
to counterparties and clients; Production of cash flow reports to support daily trading activities; Portfolio reporting for Fund Managers and institutional clients; Compliance monitoring and reporting; Investor servicing; Business processimprovement and operations optimisation; Technology support; Project work; Ensuring trades are instructed accurately and settle appropriately across global markets. The successful candidate: We welcome graduates with a strong More ❯
to counterparties and clients; Production of cash flow reports to support daily trading activities; Portfolio reporting for Fund Managers and institutional clients; Compliance monitoring and reporting; Investor servicing; Business processimprovement and operations optimisation; Technology support; Project work; Ensuring trades are instructed accurately and settle appropriately across global markets. The successful candidate: We welcome graduates with a strong More ❯
to counterparties and clients; Production of cash flow reports to support daily trading activities; Portfolio reporting for Fund Managers and institutional clients; Compliance monitoring and reporting; Investor servicing; Business processimprovement and operations optimisation; Technology support; Project work; Ensuring trades are instructed accurately and settle appropriately across global markets. The successful candidate: We welcome graduates with a strong More ❯
to counterparties and clients; Production of cash flow reports to support daily trading activities; Portfolio reporting for Fund Managers and institutional clients; Compliance monitoring and reporting; Investor servicing; Business processimprovement and operations optimisation; Technology support; Project work; Ensuring trades are instructed accurately and settle appropriately across global markets. The successful candidate: We welcome graduates with a strong More ❯