the determination of equipment criticality across all instrumentation asset classes and business functions, acting as the technical authority for whole-life asset care strategies. Apply Failure Mode and Effects Analysis (FMEA) to develop predictive and preventative maintenance strategies for critical assets, and to propose efficient spare parts holding strategies. Use field feedback and performance data to conduct regular Preventative … Maintenance Optimisation (PMO), ensuring maintenance activities remain effective and efficient. Perform detailed reliability, asset health, and performance analysis—prioritising high-risk and high-cost assets—to initiate strategy reviews and quantify improvements such as Mean Time Between Failures (MTBF), cost savings, and resource efficiency. Facilitate defect elimination studies and solutions, by collating and analysing submitted rootcauseanalysis (RCA) conclusions, carried out locally by Maintenance Specialists, and using the companies ‘bad actor’ report to identify repeat cause assets which require investigation. Provide technical support and content for job plans, work instructions, and internal training courses; collaborate with operational and maintenance teams to improve reliability of operational equipment, and compliance with statutory and regulatory requirements More ❯
practices and ensure an ongoing focus on reliability, scalability and operational excellence Influence incident and problem management process, driving improvements to key platform metrics Contribute to Post Incident Reviews, rootcauseanalysis, lessons learnt and post actions Champion stability and resilience across the trading platforms Ensure new systems are aligned with best practices Drive improvements and alignment … in observability and monitoring tools, improving MTTD and MTTR Produce analysis on SRE function performance Provide guidance, recommendations and hands-on support to teams, promoting SRE best practices Develop and maintain a roadmap for continuous improvement of support and observability Maintain personal/professional development to meet the changing demands of the role, including all relevant regulatory and legislative More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Larbey Evans
system health and performance; initiate health checks and proactively remediate issues Respond to and resolve incidents and service requests in line with SLAs Provide break/fix troubleshooting and rootcauseanalysis across supported systems Collaborate with infrastructure teams to support system scalability and optimization Facilitate alignment between delivery teams and Information Security, Infrastructure Partner with stakeholders More ❯
activities. Optimize code performance for customisations and ensure QA scope in partner contracts. Work with regional tech teams to align QA frameworks for localization requirements. Conduct post go-live rootcauseanalysis and drive continuous improvements. Define and monitor quality metrics, analyse test results and communicate findings to stakeholders. Build a quality-driven engineering culture and scale More ❯
activities. Optimize code performance for customisations and ensure QA scope in partner contracts. Work with regional tech teams to align QA frameworks for localization requirements. Conduct post go-live rootcauseanalysis and drive continuous improvements. Define and monitor quality metrics, analyse test results and communicate findings to stakeholders. Build a quality-driven engineering culture and scale More ❯
bank's security standards and regulatory frameworks. Manage encryption key life cycle operations (generation, rotation, and revocation). Incident Management: Respond to and resolve IKP-related incidents promptly. Conduct rootcauseanalysis and implement preventive measures. Collaboration: Work closely with IKP SMEs, build engineers, OpenShift teams, and ITSO for secure integration. Support audits and compliance reviews. Documentation More ❯
and Citrix Desktop Technical/hardware support for laptops, tablets, smartphones, telephony, local servers, networks, cabling, printers and large office equipment including scanners, photocopiers, Video Conferencing facilities Problem resolution, rootcauseanalysis, and continuous improvements for long term solution IT Asset Management for starters and leavers User engagement to encourage best practice and effective use of all More ❯
invests in technology, and encourages professional growth. The Role: - Monitor systems, networks, and user activity to detect suspicious behaviour or policy violations - Investigate and manage security incidents, carrying out rootcauseanalysis and reporting - Deploy, configure, and maintain key security platforms used by the analyst team - Conduct vulnerability assessments and coordinate remediation activities - Support patch management and More ❯
people, invests in technology, and encourages professional growth.The Role:- Monitor systems, networks, and user activity to detect suspicious behaviour or policy violations- Investigate and manage security incidents, carrying out rootcauseanalysis and reporting- Deploy, configure, and maintain key security platforms used by the analyst team- Conduct vulnerability assessments and coordinate remediation activities- Support patch management and More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
to the agreed contract and SLA 1st point of contact for escalation of Patch related incident and problems Incidents and Problems are owned and managed through to resolution Undertake rootcauseanalysis with technical teams where required Collaborate with other teams (where required) to ensure efficient remediation and resolution Facilitate meetings both internal and external Support other More ❯
Tewkesbury, Gloucestershire, South West, United Kingdom Hybrid/Remote Options
Sanderson Government and Defence
RHEL/CentOS 6/7/8) Experience working to ITIL best practices Excellent organisation, time management, and troubleshooting skills A proactive mindset focused on process improvement and rootcauseanalysis Strong communication skills and willingness to share knowledge within a team Desirable Technologies Automation tools: Ansible, Puppet Red Hat ecosystem: Satellite 6, OpenShift 3/ More ❯
failures. Perform a full range of ITIL service delivery skills, e.g. Incident and Problem Management, Change Management. Liaise with colleagues and those in other teams to resolve incidents. Perform RootCauseAnalysis where appropriate, propose and implement long-term fixes. Log hardware calls with vendor for any failed infrastructure. Proactive management and maintenance of the backup infrastructure. More ❯
with security standards and regulations (e.g., ISO 27001, SOC 2). Implement monitoring solutions to detect and respond to real-time security incidents. Troubleshoot infrastructure and security issues, performing rootcauseanalysis in production. Mentor junior engineers in security best practices and DevOps approaches. Collaborate with technical leads to enhance internal workflows and security processes. Essential Knowledge More ❯
Edinburgh, Midlothian, United Kingdom Hybrid/Remote Options
Aberdeen
Infrastructure as Code (IaC) practices using Bicep or Terraform. Set up and maintain observability for integration components using Azure Monitor, Application Insights, and Log Analytics. Support incident response and rootcauseanalysis for integration-related issues. Apply security best practices across integration solutions, including authentication, encryption, and access control. Ensure compliance with internal and external standards (eg More ❯
data completeness, accuracy, and consistency. Monitor data quality dashboard, analyze KPIs, data trends and patterns (e.g. for inconsistencies, errors, and anomalies), and support business insights and reporting. Proactively support rootcauseanalysis and remediation of data quality issues - collaborate with data owners and data stewards to prevent or remediate data quality issues. Work with business and technical … Qualifications, Knowledge and Experience Required: Degree in Information Management, Data Science, Business, or a related field is desirable. SAP Data Administration: Prior experience with SAP environments (preferably in data analysis and administration) Knowledge: SAP data structures, transactions, integration points. Experience: Managing master data in SAP ECC. Exposure: SAP S/4HANA , SAP Datasphere, SAP MDG . Data Governance & Quality … Tools: e.g. Collibra, Talend, Snowflake, PowerBI. Knowledge: Metadata management, data lineage, cataloguing. Proficiency: SQL, data analysis tools. Experience: Data integration, ETL processes. Familiarity: Data visualization tools (Power BI, Tableau). Awareness: Data governance, management practices, tools. Exposure across several key global groups. Competitive salary, + Bonus, medical and retirement benefits. Wellbeing, Sports. To Apply: Please contact Alison Basson quoting More ❯
data completeness, accuracy, and consistency. Monitor data quality dashboard, analyze KPIs, data trends and patterns (e.g. for inconsistencies, errors, and anomalies), and support business insights and reporting. Proactively support rootcauseanalysis and remediation of data quality issues - collaborate with data owners and data stewards to prevent or remediate data quality issues. Work with business and technical … Qualifications, Knowledge and Experience Required: Degree in Information Management, Data Science, Business, or a related field is desirable. SAP Data Administration: Prior experience with SAP environments (preferably in data analysis and administration) Knowledge: SAP data structures, transactions, integration points. Experience: Managing master data in SAP ECC. Exposure: SAP S/4HANA , SAP Datasphere, SAP MDG . Data Governance & Quality … Tools: e.g. Collibra, Talend, Snowflake, PowerBI. Knowledge: Metadata management, data lineage, cataloguing. Proficiency: SQL, data analysis tools. Experience: Data integration, ETL processes. Familiarity: Data visualization tools (Power BI, Tableau). Awareness: Data governance, management practices, tools. Exposure across several key global groups. Competitive salary, + Bonus, medical and retirement benefits. Wellbeing, Sports. To Apply: Please contact Alison Basson quoting More ❯
Take basic infra ownership on GCP (or AWS/Azure): networking, autoscaling, CI/CD, IaC, observability, and cost tuning. Participate in on‐call for your area and drive root‐causeanalysis with crisp follow‐ups. 15% Collaborate Pair with back‐end & front‐end to wire extractors/detectors and agents into ticketing, voice, and analytics stacks … ADK preferred). Proven track record shipping AI agents and building RAG pipelines. LLM + DS depth: Prompting/tooling, retrieval design, LLM evals; hands‐on with time‐series analysis (forecasting, change‐point, drift). Cloud & ops: Basic infra ownership on GCP (or AWS/Azure): networking, autoscaling, CI/CD, IaC, observability, and cost control. Communication: You explain More ❯
troubleshoot build and deployment failures. Handle ServiceNow tickets for incidents, service requests, and change management. Collaborate with development, QA, and DevOps teams to ensure smooth code deployments. Participate in rootcauseanalysis and post-mortem reviews for major incidents. Document support procedures, known issues, and resolutions in the knowledge base. Communicate effectively with business stakeholders to understand More ❯
scalable Oracle solutions. Develop and maintain integrations between Oracle systems and other business applications. Ensure data integrity, security, and compliance within all Oracle financial modules. Troubleshoot complex issues, perform rootcauseanalysis, and implement long-term fixes. Optimise system performance and streamline financial workflows through automation and enhancements. Provide technical leadership, mentoring, and best practice guidance within More ❯
Maidenhead, Berkshire, England, United Kingdom Hybrid/Remote Options
Lorien
prioritise and deliver high-impact solutions. SQL & Data Validation Write and optimise SQL queries to extract, manipulate, and validate data. Support data profiling, cleansing, and quality assurance activities. Perform rootcauseanalysis on data anomalies and inconsistencies. Data Product Design & Delivery Work with Data Engineers to design scalable data pipelines and models. Contribute to feasibility assessments and More ❯
during month-end and year-end close. Support governance, compliance, and audit requirements related to SAP P2P activities, including maintaining technical documentation and service catalogues. Drive operational excellence through rootcauseanalysis, process improvements, and automation initiatives. Lead operational reviews, monitor team performance, workload distribution, and ensure quality of support. Represent the support team in project working More ❯
during month-end and year-end close. Support governance, compliance, and audit requirements related to SAP P2P activities, including maintaining technical documentation and service catalogues. Drive operational excellence through rootcauseanalysis, process improvements, and automation initiatives. Lead operational reviews, monitor team performance, workload distribution, and ensure quality of support. Represent the support team in project working More ❯
during month-end and year-end close. Support governance, compliance, and audit requirements related to SAP P2P activities, including maintaining technical documentation and service catalogues. Drive operational excellence through rootcauseanalysis, process improvements, and automation initiatives. Lead operational reviews, monitor team performance, workload distribution, and ensure quality of support. Represent the support team in project working More ❯
validation. Collaborate closely with developers, product managers, and DevOps engineers to identify risks and ensure test coverage. Champion quality standards, best practices, and metrics for monitoring test effectiveness. Perform rootcauseanalysis of defects and contribute to preventive measures. Mentor and support junior QA engineers, fostering knowledge sharing and team development. Contribute to system-wide improvements by More ❯
Key Responsibilities Own and manage the Problem Management process in alignment with ITIL v4 practices. Proactively identify problems based on incident trends, monitoring data, and stakeholder feedback. Facilitate structured RootCauseAnalysis (RCA) sessions using methodologies such as 5 Whys or Fishbone diagrams. Maintain and update the Known Error Database (KEDB), ensuring visibility of workarounds and permanent More ❯