176 to 200 of 574 Root Cause Analysis Jobs in the UK

need. While we obsess over incident response, in this role you will also develop tools to scale our service quality, and provide critical input for product prioritization to address root causes of why the customer experienced an incident in the first place. Our advertising customers are likely Amazon customers, and we take seriously maintaining the high customer service bar … set by Amazon. Key job responsibilities - Independently handle complex customer issues by reproducing cases, root cause analysis, and providing prioritization input - Demonstrate deep technical expertise and advanced problem-solving for critical programmatic advertising issues - Serve as an escalation point, owning resolution of the most complex, cross-organizational issues - Communicate directly with internal teams to investigate, define workarounds More ❯

following areas: Application Performance Monitoring Anomaly detection and alerting Synthetic monitoring and log monitoring Real User Monitoring across web and mobile Dynatrace Query Language DQL and Grail for data analysis API integration with external systems Use of Davis AI for root cause analysis and predictive insights Additional Skills : Ability to manage competing priorities in a fast More ❯

following areas: Application Performance Monitoring Anomaly detection and alerting Synthetic monitoring and log monitoring Real User Monitoring across web and mobile Dynatrace Query Language DQL and Grail for data analysis API integration with external systems Use of Davis AI for root cause analysis and predictive insights Additional Skills : Ability to manage competing priorities in a fast More ❯

problem status and resolution plans. Oversee the end-to-end problem management process, ensuring alignment with ITIL standards. Conduct major incident and compliance reviews. Maintain accurate records of problems, root causes, and solutions, and produce regular reports on activities and outcomes. What we're looking for ITIL V4 Foundation (minimum). Lean intelligence and Six Sigma experience. Strong critical … thinking and root cause analysis skills. Ability to step back, approach issues logically, apply intuition, and engage the right people to resolve them. A continual improvement mindset - identifying risks to service before they cause incidents. If you have a passion for problem-solving, a proactive approach, and the ability to make a tangible impact on service More ❯

Creating clear and concise design and technical documentation to support robust implementation and long-term maintainability Demonstrating strong communication skills by delivering clear, well-structured demos and insightful data analysis Troubleshooting complex technical issues efficiently and effectively, with a focus on root cause analysis and sustainable fixes Building strong relationships across diverse teams and stakeholders, fostering More ❯

components such as Azure Data Factory, Databricks, Synapse and Azure SQL Database Assisting development activities on our legacy SQL Server data warehouses and facilitating our transition to Azure Performing root cause analysis on reported issues and helping to identify solutions Assisting in creating and maintaining comprehensive documentation of data transformations, processes and systems Peer reviewing code changes … and trends in data and reporting technology Skills and Experience: Demonstratable interest in data concepts; eager to learn new technologies and methodologies in data solution design Exposure to data analysis, data cleansing and reporting techniques Foundational knowledge and experience of querying, profiling and manipulating data in one of either T-SQL or Python Knowledge of relational databases and common More ❯

Maintain and support existing Miles interface/connector inventory (for example: CCS Interface, Mileage uploads, Mazda Contract Loader). Monitor interface/connector performance and batch runs Perform technical analysis to problem solve issues with interfaces Communicate with 3rd party vendors for other systems connecting to the application Define the solution design for new data interfaces Lead the implementation … ability to assess documents and systems for conformity to internal and external standards. Familiarity with principles of good data governance, cyber security and data protection Excellent problem solving and root cause analysis skills Proven ability to work with minimal supervision Attributes and Behaviours Self-starter with an analytical mind and natural problem solver Natural relationship builder with More ❯

escalated from first- and second-line support. Day-to-day of the role: Advanced Technical Support: Resolve complex hardware, software, and network issues escalated from lower-tier support. Conduct root cause analysis and implement long-term solutions. Manage high-impact incidents to ensure minimal business disruption. Server & Application Support: Troubleshoot server issues across cloud (AWS), on-premise … infrastructure and cloud services. Deep understanding of SIP, VoIP, VoLTE, STUN, and firewall bridging. Proficiency in Node.js application support and server diagnostics. Hands-on experience using tools for SIP analysis, such as Wireshark, SIP Traces, or packet analysers. Excellent problem-solving and communication skills. Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience More ❯

escalated from first- and second-line support. Day-to-day of the role: Advanced Technical Support: Resolve complex hardware, software, and network issues escalated from lower-tier support. Conduct root cause analysis and implement long-term solutions. Manage high-impact incidents to ensure minimal business disruption. Server & Application Support: Troubleshoot server issues across cloud (AWS), on-premise … infrastructure and cloud services. Deep understanding of SIP, VoIP, VoLTE, STUN, and firewall bridging. Proficiency in Node.js application support and server diagnostics. Hands-on experience using tools for SIP analysis, such as Wireshark, SIP Traces, or packet analysers. Excellent problem-solving and communication skills. Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience More ❯

escalated from first- and second-line support. Day-to-day of the role: Advanced Technical Support: Resolve complex hardware, software, and network issues escalated from lower-tier support. Conduct root cause analysis and implement long-term solutions. Manage high-impact incidents to ensure minimal business disruption. Server & Application Support: Troubleshoot server issues across cloud (AWS), on-premise … infrastructure and cloud services. Deep understanding of SIP, VoIP, VoLTE, STUN, and firewall bridging. Proficiency in Node.js application support and server diagnostics. Hands-on experience using tools for SIP analysis, such as Wireshark, SIP Traces, or packet analysers. Excellent problem-solving and communication skills. Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience More ❯

the first line of defence: detect, analyse, and respond to real-time security incidents across razorblue and client networks Take the lead in vulnerability management - from scanning and risk analysis to remediation coordination Run proactive security audits and phishing simulations to strengthen awareness and resilience Collaborate with infrastructure and network teams to escalate and resolve high-risk vulnerabilities Stay … you to apply. Full UK Driving License Entry-level security certifications (CompTIA Security+, CySA+, etc.) or working toward one Hands-on experience in security incident response, vulnerability assessments, and root cause analysis Skilled in producing incident reports, security metrics, and supporting training Comfortable with internal security audits and refining SOPs and playbooks Knowledge of key security tools More ❯

process improvements to enhance efficiency, reduce costs, improve overall performance and scalability within operations. Serve as the primary escalation point for all payment incidents, driving rapid resolution, conducting thorough root cause analysis, and implementing robust preventative measures. Analyze key operational data, payment metrics to identify trends, insights and areas for improvement. Develop, present clear and concise reports … operational processes, ideally within a fintech environment and with consistent changes. Solid understanding of incident management principles and best practices, specifically within a real-time payments context. Excellent data analysis skills with the ability to interpret complex payment data, draw meaningful conclusions, and make data-driven decisions. Exceptional organizational, problem-solving, and decision-making skills. Strong communication, interpersonal, and More ❯

role but one where leadership is demonstrated through technical depth, collaboration, and influence. What You Will Do As a Principal M365 Consultant, you will: Provide 4th line escalation and root cause analysis for complex issues across Microsoft 365 and Power Platform Design and deliver robust multi-tenant solutions including migrations, integrations, advanced configurations, and governance frameworks Own … help you become your best self Making a Difference - we provide opportunities to help our people make a difference to the causes they care about MatchIt! - Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Volunteering Time - Our volunteering leave scheme allows you to use your time to help those who need More ❯

Bonus + 10% DV Bonus. DV/SC Clearance is essential for this role. Responsibilities include: * Manage incidents: log,triage,assign and resolve using agreed toolsets and processes * Conduct root cause analysis and ongoing problem investigations * Monitor and support Nexor X500 DSA and Exchange 2003 messaging systems * Liaise with intermediary customer contacts to resolve end-user issues More ❯

a hands-on leadership role - you won't just guide others, you'll be the go-to expert when systems are under pressure. You'll lead incident response, own root cause analysis, and solve performance issues like memory leaks, outages, and flaky services. You will take ownership of the site reliability and drive that as a discipline. More ❯

where you'll play a critical role in safeguarding a world-class financial institution. What You'll Do: Responsible for end-to-end incident response operations, including triage, containment, root cause analysis, and post-incident reporting. Perform threat hunting and proactive detection using frameworks like MITRE ATT&CK and threat intelligence. Maintain and enhance SOC playbooks, runbooks More ❯

to ensure secure-by-design principles are embedded in systems and products. Maintain and update security tools including SIEM, endpoint protection, and identity management systems. Investigate security incidents, perform root cause analysis, and recommend corrective actions. Assist in compliance efforts with standards such as ISO 27001, NIST, and MOD-specific frameworks (e.g., JSPs, DEFSTANs). Contribute to More ❯

optimising system performance based on key metrics Deploy updates, fixes, and perform regularmaintenance Provide second-line technical support Build tools and automation to reduce errors andenhance customer experience Perform root cause analysis for production errorsand implement long-term solutions Troubleshoot and resolve technical issuesefficiently Automate tasks, including visualisation andreporting processes Design and implement troubleshooting andmaintenance procedures Collaborate More ❯

Day-to-day IT service delivery including in-house systems USUP Incident Management Level 5 Owns the incident process and ensures restoration of service PBMG Problem Management Level 5 Root cause analysis and avoidance of recurring incidents CHMG Change Management Level 5 Authorises, schedules, and reviews IT changes ASMG Asset Management Level 5 Owns and manages the More ❯

also enjoys seeing projects through to completion, solving problems at scale, and collaborating with leadership to help grow and improve IT operations. Key Responsibilities Provide expert-level support and root-cause analysis for persistent or critical technical issues. Support infrastructure-related tasks such as servers, networking, identity management, and security tools (e.g., EDR/MDR/SOC More ❯

distributionin SAP HANA. Proven experience with performance trace toolslike ST12, ST05, SAT, HANA Studio PlanViz. Experience in analysing dump logs, database statistics, and job performance metrics. Excellent troubleshooting, RCA (Root Cause Analysis), and optimization mindset. Secondary Skills (Desired): Familiarity with SAP Business Technology Platform (BTP), AWS, or Google Cloud Platformfor performance analysis. Working knowledge of JVM tuning More ❯

architectural principles, working closely with enterprise architecture and data teams Maintain technical service roadmaps and monitor new Microsoft platform releases Provide 3rd line support for live digital services Conduct root cause analysis and identify solutions Assess impact of new Microsoft releases Skills/Experience: Extensive experience with the Microsoft stack, including Power Platform, and Dynamics 365 Experience More ❯

architectural principles, working closely with enterprise architecture and data teams Maintain technical service roadmaps and monitor new Microsoft platform releases Provide 3rd line support for live digital services Conduct root cause analysis and identify solutions Assess impact of new Microsoft releases Skills/Experience: Extensive experience with the Microsoft stack, including Power Platform, and Dynamics 365 Experience More ❯

performance. The Role: Maintaining and monitoring real-time and batch data pipelines using Flink, Kafka, Python, and AWS Act as an escalation point for critical data incidents and lead root cause analysis Optimising system performance, define SLIs/SLOs, and drive reliability Woking closely with various other departments and teams to architect scalable, fault-tolerant data solutions More ❯

performance. The Role: *Maintaining and monitoring real-time and batch data pipelines using Flink, Kafka, Python, and AWS *Act as an escalation point for critical data incidents and lead root cause analysis *Optimising system performance, define SLIs/SLOs, and drive reliability *Woking closely with various other departments and teams to architect scalable, fault-tolerant data solutions More ❯