Business Analyst
- Hiring Organisation
- Pontoon
- Location
- Welwyn Garden City, Hertfordshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP Annual
where opportunities exist and how we can improve. Key responsibilities will include: Interrogating and analysing multiple data sources to identify trends, patterns and root causes behind goodwill payments. Identifying immediate opportunities to reduce unnecessary payment activity and improve adherence to agreed processes. Mapping end-to-end Customer Care processes … approach to managing goodwill payments beyond the initial project period. What We're Looking For We're looking for someone who combines strong Business Analysis and analytical capability with a practical understanding of operational environments and the ability to turn insight into action. Ideally, you'll bring direct experience ...