support for commodity trading and live position applications during trading hours Oversee CTRM platforms and connected upstream/downstream systems (intraday & EOD operations) Monitor availability, troubleshoot issues, and perform root-causeanalysis with corrective actions Manage tickets, prioritise incidents, and coordinate with service desks for swift resolution Collaborate with users, stakeholders, and vendors to communicate progress and More ❯
support for commodity trading and live position applications during trading hours Oversee CTRM platforms and connected upstream/downstream systems (intraday & EOD operations) Monitor availability, troubleshoot issues, and perform root-causeanalysis with corrective actions Manage tickets, prioritise incidents, and coordinate with service desks for swift resolution Collaborate with users, stakeholders, and vendors to communicate progress and More ❯
support for commodity trading and live position applications during trading hours Oversee CTRM platforms and connected upstream/downstream systems (intraday & EOD operations) Monitor availability, troubleshoot issues, and perform root-causeanalysis with corrective actions Manage tickets, prioritise incidents, and coordinate with service desks for swift resolution Collaborate with users, stakeholders, and vendors to communicate progress and More ❯
support for commodity trading and live position applications during trading hours Oversee CTRM platforms and connected upstream/downstream systems (intraday & EOD operations) Monitor availability, troubleshoot issues, and perform root-causeanalysis with corrective actions Manage tickets, prioritise incidents, and coordinate with service desks for swift resolution Collaborate with users, stakeholders, and vendors to communicate progress and More ❯
london (city of london), south east england, united kingdom
X4 Engineering
support for commodity trading and live position applications during trading hours Oversee CTRM platforms and connected upstream/downstream systems (intraday & EOD operations) Monitor availability, troubleshoot issues, and perform root-causeanalysis with corrective actions Manage tickets, prioritise incidents, and coordinate with service desks for swift resolution Collaborate with users, stakeholders, and vendors to communicate progress and More ❯
managing client relationships across Europe, and driving service excellence across multiple integrated SaaS applications. You’ll be responsible for end-to-end service delivery , managing client SLAs, leading incident & rootcauseanalysis, and ensuring high-quality support across three core products. Alongside leadership, you’ll leverage Power BI dashboards and analytics to identify trends and deliver data More ❯
efficiency. Deliver proven programs ahead of production schedules to maximise spindle uptime. Support new product introduction (NPI) projects and adhere to delivery timelines. Assist the quality team with investigations, rootcauseanalysis, and corrective actions. Key Experience & Qualifications – CAD/CAM Programmer Strong offline programming experience within a precision engineering, aerospace, or automotive environment. Proficient in 3D More ❯
processes, ideally with exposure to BRCGS, ISO 9001 and customer standards. Confident in supporting audits and engaging with external stakeholders. Strong analytical and problem-solving skills, with experience in RootCauseAnalysis and Statistical Process Control. Effective communicator with excellent influencing and coaching skills. IT literate with good knowledge of Word, Excel and PowerPoint. Qualification in Quality More ❯
Employment Type: Permanent
Salary: Up to £15.97 per hour + + excellent benefits package
Sheffield, South Yorkshire, England, United Kingdom
Get Staffed Online Recruitment Limited
the willingness to do well and receive brilliant career development opportunities, this could be the perfect role for you. Essential Requirements: As this is a technical support role, good root-causeanalysis skills are a must. Much of the job will involve talking to customers and suppliers over the phone – you must have good English-speaking skills More ❯
implement controls for key data elements (e.g. customer details, SWIFT/BIC, account data). Validate data ingestion for AML/sanctions screening platforms, ensuring compliance and accuracy. Conduct rootcauseanalysis of data issues and support remediation strategies. Maintain DQ-related metadata, issues, and reporting within Collibra and ServiceNOW. Provide evidence of effective controls during regulatory More ❯
client team to guide implementation success Assist with requirements gathering, documentation, and policy review Support testing, including test script creation, execution, and issue resolution Lead the parallel run phase, rootcauseanalysis, and variance management Contribute to cutover planning and readiness Train wider payroll teams and support go-live and hypercare Successfully implemented Workday Payroll in both More ❯
Warwick, Warwickshire, West Midlands, United Kingdom
Tata Technologies Europe Ltd
Sustainability: Drive adoption of lightweight materials, modular designs, and sustainable manufacturing practices. Explore new technologies such as active aero panels, composite shields, and recyclable insulators. Issue Resolution & Quality: Lead rootcauseanalysis and resolution of engineering issues during development and post-launch. Support warranty investigations and continuous improvement initiatives. Knowledge/Experience Bachelors or Masters degree in More ❯
Warwick, Warwickshire, West Midlands, United Kingdom
Tata Technologies Europe Ltd
Drive adoption of lightweight materials, modular designs, and sustainable manufacturing practices. Evaluate and implement new technologies such as active aero, smart sensors, and recyclable thermoplastics Issue Resolution & Quality: Lead rootcauseanalysis and resolution of engineering issues during development and post-launch. Support warranty investigations and continuous improvement initiatives. Knowledge/Experience Bachelors or Masters degree in More ❯
Experience & Skills 4-5 years of experience in technical support or similar roles (SaaS/B2B preferred). Strong troubleshooting skills and critical thinking. Experience performing bug investigations and rootcauseanalysis, and communicating findings to both technical and non-technical audiences. Solid understanding of APIs (GraphQL is a plus), authentication protocols (OAuth, SAML), and software integrations. More ❯
Warwick, Warwickshire, West Midlands, United Kingdom
Tata Technologies Europe Ltd
mode transitions Support vehicle-level testing, fault diagnosis, and calibration refinement across development phases Validate system-level functionality through bench, HIL, and in-vehicle testing Issue Resolution & Debugging Perform rootcauseanalysis of system-level faults and interface mismatches Use diagnostic tools (e.g., CANalyzer, INCA, Vector tools) to log data, flash software, and debug control behavior Collaborate More ❯
Warwick, Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
Tata Technologies Europe Ltd
vehicle-level testing, fault diagnosis, and calibration refinement across development phases Collaborate with software and calibration teams to validate feature performance and resolve integration issues Issue Resolution & Debugging Conduct rootcauseanalysis of system-level faults and interface mismatches Use tools such as CANalyzer, INCA, CANape, and ETAS to log data, flash software, and debug control behavior More ❯
Coventry, West Midlands, United Kingdom Hybrid / WFH Options
M Group
will be Complex delivery in line with customer SLAs Active participation in the customers governance cycles Accurate resource planning and forecasting Complex incident management (Technology and Solution based). RootCauseanalysis for major incidents and escalated faults. What youll bring Youll bring knowledge and experience of LAN/WAN and Wireless LAN concepts, equipment (Cisco), including More ❯
Drives consistency in architecture and technical processes, with the aim of reducing costs and increasing productivity. Undertakes customer migration planning and implementation. Resolves complex solution and service issues, leads rootcauseanalysis, troubleshooting and escalation. Pursues the identification of potential risks and the implementation of controls and mitigations, ensuring compliance with relevant industry and company policies. Ensures More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
ARMS INNOVATIONS LIMITED
ability to work under pressure Clear and concise communication skills with voice and radio manner. Be an integral part of the engineering team, responding to material flow stoppages establishing rootcauseanalysis to limit downtime, communicating findings to improve machine reliability and performance Willing to learn and adapt to role requirements Experience of working well in a More ❯
the technical lead on shift, supporting engineers with PLC/controls issues. Take ownership of technical fault management , liaising with wider support networks, contractors, and the customer. Carry out rootcauseanalysis and drive continuous improvement to minimise downtime. Optimise equipment availability through targeted maintenance activities. Manage PLC backup, version control, and change management in line with … company standards. Deliver on-the-job training and refresher sessions to shift technicians, raising the team s technical capability. Support data analysis, hardware mapping, and technical tooling requirements. Ensure safe working practices and contractor management on automation systems. What We re Looking For A multi-skilled engineer with strong electrical and mechanical knowledge. PLC fault-finding and modification skills More ❯
the technical lead on shift, supporting engineers with PLC/controls issues. Take ownership of technical fault management , liaising with wider support networks, contractors, and the customer. Carry out rootcauseanalysis and drive continuous improvement to minimise downtime. Optimise equipment availability through targeted maintenance activities. Manage PLC backup, version control, and change management in line with … company standards. Deliver on-the-job training and refresher sessions to shift technicians, raising the team’s technical capability. Support data analysis, hardware mapping, and technical tooling requirements. Ensure safe working practices and contractor management on automation systems. What We’re Looking For A multi-skilled engineer with strong electrical and mechanical knowledge. PLC fault-finding and modification skills More ❯
Barnsley, South Yorkshire, Yorkshire, United Kingdom
Pioneer Selection
the technical lead on shift, supporting engineers with PLC/controls issues. Take ownership of technical fault management , liaising with wider support networks, contractors, and the customer. Carry out rootcauseanalysis and drive continuous improvement to minimise downtime. Optimise equipment availability through targeted maintenance activities. Manage PLC backup, version control, and change management in line with … company standards. Deliver on-the-job training and refresher sessions to shift technicians, raising the team's technical capability. Support data analysis, hardware mapping, and technical tooling requirements. Ensure safe working practices and contractor management on automation systems. What We're Looking For A multi-skilled engineer with strong electrical and mechanical knowledge. PLC fault-finding and modification skills More ❯
Developer to maintain, troubleshoot, and gradually modernise our legacy PHP application. This role is ideal for someone who thrives in complex, existing codebases, has a keen eye for identifying root causes, and is passionate about building long-term, stable solutions. You’ll work closely with the product and delivery teams to ensure system reliability while supporting a broader migration … to modern technologies. Key Responsibilities Analyse, troubleshoot, and resolve bugs in a legacy PHP (5.x/7.x) system. Perform rootcauseanalysis and implement durable fixes for recurring issues. Write, test, and deploy patches with minimal disruption to production systems. Collaborate with product and delivery teams to prioritise bug fixes and maintain feature stability. Write clean, maintainable More ❯
workflow management system. Ensure timely closure of RCC tickets and interventions in line with defined SLAs. (Client Specific) Verify completion of actions and provide feedback to stakeholders. Reporting & Impact Analysis Produce clear and timely reports detailing interventions raised by the RCC, actions taken, and closures achieved. Quantify the impact of RCC interventions, such as response time, resolution time, first … time fix rate, energy savings, improved system performance, or reduced operational risk. Track and communicate trends in recurring issues to support rootcauseanalysis and continuous improvement. Contribute to monthly/quarterly client reports highlighting RCC performance metrics and key insights. Remote Intervention & Coordination Apply remote interventions to correct system inefficiencies. Coordinate with on-site teams and More ❯
We're hiring multiple Senior Business Analysts to support a large-scale technology programme focused on hybrid cloud migration and adoption for a government client. Key Responsibilities: Lead strategic analysis to support business and technical change. Design processes and operating models for hybrid cloud environments. Analyse complex programme, technical, and business challenges; propose practical solutions. Facilitate workshops, stakeholder interviews … and requirements gathering. Produce clear documentation including use cases, process maps, and guardrails. What You'll Bring: 6+ years' experience in Business Analysis. Proficiency in techniques such as PESTLE, rootcauseanalysis, and business process modelling. Strong stakeholder engagement and communication skills. Experience in both business change and technical environments. Relevant qualifications (e.g. CBAP, CCBA, ECBA, PMI More ❯