51 to 73 of 73 Senior Support Engineer Jobs in the UK

Infrastructure Engineer Quant Trading Firm Contract - 6 Months Outside IR35 - 5 days in the office Quant Capital is urgently looking for an Infrastructure Engineer to join our high profile client. Our client is a $500 million strong systematic quant commodity trading fund with excellent recent performance. The role … will involve all aspects of support from desktop to cloud in a trading environment, reporting directly to the Chief Investment Officer and Head of Development. The role needs strong communication skills as this will involve work with the trading business. The environment is that of Facebook or Google, relaxed … are passionate about. Responsibilities: Ensuring seamless operation while setting up a scalable IT platform Managing cloud & on-prem infrastructure Ensuring exceptional front-line user support, with a particular focus on the trading desk Responsibility for incident management Coordinating business continuity planning and testing Infrastructure Engineers MUST have: A BSc More ❯

and staying updated with the latest industry trends and technologies. Bachelor's degree in Computer Science, Information Technology, or a related field. JOB RESPONSIBILITIES: Support highly scalable servers and distributed databases in a production environment. SUMMARY: At Evolve Squads, we create world-changing products using God-given talents. Honored … where you communicate and work directly with the Client; Zero bureaucracy; Growth opportunities and ability to move up within the company. Job Category: Production Support Engineer More ❯

next stage of our journey as we continue to grow. The Opportunity: Flywire is looking for a highly motivated, passionate and talented Sr. Technical Support Engineer I . This individual will be responsible for working directly with customers and various teams on daily support and operations tasks. … of this before applying. Manage and complete tickets received from customers and other departments involving Flywire's various platforms. Work closely with customers on support tasks and provide accurate answers and expectations for various deliverables. Understand various components of our products including how they function together and the workflow … customers. Work hands-on with various web-based products and command-line tools in order to research and provide answers for various research and support issues. Logically assess the issue, propose solutions to customers and work with development on enhancements for the product. Serve as a highly effective mediator More ❯

next stage of our journey as we continue to grow. The Opportunity: Flywire is looking for a highly motivated, passionate and talented Sr. Technical Support Engineer I . This individual will be responsible for working directly with customers and various teams on daily support and operations tasks. … of this before applying. Manage and complete tickets received from customers and other departments involving Flywire's various platforms Work closely with customers on support tasks and provide accurate answers and expectations for various deliverables Understand various components of ours products including how they function together and the workflow … customers Work hands-on with various web-based products and command-line tools in order to research and provide answers for various research and support issues Logically assess the issue, propose solutions to customers and work with development on enhancements for the product Serve as a highly effective mediator More ❯

and smart homes by designing our own hardware, enabling it with software, and integrating it with the cloud. We are seeking a Sr. Network Support Engineer (NSE) to join our team of existing NSEs across the country. NSEs investigate customer and fleet-impacting issues, serve as SMEs for … our product, engineering, marketing, and CX teams, and provide escalation support to senior leadership. NSEs are the first line of support when it comes to identifying issues that can impact the customer experience, and this role will ensure we meet our commitments to customers worldwide. Key job … responsibilities As an NSE, you will: Serve as an expert on networking, fleet monitoring, and customer support practices. Handle complex network issues, serving as the escalation point of contact for business leaders, IT staff, and MSPs. Drive strategy, as defined by your leadership, and model technical troubleshooting methods for More ❯

Scope: Our client, a world leader within medical device sector are currently recruiting for a Senior Support Controls Engineer. This role involves supporting the lens making machinery and controls systems across multiple sites working closely with Machine Operators, Maintenance and IT on a daily basis. May involve limited … expertise to the business, supporting controls related breakdowns, driving continuous improvement initiatives through root cause analysis and assisting in the development of other engineering support departments through coaching, training and mentoring. To assist in the development, implementation, documentation and validation of complex integrated control systems within a highly automated … Assist in the design and implementation of performance monitoring software including OEE, dashboards. Integration of controls system into business systems, including manufacturing execution systems Support and optimise existing control systems. Implement and conduct training programmes for applicable support groups. Ensure the documentation and software control systems are established More ❯

We are partnered with a London based Energy Trading company who are looking for a Front Office Application Support Engineer to join their team. They are a key player in the global transition towards renewables and this role sits in their front office team working across multiple desks More ❯

We are partnered with a London based Energy Trading company who are looking for a Front Office Application Support Engineer to join their team. They are a key player in the global transition towards renewables and this role sits in their front office team working across multiple desks More ❯

My client, a leading electronic trading firm, is seeking an elite application support engineer with very strong coding skills to join their team in London. The successful individual will have strong C++ or Java coding skills with 5+ years of hands-on experience supporting trading applications within a More ❯

My client, a leading electronic trading firm, is seeking an elite application support engineer with very strong coding skills to join their team in London. The successful individual will have strong C++ or Java coding skills with 5+ years of hands-on experience supporting trading applications within a More ❯

by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab. An overview of this role Support Engineering at GitLab isn't just a title - you will be embedded within the Engineering department and will truly operate in an environment where … Support and Engineering meet. You'll interact with customers daily as they encounter the difficult edge cases of running GitLab in complex environments. In the space of a day, you might be doing behind the scenes work of a Linux administrator troubleshooting performance problems by using strace on a … s not all though - you'd equally be invited to contribute to the source code, improve our documentation, and help build out more efficient support processes in our issue tracker. We want to live in a world where everyone can contribute, and as a member of the support More ❯

a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and … environments with mixed applications and protocols Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging) 4+ years of experience as a Support Engineer Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment and data extraction. Excellent written and verbal communication skills Strong … with scripting a plus Experience with MS Server solutions (SCCM, GPO, AD, MSSQL, IIS, Exchange) is a plus. Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after More ❯

a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and … environments with mixed applications and protocols Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging) 4+ years of experience as a Support Engineer Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment and data extraction. Excellent written and verbal communication skills Strong … with scripting a plus Experience with MS Server solutions (SCCM, GPO, AD, MSSQL, IIS, Exchange) is a plus. Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after More ❯

We provide IT Support, Wi-Fi, phone systems, CCTV, networking, in-room TV entertainment/casting solutions and lots more to over 230 hotels across the UK and Ireland. We are looking for a 3rd Line Engineer working 09:00-18:00 weekdays. Your role would include a … mixture of project work and IT Support, and you would need to be experienced in most of these areas: Configuration & Setup of Windows Servers, Active Directory, DHCP and DNS Installing and configuring VMware ESXi and HyperV Deploying and setting up server and network hardware, including firewalls and VLAN's … not a work-from-home role. A typical week might look like this, although obviously it varies with the number of projects or IT support needed: Monday - building a server from the office Tuesday - installing the server and network switches at the hotel and documenting it Wednesday - on the More ❯

We are looking for a candidate with a networking/IT background willing to work as an on-site application engineer. The on-site Engineer participates predominantly in the deployment, maintenance, performance, and monitoring activities. It is a diverse role that also encompasses elements of Infrastructure and application support in close cooperation with the authority's representatives and KTC internal teams. Your responsibilities: Deliver end-to-end support for proprietary applications and COTS components, ensuring seamless functionality and addressing customer needs. Manage and monitor network infrastructure, servers (200+), and systems daily to maintain high availability, security, and … for application monitoring, overall system architecture, backup and roll-back plans, performance tuning, and testing. Build strong customer relationships and foster collaboration with internal support & engineering teams. Your profile: Higher education with IT background (University degree is an asset). At least 5 years of experience in application support. More ❯

in shaping the future of our school. As a busy boarding school on a large site, you will be responsible for providing expert technical support, managing Cloud/IT infrastructure, and driving digital innovation. You will work closely with the IT Operations Manager to ensure seamless operations and enhance More ❯

our core technologies, as well as at least one other technology specialty, and develop expertise in a second area of specialty. Provide advanced technical support to customers via phone, online, chat, and email and use tools and advanced expertise to pull and effectively analyse logs, traces, packet captures, etc. … any delivered resolution. Develop and maintain consistent and exemplary performance on all key performance indicators, modelling a higher-level achievement for level 1 Technical Support Engineers as well as your peers at the same job level. Properly de-escalate customers through expert communication and resource engagement, ensuring that all … from time to time. Have you got what it takes? 5+ years' work experience in a technical customer service role, preferably in a technical support capacity. Minimum of three years of experience working with and advanced knowledge of technologies such as SaaS, telecommunications, contact centre software, networking technologies such More ❯

partnered with a growing business in the Wiltshire area looking to recruit an IT Manager. This role would be suitable for an experienced IT Engineer looking to step-up to become an IT Manager. You will be responsible for managing our client’s IT, and support on the More ❯

multi–functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and … provide technical assistance as needed (often, in high pressure situations). Your Impact Provide post sales technical support, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web Remote support, deployment and knowledge transfer Handle support cases to ensure issues are recorded, tracked, resolved … isolation and root cause analysis skills to diagnose and tackle complicated technical issues Work to reproduce customer issues and qualify critical issues Publish Technical Support Bulletins and other user documentation in the Knowledge Base Build a positive customer experience by working closely with Development, Sales, Quality Assurance, and Marketing More ❯

multi–functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and … provide technical assistance as needed (often, in high pressure situations). Your Impact Provide post sales technical support, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web Remote support, deployment and knowledge transfer Handle support cases to ensure issues are recorded, tracked, resolved … isolation and root cause analysis skills to diagnose and tackle complicated technical issues Work to reproduce customer issues and qualify critical issues Publish Technical Support Bulletins and other user documentation in the Knowledge Base Build a positive customer experience by working closely with Development, Sales, Quality Assurance, and Marketing More ❯

and financial health resources, and our personalized learning opportunities - just to name a few. Job Description Your Career Your Impact Provide post sales technical support, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web Remote support, deployment and knowledge transfer Handle support cases … isolation and root cause analysis skills to diagnose and tackle complicated technical issues Work to reproduce customer issues and qualify critical issues Publish Technical Support Bulletins and other user documentation in the Knowledge Base Build a positive customer experience by working closely with Development, Sales, Quality Assurance, and Marketing … if you do not meet these requirements, we will be unable to proceed with your application. 8+ years of deep technical knowledge and technical support with a strong customer focus or related experience Advanced certifications such as CCIE/JNCIE/CISSP– an advantage Excellent written and spoken communication More ❯

employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Impact Provide designated technical support to customers as outlined by the statement of work and industry best practices Respond to user-reported issues in adherence to established Service Level … JSON, YAML, and Bash - plus 3-5 years of relevant experience with strong communication and customer service skills Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after … them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t More ❯

employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Impact Provide designated technical support to customers as outlined by the statement of work and industry best practices Respond to user-reported issues in adherence to established Service Level … JSON, YAML, and Bash - plus 3-5 years of relevant experience with strong communication and customer service skills Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after … them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t More ❯