101 to 125 of 139 Service Analyst Jobs in the UK

Position Available: Sales & Service Systems Administrator/Analyst Location: West Sussex (Hybrid, 3 days a week in office) Salary: £160 a day Experience needed: We're seeking a detail-driven systems and data specialist with proven experience in reporting, analysis, and CRM/system administration. You'll combine technical expertise in BI tools and CRM systems with the … making. Experience with Power BI, Excel (advanced), Microsoft Dynamics 365, and SQL is highly desirable. About the role: This is a key role at the heart of the Sales & Service function, responsible for managing, analysing, and optimising the data and systems that drive performance. You'll work closely with Sales, Service, Product Support, and wider Business Unit teams … reports (Power BI, SAP BI, Excel) Translate business requirements into analytical solutions and KPI reports Support budgeting and forecasting - templates, data consolidation, finance uploads, and meeting materials Administer Sales & Service tools, including Microsoft Dynamics 365 CRM Collaborate with internal teams and overseas offices to align data and processes Maintain accurate business data, templates, and system records Perform deep-dive More ❯

ideal applicants should be a technically sound individual with the ability to work in high pressure situations teamed with a demonstrable knowledge of the core concepts of a multi-service provider (IaaS, Backups, Storage, Disaster recovery, Networking). Were looking for a candidate who can take ownership of incidents and tasks assigned to their department, while also following up … taking part in troubleshooting conference calls to perform root cause analysis on critical system issues Provision of first and second-line technical support to internal and external customers, maintaining service levels Performing daily health checks of cores service platforms Performing regular maintenance and patching of core service platforms Creating and maintaining technical knowledgebase documentation Required Skills & Qualifications … Full UK Drivers license Troubleshooting skills (Windows/Linux OS, Storage, Backups, Networking) Effective Communication Excellent Customer Service Skills Effective Team Player Attention to Detail Desired Skills & Product Experience Ticket Management to an ITIL Standard Service-Now IaaS VMware Storage SAN, S3, Cloud BaaS VM, File Database, Network Configuration DRaaS Zerto, SRM Networking Cisco/Fortinet Monitoring Office More ❯

Data Modeller with hands on SAS data analysis/data modelling skills and background in financial services or highly regulated industry. Needs proficiency in programming languages (eg SQL, Python, R, SAS, or similar) and data modelling tools (eg ERStudio). More ❯

the daily delivery of functions to the wider business for BDO and our Clients. Working on the IT Client Services team, you will record and resolve support incidents/service requests when received and escalate issues to appropriate teams, whilst ensuring that the BDO IT Client Services team are operating within defined KPI and SLA targets. You will; Provide … customer centred support adhering to BDO Quality and service level agreements. Provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agreed KPI measurements. Ensure troubleshooting steps are followed consulting documentation, knowledge base, various support systems and appropriate websites Ensure regular ticket updates to manage customer expectations Ensure timely … contact for any escalation for users throughout the business and external clients Effective Queue Management and Triage aligned to agreed KPI's. You'll be someone with: Essential: Customer Service Experience via phone call and emails Proven Experience of Incident Management Systems (ServiceNow) Considerable experience in a 1st Line level IT support role Excellent communication skills, both written and More ❯

About the role Are you a tech-savvy problem solver with a passion for providing top-notch customer service? We are looking for IT focused candidates to join our dynamic Hosting team within the Local Government Software Division. As an Application Analyst , you will be joining a tight knit team, delivering high-quality hosting solutions, ensuring service … Collaboration: Collaborate with project management and delivery teams to streamline the onboarding of new customers efficiently. • Build Standard Compliance: Uphold and rigorously maintain system build standards within the environment. • Service Desk Collaboration: Work closely with the service desk team to provide robust support for Idox applications on hosted platforms. • Innovative Solutions Creation: Develop and implement innovative solutions to … enhance the efficiency and proficiency of service provisioning • Information Security: Adherence to Idox policies and protocols to ensure safety of customer and Idox data. • Continuous Learning: Stay abreast of emerging technologies through continuous professional development. To be successful, you should bring: Application Support Experience : minimum 3 years’ experience of supporting client-server back-office and web-based systems (Apache More ❯

We're working with a well respected global business to help them grow their evening IT Service Desk team in Glasgow. This is a great opportunity for someone who enjoys solving tech issues, thrives on providing great service, and wants a clear path to progress within a large IT function. You'll be the first line of support … for You? 25 days holiday + public holidays Matched pension up to 8% 5% shift allowance on top of base salary Supportive and well structured team Career progression senior analyst roles or specialist areas (network, security, etc.) Training and certification support available The Process It's a two stage interview process, one virtual, one in person. They're keen More ❯

today. We partner with technology vendors including HP, Cisco, NetApp, Microsoft and VMWare to deliver market leading technology solutions which enable organisations to increase their business efficiency, improve customer service and reduce business costs. What you'll be doing: Our Service Desk Analysts are part of a skilled team that work closely with our customers to ensure their … your aspirations are to move into management, get out into the field or move into more technical roles we want to help you get there. We've got former Service Desk colleagues in our Professional Services, ISP, Cloud & Endpoint and even our Sales teams! You put the customer first. We need people that will call when they say they … days annual leave + bank holidays Active workplace committees (Social/Wellness) Sounds like you? If you share our values and our enthusiasm for delivering a world class service, you will find a home at here at Modern. Or if you’re still not convinced, drop us a line at (email address removed) – we’ll arrange an informal chat More ❯

Were looking for a Helpdesk Analyst local to Chorley with a keen aptitude for troubleshooting and customer serviceto join our Client'sLancashire based technology team. This is anentry level position that focuses on providing technical support to customers using their helpdesk ticketing tool and resolving or escalating issues where needed. This can be offered on ahybrid office/home … of software updates Issue logging Use a ticketing system to document all technical issues reported by users, ensuring accurate records of the problem, actions taken, and final resolutions Customer Service and Communication Respond promptly to queries: Address customer concerns via email and phone, maintaining a courteous and helpful attitude Educate users: Assist users in understanding how to avoid future … problems by providing guidance and education on using systems properly. What we're looking for? 1 year + experience in Application/Tech support or other Customer Service support role Great customer skills and good all round IT troubleshooting skills. Ability to multitask and prioritise workload Confident, friendly and outgoing, always happy to role your sleeves up and go More ❯

Role Summary The role of a Customer Support Analyst is varied. It includes the day-to-day management and resolution of support calls, being involved in customer implementation work and supporting other internal business departments as required. Main Job Tasks and Responsibilities Respond to and follow up customer support calls (1st, 2nd and 3rd line support) Identify, diagnose and More ❯

Role Summary The role of a Customer Support Analyst is varied. It includes the day-to-day management and resolution of support calls, being involved in customer implementation work and supporting other internal business departments as required. Main Job Tasks and Responsibilities Respond to and follow up customer support calls (1st, 2nd and 3rd line support) Identify, diagnose and More ❯

1st Line Support Analyst - Managed Services Windows, O365, Active Directory, Group Policy, DNS, Sharepoint, Networking. My client proudly holds a place among the top 10 Managed Service Providers globally. With a legacy dating back to 2001, they have consistently delivered premium managed IT services, establishing themselves as a key IT partner for businesses across diverse industries. My client … has an immediate requirement for a proven 1st Line Support Analyst coming from a MSP background. As a 1st line Support Analyst, you will be an integral part of a dynamic Service Delivery Team, acting as the first point of contact for client IT requests and issues. The 1st Line Support Analyst will have a solid … home) after successful probation. This is a great opportunity to work for a proven, growing and well respected MSP. Great opportunities for technical and career development. 1st Line Support Analyst - Managed Services Windows, O365, Active Directory, Group Policy, DNS, Sharepoint, Networking. Windows, O365, Active Directory, Group Policy, DNS, Sharepoint, Networking. Windows, O365, Active Directory, Group Policy, DNS, Sharepoint, Networking. More ❯

Position: Junior Technical Services Analyst Reporting to: Technical Services Lead Office Location: London Reed & Mackay leads the global travel and event management arena with extraordinary service and proprietary, client-led technology. Ranked first in the Sunday Times International Fast Track 2020, we are a business that is always looking forwards, while ensuring that we're everything that our … 1500+ people and we have 27 global sites across UK, Europe, AAC and the US with Head Office being in London along with several client sites. Alongside the extraordinary service provided to our clients, Reed & Mackay uses technology as a key differentiator in the corporate travel industry by capitalising on our in-house developed applications. This is an exciting … of R&M by providing outstanding IT support to all staff across all sites and locations. KEY RESPONSIBILITIES: Ensure that all IT Support queries are logged in the IT Service Management tool, and they are prioritised, assigned and resolved according to the agreed SLA. Provide first line IT support to R&M staff. Work to ITIL and industry standards More ❯

you thrive in a fast-paced environment where every day brings new challenges? If so, we have the perfect opportunity for you! The role Efficiently log IT incidents and service requests using our ticket system. Manage calls to the highest quality standard, including using a standard greeting, correct triage of calls, and explaining next steps when necessary. Perform remote More ❯

This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call centre … environment. However, candidates with a passion for IT, along with a good level of customer service experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be fluent in Polish and English speaking, with strong all-round communication skills. If you are a charismatic Polish and English-speaking person, looking More ❯

This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call centre … environment. However, candidates with a passion for IT, along with a good level of customer service experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be fluent in Romanian and English speaking, with strong all-round communication skills. If you are a charismatic Romanian and English-speaking person, looking More ❯

This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call centre … environment. However, candidates with a passion for IT, along with a good level of customer service experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be fluent in Polish and English speaking, with strong all-round communication skills. If you are a charismatic Polish and English-speaking person, looking More ❯

This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call centre … environment. However, candidates with a passion for IT, along with a good level of customer service experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be fluent in Romanian and English speaking, with strong all-round communication skills. If you are a charismatic Romanian and English-speaking person, looking More ❯

This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call centre … environment. However, candidates with a passion for IT, along with a good level of customer service experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be fluent in Polish and English speaking, with strong all-round communication skills. If you are a charismatic Polish and English-speaking person, looking More ❯

This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call centre … environment. However, candidates with a passion for IT, along with a good level of customer service experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be fluent in Romanian and English speaking, with strong all-round communication skills. If you are a charismatic Romanian and English-speaking person, looking More ❯

Role Title: Threat Intelligence Business Analyst (Financial Services) Start Date: September End Date: 31st Mar 2026 Rate: £(Apply online only) per day Location: South of Manchester - x3 days onsite per week ***Candidate MUST be a Threat Intelligence specialist - not a generalist BA*** Or submission will not be considered. The Threat Intelligence Business Analyst plays a critical role in … identifying and translating business problems and intelligence requirements into actionable solutions that support the strategic objectives of the Chief Security Office (CSO). The analyst acts as a bridge between business stakeholders, intelligence analysts, and technical teams, ensuring that solutions are viable, scalable, and embedded effectively across the organisation. Key Accountabilities Identify and analyse business problems and intelligence requirements … to ensure analytical workflows meet business needs Champion a collaborative environment that promotes holistic intelligence analysis and cross-team integration Person Specification The ideal candidate is a business-focused analyst with strong communication and problem-solving skills, capable of navigating complex stakeholder environments and translating intelligence needs into structured solutions. Essential Skills/Basic Qualifications: Proven experience in business More ❯

Business Analyst - Custody and Execution Services - 12 month FTC page is loaded Business Analyst - Custody and Execution Services - 12 month FTC Apply locations London time type Full time posted on Posted 12 Days Ago job requisition id JR6822 LGT Wealth Management UK LLP is a UK-based partnership, wholly owned by the private banking group LGT, which is … is based in London however we have a presence in Edinburgh, Jersey, Leeds, Birmingham, Bristol and Manchester. The plan was simple: put our clients first by providing a transparent service, designed around what is right for each of them. By drawing together in-depth knowledge and experience from across the industry, we provide a flexible, bespoke service adapted … and their Clients. It is made up of several functions - Dealing, Settlements,Transfers and ISA Aministration, Treasury, Corporate Actions and Tax and Operations Control. Brief Role Objective: The Business Analyst will work with the Custody Services Support Manager and the Custody and Execution Services business teams to drive technological, regulatory and business improvements across the department. The focus will More ❯

Business Analyst - Custody and Execution Services - 12 month FTC London (GB) LGT Wealth Management UK LLP is a UK-based partnership, wholly owned by the private banking group LGT, which is in turn owned by the Princely Family of Liechtenstein. When we set up LGT Wealth Management in 2008, our aim was to offer a fresh approach to wealth … office is based in London however we have a presence in Edinburgh, Jersey, Leeds, Birmingham and Bristol. The plan was simple: put our clients first by providing a transparent service, designed around what is right for each of them. By drawing together in-depth knowledge and experience from across the industry, we provide a flexible, bespoke service adapted … and their Clients. It is made up of several functions - Dealing, Settlements,Transfers and ISA Aministration, Treasury, Corporate Actions and Tax and Operations Control. Brief Role Objective: The Business Analyst will work with the Custody Services Support Manager and the Custody and Execution Services business teams to drive technological, regulatory and business improvements across the department. The focus will More ❯

Technical Business Analyst | London Markets Insurance | Financial Services | Home based with some adhoc travel | £600-£650/day (Inside IR35) | Initial 6 month contract | Application Integration | Data Migration | Infrastructure Estates | Our Speciality Insurance client is seeking a Technical Process Business Analyst with experience in Financial Services (London Market/Speciality Insurance experience is a bonus) to work on … an application integration project. Key Essential Skills & Experience: Extensive experience within Insurance/Brokering sectors Agile and Waterfall methodology proficiency Experience in producing process models Service Integration Data Migration Strong analytical and problem solving skills Stakeholder Management Excellent communication skills Location: Predominantly remote role with some adhoc travel to offices when required Contract Length: Initial 6 months with view More ❯

Technical Business Analyst | London Markets Insurance | Financial Services | Home based with some adhoc travel | £600-£650/day (Inside IR35) | Initial 6 month contract | Application Integration | Data Migration | Infrastructure Estates | Our Speciality Insurance client is seeking a Technical Process Business Analyst with experience in Financial Services (London Market/Speciality Insurance experience is a bonus) to work on … an application integration project. Key Essential Skills & Experience: Extensive experience within Insurance/Brokering sectors Agile and Waterfall methodology proficiency Experience in producing process models Service Integration Data Migration Strong analytical and problem solving skills Stakeholder Management Excellent communication skills Location: Predominantly remote role with some adhoc travel to offices when required Contract Length: Initial 6 months with view More ❯

effectively. Support UAT planning and execution, ensuring solutions meet business needs. Contribute to process improvement and change adoption initiatives. The skills you'll need: Proven experience as a Business Analyst, ideally within financial services. Strong requirements gathering, process mapping, and documentation skills. Experience working on large-scale transformation or regulatory programmes. Ability to engage and influence stakeholders at all More ❯