101 to 125 of 138 Service Analyst Jobs in the UK

Place to Work-Certified , based on outstanding feedback, with 91% of our team endorsing Radar Healthcare as a great place to work. The Opportunity Radar Healthcare's new Support Analyst We're seeking a motivated individual who enjoys learning and problem-solving to join our Support Team as a 1st Line Support Analyst . As the first point … environment. Please note that shifts will cover hours between 8am and 6pm (35 hours/week). What you'll be doing to make a difference: Providing excellent customer service with clear communication and empathy. Logging and responding to support queries within SLA guidelines. Investigating and resolving issues. Escalating tickets to higher support levels as necessary. Collaborating with internal … Healthcare through ongoing training. Your journey so far Recent graduate with a related degree (e.g., Computer Science, Engineering) OR 1-2 years of experience in technical support or customer service, preferably in SaaS or software. Excellent communication skills. Strong analytical and problem-solving abilities, with a desire to learn. Ability to work collaboratively and independently in a remote, fast More ❯

their business and their solutions/configuration. Provides technical support to assigned clients and their respective Business Account/Relationship Managers, including: ensuring the client is serviced as per Service Level Agreement in all respects and to serve as a single point of governance and technical escalation; identifying revenue generating opportunities, documenting requirements and proposing solutions that maximize Global … technical specifications and learns how to present them internally and externally while securing requirement sign-off. Gains and maintains knowledge of how to identify critical business impact issues from Service Desk. Assists with documents and maintenance to the clients' system environments by keeping records of client functionality, environment, and client specific documentation while providing to more senior levels for … review and feedback. Participates in release management between Service Desk, Compliance and Project as well as client activities such as Payment Card Industry audits and internal projects, ensuring that code release doesn't negatively impact client operations. Takes part in execution of simple project/development work plans and learns to revise them as appropriate to meet changing needs More ❯

development, testing,maintenance, deployment and support of the Integration Engine interfaces across the Enterprise as well as supporting Epic Bridges interfaces across both Trusts. The incumbent will manage Interfaces service desk tickets in accordance with trust SLAs and handling of Epic Bridges Error triaging. This involves collaborating with relevant ITCS teams and assisting in clearing Bridges error work queues. … 2021. The two Trusts share a Chief Digital Information Officer (CDIO) and a vision for digital services that are lean and agile, that maximise the benefits of a shared service operating model, and deliver the digital ambition for both Trusts. This ambition is supported by a forward-looking and strategic approach, and significant investment in a new Electronic Health … Bridges Interfaces Triaging Epic Bridges errors, assigning to relevant error work queues, prepare error resolution plans Assisting Epic/Application teams with the resolution of errors Triaging and addressing Service Desk Interface related tickets, ensuring timely resolutionwithin the defined SLA Monitoring the TIE error alerts and resolving, escalating issues Making sure that the Interface design documents are up to More ❯

science techniques such as investigative data linking, social network analysis, statistics, machine learning and large language models. About the role: We are seeking a dynamic and experienced Senior Fraud Analyst to join our team. In this role, you will work closely with financial services clients to identify and analyse emerging fraud trends, develop, and implement effective fraud detection strategies … being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at More ❯

Infrastructure Services Analyst - 1 Year FTC - London City International Law firm - Hybrid 3 and 2- c60k + Exc Bens Highly experienced Infrastructure Services Analyst required for this renowned City Law firm, where you will need a broad range of IT skills and Knowledge, with a strong awareness of best practice techniques. Essential expertise and experience required includes , Cloud More ❯

Job Title: Business Analyst/Project Manager (Banking and Finance) Location : Knutsford/Northampton/London Type of role : Permanent Get The Future You Want! Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues More ❯

mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview This is an analyst position within the MAC Documentation Operations Unit. Ensuring that assigned day to day activities for the processing of trading legal agreements are completed in a timely manner with a More ❯

A dynamic Service Delivery Analyst is now sought by one of the UKs leading technology services companies. This role is a remote based role. The role is to join this flourishing organisation that are looking to expand their Customer Experience Team. This role would be great for anyone that has hands on experience working in a SOC and … enjoys engaging with clients and customers. This opportunity will suit a current level 1 or Level 2 SOC Analyst who is keen to progress their career into a customer facing, Service Delivery/Customer Experience role. Key responsibilities of the Service Delivery Analyst To operate as the serve as the technical liaison between customers and internal … service teams Act as a point of escalation for incident resolution Building and maintaining strong customer relationships Presenting concise and informative monthly service data. Act as the conduit between clients and internal teams Ensuring seamless service operations Essential experience of Service Delivery Analyst Previous Security Operation Centre/SOC experience Knowledge of SOC tooling, SIEM More ❯

Job Title: Service Desk Analyst Location: Peterborough (Hybrid - office based for initial training) Contract: 6-month contract (likely to extend) Rate: £19.87 per hour (Umbrella) - paid weekly Hours: 37.5 hours per week Shifts: Late evening/night shifts on rotation: 13:00-21:30 and 15:30-00:00 (including weekend work on a rota) Start: ASAP Are … you an experienced IT support professional looking for a hands-on role working late shifts? We're recruiting for a Service Desk Analyst to join a busy and growing IT team based in Peterborough. This hybrid role offers a great opportunity to build your technical skills in a fast-paced environment, supporting users internationally. What You'll Be … Doing: Providing 1st and 2nd line technical support to internal users across various regions Handling and resolving a wide range of IT issues through the service desk platform Building, imaging, and deploying desktops as part of project rollouts Ensuring timely and professional responses to incidents and requests Supporting both Windows and Google Workspace environments Following established procedures and escalating More ❯

2X Service Desk Analyst (Weekend Shift Work) £(phone number removed) per annum On-site - Slough An established organisation is looking to recruit 2X Service Desk Analyst, to provide 1st/2nd line support at each of their sites in Berkshire. Due to weekend teaching, these roles include both Saturday/Sunday shifts, and 3 mid-week … Diagnose and resolve hardware, software, and network issues; escalate as needed to second-line or third-party support. Act as an escalation point for complex or unresolved incidents and service requests. Support problem management by identifying and documenting root causes and workarounds. Offer technical guidance and training to users, and maintain support documentation (FAQs, manuals). Monitor IT systems … and service performance using dashboards and monitoring tools. Install, configure, and update IT hardware and software per university standards. Collaborate with DTS and project teams to share knowledge and support service improvements. Draft user communications and assist with induction sessions and student onboarding. Participate in IT projects, testing, and process improvements. Maintain professionalism and up-to-date technical More ❯

About The Role HomeServe are currently recruiting for a Systems Configuration Analyst to join the Operations Team in Nottingham. The ideal candidate will be a data driven, highly numerate self starter who is not afraid to challenge the status quo. We work in a hybrid way with a requirement to travel into the Nottingham office 2 times per week … Centre departments, the department works to ensure smooth short term and long-term operational performance, clear and accurate information and guidance to decision making PRINCIPAL ACCOUNTABILITIES: The Systems Configuration Analyst is responsible for the system configuration of the HomeServe field deployment system and associated programmes.Reporting to the Systems Configuration Manager the analyst will ensure the configuration settings are …/Central Operations planning and deployment strategy, paying particular attention to Customer Experience and Engineer Optimisation. Working closely with the Field/Central Operations Leadership team the Systems Configuration Analyst is responsible for all aspects linked to the output of Service Bench/Click performance providing insight and recommendations for the system to add value to the Customer More ❯

relating to anything from core business applications, infrastructure, and any associated data services. You’ll be the key point of contact for escalations related to incidents logged via the service desk, suppliers, and any system alerts. You won’t need to resolve the tickets technically yourself. Rather, you will liaise with the 3rd party service providers to ensure More ❯

Data Insight Analyst (HR Shared Services) at Reach PLC Reach is seeking a detail-oriented professional with a strong analytical mindset to join their team as a Data and Insight Analyst. This is a fully remote position, and qualified candidates who meet the job requirements are encouraged to apply. About the Company We are Reach Plc, you might not … the largest commercial publisher in the UK. At Reach, not only will you feel better understood, you will also feel you understand other people better too. Position: Data Insight Analyst Salary: £40,000 a year Job Type: Full Time Location: Remote, UK About the Role Are you passionate about data? Bring your detail-oriented and analytical skills to our … team, ideally with experience in a similar HR or HR shared services environment. Reach's HR Shared Services function is excited to welcome a People Data & Insight Analyst to our dynamic People Data & Analytics team. In this pivotal role, you will empower data-driven decision-making by crafting insightful Tableau dashboards, analysis presentations, and other data analysis pieces that More ❯

Insight Investment is looking for an Application Infrastructure Services Analyst to join the team in Manchester. The Application Infrastructure Services Analyst will support core application infrastructure and batch operations. You will become a point of contact with regards to all scheduled processing (both in production and test environments) including intra-day and overnight batches, messaging to third parties More ❯

Service Desk Analyst – IT Consultancy – £14-16 per hour Inside IR35 – Fully Onsite Overview: I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail, healthcare, and manufacturing. The team thrives on solving complex business challenges using modern technologies and are now looking to … expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident in the service Work within established policies and procedures to ensure high standards and compliance Seek opportunities to enhance the customer experience by identifying improvements to More ❯

systems are trusted by hundreds of health and social care organisations, our work impacts millions of lives every day. What we do matters. What will I be doing? Our Service Desk team directly supports our customers with the product suite we provide and are responsible for analysing, triaging and where possible resolving issues they face. Service Desk Analysts … utilise a unique blend of technical and customer facing abilities and we will focus on building both skillsets in the successful candidates. In this role, internally knownas an Associate Service Desk Analyst , you will be placed on a structured 2-year training programme that includes: Developing soft skills. Expanding your technical ability. Teaching you the intricacies of our More ❯

Service Desk Analyst – IT Consultancy – £14-16 per hour Inside IR35 – Fully Onsite Overview: I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail, healthcare, and manufacturing. The team thrives on solving complex business challenges using modern technologies and are now looking to … expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident in the service Work within established policies and procedures to ensure high standards and compliance Seek opportunities to enhance the customer experience by identifying improvements to More ❯

Service Desk Analyst Rate - £14.80 (an hour) Duration - 3 Months initially Location - Manchester (Hybrid) Ir35 - Inside (Must use an umbrella company) The Role As a Service Desk Analyst, you will be handling your own queue of customer calls and tickets. With guidance and support from the rest of the team, you will be making decisions about … decisions and behaviours. What are the 3 most important things that you will be and looking for on a CV/shortlisting on: Previous relevant work experience as a Service Desk Analyst. Customer Service Techniques: Techniques for identifying, gathering and validating customer needs in the delivery of IT services. Teamwork: collaborating as part of a group to achieve More ❯

Service Desk Analyst (Spanish speaking) – IT Consultancy – £16-18 per hour Inside IR35 – Fully Onsite Overview: I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail, healthcare, and manufacturing. The team thrives on solving complex business challenges using modern technologies and are now … looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident in the service Work within established policies and procedures to ensure high standards and compliance Seek opportunities to enhance the customer experience by identifying More ❯

Service Desk Analyst (Spanish speaking) - IT Consultancy - £16-18 per hour Inside IR35 - Fully Onsite Overview: I'm currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail, healthcare, and manufacturing. The team thrives on solving complex business challenges using modern technologies and are now … looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident in the service Work within established policies and procedures to ensure high standards and compliance Seek opportunities to enhance the customer experience by identifying More ❯

Vacancy for Digital Services Performance Analyst at The National Archives 26 March 2022 Richmond upon Thames, London Full-Time Summary We are transforming our digital services at The National Archives. As part of the Digital Services department, you will work with all available digital data and, using your analytical skills, generate clear, actionable insights to help develop our business … assisting others in understanding the next steps. You will support product teams, especially user researchers, to combine the 'what' and 'why' of user behaviour, as well as product and service managers, to identify 'what good looks like' and develop hypotheses. You'll be a clear and confident communicator, able to share information across the organisation, train others, and enable More ❯

Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Assoc Client Services Analyst - 12 months FTC (Maternity Cover) Location: Uxbridge, Greater London, GB, UB11 1ET Company: Hasbro At Hasbro, our mission is to entertain and connect generations of fans through the wonder … Responsibility for Desktop support functions to the 1500 EMEA business users, dispersed geographically over some 32 locations. Support all office users in EMEA regardless of location by working on Service Now tickets assigned to EU Client Computing. Utilise support tools and automation methods to rapidly deploy, manage and support Client systems. Provide support to 1st and 2nd level support … daily IT operations to understand priorities and raise issues. Build, review, and update documentation as required. Assist with ad-hoc business events and special requirements. Assist the Vendor Management Analyst in the transition of major maintenance, services, and support contracts across the region. Qualifications: Previous experience in an IT support role, ideally within a large, geographically dispersed organization. Outstanding More ❯

We are currently seeking a Client Services & Reporting Analyst to join us in Jersey. About us Accuro is an award-winning, independent, trust and private office company with offices in Jersey, London, Geneva and Mauritius. We have 180+ employees and pride ourselves on being a progressive force for good for our clients, our staff and our industry. About the … role The Client Services & Reporting Analyst will primarily support the team for an UHNW client by managing, analysing and reporting on client data as part of the monthly budgeting process, financial records, and carry out general trust administration tasks as and when required. The ideal candidate will work independently and collaboratively with the Associate Director, the client's private More ❯

Working on Norfolk Constabulary and Suffolk Constabulary's busy ICT Service desk. Taking telephone calls, live chats and dealing with in coming self-service portal requests. We are looking for a motivated individual driven to take a large number of calls/chats and in-between actively deal with Self Service Portal requests. Working on a rota … no weekends or B/H. Office based for 3 months initially, review will be had before hybrid working, after the first 3 months. 3 years experience within ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst More ❯

Working on Norfolk Constabulary and Suffolk Constabulary's busy ICT Service desk. Taking telephone calls, live chats and dealing with in coming self-service portal requests. We are looking for a motivated individual driven to take a large number of calls/chats and in-between actively deal with Self Service Portal requests. Working on a rota … no weekends or B/H. Office based for 3 months initially, review will be had before hybrid working, after the first 3 months. 3 years experience within ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst More ❯