76 to 100 of 131 Service Design Jobs in the UK

presentations, and proposals. Collaborate as part of cross‐functional delivery teams to address client needs, supporting colleagues at all levels. Participate in the design, facilitation, and documentation of workshops. Contribute to project tasks such as requirements gathering, data analysis, process mapping, synthesis, and solution design. Support the maintenance … Target Operating Models (training provided). Basic understanding of business process mapping and requirements gathering. Skills including problem solving, research, analysis, and solution design are all considered relevant and transferable. Interest in service‐design methodologies, digital transformation, AI solutions, technology adoption, and change management. Strong written ...

join our Asset Lifecycle Management (ALM) team. In this role, you will be responsible for the detailed assessment of customer requirements, development of service design, and complex cost calculations for hardware asset management and workplace Information Technology (IT) solutions. You will join a high-impact Commercial Team dedicated … driving innovation and shaping the future of our clients' success through transformative IT service solutions. What You’ll Do In this role, you will: Lead Solution Design: Develop innovative, cost-efficient, end-to-end service designs—including technical and commercial frameworks—with a focus on Device ...

capture edge cases, business rules, dependencies, and cross-system impacts. Ensure stories are sprint ready and understood by development teams. Process Mapping & Product Design Map current-state and future-state processes using BPMN, Visio, or Miro. Identify process simplification areas to complement automation design. Collaborate with UX/Service Design teams (if applicable) to ensure optimal user and customer experience. Work with developers to align solution design with functional intent. Delivery Support & Sprint Collaboration Participate in Agile ceremonies: backlog refinement, sprint planning, daily stand-ups, reviews, retros. Provide clarifications to developers and testers throughout the sprint. ...

making through insight‐led recommendations. Mentor and support colleagues, fostering a collaborative and inclusive team environment. Lead workstreams across transformation programmes, from discovery and design through to implementation support. Engage with stakeholders to understand needs, surface opportunities, and co‐create solutions that are practical and value‐driven. Design and facilitate workshops that create psychological safety and enable inclusive participation. Guide requirements gathering, analysis, process mapping, and solution design; ensure outputs are clear, accurate, and actionable. Support opportunity shaping, proposal development, and client presentations. Participate in knowledge‐sharing and thought leadership (internally and externally). Help build ...

analytics. You will collaborate with traders, analysts, data scientists, engineers, and product teams to understand business workflows, simplify complex data processes, and guide the design of scalable data solutions. You will represent ADW to users and leadership, ensuring products deliver clear value and align with bps broader digital strategy. … trading ecosystem. Support key technology decisions with a focus on reusability, enterprise scalability, and long-term sustainability. Use your understanding of Software Development, DevOps, service design, and security considerations to support product delivery. Agile & Transformational Leadership Drive planning, delivery, and continuous improvement within cross-functional engineering squads. Mentor ...

TPAM Lead to oversee the full lifecycle of performance and availability data, collaborating with key stakeholders including data scientists, data architects, system and service owners, product owners, and commercial partners. As a Senior Technology and Availability Analyst, you will play a pivotal role in ensuring that Digital Services supports … technical audiences. Build a deep understanding of available data, how it is used, and opportunities to extend its value, working collaboratively with Service Design and Architecture to ensure services have accurate technology performance and availability data down to asset level. Perform scheduled and ad-hoc trend, performance ...

TPAM Lead to oversee the full lifecycle of performance and availability data, collaborating with key stakeholders including data scientists, data architects, system and service owners, product owners, and commercial partners. As a Senior Technology and Availability Analyst, you will play a pivotal role in ensuring that Digital Services supports … technical audiences. Build a deep understanding of available data, how it is used, and opportunities to extend its value, working collaboratively with Service Design and Architecture to ensure services have accurate technology performance and availability data down to asset level. Perform scheduled and ad-hoc trend, performance ...

TPAM Lead to oversee the full lifecycle of performance and availability data, collaborating with key stakeholders including data scientists, data architects, system and service owners, product owners, and commercial partners. As a Senior Technology and Availability Analyst, you will play a pivotal role in ensuring that Digital Services supports … technical audiences. Build a deep understanding of available data, how it is used, and opportunities to extend its value, working collaboratively with Service Design and Architecture to ensure services have accurate technology performance and availability data down to asset level. Perform scheduled and ad-hoc trend, performance ...

postholder will be responsible for leading the implementation, development and management of new deployment methodologies and technologies that will enhance the End User Compute service provision, capabilities and support mechanisms. They will be a technical specialist in cloud MDM/MAM technologies and provide technical design and architecture … deployments, patch management, software distribution and policy configurations in a networked desktop environment and/or mobile deployment. - Experience of End User Compute service design, testing, operational delivery and service monitoring. - Demonstrable experience in at least three of the following areas: Cloud Mobile Device Management technologies, e.g. ...

drive operational efficiencies and lead other Business Analysts? Would you like to supercharge your career by working on an entire transformation programme from service design to digital transformation? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Senior Business Analyst to lead … then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation continually looking to provide a better service to customers. Informed Recruitment Limited acts as an Employment Business in respect to this vacancy as defined by the Employment Agencies Act. ...

summary This post is Fixed term/Secondment until Until 01/12/2027 to meet the needs of the service This role is to support the implementation of a new Blood Establishment Computer System (BECS), within the Welsh Blood Service division of the Trust. Passionate about … centre to extend and enhance specialist cancer treatment along with delivery of cancer care closer to home at regional sites. For the Welsh Blood Service, we are transforming blood and transplant services, improving current capabilities alongside developing new services including plasma for medicines. An ambitious digital strategy underpins this ...

more information about our recruitment process click here Directorate/Department Overview The Customer Experience team creates user-focused experiences by combining product ownership, design thinking, and business insight. We're responsible for shaping the experience across all customer groups—members, employer providers, and distribution partners—through various channels.We … data guides our decisions and solution design.Product owners lead teams in our B2B and B2C domains, prioritising features and owning the product roadmap. Our service design team focus on end-to-end journeys and service interaction contributing to a cohesive experience. UX/UI designers turn insights ...

Business Analyst with the ability to drive operational efficiencies? Would you like to supercharge your career by working on an entire transformation programme from service design to digital transformation? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Analyst to lead … then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation continually looking to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. ...

Business Analyst with the ability to drive operational efficiencies? Would you like to supercharge your career by working on an entire transformation programme from service design to digital transformation? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Analyst to lead … then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation continually looking to provide a better service to customers. Informed Recruitment Limited acts as an Employment Business in respect to this vacancy as defined by the Employment Agencies Act. ...

join its Network and Telecoms Team. This is a strategic and hands-on role, ideal for someone with deep expertise in enterprise network design and infrastructure architecture. You’ll play a key role in shaping the organisation’s network infrastructure strategy, ensuring resilience, scalability, and alignment with operational … clinical needs. Key Responsibilities: Collaborate with senior IT leaders to deliver a robust and future-ready network platform. Define and document infrastructure strategies and service relationships. Lead infrastructure projects and vendor engagements. Ensure network availability, security, and performance across multiple sites. Provide 24/7 support coverage and troubleshoot ...

delivering AI powered products that streamline workflows and improve client outcomes. This is a hands on role that blends product ownership, business analysis, service design and Agile delivery.Rather than simply supporting existing systems, you will be involved in end to end product development by identifying opportunities, refining requirements ...

delivering AI powered products that streamline workflows and improve client outcomes. This is a hands on role that blends product ownership, business analysis, service design and Agile delivery.Rather than simply supporting existing systems, you will be involved in end to end product development by identifying opportunities, refining requirements ...

delivering AI powered products that streamline workflows and improve client outcomes. This is a hands on role that blends product ownership, business analysis, service design and Agile delivery.Rather than simply supporting existing systems, you will be involved in end to end product development by identifying opportunities, refining requirements ...

shape the roadmap What Were Looking For Experience in a hybrid role such as Product Analyst/Business Analyst/Product Owner/Service Designer Strong discovery and structured problem-solving skills Confident writing requirements for technical and non-technical audiences Comfortable working in agile delivery environments Experience working ...

Data, Analytics and AI Automation Buckinghamshire Council is driving forward a major transformation in how data, analytics and AI shape decision-making and service design across the organisation. To lead this ambitious agenda, we are seeking a highly experienced Head of Data, Analytics & AI Automationa senior leader with … day. The IT Department is essential in providing dependable Digital and IT services to both employees and residents. This position reports directly to the Service Director of IT. As a service, we prioritise innovation, collaboration, and ongoing improvement, and are committed to fostering a workplace environment where ...

shape improvement activity that enhances how services operate. In addition to programme oversight, you will play a key role in Barnet's DDaT Enablement Service-offering expert digital consultancy, prioritising and allocating work, and providing guidance to services as they procure and implement digital solutions. You will … practice. A crucial part of your work will also involve promoting and embedding a userfocused, digitalfirst mindset across the organisation. You will champion highquality service design, accessibility, iteration and inclusive digital practices. As this is a newly created role, you will have significant scope to shape the remit ...

Store) Select and govern integration patterns (RESTful APIs, webhooks, event-driven) based on business and non-functional requirements (NFRs) Establish governance and standards for service design, versioning and API lifecycle Your Responsibilities Systems Integration & Interoperability Architect integrations between ArcGIS and platforms such as SAP (ERP/EAM), Salesforce … Design and oversee bi-directional data flows (feature services, map/geoprocessing services, geo-event streams, ETL pipelines) with robust retry, idempotency, and error handling Implement identity federation (SAML/OAuth2/OpenID Connect, SCIM), role-based access control, and service security Utility Network (Preferred) Guide ArcGIS Utility ...

fastest‐growing business areas, we support government, defence and healthcare clients as they navigate complex digital transformation journeys. We’re looking for a Service Designer to join our team — someone who’s motivated by meaningful work, thrives in collaborative environments, and wants to create services that are simpler, clearer … faster for citizens and businesses alike. Why this role matters? As a Service Designer at Cognizant, you’ll take an end‐to‐end view of how services work today — and how they should work tomorrow. You’ll identify gaps, opportunities and friction points across all touchpoints, whether digital ...

compute, storage, and network resources across on premise and hybrid VMware environments. Key Duties: Own and execute the ITIL Capacity Management process, including Business, Service, and Component Capacity Management. Develop and maintain capacity plans, forecasts, and models for VMware environments. Ensure infrastructure capacity supports agreed SLAs Identify capacity risks … Defence Strong experience managing capacity Experience with capacity and monitoring tools (e.g., vRealize Operations or similar Strong understanding of ITIL 4 practices and service lifecycle concepts Experience working with Change, Incident, Problem, and Service Design processes ...

monthly NHS App research report. You will own and manage the user research panel, including refresh activity and strategies to improve engagement. You will design and execute engagement approaches for priority audiences, including seldom heard users and those with accessibility needs. You will plan and support user research activities … will continuously improve ResearchOps processes and lead a ResearchOps Analyst. Key Skills - Research Ops Lead Strong experience in research operations within digital or service design environments. Proven ability to support multiple delivery teams with user research activity. Experience managing research panels and research governance. Strong communication, organisation ...