76 to 100 of 491 Service Design Jobs in the UK

Senior User Researcher

Location
United Kingdom
change, and to value each other. We work with a broad range of clients, some of whom are completely new to user-centred design (UCD). This means you’ll also play a key role in championing our UCD approach. The role may also involve: Leading and directing projects … discuss its wider implications, and learn about methods. You’ll also broaden your skills by working closely with members of our Digital teams, including service and interaction designers, and developers. All of our user researchers are supported by more senior members of the user research team. They look after ...

Designer

Location
England, United Kingdom
login/join with: Made Tech wants to positively impact the country's future by using technology to improve society. We believe being design-led can create positive outcomes in the public sector through critical services enabled by technology. We’ve built a community of designers and researchers … support the public sector's growing demand for a design-led approach to service delivery. Designers are experienced practitioners who collaborate with others to tackle challenges faced by people and society. They work within a team to design and deliver public services. They do this by influencing ...

IT Service Architect 328261

Location
United Kingdom
what you’ll be getting up to on a day to day basis At Littlefish Group,we’re looking for a commercially minded Service Architect who can shape, influence and win complex managed service opportunities. This is a role for someone who thrives at the intersection of technology … customer engagement and business growth. You’ll work alongside our Operational, Commercial, Business Development, and Account Management teams to understand customer challenges, design compelling service-led solutions and play a pivotal role in securing new business and mai maintaini ng strategic customer relationships. You’ll be trusted ...

2027 IT Service Operations - Service Design & Operational Readiness Graduate

Location
Dartford, England, United Kingdom
role: acts as the critical gatekeeper between software development and live production. This role ensures that when a project team builds a new digital service or makes a major upgrade, it doesn't break existing infrastructure and is actually supportable on day one. The core purpose is to translate … acts as the critical gatekeeper between software development and live production. This role ensures that when a project team builds a new digital service or makes a major upgrade, it doesn't break existing infrastructure and is actually supportable on day one. The core purpose is to translate high ...

Service Architect

Location
Greater London, England, United Kingdom
specified Full-time Senior Operations Job Description Service Architect Main purpose of the job The main purpose of a Telefónica Tech Service Architect will: support service design elements of sales, pre-sales, bid opportunities, service implementation, and service opportunities aligning with Telefónica Techs strategic … delivery of Policing services act as the primary service design & architecture interface between the customer and Telefónica Tech. work closely with service delivery and project teams on all new projects and services to be delivered, providing guidance, direction and advice on service architecture and delivery. ...

Service Designer

Location
United Kingdom
reimagining how digital public services are designed and delivered — putting people, insight and innovation at the heart of every experience. As a Senior Service Designer, you’ll play a key role in shaping user-centred, end-to-end services that meet real-world needs and deliver measurable value. Collaborating … with multidisciplinary teams across research, design, and technology, you’ll help transform how organisations operate and make decisions. Here, your expertise will make a tangible difference, supported by a culture that values collaboration, creativity, and ownership — empowering you to shape the future of digital service design. ...

Senior Content Designer

Location
City of Edinburgh, Scotland, United Kingdom
help shape and improve public services through clear,accessibleand evidence-led content. You will work as part of multidisciplinary teams alongside user researchers, service designers, business analysts, product managers, delivery managers, engineers and architects to understand user needs, design content across digital and offline journeys, and help ensure … people who use them. This is a senior delivery role. We are looking for someone who can confidently plan and lead content design activities, engage with stakeholders at all levels, and help teams turn complex policy, legal,regulatoryand operational information into content that users can understand and act on. ...

Senior Content Designer

Location
City of Edinburgh, Scotland, United Kingdom
help shape and improve public services through clear, accessible and evidence-led content. You will work as part of multidisciplinary teams alongside user researchers, service designers, business analysts, product managers, delivery managers, engineers and architects to understand user needs, design content across digital and offline journeys, and help … people who use them. This is a senior delivery role. We are looking for someone who can confidently plan and lead content design activities, engage with stakeholders at all levels, and help teams turn complex policy, legal, regulatory and operational information into content that users can understand ...

Strategic Service Transition Lead

Location
Greater London, England, United Kingdom
significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. About the role We are looking for an experienced Service Transition Lead to join a major technology transformation programme and lead the controlled transition of new and changed services into live operation. This … solutions are not only technically ready to go live, but are also supportable, operationally understood and ready to be owned by the organisation's service teams . You will work across technical workstreams including identity, endpoints, Microsoft 365, applications, infrastructure, networks and security, coordinating the activities required to move ...

Senior Service Designer

Hiring Organisation
83zero Limited
Location
Manchester, North West, United Kingdom
Employment Type
Permanent Contract, Hybrid
Salary
£82,320
SENIOR SERVICE DESIGNER £70,000 - £82,320 + Excellent Benefits, Healthcare Options & Bonus Lead. Shape. Transform. Make a Difference. Hybrid Working | Manchester Are you an experienced Senior Service Designer with active SC clearance looking for your next opportunity? Join a leading global IT consultancy and play … role in delivering high-profile public sector digital transformation programmes. You'll have the opportunity to tackle complex challenges, influence service strategy and design intuitive, accessible, user-centred services that make a genuine difference to people's lives. WHAT YOU'LL BE DOING Leading end-to-end service ...

Senior Service Designer - BPSS Eligible

Hiring Organisation
Sanderson Government and Defence
Location
South East, United Kingdom
Employment Type
Temporary Contract, Remote
Salary
£628 - £629 per day
Senior Service Designer | 12 Month Contract | Up to £629 per Day | Inside IR35 Senior Service Designer - GDS | Central Government | BPSS Eligible We're supporting a major Central Government programme seeking an experienced Senior Service Designer to join a high-profile digital transformation initiative. This is an excellent … opportunity to help design and deliver critical public services, working within multidisciplinary teams to create user-centred solutions that make a real difference. Role Details Position: Senior Service Designer Contract Length: 12 Months Rate: Up to £629 per day IR35 Status: Inside IR35 Location: Remote with occasional travel ...

Principal UX Designer

Location
Leeds, England, United Kingdom
About the role We’re looking for an experienced Principal UX Designer to join our Experience Design team. This is a senior, hands‐on role combining deep UX expertise, service design thinking and strong visual craft across websites, mobile apps and digital services. You’ll work from … earliest stages of client engagements, uncovering the real problems, shaping the approach and guiding teams through discovery, design, delivery and optimisation. You’ll connect digital and non‐digital touchpoints with the people, processes and technology behind them, improving both customer experiences and how businesses operate. Equally comfortable ...

ServiceNow CRM & Customer Operations Lead (CSM / FSM)

Hiring Organisation
Akkodis
Location
City of London, London, Whitechapel, United Kingdom
Employment Type
Permanent
Salary
£75000 - £90000/annum bonus, hybrid
Wide Hybrid | Permanent | £75,000-£90,000 + Bonus + Benefits Have you designed case management, service operations or customer workflows on ServiceNow, and want to help shape a new practice from the ground up? A major global transformation consultancy is building a dedicated ServiceNow CRM and Customer Workflows … have real input into all of it. You'll do that alongside client work that runs end to end: getting into a client's service operations, designing a better operating model and building the business case, then staying with the programme through delivery to make sure what gets built ...

Senior UX Lead Design Architect

Location
Camden Town, England, United Kingdom
Architect – Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Architect for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands‐on practitioner, with a can‐do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people – clients, users/customers, team and colleagues ...

Service Delivery Manager - Hotels & Restaurants

Location
Dunstable, England, United Kingdom
Whitbread, we're looking for a Service Delivery Manager (Product) to join our Technology & Data team and play a key role in ensuring our product services remain stable, resilient and fit for the future. In this role, you'll own the operational performance of a portfolio of business-critical … services, working closely with suppliers, stakeholders and technology teams to deliver excellent service outcomes and continuous improvement. We're particularly keen to hear from people who have owned the service elements of large-scale, complex transformation programmes, ideally with deep experience of Food & Beverage (F&B) transformation. Role ...

Service Delivery Manager - Hotels & Restaurants

Location
Houghton Regis, England, United Kingdom
Whitbread, we're looking for a Service Delivery Manager (Product) to join our Technology & Data team and play a key role in ensuring our product services remain stable, resilient and fit for the future. In this role, you'll own the operational performance of a portfolio of business-critical … services, working closely with suppliers, stakeholders and technology teams to deliver excellent service outcomes and continuous improvement. We're particularly keen to hear from people who have owned the service elements of large-scale, complex transformation programmes, ideally with deep experience of Food & Beverage (F&B) transformation. Role ...

Service Designer

Location
Greater London, England, United Kingdom
design. Beryl is growing nationally and now is the most exciting time to join our team. About the role We’re looking for a service designer who can continue to improve the whole Beryl experience, from a rider unlocking a bike to the council partner reviewing scheme data … operations team keeping vehicles on the street. You’ll lead service design across the business and still be hands-on with UX for our app and digital tools, for our riders and internal teams. The app is only one part of what makes a Beryl journey work. Parking ...

Service Level & Continual Improvement Manager

Location
Greater London, England, United Kingdom
underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Service Level & Continual Improvement Manager Location: London (onsite 5 days per week) Due to the nature of the work and the customers we support … United Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations. The Service Level & Continual Improvement Manager is responsible for ensuring IT services meet agreed service levels and that continual improvement delivers measurable business and customer ...

Senior Product Designer

Location
Brighton, England, United Kingdom
Senior Product Designer Brighton, UK Product Design, UX Design, UI design, Service Design, Artificial Intelligence Last updated October 27, 2026 Conversations start at £65k p.a. Senior role, DOE. This is a hybrid role (Tuesdays & Fridays in the Brighton office). Applicants must be located … Product Designer to join ASquared. When we say senior, we mean someone with the experience, craft and judgement to take ownership of difficult product & design problems and move them forward. You’ll be comfortable with ambiguity, strategic by nature, confident with clients and able to make excellent, informed decisions ...

Principal Designer

Location
Greater London, England, United Kingdom
About the team In Product and Design, we bring together product managers, product designers and service designers in a central team covering the breadth of Faculty’s Applied AI division. In partnership with our Business Units, we form multidisciplinary teams and work with data scientists, engineers and delivery … colleagues to create durable AI-powered software solutions for clients across a variety of industries. Both product management and design are critical disciplines to create impact with AI. While data science and machine learning offer a powerful means to build insight and predictive capability, those insights are often consumed ...

Hybrid Service Design Lead - Government Digital

Location
Manchester, England, United Kingdom
Gold Group is recruiting a Lead Service Designer to drive end-to-end service design for complex digital services across Manchester, Leeds, Sheffield, and Birmingham. You will lead service design activities, collaborate with cross-functional teams, translate policy and user needs into practical solutions … guide governance aligned with the Government Service Standard. The role involves shaping service outcomes, delivering artefacts and recommendations, and coaching teams in user-centred design #J-18808-Ljbffr ...

Solution Architect

Hiring Organisation
SF Partners Admin
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent Contract, Hybrid
Salary
£77,000
Solution Architect with end to end delivery capabilities (from requirement gathering to service design) is sought on a hybrid basis by a professional services organisation based in Birmingham. With large scale investment in technical innovation this Solution Architect will be joining a dynamic, autonomous team delivering greenfield solutions … both internal and external) that will revolutionise service delivery and ownership within this organisation. This role would suit a Solution Architect who has a wide breath of experience (from sandboxing and functional requirement gathering through to solution design, test strategies and service design) who relishes ...

Solution Architect

Hiring Organisation
SF Partners
Location
Birmingham, West Midlands (County), United Kingdom
Employment Type
Permanent
Salary
£70000 - £77000/annum
Solution Architect with end to end delivery capabilities (from requirement gathering to service design) is sought on a hybrid basis by a professional services organisation based in Birmingham. With large scale investment in technical innovation this Solution Architect will be joining a dynamic, autonomous team delivering greenfield solutions … both internal and external) that will revolutionise service delivery and ownership within this organisation. This role would suit a Solution Architect who has a wide breath of experience (from sandboxing and functional requirement gathering through to solution design, test strategies and service design) who relishes ...

Principal Engineer (Gen AI and MACH Architecture)

Location
Greater London, England, United Kingdom
believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design and build adaptive digital products, services and experiences that capture the imagination and deliver impressive returns for our clients. We are looking for a senior … technical leadership, architecture and team guidance. You will lead the technical direction of complex client programmes across MACH architectures and production Generative AI; spanning Design to Code workflows, solution design and API contracts through to cloud infrastructure, deployment and ongoing operation. You will own architecture decisions, write ...

Senior Service Designer

Location
Sheffield, England, United Kingdom
Alten Group in early 2022. Requirements Your main day to day responsibilities will be: Identifying, developing, and using best practice and standards to design services consistent with the rest of government Advocating for users and understanding user needs to design simple, effective, and accessible services Creating service maps, blueprints, and other concepts Mapping user journeys, processes, and visualising design problems Articulating and solving complex problems, from end to end and surface to core Communicating concepts to users and stakeholders Selling your ideas with persuasive storytelling Experience with the GDS/GOV.UK style guide and service ...