76 to 100 of 341 Service Design Jobs in the UK

About The Role Hippo is recruiting for intermediate consultants in user research . User researchers design, plan and conduct research into what people need from a service and produce recommendations for user-centred service design. Working with designers, product owners, developers and other members of Agile teams, you will also test services as they are being designed … and use research evidence to help explain design decisions to clients. As an intermediate consultant in user research , you'll come to Hippo with strong user research skills and some experience of advising others on how to design user-centred services. In return, we'll provide exciting opportunities to develop further within your profession and as a consultant … our full banding for this level of position, allowing for progression in the role. What you'll do Plan, and execute a range of user research to support product design Identify the most appropriate research methods depending on the phase of the service lifecycle Help the team to build empathy for the service users Support usability evaluation More ❯

About The Role Hippo is recruiting for intermediate consultants in user research . User researchers design, plan and conduct research into what people need from a service and produce recommendations for user-centred service design. Working with designers, product owners, developers and other members of Agile teams, you will also test services as they are being designed … and use research evidence to help explain design decisions to clients. As an intermediate consultant in user research , you'll come to Hippo with strong user research skills and some experience of advising others on how to design user-centred services. In return, we'll provide exciting opportunities to develop further within your profession and as a consultant … our full banding for this level of position, allowing for progression in the role. What you'll do Plan, and execute a range of user research to support product design Identify the most appropriate research methods depending on the phase of the service lifecycle Help the team to build empathy for the service users Support usability evaluation More ❯

About The Role Hippo is recruiting for intermediate consultants in user research . User researchers design, plan and conduct research into what people need from a service and produce recommendations for user-centred service design. Working with designers, product owners, developers and other members of Agile teams, you will also test services as they are being designed … and use research evidence to help explain design decisions to clients. As an intermediate consultant in user research , you'll come to Hippo with strong user research skills and some experience of advising others on how to design user-centred services. In return, we'll provide exciting opportunities to develop further within your profession and as a consultant … our full banding for this level of position, allowing for progression in the role. What you'll do Plan, and execute a range of user research to support product design Identify the most appropriate research methods depending on the phase of the service lifecycle Help the team to build empathy for the service users Support usability evaluation More ❯

About The Role Hippo is recruiting for intermediate consultants in user research . User researchers design, plan and conduct research into what people need from a service and produce recommendations for user-centred service design. Working with designers, product owners, developers and other members of Agile teams, you will also test services as they are being designed … and use research evidence to help explain design decisions to clients. As an intermediate consultant in user research , you'll come to Hippo with strong user research skills and some experience of advising others on how to design user-centred services. In return, we'll provide exciting opportunities to develop further within your profession and as a consultant … our full banding for this level of position, allowing for progression in the role. What you'll do Plan, and execute a range of user research to support product design Identify the most appropriate research methods depending on the phase of the service lifecycle Help the team to build empathy for the service users Support usability evaluation More ❯

About The Role Hippo is recruiting for intermediate consultants in user research . User researchers design, plan and conduct research into what people need from a service and produce recommendations for user-centred service design. Working with designers, product owners, developers and other members of Agile teams, you will also test services as they are being designed … and use research evidence to help explain design decisions to clients. As an intermediate consultant in user research , you'll come to Hippo with strong user research skills and some experience of advising others on how to design user-centred services. In return, we'll provide exciting opportunities to develop further within your profession and as a consultant … our full banding for this level of position, allowing for progression in the role. What you'll do Plan, and execute a range of user research to support product design Identify the most appropriate research methods depending on the phase of the service lifecycle Help the team to build empathy for the service users Support usability evaluation More ❯

already be an expert in your field, in agile and a confident coach. You'll also be a leader of people and teams and an advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members and to continue to develop you as a leader. Please note, w … with employee contributions of 2%) 25 days holiday plus UK public holidays Perkbox access for a wide range of discounts Critical illness cover Life assurance and death in service cover Volunteer days Cycle-to-work scheme for the avid cyclists Salary sacrifice electric vehicles scheme Season ticket loans Financial and general wellbeing sessions Flexible benefits scheme with options of … the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices. Hi, we're Hippo. At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is More ❯

already be an expert in your field, in agile and a confident coach. You'll also be a leader of people and teams and an advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members and to continue to develop you as a leader. Please note, w … with employee contributions of 2%) 25 days holiday plus UK public holidays Perkbox access for a wide range of discounts Critical illness cover Life assurance and death in service cover Volunteer days Cycle-to-work scheme for the avid cyclists Salary sacrifice electric vehicles scheme Season ticket loans Financial and general wellbeing sessions Flexible benefits scheme with options of … the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices. Hi, we're Hippo. At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is More ❯

already be an expert in your field, in agile and a confident coach. You'll also be a leader of people and teams and an advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members and to continue to develop you as a leader. Please note, w … with employee contributions of 2%) 25 days holiday plus UK public holidays Perkbox access for a wide range of discounts Critical illness cover Life assurance and death in service cover Volunteer days Cycle-to-work scheme for the avid cyclists Salary sacrifice electric vehicles scheme Season ticket loans Financial and general wellbeing sessions Flexible benefits scheme with options of … the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices. Hi, we're Hippo. At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is More ❯

already be an expert in your field, in agile and a confident coach. You'll also be a leader of people and teams and an advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members and to continue to develop you as a leader. Please note, w … with employee contributions of 2%) 25 days holiday plus UK public holidays Perkbox access for a wide range of discounts Critical illness cover Life assurance and death in service cover Volunteer days Cycle-to-work scheme for the avid cyclists Salary sacrifice electric vehicles scheme Season ticket loans Financial and general wellbeing sessions Flexible benefits scheme with options of … the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices. Hi, we're Hippo. At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is More ❯

already be an expert in your field, in agile and a confident coach. You'll also be a leader of people and teams and an advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members and to continue to develop you as a leader. Please note, w … with employee contributions of 2%) 25 days holiday plus UK public holidays Perkbox access for a wide range of discounts Critical illness cover Life assurance and death in service cover Volunteer days Cycle-to-work scheme for the avid cyclists Salary sacrifice electric vehicles scheme Season ticket loans Financial and general wellbeing sessions Flexible benefits scheme with options of … the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices. Hi, we're Hippo. At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is More ❯

Understand our clients' roadmaps and deliver value following a product-led approach. Focus on web-based projects, including Content Management Systems (e.g., Drupal), SaaS platforms (e.g., Laravel), UX and Service Design, with considerations for SEO, CRO, accessibility, and performance. Manage scope, costs, and timelines of workstreams. Collaborate with the PMO Analyst and Resources Manager to align resource allocation … community by sharing best practices, mentoring others, and continually improving delivery processes. Skills & Experience Experience delivering web-related projects for large government agencies or similar organizations, following the gov.uk Service Standard. Service Assessment record is a plus. Experience with web CMS (Drupal or equivalent) and custom web app platforms built using open-source solutions (Laravel or equivalent). More ❯

in a public sector environment the ability to translate meaningful strategy into effective implementation We expect our Principal Product Managers to bring all of this and to enthuse our design teams and clients with the same passion. The successful candidate will lead the Product Management aspects of one or more of our client engagements while overseeing the wider delivery … industry) when appropriate. They will bring thought leadership and best-practice, honed through hands-on experience in both the private and public sector. They will work with user researchers, service designers, business analysts, data analysts and client product owners to make ongoing recommended improvements to drive better user and business outcomes. They will often be responsible for creating a … deliveries to help ensure quality and drive the sharing of best practice across our engagements and industries. Role Overview Our Principal Product Managers are members of the Strategy and Design Practice leadership team. Part of their responsibility is to develop the capability of the practice to meet business needs and to accelerate the growth of the practice, their account More ❯

had been. Fast-forward a few years. Westminster is leading the way for connectivity, as a result of the project businesses are thriving, and David is heading up a service of his own responsible for delivery of the Smart City strategy. The Role: As a Senior Product Manager, you can make your own contribution to Westminster's success. This … aligning it with council-wide strategies. You'll coordinate complex dependencies across departments, drive outcome-focused delivery, and work with multi-disciplinary hybrid teams - including user researchers, UX designers, service designers, developers, data analysts, delivery managers and product analysts - to productise the existing initiative and build ancillary data products as needed. As a growth product leader, you'll be … You have led multidisciplinary product teams and portfolios, managing the full product lifecycle from discovery through to large-scale delivery. With a deep understanding of agile methodologies, user-centred design, and service design, you know how to turn complex challenges into impactful, user-focused solutions. You've successfully scaled products from early prototypes to mature, widely adopted More ❯

system and solution architectures that meet the customer requirements and are compliant with Enterprise Architecture principles. Develop solution architectures which have a wider appreciation and coherence with both security & service architecture and cost or commercial constraints/requirements. Consult with customers to understand their concerns and develop hypothesis-based findings that can be customer tested and produce recommendations and … Blockchain. Basic understanding of business case development, project, and risk management. Knowledge of current application development tools and approaches. Awareness of industry trends and their impact on customer solutions. Service design and ITIL fundamentals, including change management. Have UK&I mobility to deliver engagements nationwide. Hold or be capable of obtaining Security Clearance to work with UK public More ❯

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Function: Service Unit: Business Location: UK Wide, United Kingdom Posting Date:11/06/2025 Function: Delivery Location: Bristol, Glasgow, Birmingham, London, Manchester Ability to obtain Security Clearance to SC level is required As a T&T Programme Lead, you … transitions and transformations. This role is critical in moving customers from legacy or third-party environments into BT's ecosystem and transforming their operations through cutting-edge technologies and service models. By overseeing end-to-end delivery of these high-profile programmes, you will not only protect and grow BT's existing customer relationships but also play a pivotal … CC program delivery for senior internal and external customers. Accountable for leading and motivating a multi-disciplined team of highly skilled and experienced Programme/Project Managers, Technical Designers, Service Designers, CC Engineers, etc. Accountable for achieving and exceeding T&T CC Key Performance Indicators (KPI's), i.e. of Right First Time (RFT) Milestones, Revenue Realisation, Cost to Serve More ❯

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Function: Service Unit: Business Location: UK Wide, United Kingdom Posting Date:11/06/2025 Function: Delivery Location: Bristol, Glasgow, Birmingham, London, Manchester Ability to obtain Security Clearance to SC level is required As a T&T Programme Lead, you … transitions and transformations. This role is critical in moving customers from legacy or third-party environments into BT's ecosystem and transforming their operations through cutting-edge technologies and service models. By overseeing end-to-end delivery of these high-profile programmes, you will not only protect and grow BT's existing customer relationships but also play a pivotal … CC program delivery for senior internal and external customers. Accountable for leading and motivating a multi-disciplined team of highly skilled and experienced Programme/Project Managers, Technical Designers, Service Designers, CC Engineers, etc. Accountable for achieving and exceeding T&T CC Key Performance Indicators (KPI's), i.e. of Right First Time (RFT) Milestones, Revenue Realisation, Cost to Serve More ❯

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Function: Service Unit: Business Location: UK Wide, United Kingdom Posting Date:11/06/2025 Function: Delivery Location: Bristol, Glasgow, Birmingham, London, Manchester Ability to obtain Security Clearance to SC level is required As a T&T Programme Lead, you … transitions and transformations. This role is critical in moving customers from legacy or third-party environments into BT's ecosystem and transforming their operations through cutting-edge technologies and service models. By overseeing end-to-end delivery of these high-profile programmes, you will not only protect and grow BT's existing customer relationships but also play a pivotal … CC program delivery for senior internal and external customers. Accountable for leading and motivating a multi-disciplined team of highly skilled and experienced Programme/Project Managers, Technical Designers, Service Designers, CC Engineers, etc. Accountable for achieving and exceeding T&T CC Key Performance Indicators (KPI's), i.e. of Right First Time (RFT) Milestones, Revenue Realisation, Cost to Serve More ❯

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Function: Service Unit: Business Location: UK Wide, United Kingdom Posting Date:11/06/2025 Function: Delivery Location: Bristol, Glasgow, Birmingham, London, Manchester Ability to obtain Security Clearance to SC level is required As a T&T Programme Lead, you … transitions and transformations. This role is critical in moving customers from legacy or third-party environments into BT's ecosystem and transforming their operations through cutting-edge technologies and service models. By overseeing end-to-end delivery of these high-profile programmes, you will not only protect and grow BT's existing customer relationships but also play a pivotal … CC program delivery for senior internal and external customers. Accountable for leading and motivating a multi-disciplined team of highly skilled and experienced Programme/Project Managers, Technical Designers, Service Designers, CC Engineers, etc. Accountable for achieving and exceeding T&T CC Key Performance Indicators (KPI's), i.e. of Right First Time (RFT) Milestones, Revenue Realisation, Cost to Serve More ❯

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Function: Service Unit: Business Location: UK Wide, United Kingdom Posting Date:11/06/2025 Function: Delivery Location: Bristol, Glasgow, Birmingham, London, Manchester Ability to obtain Security Clearance to SC level is required As a T&T Programme Lead, you … transitions and transformations. This role is critical in moving customers from legacy or third-party environments into BT's ecosystem and transforming their operations through cutting-edge technologies and service models. By overseeing end-to-end delivery of these high-profile programmes, you will not only protect and grow BT's existing customer relationships but also play a pivotal … CC program delivery for senior internal and external customers. Accountable for leading and motivating a multi-disciplined team of highly skilled and experienced Programme/Project Managers, Technical Designers, Service Designers, CC Engineers, etc. Accountable for achieving and exceeding T&T CC Key Performance Indicators (KPI's), i.e. of Right First Time (RFT) Milestones, Revenue Realisation, Cost to Serve More ❯

Role: Service design consultant - Pre-sales (SC Clearance) Rate: Outside IR35 Location: Remote - ad-hoc Farnborough Duration: 3 months initially Clearance: SC or DV clearance required Key accountabilities and decision ownership The Pre-Sales Service Design Consultant will assist Solution and Sales colleagues in developing the service model for a solution. This includes the development … the Requirements Traceability Matrix (RTM); inputs to the commercial model. They will also create handover documentation for the Care and Operations Transition functions for won business The Pre-Sales Service Consultant primarily is responsible for four key activities: Core competencies, knowledge, and experience · Mastery of ITILv3 or v4 preferably with certification · Extensive experience as a senior/lead Service … and present low to medium subject matters in a clear and concise manner · Ability to determine the critical success factor of delivery 1. Responding to enquirers · Confirming current support service solutions. · Assisting in sales qualification through evaluation of requirements against options. · Validating solution specification. · Identifying cost elements for delivery and support of solution. 2. Sales · Responsible for service More ❯

Role: Service design consultant - Pre-sales (SC Clearance) Rate: Outside IR35 Location: Remote - ad-hoc Farnborough Duration: 3 months initially Clearance: SC or DV clearance required Key accountabilities and decision ownership The Pre-Sales Service Design Consultant will assist Solution and Sales colleagues in developing the service model for a solution. This includes the development … the Requirements Traceability Matrix (RTM); inputs to the commercial model. They will also create handover documentation for the Care and Operations Transition functions for won business The Pre-Sales Service Consultant primarily is responsible for four key activities: Core competencies, knowledge, and experience Mastery of ITILv3 or v4 preferably with certification Extensive experience as a senior/lead Service … and present low to medium subject matters in a clear and concise manner Ability to determine the critical success factor of delivery 1. Responding to enquirers Confirming current support service solutions. Assisting in sales qualification through evaluation of requirements against options. Validating solution specification. Identifying cost elements for delivery and support of solution. 2. Sales Responsible for service More ❯

Service Designer - UX - GDS - Government - User Stories - DV Clearance - inside IR35 - Up to £700 per day - Hybrid working Location: London/North West - Hybrid working 3 days onsite Rate: Up to £700 per day (inside IR35) Security Clearance: Enhanced DV Clearance (EDV) Required Duration: 6+ months Role overview My client is urgently seeking a DV Cleared Service Designer More ❯

Service Designer - UX - GDS - Government - User Stories - DV Clearance - inside IR35 - Up to 700 per day - Hybrid working Location: London/North West - Hybrid working 3 days onsite Rate: Up to 700 per day (inside IR35) Security Clearance: Enhanced DV Clearance (EDV) Required Duration: 6+ months Role overview My client is urgently seeking a DV Cleared Service Designer More ❯

Job Title: Senior Service Architect Location:- London, Hampshire + Remote Salary:- £75-100k + Bens Overview: We’re seeking a Principal Service Architect to lead the design and evolution of best-in-class managed services across Voice, Room Technologies, and Digital Signage. This role requires a unique blend of deep technical knowledge and commercial insight to … shape scalable, innovative, and cost-effective service offerings. Acting as a strategic bridge between engineering, delivery, and sales, you’ll drive service development, support key client engagements, and influence internal roadmaps. Key Responsibilities: Service Design & Strategy Design and define managed services for UC, AV/VC, and digital signage. Translate customer and market needs into … scalable service models (SLAs, processes, HLDs, SOWs). Ensure alignment with ITIL and operational best practices. Commercial & Client Engagement Support sales with solution design, proposals, and financial models. Drive commercial competitiveness through pricing, margin analysis, and TCO/ROI assessments. Present strategies to stakeholders, including C-level clients. Consulting & Delivery Lead client workshops, audits, and transformation roadmaps. Collaborate More ❯

Job Title: Senior Service Architect Location:- London, Hampshire + Remote Salary:- £75-100k + Bens Overview: We’re seeking a Principal Service Architect to lead the design and evolution of best-in-class managed services across Voice, Room Technologies, and Digital Signage. This role requires a unique blend of deep technical knowledge and commercial insight to … shape scalable, innovative, and cost-effective service offerings. Acting as a strategic bridge between engineering, delivery, and sales, you’ll drive service development, support key client engagements, and influence internal roadmaps. Key Responsibilities: Service Design & Strategy Design and define managed services for UC, AV/VC, and digital signage. Translate customer and market needs into … scalable service models (SLAs, processes, HLDs, SOWs). Ensure alignment with ITIL and operational best practices. Commercial & Client Engagement Support sales with solution design, proposals, and financial models. Drive commercial competitiveness through pricing, margin analysis, and TCO/ROI assessments. Present strategies to stakeholders, including C-level clients. Consulting & Delivery Lead client workshops, audits, and transformation roadmaps. Collaborate More ❯