76 to 92 of 92 Service Desk Analyst Jobs in the UK

Reed Talent Solutions are working in partnership with Fujitsu on the search for a 1st Line Support role at their Wakefield site. 1st Line Service Desk - Wakefield (On-site) | £12.60/hr | Temp Contract Start Date: ASAP 6 month rolling contract Working Pattern: Mon-Fri Shifts covering between 7am and 7pm About the Role: We are seeking a … dedicated and customer-focused Service Desk Agent to join the team in Wakefield. This is a first-line support role providing technical assistance across multiple accounts. You’ll be the first point of contact for users via telephone and email, aiming to resolve issues at first contact or escalate to the appropriate Manager when necessary. Key Responsibilities: Provide … first-line IT support via phone and email Deliver first-time fixes where possible Accurately log and manage incidents and service requests Maintain high levels of customer satisfaction and professionalism Highly Desirable Skills & Attributes: Excellent customer service skills Strong analytical and diagnostic abilities Commitment to continuous learning and personal development Effective problem-solving and adaptability in a fast More ❯

A fantastic opportunity working for a leading Gloucestershire employer. The Service Desk Analyst serves as the first point of contact for users seeking technical assistance providing 1st and 2nd line support within a busy team. This role involves troubleshooting hardware and software issues, providing excellent customer service, and ensuring timely resolution of enquires. The ideal candidate … IT department. Documentation; procedures, configurations, training Maintenance of end user and meeting room equipment builds and processes Experience required Ideally 2 years' experience working in IT, ideally on a service or help desk. Good knowledge of Windows (configuration and support). Microsoft 365, including Teams, Exchange online & Intune Confident in supporting and communicating General understanding of LAN, WAN, DHCP More ❯

have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Internal Grade G Job Description We are recruiting Service Desk Analysts to join our core technology function Experian IT Services (EITS) to provide support and provide great service through a variety of channels including digital, phone … applications, ensuring the client experiences a simple and easy service. You will use your first-class support skills to really engage with our clients and identify opportunities to provide service excellence, working together as one Experian across a multi-graphical team to build a holistic picture, address feedback and provide proactive service improvements. These roles will be full … hrs per week, covering a shift pattern of 8am - 6pm Monday to Sunday with no on-call or overtime required. Important Responsibilities/Activities Champion the delivery of excellent service and responding to individual client needs Provide technical support to resolve client issues keeping the client updated throughout the supportprocess Take full ownership to resolve queries by collaborating with More ❯

1st Line Engineer - Be the first call. Keep business moving. £24,000 - £28,000 | Fareham | IT Service Provider You’re the person who jumps in when the printer jams, Outlook crashes, or someone’s “just one click” broke the whole thing. You're confident handling first-line issues, you know your way around Microsoft 365, and you’re always … ready to help with the patience, professionalism, and problem-solving mindset that makes a real difference to users. This is your opportunity to join a well-respected IT Service Provider in Fareham , supporting a wide range of external customers across a mix of tech environments. It’s a great step if you’re looking to deepen your knowledge, build … Location : Fareham - full-time, office-based Tech Variety : Support Microsoft 365, Windows Server, networking, VoIP, virtual environments and more Team Environment : Join a collaborative, close-knit service desk that supports each other and gets the job done Career Growth : Develop your skills with guidance from senior engineers and exposure to modern technologies What you’ll be doing: Acting More ❯

and follow up where necessary. Ownership of issues and problems General troubleshooting and problem solving – providing 1st/2nd line support Ensure all support calls are answered within agreed service levels and ensure users are kept informed of progress Ensure sufficient information is collected and relayed to Helpdesk to enable the creation of a knowledge base articles for the … IT Department Communicate effectively with team colleagues to ensure the best possible service is provided within the IT team as well as to the firm Perform daily system checks and weekly tasks as required Account Administration including the New Starter and Leaver Process and basic IT Training Hardware configuration including Image Management, PC Builds and Printer management Skills Required … Previous experience in a Service Desk role within a law firm, ideally 2 years+. Experience supporting O365, Windows 11, iManage Work 10, Bighand, AD, Exchange, Intune, Interaction, Windows Server, Mimecast and Mobile Devices. This role offers hybrid working - 2 days WFH weekly. More ❯

and follow up where necessary. Ownership of issues and problems General troubleshooting and problem solving – providing 1st/2nd line support Ensure all support calls are answered within agreed service levels and ensure users are kept informed of progress Ensure sufficient information is collected and relayed to Helpdesk to enable the creation of a knowledge base articles for the … IT Department Communicate effectively with team colleagues to ensure the best possible service is provided within the IT team as well as to the firm Perform daily system checks and weekly tasks as required Account Administration including the New Starter and Leaver Process and basic IT Training Hardware configuration including Image Management, PC Builds and Printer management Skills Required … Previous experience in a Service Desk role within a law firm, ideally 2 years+. Experience supporting O365, Windows 11, iManage Work 10, Bighand, AD, Exchange, Intune, Interaction, Windows Server, Mimecast and Mobile Devices. This role offers hybrid working - 2 days WFH weekly. More ❯

and follow up where necessary. Ownership of issues and problems General troubleshooting and problem solving – providing 1st/2nd line support Ensure all support calls are answered within agreed service levels and ensure users are kept informed of progress Ensure sufficient information is collected and relayed to Helpdesk to enable the creation of a knowledge base articles for the … IT Department Communicate effectively with team colleagues to ensure the best possible service is provided within the IT team as well as to the firm Perform daily system checks and weekly tasks as required Account Administration including the New Starter and Leaver Process and basic IT Training Hardware configuration including Image Management, PC Builds and Printer management Skills Required … Previous experience in a Service Desk role within a law firm, ideally 2 years+. Experience supporting O365, Windows 11, iManage Work 10, Bighand, AD, Exchange, Intune, Interaction, Windows Server, Mimecast and Mobile Devices. This role offers hybrid working - 2 days WFH weekly. More ❯

and follow up where necessary. Ownership of issues and problems General troubleshooting and problem solving – providing 1st/2nd line support Ensure all support calls are answered within agreed service levels and ensure users are kept informed of progress Ensure sufficient information is collected and relayed to Helpdesk to enable the creation of a knowledge base articles for the … IT Department Communicate effectively with team colleagues to ensure the best possible service is provided within the IT team as well as to the firm Perform daily system checks and weekly tasks as required Account Administration including the New Starter and Leaver Process and basic IT Training Hardware configuration including Image Management, PC Builds and Printer management Skills Required … Previous experience in a Service Desk role within a law firm, ideally 2 years+. Experience supporting O365, Windows 11, iManage Work 10, Bighand, AD, Exchange, Intune, Interaction, Windows Server, Mimecast and Mobile Devices. This role offers hybrid working - 2 days WFH weekly. More ❯

and follow up where necessary. Ownership of issues and problems General troubleshooting and problem solving – providing 1st/2nd line support Ensure all support calls are answered within agreed service levels and ensure users are kept informed of progress Ensure sufficient information is collected and relayed to Helpdesk to enable the creation of a knowledge base articles for the … IT Department Communicate effectively with team colleagues to ensure the best possible service is provided within the IT team as well as to the firm Perform daily system checks and weekly tasks as required Account Administration including the New Starter and Leaver Process and basic IT Training Hardware configuration including Image Management, PC Builds and Printer management Skills Required … Previous experience in a Service Desk role within a law firm, ideally 2 years+. Experience supporting O365, Windows 11, iManage Work 10, Bighand, AD, Exchange, Intune, Interaction, Windows Server, Mimecast and Mobile Devices. This role offers hybrid working - 2 days WFH weekly. More ❯

processes to maintain compliance and data accuracy Key Requirements of the Entry Level IT Systems Admininistrator Around 6–12 months’ experience in IT support or administration (e.g. IT Technician, Service Desk, or similar) Basic understanding of Active Directory, Microsoft 365, and Azure AD/Entra ID Excellent attention to detail and strong communication skills Experience working in a More ❯

processes to maintain compliance and data accuracy Key Requirements of the Entry Level IT Systems Admininistrator Around 6 12 months experience in IT support or administration (e.g. IT Technician, Service Desk, or similar) Basic understanding of Active Directory, Microsoft 365, and Azure AD/Entra ID Excellent attention to detail and strong communication skills Experience working in a More ❯

Overview Principal Support Analyst As a Principal Support Analyst - Azure, you will serve as a senior technical authority within the support team, providing advanced troubleshooting, mentoring, and operational oversight across customer Azure environments. While not the final escalation point, you will play a key role in resolving complex issues, guiding 1st to 3rd line engineers, and ensuring service … specialisms, all related to transitioning from monolithic legacy estates to new, user-centric, cloud and hybrid-based models. The company is a national leader in combining user-centred digital service design with cloud-based open architecture and modern technology services. Key Responsibilities Act as a senior escalation point for complex Azure and infrastructure-related incidents, working closely with Azure … and maintenance of Azure IaaS and PaaS solutions. Provide technical leadership and mentoring to 1st, 2nd, and 3rd line engineers. Collaborate with project teams to support cloud migrations and service transitions. Monitor and maintain customer Azure environments using tools such as Azure Monitor, Log Analytics, and Sentinel. Contribute to root cause analysis and implement service improvements. Assist in More ❯

opportunity for fluent Romanian and English speakers to join a large IT organisation based in Hampton, Peterborough. The successful candidate will join a large team, working on a Help Desk offing IT Support. This is a shift-based role working 7.5 hrs on a rota basis between the hours of 06:00 - 19.00, including weekends. (Two weekends every month … This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call centre … environment. However, candidates with a passion for IT, along with a good level of customer service experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be fluent in Romanian and English speaking, with strong all-round communication skills. If you are a charismatic Romanian and English-speaking person, looking More ❯

opportunity for fluent Romanian and English speakers to join a large IT organisation based in Hampton, Peterborough. The successful candidate will join a large team, working on a Help Desk offing IT Support. This is a shift-based role working 7.5 hrs on a rota basis between the hours of 06:00 - 19.00, including weekends. (Two weekends every month … This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call centre … environment. However, candidates with a passion for IT, along with a good level of customer service experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be fluent in Romanian and English speaking, with strong all-round communication skills. If you are a charismatic Romanian and English-speaking person, looking More ❯

opportunity for fluent Romanian and English speakers to join a large IT organisation based in Hampton, Peterborough. The successful candidate will join a large team, working on a Help Desk offing IT Support. This is a shift-based role working 7.5 hrs on a rota basis between the hours of 06:00 - 19.00, including weekends. (Two weekends every month … This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call centre … environment. However, candidates with a passion for IT, along with a good level of customer service experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be fluent in Romanian and English speaking, with strong all-round communication skills. If you are a charismatic Romanian and English-speaking person, looking More ❯

opportunity for fluent Romanian and English speakers to join a large IT organisation based in Hampton, Peterborough. The successful candidate will join a large team, working on a Help Desk offing IT Support click apply for full job details More ❯

opportunity for fluent Romanian and English speakers to join a large IT organisation based in Hampton, Peterborough. The successful candidate will join a large team, working on a Help Desk offing IT Support. This is a shift-based role working 7.5 hrs on a rota b... More ❯