76 to 93 of 93 Service Desk Analyst Jobs in the UK

Service Desk Analyst - 1st line Support - East Kilbride (5 days onsite) Do you thrive on troubleshooting issues and want to provide excellent customer service? I have an immediate opportunity for someone to join a busy public sector client in East Kilbride. This role requires full-time ...

Service Desk Analyst - 1st line Support - East Kilbride (5 days onsite) Do you thrive on troubleshooting issues and want to provide excellent customer service? I have an immediate opportunity for someone to join a busy public sector client in East Kilbride. This role requires full-time ...

gaining valuable workplace experience whilst working towards the qualification. Role In this role, you will bring some foundational technical knowledge, a strong customer service mindset, and a genuine willingness to learn. You will work closely with experienced colleagues in a fast-paced Service Desk environment, developing your … skills and confidence over time while helping to meet key service levels and deliver a professional, friendly, and customer-focused support experience. As a member of the Service Desk team, you will be in a highly visible and customer-facing role engaging with colleagues at all levels. ...

Service Desk Analyst, youll be the first point of contact for technical support across DFS. Youll provide friendly and efficient assistance with a focus on getting things right the first time, ensuring our colleagues stay connected, supported, and empowered to do their best work. This ...

ready to turn that into a career? At Specsavers, our purpose is to change lives through better sight and hearing and our Technology Customer Service Desk is where thousands of colleagues come when they need IT support to keep that purpose moving. If you’re curious, kind … excited to learn, this is a brilliant place to begin.You’ll join as a Trainee Technology Customer Service Analyst and grow into a fully fledged Analyst with the support of a friendly, expert team. From day one, you’ll be talking to colleagues on the phone ...

looking for a 1st Line Support Contractor who is comfortable working onsite in a Microsoft environment. You will work within a Technical Service Desk ITIL environment and will have technical expertise to troubleshoot and resolve incidents and complete Service Requests, aiming for resolution at the 1st time … experience required: Good understanding of Microsoft Applications (Office365, Teams, OneDrive, MFA, SharePoint) Microsoft Azure (Active Directory), Exchange, InTune VPN experience - (ideally Fortinet) ITSM Service Desk Systems (ServiceNow preferred) The role will be 5 days per week onsite in Dartford, moving to 3 days once you're settled in. ...

looking for a 1st Line Support Contractor who is comfortable working onsite in a Microsoft environment. You will work within a Technical Service Desk ITIL environment and will have technical expertise to troubleshoot and resolve incidents and complete Service Requests, aiming for resolution at the 1st time … experience required: Good understanding of Microsoft Applications (Office365, Teams, OneDrive, MFA, SharePoint) Microsoft Azure (Active Directory), Exchange, InTune VPN experience - (ideally Fortinet) ITSM Service Desk Systems (ServiceNow preferred) The role will be 5 days per week onsite in Dartford, moving to 3 days once you're settled in. ...

vendors including HP, Cisco, NetApp, Microsoft and VMWare to deliver market leading technology solutions which enable organisations to increase their business efficiency, improve customer service and reduce business costs. What you'll be doing: Our Service Desk Analysts are part of a skilled team that work closely … into management, get out into the field or move into more technical roles we want to help you get there. We've got former Service Desk colleagues in our Professional Services, ISP, Cloud & Endpoint and even our Sales teams! You put the customer first. We need people that ...

looking for a new exciting opportunity working as a Service Desk Analyst to be based near Aldershot? Main Duties of the Role Provide both remote and onsite support to a variety of local clients Keep clients up-to-date on any issues Resolve hardware and software faults ...

Service Desk Engineer | Coventry | £25,000–£30,000 You’ll be the first point of contact for users, resolving IT issues, logging requests, and delivering a high standard of support that keeps day-to-day operations running smoothly. You’ll work in a collaborative, fast-paced environment with … Troubleshooting issues across Windows, Microsoft 365, networking, and hardware Escalating more complex issues to senior engineers when required Contributing to consistently high service and user satisfaction levels Your Skills and Experience 2 years’+ experience in an IT role Strong understanding of Windows desktop environments and Microsoft ...

LocationStoke on Trent Hours per week35 Contract typePermanent Were looking for someone to provide technical support for Honeycomb Groups ICT systems, giving great customer service and helping everyone to use technology effectively. Job requirements: Providing excellent customer service on the ICT service desk, providing first … second line support. Making sure incident tickets are logged, triaged and resolved within agreed service level targets. Setting up and maintaining mobile equipment. Supporting the whole ICT team with administrative duties. Providing ICT learning sessions for staff. Setting up new users and administering user permissions and security. Working with ...

LocationStoke on Trent Hours per week35 Contract typePermanent Were looking for someone to provide technical support for Honeycomb Groups ICT systems, giving great customer service and helping everyone to use technology effectively. Job requirements: Providing excellent customer service on the ICT service desk, providing first ...

Based - Winchester, SO23 8SR (hybrid working structure spending 50% of time in the office) Permanent Purpose As a member of the IT Service Centre team, this role provides first-line IT support to our internal user base ofapproximately 4,000 colleagues. You will handle contacts from colleagues through various … instant messaging, addressing IT-related issues and requests. As the front line forIT support, you will be dedicated to delivering best-in-class service to our internal customers. What you'll be doing? This is a fantastic opportunity to be part of a team that is transforming ...

based in Witney, Oxfordshire? Main Duties of the Role Providing 1st Line Support to customers via phone and remote tools providing excellent customer service Logging tickets, and escalating when required Prioritising workloads and action tickets in line with SLAs Maintaining documentation accurately and keeping it up to date Your ...

troubleshoot, diagnose, and resolve a wide range of IT issues, escalating more complex problems when necessary. Your focus will be on delivering excellent customer service while ensuring systems run efficiently and reliably. Key Responsibilities: Provide remote support via phone, email, chat, or ticketing system. Diagnose and resolve technical issues … client interactions. Support internal systems and perform routine upkeep. Stay up to date with emerging technologies and best practices. Deliver high-quality customer service through professional communication and problem-solving. Daily Activities Include: Responding to incoming support requests and resolving technical issues promptly. Guiding users through step-by-step ...

based in Witney, Oxfordshire? Main Duties of the Role Providing 1st Line Support to customers via phone and remote tools providing excellent customer service Logging tickets, and escalating when required Prioritising workloads and action tickets in line with SLAs Maintaining documentation accurately and keeping it up to date Your ...

Based - Winchester, SO23 8SR (hybrid working structure spending 50% of time in the office) Permanent Purpose As a member of the IT Service Centre team, this role provides first-line IT support to our internal user base ofapproximately 4,000 colleagues. You will handle contacts from colleagues through various ...

Scheme summary Kickstart your IT career and become part of an exciting initiative designed to invest in your growth and develop future IT talent. Join a supportive cohort, benefit from mentoring, and develop technical and ...