276 to 300 of 936 Service Management Jobs in the UK

ll be a pivotal member of our dynamic IT team, acting as the technical subject matter expert for all things SAP infrastructure. From managing external hosting partners to leading service improvements and supporting transformational projects, you'll be right at the heart of Tarmac's digital evolution. You'll work across a broad technical landscape - translating business needs into … You'll bring a proactive, strategic mindset, using your deep technical knowledge and sharp analytical skills to deliver real impact. Your day-to-day will include: Leading SAP infrastructure service management activities, ensuring reliable, secure and cost-effective solutions. Managing third-party SAP hosting providers, ensuring delivery against SLAs and governance standards. Acting as SAP technical lead on … year IT strategy with your SAP expertise. What we're looking for: Proven experience with SAP technologies in a large infrastructure environment Strong knowledge of IT governance, audit, and service management principles Ability to translate business requirements into robust, scalable solutions Excellent communication and stakeholder engagement skills A degree in an IT-related field (or equivalent experience) Nice More ❯

leader in partnering with companies to transform and manage their business by harnessing the power of technology. You will be involved in all technical aspects of the implementation of Service Management, Service Integration, and Management solutions for our existing and prospective clients using the ServiceNow Platform. Your role requires that you have a thorough knowledge of … of pre-employmentchecks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Core involvement in the technical implementation of ServiceNow using Service Management practices based on Capgemini and Industry standards. Co-Design and develop new ServiceNow Applications … GB Posted on 16 May 2025 Experience level Experienced Professionals Contract type Permanent Location Birmingham, London, Manchester, Woking Business unit Cloud Infrastructure Services Brand Capgemini Professional communities Cloud Infrastructure Management When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where More ❯

leader in partnering with companies to transform and manage their business by harnessing the power of technology. You will be involved in all technical aspects of the implementation of Service Management, Service Integration, and Management solutions for our existing and prospective clients using the ServiceNow Platform. Your role requires that you have a thorough knowledge of … of pre-employmentchecks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Core involvement in the technical implementation of ServiceNow using Service Management practices based on Capgemini and Industry standards. Co-Design and develop new ServiceNow Applications … GB Posted on 16 May 2025 Experience level Experienced Professionals Contract type Permanent Location Birmingham, London, Manchester, Woking Business unit Cloud Infrastructure Services Brand Capgemini Professional communities Cloud Infrastructure Management When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where More ❯

leader in partnering with companies to transform and manage their business by harnessing the power of technology. You will be involved in all technical aspects of the implementation of Service Management, Service Integration, and Management solutions for our existing and prospective clients using the ServiceNow Platform. Your role requires that you have a thorough knowledge of … of pre-employmentchecks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Core involvement in the technical implementation of ServiceNow using Service Management practices based on Capgemini and Industry standards. Co-Design and develop new ServiceNow Applications … GB Posted on 16 May 2025 Experience level Experienced Professionals Contract type Permanent Location Birmingham, London, Manchester, Woking Business unit Cloud Infrastructure Services Brand Capgemini Professional communities Cloud Infrastructure Management When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where More ❯

and tooling, particularly those with experience in operational support environments. What will I be doing? You will provide day-to-day second-line support for infrastructure services, assist the Service Desk with escalated issues, and work closely with third- and fourth-line vendor experts to resolve complex incidents and problems. This is a hands-on role with the potential … to contribute to system design, change management, and process development. Key Responsibilities SaaS (Kahootz) Platform Management: Manage user access and permissions, ensuring timely resolution of user requests. Act as the first point of contact for platform-related queries and support. Reporting and Analytics: Prepare and deliver weekly programme status reports for both the customer and internal leadership teams. … our talented team and our customers you would need to be able to achieve security clearance. What does Leidos need from me? Proven experience in a business analyst or service desk role, ideally within a SaaS environment. Strong proficiency with Power BI and Excel for data analysis and visualization. Excellent communication and interpersonal skills, with experience engaging both technical More ❯

leader in partnering with companies to transform and manage their business by harnessing the power of technology. You will be involved in all technical aspects of the implementation of Service Management, Service Integration, and Management solutions for our existing and prospective clients using the ServiceNow Platform. Your role requires that you have a thorough knowledge of … of pre-employmentchecks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Core involvement in the technical implementation of ServiceNow using Service Management practices based on Capgemini and Industry standards. Co-Design and develop new ServiceNow Applications … GB Posted on 16 May 2025 Experience level Experienced Professionals Contract type Permanent Location Birmingham, London, Manchester, Woking Business unit Cloud Infrastructure Services Brand Capgemini Professional communities Cloud Infrastructure Management When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where More ❯

SAP, Oracle, or Workday and their role in best-in-class operating models across industries. Complementary Technologies: Experience with associated technologies, including: Major cloud platforms (IaaS & PaaS) Identity & Access Management Data platforms Service management & automation IoT & Operational Technology API management (For Workday specialists) Strong understanding of HR and Finance functions. Architecture & System Design: Demonstrate expertise in … Intelligent Enterprise solutions. Stakeholder Engagement: Build strong relationships with internal teams, senior leadership, and strategic alliance partners. Mentorship & Development: Support and mentor junior digital architects, fostering growth through formal management and informal coaching. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part … Architect , you should have expertise in architecting solutions for key operating model domains. Experience in at least two of the following areas, including their integration, is essential: Supply Chain Management Resource & Material Planning Product Lifecycle Management Inventory & Warehouse Management Manufacturing Execution Service Operations Customer Engagement, Experience & Relationship Management Field Service Finance Human Capital Management More ❯

SAP, Oracle, or Workday and their role in best-in-class operating models across industries. Complementary Technologies: Experience with associated technologies, including: Major cloud platforms (IaaS & PaaS) Identity & Access Management Data platforms Service management & automation IoT & Operational Technology API management (For Workday specialists) Strong understanding of HR and Finance functions. Architecture & System Design: Demonstrate expertise in … Intelligent Enterprise solutions. Stakeholder Engagement: Build strong relationships with internal teams, senior leadership, and strategic alliance partners. Mentorship & Development: Support and mentor junior digital architects, fostering growth through formal management and informal coaching. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part … Architect , you should have expertise in architecting solutions for key operating model domains. Experience in at least two of the following areas, including their integration, is essential: Supply Chain Management Resource & Material Planning Product Lifecycle Management Inventory & Warehouse Management Manufacturing Execution Service Operations Customer Engagement, Experience & Relationship Management Field Service Finance Human Capital Management More ❯

SAP, Oracle, or Workday and their role in best-in-class operating models across industries. Complementary Technologies: Experience with associated technologies, including: Major cloud platforms (IaaS & PaaS) Identity & Access Management Data platforms Service management & automation IoT & Operational Technology API management (For Workday specialists) Strong understanding of HR and Finance functions. Architecture & System Design: Demonstrate expertise in … Intelligent Enterprise solutions. Stakeholder Engagement: Build strong relationships with internal teams, senior leadership, and strategic alliance partners. Mentorship & Development: Support and mentor junior digital architects, fostering growth through formal management and informal coaching. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part … Architect , you should have expertise in architecting solutions for key operating model domains. Experience in at least two of the following areas, including their integration, is essential: Supply Chain Management Resource & Material Planning Product Lifecycle Management Inventory & Warehouse Management Manufacturing Execution Service Operations Customer Engagement, Experience & Relationship Management Field Service Finance Human Capital Management More ❯

IT Infrastructure Engineer, Glasgow, UK (3 days onsite) Our client Our client is a local IT Managed Service Provider who pride themselves on unlocking business value through effective digital and technological transformation. They map client needs & culture to help optimise process and integrate the right technology that will accelerate business growth. They value cost-neutral investments and prioritise guiding … clients in risk management, using business insight and technological expertise. Their goal is to elevate uptime, drive efficiency, and simplify the complexities inherent in modern technology. What’s an average day like? You will be supporting a wide and varied range of clients both remotely and onsite as an extension of their business. You’ll collaborate with teammates and … such as Veeam Ability to renew and managing server certificates Basic PowerShell and scripting ability Security tooling experience such as Sophos, Bit Defender or Microsoft Defender Familiarity with IT service management software and remote monitoring and management (RMM) tools Ability to work across a range of clients with different infrastructure and documentation Ability to handle multiple tasks More ❯

Key Accountabilities Strategy & Leadership Define and execute the global roadmap for operational enablement, platform performance, and service intelligence Serve as a thought leader in AI, workflow automation, and enterprise tooling, ensuring innovation translates into measurable business value Operate as a senior leader within the Customer Operations function, influencing cross-functional priorities and investment decisions Collaborate closely within a global … matrixed structure (Technology, Product, Service Delivery, and Client Success) Platform & Tooling Ownership Own the configuration, adoption, and continuous improvement of operational platforms (e.g. ServiceNow ITSM, CSM, Performance Analytics) Lead implementation of new intelligent tooling, including an enterprise chatbot and workflow automation solutions Manage vendor partnerships, platform roadmaps, and budget performance related to tooling and AI capabilities Reporting & Business Intelligence … Oversee internal dashboards and operational metrics, ensuring actionable insight at all business levels Lead external reporting delivery including SLAs, service packs, and executive summaries, driving consistency and professionalism Establish a global Reporting Centre of Excellence to align data governance, quality, and reporting frameworks AI & Automation Enablement Build and scale a team focused on AI-led operational transformation (e.g. predictive More ❯

platforms, monitor, assess, and mitigate risks. Ensure compliance with data protection regulations (e.g., GDPR, ISO, SOC 2). Develop and enforce IT policies, disaster recovery, and business continuity plans. Service Management & Support Manage IT support functions, ensuring responsive and high-quality service to employees. Implement scalable helpdesk tools and processes as the organization grows. Vendor & Budget Management More ❯

platforms, monitor, assess, and mitigate risks. Ensure compliance with data protection regulations (e.g., GDPR, ISO, SOC 2). Develop and enforce IT policies, disaster recovery, and business continuity plans. Service Management & Support Manage IT support functions, ensuring responsive and high-quality service to employees. Implement scalable helpdesk tools and processes as the organization grows. Vendor & Budget Management More ❯

of the organisation's technology infrastructure, interfacing closely with the business to understand and support their needs, you'll drive efficiencies and assist in the design and life cycle management of the infrastructure across the organisation encompassing physical, virtual and with a continued focus on cloud platforms and associated stack technologies. About you You'll have strong technical knowledge … Server/Client OSes, Exchange Hybrid, M365, Intune) Microsoft Security stack tools(Defender, Security and Compliance, Purview) Virtualisation Technologies (VMWare) Networking Technologies (LAN/WLAN, WAN/MPLS) Storage Management (physical SAN and software-defined) Monitoring and management tools (PRTG, SCCM, intune) Backup, restore and business recovery processes Security Technologies (Firewalls/VPN/Malware Protection/Email … Web Filtering) With practical experience of securing and hardening above platforms and use of vulnerability management systems, you'll also have exposure to SIEM/XDR/MDR systems and knowledge and practical experience of Service Management tools. You'll have significant experience of implementing and supporting Infrastructure technology solutions, as well as practical experience of Security More ❯

platforms, monitor, assess, and mitigate risks. Ensure compliance with data protection regulations (e.g., GDPR, ISO, SOC 2). Develop and enforce IT policies, disaster recovery, and business continuity plans. Service Management & Support Manage IT support functions, ensuring responsive and high-quality service to employees. Implement scalable helpdesk tools and processes as the organization grows. Vendor & Budget Management More ❯

Digital and Data department on a permanent basis. The role will be based at our London office, with a hybrid element for those looking for more flexibility. Key Accountabilities Service Delivery & Support Resolve incidents and service requests within SLA. Escalate complex issues promptly to relevant teams. Proactively monitor systems to prevent disruptions. Accurately document all technical activities. Operational … Excellence Liaise with the Global Service Desk for seamless support. Ensure daily operations comply with Merlin Tech policies. Track and report KPIs to drive improvements. Stakeholder Engagement Provide high-quality support to internal teams. Communicate incident/request status clearly and promptly. Project Support Assist in delivering local IT projects in line with business goals. Support testing and deployment … of systems and updates. Continuous Improvement Recommend service improvements and problem-solving initiatives. Engage in ongoing training to enhance technical skills. Qualifications & Experience • Minimum 2+ years of experience in IT support or a similar role • Strong understanding of IT systems, including EUC (End User Computing), POS (Point of Sale), and network infrastructure • Familiarity with IT service management More ❯

complex, high-performance network infrastructure. NOC Manager - Third Line Network Team Location: London | Hybrid (UK-based) Salary: £90,000 + 5% Bonus Type: Full-Time, Permanent Client: Leading Managed Service Partner/Consulting Business Note: Huge Career Progression Oppertunities CCNP/Cisco Certified Network Professional - IS A MUST! Are you a dynamic and experienced leader with a passion for … Lead, inspire, and manage a team of third-line network engineers in a high-availability NOC environment. Oversee escalated network issues, ensuring timely resolution of complex problems and minimizing service disruption. Champion continuous improvement by guiding team members, conducting performance reviews, and promoting professional development. Maintain and enhance reporting and workload monitoring using ServiceNow ITSM. Align network services with … business goals by working cross-functionally with internal stakeholders and technical teams. Support the onboarding of new products and services, ensuring the NOC maintains high service levels through transition and growth. Ensure compliance with network security policies and engineering best practices. Provide technical guidance on a wide range of networking technologies and solutions. Key Skills & Experience: Proven leadership experience More ❯

complex, high-performance network infrastructure. NOC Manager - Third Line Network Team Location: London Hybrid (UK-based) Salary: 90,000 + 5% Bonus Type: Full-Time, Permanent Client: Leading Managed Service Partner/Consulting Business Note: Huge Career Progression Oppertunities CCNP/Cisco Certified Network Professional - IS A MUST! Are you a dynamic and experienced leader with a passion for … Lead, inspire, and manage a team of third-line network engineers in a high-availability NOC environment. Oversee escalated network issues, ensuring timely resolution of complex problems and minimizing service disruption. Champion continuous improvement by guiding team members, conducting performance reviews, and promoting professional development. Maintain and enhance reporting and workload monitoring using ServiceNow ITSM. Align network services with … business goals by working cross-functionally with internal stakeholders and technical teams. Support the onboarding of new products and services, ensuring the NOC maintains high service levels through transition and growth. Ensure compliance with network security policies and engineering best practices. Provide technical guidance on a wide range of networking technologies and solutions. Key Skills & Experience: Proven leadership experience More ❯

complex, high-performance network infrastructure. NOC Manager - Third Line Network Team Location: London | Hybrid (UK-based) Salary: £90,000 + 5% Bonus Type: Full-Time, Permanent Client: Leading Managed Service Partner/Consulting Business Note: Huge Career Progression Oppertunities CCNP/Cisco Certified Network Professional - IS A MUST! Are you a dynamic and experienced leader with a passion for … Lead, inspire, and manage a team of third-line network engineers in a high-availability NOC environment. Oversee escalated network issues, ensuring timely resolution of complex problems and minimizing service disruption. Champion continuous improvement by guiding team members, conducting performance reviews, and promoting professional development. Maintain and enhance reporting and workload monitoring using ServiceNow ITSM. Align network services with … business goals by working cross-functionally with internal stakeholders and technical teams. Support the onboarding of new products and services, ensuring the NOC maintains high service levels through transition and growth. Ensure compliance with network security policies and engineering best practices. Provide technical guidance on a wide range of networking technologies and solutions. Key Skills & Experience: Proven leadership experience More ❯

and documentation using ServiceNow and Azure DevOps. Provide technical guidance on network architecture, troubleshooting, and optimisation throughout the D365 rollout. Monitor and validate network performance to ensure it meets service level agreements (SLAs) and project needs. Support the development of network-related project plans, timelines, and deliverables. Travel to sites as required and flexibility to work outside of standard … Microsoft Azure. Hands-on experience coordinating Wi-Fi surveys and implementing Wi-Fi infrastructure across multiple sites. Familiarity with broadband provisioning and vendor management. Experience using ServiceNow for IT service management and Azure DevOps for work tracking. Excellent organisational skills and the ability to manage multiple activities in parallel. Strong collaboration and stakeholder management skills, including working More ❯

role We are seeking a Senior Change & Capability Manager for IT&D to cover maternity leave. This role is crucial for driving the strategy and execution of Organisational Change Management (OCM) and capability building across the global IT&D organisation. You will oversee the application of Reckitt's OCM methodology and uplift OCM capability, while continuously developing and adopting … with key stakeholder groups to uplift OCM capability. The experience we're looking for Experience in developing and delivering learning and development programs globally. Proven experience in organisational change management and setting up change networks. Strong stakeholder management and effective communication skills. Collaboration skills with cross-functional teams. Experience influencing at senior leadership level. Proven experience in a … global, cross-functional environment. Insight into market trends and emerging IT&D skills. Preferred working experience in IT&D function. The skills for success Product Development, system development, Project Management, Programme Management, Design Thinking, Process Automisation, IT Service Management, Innovation Processes, Innovation, User Experience Design, Change Analyst, Change Management, Digital Transformation, Value Analysis, Change Management More ❯

TCP/IP, DNS and VPNs Knowledge of Windows domain services such as Active Directory and Windows Server Hands-on experience with SOC tools including SIEM, IDS, antivirus, vulnerability management platforms, and Microsoft Azure security solutions Familiarity with the MITRE ATT&CK framework Experience working in an ITIL-based service management environment How you’ll be rewarded More ❯

mobility, software services, robotics, simulations, cybersecurity, AI, and data analytics, enabling clients to tackle complex challenges in today’s rapidly evolving markets. With a comprehensive solution portfolio across four service lines—Consulting, Solutions, Talents, and Academy—Akkodis supports clients from concept through to full-scale deployment and optimisation. Our diverse offerings help organisations rethink product development, accelerate productivity, reduce … Joining our CoE presents a unique opportunity to be at the forefront of major national initiatives, working within a high-impact, collaborative environment. Our diverse roles span architecture, project management, data analytics, software development, and technical support—empowering professionals to shape scalable, next-generation digital ecosystems. Whether delivering sophisticated Big Data platforms, cloud solutions, or advanced infrastructure, our teams … in fast-paced environments. Required Education AWS Certifications (AWS Certified Solution Architect, SysOps Administrator). Experience supporting enterprise systems (Finance, HR, CRM) in AWS environments. Familiarity with ITIL or service management frameworks. More ❯

mobility, software services, robotics, simulations, cybersecurity, AI, and data analytics, enabling clients to tackle complex challenges in today’s rapidly evolving markets. With a comprehensive solution portfolio across four service lines—Consulting, Solutions, Talents, and Academy—Akkodis supports clients from concept through to full-scale deployment and optimisation. Our diverse offerings help organisations rethink product development, accelerate productivity, reduce … Joining our CoE presents a unique opportunity to be at the forefront of major national initiatives, working within a high-impact, collaborative environment. Our diverse roles span architecture, project management, data analytics, software development, and technical support—empowering professionals to shape scalable, next-generation digital ecosystems. Whether delivering sophisticated Big Data platforms, cloud solutions, or advanced infrastructure, our teams … in fast-paced environments. Required Education AWS Certifications (AWS Certified Solution Architect, SysOps Administrator). Experience supporting enterprise systems (Finance, HR, CRM) in AWS environments. Familiarity with ITIL or service management frameworks. More ❯

to continuous improvement. Your key responsibilities will include: Leading and supporting blended teams of colleagues to share knowledge and develop an integrated delivery ethic. Collaborate with development, QA, product management, and operations teams to schedule and execute releases, whilst understanding deployment objectives. Facilitate daily stand-up meetings and retrospectives for the deployment groups within EDM. Foster a collaborative environment … ensure consistency and quality. Manage release activities, including release notes, deployment plans, and communication strategies for stakeholders. MINIMUM (ESSENTIAL) REQUIREMENTS : Experience with data metrics to improve teams. Understanding risk management and able to manage risk Excellent commercial management, influencing and negotiation skills DESIRABLE: Proficient understanding of Agile principles and practices, with hands-on experience in Agile frameworks (e.g. … integration/continuous deployment (CI/CD), and release automation tools Working with Workday or other SaaS delivery methodologies Experience of managing, mentoring and developing teams Full lifecycle project management experience, implementation, data-migration, system testing, user acceptance testing, go-live and service management WHO YOU ARE: Our vision is to enable outstanding people to create digital More ❯