276 to 300 of 396 Service Management Jobs in the UK

complex, highly integrated SAP solutions. You will be experienced in leading multi-location, multi-disciplinary teams within a matrix environment and demonstrate excellent stakeholder management, communication and leadership skills. A delivery-focused mindset, adaptability to change and experience working with third-party vendors are essential. Key Requirements: • Strong … background across Finance and Procurement • Experience with end-to-end SAP solution architecture • Solid knowledge of ITIL service management • Background as a functional lead across Finance & Controlling, Procurement, Inventory Management, VIM and Concur • Understanding of Agile and Waterfall delivery methods • Knowledge of SAP EPPM ...

aligned with business priorities. Build and develop a high-performing operations team, working with HR and Procurement to optimise workforce capability, vendor performance, and service partner engagement. Maintain accountability for third-party service delivery, ensuring supplier SLAs and KPIs are met and taking corrective action where required. Ensure … compliance with security, patching, and configuration standards, including Cyber Essentials Plus Key Skills: Proven leadership and team-management capability, with the ability to define and deliver an operational vision that aligns IT outcomes to business goals. Extensive experience in IT operations and service management, with a record ...

range of devices (PCs, laptops, tablets, printers/scanners and interactive boards, etc.) Keeping accurate records of all site information using IT service management tools Providing excellent customer service to end users, such as staff & students Ensuring service level agreements are met Promptly completing any admin ...

recruiting for a Managed Service Provider located in London. Who provide first class IT services and support to a diverse range of clients. Who pride themselves on commitment to excellence, innovation, and customer satisfaction. Suitable IT Team Lead/Helpdesk/Desktop Support Manager will be responsible for managing … operations of desktop support, ensuring timely and effective resolution of technical issues. Develop and implement IT support policies and procedures to enhance service delivery and efficiency. Coordinate with clients to understand their IT needs and provide tailored solutions. Monitor and report on key performance indicators (KPIs) to ensure service ...

join a growing data team undergoing major transformation. You will design, build, and maintain resilient, automated data pipelines that fuel reporting, analytics, and performance management across the organisation. Working with modern AWS technologies (S3, Glue, Redshift, Spectrum), you'll help shape an open, data-driven culture and ensure high … best practices. Experience working with REST/SOAP APIs for data ingestion. Understanding of data governance principles. Exposure to ITIL or similar service management frameworks. Excellent analytical, problem-solving, and communication skills. Experience contributing to Agile/Scrum delivery. Desirable Scripting experience (Shell, Python, PowerShell). Knowledge ...

leading-edge IT and business systems—ensuring our team members have the secure, seamless digital tools they need to deliver the very best service to our customers. Don’t worry if you haven’t worked in our industry before—full training on our applications and processes will be provided … your work-life balance with time back when you cover out-of-hours or are on call. Key Responsibilities for IT Application Support and Management Provide expert user support for core business and IT applications, resolving technical issues and maintaining excellent customer service for internal stakeholders. Monitor applications ...

will manage a growing delivery team, collaborate with multiple sub-contractors and partners, and work closely with the client to continue delivering an outstanding service that supports teaching and learning for their users. Requirements: Strong technical knowledge of Windows/Linux servers, networking, virtualisation (VMware/Hyper-V), cloud … support, with demonstrable work in a 3rd line or senior technical role. 3rd-level qualification in IT or Computing (advantageous). Experience using IT Service Management tools (e.g. ServiceNow). Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal abilities. ITIL certification (Foundation or above) preferred. ...

player in implementing highly scalable, secure and cutting-edge, cloud-based solutions. This is a key opportunity to assist in the design, deployment, and management of cloud infrastructure on Azure. You will collaborate with product owners, developers, key stakeholders (at all levels) and data engineers. Your creativity and technical … organisation strategies, focusing on scalability, performance and security Create and maintain solution documentation for cloud network security Manage and maintain the firm’s vulnerability management solutions and remediate vulnerabilities in line with the firm’s policies. Ensure that all infrastructure is patched in line with the firm’s patching ...

Windows Server and VMware environments, and contributing to the continuous improvement of our infrastructure. Youll work closely with colleagues across the IT function, supporting service delivery and project activity in a collaborative, high-trust setting. How youll support us Youll provide dependable third-line support, diagnosing and resolving issues … Youll take ownership of maintenance schedules, patching, and change activity, ensuring that our infrastructure remains secure, resilient, and well-documented. Youll also contribute to service stability and continuous improvement by identifying root causes, implementing permanent fixes, and helping to optimise performance and reliability. Essential experience Proven experience in server ...

cloud experience. We’re not expecting to tick all the experience here, but here’s what you could be doing: Infrastructure Design and Management Design, implement, and maintain robust infrastructure solutions according to industry best practices. Manage VMware and Hyper-V virtualization environments, ensuring optimal performance and resource utilization. … Couchbase Support and Administer search solutions such as Apache SOLR and ElasticSearch. Support specialized applications including Microsoft Dynamics AX 2012 ERP. Monitoring, Backup, and Service Management Implement and maintain monitoring solutions using Datadog, Logstash/Kibana, PagerDuty, and Zabbix. Manage backup infrastructure using Veeam and Wasabi cloud storage. ...

Storage Support Engineer to join a team of 2nd and 3rd Line engineers on a high-level government account. You will contribute to a service by working with new technologies and sharing ideas. Key Responsibilities Maintain and support the backup and storage solution for high availability and disaster recovery. … checks, produce documentation, and manage product lifecycle. Assist a high profile user community and maintain daily contact with customers/stakeholders. Utilise the IT Service Management Toolset . Critical responsibility for monitoring of Event Management tooling, triage, and escalation . Essential Experience/Skills Transferable skills ...

project meetings, steering groups, and stakeholder updates to ensure project alignment and momentum. Engage with key internal stakeholders across HR, IT, Architecture, Testing, and Service Management teams. Manage third-party software vendors and consultants to ensure deliverables meet quality, time, and cost expectations. Apply structured change management … 500k and coordinating cross-functional teams. Qualifications: Degree or Diploma in Computing, Business Administration, or a related subject (or equivalent experience). Advanced Project Management qualification (e.g. Prince2 Practitioner) Essential Agile/SAFe accreditation Beneficial This contract presents a high-impact opportunity for a driven and capable IT Project ...

project meetings, steering groups, and stakeholder updates to ensure project alignment and momentum. Engage with key internal stakeholders across HR, IT, Architecture, Testing, and Service Management teams. Manage third-party software vendors and consultants to ensure deliverables meet quality, time, and cost expectations. Apply structured change management … 500k and coordinating cross-functional teams. Qualifications: Degree or Diploma in Computing, Business Administration, or a related subject (or equivalent experience). Advanced Project Management qualification (e.g. Prince2 Practitioner) – Essential Agile/SAFe accreditation – Beneficial This contract presents a high-impact opportunity for a driven and capable IT Project ...

high-security environments Desirable Experience: Experience implementing CI/CD pipelines within DevOps environments Familiar with DevOps practices, including Git branching strategies and release management Skilled in secure network design and configuration of IPv4 routers and firewalls Proficient in administering Linux or Windows servers in large enterprise settings Experience … with centralised configuration management tools like Ansible or Puppet Comfortable using agile collaboration tools such as Jira and Confluence Knowledge of Agile delivery frameworks, including Scrum and SAFe Understanding of ITIL-based service management practices To be Considered: Please either apply by clicking online or emailing ...

process and methodology to understand the product requirement from the business or function. Continually assess and identify risks in line with the risk management approach, ensuring they are mitigated within the data governance programme. Assist with the Data governance processes to protect and secure Thales data while seeking … common processes and toolsets. Qualifications Good all round knowledge of business structures and processes. Able to organise and facilitate groups in workshop settings. Delivery management skills to identify business needs and determine solutions. Ability to be able to present to stakeholders. Excellent interpersonal, verbal and written communication, including good ...

technologies – AWS, Azure, RedHat, GCP, IBM Cloud Experience of building and implementing CI/CD pipelines Strong working knowledge of Linux Experience using Jira Service Management (JSM) to manage incidents, requests, and change processes Previous experience of Support tools and Service Desks An understanding or experience ...

direction, challenge suppliers, and guide teams, without operating as a hands-on architect. This is a highly visible leadership role, requiring strong stakeholder management and influence. You’ll work closely with service design, delivery, and data colleagues, acting as a bridge between strategy and execution. The successful candidate … story about technology decisions, and leading people through change with confidence, pragmatism, and authority. Key skills & experience Senior technology leadership experience covering technology operations, service delivery, and enterprise architecture. Strong understanding of cloud platforms, integration, service management, and architectural principles in modern environments. Proven ability to lead ...

Role/Job Title: Service Desk Associate Work Location: Crawley, UK (5days) Any Other Working Conditions Travel/On Call/Shifts 24x7 shift (Any 8 hours) Candidate to have excellent communication (English speaking) skills. Candidates should be willing to work in a 24 7 environment with rotational shifts … rotational day offs. The Role The role requires handling service desk requests answering calls, emails, and ticket submissions. Resetting passwords helping employees regain access to systems. Basic troubleshooting fixing minor software issues and hardware glitches. Configuration challenges assisting with simple setup problems. Your Responsibilities (Up to 10, Avoid Repetition ...

experience brings first-hand insight into frontline operations in the air and on the ground to enable cutting-edge concepts for improving the service that we deliver. At Airbox, our values can be described as behavioral guidance. They are the principles and beliefs that provide a cohesive vision … potential issues with computer systems Applying operating system updates, patches, and configuration changes Adhering to ITIL best practices, specifically regarding Incident, Problem, and Change Management processes Installing and configuring new hardware and software Troubleshooting and providing technical support to employees Answering technical queries and assisting users Monitoring system performance ...

make a significant impact on their sustainability initiatives. The Energy and Water Data Analyst will be responsible for managing the company's energy management system, analysing data, and supporting compliance and infrastructure projects. As the Energy and Water Data Analyst, you will: - Act as the UK resource data expert … ensuring the Energy Management System (EnMS) and associated platforms are configured to manage high-quality data. - Perform complex data analysis to identify trends, consumption anomalies, and opportunities for improvement in energy and water usage. - Define, create, and publish meaningful reports for operational use and management review, focusing ...

meet complex business and operational needs. Maintain operational health across availability, performance, security, patching, backup/restore and resilience. Work closely with technical teams, service management and vendors to resolve high-impact incidents and deliver changes. Produce documentation, standards and operational procedures to support audit and governance. Participate … contract with a mix of BAU and project-based platform improvement. The team environment is collaborative, with scope to lead on technical decisions and service enhancement. ...

curve through training, industry events, and knowledge sharing. What We're Looking For Strong SAP Finance experience, ideally within FMCG. Knowledge of ITIL Service Management principles and Finance business processes. Experience with S/4HANA and Fiori is highly advantageous. Excellent communication and stakeholder management skills. Analytical ...

About The Role Team IT Service Management Working Pattern - Hybrid 2days per week in the Vitality Bournemouth Office.Full time, 35 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: Analytical and problem-solving skills Proactive and able to work under … play a key role in ensuring our ITSM platform runs smoothly, is user-friendly, and issues are resolved quickly. Youll support everything from access management and request fulfilment to incident and problem resolution, working closely with teams across the business to improve workflows and automation. Key Actions Self-prioritise ...

Engineer with good skills around VMware and Azure within an ITIL framework. The role: Working with colleagues in the Technology department and our managed service suppliers to deliver high-quality, secure, and resilient computing platforms. Delivering day-to-day support, configuration, and implementation of our hybrid cloud platform services. … computing platforms, ensuring operational aspects are fully considered, and advising Technology colleagues on application hosting decisions. Skills required: Experience working in a high-pressure service delivery environment, where the platforms are fundamental to delivering the highest quality of service. Strong interpersonal skills to deliver successfully across a broad spectrum ...

Engineer with good skills around VMware and Azure within an ITIL framework. The role: Working with colleagues in the Technology department and our managed service suppliers to deliver high-quality, secure, and resilient computing platforms. Delivering day-to-day support, configuration, and implementation of our hybrid cloud platform services. … computing platforms, ensuring operational aspects are fully considered, and advising Technology colleagues on application hosting decisions. Skills required: Experience working in a high-pressure service delivery environment, where the platforms are fundamental to delivering the highest quality of service. Strong interpersonal skills to deliver successfully across a broad spectrum ...