326 to 350 of 395 Service Management Jobs in the UK

interoperability and delivery of major Defence digital capabilities, such as: defence Cloud services, Identity, Secure by Design, Infrastructure & networks, Cyber Security, Security Controls and Service Management Knowledge and experience of the relevant governance, policy, processes, and practices relating to delivering solutions and services into MOD Knowledge and experience … Data Centric Security as expressed by ACP240 Other Information Logiq is committed to investing in people, offering a clear progression pathway into our consultancy service, and we will passionately support professional growth to develop our employees. Flexible working is available, including part‐time/term‐time patterns. All suggestions ...

house point of contact for IT co-ordination, supporting staff and working alongside external IT providers. You will gain hands on experience in IT service management, equipment and user support while developing technical skills essential for a career in IT operations and infrastructure management. Role Provide on-site … maintenance matters of significance Instruct customers in the operation and maintenance of systems/equipment Ensure issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting Act as a liaison with customers on administrative and technical matters for assigned projects Training Why choose ...

Acting as a central coordination point between Sales, Projects, Operations, and Customer Services Participating in pre-deployment technical calls with customers and third-party service providers Reviewing and validating technical information to ensure right-first-time deployments Tracking project timelines, deliverables, and cross-team dependencies Ensuring all technical documentation … Calm, resilient, and able to work effectively under pressure Desirable: Basic understanding of networking concepts (LAN/WAN, DNS, DHCP) Knowledge of ITIL or service management principles Experience with remote support tools Awareness of cybersecurity best practices CompTIA Network+ or similar qualification Benefits 22 days annual leave plus ...

Acting as a central coordination point between Sales, Projects, Operations, and Customer Services Participating in pre-deployment technical calls with customers and third-party service providers Reviewing and validating technical information to ensure right-first-time deployments Tracking project timelines, deliverables, and cross-team dependencies Ensuring all technical documentation … Calm, resilient, and able to work effectively under pressure Desirable: Basic understanding of networking concepts (LAN/WAN, DNS, DHCP) Knowledge of ITIL or service management principles Experience with remote support tools Awareness of cybersecurity best practices CompTIA Network+ or similar qualification Benefits 22 days annual leave plus ...

standards, internal policies, and version control best practices. Produce and review design artefacts at all levels, supporting system testing and troubleshooting activities. Collaborate with Service Management to resolve issues efficiently. What you'll bring: Demonstrable experience creating PHP and Javascript web services, utilising REST and SOAP interfaces. Hands ...

with PMs and product owners to resolve under/over-allocation and support headcount and cost control. Support vendor governance by coordinating inputs on service health, SLAs/KPIs, renewals and risks, and highlighting potential business impact. Produce simple but high-quality governance and operational reports (primarily Excel/… governance meetings, while adding insight rather than simply 'ticking boxes'. Key Skills/Requirements Experience in governance-focused business support COO or business management roles, ideally within large, structured organisations (financial services or similar). Strong stakeholder and relationship management skills, confident engaging with senior managers/ ...

independent businesses. This role sits within a central support function and focuses on managing enquiries, resolving operational issues, and ensuring a high level of service for business partners. The position is hybrid, with regular on-site collaboration in Neuss. Key Responsibilities Act as the first point of contact … business partners, handling enquiries via phone, email, and internal systems Log, track, and manage support requests accurately using a ticketing or case-management system Coordinate with internal teams and external partners to ensure timely resolution of issues in line with agreed service levels Monitor open cases, provide clear ...

implementation and ongoing optimisation of platforms. This is a diverse, hands-on role, best suited to someone with proven expertise in multi-discipline risk management within a professional services environment, and who is confident working with BC/OR technology, data, and tooling. Key Responsibilities Lead business continuity … owner for the platform post-implementation - managing configuration, enhancements, user access, data quality, and roadmap. Partnering with IT and vendors on integrations (eg, CMDB, service management tools, risk registers, HR systems) and automation opportunities. Conduct and maintain policy reviews, risk assessments, and business impact analyses (BIAs) to ensure ...

Infra Operations team organised by function and focussed on supporting continual improvement. The teams are divided into four core areas providing technical and service management expertise: hosting cloud centre of excellence connectivity central capabilities Services are delivered to internal customers and NHS organisations. We are seeking a Technical … systems and services. The provided support will be at varied levels of scope and complexity, ranging from small changes tracked in our issue management application to managing larger projects involving other team members and stakeholders from other teams. This role will also contribute to internal team projects to support ...

software development or IT automation with a proven track record of delivering robust solutions Experience working within Agile development methodologies and utilizing project management tools eg JIRA Proficiency with CICD practices and tools eg Tekton GitHub Actions Experience with containerization and orchestration technologies eg Docker Kubernetes Solid understanding … automation trends Provide technical guidance on agentic AI principles and best practices Develop intuitive frontend interaction points for AI agents eg chatbots copilots self-service portals using Nextjs React and TypeScript Build and maintain backend services and APIs to support agentic workflows primarily using Python Technical Skills Expert level ...

Work with key stakeholders to ensure seamless delivery of the product suite. Resolve application and systems issues Monitoring systems System upgrades and changes Supplier management Planning and implementing system upgrades and changes alongside third-party suppliers. Experience: Proven experience supporting Applications, Systems and Integrations Dynamics 365/Dynamics … ITIL Service Management Documentation experience Experience with Content Management Systems would be beneficial The company have an excellent reputation within their sector and have shown consistent growth year-on-year. They promote a healthy work-life balance and regularly rank amongst the most flexible companies to work ...

Work with key stakeholders to ensure seamless delivery of the product suite. Resolve application and systems issues Monitoring systems System upgrades and changes Supplier management Planning and implementing system upgrades and changes alongside third-party suppliers. Experience: Proven experience supporting Applications, Systems and Integrations Dynamics 365/Dynamics … ITIL Service Management Documentation experience Experience with Content Management Systems would be beneficial The company have an excellent reputation within their sector and have shown consistent growth year-on-year. They promote a healthy work-life balance and regularly rank amongst the most flexible companies to work ...

Customer Support Executive Are you passionate about delivering exceptional customer service and want to make a real impact? We're looking for an experienced Customer Support Representative to join our team in Camberley.In this role, you'll be the first point of contact for customers, managing requests from initial … logging through to resolution. You'll work closely with technical teams and ensure every interaction is handled with accuracy and professionalism.Key Responsibilities: Log all service and application-related calls in the Service Management System, verifying contract and warranty details. Forward logged calls to the appropriate technical ...

Director, this individual will join the business at a transformative time, overseeing the delivery of numerous infrastructure & communications, networking & telephony, operational systems and data & service management projects. They will lead the scoping, planning, governance and delivery of these technology projects, liaising with internal and 3rd party stakeholders, ensuring … controlled. The ideal candidate will be a Senior IT Project Manager with experience in delivering complex technology programmes ideally within the PropTech/property management/property development industry. It would be desirable to have had experience in new builds in remote locations, collaborating with service providers ...

Director, this individual will join the business at a transformative time, overseeing the delivery of numerous infrastructure & communications, networking & telephony, operational systems and data & service management projects. They will lead the scoping, planning, governance and delivery of these technology projects, liaising with internal and 3rd party stakeholders, ensuring … controlled. The ideal candidate will be a Senior IT Project Manager with experience in delivering complex technology programmes ideally within the PropTech/property management/property development industry. It would be desirable to have had experience in new builds in remote locations, collaborating with service providers ...

storage and backup Responsibilities: Act as the first point of contact for IT support queries via phone and email Log and manage incidents using service management tools Resolve issues in line with SLAs or escalate to second/third-line support when necessary Attend customer sites for installations …/WAN technologies (routers, switches, firewalls) Fibre optic communications VOIP, SIP, ISDN Broadband technologies (ADSL/VDSL, FTTC, FTTP, Point-to-Point) Strong customer service focus Proactive and able to work under pressure Good initiative and problem-solving skills Full UK driving license Entry requirements: 3 GCSEs (or equivalent ...

Company Overview The team supports a broad range of cutting-edge security technologies, helping customers secure their networks, applications, and infrastructure through proactive monitoring, management, and incident response. As demand for managed firewall and security services grows, my client is looking for a Cyber Security Engineer with strong networking … across Fortinet, Check Point and Palo Alto devices. Investigate and troubleshoot connectivity, performance, and security issues across client networks. Respond to alerts, incidents, and service requests, escalating where necessary in line with SLAs. Conduct routine maintenance and health checks on firewall appliances and associated infrastructure. Document changes, issues ...

device compliance, app protection). Experience with PowerShell scripting (automation, user provisioning, reporting). Experience with Graph API (preferred, not mandatory). Identity & Access Management (Critical Requirement) Skills: Azure AD administration (users, groups, roles). Experience with SSO, ADFS. MFA, Conditional Access policies. Hybrid identity experience (Azure AD Connect … administration (optional but useful). Knowledge of email gateways (Proofpoint, IronPort, EOP). Experience with automation/orchestration tools. Understanding of Agile, ITIL, or service management frameworks. ...

return to the front of the grid. Job Description We are now looking for a CAD Systems Specialist to join our Product Lifecycle Management (PLM) team within the Technology Innovation Group. This is a key technical leadership role, providing strategic direction and hands-on expertise for our CAD platform … deliver CAD and PLM projects successfully Investigate recurring issues, identify root causes, and implement permanent solutions Take ownership of major incidents, working closely with Service Management Maintain and update technical documentation Support out-of-hours upgrades or incidents when required Qualifications What We’re Looking For Proven experience ...

house point of contact for IT co-ordination, supporting staff and working alongside external IT providers. You will gain hands on experience in IT service management, equipment and user support while developing technical skills essential for a career in IT operations and infrastructure management. You will be enrolled … maintenance matters of significance Instruct customers in the operation and maintenance of systems/equipment. Ensure issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting Act as a liaison with customers on administrative and technical matters for assigned projects What ...

Life on the team As a Service Management team, we are accountable for all services delivered to our customers, including managed services contracts and professional services engagements. Our core focus is on delivering our promises and delighting customers through service innovation and change, leading our teams ...

Hours per week, 11 Months contract IR35 Status: Inside Security Clearance : BPSS Responsibilities Act as the UK resource data expert, ensuring the Energy Management System (EnMS) and associated platforms are robustly configured to structure and manage Perform complex data analysis (e.g., regressions, baseload analysis) across the network to identify … improvement in Energy and Water usage. Support weekly, monthly and annual reporting obligations. Define, create, and publish meaningful reports for operational use and management review, focusing on the development and monitoring of relevant Energy Performance Indicators (EnPIs) and water-related KPIs. Continuously monitor and highlight failures ...

fantastic opportunity for a Application Support Engineer to join our ever-evolving Application Operations team. The role is within the Platform as a Service unit (Technology Operations), to help to protect, operate and transform the information technology infrastructure, configurations, applications and data that deliver IT services to both customers … kept appropriately informed and consulted at all times. Supporting audit findings and payment attestation submissions. Representing the team at key forums such as Service Design Workshop (SDW), Major Change Board (MCAB) and may be required to attend Technical Design Authority (TDA). We need you to have Excellent communication ...

team, not just a great technical mind, but someone who knows how to communicate, influence, and deliver through others. This is a hands-on management role where you’ll balance technical oversight with people leadership, driving performance, collaboration, and digital innovation across the business. You’ll work closely with … systems, ensuring stability, efficiency, and compliance (GDPR, ISO27001). Collaborate with managers across departments to design and improve digital processes. Lead on IT service management, cybersecurity, and business continuity initiatives. Support the IT Director with strategy delivery and technology roadmaps. Foster a culture of teamwork, accountability, and innovation. ...

exciting time to join the company in a key operational role as an Office Manager. Day-to-day of the role: Office & Facilities Management: Manage front-of-house duties, greeting visitors and handling calls professionally. Maintain office supplies, equipment, vendor relationships, and facilities needs. Support shipping logistics, including FedEx … starters. Finance & HR Support: Perform light accounting tasks such as invoicing, PO creation, payment tracking, and basic bookkeeping. Input RMA invoicing via internal service management software. Support payroll and commissions processing with HR and Accounting teams. Ensure accurate documentation flows to central Finance and HR functions. Process & Compliance ...