326 to 350 of 772 Service Management Jobs in the UK

have: Experience working with ServiceNow in a pre-sales or solution consulting environment, acting as a trusted advisor to customers. Strong knowledge of IT Service Management and wider ServiceNow capabilities, processes and best practice, with the ability to show how ServiceNow supports customer objectives. Ability to bring ServiceNow … sales solutions alongside complementary technology, vendors and integrations. Enterprise Architecture (Strategy, Planning, Standards) applied in a pre-sales environment. Experience of other IT Service Management toolsets and complementary technologies. The ability to conversate in additional languages such as German and French. TPBN1_UKTJ ...

have: Experience working with ServiceNow in a pre-sales or solution consulting environment, acting as a trusted advisor to customers. Strong knowledge of IT Service Management and wider ServiceNow capabilities, processes and best practice, with the ability to show how ServiceNow supports customer objectives. Ability to bring ServiceNow … sales solutions alongside complementary technology, vendors and integrations. Enterprise Architecture (Strategy, Planning, Standards) applied in a pre-sales environment. Experience of other IT Service Management toolsets and complementary technologies. The ability to conversate in additional languages such as German and French. ...

international communications approach focused on positive change managementA senior role, that plays a pivotal part in leading brand, identity, communication, engagement and stakeholder management to drive transformation across MUFG business linesKEY RESPONSIBILITIESAccountable for defining, creating and implementing the Digital Engineering Services and Solutions communications strategy, with a strong emphasis … coherent messagingOwn , create and establish key department branding to form and evolve department identityLead establishment and communication standards and governance across the Digital Engineering Service and Solutions department, enforcing communication standards, framework and approval processes across the departmentEnsure alignment with enterprise communications and branding guidelinesDrive change adoption and engagement ...

National Highways Contract Opportunity - Up to 18 Months Hybrid Working | Birmingham, Leeds, Bristol or other National Highways offices National Highways is seeking a Senior Service Delivery Manager to join its Digital Services function during an exciting period of transformation. As digital services continue to transition into a centralised operating … managing contracts, suppliers, governance and stakeholder relationships that support critical digital services across the organisation. The Role Working within the Digital Services Contract Management team, you will be responsible for ensuring that digital service contracts are effectively managed, suppliers are performing against agreed commitments, and stakeholders receive ...

month contract , paying up to £700 per day , with hybrid working available . The successful candidate will bring extensive experience across capacity management, performance analysis, infrastructure planning and project management , ideally gained within large-scale, complex or secure environments. Key Responsibilities Lead capacity and performance management across … performance models, forecasts and long-term capacity plans. Analyse infrastructure performance and utilisation across physical, virtual and cloud environments . Produce dashboards, reports and management information to support technical and business decisions. Work closely with technical teams, service managers, suppliers and stakeholders to translate business demand into infrastructure ...

delivery for the TechOps portfolio, sitting as a peer to the senior technical Heads of – Platform Operations, Infrastructure & Network, Retail Operations, Disaster Recovery, DBA, Service Management and SRE – with real authority to challenge, block or reprioritise their plans, not simply coordinate them. You will personally build … standard. Job Duties Sitting as a peer to the senior technical Heads of (Platform Operations, Infrastructure & Network, Retail Operations, DR, DBA, Service Management and SRE), with real authority to challenge, block or reprioritise their plans rather than simply coordinate them. Personally building and owning the master critical path ...

integration, RIC-based automation, and AI-driven RAN self-optimisation.Key ResponsibilitiesDefine autonomous RAN use cases including self-optimising RAN, self-healing RAN, interference management, energy optimisation, coverage optimisation, capacity optimisation, and fault prediction.Define RAN KPI models including accessibility, retainability, mobility, throughput, latency, PRB utilisation, interference, handover success, call drop … using OSS, SON, RIC, EMS/NMS, and vendor automation platforms.Support Open RAN, near-real-time RIC, non-real-time RIC, xApps, rApps, and service management and orchestration concepts.Define RAN telemetry, configuration, topology, inventory, and performance data requirements.Support integration with RAN vendor platforms, OSS assurance systems, inventory ...

based automation, and AI-driven RAN self-optimisation.**Key Responsibilities** • Define autonomous RAN use cases including self-optimising RAN, self-healing RAN, interference management, energy optimisation, coverage optimisation, capacity optimisation, and fault prediction. • Define RAN KPI models including accessibility, retainability, mobility, throughput, latency, PRB utilisation, interference, handover success, call …/NMS, and vendor automation platforms. • Support Open RAN, near-real-time RIC, non-real-time RIC, xApps, rApps, and service management and orchestration concepts. • Define RAN telemetry, configuration, topology, inventory, and performance data requirements. • Support integration with RAN vendor platforms, OSS assurance systems, inventory, and orchestration layers. ...

Service Delivery Manager needed in Loughborough Paying £22.41 per hr ref OR110990 Full time hours on a temporarybasis Key Responsibilities ICT Service Delivery Manage the effective operational delivery of ICT services, ensuring systems are reliable, secure, and fit for purpose. Monitor and improve service performance against agreed … SLAs, KPIs, and customer satisfaction measures. Ensure effective delivery of ICT support functions, including Service Desk, Information Governance, and Security. Drive service excellence through continuous improvement initiatives and best practice service management. Leadership and Management Provide day-to-day leadership across ICT operational teams. Support ...

Kick your ITSM career up a notch by joining a fast-growing software technology company looking for a hands-on Service Management Analyst to help shape how they deliver customer support. Reporting and partnering directly with the Head of Customer Success, and working closely with Product and Engineering ...

Product Owner - IFS Location : Remote/Hybrid Type: Permanent We're looking for an experienced, confident Product Owner to take ownership of the Service Management function within a growing technology team. This is an exciting opportunity for a Functional Developer, Functional Consultant, Senior BA or similar looking … senior, credible and confident professional with a proven track record of delivering solutions and working with stakeholders. You'll have: Strong Service Management experience. A background in functional development, consulting or a technical/functional role. Experience taking requirements through to successful delivery. Strong understanding of the product ...

adoption Define and implement testing, assurance and release standards for GenBI solutions Establish audit-ready controls and evidence capture across the delivery lifecycle Develop service management and incident processes for BI and AI platforms Translate governance standards into practical playbooks and delivery guidance Collaborate with business, delivery, risk … controls or assurance Experience operating within enterprise governance or delivery frameworks Knowledge of modern BI platforms such as Looker or Power BI Excellent stakeholder management across technical and non-technical teams Ability to balance robust governance with practical delivery Nice to have: Financial Services experience Exposure to Generative ...

within a professional services environment. Operating across the firm’s enterprise data platforms, the role sits at the intersection of data architecture, platform engineering, service management, and delivery governance. The Technical Lead will act as the bridge between published data architecture and day-to-day engineering delivery, translating … implementable technical standards, reusable engineering patterns, and clearly defined work packages for the data engineering team.The role requires close collaboration with data architects, security, service management, internal stakeholders and delivery teams to ensure our enterprise data team provides stable, supportable, scalable solutions that align to business priorities.The successful ...

complex technical programmes. What you'll be doing Administering and supporting Jira, Confluence, Bitbucket and Bamboo. Delivering platform upgrades, migrations and consolidations. Configuring Jira Service Management, including queues, SLAs and automation. Performing technical health checks and platform optimisation. Developing integrations using APIs and scripting. Supporting CI/… experience with Jira and Confluence. Experience delivering Atlassian upgrades and migrations. Atlassian certifications or Technical Migration accreditation. Administration experience with Bitbucket and Bamboo. Jira Service Management configuration experience. Knowledge of APIs, scripting and system integrations. Experience supporting CI/CD tooling and automation. Strong communication skills and experience ...

push boundaries to deliver extraordinary impact and make KKI a brilliant place to work. Job Purpose You will be accountable for the successful management and delivery of all Kyowa Kirin group IT services to Orchard. In addition, you will act as the Head of IT for Orchard Therapeutics, ensuring … Orchard’s business priorities, compliance obligations, and long‐term strategic objectives. Responsibilities Key Responsibilities: Work closely with Kyowa Kirin group teams to ensure effective service delivery, clear accountability, and appropriate transition of responsibilities across the IT operating model Act as the primary point of contact between Kyowa Kirin ...

integrations, data models, and control evidence for safe, observable changes. You will own the design and engineering of ITSM change enablement workflows within Jira Service Management, integrating change, incident, request and CMDB capabilities with #J-18808-Ljbffr ...

newly created position and will play a key part in the implementation of a new CMDB platform. You'll take ownership of Configuration Management across the technology estate, ensuring the CMDB becomes a trusted source of truth that supports operational excellence, governance, and service delivery. The Opportunity This … more than a BAU CMDB role. You'll have the chance to build the Configuration Management capability from the ground up, defining processes, establishing governance, driving adoption, and ensuring the organisation gets real value from its CMDB investment. Working closely with Service Management, Change, Asset Management ...

Data Centre. This role is responsible for ensuring the reliability, performance, and scalability of mission-critical HPC platforms, while leading hardware lifecycle management and infrastructure projects. You will work across compute, GPU, storage, networking, and data centre infrastructure, providing technical leadership and supporting the delivery of world-class … Engineering, Facilities, and technology vendors to deliver reliable, secure, and high‐performing infrastructure. Key Responsibilities HPC Infrastructure & Hardware Lead the installation, maintenance, and lifecycle management of HPC server infrastructure, including CPU and GPU platforms. Install, upgrade, and replace server components including processors, GPUs, storage, networking, and system hardware. Perform ...

across our UK Data Centre.This role is responsible for ensuring the reliability, performance, and scalability of mission-critical HPC platforms, while leading hardware lifecycle management and infrastructure projects. You will work across compute, GPU, storage, networking, and data centre infrastructure, providing technical leadership and supporting the delivery of world … Engineering, Facilities, and technology vendors to deliver reliable, secure, and high-performing infrastructure.**Key Responsibilities****HPC Infrastructure & Hardware*** Lead the installation, maintenance, and lifecycle management of HPC server infrastructure, including CPU and GPU platforms.* Install, upgrade, and replace server components including processors, GPUs, storage, networking, and system hardware.* Perform ...

Data Centre. This role is responsible for ensuring the reliability, performance, and scalability of mission-critical HPC platforms, while leading hardware lifecycle management and infrastructure projects. You will work across compute, GPU, storage, networking, and data centre infrastructure, providing technical leadership and supporting the delivery of world-class … Engineering, Facilities, and technology vendors to deliver reliable, secure, and high-performing infrastructure. Key Responsibilities HPC Infrastructure & Hardware Lead the installation, maintenance, and lifecycle management of HPC server infrastructure, including CPU and GPU platforms. Install, upgrade, and replace server components including processors, GPUs, storage, networking, and system hardware. Perform ...

Enablement Lead) to join a leading software company based in the London or Munich area. As the Delivery Manager focusing on system implementation and service management, you will be responsible for ensuring the enablement and success of the company's implementation partners across the EU and US. … training videos. Key Words Delivery Manager Partner Enablement Implementation Lead SaaS Technical Software Professional Services Training Programs Certification Customer Success System Integrators Managed Service Providers #J-18808-Ljbffr ...

Field Service Engineer ( Central London ), you will be responsible for maintaining, repairing, and servicing a range of Canon Production products including toner mono and colour products, controllers, 3rd party and Canon pre and post equipment at customer sites. Your role will require you to diagnose faults, install equipment, both … ready to make an impact – we’d love to hear from you. To be successful in this role of a Field Service Engineer you will demonstrate the following skills and expertise:Skills & ExperiencePrevious/demonstrable experience as a field service engineer or in a similar roleStrong mechanical ...

Responsibilities Customer Account Security Partnering (~ 40%) Provide key pre-sales support to the account team community. Propose service offerings and the supporting collateral and demonstrate capability to transition service offerings into live service delivery for your allocated customers Perform workshops and present Information Security services to significant … account customers in accordance with key account management or Sales Team Ensure and support the liaison to customer stakeholders and internal delivery units in the case of escalations or security incident investigation for customer-facing Information Security issues in your allocated customers Assist in ensuring all security-related remedial ...

Newcastle Strategic Solutions Limited is seeking an IT Service Improvement Manager to lead the evolution of IT service management capabilities, driving automation and operational excellence across Technology Services. You will own the ITSM platform roadmap, working with Service Delivery, Service Desk and Engineering to deliver … improved processes and self-service capabilities. You will lead a team of Service Improvement Analysts, collaborating with governance and risk teams to ensure regulatory #J-18808-Ljbffr ...

looking for a Sales Executive with a strong track record in IT Service Management (ITSM) solution sales. This is a great opportunity to join a global leader in IT Service Management and play a key role in expanding presence across the ITSM landscape. You will ...