351 to 375 of 772 Service Management Jobs in the UK

efficiently to maximise productivity and customer satisfaction. Working closely with the operations team, you'll lead the helpdesk function, oversee scheduling and continuously improve service delivery within a business where your contribution will be recognised. This growing facilities maintenance specialist delivers electrical, plumbing, drainage and building fabric services across … commercial environments including retail, healthcare, education and hospitality. With a strong reputation for delivering a high-quality service, they continue to secure new contracts and build long-term client relationships. As the business grows, they are investing in their operations team and are looking for a Helpdesk Manager ...

Senior AV/IT Engineer (Teaching and Events) ISS - Service Management & Delivery Location: Bailrigg, Lancaster, UK Salary: £33,002 to £37,694 (Full-Time/Indefinite) Closing Date: Sunday 09 August 2026 Interview Date: Wednesday 19 August 2026 Reference: 0628-26 Information Systems Services (ISS) is seeking … talented and enthusiastic Senior AV/IT Engineer (Teaching and Events) to join our Campus IT team within Service Management and Delivery Section. The role is primarily based on the Lancaster University Bailrigg campus. As a Senior AV/IT Engineer (Teaching and Events), you will be part ...

Service Delivery Manager | Contract | Leiston | 100% Onsite | SC Cleared I'm working with a leading consultancy delivering critical infrastructure projects and looking for an experienced Service Delivery Manager to join an initial 6-12 month contract , offering a strong day rate . … delivery of IT managed services, ensuring SLA/KPI performance, customer satisfaction, and continual service improvement. This is a customer-facing role where you'll lead governance meetings, manage suppliers, drive ITIL best practices, and oversee service transitions into BAU. Key experience: Proven Service Delivery Manager experience ...

Service Desk Administrator Location: DA13 Kent Salary: £28,000 - £30,000 per annum (dependent on experience) Hours: Monday to Thursday: 9:00am - 5:00pm Friday: 9:00am - 4:00pm (37.5 hours per week) About the Company We are a growing building services and maintenance company specialising in the design … solutions from initial design through to ongoing maintenance and support. Due to continued growth, we are looking for a highly organised and customer-focused Service Desk Administrator to join our operations team. The Role As the Service Desk Administrator, you will be the first point of contact ...

business. What You'll Do Own our platform migrations Lead Multiverse's side of vendor-led platform migrations across identity, endpoint security and service management - directing delivery partners, making the technical calls, and landing each cutover cleanly. Bring order and momentum to fast-moving programmes, keeping change … you. Build automation that removes real work Spot the manual bottlenecks across Enterprise Technology and design smarter, automated workflows - from user provisioning and licence management to compliance reporting and support triage. Build with whatever fits the problem - scripting, no-code or workflow tooling ...

organisation. Contract: Full Time, 6 month Contract Are you an experienced IT Support Engineer who enjoys solving technical problems and delivering excellent customer service? We're looking for an enthusiastic IT Support Engineer to join one of our customers, providing 1st and 2nd line IT support to colleagues across … real impact by ensuring users receive a reliable and professional IT service. You'll be supporting a modern Microsoft environment, resolving technical issues, managing service requests, configuring devices, and helping colleagues get the most from their technology. You'll also work closely with infrastructure teams and third-party suppliers ...

maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations. AccountabilitiesProvision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering … improve the service to customers and stakeholders.Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance.Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service ...

neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Boundary Managed Service Lead Location: Farnborough (onsite 5 days per week) Security Clearance: Due to the secure nature of the work and our customer requirement, candidate are required … hold DV clearance The Boundary Managed Service Lead oversees the design, implementation and ongoing management of boundary security and managed services protecting defence organisations' network perimeters. You will manage boundary security operations, lead service delivery teams, ensure SLA compliance, and maintain the security posture of critical defence ...

Required: SC cleared/eligible for SC sole UK national Duration: 6 months Location: Inverness or Preston | 5 days onsite The Senior Security Incident Management Consultant operates within the Operational Integrator (OI) function and provides governance, leadership, assurance, and strategic oversight of security incident management across a complex … lead for incident governance, the consultant provides a consolidated view of incident risk, drives supplier accountability, and supports continual improvement across the incident management lifecycle. Key Responsibilities Security Incident Governance Supplier Governance & Performance Management Incident Risk & Executive Oversight Reporting & Executive Visibility Assurance & Evidence Management Post-Incident Review ...

summary We are seeking an experienced and credible senior leader to join the One Devon Acutes EPR service as our Head of Design and Delivery. This is a permanent business-as-usual role, advertised by Royal Devon University Healthcare NHS Foundation Trust on behalf of the One Devon Acutes … partnership with Epic to deliver this transformational work. We are seeking an experienced and credible senior leader to join the One Devon Acutes EPR service as our Head of Design and Delivery. This is a permanent business-as-usual role, advertised by Royal Devon University Healthcare NHS Foundation Trust ...

Summary The Client Services Director is responsible for proactively managing all aspects of service delivery, providing leadership and support to ensure high service standards both internally and externally, and continuously improving them. The role focuses on strategic leadership, operational excellence, and customer satisfaction, uniting technical service delivery … customer experience management, and professional services under one cohesive strategy to drive customer retention, growth and value realization. Main Responsibilities and Accountabilities Individual role holders may be advised of additional or particular responsibilities they are required to deliver, but as a Client Services Director, the following gives an indication ...

Release & Problem Manager to join its growing IT team.This is a fantastic opportunity to take ownership of IT change governance, release planning, and problem management across a complex technology environment. You'll play a key role in improving service stability, reducing operational risk, and ensuring technology changes … delivered successfully with minimal business disruption.You'll be responsible for managing and continuously improving the organisation's Change, Release, and Problem Management processes, working closely with IT teams, business stakeholders, projects, and third-party suppliers. Key responsibilities include: Managing the end-to-end Change Management process and leading ...

investing, and the trust that 150 years of J.P. Morgan heritage brings. J.P. Morgan Personal Investing offers award-winning investments, products and digital wealth management services to over 275,000 investors in the UK. We built the business withinnovation as a core part of our ethos to give consumers … work in tribes and squads that focus on specific products and projects. About the role: J.P. Morgan Personal Investing is strengthening its production management capability to support a growing portfolio ofwealthproducts built on a common Investment Platform. We are seeking a Head of Production Management to lead ...

reliable and effective IT support. The Role As a Deskside Analyst, you will act as the primary escalation point for complex IT incidents and service requests that cannot be resolved by the Service Desk. Working both remotely and on-site, you will provide advanced technical support, perform detailed … diagnostics, and ensure issues are resolved efficiently and effectively. You will play a key role in maintaining service reliability, supporting business-critical systems, and delivering a high-quality user experience while adhering to ITIL best practices. Key Responsibilities Act as the main technical escalation point for complex IT incidents ...

Newcastle Building Society is seeking an experienced IT Service Improvement Manager to lead the evolution of IT service management, driving automation and operational excellence across Technology Services. You will own the ITSM platform, shape its roadmap, and deliver automated, efficient workflows in collaboration with Service Delivery … Service Desk, Infrastructure and Engineering teams. You will lead a team of Service Improvement Analysts, champion continuous improvement, balance governance #J-18808-Ljbffr ...

investing, and the trust that 150 years of J.P. Morgan heritage brings. J.P. Morgan Personal Investing offers award‐winning investments, products and digital wealth management services to over 275,000 investors in the UK. We built the business with innovation as a core part of our ethos to give … work in tribes and squads that focus on specific products and projects. About the role J.P. Morgan Personal Investing is strengthening its production management capability to support a growing portfolio of wealth products built on a common Investment Platform. We are seeking a Head of Production Management ...

Service Desk Analyst - NHS Location: Norwich - Hybrid Working Contract: Initially 3-6 months Day Rate: £110 per day IR35: Inside IR35 Hours: 37.5 hours per week, Monday-Friday Shifts: Between 08:00-18:00 Start: ASAP We are recruiting for an experienced IT Service Desk Analyst to join … organisation. The role will provide first-line technical support to clinical and corporate users, acting as the first point of contact for IT incidents, service requests and technical queries. Key Responsibilities Provide first-line technical support for hardware, software, application and network incidents. Log, classify, prioritise and manage incidents ...

Service Desk Analyst - NHS Location: Norwich - Hybrid Working Contract: Initially 3-6 months Day Rate: £110 per day IR35: Inside IR35 Hours: 37.5 hours per week, Monday-Friday Shifts: Between 08:00-18:00 Start: ASAP We are recruiting for an experienced IT Service Desk Analyst to join … organisation. The role will provide first-line technical support to clinical and corporate users, acting as the first point of contact for IT incidents, service requests and technical queries. Key Responsibilities Provide first-line technical support for hardware, software, application and network incidents. Log, classify, prioritise and manage incidents ...

investing, and the trust that 150 years of J.P. Morgan heritage brings. J.P. Morgan Personal Investing offers award-winning investments, products and digital wealth management services to over 275,000 investors in the UK. We built the business with innovation as a core part of our ethos to give … work in tribes and squads that focus on specific products and projects. About the role: J.P. Morgan Personal Investing is strengthening its production management capability to support a growing portfolio of wealth products built on a common Investment Platform. We are seeking a Head of Production Management ...

site in Birmingham. Key Responsibilities Lead, coach, and develop a team of Helpdesk Advisors. Ensure requests and work orders are processed accurately and within service levels. Monitor team performance, workload, and daily operational activity. Manage team rotas to ensure adequate service coverage. Build strong relationships with customers … ongoing development of team members. Ensure compliance with company policies, procedures, and health & safety requirements. About You Previous experience leading a helpdesk, customer service, or service desk team. Strong people management and coaching skills. Excellent communication and organisational abilities. Customer-focused with a proactive, problem-solving mindset. ...

Boundary Service Lead Location: Near Farnborough (5 Days Onsite) Security Clearance: Current DV Clearance Essential Overview We're looking for an experienced Boundary Service Lead to oversee the delivery, operation and continuous improvement of network boundary security services within a highly secure environment. This role combines operational leadership … service management and technical oversight across critical boundary security technologies, ensuring the availability, security and resilience of key network services. Key Responsibilities Lead the delivery of secure network boundary services and operations. Manage security monitoring, incident response and service performance. Oversee boundary security technologies including firewalls ...

seeking someone who enjoys bringing clarity to complexity and thrives in a fast‐paced technology environment. You'll combine strong delivery management skills with enough technical knowledge to provide effective oversight and support to a specialist team, and bring: Proven experience in delivery management, project coordination or operational … validate technical solutions, changes or implementation plans. Strong organisational and planning skills, with experience managing workload, resource allocation and delivery schedules. Experience using delivery management tools such as Azure DevOps, Jira or similar platforms. Excellent communication and stakeholder management skills, with the ability to build trusted relationships across ...

seeking someone who enjoys bringing clarity to complexity and thrives in a fast‐paced technology environment. You'll combine strong delivery management skills with enough technical knowledge to provide effective oversight and support to a specialist team, and bring: Proven experience in delivery management, project coordination or operational … validate technical solutions, changes or implementation plans. Strong organisational and planning skills, with experience managing workload, resource allocation and delivery schedules. Experience using delivery management tools such as Azure DevOps, Jira or similar platforms. Excellent communication and stakeholder management skills, with the ability to build trusted relationships across ...

seeking someone who enjoys bringing clarity to complexity and thrives in a fast‐paced technology environment. You'll combine strong delivery management skills with enough technical knowledge to provide effective oversight and support to a specialist team, and bring: Proven experience in delivery management, project coordination or operational … validate technical solutions, changes or implementation plans. Strong organisational and planning skills, with experience managing workload, resource allocation and delivery schedules. Experience using delivery management tools such as Azure DevOps, Jira or similar platforms. Excellent communication and stakeholder management skills, with the ability to build trusted relationships across ...

seeking someone who enjoys bringing clarity to complexity and thrives in a fast-paced technology environment. You’ll combine strong delivery management skills with enough technical knowledge to provide effective oversight and support to a specialist team, and bring: Proven experience in delivery management, project coordination or operational … validate technical solutions, changes or implementation plans. Strong organisational and planning skills, with experience managing workload, resource allocation and delivery schedules. Experience using delivery management tools such as Azure DevOps, Jira or similar platforms. Excellent communication and stakeholder management skills, with the ability to build trusted relationships across ...