351 to 375 of 395 Service Management Jobs in the UK

experience in cybersecurity. What you’ll do: Support, maintain, and develop security systems Monitor and respond to cybersecurity threats Assist with incident and vulnerability management Collaborate with IT teams to deliver high-quality, secure solutions Help drive IT security best practices across the business What you’ll bring: Knowledge … networking and IT security concepts Strong communication and problem-solving skills Methodical, detail-oriented, and eager to learn Familiarity with IT Service Management tools and ITIL is a plus You’ll get comprehensive mentoring, the chance to work with modern security tools, and the opportunity to make ...

Essential ** Active SC Clearance - or lapsed within the last 12 months Solid understanding of the full software development lifecycle Familiarity with ITIL IT Service Management processes Strong appreciation for development standards and quality procedures 2+ years' professional experience with some of the following technologies: Technical Skills: .Net ...

towards one). Basic familiarity with software development lifecycles or testing frameworks is a plus but not required. Awareness of quality assurance or IT service management best practices. Championing Diversity and Inclusion in QA and IT Careers We are committed to creating an inclusive workplace where everyone ...

strategic direction. You'll define end-to-end engineering standards and guidance, ensuring consistent delivery of assured, governed solutions across software, infrastructure, and service management. The role involves enabling engineering governance, developing automation and tooling strategies, and supporting delivery teams to embed best practices. You'll manage an active ...

national organisation connects technology with real-world impact? We’re looking for a strategic, influential leader to head our Business Engagement function—driving digital service excellence, unlocking innovation, and steering major transformation across a sector that builds the country’s future. This role will suit a collaborative project/… business engagement element of the role. Knowledge of e-learning technology will be highly desirable. Leadership Experience Significant experience leading business engagement, relationship management, or business partnering teams in technology environments Proven track record of building and developing high-performing teams Experience operating at senior leadership level, influencing executive ...

Specialist, youll have the opportunity to learn and grow within a global technology environment. Youll gain hands-on experience with live event monitoring, incident management, and OTT platform operations while working alongside experienced colleagues. If youre passionate about sport, eager to develop technical skills, and thrive in fast-paced … What You'll Be Doing: Monitor DAZNs live platforms, performing event and health checks to ensure smooth operations. Log and escalate incidents clearly using service management tools (e.g., ServiceNow). Assist with Level 1 triage of customer-impacting issues. Support live event readiness processes, working with senior team ...

Service Desk Analyst (Onsite) Head Resourcing are pleased to working on an exciting Service Desk Analyst role. Which will provide exceptional support to users across the organisation. You will be the first point of contact for IT issues, helping colleagues resolve technical problems quickly and efficiently, both remotely … site. Key Responsibilities Deliver 1st and 2nd line support for hardware, software, and cloud applications, ensuring timely resolution of incidents and service requests. Troubleshoot and maintain devices including laptops, desktops, mobile devices, and meeting-room equipment . Support and configure Microsoft 365, Teams, SharePoint, OneDrive, and Intune-managed devices ...

Data Function, this role will be responsible for providing the day-to-day support for Golding’s applications, for example the Housing Management System. This role will focus on resolving business-as-usual support tickets, ensuring smooth operation of their application landscape, and being the champion and main point … level or equivalent Previous experience in a support role within an IT or Business Applications environment Familiarity with ticketing systems and IT service management processes Experience of using the Microsoft Power Platform, or willingness to learn An understanding of application support and development Knowledge of housing systems ...

services institution to appoint an experienced Project Manager to support the insourcing of their global office network support. If you have experience on complex service transitions or infrastructure transformation programmes within financial services, then we want to hear from you. Length: 6-months + extension Rate: £600 - £650/… execution and BAU handover (developing project artifacts, establishing a robust governance framework, and managing the project budget) Demonstrated experience in leading large-scale, complex service transition or IT infrastructure projects (with experience transitioning network support services or critical IT infrastructure highly preferred) Strong understanding of ITIL frameworks, service ...

Architect Work Mode: Hybrid Location (if hybrid/office-based): Guildford/London (2 to 3 days) Role Description Need a ServiceNow CSM (Customer Service Management) or ITSM Architect with strong integration experience who will design, implement, and maintain ServiceNow CSM/ITSM solutions to meet business needs ...

looking for 4 specialists across key domains: ERP (Finance/Procurement/Supply Chain) HCM (Core HR, Payroll, ORC, Talent) ITSM/Service Management (Case/Shared Services/Workflow) EPM (Planning, Budgeting, Forecasting, Consolidation) You’ll join a recognised delivery powerhouse, influence enterprise transformation, and work with ...

leadership roles managing platform/infrastructure services. Excellent understanding of IT Infrastructure, cloud platforms and enterprise collab tools. Strong understanding of ITIL based service management. Experience in delivering security solutions within complex and global environments. Expertise in compliance and security frameworks such as Cyber Essentials Plus. ITIL Foundation ...

leadership roles managing platform/infrastructure services. Excellent understanding of IT Infrastructure, cloud platforms and enterprise collab tools. Strong understanding of ITIL based service management. Experience in delivering security solutions within complex and global environments. Expertise in compliance and security frameworks such as Cyber Essentials Plus. ITIL Foundation ...

network hardware, software, and communication links. This individual will also analyse and resolve network hardware and software problems by participation in the client Service Management processes. Ensuring any issues are resolved in a timely and accurate fashion in alignment with agreed SLA’s. Key Responsibilities: o Plan … network support cases to enable fast resolution that exceeds our customers’ expectations. o Ensuring accurate recording of all cases using the Company’s ticket management tool and closing within agreed timeframes. o Using the central document repository, to ensure knowledge sharing across the team and enable best practice. ...

Project Management (5+ years) Telecommunication Delivery Projects (2+ years) End-to-End ICT Project Management Executive Stakeholder Engagement Cross-functional Team Leadership Virtual Team Coordination & Meetings Supplier & Contractor Management Project Risk & Issue Management Project Health Tracking & Reporting The Project Manager will have had at least … Certification is highly desirable. A Degree is advantageous. The Project Manager will need to be very familiar and specific experience with end-to-end management of the following ICT projects and programs: Understanding of network on high level would be a must have Understanding of network architecture would also ...

points Technical Skills: Expert level proficiency in Python for AIML and backend development Handson experience with agentic AI frameworks workflow automation or intelligent IT service management solutions Deep experience with Large Language Models LLMs and integrating RAG Retrieval Augmented Generation pipelines Experience in prompt engineering and designing effective … trends Provide technical guidance on agentic AI principles and best practices Develop intuitive frontend interaction points for AI agents e.g., chatbots copilot’s self-service portals using Nextjs React and TypeScript Build and maintain backend services and APIs to support agentic workflows primarily using Python ...

helpdesk, or technical support services. Working with diverse technology stacks (.NET, Java, AI/ML, SaaS, Python). Experience with ServiceNow or similar service management tools. Strong communication skills – able to collaborate across international teams and translate business needs into viable technical solutions. The client is unable ...

Performance, you will: Deliver and execute the overall collaborative DDaT strategy for Surrey & Sussex Forces. Lead responsibility for operating a 24/7 DDaT service management interface to the organisation Lead both strategically and operationally with DDaT SLT colleagues through strategic decision making either in force level boards … support the achievement of organisational efficiency. Responsible for ensuring new services are highly effective at go-live by strong governance and ensuring service transition is at the forefront throughout the project life cycle. Leading the identification and mitigation of commercial related risk associated with DDaT services. Ownership on behalf ...

Talent have partnered with a market leading Print company who are expanding their engineering teams and are recruiting a Field Engineer. You provide exceptional service support to clients across the the Swindon, Bristol, Oxfordshire, Gloucestershire regions. This is a fully remote/home based role with attendance … include: Performing fault diagnosis and implementing effective repairs through adjustments, cleaning, or spare parts replacement. Carrying out preventative maintenance as per manufacturer guidelines and service management recommendations. Communicating effectively with customers, providing detailed reports on work completed, and ensuring acceptance of equipment condition and performance post-service. SKILLS ...

requires a combination of technical expertise, solution design skills, and telco domain knowledge to build scalable, high quality ServiceNow solutions that support complex telco service management and operations landscapes.Key Responsibilities• Solution Design & Architecture• Lead end to end design and configuration of ServiceNow solutions for telco processes.• Align solution … architecture with CSDM 4.0+, CMDB best practices, and enterprise data models.• Design telecom specific data models, service models, CI classes, and relationships using TNI (Telco Network Inventory) and extended CMDB classes.• Create high level and low level design documents, process flows, and integration blueprints.If interested please forward your ...

Life on the team Due to a recent service expansion, we're looking for two new Customer Delivery Manager's to join our Delivery Leadership team. As a Customer Delivery Manager (In-life) you will be responsible for the delivery of services to Computacenter customers. Youll be part … team of Service Delivery Managers on one of our largest UK accounts. Within your area of responsibility, you will contribute to an effective governance model to manage the teams and partners who deliver the service, ensuring that high quality and customer satisfaction are maintained, that issues are successfully ...

Cloud Developer IR35: Outside Location: Remote Duration: 3 months Role Summary Due to ongoing expansion and the strategic initiative to enhance their cloud service offerings, Our Client is seeking an IFS Cloud Developer. This role is crucial for delivering high-quality solutions that meet client requirements and improve overall … practices. Essential Skills & Experience To be considered for this role, candidates must possess: Proven experience as an IFS Cloud Developer Experience with IFS Field Service Management Desirable Skills & Experience While not mandatory, the following skills will enhance your application: PSO, MWO Call to Action If you meet ...

Sector: SaaS What are you going to do? Our client is a global SaaS company with expertise for over 30 years in a modern service-management platform designed to create a smoother, smarter, and more efficient experience for both employees and support teams click apply for full ...

Development Representative Location: Hull or Buckinghamshire (Hybrid working options available) About the Opportunity: Clarify are recruiting on behalf of a leading provider of field service management software, helping small and medium-sized businesses streamline operations through workflow automation, systems integration, and mobile solutions. With an international presence across ...

quality ITSM, ITOM, ITBM, and custom applications on the ServiceNow platform. The ideal candidate will combine deep technical expertise with strong leadership and stakeholder management skills. Key Responsibilities Architecture & Design Define and maintain ServiceNow architectural standards, frameworks, and best practices. Design scalable, secure, and high-performing ServiceNow solutions aligned … Azure, GCP) and enterprise integrations. Proficiency in automation tools and CI/CD practices. Process Knowledge Solid understanding of ITIL processes and enterprise IT service management. Experience in designing governance frameworks for ITSM/ITOM. Soft Skills Strong leadership and mentoring capabilities. Excellent communication and stakeholder management skills. ...