376 to 400 of 770 Service Management Jobs in the UK

seeking someone who enjoys bringing clarity to complexity and thrives in a fast-paced technology environment. You’ll combine strong delivery management skills with enough technical knowledge to provide effective oversight and support to a specialist team, and bring: Proven experience in delivery management, project coordination or operational … validate technical solutions, changes or implementation plans. Strong organisational and planning skills, with experience managing workload, resource allocation and delivery schedules. Experience using delivery management tools such as Azure DevOps, Jira or similar platforms. Excellent communication and stakeholder management skills, with the ability to build trusted relationships across ...

Skills from the following roles (or similar) can transfer well into this position: Network Change Coordinator or Planner Junior Network Engineer/Network Technician Service Delivery or Service Management Analyst Service Desk Analyst Incident Analyst Network or IT Field Engineer 1st Line NOC Analyst/Engineer ...

customer environments across cloud, infrastructure, and modern workplace services. As a Microsoft 365 Specialist (Modern Workplace), you will specialise in Microsoft 365 and endpoint management services. You will support live service operations across multiple customer environments, ensuring that collaboration platforms, identity services, and end-user technologies remain secure … stable, and well governed. You will contribute to incident resolution, proactive service management, and continuous improvement, while developing deeper technical capability across the Microsoft ecosystem and adjacent automation platforms. What you will be doing Provide second-line operational support across Microsoft 365 services, including Exchange Online, SharePoint Online ...

customer environments across cloud, infrastructure, and modern workplace services. As a Systems Engineer (Modern Workplace), you will specialise in Microsoft 365 and endpoint management services. You will support live service operations across multiple customer environments, ensuring that collaboration platforms, identity services, and end-user technologies remain secure, stable … well governed. You will contribute to incident resolution, proactive service management, and continuous improvement, while developing deeper technical capability across the Microsoft ecosystem and adjacent automation platforms. What you will be doing Provide third-line operational support across Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, OneDrive ...

vital member of the SAS Cloud team within the Cloud and Information Services (CIS) division, you will contribute to the management and delivery of hosted and remotely managed SAS application environments. Your role will involve close collaboration with customers, analysts, developers, and implementation teams to ensure the delivery … support. Collaboration with global R&D, Product, Technical Support, and CIS teams will be essential to maintaining high levels of customer satisfaction and service quality across all managed environments. In addition, you will lead initiatives aimed at enhancing quality, efficiency, and automation in service delivery. A strong commitment ...

Gain valuable hands-on workplace experience while working towards a recognised qualification. Role Key Responsibilities Provide first-line IT support to users, responding to service desk tickets and requests in line with agreed processes. Assist with user onboarding and offboarding, including account setup, access provisioning, and equipment preparation. Prepare … configure, deploy, and replace end-user devices (PCs, laptops, tablets, and peripherals). Support routine device lifecycle management, including stock control, asset tracking, and hardware refresh activities. Perform initial ticket triage, escalation, and administration to ensure efficient flow through the support function. Assist with administrative IT tasks such ...

team responsible for designing, administering, monitoring, and continuously improving enterprise backup, recovery, and data resilience services across on-premises, cloud, and software-as-a-service environments. This role protects the availability, integrity, and recoverability of the organization's systems and information by ensuring backup policies, retention schedules, recovery objectives … resilient backup architectures using least privilege, multifactor authentication, encryption, immutability, offline copies, and geographically separated recovery data. Support incident response, business-critical recoveries, change management, audit evidence, and compliance requirements related to backup and recovery services. Track service health, capacity, recovery performance, and SLA attainment; coordinate platform upgrades ...

quickly become productive within an existing BeyondTrust environment, absorb knowledge from incumbent teams, support transition activities, and provide ongoing operational expertise as the service moves into BAU. We are seeking two experienced BeyondTrust SMEs to support the transition and ongoing operation of a Privileged Access Management (PAM) service. … knowledge transfer activities across the BeyondTrust platform, working closely with customer SMEs and operational teams. They will play a key role in ensuring secure management of privileged access, supporting integrations with Active Directory and Microsoft Entra ID, and assisting with the transfer of service knowledge into ...

Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping... WKCL1_UKTJ ...

Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team click apply for full job details ...

excellence. Key responsibilities of the role Leading, developing and growing a team of infrastructure engineers Setting technical direction and priorities across the team's service portfolio, including TFE, Active Directory, Jenkins, inventory tooling and Bastion Hosts Driving infrastructure as code adoption and the evolution of AI-driven infrastructure management Ensuring the availability, performance and operational health of core services Acting as the escalation point for critical incidents and service issues Balancing operational delivery with long-term improvements and automation initiatives Hiring, onboarding and developing new team members Representing the team's roadmap and capabilities to stakeholders across ...

Technical Service Delivery Manager Location: London or Birmingham Hybrid working availabl e We are working with a leading global organisation to recruit a Technical Service Delivery Manager to join their technology function. This is an ideal opportunity for someone with a strong technical infrastructure background who is looking … move into a more service-delivery- and stakeholder-focused role while remaining technically credible. You will work closely with internal stakeholders, strategic technology partners and MSPs, ensuring infrastructure services are delivered effectively, securely and to agreed standards. You'll ideally have: Proven experience working within an outsourced, managed-service ...

Vulnerability Management Consultant - Location: Inverness or Preston, 5 days onsite - £500-568 per day depending upon experience Duration: 31/03/2027 This temporary contract is inside IR35 and will require working under the direction of the client delivery manager as part of a multi-disciplinary team. … obtain Security Clearance More details relating to UK Security Clearance can be found here: United Kingdom Security Vetting: clearance levels - GOV.UK The Vulnerability Management Consultant operates within the Operational Integrator (OI) function in a multi-supplier (SIAM) environment, supporting the governance and coordination of vulnerability management activities across ...

handover. Working with stakeholders across the organisation to understand operational requirements and translate them into effective technology solutions. Managing third-party technology suppliers and service providers , ensuring strong performance, value for money and contractual compliance. Ensuring suppliers and solutions operate in accordance with appropriate security and governance standards . … Taking responsibility for major incident management , coordinating technical teams and suppliers to minimise disruption to users. Supporting disaster recovery, resilience and business continuity planning across the technology estate. Overseeing vulnerability management and supporting the wider organisation's approach to information and cyber security . Identifying opportunities to modernise ...

data capabilities, governance, and infrastructure, helping to turn data into a strategic advantage for the organisation.This role requires exceptional programme leadership, strategic thinking, stakeholder management, and delivery expertise. You will be a champion of programme and project management best practice, with the ability to drive high-performing teams … exemplary ways of working. Line management responsibilities may also form part of the role. This role has end-to-end accountability for a portfolio of approximately 10 major data initiatives, spanning data platform transformation, data governance, analytics enablement, customer insight capabilities, regulatory and corporation reporting, operational data management ...

nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Technical point of contact for complex applications, interfacing to both Client and customer stakeholders. Gain an understanding of the complete architecture … storage, networking and database technologies, liaising with counterparts from all those technical areas. Responsible for compliance with all required security policies. Responsible for patch management strategy across the full stack. Responsible for Upgrade management across the full stack. Assisting with incident and problem management, playing a proactive ...

storage, networking and database technologies, liaising with counterparts from all those technical areas. Responsible for compliance with all required security policies. Responsible for patch management strategy across the full stack. Responsible for Upgrade management across the full stack. Assisting with incident and problem management, playing a proactive … role in root cause analysis and management of remediation activities. Management of future roadmaps in line with customer business requirements. Your skills and experience Extensive experience across End User, Workplace and Collabration environments. Extensive experience of Windows Enterprise environments and associated tooling. Extensive experience in Windows Operating Systems ...

storage, networking and database technologies, liaising with counterparts from all those technical areas. Responsible for compliance with all required security policies. Responsible for patch management strategy across the full stack. Responsible for Upgrade management across the full stack. Assisting with incident and problem management, playing a proactive … role in root cause analysis and management of remediation activities. Management of future roadmaps in line with customer business requirements. Your skills and experience Extensive experience across End User, Workplace and Collabration environments. Extensive experience of Windows Enterprise environments and associated tooling. Extensive experience in Windows Operating Systems ...

Proven experience as a Product Manager or Senior Product Owner. Experience working within SaaS, software products or digital platforms. Strong product discovery and roadmap management experience. A data-driven and customer-focused approach to decision making. Experience working within Agile product development environments. Excellent stakeholder management and communication … skills. We'd be particularly interested in candidates with experience in one or more of the following: SaaS products and platforms Managed Service Providers (MSPs) Customer experience and digital self-service platforms Service management, CRM or workflow tools Data-driven products and analytics platforms Cloud, infrastructure ...

firm's network, infrastructure, and hybrid server environment. Oversee IT budgets, forecasting, and cost management. Lead disaster recovery, business continuity, backup, and risk management processes. Implement and maintain effective cyber security, network security, and data protection measures. Maintain the firm's Cyber Essentials Plus (CE+) accreditation. Provide and oversee … operational support. Experience within a legal or professional services environment would be highly advantageous, as would experience with the Partner for Windows (P4W) case management system. You must also have proven experience managing and preparing organisations for Cyber Essentials and Cyber Essentials Plus (CE+) audits . Essential Experience & Skills ...

Equivalent qualification and significant recent and relevant specialist Financial Systems experience, as supported by experience in Financial Accounting/Governance, Financial Services Costing and Management Accounting functions. Prince 2 qualification or significant successful and demonstrable project management experience. European Computer Driving Licence (or equivalent) Desirable Relevant Postgraduate Qualification … Sigma Qualification Experience Essential Sufficient relevant Financial System strategic management experience, including new functionality evaluation and experience of major change management and business process improvement delivery. Extensive relevant Financial System management & operational planning experience. Extensive experience in a complex, high volume, financial transactional environment using an integrated ...

people. Job Description You will produce new business with a defined set of ServiceNow's largest existing accounts. You will oversee executive relationship management for assigned accounts and lead virtual teams, including Solution Sales, Solution Consulting, Support and Professional Services, in supporting our most esteemed clients. What … tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 10+ years of experience in client management, aligning account strategies to revenue opportunities 5+ years of experience as a Client Director or equivalent role with validated multi-million-dollar sales solutions ...

Rochdale Boroughwide Housing is looking for an experienced and customer-focused IT Support Manager to lead the day-to-day delivery of our IT Service Desk. This is an excellent opportunity for a hands-on IT professional who combines strong technical knowledge with a passion for service excellence … when it best meets business and personal needs. What you'll be doing as our IT Support Manager Leading and developing the IT Service Desk team to deliver a professional and responsive support service. Managing the delivery of first and second-line IT support for a diverse user base. ...

looking for a Head of Software Support to lead our Support and Success function, ensuring our customers receive reliable, high-quality service every day. About The Role This is a strategic level senior leadership role with responsibility for multiple support teams across healthcare, social care, education, and oncology systems. … will bring clarity, structure, and direction, ensuring consistent ways of working and a strong focus on customer experience. You will balance operational excellence with service strategy, owning performance against key metrics and leading improvements that have lasting impact. What You Will Be Doing Lead multi-disciplinary support teams, building ...

resilience. Drive continuous improvement through automation, monitoring and modern infrastructure practices. Manage third-party suppliers, technology partners and infrastructure vendors. Maintain IT governance, asset management, capacity planning and documentation standards. Essential Experience 8+ years' experience in IT infrastructure, enterprise IT or technical operations. Proven experience supporting R&D, laboratory … delivering infrastructure projects and managing external suppliers. Key Skills Infrastructure architecture and solution design R&D and laboratory systems support Project delivery and stakeholder management IT service management and operational excellence Cybersecurity and compliance Vendor and supplier management Continuous improvement and automation Strong communication and leadership ...