376 to 395 of 395 Service Management Jobs in the UK

quality ITSM, ITOM, ITBM, and custom applications on the ServiceNow platform. The ideal candidate will combine deep technical expertise with strong leadership and stakeholder management skills. Key Responsibilities Architecture & Design Define and maintain ServiceNow architectural standards, frameworks, and best practices. Design scalable, secure, and high-performing ServiceNow solutions aligned … Azure, GCP) and enterprise integrations. Proficiency in automation tools and CI/CD practices. Process Knowledge Solid understanding of ITIL processes and enterprise IT service management. Experience in designing governance frameworks for ITSM/ITOM. Soft Skills Strong leadership and mentoring capabilities. Excellent communication and stakeholder management skills. ...

depth knowledge of modern OS deployment methods (e.g., Windows Autopilot, Configuration Manager, Windows Update for Business). Strong understanding of security, compliance, and identity management within Microsoft 365 environments. Experience and confidence creating, maintaining and deploying scripts through Powershell Proven ability to support and mentor junior team members, with … Microsoft Certified: Modern Desktop Administrator Associate (MD-102) Additional relevant Microsoft certifications would be advantageous. Preferred Additional Skills Knowledge of Agile, ITIL practices and service management. Exposure to DevOps methodologies and tools. Ability to manage and optimise storage solutions. Understanding of compliance standards (GDPR, ISO 27001). Personal Attributes ...

resolve platform-related issues, escalating to ServiceNow support when necessary. Ensure compliance with organisational standards and security policies. Configure ServiceNow modules (Incident, Problem, Change, Service Catalog). Develop workflows, forms, and scripts to automate processes. Manage notifications, UI pages, and dashboards Create and manage user roles, groups, and ACLs. … Maintain CMDB health and data integrity. Implement ITIL best practices for service management. Analyse current processes and propose automation opportunities. Support agile development and iterative enhancements. Maintain technical documentation and knowledge base. Provide training and guidance to end-users and stakeholders. Strong knowledge of ServiceNow Core and Platform modules. ...

office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/… simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. You will join a global IT team, supporting end users from all regions. As well as assisting our global end users you will ...

third-party vendors to resolve complex IT and telecoms issues. Travel to client sites to provide on-site support as needed. Deliver excellent customer service and build strong, trusted relationships. What we’re looking for Experience in a 1st or 2nd Line IT support role. Strong understanding of Windows … VPNs, and LAN/WAN. Familiarity with VoIP, mobile networks, and unified communication systems. Proficiency with ITSM tools such as ServiceNow, Remedy, or Jira Service Management. Strong communication skills and a customer-first mindset. Ability to work independently and collaboratively. Full UK driving licence required due to travel requirements. ...

devices. Ensure data security by implementing and maintaining robust security measures, such as firewalls, intrusion detection systems, and encryption protocols. Lead vulnerability and patch management activities to identify and remediate security vulnerabilities in IT systems and applications, with support from managed SOC. Monitor and maintain network reliability by troubleshooting … department, creating a culture of continuous improvement and managing a programme of change across all systems and processes. Support the senior management team across the business where IT plays an enabling role to achieve their goals. Evaluate, recommend, and implement new technologies to enhance efficiency and productivity across ...

site forward whilst working on multiple, high impact projects. The site has expanded rapidly following recent successes, this role therefore requires strong project management skills to oversee multiple high-impact initiatives. Excellent communication and collaboration with diverse Stakeholders, ensuring alignment between IT and business functions, is essential for success … ensuring they're tackled efficiently and effectively. Who We're Looking For: Someone who: Has a proven track record in IT support and project management with a solid foundation in Microsoft technologies. Strong technical background: networking (switch/router configuration, cabling), server management, Microsoft 365, Active Directory ...

site forward whilst working on multiple, high impact projects. The site has expanded rapidly following recent successes, this role therefore requires strong project management skills to oversee multiple high-impact initiatives. Excellent communication and collaboration with diverse Stakeholders, ensuring alignment between IT and business functions, is essential for success … ensuring they're tackled efficiently and effectively. Who We're Looking For: Someone who: Has a proven track record in IT support and project management with a solid foundation in Microsoft technologies. Strong technical background: networking (switch/router configuration, cabling), server management, Microsoft 365, Active Directory ...

site forward whilst working on multiple, high impact projects. The site has expanded rapidly following recent successes, this role therefore requires strong project management skills to oversee multiple high-impact initiatives. Excellent communication and collaboration with diverse Stakeholders, ensuring alignment between IT and business functions, is essential for success … ensuring they're tackled efficiently and effectively. Who We're Looking For: Someone who: Has a proven track record in IT support and project management with a solid foundation in Microsoft technologies. Strong technical background: networking (switch/router configuration, cabling), server management, Microsoft 365, Active Directory ...

devices. Ensure data security by implementing and maintaining robust security measures, such as firewalls, intrusion detection systems, and encryption protocols. Lead vulnerability and patch management activities to identify and remediate security vulnerabilities in IT systems and applications, with support from managed SOC. Monitor and maintain network reliability by troubleshooting … department, creating a culture of continuous improvement and managing a programme of change across all systems and processes. Support the senior management team across the business where IT plays an enabling role to achieve their goals. Evaluate, recommend, and implement new technologies to enhance efficiency and productivity across ...

dynamic team. The ideal candidate will have a strong background in designing, developing, and implementing ServiceNow solutions to support business processes and IT service management. Required Skills & Experience Proven experience as a ServiceNow Developer (minimum 2–3 years). Strong knowledge of ServiceNow modules such as ITSM, CMDB, Incident … Problem, Change Management . Proficiency in JavaScript, Glide API, and ServiceNow scripting . Experience with ServiceNow integrations (REST/SOAP APIs). Understanding of ITIL processes. Excellent problem-solving and communication skills. Desirable Skills ServiceNow certifications (CSA, CAD, CIS). Experience with Service Portal and Flow Designer . ...

office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/… simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively Klipboard is the leading, specialist supplier of fully integrated technology solutions and related services to niche vertical markets in the wholesale and retail ...

decision-making at leadership level. Maintain accurate project tracking and reporting using Smartsheet, SharePoint, and advanced Excel. What We’re Looking For Strong project management skills with a proven ability to meet deadlines. Technical background in networking, voice, and infrastructure technologies. Expertise in Smartsheet, SharePoint, and advanced Excel. Excellent … communication, negotiation, and stakeholder management skills. Preferred Qualifications PMP or PRINCE2 certification. Hands-on experience with AWS, Azure, and infrastructure modernization projects. Familiarity with ITIL processes and service management. ...

documentation, dashboards, and reports using Smartsheet, SharePoint, and Excel. Manage stakeholder communication and ensure transparency on progress, risks, and dependencies. Required Skills Strong Project Management skills with the ability to deliver under pressure. Technical background in networking, voice, and infrastructure technologies. Expertise in Smartsheet, SharePoint, and advanced Excel … tracking and reporting. Ability to provide strategic direction and influence decision-making at leadership level. Excellent communication, negotiation, and stakeholder management skills. Preferred Qualifications PMP or PRINCE2 certification. Experience in Cloud platforms (AWS, Azure) and infrastructure modernization projects. Familiarity with ITIL processes and service management. Randstad Technologies ...

conditional access, and group policies. Provide technical support via phone, email, Teams, and face-to-face. Log, manage, and resolve IT tickets using Jira Service Management. Escalate unresolved issues in line with SLAs. Document IT processes and fixes using SharePoint and Confluence. Troubleshoot hardware and software issues using Intune … verbal, with a customer-focused approach. Ability to work well as part of a team and follow instructions from senior staff. Good time management and organisational skills, with attention to detail. Positive attitude, reliability, and a proactive approach to learning and self-development. Grade 4 in GCSE Maths & Grade ...

leading specialist supplier of fully integrated ERP systems and related services to niche vertical markets in the wholesale and retail distribution, logistics and service sectors. A fast-paced PE backed organisation going through a period or acquisition and operational consolidation the role of Financial Analyst is a key role … month end reporting packs, including key KPIs. Prepare standing analysis, add preliminary analytical commentary for review by department lead and senior finance business partners Management of standard templates so that reporting style is consistently in line with brand guidelines Maintain base data and reports for rolling forecast, annual budgets ...

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes … simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively As Klipboard continues to expand across the globe, we are seeking a driven, confident and passionate Senior Marketing Executive with an abundance ...

delivery of high-quality services and customer satisfaction. Our Delivery Leadership team is the central point of contact into Group Delivery for Customers and Service Management. We are responsible to consistently deliver high quality competitive Group Delivery services, delighting our customers, and ensuring services are being delivered against measures … Customer Delivery Manager (In-life) you will be responsible for the delivery of services to Computacenter customers. Youll be part of a team of Service Delivery Managers on one of our largest UK accounts. Within your area of responsibility, you will contribute to an effective governance model to manage ...

measures of Customer Satisfaction, delivery quality and financial cost performance. What youll need Youll need to know: Youll be a proven practitioner in IT Service Management. Youre likely trained in ITIL, at least to Foundation status. Youll know that its not all about ITIL. Youll be able to show … that you understand how IT services fit in a customers business and how we as a service provider can add value. Youll need to be: Motivated to succeed as a Team Youll know that success is about how teams work together, both within Computacenter and the customer. Youll ...

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes … simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively We currently have a position available for a Business Development Executive to continue the growth of our start-of-the-art cloud product ...