1 to 25 of 323 Service Manager Jobs in the UK

A rare opportunity to join a unique service user charity working with individuals who have, or have had substance use issues, Build on Belief is looking for a Service Manager to run a weekend service based in Buckinghamshire. We are particularly interested in recruiting someone … who has direct working or lived experience of substance use problems. Tasks JOB DESCRIPTION: SERVICE MANAGER TITLE: Service Manager SALARY: £24,851.84 HOURS : F/T post, 30 hours per week (Hrs TBC, Saturday and Sunday mandatory) BASED AT: High Wycombe, HP11 2RZ REPORTS … To manage and develop the Weekend Social Club on behalf of the organisation within the agreed business plan. KEY RESPONSIBILITIES AND ACCOUNTABILITIES: Running a Service The Service Manager is responsible for ensuring that the running of a service is done in line with Build on More ❯

IT Service Manager, Support Manager, COR7024 As part of continuing business growth, an IT Service Manager/Support Manager is required to join one of the region's most successful accountancy firms. The successful IT Service Manager … from home up to 2 days a week, with some travel involved to various locations across the south of England. The Role The IT Service Manager/Support Manager will join the IT team of a growing top 40 accountancy firm with offices in central … and southern England, line managing a support team of 4 across 2 locations, as they seek to provide an exceptional support service to approximately 500 users. In addition to leading the team and maintaining some hands-on support responsibilities, the IT Service Manager/Support Manager More ❯

IT Service Manager (Incident, Major Incident, Problem) Join to apply for the IT Service Manager (Incident, Major Incident, Problem) role at ERS IT Service Manager (Incident, Major Incident, Problem) Join to apply for the IT Service Manager (Incident … Major Incident, Problem) role at ERS Get AI-powered advice on this job and more exclusive features. Job Description IT Service Manager (Incident, Major Incident, Problem) Grade: 4 Reporting to: Head of IT Service Management Location: Hybrid/London About us IQUW is a speciality (re … Information Technology Industries Insurance Referrals increase your chances of interviewing at ERS by 2x Sign in to set job alerts for "Information Technology Services Manager" roles. London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 month ago Information Technology Service Delivery Manager More ❯

Digital Service Manager We have an exciting opportunity to join a purposeful charity as a Digital Service Manager on a permanent, full-time basis. Do you want to make a difference every day? Do you want to lead and shape the future of critical … platforms, supporting democracy and transparency while working with a passionate, remote team? If yes, then we’d love to hear from you… Position: Digital Service Manager Location: Fully Remote (UK-based) Hours: Full time Contract: Permanent Salary: £45,000 – £55,000 per annum (FTE), plus pension … May 2025. We reserve the right to close this vacancy early if enough suitable applications are received. The Role As our new Digital Service Manager, you’ll be responsible for the day-to-day running of organisations flagship civic platforms: WhatDoTheyKnow , FixMyStreet , TheyWorkForYou , and WriteToThem . These More ❯

Field Service Manager Technical Services Manager Metrology and Microscopy £60K - £70K + Bonus (Earnings £65K-£75K) + Excellent Benefits + Package Genuine Opportunities for Career Progression **An excellent opportunity for a management professional with a background managing Engineers from high value capital equipment backgrounds, to … join a market leader in sophisticated semiconductor process equipment, offering first class product training and unsurpassed opportunities for career development** The Company – Field Service Manager, Metrology & Microscopy My client is a global leader in innovative and complex semiconductor process equipment, with cutting edge patented technology in metrology … a commitment to world leading manufacturing facilities, outstanding product innovation, excellent customer care and the recruitment and development of good people. The Role – Field Service Manager, Metrology & Microscopy This market leader now seeks to recruit a technically astute Field Service Manager, to manage their More ❯

IT Service Lifecycle Manager/IT Service Manager A fantastic opportunity has arisen for an IT Service Lifecycle Manager/IT Service Manager to join our Birmingham based client on a permanent basis. Responsibilities and Duties: Lead the … Service Lifecycle process to ensure that new and existing services meet business needs and are scalable and sustainable. Collaborate with stakeholders to gather service requirements and design services that are aligned with business objectives and IT capabilities. Oversee the service portfolio, ensuring that all services are aligned … objectives and deliver value and that all services contain up- to-date and accurate information. Lead the Release Management process, ensuring that software and service releases are planned, tested, and deployed with minimal disruption. Coordinate across teams to ensure that releases are executed according to schedule, with thorough testing More ❯

We have only the best roles at Cameo Consultancy J09 : Visitor Service Manager Visitor Service Manager Salary: Up to £30,000 per annum + benefits Reference: J09 Job Type: Permanent Location: Henley-On-Thames, Oxfordshire Skills: hospitality, customer service, scheduling, stock, health & safety … Industry: Hospitality and Catering As Visitor Service Manager , you will be joining a family-owned and run beautiful rural estate. The estate receives many visitors a year and hosts a wide range of events and activities including festivals, weddings, children's events, and private parties. The role … is open Saturday and Sunday, a five-day working week including weekends, having two days off in the week. Key Responsibilities for the Visitor Service Manager: Customer-facing lead for day-to-day site operations Initial point of contact for issues arising throughout the day, escalating where More ❯

unique opportunity to join a thriving retail brand as they invest into their core functions, and are seeking to hire for an experienced IT Service Manager to join their Lincoln team. You will own all key areas of the IT Service function, taking responsibility for service … build a career, and grow professionally within an environment that is collaborative, people-focused and meritocratic. Description As the successful candidate for the IT Service Manager position, you will be a critical part in the delivery of market-leading technology services across the organisation. You will ensure … SLAs are consistently met and exceeded, driving a first-rate IT Service function for users, operating within an ITIL environment. Service Transition will be a central focus of the role, as the business is continuously looking to invest in best-in-class, high-quality services, and you will More ❯

Service Delivery Manager £45,000 - £55,000 plus benefits including training and certifications Camden, London, NW1 Key Words: Service Delivery Manager, Service Desk Lead, Team Leader, Managed Services, IT Support, MSP, KPI s, Manager My client is a highly regarded IT … Support company based in Camden, renowned for their exceptional service and loyal client base. They are looking for an experienced Service Delivery Manager, ideally from the MSP/Managed Services space, to oversee the successful delivery of their IT services to external clients. Service Delivery … Manager More Info: This is a crucial role in driving client satisfaction and organisational growth. We are looking for a Service Delivery Manager who is passionate about delivering exceptional client service. Duties: Lead and manage a small team of service delivery professionals, fostering a More ❯

Service Delivery Manager £45,000 - £55,000 plus benefits including training and certifications Camden, London, NW1 Key Words: Service Delivery Manager, Service Desk Lead, Team Leader, Managed Services, IT Support, MSP, KPI’s, Manager My client is a highly regarded IT … Support company based in Camden, renowned for their exceptional service and loyal client base. They are looking for an experienced Service Delivery Manager, ideally from the MSP/Managed Services space, to oversee the successful delivery of their IT services to external clients. Service Delivery … Manager – More Info: This is a crucial role in driving client satisfaction and organisational growth. We are looking for a Service Delivery Manager who is passionate about delivering exceptional client service. Duties: Lead and manage a small team of service delivery professionals, fostering a More ❯

Manage service department team members, including customer service interactions, reports, and repairs. Provides the highest level of customer service whilst developing lasting customer relationships. The Service Delivery Manager is responsible for managing the IT Service Desk team which provides front line Incident and … Request Management across all IT services. They are responsible for ensuring that all incidents and service requests are handled effectively across all channels within agreed Service Levels to deliver customer satisfaction. The Service Delivery Manager is responsible for developing and implementing the strategy, standards, and … procedures within the Service Desk. The post holder is responsible for the Service Desk tool and Knowledge Base. They are responsible for analysing usage of applications, incidents, and requests to identify problems and proactively reduce call volumes. Is expected to work effectively within a team, working most closely More ❯

Manage service department team members, including customer service interactions, reports, and repairs. Provides the highest level of customer service whilst developing lasting customer relationships. The Service Delivery Manager is responsible for managing the IT Service Desk team which provides front line Incident and … Request Management across all IT services. They are responsible for ensuring that all incidents and service requests are handled effectively across all channels within agreed Service Levels to deliver customer satisfaction. The Service Delivery Manager is responsible for developing and implementing the strategy, standards, and … procedures within the Service Desk. The post holder is responsible for the Service Desk tool and Knowledge Base. They are responsible for analysing usage of applications, incidents, and requests to identify problems and proactively reduce call volumes. Is expected to work effectively within a team, working most closely More ❯

Service Delivery Manager Proftech Talent are working with Motormax on the recruitment of a Service Delivery Manager to join their Shenstone based team. Motormax is a leading provider of automotive technology solutions, helping fleets operate more safely, efficiently, and intelligently. Their MaxConnex platform delivers … advanced camera and telematics integrations, empowering businesses with real-time visibility, insights, and control over their operations. They are looking for a Service Delivery Manager to join the growing team and help deliver outstanding technology experiences to their customers. This role is central to the deployment of … the MaxConnex camera platform and integrated telematics solutions-ensuring projects run smoothly from planning through to successful implementation. As a Service Delivery Manager, you will need to have/be: 3 years' experience in service delivery, project management, or technical programme coordination, ideally in a SaaS More ❯

Service Operations Manager/Head of Service Delivery – Central London – ITIL, Service Management, People Management, SLAs - £100,000 - £110,000 A leading MSP supporting the financial sector is currently looking to hire a talented Service Operations Manager/Head of Service Delivery to join their established team in London. In this role the successful candidate will be responsible for ensuring that the service delivery team achieves and delivers all performance metrics and adheres to SLAs. Daily responsibilities of the Service Operations Manager/Head of Service … and improvements made, people management and conducting appraisals and dealing with inbound client support calls and high profile clients. To be considered for the Service Operations Manager/Head of Service Delivery role you will require the following skill-set: ITIL SLAs/KPIs People Management More ❯

Service Operations Manager/Head of Service Delivery – Central London – ITIL, Service Management, People Management, SLAs - £100,000 - £110,000 A leading MSP supporting the financial sector is currently looking to hire a talented Service Operations Manager/Head of Service Delivery to join their established team in London. In this role the successful candidate will be responsible for ensuring that the service delivery team achieves and delivers all performance metrics and adheres to SLAs. Daily responsibilities of the Service Operations Manager/Head of Service … and improvements made, people management and conducting appraisals and dealing with inbound client support calls and high profile clients. To be considered for the Service Operations Manager/Head of Service Delivery role you will require the following skill-set: ITIL SLAs/KPIs People Management More ❯

We have an exciting opportunity to join a purposeful charity as a Digital Service Manager on a permanent, full-time basis. Do you want to make a difference every day? Do you want to lead and shape the future of critical civic tech platforms, supporting democracy and … transparency while working with a passionate, remote team? If yes, then we'd love to hear from you Position: Digital Service Manager Location: Fully Remote (UK-based) Hours: Full time Contract: Permanent Salary: £45,000 - £55,000 per annum (FTE), plus pension (4% employer, 4% employee) Closing … May 2025. We reserve the right to close this vacancy early if enough suitable applications are received. The Role As our new Digital Service Manager, you'll be responsible for the day-to-day running of the organisation's flagship civic platforms: WhatDoTheyKnow , FixMyStreet , TheyWorkForYou , and WriteToThem More ❯

Service Delivery Manager - London £350-£400 per day - Inside IR35 Initially 6 months We are looking for an experienced Service Delivery Manager to join our team and take a key role in leading the delivery of our technical services across global regions, including North … oversee the activities of our development teams to ensure that our services are delivered reliably, efficiently, and to the highest standards of quality. The Service Delivery Manager will be responsible for ensuring our technical teams meet their service level objectives, driving operational excellence, and maintaining strong … relationships with internal and external stakeholders. You will play a vital part in coordinating service delivery, managing incidents and problems, and ensuring that development activities align with our customer commitments. Key Responsibilities - Oversee and coordinate the work of development teams to ensure service stability, performance, and improvement - Act More ❯

Service Delivery Manager - London £350-£400 per day - Inside IR35 Initially 6 months We are looking for an experienced Service Delivery Manager to join our team and take a key role in leading the delivery of our technical services across global regions, including North … oversee the activities of our development teams to ensure that our services are delivered reliably, efficiently, and to the highest standards of quality. The Service Delivery Manager will be responsible for ensuring our technical teams meet their service level objectives, driving operational excellence, and maintaining strong … relationships with internal and external stakeholders. You will play a vital part in coordinating service delivery, managing incidents and problems, and ensuring that development activities align with our customer commitments. Key Responsibilities - Oversee and coordinate the work of development teams to ensure service stability, performance, and improvement - Act More ❯

Service Manager I am working with a market leading professional services business who are looking to improve their Service Management offering globally. This role lends its hand to Service design, Service Transition and Change Management and the incumbent will be responsible for delivering programmes … to improve all of these remits. If you're a strong all round Service Management professional and have a real passion to make global change then this is the role for you! I am looking for: - Overall Service Lifecycle experience (Service Design, Service Transition & Change Management More ❯

Digital Service Manager - Insurance - Permanent Our client, a Global Specialist Insurance broker, is looking for a Digital Service Manager to help shape and lead their digital service capability during a major transformation. This is a unique opportunity to work in a fast-paced … digital environment and implement service management processes from the ground up. You'll be great for this role if: You have hands-on experience building or managing ITIL/ITSM processes in digital or SaaS environments You've worked in digital service management, ideally in insurance, broking, or … feed them into agile product backlogs You've worked solo or in lean teams and are comfortable leading both the design and delivery of service functions You have knowledge of Agile, Scrum, or Product Ownership frameworks This is a permanent opportunity paying £80,000 - £120,000 + bonus More ❯

Job Title: Customer Service Manager Department: Customer Support and Technical Support Location: Manchester, UK (Onsite) About the Role: As a Customer Service Manager, you'll lead our Customer Service and Technical Support teams to deliver outstanding customer experiences. Reporting to the Global Head … the day-to-day operations and overall strategy for the support function. You’ll focus on building a high-performing, customer-centric environment where service quality, satisfaction, and team development are prioritised. This is a leadership role where strong service management, coaching, and operational skills are key. Key … Responsibilities: Lead and develop Customer Service and Technical Support teams, including team leaders and Heads of Line. Oversee daily operations to ensure customer queries and technical issues are resolved quickly, professionally, and empathetically. Monitor and improve customer satisfaction (CSAT), first contact resolution (FCR), response times, and service quality. More ❯

a multi-award winning audiovisual company based in Norfolk, with a strong reputation both nationally and internationally. Our client is looking to appoint a Service Manager to be based at their purpose-built warehouse, assembly, and office facility in Wymondham. The company is well-established, having traded … for almost seventy years and has a reputation for excellence, customer support, and the delivery of outstanding customer service. The Service Manager will be responsible for the Service function within the business, ensuring the department runs effectively and delivers the very best in customer experience. You … Duties include: Overall management of the Helpdesk, ensuring internal KPIs are met, managing escalations, and supporting the Helpdesk team to ensure excellent and consistent service levels. Ensure the Service Helpdesk function delivers against contractual obligations and provide comprehensive reports into senior management, as necessary. Owning the P&L More ❯

SC Cleared ITIL Service Manager, HYBRID ROLE 2 Days a week in Corsham, £600 P/D Experienced ITIL Service Manager with current SC Clearance. Your expertise will be critical in managing and improving IT operations, overseeing incident and problem management processes, and maintaining … service quality. K ey Responsibilities: Oversee and manage ITIL-aligned service management processes and frameworks. Act as a point of escalation for major incidents and ensure timely resolutions. Ensure compliance with SLAs and KPIs, driving continuous improvement in service delivery. Collaborate with cross-functional teams to optimize … IT services and systems. Lead stakeholder communications and ensure customer satisfaction. Requirements: Current SC Clearance Proven experience as an ITIL Service Manager in a secure or sensitive environment. Expertise in ITIL best practices and service lifecycle management. Strong leadership, communication, and problem-solving skills. Ability to More ❯

create a green future together! About Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent … rapid development, Autel Energy has become a leading solutions provider of EV charging station products in Europe. With excellent quality and high-quality localized service of AC/DC series products, are highly favored by European energy companies, CPOs, and dealers. In Europe, we have: Over 120 employees actively … of green environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in More ❯

create a green future together! About Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent … rapid development, Autel Energy has become a leading solutions provider of EV charging station products in Europe. With excellent quality and high-quality localized service of AC/DC series products, are highly favored by European energy companies, CPOs, and dealers. In Europe, we have: Over 120 employees actively … of green environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in More ❯