126 to 150 of 253 Service Manager Jobs in the UK

those who display and foster them,itsdeeply embedded within our DNA. Invest in us andwellinvest in you!. Job Description Role Overview As a Service Delivery Manager , you will be responsible for managing client relationships and ensuring the successful delivery of services. You will collaborate closely with … customers, the wider Service Delivery team, and Technical Consultants to deliver high-quality outcomes and drive customer satisfaction. Roles & Responsibilities Service Reporting:Produce both customer and internal service reporting. Service Reviews:Conduct regular reviews with customers. Customer Management:Handle escalations, issues, problems, and requirements. Financial Management ...

them, it's deeply embedded within our DNA. Invest in us and we'll invest in you!. Job Description Role Overview As a Service Delivery Manager , you will be responsible for managing client relationships and ensuring the successful delivery of services. You will collaborate closely with … customers, the wider Service Delivery team, and Technical Consultants to deliver high-quality outcomes and drive customer satisfaction. Roles & Responsibilities Service Reporting: Produce both customer and internal service reporting. Service Reviews: Conduct regular reviews with customers. Customer Management: Handle escalations, issues, problems, and requirements. Financial Management ...

Global firm seeks a SOC Service Manager to support the continued evolution and maturity of its Security Operations Centre capability. This is a strategic role focused on helping shape the future direction of the SOC, overseeing a key outsourced service provider and driving operational excellence across … ensuring the function remains aligned with the wider cyber security roadmap. You will own the relationship with the outsourced SOC provider, oversee service delivery and play a key role in major incident escalation. You will also drive improvements across SOC governance, processes and reporting, developing meaningful KPIs and metrics ...

Lynx Recruitment is looking for an experienced Service Delivery Manager to join a growing technology consultancy delivering complex managed services for a large-scale, business-critical digital platform. This is an exciting opportunity to work within a collaborative, multi-team environment, supporting enterprise-level services that underpin … high-volume customer-facing application. You'll play a key role in ensuring operational excellence, driving continual service improvements, and acting as the bridge between technical delivery teams and customer stakeholders. Key Responsibilities Manage service delivery in line with SLAs and KPIs. Lead service reviews, reporting ...

supporting a high-profile defence client in recruiting Technical Service Manager. This is an initial 9 month contract to start from end of September, with the below requirements: Start date - End of September/start of October Outside IR35 £500 - £550 p/d outside IR35 Hybrid working … between the technical staff and higher management, ensuring that technical projects align with the broader organisational strategy and goals. As the Technical Services Manager you will focus on optimising service delivery, enhancing technical support capabilities, and managing the performance and development of the technical team across ...

supporting a high-profile defence client in recruiting Technical Service Manager. This is an initial 9 month contract to start from end of September, with the below requirements: Start date - End of September/start of October Outside IR35 £500 - £550 p/d outside IR35 Hybrid working … between the technical staff and higher management, ensuring that technical projects align with the broader organisational strategy and goals. As the Technical Services Manager you will focus on optimising service delivery, enhancing technical support capabilities, and managing the performance and development of the technical team across ...

supporting a high-profile defence client in recruiting Technical Service Manager. This is an initial 9 month contract to start from end of September, with the below requirements: Start date - End of September/start of October Outside IR35 £500 - £550 p/d outside IR35 Hybrid working … between the technical staff and higher management, ensuring that technical projects align with the broader organisational strategy and goals. As the Technical Services Manager you will focus on optimising service delivery, enhancing technical support capabilities, and managing the performance and development of the technical team across ...

people can develop, thrive and help shape the future of sustainable technology. Job function We are looking for an experienced Group IT Services Manager to lead the delivery and continuous improvement of IT services and infrastructure across TXO. Reporting to the Group Head of IT, you will … teams. This is a hands‐on leadership role for someone who can operate comfortably at both the strategic and operational level - setting direction, improving service performance, leading people and suppliers, while remaining close enough to the detail to understand and resolve complex service issues. Specific responsibilities The following ...

Service Delivery Manager needed in Loughborough Paying £22.41 per hr ref OR110990 Full time hours on a temporarybasis Key Responsibilities ICT Service Delivery Manage the effective operational delivery of ICT services, ensuring systems are reliable, secure, and fit for purpose. Monitor and improve service performance … against agreed SLAs, KPIs, and customer satisfaction measures. Ensure effective delivery of ICT support functions, including Service Desk, Information Governance, and Security. Drive service excellence through continuous improvement initiatives and best practice service management. Leadership and Management Provide day-to-day leadership across ICT operational teams. Support ...

Eaglecliff is seeking a Delivery-focused IT Project Manager/Service Manager to lead the DEX Sustainability program, covering delivery, operational readiness, stabilisation and transition to BAU. You will coordinate cross-functional teams across design, testing, deployment and support handover. The role requires strong experience ...

About the job. National Highways is seeking a qualified and motivated individual to join our Operations Directorate as an Assistant Service Delivery Manager. This role will be based at our offices in Nottingham and will involve overseeing the delivery of maintenance and repair services across the region. You will … will need to have a full driving licence, with no more than 3 points, to be considered for this position. Proactively track and monitor service delivery performance on the assigned Route(s) or contract scope (e.g. DBFO, RTMC), identify performance trends, risks and issues, including the analysis of root ...

solutions and smart homes by designing our own hardware, enabling it with seemless software, and tying it all together to the cloud. As a Service Delivery Manager — EMEA in the eero Customer Support team, you will own the end-to-end support experience for customers across … countries. You'll develop and engage a team of exceptionally talented supervisors, agents, and vendor partners — owning regional performance through Key Performance Metrics and service delivery quality. This is a high-impact leadership role where you'll shape how millions of EMEA customers experience eero, while building the operational ...

Enterprise Service Manager/Business Analyst - HR ServiceNow HRSD- Circa100k You must have experience of implementing HR ServiceNow to be considered. Please only apply if you have experience of implementing HR ServiceNow The Client Based in London my client are a prestigious professional services organisation boasting ...

Join OneAdvanced We’re looking for a Senior Service Transition Manager to lead the successful transition of IT services for one of OneAdvanced’s highest-priority customers, while also supporting other key strategic accounts and programmes where needed. You’ll own the end-to-end transition process … operational readiness, you’ll make sure every transition is delivered to a consistently high standard. Working with enterprise-level accountability, you’ll apply OneAdvanced service transition frameworks and best practices to protect customer experience, ensure operational teams are fully prepared, and deliver stable live services from day one. This ...

Service Reporting & Governance Manager in the Financial Services industry, you'll focus on designing and implementing service reporting and governance processes to keep technology operations running smoothly. Your role will involve ensuring compliance with standards, managing reporting frameworks, and supporting decision making with accurate data. … design and prior experience is essential. Client Details A company in the Financial Services industry located in London. Description Design, implement and continuously improve service governance frameworks. Define governance structures, reporting standards and escalation processes. Establish and maintain KPI, KRI and performance measurement frameworks. Define metric ownership, thresholds, targets ...

Global firm seeks a SOC Service Manager to lead the evolution of its Security Operations Centre capability and govern outsourced services. You will define strategic direction, own the relationship with the outsourced SOC provider, and drive governance, metrics and major incident escalation across security operations. This role ...

Service Delivery Manager – Regulatory ReportingQuant Capital is urgently looking for a Service Delivery Manager/Implementation Consultant to join our high profile client. Our client is a fintech50 business changing the world of MiFID regulation and transaction reporting. They are a truly disruptive financial … making confident decisions under pressure with aggressive timeframes and have a proven track record on successfully overseeing a number of projects of differing scales. Service Delivery Managers must have: BSc or Msc in it, economics, Maths, financeExperience of Software implementation or Back office systemsExcelIdeally SQL but this ...

hackajob is partnering directly with Solirius Reply to hire for this role. Role: Service Desk Manager Location: Mainly Remote with occasional on-site attendance required. Clearances: Internal Background Check (DBS)/Eligible for Security Clearance About Us: Solirius Reply part of the Reply Group is a technology … consultative approach, youre comfortable engaging with clients, understanding their needs, and translating them into effective outcomes. About the Role We are seeking an experienced Service Desk Manager with 5+ years of hands-on leadership experience to oversee a mature support service environment. You will manage ...

Service Delivery Manager Permanent Location: North West, London based Salary: Competitive Negotiable Sellick Partnership is supporting a growing organisation providing maintenance, compliance and facilities services to social housing providers, public sector organisations and commercial clients click apply for full job details ...

Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 - £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of the management team and joint head of the Support Department, you will ...

Role: Service Desk Manager Location: South Manchester Salary: £50,000£60,000 Job Description We are currently working with a growing and well-established technology business in South Manchester who are looking to appoint an experienced Service Desk Manager to lead and develop their ...

Lynx Recruitment are working with a growing technology consultancy specialising in cloud, AI and modern IT solutions . We are seeking an experienced Service Delivery Manager to oversee managed services across a portfolio of clients. Key Responsibilities Own end-to-end service delivery across multiple client … accounts. Act as the primary operational contact and escalation point for clients. Lead regular service reviews and manage SLAs, KPIs and service governance. Work with technical teams to manage tickets, incidents and change requests. Produce service performance reports and identify trends and recurring issues. Drive Continuous Service ...

Join us as a Service Delivery Manager and lead our mission to provide exceptional 24/7 support across all channels. You will manage and mentor our Service Desk team, ensuring team success, SLA adherence, and customer satisfaction. Drive continuous improvement by implementing ITIL best practices … customer feedback to enhance our services. Your leadership will be pivotal in shaping a responsive, efficient, and customer-centric support environment. Responsibilities: Ensure our Service Desk delivers 24/7 support, keeps P1 incidents under control, and meets SLAs. Lead and support the team, helping them grow, perform well ...

Service Assurance Manager leads the Service Assurance team and is accountable for the effective governance of IT service management across HL's dual technology estate, spanning heritage systems, cloud services, and integrated third party platforms. The role ensures consistent execution of service management processes ...

title: Service Delivery Manager Location: Romsey/Hybrid - typically 2 days per week onsite Salary: £85,000-£95,000 Bonus: up to 6% Candidates must be willing and eligible to undergo SC and DV security clearance We're looking for an experienced Service Delivery Manager ...