126 to 150 of 182 Service Manager Jobs in the UK

Driving Excellence in Technical Support! Join us as a Service Desk Manager and ensure round-the-clock coverage across all support channels. Manage our Service Desk team to deliver exceptional support, evaluate performance, and uphold SLA standards. Implement ITIL processes to foster best practices in technical support. Your insights from customer feedback will be pivotal in … enhancing our services and driving continuous improvement. About us We are a rapidly growing Omnichannel SaaS organisation on a mission to boost productivity, improve customer service, and increase efficiency across various industries. Based in Manchester, UK, our influence spans five continents, with offices in Barcelona, Miami, Melbourne, and South Africa, and we're not done yet- we're still … expertise in technical support, maintaining professionalism in all interactions. • You will ensure quality delivery in every customer interaction. Who is suitable for this role? • Proven track record as a Service Desk Manager or similar role • Proficiency in help desk and remote control software. • Strong technical background with excellent communication skills for both technical and non- technical audiences. More ❯

Driving Excellence in Technical Support! Join us as a Service Desk Manager and ensure round-the-clock coverage across all support channels. Manage our Service Desk team to deliver exceptional support, evaluate performance, and uphold SLA standards. Implement ITIL processes to foster best practices in technical support. Your insights from customer feedback will be pivotal in … enhancing our services and driving continuous improvement. About us We are a rapidly growing Omnichannel SaaS organisation on a mission to boost productivity, improve customer service, and increase efficiency across various industries. Based in Manchester, UK, our influence spans five continents, with offices in Barcelona, Miami, Melbourne, and South Africa, and we're not done yet- we're still … expertise in technical support, maintaining professionalism in all interactions. • You will ensure quality delivery in every customer interaction. Who is suitable for this role? • Proven track record as a Service Desk Manager or similar role • Proficiency in help desk and remote control software. • Strong technical background with excellent communication skills for both technical and non- technical audiences. More ❯

source. Our goal is to provide peace of mind to our clients, knowing they are secured by a partner they can trust. We’re seeking a proactive and driven Service Delivery Manager to join our growing team. As a key member of the Sales and Client Delivery function, you will be responsible for ensuring the effective delivery … of our services, acting as the main operational contact for service matters for our clients. In this role, you’ll focus on service quality, retention, manages escalations, and drive continuous improvement by working closely with technical teams, to ensures issues are resolved quickly and services are delivered to the highest standard. Key Responsibilities Oversee the end-to-end … delivery of our cyber security services, ensuring compliance with SLAs and contractual obligations. Act as the primary operational contact for clients on service matters and escalations, ensuring timely resolution and root cause management. Manage service delivery for MXDR and Total subscription customers, working in partnership with the Account Manager (AM). Monitor service quality, KPIs More ❯

source. Our goal is to provide peace of mind to our clients, knowing they are secured by a partner they can trust. We’re seeking a proactive and driven Service Delivery Manager to join our growing team. As a key member of the Sales and Client Delivery function, you will be responsible for ensuring the effective delivery … of our services, acting as the main operational contact for service matters for our clients. In this role, you’ll focus on service quality, retention, manages escalations, and drive continuous improvement by working closely with technical teams, to ensures issues are resolved quickly and services are delivered to the highest standard. Key Responsibilities Oversee the end-to-end … delivery of our cyber security services, ensuring compliance with SLAs and contractual obligations. Act as the primary operational contact for clients on service matters and escalations, ensuring timely resolution and root cause management. Manage service delivery for MXDR and Total subscription customers, working in partnership with the Account Manager (AM). Monitor service quality, KPIs More ❯

IT Account and Service Delivery Manager Hybrid/UK - £40K-£55K permanent role OCS Consulting plc is a leading IT Consultancy with offices in UK and Europe (Netherlands, Belgium and Switzerland) and is looking to recruit a permanent IT Account and Service Delivery Manager . We deliver a range of services from IT Consultancy More ❯

essential beating heart of our customers’ businesses, supporting them in a range of objectives, from maintaining legislative compliance to boosting engagement with stakeholders and enhancing productivity. The Role: The Service Transformation Manager will work within the PMO & Service Transformation Team to drive change and transformation within our Managed Payroll Services (MPS) organization. This position will involve … of working as part of a simplification programme, including moving customers onto one unified platform, aligning processes across multiple teams, consolidating multiple brands and standardising services & SLA’s. The Service Transformation Manager will oversee change management efforts, process redesign, stakeholder management, and data insights to effect informed decisions. This is a highly crucial role that will shape More ❯

essential beating heart of our customers’ businesses, supporting them in a range of objectives, from maintaining legislative compliance to boosting engagement with stakeholders and enhancing productivity. The Role: The Service Transformation Manager will work within the PMO & Service Transformation Team to drive change and transformation within our Managed Payroll Services (MPS) organization. This position will involve … of working as part of a simplification programme, including moving customers onto one unified platform, aligning processes across multiple teams, consolidating multiple brands and standardising services & SLA’s. The Service Transformation Manager will oversee change management efforts, process redesign, stakeholder management, and data insights to effect informed decisions. This is a highly crucial role that will shape More ❯

essential beating heart of our customers’ businesses, supporting them in a range of objectives, from maintaining legislative compliance to boosting engagement with stakeholders and enhancing productivity. The Role: The Service Transformation Manager will work within the PMO & Service Transformation Team to drive change and transformation within our Managed Payroll Services (MPS) organization. This position will involve … of working as part of a simplification programme, including moving customers onto one unified platform, aligning processes across multiple teams, consolidating multiple brands and standardising services & SLA’s. The Service Transformation Manager will oversee change management efforts, process redesign, stakeholder management, and data insights to effect informed decisions. This is a highly crucial role that will shape More ❯

Technical ServiceManager Defence Satellite Communications A Technical ServiceManager role is available supporting Commercial Satellite Communication Services within a defence environment. This position involves ownership … of all support cases and close collaboration with Ministry of Defence system engineering and project teams to ensure timely resolution and process improvement. Reporting to a senior technical services manager, the role requires coordinating multi-disciplinary teams to manage support visits efficiently, including logistics and commercial arrangements. The successful candidate will provide technical expertise, maintain high customer satisfaction … across satellite communications Coordinating support teams and external stakeholders to resolve complex technical issues Providing internal briefings to senior management on case status and plans Ensuring effective management of service visits, equipment, and invoicing Tracking support trends and owning improvement initiatives Supporting minor project management within obsolescence and support programmes Delivering training to 1st and 2nd line support staff More ❯

Technical ServiceManager Defence Satellite Communications A Technical ServiceManager role is available supporting Commercial Satellite Communication Services within a defence environment. This position involves ownership … of all support cases and close collaboration with Ministry of Defence system engineering and project teams to ensure timely resolution and process improvement. Reporting to a senior technical services manager, the role requires coordinating multi-disciplinary teams to manage support visits efficiently, including logistics and commercial arrangements. The successful candidate will provide technical expertise, maintain high customer satisfaction … across satellite communications Coordinating support teams and external stakeholders to resolve complex technical issues Providing internal briefings to senior management on case status and plans Ensuring effective management of service visits, equipment, and invoicing Tracking support trends and owning improvement initiatives Supporting minor project management within obsolescence and support programmes Delivering training to 1st and 2nd line support staff More ❯

Technical Service Interface Manager West Yorkshire - Halifax £55,000 Brief Technical Service Interface Manager needed for a large facilities management organisation based in Leeds who are looking to employ an experienced and well-rounded individual that takes pride in their work with an in-depth knowledge of undertaking AP/CP Duties in support More ❯

Service Delivery Manager - Finance & Back Office Applications Circa £70k per annum + benefits (Up to 20% bonus, life assurance and 25 days holiday + bank holidays) Hybrid - 2 - 3 days per week in Parklands office Our client is a Global FTSE 250 organisation undergoing a major transformation under a new CIO. Over the next three years, the … federated model to a centralised global structure, supported by significant investment in technology and a new global outsourcing model for IT operations. This role sits within the Infrastructure and Service Operations team and will be responsible for overseeing the delivery and performance of a suite of finance and back-office applications provided by an outsourced vendor. You'll act … needs Thriving in fast-paced, complex environments Winning hearts and minds across diverse stakeholder groups Working with third-party and offshore providers to deliver high-quality services Applying ITIL service management principles Experience or knowledge of SAP/S4 Hana and other financial platforms Please apply directly with your CV. If suitable, we'll be in touch to share More ❯

Technical Services Manager £50,000 Circa Stonehouse (Onsite) Managing team of 12 Engineers 37.5 hour week/26 days holiday + bank The Role Are you experienced in leading technical teams across multiple locations? Do you have a strong background in IT project delivery and hands-on support? If so, we have an exciting opportunity for you. We … are looking for a Technical Services Manager to oversee the daily operations of our technical support team. You will ensure the smooth running of our technology systems, manage IT projects and work closely with other departments to maintain and improve our IT services. Key Responsibilities: Service Delivery Management: Oversee the day-to-day operations of the technical … support team, ensuring all service requests are addressed within customer SLAs and maintaining high standards of service delivery. Team Management: Lead, mentor, and develop the technical support team, providing guidance and support to enhance their skills and performance. Customer Facing Service Reviews: Conduct regular service reviews with customers to ensure their needs are being met and More ❯

countries around the world. It includes the broadcaster RTL Group, the trade book publisher Penguin Random House, the magazine publisher Gruner + Jahr, the music company BMG, the service provider Arvato, the Bertelsmann Printing Group, the Bertelsmann Education Group, and Bertelsmann Investments, an international network of funds. The company has 117,000 employees and generated revenues of €17.1 billion … in the 2015 financial year. Bertelsmann stands for creativity and entrepreneurship. This combination promotes first-class media content and innovative service solutions that inspire customers around the world Job description: Salary: £37,000.00 Location: Hams Hall Hours: 40 hours per week, Monday to Friday The Customer Service Delivery Manager is a critical position within our Key … or support internal and external weekly sync meetings and drive completion of relevant actions Manage the preparation and implementation of monthly and quarterly client meetings, providing insight into all service-related matters. Work with nominated clients to develop an understanding of their needs and ensure they are met. Liaise with other Arvato departments to progress any ad hoc operational More ❯

The Lawyer Awards. Role Summary Are you passionate about delivering excellent Data services and leading high-performing teams? Do you thrive in a hands-on leadership role where customer service, process improvement, and technical know-how all come together? We're looking for a Data Manager to join our dynamic data team and play a pivotal role … Data Engineers, Data Analysts and BI Developers. This is a fantastic opportunity to shape the way Data Services are delivered across the organisation, ensuring colleagues receive the very best service, whilst driving continuous improvement. This is a hands-on operational role where you'll manage data workload planning and work delivery, whilst managing the relationships between data and our … allocation including capacity planning, sprint planning, managing data stand up meetings and leading business wide data prioritisation meetings Formulate both short-term day-to-day and longer-term Data Service Delivery plans and identify and lead work on continuous improvement of the service Acting as a key escalation point for data support queries, providing guidance and issue resolution More ❯

The Lawyer Awards. Role Summary Are you passionate about delivering excellent Data services and leading high-performing teams? Do you thrive in a hands-on leadership role where customer service, process improvement, and technical know-how all come together? We're looking for a Data Manager to join our dynamic data team and play a pivotal role … Data Engineers, Data Analysts and BI Developers. This is a fantastic opportunity to shape the way Data Services are delivered across the organisation, ensuring colleagues receive the very best service, whilst driving continuous improvement. This is a hands-on operational role where you'll manage data workload planning and work delivery, whilst managing the relationships between data and our … allocation including capacity planning, sprint planning, managing data stand up meetings and leading business wide data prioritisation meetings Formulate both short-term day-to-day and longer-term Data Service Delivery plans and identify and lead work on continuous improvement of the service Acting as a key escalation point for data support queries, providing guidance and issue resolution More ❯

The Lawyer Awards. Role Summary Are you passionate about delivering excellent Data services and leading high-performing teams? Do you thrive in a hands-on leadership role where customer service, process improvement, and technical know-how all come together? We're looking for a Data Manager to join our dynamic data team and play a pivotal role … Data Engineers, Data Analysts and BI Developers. This is a fantastic opportunity to shape the way Data Services are delivered across the organisation, ensuring colleagues receive the very best service, whilst driving continuous improvement. This is a hands-on operational role where you'll manage data workload planning and work delivery, whilst managing the relationships between data and our … allocation including capacity planning, sprint planning, managing data stand up meetings and leading business wide data prioritisation meetings Formulate both short-term day-to-day and longer-term Data Service Delivery plans and identify and lead work on continuous improvement of the service Acting as a key escalation point for data support queries, providing guidance and issue resolution More ❯

help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day. And as a Senior Service Delivery Managerthere’s never been a better time to join. This role will ensure the delivery and maintenance of robust, resilient technology systems and services to support the operation … of Costa business globally. It will also support the Head of Technology Service and Operations to define and deliver the Service Management strategy. So, why Costa? We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten … future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you’ll do Being a Senior Service Delivery Manageris about so much more than bringing our coffee to the world. It’s your chance to stir up real success – which means you’ll be: the operational More ❯

Job Title: Service Delivery Manager Location: Brentwood, Essex Salary: £40,000 £45,000 per annum (depending on experience) Reporting to: Operations Director About the Role We are a people-first, service-led facilities management business delivering mechanical, electrical, and building fabric maintenance to clients across the UK click apply for full job details More ❯

This apprenticeship is a role within the Civil Service. To see full details of the apprenticeship click on ‘apply’ to go to the Civil Service Jobs website. Role This apprenticeship is a role within the Civil Service. To see full details of the apprenticeship click on ‘apply’ to go to the Civil Service Jobs website. Training You can … see full details of this apprenticeship on Civil Service Jobs. Apprenticeship Standard Digital support technician (level 3) Training Provider To Be Confirmed Working Week Click apply to see full details of the working week for this apprenticeship. Expected Duration 1 Year 3 Months Positions Available 3 Closing Date Monday, 20th October 2025 Start Date Saturday, 1st November 2025 Desired … Qualifications English GCSE, grade C (Essential) Maths GCSE, grade C (Essential) About the Employer Department for Work and Pensions You can see full details of this apprenticeship on Civil Service Jobs. More ❯

Account Manager - Technology Development Services Manchester (Hybrid - 2 days in office) £35,000 - £50,000 + Quarterly Bonus We're looking for a commercially savvy Account Manager to take ownership of a portfolio of long-term, high-value technology partnerships worth over £8m in annual revenue. You'll be at the heart of our "land and More ❯

providing detailed reports and recommendations Developing and presenting scalable security solutions and services that meet client needs Collaborating with internal teams to ensure client security requirements are integrated into service delivery Leading incident response efforts and conducting post-incident analysis to prevent future occurrences Organizing tabletop exercises with both clients and our teams Required profile: Ability to engage confidently More ❯

AtPeregrine,wereconstantlyseekingSpecialistTalentthatoffertheidealmixofskills,experience,andattitude,toplacewithourvastarrayofclients.FromProjectChangeProfessionalsinlargegovernmentorganisationstoSoftwareDevelopersintheprivatesectorwearealwaysinsearchofthebesttalenttoplace,now. HowSpecialistTalentWorks AtPeregrine,wefindthebesttalentforourclients.Unliketraditionalcontractors,whereyouarehiredbytheclient,youremainapermanentemployeeofPeregrine,withaccesstoallourstandardbenefits: APermanentPosition LifeAssurance 5%annualbonus PensionSchemeEmployermatchedto5% VoluntaryBenefitsHealthCashPlan,Dental,WillWritingetc AnnualLeave23daysrisingto27withlengthofservice SickPayIncreasingwithlengthofservice TheRole:SeniorNetworkSpecialist RoleOverview Focus: Hands-ontechnicalspecialistprovidingsupportacrossmultipleteams. Environment: Resource-constrained,requiringaproactiveandadaptableall-rounderwhocancontributeideasanddriveimprovements. Actasa seniortechnicalrepresentative ,supportingteamsinday-to-dayoperationsandlong-termstrategy. KeyResponsibilities More ❯

AtPeregrine,wereconstantlyseekingSpecialistTalentthatoffertheidealmixofskills,experience,andattitude,toplacewithourvastarrayofclients.FromProjectChangeProfessionalsinlargegovernmentorganisationstoSoftwareDevelopersintheprivatesectorwearealwaysinsearchofthebesttalenttoplace,now. HowSpecialistTalentWorks AtPeregrine,wefindthebesttalentforourclients.Unliketraditionalcontractors,whereyouarehiredbytheclient,youremainapermanentemployeeofPeregrine,withaccesstoallourstandardbenefits: APermanentPosition LifeAssurance 5%annualbonus PensionSchemeEmployermatchedto5% VoluntaryBenefitsHealthCashPlan,Dental,WillWritingetc AnnualLeave23daysrisingto27withlengthofservice SickPayIncreasingwithlengthofservice TheRole:SeniorNetworkSpecialist RoleOverview Focus: Hands-ontechnicalspecialistprovidingsupportacrossmultipleteams. Environment: Resource-constrained,requiringaproactiveandadaptableall-rounderwhocancontributeideasanddriveimprovements. Actasa seniortechnicalrepresentative ,supportingteamsinday-to-dayoperationsandlong-termstrategy. KeyResponsibilities More ❯

AtPeregrine,wereconstantlyseekingSpecialistTalentthatoffertheidealmixofskills,experience,andattitude,toplacewithourvastarrayofclients.FromProjectChangeProfessionalsinlargegovernmentorganisationstoSoftwareDevelopersintheprivatesectorwearealwaysinsearchofthebesttalenttoplace,now. HowSpecialistTalentWorks AtPeregrine,wefindthebesttalentforourclients.Unliketraditionalcontractors,whereyouarehiredbytheclient,youremainapermanentemployeeofPeregrine,withaccesstoallourstandardbenefits: APermanentPosition LifeAssurance 5%annualbonus PensionSchemeEmployermatchedto5% VoluntaryBenefitsHealthCashPlan,Dental,WillWritingetc AnnualLeave23daysrisingto27withlengthofservice SickPayIncreasingwithlengthofservice TheRole:SeniorNetworkSpecialist RoleOverview Focus: Hands-ontechnicalspecialistprovidingsupportacrossmultipleteams. Environment: Resource-constrained,requiringaproactiveandadaptableall-rounderwhocancontributeideasanddriveimprovements. Actasa seniortechnicalrepresentative ,supportingteamsinday-to-dayoperationsandlong-termstrategy. KeyResponsibilities More ❯