176 to 200 of 333 Service Manager Jobs in the UK

Role & Responsibilities: · Create and review annual plan for service team operations · Overall responsibility for the effective operation of the UK service team, act as primary point of contact for customer’s service requests and reporting back to HQ · Coordinate scheduling for on-site survey & service visits … and allocate engineering teams from both in-house and 3rd party resources · Coordinate with sales team to create quotations for installation & service activity · Liaise with commercial and sales teams to identify upcoming project requirements and plan service team resources accordingly · Keep the stock room and repair centre in … an orderly state and order supplies accordingly to ensure smooth-running of service team · Maintain accurate records of RMA processes and ensure smooth running of the repair team · Liaise with customers to inform them of planned service visits and advise on status of ongoing & completed tasks · Maintain the More ❯

IT Service Continuity and Testing Manager Technology Operational Resilience | Disaster Recovery | DORA International Banking Group - Central London Day Rate Contract - Inside IR35 - Fully On-site Are you an experienced technology resilience and disaster recovery professional with expertise in operational resilience and continuity management? We're seeking an … IT Service Continuity and Testing Manager to join our prestigious international banking client in London on a day rate contract. This critical role focuses on ensuring the continuity of IT operations, safeguarding systems against disruptions, and driving compliance with regulatory requirements, including the Digital Operational Resilience Act … such as power up/down events. Maintaining and updating internal systems to track application disaster recovery statuses and documentation. Driving enhancements to the service continuity framework to align with regulatory mandates such as PRA and DORA. Representing service continuity status at key forums, including CHIP and Operational More ❯

M&E Services Manager - Mechanically Biased Job Reference: WL1924.124 Location: Surrey Function: Mechanical & Electrical Competitive Salary & Excellent Benefits Status: Full Time Job Type: Permanent Our site working hours are 08:00AM - 17:30PM M&E Services Manager (Mechanically Biased) Windlesham, Surrey (this is a site-based … on a portfolio ranging from the UK's most recognisable listed attractions to cutting-edge contemporary structures. We now seek an M&E Services Manager (Mechanically Biased) to join us on a permanent, full-time basis. The Culture At Walter Lilly, we work with each other and our … employees can bring themselves to work in line with our core values of integrity, honesty, and fairness. The Role As an M&E Services Manager (Mechanically Biased), you will manage building services designs, information and sub-contractors for a portfolio of specific projects, from enquiry stage through to More ❯

United Kingdom , Cirencester Full-Time Closing Date: 04/24/2025 Senior Account Service Delivery Manager Summary of Position Reporting to the Regional Head of Service - EMEA within Procurri's Third Party Maintenance tower. The role will be to deliver a customer service experience … that provides high levels of excellence and satisfaction. You will work closely with multiple service delivery teams, including the NOC, engineers, technical support, logistics, transition, and planning. On a day-to-day basis you will drive service delivery and improvements and be a customer facing representative of Procurri … on company performance to the defined agreement. This will include reporting of SLA metrics to key customers and internal stakeholders. Present monthly or quarterly Service Reviews for key Partners Act as escalation point for all Delivery issues. Drive cross-functional teams for resolution. Lead and complete Root Cause Analysis More ❯

of clients and innovative projects, as well as brilliant colleagues to learn from and collaborate with. Role Overview We are looking for a Senior Service Delivery Manager to join our high calibre team responsible for delivering an extensive range of corporate secretarial and governance services to ensure … legal entities are compliant with local requirements. You will be responsible for leading a professional services team of 22 individuals to deliver excellent client service and experience. This will include organisation of training, building knowledge and skills of the team, implementation and roll out of policies, and supporting a … developing and growing team. Main Responsibilities Overall responsibility Service: monitoring performance, ensuring targets are met, and enhancing client experience. Finance: leading enhanced financial performance, including reducing spend, increasing revenue, and utilising data for accuracy of reporting. Operations: ensure processes are understood and embedded, introduce managed change projects, and seek More ❯

Mechanical & Electrical (M&E) Services Manager - Main Contractor Job Reference WL1924.121 Location Surrey Function Mechanical & Electrical Status Full Time Job Type Permanent Our site working hours are 08:00AM - 17:30PM Mechanical & Electrical (M&E) Services Manager - Main Contractor Windlesham, Surrey (site-based) Who Is Walter … a portfolio ranging from the UK's most recognisable listed attractions to cutting-edge contemporary structures. We are now seeking an M&E Services Manager to join us on a permanent, full-time basis. The Culture At Walter Lilly, we work with each other and our clients in … employees can bring themselves to work in line with our core values of integrity, honesty, and fairness. The Role As an M&E Services Manager, you will manage building services designs and information for a portfolio of specific projects. You will be responsible for producing detailed commissioning programmes More ❯

talk to you. There really is something for everyone here. Within our Capital Design and Delivery department, we are looking for a Design Services Manager to join our Waste Infrastructure Design team based in Coventry or Shrewsbury. EVERYTHING YOU NEED TO KNOW This is an amazing opportunity for … an experienced Project Manager to be responsible for delivering the Waste Networks design programme, writing service orders, managing and delivering these service orders, and also overseeing Outline detail design schemes. You will play a key role in leading and managing the project team and project lifecycle … budget, and to quality standards. You will scope and create project plans with input from the framework consultant, and perform the role of NEC Service Manager (or parts of it) when delegated by the Design Manager (Delegation of Authority to be confirmed). WHAT YOU More ❯

Are you a driven and experienced IT professional ready to lead and elevate technology service delivery? We're seeking a talented Technology Service Delivery Manager to lead our small helpdesk team. You'll be instrumental in ensuring the efficient delivery of our technology services, managing day … Leeds, with occasional evening or weekend work required for urgent issues. Your Role: Team Leadership: Manage and mentor a small team of helpdesk technicians. Service Delivery: Oversee the timely resolution of issues and adherence to SLAs. Customer Support: Act as the primary escalation point for customer issues. Process Improvement … Identify and implement best practices to enhance service delivery. Reporting: Generate regular reports on performance, satisfaction, and key metrics. Stakeholder Management: Collaborate with other departments to align technology services with business needs. What You'll Need: Strong leadership and team management skills. ITIL Foundation Certification. Proficiency in IT service More ❯

Job title: Dreadnought Service Project Manager Location: Warton, Samlesbury or Prestwick - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £47,683+ depending on experience What you'll be doing: You will lead … involve travelling to different sites i.e. Prestwick and Barrow Manage complex stakeholder interfaces across different sectors You will report on performance for the whole service broken down by contract for Key KPIs and provide inputs to monthly programme review You'll collate commentary of Spend vs Progress in support … baseline plan Create, manage and maintain accurate level 2 plans/schedules for all contracted work Provide SME advice to estimates including maintaining generic service cost metrics or bottoms up detail estimates for bespoke tasks as required, in suitable documentation with comprehensive Dependencies Assumptions Risks Exclusions Opportunities (DAREO) You More ❯

Building Safety Service Delivery Manager Based in Portishead with agile working Salary £64,422 per annum Permanent 37 hours per week We create great places and communities to live that our customers are proud to call home. Its an exciting time to be joining us. We own More ❯

the go-to person when change needs to happen - but disruption isn't an option? Do you thrive in complex IT environments, ensuring that service remains smooth, change is well-managed, and problems never repeat themselves? At Laing O'Rourke, we're looking for a forward-thinking IT Change … to take ownership of our IT assurance efforts across global operations. You'll work at the heart of delivery and operations - driving service improvement, managing risks, and building bridges between technical teams and business goals. What You'll Be Doing You'll lead and evolve the Change … Problem Management processes, making sure changes are seamless and problems are addressed at the root. You'll also be key to operational readiness, aligning service offerings with the needs of the business and supporting successful transitions in a fast-paced digital environment. Whether it's guiding stakeholders through risk More ❯

in London, we have seven office locations around the world with clients across four continents. What you'll do and what we offer The Service Delivery Manager oversees the delivery of Aptitude's products, ensuring contractual obligations are met while fostering strong client relationships. Acting as a … . Allocate and oversee resources, manage distributed teams, and ensure adherence to best practices. Build strong relationships with internal teams and clients to optimize service delivery. Conduct planning, retrospectives, and performance reviews while identifying and implementing improvements. Provide detailed internal reporting, manage risk, and maintain SOC compliance. Align with … options What we're looking for Skills and Behaviours : Management & Problem Solving : ITIL-certified with strong organizational, critical thinking, and people management skills. Client Service : Ability to simplify problems, deliver succinct feedback, and ensure high client satisfaction. Communication : Proficient in English, with excellent report writing, presentation, negotiation, and active More ❯

AS IT Service Continuity Product Manager (ITSCPM) you will ensure Allianz can recover IT Systemsto agreed SLA's by mitigating the risk of crisis/disaster events to an acceptable level through planning and testing of IT service recovery. You will own and manage the integrity … technology capabilities to further enhance Allianz's ability to recover. Reporting into the Head of IT Product - Core IT services and own the IT Service Continuity Management (ITSCM) function within Allianz UK IT. Salary Information Pay: Circa £82,000 per year. Pay is based on relevant experience, skills for … Where relevant, act as sponsor or key project stakeholder for ITSC implementations. Management activities Set the short- and long-term priorities for the IT Service Continuity within the UK in conjunction with relevant stakeholders. Manage governance of Allianz Technology as the internal provider of IT continuity and recovery services. More ❯

the go-to person when change needs to happen - but disruption isn't an option? Do you thrive in complex IT environments, ensuring that service remains smooth, change is well-managed, and problems never repeat themselves? At Laing O'Rourke, we're looking for a forward-thinking IT Change … to take ownership of our IT assurance efforts across global operations. You'll work at the heart of delivery and operations - driving service improvement, managing risks, and building bridges between technical teams and business goals. What You'll Be Doing You'll lead and evolve the Change … Problem Management processes, making sure changes are seamless and problems are addressed at the root. You'll also be key to operational readiness, aligning service offerings with the needs of the business and supporting successful transitions in a fast-paced digital environment. Whether it's guiding stakeholders through risk More ❯

Life on the team Youll be a primary member of the Leadership Team for your customer(s) together with the Service Delivery and Sales teams, including Group Managed Services (GMS), Group Professional Services (PS) and Group Technology Sourcing (GTS) as required. Youll be Computacenters leading services presence for all … services delivered and associated growth opportunities, managing customer engagement at a senior level in line with your Account Plan. As the Service Lead you will interface with Service Delivery, GMS, PS, GTS, Sales, etc, to ensure that all Contractual and Professional Services, both in life and new opportunities … Leadership & Management: Lead and manage the Services teams, ensuring alignment with customer outcomes. Work closely with Delivery Leadership to ensure consistent and high-quality service delivery. Stakeholder Relationships: Cultivate and manage key stakeholder relationships with customers, focusing on services delivered and identifying growth opportunities. Growth & Strategy: Drive growth in More ❯

Professional Services Manager page is loaded Professional Services Manager Apply locations Congleton, Cheshire - (Contronics) time type Full time posted on Posted 5 Days Ago job requisition id R43620 Job Description: Professional Services Manager - Contronics UK Contronics is a leading provider of laboratory monitoring systems … temperature mapping services to NHS, healthcare, and life science organisations. For over 30 years we have continued to deliver outstanding system reliability and unrivalled service standards. Reporting to the Head of Operations, you'll have responsibility for overseeing the delivery of professional services to customers overseeing the field service Site Engineer team. This role requires both technical knowledge and strong management skills to ensure high-quality service delivery, customer satisfaction, and team performance. This is a hybrid role, with a minimum of 3 days per week working from our office in Congleton. Job Responsibilities: Customer Relationship Management More ❯

The Client Service Manager is an intermediate level position that provides an opportunity to be part of the Futures Derivatives Client (FDC) franchise, managing a portfolio of high-profile global clients across ETD (Exchange-Traded Derivatives)/OTC (Over-the-Counter derivatives) cleared covering the complete trade More ❯

Cloud Customer Experience and be accountable for ensuring that customers can achieve their desired business outcomes from their SAS Cloud investment. As a Cloud Service Delivery Manager, you will: Champion and advocate for the customer experience (voice of the customer). Provide real-time and on-demand … As relevant, partner with the Customer Success organization to identify opportunities to increase SAS usage across customer functions and processes. Be accountable for customer Service Level Agreements, including critical situation management which may occur outside of normal business hours. Manage a highly complex and varied portfolio of solutions and … managed application services that may have a global footprint and require engagement outside of normal business hours. Conduct regular managed application service health checkpoints with the customer to ensure that customers are achieving their desired outcomes. Proactively provide attention and escalation for urgent issues or concerns during the customer More ❯

locations around the world with clients across four continents. What you'll do and what we offer The Senior SDM manages client relationships, ensures service excellence, and drives business growth. They lead teams, oversee service delivery, and act as a trusted advisor, meeting SLAs/KPIs and resolving … issues proactively. Key Responsibilities : Onboard clients, manage expectations, and serve as an escalation point. Ensure service alignment with business goals and identify upsell opportunities. Lead teams, approve deliverables, and maintain SOC compliance. Manage risks, forecast resources, and drive operational excellence. We'll provide you with the opportunity to grow … product knowledge, proactive risk management, and commercial decision-making. Effective communication, team leadership, and alignment with company culture. Key Skills and Qualifications: ITIL-certified Service Management professional (v3/v4, intermediate/expert preferred). Proven under pressure, adept at managing client and internal expectations. Mentors Service Delivery More ❯

Join our dynamic team as an IT Service Delivery Manager, where you'll play a critical role in shaping the technology experience across our organisation. Leading a small, skilled team-including a Support Technician in Jersey and both an Infrastructure Engineer and Desktop Support Engineer in the … lead, support, manage, and evolve the on-premises and hosted infrastructure as well as security operations. Your expertise will drive our organisations security architecture, service delivery, compliance, and business continuity planning. If you're a proactive leader with a passion for delivering high-impact IT services, we'd love More ❯

The Newcastle upon Tyne Hospitals NHS Foundation Trust As Hotel Service Manager Freeman, you will lead and line manage over 300 Domestic staff, including rapid response, linen, and laundry staff, along with deputy hotel services managers, seniors, supervisors, and teams. You will ensure adherence to all Trust … Facilities and Deputy as a member of the Senior Management Team within Facilities. Take leadership and responsibility for managing staff and resources to meet service needs, ensuring high standards within allocated resources. Proactively manage recruitment and staff selection. Manage changing room facilities in line with Trust policy. Motivate and … lead a large, dynamic workforce to deliver quality Hotel Services, maintaining high service standards. Support the implementation and management of change, ensuring effective resource allocation. Manage subcontractors and ensure quality linen supply. Ensure compliance with statutory requirements of the Health Act 2006 within your responsibilities. Develop policies and strategies More ❯

DESCRIPTION As an IT Manager at Amazon, you will work alongside experienced, motivated people who have a passion for improving technology. Our managers are proactive and work to make sure our IT infrastructure is the best it can be. You'll be responsible for driving innovations that support … solutions throughout their lifecycle. Manage and develop on-site support teams and recruit new talent. A day in the life As an IT Manager, you'll be responsible for multiple sites and work in different settings where no two days are the same. You'll make sure the … find opportunities to increase automation and efficiency, and pilot different technologies to support these objectives. You'll report directly to the Regional IT Manager and will lead on-site support teams, coordinate changes and technology launches, and manage risks. This is a collaborative role that will see you More ❯

Select how often (in days) to receive an alert: Service Sustainability Product & Programmes Manager Location: Leatherhead, ENG, GB Employment Type: Permanent At Hyundai, you'll be working within a fast-paced, challenging environment, where you'll be encouraged to push boundaries and challenge convention. As a global … emerging technologies to maintain HMUK and GMUK's leadership in digital aftersales solutions. Manage data integration across omnichannel aftersales solutions, including recurring revenue models, service subscriptions, service plans, telematics (e.g., Bluelink/GCS), DMS, and third-party systems. Oversee integrated software solutions and associated suppliers-such as menu … pricing tools, online service booking platforms, and workshop automation systems. Support and manage training initiatives related to digital aftersales programmes. Monitor and align supplier performance with programme goals, ensuring effective KPI tracking, tender execution, and contract management. Coordinate with international Hyundai and Genesis markets to share best practices and More ❯

Transition Manager plays a pivotal role in ensuring the seamless transition of IT services from incumbent providers or internal teams to new service providers. This position is integral to maintaining service continuity, quality, and performance standards during transition periods, while setting the foundation for long-term … operational success. The ideal candidate will have a strong background in IT service delivery, vendor management, and coordination of medium-scale complex projects. Roles and Responsibilities: Transition Strategy & Execution: Lead the development of comprehensive IT transition plans, covering scope, timelines, resources, milestones, risk management strategies, and stakeholder communications. Stakeholder … vendors, including documentation, systems, processes, and intellectual property. Governance & Reporting: Establish governance frameworks, KPIs, and reporting mechanisms to monitor transition progress and post-transition service performance. Provide regular status updates to senior leadership and maintain documentation of progress, decisions, and issues. Compliance & Quality Assurance: Ensure all transitions adhere to More ❯

Transition Manager plays a pivotal role in ensuring the seamless transition of IT services from incumbent providers or internal teams to new service providers. This position is integral to maintaining service continuity, quality, and performance standards during transition periods, while setting the foundation for long-term … operational success. The ideal candidate will have a strong background in IT service delivery, vendor management, and coordination of medium-scale complex projects. Roles and Responsibilities: Transition Strategy & Execution: Lead the development of comprehensive IT transition plans, covering scope, timelines, resources, milestones, risk management strategies, and stakeholder communications. Stakeholder … vendors, including documentation, systems, processes, and intellectual property. Governance & Reporting: Establish governance frameworks, KPIs, and reporting mechanisms to monitor transition progress and post-transition service performance. Provide regular status updates to senior leadership and maintain documentation of progress, decisions, and issues. Compliance & Quality Assurance: Ensure all transitions adhere to More ❯