onboarding or uplift of services to our clients. This role is one of the first engagements many new customers will have with HSO Managed Service Department. As such, it is seen as a critical role within the department as it sets the tone of our client's relationship with … HSO. JOB FUNCTION Play a key role within 'HSO Managed Services' to ensure a first-class service is delivered to all Customers. Manage the pipeline of service transitions and ensure that all customer and HSP stakeholders are aware of expected timelines and dates for activities so as to … Life Support (ELS) stage with support with clear exit points from ELS into on-going live running with Support. Essential Previous experience in a Service Delivery, Transition or Project Management role (2 years+ preferred) Excellent organisational skills Proven commercial understanding Communications skills, being able to interact positively with multiple More ❯
as partners, to align our services offerings with their business/customer challenges. Solution Selling: Collaborate with internal teams and partners to craft tailored service solutions, including implementation, integration, training, and support packages. Pipeline Management: Maintain a robust sales pipeline, ensuring accurate forecasting and timely reporting of sales activity … and results. Cross-Functional Collaboration: Work closely with sales, product, and delivery teams to align service offerings with client needs and ensure successful delivery. Market Insights: Stay informed about industry trends, competitor activities, and emerging technologies to identify opportunities for growth. These activities will be closely linked to our … a consistent manner Work closely with Sales and other client-facing stakeholders to ensure consistent and effective client engagements Remain constantly informed of major service delivery or relationship issues affecting key clients, intervening in the client engagement activities as required Develop and maintain relationships with key strategic clients to More ❯
JOB TITLE: Soft ServicesManager LOCATION: CASTLEPOINT SHOPPING CENTRE SHIFT PATTERN: 5 over 7 SALARY: £40,000.00 per annum MAIN PURPOSE OF ROLE: As the Soft ServicesManager you will be required to manage the delivery of the Security & Cleaning contracts to the standards required of … both ABM and Savills. You will ensure that the site, Management Centre, all public areas including all associated service yards/roads, toilets, common areas and back of house areas are fully secured and cleaned to a level of service which exceeds the client's expectations and are … continual basis and to suggest new initiatives to ensure continuous improvement and best practice are continually delivered. Provide professional support to the business in service-related matters and to the client in all contract matters. Control the delivery of the staff rosters, completion of payroll and correct manning levels More ❯
Test ServicesManager Job purpose: Reporting to the Head of IT Operations this senior management role forms part of the wider IT Operations leadership function and is accountable for leading the IT test team with a dual purpose for establishing strategic direction for the test team and ensuring … Test/QA team, ensuring it drives more efficient and effective delivery of change underpinning both technology and end user services. · As the manager of the function, you will inspire, support, develop and grow your team to not only support todays demand but also prepare your team to More ❯
Test ServicesManager - £60,000 per annum + Benefits Job purpose: Reporting to the Head of IT Operations this senior management role forms part of the wider IT Operations leadership function and is accountable for leading the IT test team with a dual purpose for establishing strategic direction … Test/QA team, ensuring it drives more efficient and effective delivery of change underpinning both technology and end user services. As the manager of the function, you will inspire, support, develop and grow your team to not only support todays demand but also prepare your team to More ❯
Job Description - Operational Resilience & ServicesManager, UK & Lloyd's () Job Number: Operational Resilience & ServicesManager - UK/Lloyd's London, United Kingdom The Operational Resilience & ServicesManager is responsible for driving and overseeing a number of fundamental components of AXA UK & Lloyd's business … and vendor management. Operational Governance and reporting oversight for UK & Lloyd's COO. Other areas of support include: Ensuring the delivering of operational and service priorities . Operations lead coordinating with Global Technology to provide oversight of Information Security KPIs and delivery of security and cyber initiatives that will … root cause and to drive solutions to achieve optimal outcomes. A change agent who will challenge the status quo and constantly strive for improvement. Service focus with ability to simplify and innovate to enhance service both internally and externally. Ability to operate effectively at the highest levels of More ❯
to detail, leadership skills, and experience in managing asset servicing functions within an investment firm. Key Responsibilities: Champion and lead a culture of customer service excellence for all clients, companies and third parties Manage and delegate workloads within the team to ensure maximum productivity, ensuring the smooth running of … within the team Support and motivate individuals in own team and enable them to perform their roles to the highest levels of effectiveness, ensuring service level standards are met You will require a strong understanding of product offering You will be required to always conform to the Company's … AML procedures and guidelines You will be required to work on a variety of projects that deliver service, create capacity and ensure control effectiveness within the team You may, from time to time, be required to undertake other activities of a similar nature within your capabilities in other teams More ❯
Professional Services Project Manager page is loaded Professional Services Project Manager Apply locations London time type Full time posted on Posted 7 Days Ago job requisition id REQ1024_ Who are we? At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to … company that embraces diverse perspectives and is committed to doing well by doing good. What will you contribute? As a Professional Services Project Manager within our Universal Banking business unit, you will lead the successful delivery of complex banking transformation projects that leverage Finastra's core banking solutions. More ❯
Berkshire, South East, United Kingdom Hybrid / WFH Options
Fdo Consulting Limited
Senior Data ServicesManager, Home Based, Financial Services. Excellent salary plus car allowance plus bonus to 20%. Financial Service company is looking for a Senior Data ServicesManager to join their team. Reporting directly to the Head of Data Engineering you will manage a … team of 6 reports and will oversee the day to day operations of the Data Service function, providing leadership, mentoring and guidance. Moreover you will enable, empower and support the Data Service team with the design, implementation and continuous improvement of advanced data solutions. A key aspect to … of data engineering tools and automation practices (CI/CD pipelines, DevOps etc) This is an excellent role for a proven Senior Data ServicesManager who has strong leadership experience, strategic experience and wants to work closely with a Head of Data Engineering and Digital. Although the role More ❯
Blackapple Solutions Ltd (BSL) was founded in 2004 with the mission to provide best-in-class technology consulting and services across the globe. BSL offers its services in Information Technology, Enterprise Resource Planning (ERP) and Engineering consulting, with the mission More ❯
is a rapidly growing leader in providing critical technical solutions and services to the global offshore energy industry. We are seeking a Shared ServicesManager to join our dynamic team. In this role, you will lead and coordinate the shared services function, ensuring seamless delivery of administrative, financial … and accountabilities Manage and oversee shared administrative functions including procurement assistance, Travel and Manning, Stores and Logistics and IT coordination. Develop and implement streamlined service delivery models to improve internal efficiency. Ensure consistent service levels across departments by establishing clear SLAs and KPIs. Act as the primary point … of contact for escalations related to shared service areas. Supervise and mentor shared services staff to ensure high performance and professional growth. Collaborate with department heads to identify support needs and deliver timely solutions. Ensure compliance with company policies, procedures, and applicable legislation. Monitor budgets related to shared servicesMore ❯
Senior Data ServicesManager, Home Based with trips to London when required, Financial Services. £ 100,000-110,000 plus car allowance plus bonus to 20%. Financial Service company is looking for a Senior Data ServicesManager to join their team. Reporting directly to the … Head of Data Engineering you will manage a team of 6 reports and will oversee the day to day operations of the Data Service function, providing leadership, mentoring and guidance. Moreover you will enable, empower and support the Data Service team with the design, implementation and continuous improvement … of data engineering tools and automation practices (CI/CD pipelines, DevOps etc) This is an excellent role for a proven Senior Data ServicesManager who has strong leadership experience, strategic experience and wants to work closely with a Head of Data Engineering and Digital. Although the role More ❯
Job Description: The purpose of this role is to provide our customers with excellent service by supporting and leading our Contact Centre and Dispatch departments. We are seeking a motivated individual to join our team. If you are eager to learn and develop your skills, this position is ideal More ❯
Job Description: Monitor, improve, and optimize support workflows, including ticket management, automations , escalation procedures, and service level agreements (SLAs). We are seeking an entry-level employee to join our team. If you are eager to learn and develop your skills, this position is ideal for you. Requirements: Willingness More ❯
please don't hesitate to contact our Recruitment Department at . We're here to help! ROLE OVERVIEW AND PURPOSE As the Shared ServicesManager you will be required to manage the day-to-day delivery of the Security, Cleaning and Guest Services teams at a high-profile … Shopping Centre in the Heart of Tewkesbury. Due to nature of this role, and ongoing commitment to service excellence, we are keen to hear from people with similar experience with a good understanding of security, cleaning and guest services. ABM Services operate in an honest and integral manner, meeting … We also concentrate on getting the job done to the highest standard and everything we do is backed up by the quality of our service, our proactive relationship with the client, the creativity of our ideas and the direct approach we take. KEY RESPONSIBILITIES: To manage the delivery of More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Leeds Building Society
our behaviours and always focusing on what matters with a commercial mindset. Leading and motivating the Colleague Services team, developing talent and delivering against service level agreements, legal and regulatory requirements and actively seeking user feedback and continuously improving ways of working to optimise service delivery outcomes and … user experiences. What you'll bring to the role: Significant experience of leading and shaping colleague services (preferably within a People/HR centralised service model), in a fast paced and regulated environment. Experience of designing and delivering efficient digital first user journeys which provide an engaging user experience More ❯
opportunity has arisen for a Digital Services Manger (Cyber Security) based within Kirklands, NHSL Headquarters. Through a Head of Digital Services the Digital ServicesManager is accountable for the day to day management of their Service Area, including responsibility for its performance, resources and activities. You will … the department's strategic structure and for contributing to the development of the future operations strategy. In addition to Departmental business the Digital ServicesManager, directed by a Head of Digital Services, is expected to work on a range of service specific and NHSL wide issues. Please … areas. What we'll need you to bring Qualifications Masters Degree in a relevant technical discipline Formal certification in the following specialist areas:- IT Service Management Project/Programme Management Knowledge, Competencies and Personal Skills Extensive knowledge in IT service management in the NHS or another complex multidisciplinary More ❯
Professional Services Project Manager page is loaded Professional Services Project Manager Apply remote type Remote locations UK, Remote time type Full time posted on Posted Yesterday time left to apply End Date: May … 30+ days left to apply) job requisition id JR101830 Duties & Responsibilities Coach and mentor Project Managers ensuring consistent and high standards of service delivery. Lead teams responsible for project delivery, financials, and client satisfaction. Maintain overall control of project schedule, resources, budget and scope. Report status of projects regularly More ❯
Job Description: Create analysis briefs and presentations that will emphasize the value of our products to our clients. This role reports to the Managed Services Leader, EMEA. We are looking for an enthusiastic and motivated individual to join our team. More ❯
Advancement ServicesManager Founded in 1888, The Baldwin School is an all-girls college preparatory, independent day school, PreK-Grade12, dedicated to a tradition of excellence in education. In a nurturing atmosphere that reflects socioeconomic, ethnic and religious diversity, our girls strive to develop scholarship, leadership and citizenship … initiative and commitment to the Baldwin School mission. Classification: Full-Time, Exempt Reporting: Director of Development Summary and Scope of Position The Advancement ServicesManager has primary responsibility for organizing and managing functions in the Advancement Office that are essential to the smooth administration of fundraising efforts. This … will provide necessary on-going support to the entire department with particular emphasis on gift and fund management and donor relations. The Advancement ServicesManager will manage essential functions such as gift processing, acknowledgement letters, reports and regular maintenance of constituent records. Organization, proofreading skills, accuracy and attention More ❯
Job Description: Manage, motivate, coach and support staff to maximise staff performance and contribution. 25 days holiday plus bank holidays. We are looking for an inexperienced employee to join our team. If you are willing to learn and develop, this More ❯
Job Description: Positively influence Customer satisfaction by acting as the advocate for the Customer within Restore and representing Restore within the Customer's business. We are looking for an enthusiastic individual to join our team. If you are eager to More ❯
Bombardier's Business Aircraft London Service Centre in Biggin Hill is part of an award-winning network and is the flagship of Bombardier's European operation. This Base and Line Maintenance Centre is the fastest-growing Service Centre in Europe and the largest Business Aircraft OEM in the … capabilities to perform an array of maintenance checks, modifications and upgrades all from this site. Only 14 miles from London, Bombardier's Biggin Hill Service Centre is ideally located to support operators in the UK region and beyond. Responsibilities: Be responsible for the continued development, implementation, and maintenance of … or not, we will keep you informed by email or by phone. Join us at Your ideas move people. Job: Planning and Technical ServicesManager Primary Location: Biggin Hill Service Center Organization: Bombardier Services (UK) Employee Status: Requisition: 6752 Planning and Technical ServicesManagerMore ❯
Our client is seeking a Compliance ServicesManager to join their team on a 15-month fixed-term contract. This Jersey-based role focuses on the Schedule 2 compliance regime (AMLSP), working closely with the administration and Risk & Compliance teams to deliver AMLSP services to a varied client … a full-time position offering a dynamic and progressive work environment ideal for a driven compliance professional. Job Duties: Coordinate the Schedule 2 compliance service delivery for clients in collaboration with client-facing teams. Act as the primary liaison with the JFSC Central Authorisation team for entity registrations and … services and regulatory updates. Assist with preparation of regulatory reports as required. Maintain data integrity and ensure optimal system use to drive efficiency and service quality. Support the continuous improvement ethos by identifying and implementing process enhancements. Ensure strict compliance with all applicable laws, regulations, and internal policies. Undertake More ❯
operate with the highest standards of service and integrity, fully authorised by the Financial Conduct Authority. Our Role As a Senior Data ServicesManager, you will play a pivotal role within Kensington's Data Services Leadership Team, reporting directly to the Head of Digital & Data Engineering. Acting … build and maintain strong working relationships with cross functional technical teams, change delivery and business functions. You will enable, empower and support the Data Service team with the design, implementation and continuous improvement of advanced data solutions that adhere to Kensington's Enterprise Architecture principles and industry best practices. … A key aspect of the role is to ensure that the Data Service Team leads and supports the business with strong Data Governance, Data Quality and Data Management; ensuring the business meets its regulatory obligations and manages risk in accordance with our Enterprise Risk Framework. Key Accountabilities Technical Leadership More ❯