26 to 50 of 112 Service Manager Jobs in the UK

Cyber Security Service Delivery Manager Location: London (flexible working) Salary: £60,000 – £75,000 + benefits We are seeking a Service Delivery Manager to support a key customer within a managed security services environment. This role sits within a dedicated delivery team responsible … both ongoing service operations and the roll out of cyber security projects You will take ownership of service delivery activities, ensuring that services are delivered to a high standard, meet customer expectations, and continue to improve over time. The position offers the opportunity to join an established environment ...

Service Desk Manager MSP Location: Nr Cardiff (Hybrid) Salary: £46,000 This is an excellent opportunity for an experienced Service Desk Manager to join a well-established Managed Service Provider nr Cardiff. Youll lead a high-performing technical support team, shape service … oversight, this role will suit you perfectly. Key Responsibilities Lead, mentor, and develop a team of 1st 2nd line engineers Oversee day-to-day Service Desk operations, ensuring SLAs and KPIs are consistently achieved Act as the senior escalation point for technical and customer issues Manage resource planning, shift ...

Service Introduction/Service Transition Manager, Hybrid Service Introduction/Service Transition Manager required for a leading private sector organisation based in Manchester. The successful candidate will have a thorough knowledge in all aspects of Service Transition and Introduction Lifecycle. Experience … will need to have experience in the following:- Knowledge of Project Management Principles General Knowledge of IT Infrastructure Technologies In depth understanding of Service Management principles e.g. Change and Release management A recent ITIL accreditation preferred Outstanding Stakeholder Management skills Please note, engagement is via umbrella company only ...

Service Introduction/Service Transition Manager, Hybrid Service Introduction/Service Transition Manager required for a leading private sector organisation based in Swindon. The successful candidate will have a thorough knowledge in all aspects of Service Transition and Introduction Lifecycle. Experience … will need to have experience in the following:- Knowledge of Project Management Principles General Knowledge of IT Infrastructure Technologies In depth understanding of Service Management principles e.g. Change and Release management A recent ITIL accreditation preferred Outstanding Stakeholder Management skills Please note, engagement is via umbrella company only ...

Customer Service Manager (SaaS) £37,000 - £45,000 Bonuses Glasgow, Hybrid Full Time, Permanent My client is a global SaaS business who due to growth is looking to recruit an experienced leader passionate about servicing and retaining existing business. This is your chance to shape, lead … elevate a high value service function within a successful SaaS business. We are looking for a hands-on, people-first leader who thrives on developing high-performing teams, building structure, and turning customer relationships into real commercial growth. If you love getting stuck in, coaching individuals, improving processes ...

Service Introduction/Service Transition Manager, Hybrid Service Introduction/Service Transition Manager required for a leading private sector organisation based in Manchester. The successful candidate will have a thorough knowledge in all aspects of Service Transition and Introduction Lifecycle. Experience ...

Service Introduction/Service Transition Manager, Hybrid Service Introduction/Service Transition Manager required for a leading private sector organisation based in Swindon. The successful candidate will have a thorough knowledge in all aspects of Service Transition and Introduction Lifecycle. Experience ...

Service Desk Manager 2 days onsite £300 a day Inside IR35 3-6 Months The Service Desk Manager is responsible for ensuring the delivery of high-quality, responsive IT support to staff across a geographically dispersed organisation.The role combines operational leadership with ownership … service performance reporting and KPI management. The postholder will ensure accurate and meaningful reporting of service metrics, contributing to wider IT operational dashboards.The Service Desk Manager will also support ongoing IT service management maturity initiatives, including contributing to discussions about future ITSM tooling. ...

Customer Service Manager - Telecoms/VoIP Southampton - Office Based - Full Time £50,000 + Benefits A well-funded and ambitious telecoms and digital services business is looking for a Customer Service Manager to lead and improve a busy customer support team. You'll manage … team of 9 support executives handling VoIP, telecoms and customer service queries, bringing structure, accountability and stronger performance management into an already experienced team. This role is less about being deeply technical and more about running an efficient, high-performing support function. You'll oversee KPIs, ticket volumes, escalations ...

Service Operations Manager – London (Hybrid) Contract – 6 months Inside IR35 – rate dependant on experience Overview We are seeking an experienced IT Service Operations Manager to lead a high-performing Service Desk and Service Operations function within a fast-paced and innovative digital … environment. This is an exciting opportunity for a customer-focused technology leader with strong operational management experience, a passion for service excellence, and a proactive approach to continuous improvement. You’ll work closely with technology and business stakeholders to ensure services remain stable, secure, efficient, and aligned to business ...

client has an opportunity for a Secure Communications Service Manager to join them on a contract basis for 12 months with possible extension. Role : Secure Communications Service Manager Location : Stevenage - 4 days as a minimum on site per week Hourly Rate: 48.84 via Umbrella … Clearance: DV Clearance required prior to starting What you'll be doing: Lead and manage incident management within the environment Lead and manage continuous service improvement activities within the environment Ensure service levels are achieved or exceeded at all times by often, providing escorting ...

This is a great opportunity to join a long established, and continually growing business, where you will have the opportunity to take ownership of service delivery, to ensure continuous customer satisfaction.You may currently be in an identical role, and seeking a fresh challenge, or you may be an experienced … line IT Support Engineer, and be seeking to utilise your skills in a slightly different role, with different responsibilities and lots of reward. Service Delivery Lead/Senior Service Manager Role Purpose The Service Delivery Lead is responsible for the day-to-day running, quality ...

World Class Defence Organisation is currently looking to recruit a Secure Communications Service Manager subcontractor on an initial 12 month contract. This role requires broad level of knowledge of VDI environment/technology and Windows OS. Rate: £48.84 per hour Location: Stevenage Hybrid/Remote working … calculated at time and a quarter Duration: 12 Months (initially and then ongoing and long-term thereafter) IR35 status: Inside IR35 (Umbrella) Secure Communications Service Manager Job Description: Digital Excellence function providing IT Services to the business. Responsibilities: Lead and manage incident management within the environment Lead ...

Service Transition Manager Location: Hanslope Park, Milton Keynes (Hybrid minimum 60% onsite) Duration: Initial 6-month contract Rate: £345.25 per day PAYE/£442.08 per day Umbrella Security Clearance: SC Clearance required (or ability to obtain) IR35 Status: Inside IR35 The Opportunity We are recruiting … experienced Service Transition Manager to join a large-scale technology and operations function supporting business-critical services. You will play a key role in ensuring the controlled introduction, modification and retirement of IT services, working closely with project teams, operational support functions and key stakeholders to ensure ...

ROLE TITLE: T2 Service Manager LOCATION: London/Remote CLEARANCE: Must be eligible for BPSS We are actively looking to secure a Service Manager to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment ...

Service Delivery Manager – EMS/AMS EPI-USE Location: United Kingdom (Remote) THE ROLE Due to continued growth, an opportunity has arisen for a Service Delivery Manager to join EPI-USE, operating across both Employee Managed Services (EMS) and Application Managed Services (AMS) . … This role is responsible for the end-to-end service delivery of payroll BPO (EMS) and application support (AMS) services for clients using SAP Payroll and SAP SuccessFactors. You will act as the primary client interface, ensuring service excellence, governance, and continuous improvement across both service lines. ...

Role: Service and Operations Manager Location: London Salary: £45,000 - £60,000 per annum Setup: Full-time | 5 days on-site About the Role An established and growing Managed Services provider is seeking an experienced Service and Operations Manager to lead the operational delivery … Managed Print Services division. This role sits at the centre of service delivery, operational control and commercial performance. You will be responsible for leading service desk and engineering teams, ensuring operational efficiency, maintaining strong governance around stock and procurement, and driving service performance across a portfolio ...

commercial buildings in the United Kingdom, alongside a growing portfolio of international clients. Our clients rely on us to support business - critical environments where service quality, reliability, and professionalism are non - negotiable . As we continue to grow across the UK and internationally, having a high - performing , well … service desk is central to delivering an excellent customer experience. This role sits at the heart of our operations leading the service desk function, ensuring consistent service delivery, driving continuous improvement, and acting as a key point of contact between customers, engineers, and the wider business. Description ...

client, a national technology company, is looking to recruit a passionate and experienced Service Desk Manager to lead a high-performing team and drive service excellence. As Service Desk Manager, youll be the heartbeat of IT support operations, overseeing … running of the Service Desk, ensuring timely resolution of incidents and requests, while maintaining a customer-first approach. Youll also play a key role in shaping support strategy, implementing best practices, and mentoring a talented team of analysts. Duties to include: Leading, supporting, and motivating the service desk ...

Your new company IT Service Manager - (Governance & Resilience) is required on a 6 month FTC basis for a large and expanding organisation based in Sheffield during a period of change and transformation. You will join a well-established IT Governance & Resilience team within a broader IT Operations … function, working alongside Service Delivery, Platforms & Infrastructure, and Information Security teams. Reporting to the IT Service Management Senior Manager, you will play a key role in operating, improving and embedding ITIL 4-aligned governance and service management practices. You will lead governance workstreams across Change ...

Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong stakeholder engagement and relationship management skills, the ability to motivate and guide team members, and a proven track record in performance management. … technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully on-site in Manchester. ...

Service Desk Manager Solihull (4 days onsite, 1 day WFH) £45,000 We are looking for an experienced Service Desk Manager to join a growing technology team based in Solihull. The Role You'll be responsible for leading a team of support engineers, ensuring … high-quality service delivery, strong SLA performance, and excellent customer satisfaction. This is a hands-on leadership role where you'll combine technical knowledge with people management to drive team success. Key responsibilities include: Managing day-to-day service desk operations and team performance Monitoring SLAs, KPIs ...

Technology continues to grow our SAP Practice and were looking for an experienced SAP Service Delivery Manager to join us. Were passionate about building diverse, inclusive teams and actively encourage applications from women, underrepresented groups, and neurodivergent candidates, with support and adjustments available throughout the hiring process. … Service Delivery Manager, youll take full ownership of service delivery for a single, strategic customer. This is not a portfolio role youll be fully dedicated to one account, embedded within the customers environment and working closely with their team day to day. The customer operates ...

Technology continues to grow our SAP Practice and were looking for an experienced SAP Service Delivery Manager to join us. Were passionate about building diverse, inclusive teams and actively encourage applications from women, underrepresented groups, and neurodivergent candidates, with support and adjustments available throughout the hiring process. … Service Delivery Manager, youll take full ownership of service delivery for a single, strategic customer. This is not a portfolio role youll be fully dedicated to one account, embedded within the customers environment and working closely with their team day to day. The customer operates ...

Role: Service Desk Manager Location: Northampton Salary: £40,000-£50,000 Type: Full-time, Permanent About Our Client We are delighted to be recruiting for one of the most exciting MSPs in the region. Our client is a Northampton-based, award winning MSP that, in just … with a clear vision and the talent to match. They have built a strong, client-focused culture and are now looking for an experienced Service Desk Manager to join their leadership team and drive the next phase of their growth. The Opportunity Our client is looking ...