51 to 75 of 329 Service Manager Jobs in the UK

Your new company Defence Organisation Your new role IT Service Manager What you'll need to succeed Active Security Clearance needed from the start Experience The post holder will typically have recent varied professional experience in an IT Service Management role, gained over 7 years or … more. This would include knowledge and experience of working with Incident Management, Configuration Management, Problem Management, Change Management, and Service Transition and Continuous Service Improvement. The post holder will have expert knowledge in Service Management across large and complex technology estates working with enterprise-level services, understanding … the complexity of the technology estate and the dependencies of individual services on others. Proven relevant work experience in a Service Management role, negotiating SLAs with customers, monitoring SLAs, conducting Service reviews with Service owners, and putting in place corrective actions if SLAs are not met. The More ❯

Group Service Desk Manager Permanent/Full-time Company Profile An exciting, forward-thinking, and innovative provider of complete, bespoke, managed IT, communication and network security solutions for businesses of all sizes. Now hiring for an experienced Group Service Desk Manager to lead and … develop the service desk teams due to continued growth and expansion in customer base and demand Opportunity This is a fantastic opportunity for a talented and driven Service Desk Manager looking to join a forward-thinking and rapidly growing company, who offer outstanding support and professional … pathways, as well as unrivalled job security and stability in a fast-paced and rewarding environment. Key Responsibilities Lead and manage the group's service desk teams to deliver outstanding technical support and customer service. Oversee daily operations across multiple service desks, ensuring performance against KPIs, SLAs and More ❯

Service Delivery Manager - RAF Wyton 40 hours per week, Monday to Friday Competitive Salary Are you ready to take the next step in your career with a company that values your talent, invests in your future, and empowers you to make a real difference? We're currently … recruiting a Service Delivery Manager to lead and enhance operations across Catering, Facilities, and Retail services at RAF Wyton. This is a fantastic opportunity for someone looking to grow within a supportive, forward-thinking organisation. What you'll be doing As a Service Delivery Manager , you'll play a key role in ensuring smooth, high-quality service delivery across all operational areas. You'll inspire and manage a diverse team, drive continuous improvement, and uphold our strong commitment to safety, service, and customer satisfaction. Your main responsibilities will include: Leading and More ❯

Group Service Desk Manager Permanent/Full-time Company Profile An exciting, forward-thinking, and innovative provider of complete, bespoke, managed IT, communication and network security solutions for businesses of all sizes. Now hiring for an experienced Group Service Desk Manager to lead and … develop the service desk teams due to continued growth and expansion in customer base and demand Opportunity This is a fantastic opportunity for a talented and driven Service Desk Manager looking to join a forward-thinking and rapidly growing company, who offer outstanding support and professional … pathways, as well as unrivalled job security and stability in a fast-paced and rewarding environment. Key Responsibilities Lead and manage the group's service desk teams to deliver outstanding technical support and customer service. Oversee daily operations across multiple service desks, ensuring performance against KPIs, SLAs and More ❯

Group Service Desk Manager Permanent/Full-time Company Profile An exciting, forward-thinking, and innovative provider of complete, bespoke, managed IT, communication and network security solutions for businesses of all sizes. Now hiring for an experienced Group Service Desk Manager to lead and … develop the service desk teams due to continued growth and expansion in customer base and demand Opportunity This is a fantastic opportunity for a talented and driven Service Desk Manager looking to join a forward-thinking and rapidly growing company, who offer outstanding support and professional … pathways, as well as unrivalled job security and stability in a fast-paced and rewarding environment. Key Responsibilities Lead and manage the group's service desk teams to deliver outstanding technical support and customer service. Oversee daily operations across multiple service desks, ensuring performance against KPIs, SLAs and More ❯

Service Delivery Manager, Data Centres Service Delivery Manager, Data Centres Solicitar remote type On-site locations London, GBR time type Full time posted on Publicado hace 2 días job requisition id REQ419113 JLL empowers you to shape a brighter way . Our people at … re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Title: Service Delivery Manager, Data Centre Job Description: As a Data Centre Service Delivery Manager, your primary responsibility will be to … efficiency of all systems, equipment, and processes within the data centre. You will also manage a team of technicians and engineers to deliver exceptional service to clients and ensure adherence to best practices and industry standards. Responsibilities: Data Centre Operations: Manage and oversee the operation, maintenance, and repair of More ❯

Service Desk/Delivery Manager - Incident Manager | MUST HOLD ACTIVE DV Are you a highly experienced Service Desk Manager with a strong background in Incident and Major Incident Management ? Do you thrive in high-pressured environments and enjoy leading technical teams that … provide critical support to operational users? This is a unique opportunity to take the reins of a well-established Level 4 Service Desk as part of a flagship programme within the Defence sector. My client is delivering across the NSOIT(D) Programme , supporting the delivery and sustainment of the … OpNET capability . They're now looking for a strong leader and service operations expert to lead a high-performing team of experienced engineers in managing incidents, supporting deployments, and enhancing customer service across multiple military and civilian locations. What you'll be doing: Leading a highly skilled More ❯

Support Team Leader/Service Manager Learning Disabilities & Autism 6 bed - Supported Living Scarborough, United Kingdom Salary: £28'000 - £32'000 Hours - 24 hours off rota, 16 hours on rota (including sleeps 1-2 per month) This is a 6 bed service for adults with Learning … services; First is fully occupied. 4 gentlemen, with varying needs, none of which are complex, 2 are quite independent with minimal hours Second service is 2 separate cottages, with 1 female living in each. Staff team across both services totals 16 Experience in being a Leader, not just a … manager. As the Support Team Leader/Service Manager, you will play a pivotal role in overseeing the service . You will lead a team of support staff, ensuring the highest standards of care and support are delivered consistently across all sites. Your responsibilities will include More ❯

Service Delivery Manager - Pensions Senior Consultant Middlesbrough Hybrid Full Time Permanent Ref: 002794 XPS Group is a leading UK consulting and administration business specialising in the pensions and insurance sectors. Our vision is to create a vibrant place to work where difference is recognised as a strength … and where talented people can flourish and achieve their highest potential. We are now looking for an experienced and dynamic Service Delivery Manager to join our vibrant Middlesbrough office with flexible, hybrid working. This role would suit someone with previous experience in a similar or managerial pensions … role where they have gained knowledge and experience of technical pensions administrations, people management and delivering client pitches. As a Service Delivery Manager with XPS you will: Assist the Operations Manager with the management and delivery of pension administration services across Public Sectors schemes. Contribute More ❯

Service Desk/Incident Manager Target Start Date: ASAP Target End Date: 31/03/2026 Rate: DAY £480 Inside per day Location of role: Corsham , Fully on site Clearance Required: SC OR DV Working Pattern (Mon-Fri, Shifts, on-call): MON-FRI We are seeking … an experienced Service Desk Manager to lead a well-established Level 4 Service Desk .This position is for an experienced and well-versed Service Desk Manager with extensive knowledge of the Incident and Major Incident Lifecyle. You will have oversight of a team … tier of incident support to an Operational focussed user base. Within this role it will be your job to enhance the reputation of this Service Desk to the wider community, including the development of best processes, practices and procedures in line with the Customer's Incident Management Strategy Mandatory More ❯

Service Centre Manager Brighton Permanent Salary: £41,000-£45,501 This is a fixed term role until 31st March 2026 Benefits and perks: An impressive holiday allowance that rises in line with your years of service. Additional day off for your birthday so you can celebrate in … style. Death in Service allowance to ensure your loved ones are provided for in the event of tragedy. Spend those crucial moments with your new-born baby with our enhanced Maternity and Paternity leave. Complimentary day of annual leave to cherish unmissable family moments - could be graduation, first day … can keep fit while saving money - what's not to like? Travel for cheaper with interest free season ticket loans (available after a years' service). CitySprint is on a fast track to become the UK's leading courier services provider, with current market domination of the same day More ❯

Assistant Service Delivery Manager Salary £34,520 - £43,151 per annum, depending on experience Hours 40 hours per week Location London Borough of Waltham Forest As an Assistant Service Delivery Manager Refuse Collections at FCC Environment, you will oversee a team of waste collection … crews across the London Borough of Waltham Forest. Youll be working alongside the Service Delivery Manager to ensure efficient, compliant, and customer-focused delivery of services including Domestic Refuse, Recycling, Garden Waste and Food Waste. This vacancy is for a full-time position, working 5 days a … high street savings, cycle to work scheme, Gymflex membership, holiday purchase and more (where applicable) - Access to an Employee Assistance Programme and Best Doctors service via our Wellbeing Platform What will you be doing? - Managing daily operations of refuse collection services and coordinating crews, vehicles, and equipment - Delivering safe More ❯

ServiceNow Service Manager/cmdb & csdm/itl/Scripting/rest/soap/data flows We are seeking an experienced ServiceNow Service Manager to take strategic ownership of the ServiceNow platform, supporting mid- to long-term development and ensuring alignment with business … management, and hands-on ServiceNow expertise. Location: London (Hybrid - 2 days onsite per week) Level: Vice President Department: Infrastructure Management Reports To: Director, Infrastructure Service Management Key Responsibilities: Lead the strategic design, development, and implementation of ServiceNow solutions. Provide expert guidance on platform architecture, integrations, and best practices. Act … platform strategy with business goals. Support and mentor team members with ServiceNow training and knowledge sharing. Manage and maintain CMDB and align with Common Service Data Model (CSDM) standards. Core Skills & Experience: 5-7 years of hands-on ServiceNow development or management experience. Proven ability to implement and configure More ❯

solutions, in the Public Safety & Transport segment (police, fire brigades, emergency rescue services) as well as the Maritime domain. The role of the Lead Service Manager is all about providing exceptional support to UK-based customers, and your team is responsible for supporting their customers continuously to … ensure high levels of customer satisfaction, together with ensuring the technical stability of their systems. You will work closely with the Service, Project and Engineering teams both in the UK and in the international Headquarters. Day-to-day duties Leading & owning successful UK PS & Mar Service delivery, reporting … to day ensuring customer expectations and SLA’s are achieved and exceeded, and we grow with each of their customers. Developing the PS & Mar Service function strategy based on the overall UK PS/Mar strategy, ensuring that the Service team understands and implements the strategy. Identifying, assessing More ❯

solutions, in the Public Safety & Transport segment (police, fire brigades, emergency rescue services) as well as the Maritime domain. The role of the Lead Service Manager is all about providing exceptional support to UK-based customers, and your team is responsible for supporting their customers continuously to … ensure high levels of customer satisfaction, together with ensuring the technical stability of their systems. You will work closely with the Service, Project and Engineering teams both in the UK and in the international Headquarters. Day-to-day duties Leading & owning successful UK PS & Mar Service delivery, reporting … to day ensuring customer expectations and SLA’s are achieved and exceeded, and we grow with each of their customers. Developing the PS & Mar Service function strategy based on the overall UK PS/Mar strategy, ensuring that the Service team understands and implements the strategy. Identifying, assessing More ❯

Service Transition Manager - 12 Month FTC Up to £57,000 (depending on experience) Based in Hampshire Hybrid Working Our client is a leading University in South East of England. They are offering an exceptional opportunity to join their Service Transition Team within the IT department on … a 2 year FTC. As a Service Transition Manager, you will own, develop, and champion the Service Transition process, including change, release, and deployment processes. Your role ensures that IT services are operable, recoverable, and maintainable by Service Delivery teams and transition effectively to operational … support. You will lead the transition of major projects into production, ensuring all service governance and support elements are accepted and seamless. Role and Responsibilities: Ensure the successful transition of services and products from development into operational support, enabling the organisation to get the maximum possible value from its More ❯

Join our team as a Service Manager at William Smith House, where you'll lead a dedicated team in providing exceptional support to residents in a vibrant, independent living environment. This modern, purpose-built development offers 16 self-contained one-bedroom apartments, and we're looking for … a passionate and experienced Service Manager to oversee the care and wellbeing of individuals with learning disabilities, autism, physical disabilities, and mental health conditions. You'll be instrumental in ensuring residents receive personalized support, enabling them to live fulfilling lives while fostering a strong sense of community. … ensuring support is delivered as detailed in the plan to the highest standards and that contractual quality expectations are met, and commissioned hours/service are delivered. Some of the Key responsibilities of this role are listed below but not limited to: Encouraging an open culture in the team More ❯

Service Desk Manager - £40,000 - £45,000 + Bonus - Networking/Cloud - Hybrid/Bracknell Are you a leader looking for an opportunity to make a positive impact with a growing Service Desk? Want to work for an exciting MSP who are massively scaling up? Are … you an operational and performance-driven individual who can ensure first-class customer service? Working for a forward-thinking MSP who are boasting growth year on year. Looking for a Service Desk Manager who can improve the operational performance of a team of up to … Line Engineers. The Service Desk covers multiple technology stacks, including, Cisco, Network Security and Cloud Services. Your primary responsibility will be to ensure the smooth operation and continuous improvement of the Service Desk, delivering exceptional customer service and technical support to our clients. Knowledge & Experien ce Team More ❯

We are currently recruiting for a recognised IT Consultancy for the role of Service Delivery Manager . This is an exciting opportunity to join a fast-growing organisation delivering infrastructure-led solutions across secure, high-stakes environments, including public sector and national security priorities. With ambitious growth … plans and a reputation for technical excellence, this business offers a dynamic setting for a driven professional to shape and lead service delivery. What you’ll be doing: Oversee the smooth transition of projects into managed service, ensuring effective handover from project teams through a structured service … readiness process Lead the planning, execution, and optimisation of IT services to support business objectives and exceed customer expectations Proactively identify and resolve potential service issues to minimise disruption and maintain service continuity Drive continuous service improvement initiatives with a focus on efficiency, quality, and delivering measurable More ❯

We look forward to having you join our journey and seeing how far we can go, together! This is a key role leading our Service Desk to ensure service requests and incidents are dealt with swiftly and efficiently through effective leadership and stakeholder management, ultimately ensuring that our … customers experience outstanding service and support levels. Service Desk Manager at Conferma is responsible for: Leading the 24/7 Service Desk in the management of incidents, service requests, and problem resolution, maintaining service levels and response times. Managing and reporting on service … desk performance to ensure compliance to SLA policies, using key performance indicators (KPIs) and metrics. Developing and implementing policies/procedures to ensure the service desk is operating efficiently and effectively. Ensuring that ServiceNow is utilised to its fullest potential. Managing the service desk team including setting goals More ❯

Service Delivery Manager to work within one of the most progressive private equity houses/investment managers in the Financial Services sector. Since their inception 50 years ago they have gained a march on their competition by being early pioneers in the green energy sector. The Service Delivery Manager role involves monitoring service delivery, managing comprehensive and cost-effective service level agreements, and developing strategies that align with the strategic needs of the organisation. This role will be based in the City for 4 days per week, with 1 day remotely, and … the package includes a very generous bonus and the full range of banking benefits. Required Experience: Successfully led a team to strategy, transforming Service Management to best practice maturity levels, resulting in highly reliable technology infrastructure and efficient services that provide high levels of customer satisfaction. Solid skills and More ❯

UK, we are a trusted Managed Services Provider (MSP) delivering tailored IT solutions to businesses across the UK. We pride ourselves on exceptional customer service, proactive IT management, and a people-first approach. Our culture is collaborative, energetic, and committed to excellence. Role Overview We are seeking a dynamic … Help Desk & Service Delivery Manager to oversee the performance of our Help Desk team and the delivery of our managed services to clients. This is a management-focused role, not a technical hands-on position. The ideal candidate will have a strong background in people management, customer … service leadership, and operational delivery within a service-oriented environment. A high-level understanding of IT services is beneficial but deep technical expertise is not required. The Help Desk & Service Delivery Manager will be responsible for ensuring outstanding service delivery to our clients and More ❯

UK, we are a trusted Managed Services Provider (MSP) delivering tailored IT solutions to businesses across the UK. We pride ourselves on exceptional customer service, proactive IT management, and a people-first approach. Our culture is collaborative, energetic, and committed to excellence. Role Overview We are seeking a dynamic … Help Desk & Service Delivery Manager to oversee the performance of our Help Desk team and the delivery of our managed services to clients. This is a management-focused role, not a technical hands-on position. The ideal candidate will have a strong background in people management, customer … service leadership, and operational delivery within a service-oriented environment. A high-level understanding of IT services is beneficial but deep technical expertise is not required. The Help Desk & Service Delivery Manager will be responsible for ensuring outstanding service delivery to our clients and More ❯

Job Title: Datacentre Service Delivery Manager Our client is seeking a Datacentre Service Delivery Manager to join their team on a six-month contract, based onsite in the Wiltshire area. The responsibilities of the Datacentre Service Delivery Manager include: Maintaining infrastructure … availability Mitigating service risk Formulating and implementing service plans Developing and executing improvement plans Managing technical security Supporting the service delivery teams Ensuring the quality of technical deliveries The candidate must hold an active security clearance. Due to the nature and urgency of this role, applications from More ❯

Salesforce Service Delivery Manager London Bridge Up to 88,000 Hyde is looking to recruit a Salesforce Service Delivery Manager. As a Salesforce Service Delivery Manager, you will lead cross-functional and diverse teams of technical resources, managing both in-house teams and … and business deliverables. You will work closely with Project Management, Technical Services, and Internal Business Partners to oversee system integrations, scheduling of deliveries, and service performance. Hyde is a leading provider of affordable homes, dedicated to helping people access safe and high-quality housing. With a strong focus on … community impact, we work to create sustainable, thriving neighbourhoods while supporting our customers build better futures. Duties of a Salesforce Service Delivery Manager: Lead and manage technical teams, ensuring effective scheduling, integration, and coordination with delivery managers. Oversee people management, including engagement, coaching, and performance management. Ensure More ❯