51 to 75 of 112 Service Manager Jobs in the UK

Customer Service Manager role in the Technology industry is ideal for someone with strong organisational and leadership skills. Based in London, this permanent position involves overseeing customer service operations and ensuring the highest level of client satisfaction. Client Details The hiring company is a small … known for delivering innovative solutions to its clients. They are committed to providing a supportive environment and fostering professional growth for their employees. Description Service Operations * Manage and develop a 3-person service desk handling support for UK, EU and ROW territories for technical support, troubleshooting, warranty ...

Customer Service Manager role in the Technology industry is ideal for someone with strong organisational and leadership skills. Based in London, this permanent position involves overseeing customer service operations and ensuring the highest level of client satisfaction. Client Details The hiring company is a small … known for delivering innovative solutions to its clients. They are committed to providing a supportive environment and fostering professional growth for their employees. Description Service Operations * Manage and develop a 3-person service desk handling support for UK, EU and ROW territories for technical support, troubleshooting, warranty ...

Smarter, connected homes are key to improving energy efficiency and accelerating Britains transition to a low-carbon economy. As a valued member of our Service Centre team, you will work closely with energy suppliers and distribution network operators, ensuring smart metering processes run smoothly and efficiently. Your contribution will … directly support the delivery of high-quality service and help shape a cleaner, more sustainable future for everyone. Summary of the role: The Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position ...

Service Desk Manager Egham £50,000£55,000 We are currently recruiting for an experienced Service Desk Manager to join a well-established and growing Fire & Security business based in Egham . Due to continued expansion and increasing customer demand, our client is looking … driven and highly organised manager to oversee the daily operational performance of their Customer Service Centre click apply for full job details ...

Service Delivery Manager Permanent - Hybrid - Bristol On behalf of a key client in the Bristol area, we are looking for a Service Delivery Manager to join a high-growth, Bristol-based Managed Service Provider (MSP). This isn't just a "ticket-managing ...

client, an engineering consultancy working across sectors, is currently seeking a proactive and experienced IT Service Delivery Manager to join their team. This permanent role offers a blend of office-based work (three days per week) with occasional travel, focusing on overseeing the performance, governance, and continuous … improvement of IT services. Key Responsibilities: Service & Supplier Management Manage relationships with external MSPs and IT suppliers Monitor and drive performance against SLAs and KPIs Lead regular service reviews and ensure alignment with business objectives Helpdesk & Service Operations Oversee IT helpdesk operations, ensuring effective incident resolution Track ...

Title: DV Cleared Service Operations Manager Location: Corsham Duration: 6 months Rate: up to 550 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Our client, a reputable organisation in the IT sector, is seeking a highly … motivated Service Operations Manager to join their team in Corsham. This is an exciting opportunity to support critical services within a secure environment, working fully on-site. What you'll be doing: Collaborate with FLC and DD J3/J5 teams to plan the projects service ...

Service Transition Manager Location: Hanslope Park, Milton Keynes (Hybrid minimum 60% onsite) Duration: Initial 6-month contract Rate: £345.25 per day PAYE/£442.08 per day Umbrella Security Clearance: SC Clearance required (or ability to obtain) IR35 Status: Inside IR35 The Opportunity We are recruiting … experienced Service Transition Manager to join a large-scale technology and operations funct click apply for full job details ...

Service Delivery Manager Location: Burton/London Role Purpose Our client is seeking an experienced HR Service Delivery Manager to support the day-to-day delivery of HR operations in line with the organisations people strategy. This is a pivotal role with responsibility … operational, people-focused service delivery, ensuring that HR priorities are translated into effective, practical outcomes across the business. The successful candidate will work closely with senior stakeholders to drive consistency, improve processes, and support a high-performing people function. Accountabilities and Deliverables Recruitment Maintain a robust approval to hire ...

Service Governance and Reporting Manager to work for our client within the public sector. This is initially a 6 month contract with very good prospects to extend and will be a hybrid role that will be based in Leeds or London. Our client is seeking Service Governance and Reporting Manager to join our expanding Service Management team. In this role, you will work collaboratively with colleagues to deliver meaningful reporting and analytical insight that supports continual service improvement and aligns with wider organisational goals. Responsibilities: Build and maintain strong working relationships ...

customers, as well as delivering social value to the UK with our products and services. Thales currently have an opportunity for a Service Delivery Manager (SDM), based out of our Belfast site. Service Delivery Managers are responsible for managing and delivery of Service-related Programmes … Repairs, to the provision of an overarching support capability. The SDM plays a vital role in developing the business as a long-term progressive service provider, building strong customer relationships, acting as the bridge between the Customer and our operational delivery teams. As an SDM youll report into ...

Healthcare Service Delivery Manager - Gloucester Join a rapidly growing healthcare service provider managing over 200 contracts across 40 NHS Trusts. Role Summary: Based within Gloucester, you will manage day-to-day service delivery, lead on-site coordinators, and ensure smooth supply chain operations to prevent … service delays. You'll work closely with the Regional Service Delivery Manager and Operations Director. Key Responsibilities: Manage supply chain and subcontractors proactively Act as main contact for contracts Lead and support on-site coordinators Ensure timely stock distribution and purchase order authorisation Train Trust staff ...

Title: DV Cleared Service Delivery Manager (Process Owner) Location: Basingstoke Rate: 600 per day Contract: Contractor (until 31/05/2027) Clearance: Must be willing and eligible to go through the DV Clearance process Working Pattern: Monday to Friday, fully on site Are you a proactive … customer-focused professional with a passion for delivering IT excellence? Our client, a leading organisation, is hiring for a Service Delivery Manager (Process Owner) to join their dynamic Service Management Team in Basingstoke. This is an exciting opportunity to make a real impact in a secure ...

Enterprise Service Manager/Business Analyst - Service Now - HR - 100k You must have experience of implementing ServiceNow to be considered. Please only apply if you have experience of implementing ServiceNow The Client Based in London my client are a prestigious professional services organisation boasting a workplace ...

looking for the right role for you? Then look no further Service Delivery Manager Salary £42,249 - £58,093 per annum (plus benefits) Hours 40 hours per week Location & Postcode Havering, RM12 5BF As a Service Delivery Manager at FCC Environment, you will … responsible for the day-to-day management of waste and recycling collection services, ensuring safe, efficient, and high-quality service delivery in line with contract requirements. You will lead operational teams, manage resources effectively, and ensure all objectives and KPIs are met. This vacancy is for a full-time ...

Service & Operations Manager (Charity) | London (Hybrid) | £60,000 – £70,000 Are you an experienced IT operations management professional who takes pride in simultaneously driving service improvement whilst delivering BaU and leading a small technical team, all while engaging confidently with non-IT stakeholders? This could … days per week in the office) with a competitive salary and strong benefits package. You'll lead day-to-day IT operations across service desk, infrastructure, and cybersecurity, with overall accountability for service quality, resilience, and continuous improvement. You'll manage a small team directly and oversee relationships ...

well-established organisation operating within a fast-paced commercial environment has partnered with the team at NET Recruit to search for an IT Delivery & Service Manager to join their growing internal technology function. This business has built a strong reputation for operational excellence, customer focus, and continuous … pragmatic approach to technology delivery. This position represents an excellent opportunity for an experienced IT professional to take ownership of delivery coordination, service operations, and supplier management across a busy internal IT function. The successful candidate will play a central role in improving visibility, accountability, and consistency across both ...

Service Transition Manager - SC Cleared - Contract Rate : £400 per day Duration : 6 months (extendable) Location : Hybrid - Milton Keynes IR35: Inside The role: A Government organisation is seeking an experienced Service Transition Manager to coordinate the successful transition of IT services into live operational environments. … teams to ensure new and changed services meet acceptance criteria and are delivered into BAU smoothly and effectively. Key responsibilities: Coordinate end-to-end Service Transition activities across multiple projects Manage service acceptance, go-live readiness, and early life support activities Work closely with operational teams to ensure ...

Service Desk Manager MSP Location: Nr Cardiff (Hybrid) Salary: £46,000 This is an excellent opportunity for an experienced Service Desk Manager to join a well-established Managed Service Provider nr Cardiff. Youll lead a high-performing technical support team, shape service ...

LGBTQ+ business community. Please do not contact the recruiter directly. Description We are seeking a Director‐level leader with end‐to‐end accountability for service quality, operational improvement, and experience outcomes across Service Delivery to join our Service Delivery function and own the identification, shaping, and delivery … high‐impact service and operational improvements across technology, operations, and client delivery. This role is accountable for turning insight into action, using client, service, technology, and operational data to drive measurable improvements in reliability, experience, efficiency, and profitability. The focus is on driving realised outcomes that drive measurable ...

seeking an experienced Service Delivery Manager to join our growing team and take ownership of service delivery operations across multiple customer sites. This is a hands-on leadership role where you will be responsible for managing service performance, supporting operational teams, driving continuous improvement … support to a team located in Warrington, requiring occasional travel to maintain strong engagement and operational oversight. This role would suit an experienced IT service professional with a strong customer focus, excellent stakeholder management skills, and a proven track record of delivering high-quality IT services within a structured ...

play a key leadership role in delivering secure, resilient, and high-performing IT services across a large organisation. This position combines technical leadership, service delivery, and strategic planning , making it ideal for a senior IT professional who can shape architecture, drive standards, and lead continuous improvement across infrastructure, systems … recruitment process, or if there's a preferred way for us to communicate, please let us know. Keywords: IT Manager, IT Services Manager, IT Support Manager, Infosec Manager, IT Lead, Head Of IT, ICT Lead, ICT Manager, Head ...

About the job. National Highways have an excellent opportunity to join our Operations Directorate as an Assistant Service Delivery Manager. You will oversee the delivery of highway maintenance and repair services across the region. Using your highways skills and knowledge you will ensure that all activities, whether routine … will need to have no more than 3 points to be considered for this position and during employment. Proactively track and monitor service delivery performance on the assigned Route(s) or contract scope (e.g. DBFO, RTMC), identify performance trends, risks and issues, including the analysis of root causes ...

Customer Service Specialist Portfolio are proud to represent our client, a global Software business in their search for an Account Manager. They are expanding the Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for onboarding the client, dealing with any issues, general queries and technical questions they ...

Title: Service Assurance & Support Coordinator Location: Reading (Hybrid) About the Role We are looking for a proactive and technically capable Service Assurance & Support Coordinator to take ownership of in-life service performance across our subscriber base. This role is focused on service assurance, fault coordination, incident … management, and operational support, ensuring that customer services remain stable, issues are identified and resolved quickly, and service-impacting incidents are managed effectively from diagnosis through to resolution. Take ownership of in-life service assurance across broadband and connectivity services Manage and progress faults, incidents, and service ...