76 to 100 of 133 Service Manager Jobs in the UK

Service Manager Permanent St Neots Hybrid £43,000 - £50,000 25 days annual leave inclusive of up to 3 days Christmas shutdown Buy or sell up to 5 days annual leave Annual Wellbeing allowance Two pension schemes to choose from Private Medical Insurance + discounts for additional ...

CANDIDATES WITH CURRENT, ACTIVE SC CLEARANCE OR HIGHER ONLY* The Service Transition Manager is responsible for ensuring that new and changed services are transitioned into live operation in a controlled, compliant, and effective manner. Operating within an ITIL-aligned environment, the role acts as the bridge between … Project Delivery and Live Service, ensuring that services handed over from Project Managers meet required operational, security, and service management standards and are fit for purpose for both internal users and external customers. The role ensures that services are supportable, resilient, secure, and aligned to agreed service ...

fast-growing London-based Managed Service Provider delivering high-availability IT services to boutique hedge funds, asset managers, and other financial institutions across the capital. We pride ourselves on exceptional client experience, operational maturity, and a service culture built around trust, responsiveness, and continuous improvement. As we expand … financial-sector portfolio, we’re seeking a Service Delivery Manager who can own client relationships, drive service excellence, and ensure our technical teams consistently meet the high standards expected by regulated financial clients. The Role You’ll act as the primary point of accountability for service ...

Strategic leadership role | Influence childrens social care practice | Shape service improvement | Evidence-informed decision making If youre an experienced social care professional ready to drive quality and improvement, this Quality Assurance Service Manager role offers the chance to lead and shape practice across childrens services. Youll … culture that values reflective practice, continuous learning, and professional accountability. This is a role with scope for strategic influence, autonomy in shaping service development, and direct impact on outcomes for children Package & Benefits Salary - £86,974.41 to£99,655.50 Up to £5,000 relocation package and practical support with ...

Hays are now looking for a Service Transition Manager/SME. In the role, you will ensure new and changed services are delivered into live operations smoothly, safely, and with full operational readiness. You'll work closely with our clients delivery teams to guide controlled transition, assure … service acceptability, and maintain alignment across technical and business stakeholders. Circa £600 p/d Inside IR35 Hybrid - 2 days P/W in Taunton, 3 days WFH 6 Month Contract - likely to be extended Candidates must hold valid SC Clearance What You'll Be Doing Acting ...

Junior Service Delivery Manager - ITIL, CSAT, SLA, SC Clearance Up to £410 per day (Inside IR35 - Umbrella) South of London/Hybrid (1-2 days per week onsite) 6 Months My client is a large International Consultancy who are hiring for a Junior Service Delivery Manager … experience in CSAT and managing as well as delivering to SLAs, to work closely with a key end customer.Key Requirements: Previous commercial experience in Service Delivery Management Good ITIL knowledge and understanding of ITIL processes CSAT and Service Relationship experience Proven experience of managing and delivering to SLAs ...

recruiting a Service Delivery Manager to act as the primary point of contact for a portfolio of customers, ensuring services are delivered in line with contractual commitments while identifying opportunities to enhance service quality, customer satisfaction, and commercial performance. This is a highly customer-facing role … working closely with internal teams to manage the full service lifecycle. You’ll be accountable for communication, performance, and outcomes—owning the relationship and ensuring customers see real value from the services delivered. Key Responsibilities Own customer contracts and service obligations, identifying risks, gaps, and mitigation plans Plan ...

Service Delivery Manager - Lancashire - Hybrid/Remote As our Service Delivery Manager, you will have total oversight of our service lifecycle-from the initial client handshake to the final technical resolution and everything in between. What you will oversee End-to-End Operations ...

Service Delivery Manager Looking for a commercially aware Service Delivery Manager. The SDM must have Agile experience and have managed complex technical IT environments with multiple 3rd Party Suppliers/MSPs . You will be responsible for managing a heavily outsourced environment . Must have strong … strong Stakeholder Management experience would excel in this role. You will NOT have a team under you but will be accountable for service delivered via outsourced teams. This is a hybrid role where you will expect to work 2 days a week in the office. ...

Service Delivery Manager Looking for a commercially aware Service Delivery Manager. The SDM must have Agile experience and have managed complex technical IT environments with multiple 3rd Party Suppliers/MSPs . You will be responsible for managing a heavily outsourced environment . Must have strong … strong Stakeholder Management experience would excel in this role. You will NOT have a team under you but will be accountable for service delivered via outsourced teams. This is a hybrid role where you will expect to work 2 days a week in the office. ...

Service Transition Manager/SDM Location: Knutsford 3 days on site Duration: 30/11/2026 Rate £517 MUST BE PAYE THROUGH UMBRELLA Role Description: We are looking for a Service Transition Manager to ensure new or changed services are successfully introduced into … with minimal risk and maximum stability. Key Responsibilities Plan and manage service transition activities for new solutions or releases. Coordinate acceptance criteria, operational readiness, and service documentation. Ensure support models, SLAs, and handover processes are defined and agreed. Track risks, issues, and dependencies impacting service introduction. Liaise ...

issues fast, and work with product owners and delivery teams to make things better every day. What you’ll do: · Run the monthly service reviews · Put together service reports · Own the budget for service costs · Handle service escalations and push for quick resolutions · Keep a good … customers through regular check-ins (visits and calls) · Monitor tickets for our services and make sure updates are meaningful and timely · Track and report service availability · Produce quotes for customers · Work with Product Owners to feed ideas into the backlog · Look for improvements or ways to save money · Review ...

solutions that make a positive impact. OCU Digital is the face of the technology for OCU, a new opportunity has risen for a UK Service Delivery Manager to come and join us based in Preston. Please note the role is based 4 days per week … role for an experienced and engaging Problem Manager looking for a step up in there career! About the role This a pivotal service leadership role at a transformative moment in the company's growth. As the UK Service Delivery Manager, you will lead ...

Role: Service Desk Manager Location: On-site in Bedford, Weekly travel to London (1-2 days) Salary: Up to £45,000 per annum Type: Full-time, Permanent The Opportunity We are seeking an experienced Service Desk Manager to lead our client's MSP service ...

Service Delivery Manager (ERP) Location: UK (remote with about 5 days a month travel to clients/office) Works closely with: Product Managers, Delivery/Projects, Support, Development, Leadership Team to £60,000 base (DOE) + performance bonus (5% - 20%) This role is support manager … team feels like a bunch of teckies pulling together. The next 6 months is around client account reviews, working with a customer success manager (that you may need to hire) to start building fuller more durable relationships, set account objectives and have an understanding of what they want ...

Senior Service Designer – Shape Services That Protect the UK If you're a seasoned Service Designer looking for work that truly matters , this is a rare opportunity to apply your skills in one of the most meaningful contexts available in the UK. This role sits within a major … national security programme — the kind of environment where your service design decisions have direct impact on how critical operations function, how information flows across secure environments, and ultimately, how the country is protected. You're not just improving a service. You're helping shape the future capability of organisations ...

Customer Service Specialist Manchester City Centre £25,000 We are expanding our Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact … your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for dealing with any issues, general queries and technical questions they may have for the first 30 days of their contract. You will be keeping in regular contact via inbound, outbound ...

Service Desk Manager £35,072 - £36,918 Kilmarnock, Scotland The WEA is the UK’s largest voluntary sector provider of adult education, a charity dedicated to bringing high quality, professional education into the heart of communities. We are looking for talented individuals to help us deliver … individuals to help us deliver our mission – to bring education within reach. If that sounds like you, then please read on. As the IT Service Desk Manager, you will lead and oversee the WEA’s IT support operations, ensuring the seamless delivery of technical assistance to colleagues ...

Service Desk Manager - North West England - Hybrid/Remote We are seeking a high-energy, process-driven Service Desk Manager to lead our front-line support team. In this role, you aren't just overseeing a ticketing queue; you are the architect ...

Service Delivery Manager Location: Milton Keynes Background The Retail Implementation Team within a major retailer is responsible for delivering new IT solutions and changes to existing IT systems across the store estate, driven by evolving business requirements. This includes delivery across the UK, Republic of Ireland, Channel … Self-Check-Out tilling across the store estate Delivery of hardware to support new till scanning solutions Role Overview We are seeking an experienced Service Delivery Manager to take day-to-day responsibility for the successful delivery of small to medium-scale Retail Implementation projects. The role ...

Strategic leadership role Influence childrens social care practice Shape service improvement Evidence-informed decision making If youre an experienced social care professional ready to drive quality and improvement, this Quality Assurance Service Manager role offers the chance to lead and shape practice across childrens services click ...

Senior Service Delivery Manager - ITIL, CSAT, SLA, SC Clearance Up to £550 per day (Inside IR35) South of London/Hybrid (1-2 days per week onsite) 6 Months My client is a large International Consultancy who are hiring for a Senior Service Delivery Manager … experience in CSAT and managing as well as delivering to SLAs, to work closely with a key end customer. Key Requirements: Proven expertise in Service Delivery Management within large, complex environments Demonstrable experience of leading and managing teams of Service Delivery Managers (SDMs), partners and International delivery teams ...

superb client in Cardiff, a recognised leader in the IT Service Management sector, is seeking a dynamic Service Delivery Manager to join their growing team. You will support the Director of Customer Success; ensuring the smooth delivery of IT services to key, blue chip customers, maintaining … exceptional service and driving continual improvement. You'll be the customer champion within the business - building strong, trusted relationships and ensuring services align with both customer needs and ITIL best practice. The role will involve regular (twice weekly) work from the Cardiff HQ; some home working, and some time ...

Title: Service Desk Manager Location: Manchester Salary: Competitive Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, fostering career growth through both lateral and vertical opportunities. About the role: As Service Desk Manager, you will lead a high-performing team ...

NATS are currently seeking a Service Transition Manager to join their Service Delivery team on a contract basis. The role can be based in either Swanwick or Prestwick and will report to the Release & Transition Lead. Key Responsibilities: Provide a single point of accountability for managing … Transition of new or modified ATM Systems and Services into Service Delivery (SD) for Projects and non-project change activities. Act as an Intelligent Customer to ensure the Transition Solution delivered by Projects supports Service Delivery, ATC stakeholders (both civilian and military), and the wider business. Manage Transition ...