IT SupportAnalyst/1st/2nd Line SupportAnalyst A fantastic opportunity has arisen for an IT SupportAnalyst/1st/2nd Line SupportAnalyst to join our London based law firm on a permanent basis. IT SupportAnalyst/1st/2nd Line SupportAnalyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported via all mediums • Ensuring all incidents and requests are accurately recorded at the … reoccurring incidents and potential issues • Keeping customers apprised and updated • Escalating problems to the senior team members and third-party suppliers where necessary IT SupportAnalyst/1st/2nd Line SupportAnalyst Attributes/Skills: • Good troubleshooting and analytical skills • Experience providing support for more »
D365 F&O SupportAnalyst – Dynamics 365 F&O, D365 F&O, Dynamics AX2012, D365FO Support, D365 FO Support, Dynamics AX SupportAnalyst, D365 Support, AX Support, AX SupportAnalyst, Finance, AX2009, Azure DevOps, SQL, Service Now, D365 Analyst, SupportAnalyst, AX 2009, AX2012, Finance Systems Support – Permanent – London - Hybrid - £45,000 plus package Our leading global end user client are actively looking for a D365 F&O SupportAnalyst, with a background in finance, to join their existing support team. This … skills Positive, ‘can-do’ attitude and a problem-solving approach Team player, able to communicate with peers and escalate where appropriate Main Responsibilities: Provide support to the growing finance system user base via the Service Now platform Respond to users’ functional support requirements Process finance system user onboarding more »
Business Application SupportAnalyst : (Acturis) – Permanent – UK (Mostly remote) We recently partnered with one of the fastest-growing groups of insurance intermediaries in the UK. This group specializes in creating insurance risk solutions and offers a wide range of insurance specializations. They are currently looking for a Business … Application SupportAnalyst with Acturis experience . You will be part of a team that is an integral part of acquisition application integrations, and responsible for the support/BAU configurations whilst being responsible for the change request cycle. This role comes with the flexibility of working … on a Hybrid basis and ample opportunities for both vertical and horizontal growth. You as the Business Application SupportAnalyst , you will initially support Acturis and riskSERVE users in BAU with the opportunity to be a part of Projects, working closely with the other team members. As more »
Application SupportAnalyst Are you an ambitious Application SupportAnalyst who wants to work for a fast growing IT software organisation? As an Application SupportAnalyst, you will play a crucial role in optimizing our business processes and applications. Your expertise will bridge the … that our systems empower our teams to excel. The ideal candidate for this role should have a proven track record in delivering exceptional user support, with a preference for experience within a professional services environment. A strong grasp of the technical intricacies of IT operations and their direct impact … on business applications is essential. The Application SupportAnalyst will also need to have experience of SQL, Cloud services and ISO27001. Familiarity within A 2nd line environment, as well as experience using service management and ticketing solutions, is highly desirable. The candidate should possess excellent problem-solving and more »
SupportAnalyst - Front Office , Fixed Income Etrading Large investment bank requires a Senior SupportAnalyst to join their Front Office facing Fixed Income Electronic Trading group providing 1st/2nd line support and enhancement to their execution, pricing and associated infrastructure solutions for the Rates … business. Candidates will be responsible for facing off to traders, risk managers and external clients providing Trading SupportAnalyst expertise, increasing of systems performance, infrastructure systems deployment, extensions and analysis of the implementation and integration requirements for the global trading system. Candidates will be expected to hold a … distributed global systems gained from either an Investment Bank or Hedge Fund, Unix and Front Office infrastructure. Full detailed spec available. Essential skills: Production SupportAnalyst Front Office Application Support across Rates/Government Bonds Electronic Trading ECNs Service Reliability Risk Management Database manipulation in SQL L2 more »
Application SupportAnalyst A fantastic opportunity has arisen for an Application SupportAnalyst to join a London based global law firm on a permanent basis. Application SupportAnalyst Summary: The primary objective of this position is to facilitate and enhance the provision of outstanding … effectiveness, offer cost-efficient services, provide pertinent and punctual information, and assist the business by implementing straightforward, user-friendly, and efficient technology solutions. Application SupportAnalyst Key Responsibilities: • Provide comprehensive support for Document Management and Knowledge Management applications issues, collaborating with the infrastructure team, other IT teams … applications through their life cycle, co-ordinating and managing upgrades for these. • Troubleshooting complex incidents and service and change requests through appropriate channels. Application SupportAnalyst Attributes/Skills: • Proven expertise supporting iManage and other bespoke legal applications • Must have experience of supporting, troubleshooting and configuring business applications more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
SF Recruitment (Tech)
NetSuite supportAnalyst with demonstrable experience supporting business process and change improvements is sought by a market leading automotive investment organisation based in Birmingham. With a 30 year pedigree of utilizing international trade relationships to help their clients thrive in new marketplaces this company are looking for a … NetSuite SupportAnalyst to take charge of functionality and integration efficiencies within their newly centralised parts and service division. This role would suit an ERP specialist ideally with experience working in the automotive, service, manufacturing, warehousing or e-commerce sector who offers either consultancy or end user ERP … is looking for an opportunity to progress quickly into a lead position as the company expands their global automotive presence. In return this NetSuite SupportAnalyst can expect an autonomous, dynamic working environment with extensive growth opportunities in a company that places employee engagement as the cornerstone of more »
Portishead, Somerset, United Kingdom Hybrid / WFH Options
XIST4 IT Recruitment Ltd
IT SupportAnalyst Location: Portishead Work Arrangement: Hybrid. Three days office, two days work from home. Travel: Yes. Potentially once every fortnight to other company sites. An exciting career opportunity is available to work with a highly respected organisation known for its comprehensive services in the recycling and … waste management industry. This role is ideal for someone passionate about IT support and eager to grow their skills in a dynamic environment. We are keen to connect with candidates in technical support engineering, helpdesk support, second-line support, and other related roles. IT SupportAnalyst Key Skills: We are eager to connect with aspiring IT Support Analysts, Technical Support Engineers, Helpdesk Support Specialists, and other early-career IT professionals. To excel in this position, you must possess many of the following: Experience with hardware builds and desktop installations. Proficiency more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Xist4 IT
IT SupportAnalyst Location: Portishead Work Arrangement: Hybrid. Three days office, two days work from home. Travel: Yes. Potentially once every fortnight to other company sites. An exciting career opportunity is available to work with a highly respected organisation known for its comprehensive services in the recycling and … waste management industry. This role is ideal for someone passionate about IT support and eager to grow their skills in a dynamic environment. We are keen to connect with candidates in technical support engineering, helpdesk support, second-line support, and other related roles. IT SupportAnalyst Key Skills: We are eager to connect with aspiring IT Support Analysts, Technical Support Engineers, Helpdesk Support Specialists, and other early-career IT professionals. To excel in this position, you must possess many of the following: Experience with hardware builds and desktop installations. Proficiency more »
Milton Keynes, England, United Kingdom Hybrid / WFH Options
Human Capital Ventures
Are you an experienced IT SupportAnalyst seeking a new challenge? Our Client is a market-leading organisation that is growing rapidly through business acquisition and is currently looking to hire a 1 st/2 nd Line IT SupportAnalyst for their IT service centre … in the heart of Milton Keynes. As an IT SupportAnalyst, you will be a key member of their shared service IT team, responsible for supporting their different trading companies and a global community of over 10,000 users, including senior executives and VIPs. You will act as … the first point of escalation for users encountering technical difficulties, providing support over the phone, remotely, and on live messenger, logging tickets, and managing incidents through ServiceNow. This is an exceptional opportunity to join a market-leading organisation and be part of a dynamic and supportive team. Working in more »
Helpdesk SupportAnalyst Full-time, Permanent, Harrogate Office Based Offering £25,000 - £28,000 Basic Salary plus Great Benefits Our client is a well-established, highly successful business operating across nine divisions with their Head Office based in North Yorkshire. They are currently recruiting for a Helpdesk SupportAnalyst to join their technical support team in a fast paced and proactive environment. Helpdesk SupportAnalyst - Key Accountabilities Provide 1st/2nd line IT support in response to user requests logged, escalating tickets to 2nd/3rd line when appropriate. To promote company … printers, scanners, etc. Use, review and update procedures when necessary following best practice. Ensure all necessary administration tasks are kept up-to-date. Helpdesk SupportAnalyst - Skills and Experience Technical Skills Installing and troubleshooting MS Windows 10 and 11. Experience supporting MS Office Packages from 2016 – 2021 including more »
Warrington, England, United Kingdom Hybrid / WFH Options
ShortList Recruitment Limited
Junior Application SupportAnalyst Warrington (2 days remote) Very competitive basic + on call bonus ShortList Recruitment is looking for a Junior Application SupportAnalyst to join a software house based in Warrington. They require someone to provide 2nd and 3rd line support to external … clients. The Junior Application SupportAnalyst will deliver a high level of customer service and be able to deliver technical support to non-technical end-user clients. Role Requirements : -B2B technical client support -Detailed reporting and solving of unresolved issues via SQL. -Resolving incidents and service … requests -SQL/MySQL -Excellent communication skills -API’s calling with Postman -Support of our Amazon Web Services (infrastructure) platform -Problem-solving skills -Awareness of DNS, AWS, cloud storage, SSLs, SFTP etc. Desirable skills for role: -ITIL Foundation Certified (Desirable) -Knowledge of data security, access controls and user security. more »
Bristol, Somerset, United Kingdom Hybrid / WFH Options
Jiyu Consulting
IT SupportAnalyst - Bristol - £20,000 to £25,000 Bristol growth organisation is seeking an IT SupportAnalyst to join their established IT team. As an IT SupportAnalyst, you will play a crucial role in maintaining the smooth operation of the company's … IT systems and providing technical assistance to employees. Responsibilities: Provide first-line technical support to internal users via phone, email, or in person. Troubleshoot hardware, software, and network issues, and escalate problems when necessary. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Set up and maintain … Conduct user training on IT systems and tools. Stay updated with emerging technologies and trends in IT support. Requirements: Proven experience as an IT SupportAnalyst or similar role. Solid knowledge of IT systems and applications, including Windows OS, Microsoft Office Suite, and basic networking. Experience with Active more »
Technical SupportAnalyst - Hatfield Company Overview: Join a dynamic and forward-thinking organization at the forefront of innovation! Our client, a leading technology-driven company, is seeking a talented and experienced Technical SupportAnalyst with expertise in Power Automate and SharePoint to join their passionate team. … challenging role that offers career growth and a competitive salary of up to £40,000, then this is the opportunity for you! Position : Technical SupportAnalyst - Power Automate & SharePoint Salary: Up to £40,000 per annum Responsibilities: As a Technical SupportAnalyst, you will play a … pivotal role in ensuring the smooth operation of our technical systems. Your responsibilities will include: Providing expert technical support for Power Automate and SharePoint platforms. Troubleshooting and resolving issues related to system functionalities. Collaborating with cross-functional teams to enhance system performance. Offering training and guidance to end-users more »
Southend-On-Sea, Essex, South East, United Kingdom Hybrid / WFH Options
Bond McKenzie Ltd
Senior Application SupportAnalyst A public sector organisation have a new career opportunity available for a Senior Application SupportAnalyst to join the Business world team on a full time, fixed term contract (12 months) basis. This contract is offered on a hybrid basis but can … be done predominantly from home. As a senior application supportanalyst, you will work in the Business World Application Support team alongside two Application Support Specialists working on the Business World IT application and reporting to the Business World Product Manager. You will ensure that customer … review and complete tickets to ensure that they are responded to promptly whilst providing the highest level of customer service. You will provide assistance, support, advice and guidance to customers and third parties. This post is a great opportunity to learn new skills and progress in knowledge of IT more »
to make a positive, sustainable contribution to both the UK economy and society. On behalf of this organisation, AMS are looking for an Application SupportAnalyst (Risk) for a 6 months contract based in London ( Hybrid 2/3 days per week in the office). Purpose of … the Role: As Application SupportAnalyst (Risk) you will provide support to business users in relation to production and application services for Market and Counterparty Risk, you will also act as a second/third level production support related to Market and Counterparty Risk. Responsibilities of … the role: As an Application SupportAnalyst (Risk), you will be responsible for: Provide business support to users and act as second line/third line of support. Analyse data quality/system issues and remediate to these. Provide daily sign-off on main services (Risks, VaR more »
Trading Application Support (FIC) London, UK We are currently partnered with one of the world's leading global hedge funds who are looking for Trading Applications SupportAnalyst to join their team in London. A candidate in this role interfaces with all EMEA based trading teams, Technology … teams, External vendors, Risk Management, Operations, Brokers. This firm are looking for a L1/L2 Trading Applications SupportAnalyst – FIC to provide trade support to all EMEA Trading Teams on the firm’s proprietary and external trading applications. You will be responsible for resolving client and … application issues stemming from use of their trading platforms to executing trades across global markets. The role will be focused on business support across fixed income products (FICC) Trading production support, Trade issue resolution, ad-hoc project, new user set ups and training and application Realtime monitoring. Principal more »
1st Line SupportAnalyst - Initial six months FTC Are you a talented IT professional looking for a thrilling opportunity to showcase your skills? We are thrilled to present an exclusive opening for a 1st Line SupportAnalyst at a prestigious brand. Working Hours: Monday to Thursday … The Role: As a 1st Line SupportAnalyst, you will play a pivotal role in supporting our client. You will provide technical support to colleagues, assisting with systems and end-user devices. Your responsibilities will include incident management, problem resolution, knowledge management, and ensuring exceptional customer service. … Key Responsibilities: Provide technical support within the ITIL framework and adhere to Service Management principles. Troubleshoot and resolve software and hardware issues within SLAs. Create and maintain knowledge articles to aid in issue resolution. Complete service requests such as software installations and hardware setups. Escalate complex issues to the more »
Applications SupportAnalyst - Aberdeen We have an excellent opportunity for a highly motivated and skilled Applications SupportAnalyst to join our team in Aberdeen . As Applications SupportAnalyst you will deliver support and maintenance for the application portfolio operations and projects, ensuring … maintained in line with product roadmaps and business requirements. If you are a team player, possess excellent communication skills and have undertaken previous Application Support roles we’d love to hear from you. What you’ll do Provide level 1 and level 2 application support and maintenance services … Installation, configuration, administration, support, maintenance and troubleshooting of application portfolio Engagement with 3rd party vendors as part of support and maintenance activities Provide support for onshore and offshore business applications Related hardware accessory (e.g. licence dongles) support and asset management Ensure timely and accurate testing of more »
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Quorum Network Resources
Calling for Microsoft Teams, Cloud Security and Identity and Access Management. We are currently looking to add an additional permanent Onsite Managed Services IT Analyst to our rapidly growing Managed Services team in Edinburgh on a full-time basis. From desktop support to server and cloud projects, the … value a sense of ownership, encouraging individuals to lead initiatives that drive efficiency improvements and contribute to service enhancements. The Role of an IT SupportAnalyst: Resolving support requests directly from a specific managed service client, using existing skills and knowledge where appropriate and using relevant support … Microsoft and other vendors What We Are Looking For: Minimum of 3 - 5 years of hands-on technical experience within a network or IT support role, preferably within Finance sector or MSP Experience with Active Directory, SCCM, Intune, Networking troubleshooting skills (Cisco Meraki) including switch, Firewalls & Wi-Fi config more »
Edinburgh, York Place, City of Edinburgh, United Kingdom Hybrid / WFH Options
Quorum Network Resources
Calling for Microsoft Teams, Cloud Security and Identity and Access Management. We are currently looking to add an additional permanent Onsite Managed Services IT Analyst to our rapidly growing Managed Services team in Edinburgh on a full-time basis. From desktop support to server and cloud projects, the … value a sense of ownership, encouraging individuals to lead initiatives that drive efficiency improvements and contribute to service enhancements. The Role of an IT SupportAnalyst: Resolving support requests directly from a specific managed service client, using existing skills and knowledge where appropriate and using relevant support … Microsoft and other vendors What We Are Looking For: Minimum of 3 – 5 years of hands-on technical experience within a network or IT support role, preferably within Finance sector or MSP Experience with Active Directory, SCCM, Intune, Networking troubleshooting skills (Cisco Meraki) including switch, Firewalls & Wi-Fi config more »
a brilliant opportunity to join a prestigious education establishment in a picturesque area of West Kent in a full-time permanent role as a Support & Server Analyst as part of a growing IT team. Enjoy a varied role where you will bring skills across helpdesk support and … server support into this blended role, as well as benefiting from support and training to grow skills in the cybersecurity space too! You will be proving a high quality, professional standard of customer service as part of an established IT support team and enjoy helping people from … children to senior leaders with a logical, consistent approach to problem solving and excellent communication skills. Essential skills required for the Support & Server Analyst role include: Windows Server VMware server virtualisation Active Directory, DHCP, DNS, Radius and Group Policies Desirable skills sought after for the Support & Server more »
a wonderful opportunity to join a prestigious education establishment in a picturesque area of West Kent in a full-time permanent role as a Support & Server Analyst as part of a growing IT team. Enjoy a varied role where you will bring skills across helpdesk support and … server support into this blended role, as well as benefiting from support and training to grow skills in the cybersecurity space too! You will be proving a high quality, professional standard of customer service as part of an established IT support team and enjoy helping people from … children to senior leaders with a logical, consistent approach to problem solving and excellent communication skills. Essential skills required for the Support & Server Analyst role include: Windows Server VMware server virtualisation Active Directory, DHCP, DNS, Radius and Group Policies Desirable skills sought after for the Support & Server more »
London, Bishopsgate, United Kingdom Hybrid / WFH Options
Proactive Appointments
Junior IT SupportAnalyst 4 days onsite Our client, a small financial services organisation have an exciting opportunity for a Junior IT SupportAnalyst who is looking to enhance their skillset and career by working alongside a talented IT Manager, supporting the wider business needs. This … role requires some commercial IT Support/Helpdesk experience but would be the ideal fit for a curious and enthusiastic individual who is eager to learn and pick up new skills within the financial services sector. You will be based in their head office a short walk from Bank … file updates etc. Ensure network resilience Monitor server and firewall status Ensure constant internet availability Address outstanding IT issues, log items and provide helpdesk support to users Perform system maintenance routines Run reports as required Maintain “Password Policy” in accordance with Company Handbook On-going maintenance of other hardware more »
Application SupportAnalyst-£32,000-£35,000 The Role We are hiring for an Application SupportAnalyst to join an IT department in a rapidly growing, award-winning technology and investment business. The business strength lies in seamlessly integrating discretionary investment management, platform services, and intuitive … technology. As an Application SupportAnalyst, you will support the internally developed financial platforms and associated applications. You will manage support requests from various internal sources and liaise with business users, product owners, business analysts, and developers to ensure timely and accurate resolution. Key Responsibilities: Working … with a wide range of technical and non-technical teams. Ensuring a high-quality and timely response to support requests. Distributing and elevating issues across multiple teams. Contributing to the knowledge base to facilitate repeatability of service. Documenting processes and procedures. Skills and Experience Required: Proven experience in a more »